[Q] No audio out to earphones or external speakers - Galaxy Note 8.0 (Tablet) Q&A, Help & Troubleshooti

Just got myself a Galaxy Note 8.0 (WIFI) for about 2 weeks. Everything was working well until I need to watch a movie on the plane. Then realized I got no audio on the earphones. The earphones used is not the ones that comes with the Note 8.0. It was the ones from my Note 2.
But I don't think the problem lies with the earphones. Anyway I tried again with an external speakers. Again no audio.
The audio out on the built-in speakers are good.
I am using the default video player. And Android 4.2.2. Upgraded when I first booted up the machine.
Tried going through the system sound settings and software (video player) settings. But nothing works.
And when I plug in the earphones or speakers, the message "something" connected is shown in the status bar.
So is it because the input jack is not working or something else? Hate to bring it back to the service center cos it will be one month later when I get back to Singapore. Now I am in China.
Any help will be much appreciated.

Related

[Q] Earphone problem with ringtone/notification

My earphone and the official note 2 earphones both work when it comes to media such as music and videos/movies and including taking calls but however when I receive a notification sound and ringtone song/sound while my earphone is plugged in, the sounds come from my note 2 instead of the earphones.
Anyone else having this problem? and any solutions?
(I have a Sim Free, non rooted and latest updates for the note 2) (Purchased from UK)
Thanks in advance

Android head unit (Pumpkin KD-C0224) - Sound stopped working via music/video player

Hi All,
I have recently experienced an issue where the sound has stopped working (not going through car speakers) when in music, video or navigation app.
This used to work perfectly.
Sound works normally when CD inserted
Sound works normally when using radio app.
Video app plays video - but no sound.
Music app plays the mp3 tracks - but no sound - can see the progress bar moving along (music (mp3) on SD card - 8GB formatted FAT32)
Also have issue with the BlueTooth - connects to phone but seems to be around wrong way - it appears the head unit thinks it is in phone handset mode when it is not - as result can hear people talking through the car speakers but they cannot hear me unless i toggle handset mode, but then people can hear me talking, but i cannot hear them...
I suspect for whatever reason the audio out is being directed to Blue tooth or whatever
Has anyone else come across this issue, and if so is there a solution?
Device
Pumpkin 2-DIN
KD-C0224
MCU version: MTCB-KLD-V2.02
Model # : S07
Android Version: 4.2.2_01092014
Have you tried making your phone and the head unit forget each other?
NYCAR said:
Have you tried making your phone and the head unit forget each other?
Click to expand...
Click to collapse
Yes I have - same result
Have also tried
- resetting unit - factory reset
- pulling the power on unit for
Whatever the issue it appears to be persistent between boots....
Now there is another issue - won't display the feed from the reversing camera
The head unit switches into camera mode, but displays message "No Signal"
davek76 said:
Hi All,
I have recently experienced an issue where the sound has stopped working (not going through car speakers) when in music, video or navigation app.
This used to work perfectly.
Sound works normally when CD inserted
Sound works normally when using radio app.
Video app plays video - but no sound.
Music app plays the mp3 tracks - but no sound - can see the progress bar moving along (music (mp3) on SD card - 8GB formatted FAT32)
Also have issue with the BlueTooth - connects to phone but seems to be around wrong way - it appears the head unit thinks it is in phone handset mode when it is not - as result can hear people talking through the car speakers but they cannot hear me unless i toggle handset mode, but then people can hear me talking, but i cannot hear them...
I suspect for whatever reason the audio out is being directed to Blue tooth or whatever
Has anyone else come across this issue, and if so is there a solution?
Device
Pumpkin 2-DIN
KD-C0224
MCU version: MTCB-KLD-V2.02
Model # : S07
Android Version: 4.2.2_01092014
Click to expand...
Click to collapse
To offer you the best customer service, we will send you the return address for full refund of your order.
I also have a Pumpkin KD-C0224 head unit and it works really great, does way more than you need it to do. (http://www.amazon.co.uk/Pumpkin-Capacitive-Multi-touch-Navigation-Multimedia-y/dp/B00OB90SOY/)
1. About the sound issue, perhaps there is something wrong inside of the unit.
2. About the Bluetooth, you can try settings-》backup&reset, then do the “factory data reset to see if it can help.
3.About the "No Signal", I have encountered this issue and Pumpkin sent a video instruction http://www.youtube.com/watch?v=lu8maRNrtlk
PS:You can ask for help from Pumpkin and customer service has been very good.
Android 4.4.4 Car Unit S07 sound problem
Hi to all,
I have a similar problem. My device is a Universal 2-DIN, Model: S07
Lately I had a problem with sound coming from sd-card. The quality of sound was good enough for some time and few minutes later, the sound coming only from one speaker, then transfered to another speaker then the listening becomes very bad and suddenly comes back very good as in the beggining.
That was in the past because now there is no sound at all.
More specific:
I have sound in Bluetooth, CD-DVD, Radio and the touching clicks (on device).
No sound at all from the device such as NAVI apps, in 2 sd-card slots and 3 USB's (2 back, 1 front). Of course I see video but without sound and the music plays mp3 once more without sound
I have already done the following:
I opened the device, unplug and plug-in again all the ribbon cables. Factory reset in Android 4.4.4, upgrade to 5.1 lollipop with reset to factory settings again, and finaly downgrade back to Android 4.4.4 with reset to factory settings again. The problem is still the same.
Is it damaged ribbon cable ? or other hardware problem ? because I don't think that is a software problem. Any opinion is helpfull.

Music controls over blue tooth to car stereos?

Since the Android 5.x update on my Note 3 and now the Note 7 Samsung did something to jack up the blue tooth stereo controls (so If I use apps like Media Monkey or Power Amp) that when connected to the car stereo, I cannot use the car stereo to forward, go back, etc through the songs in the play list.
Is there a fix for this, that probably is my biggest issue, I don't want to have to pick up the phone every time I want to change songs over blue tooth. Gotta keep eyes on the road......
I'm not sure how you're connecting. I have an Infiniti and I don't seem to be suffering this issue. It's compatible whether I do this through the phone or through my car's controls.
Works fine for me too. Using an aftermarket kenwood 419 head unit
Sent from my SM-N930T using Tapatalk
toastido said:
Works fine for me too. Using an aftermarket kenwood 419 head unit
Sent from my SM-N930T using Tapatalk
Click to expand...
Click to collapse
I am using a Kenwood Excelon KDC-X998. When the Note 3 came out with Android 4.x and connected to the head unit over bluetooth the album, song title, artist,etc call came over from the mp3 or flac files on the phone and I could use the kenwood back and forward buttons to move through the music on the phone. It stopped working when Android 5.x was pushed out to the phone. I talked to Kenwood about it and they said that they were not aware (but they are now they are aware of the fact that Samsung did something), like made their own new commands to send the information over blue tooth that were not part of the stock android os and that is why compatibility was lost.
I just want my text and controls back.
Snowleopard1900 said:
I am using a Kenwood Excelon KDC-X998. When the Note 3 came out with Android 4.x and connected to the head unit over bluetooth the album, song title, artist,etc call came over from the mp3 or flac files on the phone and I could use the kenwood back and forward buttons to move through the music on the phone. It stopped working when Android 5.x was pushed out to the phone. I talked to Kenwood about it and they said that they were not aware (but they are now they are aware of the fact that Samsung did something), like made their own new commands to send the information over blue tooth that were not part of the stock android os and that is why compatibility was lost.
I just want my text and controls back.
Click to expand...
Click to collapse
Yeah all that works for me. Kenwood DDX419
Sent from my SM-N930T using Tapatalk
On my 2013 Kia optima w/ navi I do not get media audio so only BT that works is the phone. It will show the first song sometimes on pandora but never will update after that. All audio always comes from phone. I can change songs from the stereo but that's it. Totally useless. Works fine in my other cars and my BT radio in my garage so it's a problem w/ my Kia but WTF?? My note 3 and a note 5 work just fine. Very disappointing.
Dave
I have a Pioneer AVH-P2400BT head unit, which worked fine with my Nexus 6p, GS5, Sony Z3....but only receives audio from my Note 7, no Music Info or Control over next/previous song.
It kind of sucks, but I'm loving the phone...
Sent from my SM-N930T using Tapatalk
Note 3, edge and this N7 have all played nicely with the car, admittedly it's pretty basic OEM BT integration. Vehicle can control the phone no worries, though.
The only time I have this problem is when my smartwatch tries to take over the controls.

Earphone issues / Acting weird

I got my Redmi Note 5 (SD636 ) 4 days ago and noticed something strange right away. When media is playing through the speaker, let's say from Spotify or YouTube, and I connect the earphones in the jack while it's playing, the phone takes some seconds to stop the speaker and play on the earphones.
Also when I play PUBG and enable my mic in-game, the sound starts playing from the speaker. Like it ignores the earphones completely. To fix that have to remove the headphones, minimize the app, open it again and then connect it once more.
I'm not sure if it's a bug or just compatibility issues, but the earphones are fine. They are the from Samsung and I got them with my Galaxy S7. I currently don't have another pair to test.
Has anyone else delt with that? Any tips?

Question Audio not routing to Bluetooth earbuds

Anyone having issues with audio not routing to Bluetooth earbuds? Only fix for me so far is to reboot the phone. But the issues comes back later or the next day.
It's strange too, I'll have issue with the galaxy buds pro not working for audio or phone calls but I switch to the Sony XM4 and it works for audio but not for calls. Reboot and both works again. I've tried unpairing and resetting Bluetooth and also the earbuds but nothing works except reboot of phone.
Network reset and try clearing the system cache.
Try swiping down once then hit media output and selecting the Bluetooth device there
not sure if these will help as well but these were the solutions i have done when i had bt issues. these are not in order by the way, but alternative solutions
1) clear the bt cache. unpair then pair again
2) i installed bluetooth audio widget
3) i once bought a jam loud buds from jb hi fi. it would drop out or it wouldn't connect at all to my fold. turns out it was still paired to my old samsung note 9. had to delete that pairing and it finally worked with the fold. didn't know some devices only paired with a phone once
4) bt version. i had an old bt remote used by my daughter. it paired with the fold but did not work. did some reading and the bt version of the remote could be the cause
5) above posts from blackhawk and sonin66
Robson said:
not sure if these will help as well but these were the solutions i have done when i had bt issues. these are not in order by the way, but alternative solutions
1) clear the bt cache. unpair then pair again
2) i installed bluetooth audio widget
3) i once bought a jam loud buds from jb hi fi. it would drop out or it wouldn't connect at all to my fold. turns out it was still paired to my old samsung note 9. had to delete that pairing and it finally worked with the fold. didn't know some devices only paired with a phone once
4) bt version. i had an old bt remote used by my daughter. it paired with the fold but did not work. did some reading and the bt version of the remote could be the cause
5) above posts from blackhawk and sonin66
Click to expand...
Click to collapse
Buds+ software and firmware* have given me a lot of trouble. A real pain. I'm running two N10+ N975U/N975U1's one on Pie the latter on 10.
These are the apps I load but they may not work on 11 or higher, don't know... In any case uninstalling then reinstalling may fix your issue if the network reset fails too. Firewall block "Apps (UID)10343" and Wearables Installation Manager. Keep them blocked or they will update... and you'll be repeating the process.
For all these apps they must have all their permissions enabled to open!!!
*if you have a pair of Buds+ do not upgrade their firmware! It trashed the sound in my one pair. Now they need reflashed...
Sonin66 said:
Try swiping down once then hit media output and selecting the Bluetooth device there
Click to expand...
Click to collapse
done this, and the correct device was selected but no audio. Sometimes music audio works fine but not calls
Idk if this happens for you guys but I went to a sony showroom today and when I paired my mobiles with some soundbar units like sony HT-S40R, HT-G700 and HT-S500F and some other models soundbar all of them got this weird issue, we can hear the music but every 2 or 3 sec it feels like it stops and then resume ( on the music player app it's working normally) I though maybe because of my spotify app I tried Youtube, youtube music amd amp all of them gives the same weird results ... This was before rooting my phone ... Ofc after rooting it it's stil the same issue (Android 12 and 13) hopefully this happened with those specefics models and not with my earphones or headphones bluetooth
Also note my S21 ultra works perfectly with the models said above

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