I was on twrp on my rooted htc one and i did a system reboot from twrp and it shut down and it wont turn back on. The led doesnt even light up anymore. I dont know what to do or how to resolve this pleaseeee help!!
What happens when you plug it in?
Sent from my HTC6500LVW using Tapatalk 4
jason1332 said:
What happens when you plug it in?
Sent from my HTC6500LVW using Tapatalk 4
Click to expand...
Click to collapse
Nothing happens, the led doesnt even turn on...
Try this: plug in the phone, hold power and volume up and down for anywhere from 1 to 5 minutes and see if that works. When I got my One it was completely dead, no charge light, nothing. I was all set to return it when I found this solution in a help discussion thread. Took mine about 2 and a half minutes but it turned on.
Sent from my HTC6500LVW using Tapatalk 4
jaydubbs said:
Try this: plug in the phone, hold power and volume up and down for anywhere from 1 to 5 minutes and see if that works. When I got my One it was completely dead, no charge light, nothing. I was all set to return it when I found this solution in a help discussion thread. Took mine about 2 and a half minutes but it turned on.
Sent from my HTC6500LVW using Tapatalk 4
Click to expand...
Click to collapse
I tried it with both volume up and down and still nothing?? Do you know if its common for things like this to happen or other problems occurring when a system reboot on twrp is done?
Did you do all three at the same time? That and the amount of time that you keep them pressed is the key here. Supposedly it resets the battery. No idea about the TWRP angle.
Sent from my HTC6500LVW using Tapatalk 4
jaydubbs said:
Did you do all three at the same time? That and the amount of time that you keep them pressed is the key here. Supposedly it resets the battery. No idea about the TWRP angle.
Sent from my HTC6500LVW using Tapatalk 4
Click to expand...
Click to collapse
Yea i just tried both of em at the same time still nothing, ill keep trying though. And also im awake that rooting a phone voids the warranty but if im not able to even turn on the phone my provider most likely cannot either so do you think I could go get a new one if this problem persists??
If you're going to take it into a store, I'd think you're chances are pretty good that they'll give you a new one. Provided ,of course, that it's within whatever the return period is.
Sent from my HTC6500LVW using Tapatalk 4
jaydubbs said:
If you're going to take it into a store, I'd think you're chances are pretty good that they'll give you a new one. Provided ,of course, that it's within whatever the return period is.
Sent from my HTC6500LVW using Tapatalk 4
Click to expand...
Click to collapse
Okay thanks for the help! Ill keep trying to restart my battery and if that doesnt work ill guess ill have to go and try to get a new one. Thanks again though!
Vectorist said:
Okay thanks for the help! Ill keep trying to restart my battery and if that doesnt work ill guess ill have to go and try to get a new one. Thanks again though!
Click to expand...
Click to collapse
Plug your phone in and hold it under a bright light and power it on
Sent from my HTCONE using xda app-developers app
Vectorist said:
Yea i just tried both
Click to expand...
Click to collapse
I just want to clear something up, forgive me if this seems redundant, but...
"Both" generally implies 2. Did you press all *3* buttons at the same time for at least 5 minutes? Power, volume up, and volume down?
Sent from my HTC One.
josh995 said:
I just want to clear something up, forgive me if this seems redundant, but...
"Both" generally implies 2. Did you press all *3* buttons at the same time for at least 5 minutes? Power, volume up, and volume down?
Sent from my HTC One.
Click to expand...
Click to collapse
it seems that he doesn't understand both volume up + volume down need to be help down.
is kinda hard to explain.
sorry in advance if this isn't the issue.
josh995 said:
I just want to clear something up, forgive me if this seems redundant, but...
"Both" generally implies 2. Did you press all *3* buttons at the same time for at least 5 minutes? Power, volume up, and volume down?
Sent from my HTC One.
Click to expand...
Click to collapse
Edit. Removed due to redundancy
Sent from my HTC6500LVW using Tapatalk 4
phone wont charge or turn on.
Hi,
I am having the same problem with my new HTC ONE. The phone ran out of battery so died, but wouldn't charge again - the charge light didnt come on, and so it won't turn on anymore. I didn't use twrp.
However I sent it to HTC Repair as they said it can be fixed under warranty and they sent it back to me in 10 days but it still didn't work. So I called up and they said send it to them again and now they said its a damage not under warranty. So they want £264 for repair! or £26 to return it. What should I do?
Is there any chance they'll fix it for free or shall I just pay £26 and try get it fixed elsewhere? I read online about how awful the customer service for the repair centre is but now its too late, they may have already purposely damaged my phone :'( I am so sad
Related
ICS !! LMAO, only kidding.
I see many of you saying in many instances you needed to do a battery pull for whatever reason.
You guys know that holding the power button down for about 30 seconds is the same as a battery pull right?
This works even when your phone is totally frozen and unresponsive. I personally have known this since I had my vibrant, and have used this method several times on my GS2. I think its most Sammy phones..
anyways,, hope this helps you guys,
Its amazing how many people don't know this. Always saying how they hate having to do battery pulls and it sucks having to take out your case...yadda yadda.
But more realistically it is only 10 seconds of holding down power button: )
Sent from my Galaxy Nexus using xda premium
Yeah I know. Kills me so I figure why not re. - let people know. Lol
I said 30 seconds for those who would hold it for 3 and say it didn't work for them.
Sent from my SGH-T989 using XDA
PJcastaldo said:
ICS !! LMAO, only kidding.
I see many of you saying in many instances you needed to do a battery pull for whatever reason.
You guys know that holding the power button down for about 30 seconds is the same as a battery pull right?
This works even when your phone is totally frozen and unresponsive. I personally have known this since I had my vibrant, and have used this method several times on my GS3. I think its most Sammy phones..
anyways,, hope this helps you guys,
Click to expand...
Click to collapse
Think you meant gs2 lol...other than a very good post ppl need to learn this pulling the battery isnt good.
k786 said:
Think you meant gs2 lol...other than a very good post ppl need to learn this pulling the battery isnt good.
Click to expand...
Click to collapse
HAHA.. fixed. yeah i meant gs2
PJcastaldo said:
HAHA.. fixed. yeah i meant gs2
Click to expand...
Click to collapse
yeah i was like damn how did he get the s3 when it isnt even released yet..lol
Doesn't work in. all cases...i've known about the long press...however mine randomly goes black...whether while on it or sitting in my pocket...I'll try powering it up with no response..long press beyond 30 sec with nothing... I can't do anything unless I physically pull out the battery.
Sent from my SGH-T989 using XDA
bobby3306 said:
Doesn't work in. all cases...i've known about the long press...however mine randomly goes black...whether while on it or sitting in my pocket...I'll try powering it up with no response..long press beyond 30 sec with nothing... I can't do anything unless I physically pull out the battery.
Sent from my SGH-T989 using XDA
Click to expand...
Click to collapse
Then your not holding it long enough.
And I'm not trying to sound like that reads.. but this is the same as a battery pull. Its built into the hardware. It always works. Bottom line.
Hell I didn't know about it (maybe cause its my first samsung) and yeah I hate taking my case off lol but now I know :thumbup:
Sent from my SGH-T989 using xda premium
So how do I take screenshots in ICS again??
Press power and volume down simultaneously for a second or two.
Why?
Sent from my SGH-T989 using XDA
PJcastaldo said:
Press power and volume down simultaneously for a second or two.
Why?
Sent from my SGH-T989 using XDA
Click to expand...
Click to collapse
It was a joke hopefully some will get it
jim93 said:
It was a joke hopefully some will get it
Click to expand...
Click to collapse
I could tell it was a joke
mostly because of the
LoL
jim93 said:
It was a joke hopefully some will get it
Click to expand...
Click to collapse
Oh.. haha. Well I don't get it.. lol.
Sent from my SGH-T989 using XDA
jim93 said:
It was a joke hopefully some will get it
Click to expand...
Click to collapse
I could tell it was a joke because you're Jim
Sent from my SGH-T989 using xda premium
PJcastaldo said:
Then your not holding it long enough.
And I'm not trying to sound like that reads.. but this is the same as a battery pull. Its built into the hardware. It always works. Bottom line.
Click to expand...
Click to collapse
Bro I could hold it for 5 min and its unresponsive no joke...have gone thru it many times and was pissed when long press wouldn't work..the phone locks up randomly, like atleast once a week. Nothing but a battery pull, waiting about 20 sec then putting it back in and then it'll start up.
Sent from my SGH-T989 using XDA
Just FYI guys..Its true for any modern device, phones, laptops, computers, GPS, etc all power off forcefully if you keep holding the power switch for some seconds. Its basically fail safe switch since many devices don't have removable battery anymore..
Lol. Yep I though I was the only one who didn't know I figured it out the day I rooted my GS2 back in November when I was in download mode. Got cold feet couldn't pull the battery do I hold the power button and wala. This is my fist Samsung smart phone coming from Hd2 and maybe my last until GS4 LOL.
Sent from my SGH-T989 using Xparent Blue Tapatalk 2
I didn't know this tech either, pretty cool. I haven't really had to do a battery pull anyhow, phone has been running smooth on juggs since day 1 (which isn't that long ago).
This is useful for people who has a case that takes time to remove it, especially 2-step ones (like me). It saves me time by using this force shutdown method.
Hi,
I just bought a Pebble Blue S3 from craigslist without checking it out properly. (I know, shame on me). The phone is in physically mint condition, the water damage tab is not red and there are no signs of dropping.
The phone's screen does NOT turn on. When I hold the power button to have it load up normally, I can hear the T-mobile jingle and then a constant blue indicator would stay on the top left corner.
I have tried flashing it back to stock through download mode (Power, volume down, and home --> volume up mode) and it seems to make no difference to the screen's issue.
Flashing it back to stock might have made it worse because I can't even access the phone's internal memory through USB anymore.
Any help towards fixing my screen would be great!
Thanks.
So out of curiosity how much did you pay for a phone that you did not check to see if it turned on?
Sent from my SGH-T999 using xda app-developers app
I paid $250 for it, came with original box and accessories. I thought it was too good to be true, and it seems that way. At worse I can probably break even and sell it as-is.
Is the battery low?
Sent from my SGH-T999 using xda premium
What does windows report it as in device manager?
If you can get to download mode it may not be hard bricked.
You could flash twrp recovery with idin, then boot recovery and try flashing something from thrre.
Also twrp has a builtin file manager so you can try to see if you can find sny problems that way. (Look for logfiles)
Are you sure its an SGH-T999?
Sent from my SGH-T999 using xda app-developers app
DocHoliday77 said:
What does windows report it as in device manager?
If you can get to download mode it may not be hard bricked.
You could flash twrp recovery with idin, then boot recovery and try flashing something from thrre.
Also twrp has a builtin file manager so you can try to see if you can find sny problems that way. (Look for logfiles)
Are you sure its an SGH-T999?
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
I was able to access download mode by clicking around in the dark.
Positive it is a SGH-T999, before I flashed the stock PDA in ODIN, Windows Device manager would list that. How do I flash TWRP? Do I need the screen to do it?
Oh the battery is fully charged.
Xiaoazn said:
I was able to access download mode by clicking around in the dark.
Positive it is a SGH-T999, before I flashed the stock PDA in ODIN, Windows Device manager would list that. How do I flash TWRP? Do I need the screen to do it?
Oh the battery is fully charged.
Click to expand...
Click to collapse
Here is the thread for TWRP. But you get to download mode by starting with the device completely powered off, then pressing the volume down, home and power button at the same time until it powers on. I dont understand what you meant by "I was able to access download mode by clicking around in the dark"
Button mashing I guess?
And just fyi, to boot recovery from power off
Hold volume up, home and power. When you see blue text flash on top of the screen release.
Also, flashing recovery in Odin will trip the flash counter. Prob doesn't matter considering the situation, but just so you know.
Sent from my SGH-T999 using xda app-developers app
If you can get the phone in download mode, odin back to stock. Then boot into recovery using power +home + vol up and do a factory reset. This step is important. I borked my phone with a bad jb install and using odin on its own doesnt completely reset the phone. Using the factory reset fixed this in my situation
Sent from my SGH-T999 using xda app-developers app
Send it to Samsung and cross your fingers?
Sent from my SGH-T999 using xda app-developers app
By saying I'm able to access recovery mode, I got in by basically doing the sequence of buttons, without seeing any display on the screen. I know it is in download mode because it reads on ODIN.
No matter what I click or what mode it is in, the screen is still completely off. Sorry for the confusion.
Xiaoazn said:
By saying I'm able to access recovery mode, I got in by basically doing the sequence of buttons, without seeing any display on the screen. No matter what I click or what mode it is in, the screen is still completely off. Sorry for the confusion.
Click to expand...
Click to collapse
Well that's a different story lol. Seems like a hardware fault. If you feel comfortable, take it apart and check all connections. And use a very bright light to look for any cracks on the LCD (not the digitizer) but the underlying LCD.
Sent from my SGH-T999 using Tapatalk 2
elesbb said:
Well that's a different story lol. Seems like a hardware fault. If you feel comfortable, take it apart and check all connections. And use a very bright light to look for any cracks on the LCD (not the digitizer) but the underlying LCD.
Sent from my SGH-T999 using Tapatalk 2
Click to expand...
Click to collapse
Ugh, I guess it might come down to that. If anyone else have any more tips before I go a head and check the connections, please do tell!
Or you can see if Samsung can repair it under warranty
Sent from my SCH-I110 using xda premium
Is there no way you can contact the seller? Woulda been the first thing I did!
You may not resolve anything but you could at least try to find out what they did to break it in the first place...then have some fun and blow off some steam till they hang up on you!
Just a thought.
Sent from my SGH-T999 using xda app-developers app
DocHoliday77 said:
Is there no way you can contact the seller? Woulda been the first thing I did!
You may not resolve anything but you could at least try to find out what they did to break it in the first place...then have some fun and blow off some steam till they hang up on you!
Just a thought.
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
That was the first thing I tried. Seller is dodging my calls / not replying to my texts -.-.. Shady guy.
Just contact samsung and send it for repair. Still uder warranty.
Sent from my SGH-T999 using xda premium
mike102871 said:
Just contact samsung and send it for repair. Still uder warranty.
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
I tried that with my s2. Warranty only applies to original buyer :\
Sent from my SGH-T999 using Tapatalk 2
elesbb said:
I tried that with my s2. Warranty only applies to original buyer :\
Sent from my SGH-T999 using Tapatalk 2
Click to expand...
Click to collapse
I've had Samsung service my SGS1 that I bought off Kijiji while it was still within its one-year warranty. It doesn't just apply to the original owner, just call them and tell them it was a gift, they'll ask for the phone's IMEI, and then they'll be able to tell if it is still within its warranty period.
adslee said:
I've had Samsung service my SGS1 that I bought off Kijiji while it was still within its one-year warranty. It doesn't just apply to the original owner, just call them and tell them it was a gift, they'll ask for the phone's IMEI, and then they'll be able to tell if it is still within its warranty period.
Click to expand...
Click to collapse
Thanks for the info, I'll give it a shot!
I bought the phone on Craigslist, knowing the button was broken. The phone itself was on, and worked fine while on CM10.1 (When you lose power, if you plug in to USB it will turn on automatically). Well I wanted to go back to stock so I did via recovery, and then afterwards realized that on stock, you have to press power button to turn the phone on.
So, I ordered a replacement button circuit, which cost about $4 shipped. Came in to day, popped it on, and... still not working.
Like I said I know the phone works, and this part SHOULD work since I just ordered it... When I plug the phone in it goes to the battery charging screen (Battery should be just about full anyway) and the power button does not get it to boot.
Might want to double check that ribbon cable that you had to plug in. When you replaced it! That's the only possible problem I could see it could be. Sometimes we rush to do things not realizing, we actually made a mistake!
Sent from my SAMSUNG-SGH-I317 using Tapatalk 4 Beta
Bajanman said:
Might want to double check that ribbon cable that you had to plug in. When you replaced it! That's the only possible problem I could see it could be. Sometimes we rush to do things not realizing, we actually made a mistake!
Sent from my SAMSUNG-SGH-I317 using Tapatalk 4 Beta
Click to expand...
Click to collapse
The ribbon cable is a snap-in type, and I double checked/un/replugged it twice...
The only thing it could be is the circuit on the board I guess, but the rest of the board is fine...
Aaaaah one of those types. Okay..Could just be a faulty board all together! I would have who ever your ordered it from send you out another one!
If they take returns??
Sent from my SAMSUNG-SGH-I317 using Tapatalk 4 Beta
Bajanman said:
Aaaaah one of those types. Okay..Could just be a faulty board all together! I would have who ever your ordered it from send you out another one!
If they take returns??
Sent from my SAMSUNG-SGH-I317 using Tapatalk 4 Beta
Click to expand...
Click to collapse
Some random asshole on Craigslist who won't respond to texts... Nah.
imranh101 said:
Some random asshole on Craigslist who won't respond to texts... Nah.
Click to expand...
Click to collapse
Careful with ya words here lol..
But yeah if it was a snap ribbon cable then you'll know if you installed it right.
Yeah try to find someone online instead of Craigslist. I've heard the horror stories from there.
Good luck with all that brotha!
Sent from my SAMSUNG-SGH-I317 using Tapatalk 4 Beta
Bajanman said:
Careful with ya words here lol..
But yeah if it was a snap ribbon cable then you'll know if you installed it right.
Yeah try to find someone online instead of Craigslist. I've heard the horror stories from there.
Good luck with all that brotha!
Sent from my SAMSUNG-SGH-I317 using Tapatalk 4 Beta
Click to expand...
Click to collapse
It sucks because I've bought... 2 HTC Vivid's, an HTC One X, a Galaxy Note (original), a Sony Xperia Ion all off Craigslist without a problem. Then I get one of my "dream phones" (always wanted a Galaxy Note 2) and this happens...
I don't suppose there is any other crazy way I can at least turn the phone on? Any way at all? That doesn't require power button? I know with CM 10.1 you just have to plug it in with battery out and it starts boot up automatically but such is not the case with stock Samsung.
imranh101 said:
I don't suppose there is any other crazy way I can at least turn the phone on? Any way at all? That doesn't require power button? I know with CM 10.1 you just have to plug it in with battery out and it starts boot up automatically but such is not the case with stock Samsung.
Click to expand...
Click to collapse
Nothing that I've heard of!:banghead:
Sent from my SAMSUNG-SGH-I317 using Tapatalk 4 Beta
Bajanman said:
Nothing that I've heard of!:banghead:
Sent from my SAMSUNG-SGH-I317 using Tapatalk 4 Beta
Click to expand...
Click to collapse
I just figured... I could use a jig to kick it in to ODIN mode then just cancel ODIN mode and it would boot in to OS.
I guess if nothing else I can sell it on Craigslist as such - power button doesn't work, as-is..
Sorry. ...
Bad luck for sure. ..
But a new power button assembly should do the trick. .
They are of course different between models. ..and you may have been sold the wrong one ..
Likely a pin out connection problem. ..
Good luck to you. ..g
Sent from my SAMSUNG-SGH-I317 using XDA Premium HD app
imranh101 said:
I just figured... I could use a jig to kick it in to ODIN mode then just cancel ODIN mode and it would boot in to OS.
I guess if nothing else I can sell it on Craigslist as such - power button doesn't work, as-is..
Click to expand...
Click to collapse
Do you think if you call warranty they might help you.? The phones warranty follows the phone right?
Sent from my SAMSUNG-SGH-I337 using xda premium
I am not new to rooting, but I have a pretty serious problem it seems. No matter what mode I boot into (download, recovery, OS), the phone just shuts off after about 10 seconds. Obviously this makes restoring anything impossible.
This is my brothers phone, and at first I thought it might be the battery, so I tried mine (i have the same phone), but it does the same thing. Also does it if plugged in. The phone is rooted, on a recent CM10.1.2 build, but this just happened out of the blue, not after a flash or anything.
Any ideas? Or is the phone toast?
Could it be the power button getting stuck down? A Few others have had that happen.
Sent from my SGH-T999 using xda premium
DocHoliday77 said:
Could it be the power button getting stuck down? A Few others have had that happen.
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
I'm not 100% sure that's what it was, but slamming in on the table a few times seemed to fix it (at least temporarily). Also, it was turning itself on after a battery pull and reinsert, so that makes a lot of sense.
Thanks a ton for your help!
Lol! I've fixed VCRs, CD players and all sorts of things with that method! Glad it worked for you!
Sent from my SGH-T999 using xda premium
I have the same exact problem for my galaxy s3. I opened up mine and took the button out and it is still doing the 10 second shutdown. I think it's the power switch on the motherboard. Does that sound correct anyone ?????
yuseff14 said:
I have the same exact problem for my galaxy s3. I opened up mine and took the button out and it is still doing the 10 second shutdown. I think it's the power switch on the motherboard. Does that sound correct anyone ?????
Click to expand...
Click to collapse
Could be...
I think s good test for this is to remove/replace the battery and if it turns on on its own after putting the battery back in, its likely a power button related issue.
Sent from my SGH-T999 using xda premium
Hi,
I am having a problem with my new HTC ONE. The phone ran out of battery so died, but wouldn't charge again - the charge light didnt come on, and so it won't turn on anymore. I didn't do anything to it I SWEAR
However I sent it to HTC Repair as they said it can be fixed under warranty and they sent it back to me in 10 days but it still didn't work. So I called up and they said send it to them again and now they said its a damage not under warranty. So they want £264 for repair! or £26 to return it. What should I do?
Is there any chance they'll fix it for free/give me a new one, or shall I just pay £26 and try get it fixed elsewhere? I read online about how awful the customer service for the repair centre is but now its too late, they may have already purposely damaged my phone :'( I am so sad
:crying::crying:
Before you sent it in did you try simply pressing and holding the power and both home buttons at the same time until it rebooted
Sent from my HTC6500LVW using XDA Premium 4 mobile app
---------- Post added at 07:22 PM ---------- Previous post was at 07:21 PM ----------
Kiyuubi said:
Before you sent it in did you try simply pressing and holding the power and both volume buttons at the same time until it rebooted
Sent from my HTC6500LVW using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Sent from my HTC6500LVW using XDA Premium 4 mobile app
No I didn't.. when you say "both" are you referring to 2 home buttons? I only know of one at the bottom.
So does that restart the phone?
I should have done something like this before I sent it tbh.. 0_o
Kiyuubi said:
Before you sent it in did you try simply pressing and holding the power and both home buttons at the same time until it rebooted
Sent from my HTC6500LVW using XDA Premium 4 mobile app
---------- Post added at 07:22 PM ---------- Previous post was at 07:21 PM ----------
Sent from my HTC6500LVW using XDA Premium 4 mobile app
Click to expand...
Click to collapse
CloudBibi said:
No I didn't.. when you say "both" are you referring to 2 home buttons? I only know of one at the bottom.
So does that restart the phone?
I should have done something like this before I sent it tbh.. 0_o
Click to expand...
Click to collapse
It was supposed to say both volume buttons when I went to edit it it showed up weird.
Sent from my HTC6500LVW using XDA Premium 4 mobile app
Yeah try pressing both volume up and down buttons + power button at the same time. I've read it can take up to 5 minutes so you may be holding then down for a bit.
Sent from my HTC One.
Kiyuubi and josh995 thanks a lot for your help, I will try that when I get my device back and if all else fails.
For now I am going to call them on Monday and complain and see what happens there first. I am not happy to pay £26 for wasting my time!
Has anybody else experienced this same issue at all? Is the hardware of the HTC ONE actually not good enough for its software or something? I would be disappointed yet not surprised...
CloudBibi said:
Kiyuubi and josh995 thanks a lot for your help, I will try that when I get my device back and if all else fails.
For now I am going to call them on Monday and complain and see what happens there first. I am not happy to pay £26 for wasting my time!
Has anybody else experienced this same issue at all? Is the hardware of the HTC ONE actually not good enough for its software or something? I would be disappointed yet not surprised...
Click to expand...
Click to collapse
I had this issue right out of the box. Phone wouldn't show that it was charging and I couldn't get it to turn on at all. I was going to return it when I found a thread with a customer service rep troubleshooting this issue with a customer. What ended up working for me was keeping the phone plugged in for a couple hours then holding power and both volume up and down together (while the phone is plugged in) for 2 1/2 minutes (the customer service rep said it could take up to 5 minutes, so hang in there!). Magically, my phone booted up and that was that. From what I could gather, the phone goes into this state when it goes into a super low battery state, but I don't know for sure.
Sent from my HTC6500LVW using Tapatalk
jaydubbs said:
I had this issue right out of the box. Phone wouldn't show that it was charging and I couldn't get out to turn on at all. I was going to return it when I found a thread with a customer service rep troubleshooting this issue with a customer. What ended up working for me was keeping the phone plugged in for a couple hours then holding power and both volume up and down together (while the phone is plugged in) for 2 1/2 minutes (the customer service rep said it could take up to 5 minutes, so hang in there!). Magically, my phone booted up and that was that. From what I could gather, the phone goes into this state when it goes into a super low battery state, but I don't know for sure.
Sent from my HTC6500LVW using Tapatalk
Click to expand...
Click to collapse
Oh wow ok thats great news... thanks for sharing!
I wonder why my customer rep didnt tell me to do that first as well though
Anyway I will update the post to let you all know the outcome =]