[Q] Error lg mobile support tool - LG Optimus G (International)

Hello everyone I have a problem with LG Mobile Support Tool.
Every time I follow a guide for unbrick my phone gives me this error:
Please disconnect the cable from your cell phone in order and remove and connect the battery.
Power on your cell phone and press the Restart button to resume update.
If LG Support Tool is stopped abnormally, try with [Options] - [Upgrade Recovery] in the tool menu.
The error is when it comes to 13-15%
I tried to reinstall it but nothing changes.
has anyone had this problem and how did you solve it?
goodbye
sorry for my bad english :/

Yeah,kdz updater. If you have an aosp rom installed,lg mobile tool won't work. Click my signature and read there
Sent from my EchoEd GT-I9505/smart phones,dumb people.

Did you end up getting this fixed?
I have the same problem. Did you end up getting this resolved? If so what did you do?

oaksu said:
I have the same problem. Did you end up getting this resolved? If so what did you do?
Click to expand...
Click to collapse
me too

oaksu said:
I have the same problem. Did you end up getting this resolved? If so what did you do?
Click to expand...
Click to collapse
crizalid8 said:
me too
Click to expand...
Click to collapse
Do you guys have acces to recovery mode?
If so, then you should be able to flash a custom rom through adb sideload function.
If not, then either of these threads might help you out:
http://forum.xda-developers.com/showthread.php?t=2010624
http://forum.xda-developers.com/showthread.php?t=2249500

howaboudno said:
Do you guys have acces to recovery mode?
If so, then you should be able to flash a custom rom through adb sideload function.
If not, then either of these threads might help you out:
http://forum.xda-developers.com/showthread.php?t=2010624
http://forum.xda-developers.com/showthread.php?t=2249500
Click to expand...
Click to collapse
problem solved
I used lg flash tool
select type: CDMA
phone mode: CS_EMERGENCY
CSE Flash
sorry for my bad english

Related

[Q] My G3 is Softbricked - $20 to the first person that can help me fix it!

I'm going crazy here and I need my phone to work!
I have an LG G3 on Verizon.
I rooted it and edited a part of build.prop to change the DPI which got the phone stuck in a boot loop and kept popping up "the process com.android.systemui has stopped.
I tried clearing cache
I tried booting in safe mode
I then did a factory reset
My phone boots up to the Setup Wizard screen but I am STILL getting that systemui error and a com.android.phone and I can't get any further than that screen.
I then tried to use the LG FlashTool to just wipe the entire ROM and replace it with the stock one from Verizon.
This gave me a "Model Information Check FAIL!" error but I DO have the right ROM for my phone. There's only one for the Verizon G3 as far as I can tell
This led me to realizing that there is something in the build.prop that's making LGFlashTool think the proper rom actually isn't right.
I then installed the Android SDK so I can ADB into my phone. but whenever I run "abd devices" nothing shows up in the list.
I was told USB Debugging needs to be turned on in order for this to work, I don't remember if it's turned on or not with my phone and I can't get past the Setup Wizard to edit anything. I wonder if ADB is even running properly on my phone or if these errors are stopping it?
I will gladly paypal someone $20 if they can get this working for me.
Did you tried this?
http://forum.xda-developers.com/showthread.php?t=2772199
droidhd said:
Did you tried this?
http://forum.xda-developers.com/showthread.php?t=2772199
Click to expand...
Click to collapse
yes I did, that's where I got the "Model Information Check FAIL!" error
And what about this guide (if you can enter download mode):
http://forum.xda-developers.com/showthread.php?t=2785089
8) When the firmware is downloaded, boot your LG G3 into Download Mode. To do this, press and hold the Volume Up key and then plug the USB cable.
Click to expand...
Click to collapse
One of my friends saved his phone by this guide
Download mode - LG PC Suite - Restore update error.
1. Remove battery
2. Boot phone into download mode
3. Open LG PC Suite - restore update error
This method have saved me a few times.
Will adb work in one of the recovery modes even if it wasn't enabled in the full boot mode? If so, start there.
Sent from my LGLS990 using XDA Free mobile app
Regarding your USB debugging question, you would have had to turn it on in order to root the phone originally, right? If so I imagine it would still be on unless you unchecked it. You have the proper drivers set up? Anytime I've encountered issues with adb devices not returning any results the issue has been drivers.
Good luck.
droidhd said:
And what about this guide (if you can enter download mode):
http://forum.xda-developers.com/showthread.php?t=2785089
One of my friends saved his phone by this guide
Click to expand...
Click to collapse
Yup! I tried that. I got the "Model Information Check FAIL!" error
robalm said:
Download mode - LG PC Suite - Restore update error.
1. Remove battery
2. Boot phone into download mode
3. Open LG PC Suite - restore update error
This method have saved me a few times.
Click to expand...
Click to collapse
Hey thank, I haden't tried this but just gave it a go and the program is giving me errors when I try to restore update error. I don't think it's connecting to the phone.
SilverZero said:
Will adb work in one of the recovery modes even if it wasn't enabled in the full boot mode? If so, start there.
Sent from my LGLS990 using XDA Free mobile app
Click to expand...
Click to collapse
What do you mean recovery modes? You mean like Safe mode? I actually haven't tried that. I'll give it a go.
Rodeojones said:
Regarding your USB debugging question, you would have had to turn it on in order to root the phone originally, right? If so I imagine it would still be on unless you unchecked it. You have the proper drivers set up? Anytime I've encountered issues with adb devices not returning any results the issue has been drivers.
Good luck.
Click to expand...
Click to collapse
I believe I have the proper drivers, I installed drivers and the phone is showing up in device manager as Alright.
Try hooking it up to the lg support tool and select uprade recovery.
Download and install support tool
Open tool
Plug in phone with phone on.
Top right select options/upgrade recovery
Let it do its thing.
Lg support tool
https://www.dropbox.com/s/1ckig41xdqoi2u1/B2CAppSetup.exe?dl=0
When you looked for phone in device manager did you change the port to com41? I forgot to do that and got the error in LG Flash Tool
Bro your motherboard is done with take it to service center
Hey everyone...it ended up being a stupid fix, I just tried flashing it on another computer and I didn't get the error? I have no idea why it worked.
jpf566 said:
Hey everyone...it ended up being a stupid fix, I just tried flashing it on another computer and I didn't get the error? I have no idea why it worked.
Click to expand...
Click to collapse
Oh man should've told you that. Sometimes its just a driver acting up and you have to manually delete them in the device manager. Sometimes there marked with a symbol .
please hit thanks if i helped in any way. send from my g3 d852 beast
jpf566 said:
Hey everyone...it ended up being a stupid fix, I just tried flashing it on another computer and I didn't get the error? I have no idea why it worked.
Click to expand...
Click to collapse
Sometimes it's the simplest solution that's hardest to find. Glad it all worked out for you.
So who won the 20 bucks? XD
Money's not important. The problem' fixed, this is what's important ; )
Ferindel said:
Money's not important. The problem' fixed, this is what's important ; )
Click to expand...
Click to collapse
True! that's what this forum is about :highfive:

[Q] Weird Bricked please help.

I have really searched and searched whatever i could but could not achieve any thing sorry for opening a new tread but i am really desperate for fixing my G.
So to start i was on Art Mod v7 and i saw that he posted a black theme so i installed it after installing some system stop responding what i guessed that it might be i didn't wipe cache, well i did that and got into soft brick, i am not blaming him for any thing it was all me , so i should have flashed new kdz but i didn't do that i flashed teenybin Files i dont know why i did that but i did resulted in a different kind of brick.
So problem is i have fastboot i have download mode but device some times get detected on download some times it doesn't when it did i tried flashing kdz through lg kdz flasher but resulted in continuous operation break also no driver is detected in fastboot and more over no recovery as it is in secure boot. I am a noob so please do bear my questions.
do kindly help LGOG is in continous bootloop more to add.
some what LGNPST detects phone in download mode the same application given with teenybin.
Kindly do help i know about android i just read silently but this time i am unable to solve it.
What system do you have on the machine that you're trying to flash the KDZ file? Did you install the LG driver?
I had trouble to flash kdz on my device from Windows 8.1 64bit. The flash would freeze after some time and nothing would happen. Try it maybe on another computer but after installing all the needed drivers.
Which software do you use to flash the KDZ file?
thank you for replying
malimukk said:
What system do you have on the machine that you're trying to flash the KDZ file? Did you install the LG driver?
I had trouble to flash kdz on my device from Windows 8.1 64bit. The flash would freeze after some time and nothing would happen. Try it maybe on another computer but after installing all the needed drivers.
Which software do you use to flash the KDZ file?
Click to expand...
Click to collapse
Win 7.1 well i know it freezes and for me it usually unfreezes after the kdz unpacks
well for kdz i used this
http://forum.xda-developers.com/showthread.php?t=2010624
bro please could you link some one to this post who might help ?
Irazor73 said:
Win 7.1 well i know it freezes and for me it usually unfreezes after the kdz unpacks
well for kdz i used this
http://forum.xda-developers.com/showthread.php?t=2010624
bro please could you link some one to this post who might help ?
Click to expand...
Click to collapse
I used the LG Flash Tool 2014 to flash the KDZ file
here is the link: http://www.mediafire.com/download/b2z1etctmettop3/LG_Flash_Tool_2014.rar
Type: 3GQCT
PhoneMode: CS_Emergency
It took me a few tries to get it working, it always stopped at 10% giving some silly error. I dont remember exactly what it was but after few tries it all went okay.
Hope it will help
Thank you bro for agian replying
malimukk said:
I used the LG Flash Tool 2014 to flash the KDZ file
here is the link: http://www.mediafire.com/download/b2z1etctmettop3/LG_Flash_Tool_2014.rar
Type: 3GQCT
PhoneMode: CS_Emergency
It took me a few tries to get it working, it always stopped at 10% giving some silly error. I dont remember exactly what it was but after few tries it all went okay.
Hope it will help
Click to expand...
Click to collapse
But it didnt help either
i am getting this error
malimukk said:
What system do you have on the machine that you're trying to flash the KDZ file? Did you install the LG driver?
I had trouble to flash kdz on my device from Windows 8.1 64bit. The flash would freeze after some time and nothing would happen. Try it maybe on another computer but after installing all the needed drivers.
Which software do you use to flash the KDZ file?
Click to expand...
Click to collapse
seems to be device is recognized in download mode because its asking for drivers like mako drivers
error what i am getting is
please disconnect the cable from the phone in order and remove and connect the battery
power on the cell phone and press the restart button to resume update
if lg support tool is stopped abnormally try with (options)-(upgrade recovery) in tool menu
so shall i do or there is an alternative?
Irazor73 said:
seems to be device is recognized in download mode because its asking for drivers like mako drivers
error what i am getting is
please disconnect the cable from the phone in order and remove and connect the battery
power on the cell phone and press the restart button to resume update
if lg support tool is stopped abnormally try with (options)-(upgrade recovery) in tool menu
so shall i do or there is an alternative?
Click to expand...
Click to collapse
I'm sorry but I really have no more ideas on how to help you. I did not have similar problems, I had a problem when my phone didn't want to boot anywhere except download mode. But the flash went through after a few tries.
Maybe you should try to flash it on a different computer? Install drivers and everything again and try to flash again. There may be a problem with drivers or something
I got it, done it
malimukk said:
I'm sorry but I really have no more ideas on how to help you. I did not have similar problems, I had a problem when my phone didn't want to boot anywhere except download mode. But the flash went through after a few tries.
Maybe you should try to flash it on a different computer? Install drivers and everything again and try to flash again. There may be a problem with drivers or something
Click to expand...
Click to collapse
Well i have retrieved my mobile from qusb_dmode means from hardbrick :victory:
alot of info trust me alot of it
Irazor73 said:
seems to be device is recognized in download mode because its asking for drivers like mako drivers
error what i am getting is
please disconnect the cable from the phone in order and remove and connect the battery
power on the cell phone and press the restart button to resume update
if lg support tool is stopped abnormally try with (options)-(upgrade recovery) in tool menu
so shall i do or there is an alternative?
Click to expand...
Click to collapse
I have the same problem, at around 10% of flashing i get the same error:
"please disconnect the cable from the phone in order and remove and connect the battery
power on the cell phone and press the restart button to resume update
if lg support tool is stopped abnormally try with (options)-(upgrade recovery) in tool menu "
What did you end up doing? I've been trying for weeks to unbrick my phone i even took it to 3 cellphone repair guys in my town and no one knows how to unbrick it.
Please get back to me! Im stuck.

[Q] F240L Stuck at Download mode

Hi all,
I just tried to flash Android 5.0.1 kdz on my LG optimus G Pro F240L. The flash was unsuccessful, and all I ended up was with a Download mode. Previously It was on stock 4.1.2. I don't have any recovery installed. Please help me recover my phone. I just bought it (used) yesterday I tried different flashing methods but all in vain
abbykhan said:
Hi all,
I just tried to flash Android 5.0.1 kdz on my LG optimus G Pro F240L. The flash was unsuccessful, and all I ended up was with a Download mode. Previously It was on stock 4.1.2. I don't have any recovery installed. Please help me recover my phone. I just bought it (used) yesterday I tried different flashing methods but all in vain
Click to expand...
Click to collapse
What error you get while installing KDZ??
Waxim1 said:
What error you get while installing KDZ??
Click to expand...
Click to collapse
I got error of "Cannot connect to server" or something like that.. but I found a solution here..
http://www.lg-phones.org/how-to-flash-unbrick-lg-g-pro-2-with-a-kdz-firmware.html
and flashed successfully... Thanks for the response BTW
abbykhan said:
I got error of "Cannot connect to server" or something like that.. but I found a solution here..
http://www.lg-phones.org/how-to-flash-unbrick-lg-g-pro-2-with-a-kdz-firmware.html
and flashed successfully... Thanks for the response BTW
Click to expand...
Click to collapse
Good to know that bro. But it is old method, you don't need to do all this. Just use latest LG flash tool, disconnect from internet and simply run it. You are good to go.
http://forum.xda-developers.com/showthread.php?t=2797190
Waxim1 said:
Good to know that bro. But it is old method, you don't need to do all this. Just use latest LG flash tool, disconnect from internet and simply run it. You are good to go.
http://forum.xda-developers.com/showthread.php?t=2797190
Click to expand...
Click to collapse
tried that method... that also gave me error of connection to server failed
abbykhan said:
tried that method... that also gave me error of connection to server failed
Click to expand...
Click to collapse
It gives if you are connected to internet. You need to dc from internet then run LG flash tool. Once it starts flashing (after 5%), you can connect to internet again.
well, I'm going to sell it now.. I bought it used on olx and yesterday and today I found that it's rear camera is replaced with a third quality camera.... I'll buy Nexus 4 then
Thanks for Your precious time
Waxim1 said:
It gives if you are connected to internet. You need to dc from internet then run LG flash tool. Once it starts flashing (after 5%), you can connect to internet again.
Click to expand...
Click to collapse
thanks solved the issue by getting discounted
but at 99% it says LG user CS Tool : LG mobile application has stopped working...
WTF?
hotcaptain said:
thanks solved the issue by getting discounted
but at 99% it says LG user CS Tool : LG mobile application has stopped working...
WTF?
Click to expand...
Click to collapse
Forget about it, you can dc your cell phone after 95%.
Waxim1 said:
Forget about it, you can dc your cell phone after 95%.
Click to expand...
Click to collapse
thanks for the reply.
now i cant even go to download mode (press volume up while inserting cable)
what went wrong?
hotcaptain said:
thanks for the reply.
now i cant even go to download mode (press volume up while inserting cable)
what went wrong?
Click to expand...
Click to collapse
Is your battery charged?
Waxim1 said:
Forget about it, you can dc your cell phone after 95%.
Click to expand...
Click to collapse
Waxim1 said:
Is your battery charged?
Click to expand...
Click to collapse
yes the battery definitely still has life.
The LG logo showed once even though i am trying to go to download mode... and remains turned off
weird
any solutions?
realized the problem of not going into download mode was because i was using another laptop
disconnecting the phone after 95% dont help either

Secure booting error on LG e989_0608

I have an LG e989_0608 which has this error.
It was purchased on ali express, so i am not sure about the info.
here is an example listing:
http://www.aliexpress.com/item/E980...48d8365fb7cf716-1459179376583-05342-eub6yrrBy
I am not exactly certain which device this is.
Some said F240, some said e988.
enclosed below are pictures of the error and the device backside.
I tried several methods of flashing, and nothing seems to actually get anything going in Download mode.
is there a universal img file for CWM\TWRP I can put on there the same way we did on samsung devices ?
By your description you have an e989. Then, go to Hyelton's thread in the general section, download the files for the e989. There you will find the instructions to flash back to stock using LG tool.
g0at1 said:
By your description you have an e989. Then, go to Hyelton's thread in the general section, download the files for the e989. There you will find the instructions to flash back to stock using LG tool.
Click to expand...
Click to collapse
I tried what he suggests, it keeps failing to flash in download mode, says I should "restart to resume upgrade"
heathenasparagus said:
I tried what he suggests, it keeps failing to flash in download mode, says I should "restart to resume upgrade"
Click to expand...
Click to collapse
I'm not sure that's the same, but when I need to return to stock, after the extraction of the kdz there's an error.
However, behind the error screen the upgrading process continues. Is that what happens?
g0at1 said:
I'm not sure that's the same, but when I need to return to stock, after the extraction of the kdz there's an error.
However, behind the error screen the upgrading process continues. Is that what happens?
Click to expand...
Click to collapse
doesn't look like it.
is there a util i can run on a linux or mac machine for this? like heimdall but for lg phones
heathenasparagus said:
doesn't look like it.
is there a util i can run on a linux or mac machine for this? like heimdall but for lg phones
Click to expand...
Click to collapse
@hyelton do you have any suggestions to help solve this problem?
heathenasparagus said:
I tried what he suggests, it keeps failing to flash in download mode, says I should "restart to resume upgrade"
Click to expand...
Click to collapse
Is the phone in download mode correct? And using a USB 2.0 port?
hyelton said:
Is the phone in download mode correct? And using a USB 2.0 port?
Click to expand...
Click to collapse
yes and yes

Help! LGUP Unkown MODEL LG G4

Hey all, I think I broke my G4 h811 , but not at all because I can access to download mode, the problem is that when I try to open LGUP or LG flash tools, my LG appears as UNKNOW MODEL, and because of that I can´t install the kdz file, I tried to re install all the drives and so on, I am working in a win 10 laptop. Someone that can help me. Thanks!!! I will be waiting for a answer.
Enable usb debugging mod in settings>developer options. And also make sure that you have all the lg drivers installed and working. I am sure you will be fine.
fncalderong said:
Hey all, I think I broke my G4 h811 , but not at all because I can access to download mode, the problem is that when I try to open LGUP or LG flash tools, my LG appears as UNKNOW MODEL, and because of that I can´t install the kdz file, I tried to re install all the drives and so on, I am working in a win 10 laptop. Someone that can help me. Thanks!!! I will be waiting for a answer.
Click to expand...
Click to collapse
Try using LGBridge and clicking the update error recovery.
You are coming from an international rom right?
change port number. or task manager adb kill
mdau said:
Enable usb debugging mod in settings>developer options. And also make sure that you have all the lg drivers installed and working. I am sure you will be fine.
Click to expand...
Click to collapse
Thanks for answering, Unfortunately I can´t access to android just Download mode
Vseprz said:
Try using LGBridge and clicking the update error recovery.
You are coming from an international rom right?
Click to expand...
Click to collapse
I am coming from a rooted T-Mobile rom, all happened because I change the file build.prop :/, I tried LGBridge but nothing
ToreqLex said:
change port number. or task manager adb kill
Click to expand...
Click to collapse
thanks for answering, I already changed port number to 41, what do you mean with task manager adb kill ?
fncalderong said:
I am coming from a rooted T-Mobile rom, all happened because I change the file build.prop :/, I tried LGBridge but nothing
Click to expand...
Click to collapse
And you no longer have recovery mode?
Vseprz said:
And you no longer have recovery mode?
Click to expand...
Click to collapse
I can access by VOL- & Power with factory data reset options, I tried but nothing change
fncalderong said:
I can access by VOL- & Power with factory data reset options, I tried but nothing change
Click to expand...
Click to collapse
So using the hardware buttons, and clicking yes through the factory reset confirmation does not boot you into recovery mode? Did you format your internal memory?
Vseprz said:
So using the hardware buttons, and clicking yes through the factory reset confirmation does not boot you into recovery mode? Did you format your internal memory?
Click to expand...
Click to collapse
using hardware buttons and clicking yes the phone just restarted and that´s it. I didn´t format my internal memory. I was trying to fix my phone by using kdz files but the problem is that the programs as lg flash tool and LGUP don´t recognize the model of my lg g4.
fncalderong said:
using hardware buttons and clicking yes the phone just restarted and that´s it. I didn´t format my internal memory. I was trying to fix my phone by using kdz files but the problem is that the programs as lg flash tool and LGUP don´t recognize the model of my lg g4.
Click to expand...
Click to collapse
What firmware were you on? What message did LGBridge say when you tried error update recovery?
I have the same problem with my H815 and Windows 10. All drivers are set up correctly. In device manager, I can see the device and ADB Device, but LGUP won't recognize my G4. Obviously, LGUP is buggy...
Is there any better tooling to upgrade to a more recent ROM? Otherwise, I really would have to change to CM13 - upgrading is very easy and not any nasty USB stuff what in the end may not work at all...
Vseprz said:
What firmware were you on? What message did LGBridge say when you tried error update recovery?
Click to expand...
Click to collapse
I am porting the h811 20i, LGBridge say just that there are not update errors that can be recovered
Maheshwara said:
I have the same problem with my H815 and Windows 10. All drivers are set up correctly. In device manager, I can see the device and ADB Device, but LGUP won't recognize my G4. Obviously, LGUP is buggy...
Is there any better tooling to upgrade to a more recent ROM? Otherwise, I really would have to change to CM13 - upgrading is very easy and not any nasty USB stuff what in the end may not work at all...
Click to expand...
Click to collapse
But I can´t even access to android :/
fncalderong said:
Hey all, I think I broke my G4 h811 , but not at all because I can access to download mode, the problem is that when I try to open LGUP or LG flash tools, my LG appears as UNKNOW MODEL, and because of that I can´t install the kdz file, I tried to re install all the drives and so on, I am working in a win 10 laptop. Someone that can help me. Thanks!!! I will be waiting for a answer.
Click to expand...
Click to collapse
Download this driver. This will help you.
I am new to this forum so I can not link, but you have to look for LG driver version 3.14.1
I had the same problem today and it helped me.
Good luck
JanMarty said:
Download this driver. This will help you.
I am new to this forum so I can not link, but you have to look for LG driver version 3.14.1
I had the same problem today and it helped me.
Good luck
Click to expand...
Click to collapse
Thanks, but I installed the drive and nothing is still Unknow model for LGUP :/

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