Just got the Note 8 a few weeks ago when I saw it on sale and loving it but having some issues with the most recent round of updates to some Google apps. Looked through the threads but did not see anything regarding this so apologies if it has been covered.
This started with the update to Google Search (Google Now) a week or so ago. Once it updated I couldn't use google search or open google now, it would always force close. I unistalled the update and it worked again. Later it reinstalled and now the updated version is working.
Then came the update to Google Chrome. Same thing, Chrome begins to open but before it fully loads it force closes. Unfortunately reverting and then getting the updates again hasn't helped on this one.
Finally, I got the Google Keyboard update last night and this one was even worse. I had Google Keyboard set as my default and not only would it not open up and kept giving me force close errors it also seemed to really hurt system performance. It took two or three touches to get anything to respond. I went in and disabled the Google keyboard and system performance returned to normal.
Has anyone else seen these types of issues? Is there something I need to do to resolve them? I can live without the keyboard but really missing Chrome.
(Note 8 is completely stock, no root)
OK,
As for Google updates...
Keyboard should not update, as it is not part of the OEM package.
You may have to do a factory reset and let the tablet auto update before reinstalling. Some updates may not start right away, may take a few hours to show.
Once they start you should be good with the google stuff.
Yes I have also got problem described at OP. Have to Uninstall updates applied on Chrome, Google translate etc.
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gooberdude said:
OK,
As for Google updates...
Keyboard should not update, as it is not part of the OEM package.
You may have to do a factory reset and let the tablet auto update before reinstalling. Some updates may not start right away, may take a few hours to show.
Once they start you should be good with the google stuff.
Click to expand...
Click to collapse
I know that the Google Keyboard isn't part of the OEM package, I've installed it and of course it was going to update since they just pushed a new update to Google Play. it was working just fine until the most recent update just like Search and Chrome were. It just seems that there seems to be some incompatibility with something in the Note 8 and several of the recent updates. Similar comments from Note 8 users can be seen on the Play store comments about these updates.
After continuing to play with it I think I have Chrome working again, at least for now, after unistalling updates, reinstalling updates, clearing data on the app, etc. Considering other comments of similar problems on play store just thought I would check here with people and see if anyone here had any previous experience with Note 8 having issues like this since I am new to the particular device.
kmaxima said:
I know that the Google Keyboard isn't part of the OEM package, I've installed it and of course it was going to update since they just pushed a new update to Google Play. it was working just fine until the most recent update just like Search and Chrome were. It just seems that there seems to be some incompatibility with something in the Note 8 and several of the recent updates. Similar comments from Note 8 users can be seen on the Play store comments about these updates.
After continuing to play with it I think I have Chrome working again, at least for now, after unistalling updates, reinstalling updates, clearing data on the app, etc. Considering other comments of similar problems on play store just thought I would check here with people and see if anyone here had any previous experience with Note 8 having issues like this since I am new to the particular device.
Click to expand...
Click to collapse
Well, I have always had issues with Chrome and the most of all Music Player, and never bothered with googles keyboard.
All other updates worked fine for me. I am using the latest search with enhanced voice, maps, earth.
I have used Dolphin browser and found it worth while, but replaced it with the latest Firefox. It may be a bit cumbersome, but it does make good shortcuts to book marks and is the best at emulating a Desktop browser, plus there are plugins galore if you go that route.
Related
Hi all, I've got a stock Epic 4G Touch and I've got a strange issue updating Google Maps.
Recently I noticed that the number of apps listed in the "My Apps" section of the play store dropped by a few without my uninstalling any. I no longer see Google Maps in the list, for example.
I'm now trying to update Google Maps from 6.4.0 to 6.5.0, but the update didn't happen automatically, as it should have, it doesn't show as an available update in the Play store, and when I navigate to it in the Play store and try to update manually, I get an error: "Your order is processing, your item will be available in a few minutes." After pressing OK nothing happens.
Thoughts?
Thanks!
I believe it's the Google Play store issue. It happened to lots of people and even I experienced the same thing a couple of days ago but now everything is fine except the 'connection time out' thing to see the all apps instead of installed from my phone.
Uninstall maps I used titanium back up for that. Then I went to the play store on the browser and installed the latest version of maps.
Yea, the play store is acting funny. It will work itself out. Earlier today is showed that I had no apps installed. I went back in a few minutes ago and he were all there. Give it time
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kobridge said:
I believe it's the Google Play store issue. It happened to lots of people and even I experienced the same thing a couple of days ago but now everything is fine except the 'connection time out' thing to see the all apps instead of installed from my phone.
Click to expand...
Click to collapse
Google doesn't have the capability to handle the market or Android users! I hope someone else take over this role!
Run the install from Play on your desktop. Finally worked for me after 2 days of trying on my phone.
this "new" market is one of the most horrible pieces of software to hit the Android community..Google needs to do something to fix it; why they didn't just leave the older market intact is beyond me..this is a horrible DOWNGRADE..
Been searching a solution with no luck. When I try to update, or download new apps, I get an error for the google play store saying "APP NAME" could not be downloaded due to an error. (963). I have tried removing my google account and clearing cache in TWRP then readding my google account, but it still doesn't work. Any help would be appreciated.
I'm in the same boat with no real solution yet,... I'm working on it though. Tried clearing cache and reinstalling rom to no avail.
If you say you reflashed and it still didn't work try a full format. The problem could also lie in your account. Try your account in another phone (if available) or try creating a new account. Also it's strange that no mention of this error (963) can be found anywhere
I just started getting this error very annoying. Running stock, not rooted, htc one m8
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I'm having same issue I can't download or update from the play store. I'm on an htc one m8 rooted s off running latest bad boyz rom. I never had the problem before til after I updated the Rom.
I'm getting this error too.
Is there any fix for that ?
I've also been getting this silly error lately. Seems that the connection keeps dropping the whole time and it constantly re-downloads the app/update. Just to have it throw out the error after a while.
I've got the updates to download eventually, after uninstalling the Google Play updates form apps in settings. After that it removed the generic Google Play icon from desktop/app drawer and replaced it with vendor.android.etcetc. At which point I could download the update fine but as soon as it started to install the entire Google Play crashed. It did this 3 times though, afterwards it installed the update fine and for some reason even the "Google Play" icon is back at homescreen/app drawer.
Don't know if it's a feasible solution but it worked for me to do updates. Seems like only HTC One m8 specific problem for now? I ran the updates at the same time from 4 devices(Galaxy S6 Edge, Note 10.1 tablet and a local carrier made android phone(cheapy in other words)). It worked on all of them except the HTC One M8.
BerndM14 said:
I've also been getting this silly error lately. Seems that the connection keeps dropping the whole time and it constantly re-downloads the app/update. Just to have it throw out the error after a while.
I've got the updates to download eventually, after uninstalling the Google Play updates form apps in settings. After that it removed the generic Google Play icon from desktop/app drawer and replaced it with vendor.android.etcetc. At which point I could download the update fine but as soon as it started to install the entire Google Play crashed. It did this 3 times though, afterwards it installed the update fine and for some reason even the "Google Play" icon is back at homescreen/app drawer.
Don't know if it's a feasible solution but it worked for me to do updates. Seems like only HTC One m8 specific problem for now? I ran the updates at the same time from 4 devices(Galaxy S6 Edge, Note 10.1 tablet and a local carrier made android phone(cheapy in other words)). It worked on all of them except the HTC One M8.
Click to expand...
Click to collapse
You had the problem on 4 devices with the same Google account connected?? Have you tried switching to another Google account? Or have two added and changing the account?
I had this last night. I fixed it by uninstalling the updates to Play Store and clearing it's data/cache.
As an aside I had updated Play Store from APKMIRROR prior to this problem.
TwinAdk said:
You had the problem on 4 devices with the same Google account connected?? Have you tried switching to another Google account? Or have two added and changing the account?
Click to expand...
Click to collapse
No, I said it seems like it might only be a HTC One M8 specific problem. I ran the same update on 4 devices(For a game) and the only one that had the error was my HTC One M8, all of the other devices updated all their various updates without any problems at all.
4 Devices, 4 different Google accounts. Only the M8 had error when updating.
Though by the looks of the post by Chris it seems that uninstalling the Google Playstore updates worked for him as well. Don't know if it might be a problem that crept in with the latest updates to M8 devices for Play store, but even if that is the case then I don't know why there aren't more people complaining about the same issue.
Just started having this particular problem as well. Had a similar issue earlier on but with a different error code and if I restarted my phone, I could download apps again no problem. Now, the only way for me to fix the problem is by uninstalling the updates to the Play Store. Wonder what the issue is.
Just trouble shooting here but, what kind of apps has everyone been having this problem with? I've only tried to download games recently and continue to have this problem. Every now and then one works. Gonna try some other kind of apps now and report back.
I'm also having trouble with the same error code. :/ I uninstalled an app and tried to reinstall it and this error code came up. I'm pretty sure last night several apps updated just fine though, so it's very strange. I'm just trying to download a free game that I haven't really had any trouble with before. I'm also on a m8. Clearing the search history and turning off WiFi didn't work.
Sorry to sound like a noob, but a couple people mentioned uninstalling the latest Google play store update but I have no idea how to go about doing this. Any help with that would be appreciated.
Update: Got it working again. I uninstalled the latest play store updates, opened it back up, got a different error code (906). Cleared the cache, uninstalled, opened back up and then it worked. Don't really know why.
Hi,
I had the same problem, too with my HTC One M8 (on Android Revolution HD 41.0). Uninstalling the Play Store Updates eventually worked for me. Though, for some reason I had to uninstall them twice. The reason could have been that at the first time, I had stopped the Play Store App previous to uninstalling the updates (only at the second time, when I didn't stop the app beforehand, a seperate uninstalling screen popped up).
Cheers
Update: It seems that it only worked for a short time. I could only install one app(which definetly didn't work beforehand) after about 15 minutes I tried to install another app which didn't work; however, when I repeatedly uninstalled the Play Store updates I could install the second app as well. Maybe the Play Store silently installed some updates in the meantime!? :/
Does anyone know how to prevent the Play Store from installing updates of itself automatically until the whole issue is fixed?
I have the same problem from today ,witch I think come from that I updated Google Play Service.
My fix
The way I fixed it was by deleting the files already downloaded (they accumulate after failed download to big amounts of memory) in ''HTC One_M8\Internal storage\Android\obb'' (you might want to delete updates from your Play Store app as well just in case).
name of the folder you want to delete might be hard to find but easy way to find it is by searching for the name of the publisher of the app you are trying to delete which you can find in play store on the app's page
hope it helps, good luck
I've uninstallled Google play store updates and cleared the cache, it is now fixed
error 936
I thing I found the problem. Some app put information on SD card. I remove the app information on SD card (move dack to internal Memory). Then I download the update. The update OK,no problem.
Dan the wolf said:
I thing I found the problem. Some app put information on SD card. I remove the app information on SD card (move dack to internal Memory). Then I download the update. The update OK,no problem.
Click to expand...
Click to collapse
You are absolutely right!
I have experienced this weird issue after moving to SD a lot of apps. So to sort it out it is necessary to uninstall and then install the each app from the playstore or just move them back to the internal storage before updating.
Updated to Marshmallow, Tuesday with no problems. On Wednesday updated a bunch of apps including the Google app. decided to try the Google now launcher, so I uninstalled Nova launcher. downloaded Google now launcher. Now my Google app is gone from my phone. when I go to the play store I get the message that this version is not compatible with my phone!!! Any ideas or help???
+1 My Verizon G4 Marshmallow update was extremely problematic. A bunch of apps, mostly Google, but others disappeared from my phone leaving the orphan icons in the App drawer and Google Now (and On Tap) doesn't work. Try installing the Google Now Launcher to to see what happens, GNL says I need a newer version of the Google Search App and the Play Store says it's incompatible with my device. Can anyone shed some light on this issue?
Similar issue here also, my apps disappeared from the play store, Google was one in particular. However, since then, about 30 minutes ago I was flooded with app updates, Google being one of them.
I have this problem with my Android Wear sometimes. On a fresh G4 firmware, Android wear barks it needs Play Services or something updated, but the app says Up to Date, eventually it starts updating and starts working. Perhaps it is doing stuff in the background, similar to how Play Store gets updated behind the scenes. Once a few Google Apps get updated, the rest filter through like normal.
I am hesitant to take the MM upgrade because of lack of root. I am not currently rooted, but the thought of never having the option again makes me think twice.
Its started working after a battery pull..
Hi there,
I left my phone on (i927, CM11, 4.4.4) when I was away and when I returned, I noticed that there are multiple error messages. They appear all the time, even after a reboot.
These are the errors I am getting:
Unfortunately, Google Play services has stopped.
Unfortunately, the process com.google.process.gapps has stopped.
Unfortunately, Google Services Framework has stopped.
Also, when I try to log into Google Play , it says Authentication Required and won't let me retry to login.
Any advice would be much appreciated.
Many thanks in advance!
azwindsor said:
Hi there,
I left my phone on (i927, CM11, 4.4.4) when I was away and when I returned, I noticed that there are multiple error messages. They appear all the time, even after a reboot.
These are the errors I am getting:
Unfortunately, Google Play services has stopped.
Unfortunately, Google Services Framework has stopped.
Also, when I try to log into Google Play , it says Authentication Required and won't let me retry to login.
Any advice would be much appreciated.
Many thanks in advance!
Click to expand...
Click to collapse
Go into settings apps and find and open Google play settings.
Try to uninstall updates of it then reboot and open Google play again.
#
Sent from my LG-H815 using XDA Labs
steadfasterX said:
Go into settings apps and find and open Google play settings.
Try to uninstall updates of it then reboot and open Google play again.
#
Sent from my LG-H815 using XDA Labs
Click to expand...
Click to collapse
Many thanks for the quick response! It seems that less errors are popping up, but they still do. Google Play still doesn't work.
azwindsor said:
Many thanks for the quick response! It seems that less errors are popping up, but they still do. Google Play still doesn't work.
Click to expand...
Click to collapse
Which gapps do you have inatalled?
Sent from my LG-H815 using XDA Labs
I also had this problem since the beginning of February IIRC. I figured out what happened with logcat: libgmscore.so crashes the gapps process due to an illegal instruction. Asus TF101 users also report this issue. That tablet uses a Tegra 2 SOC, like our phone, and it doesn't support neon instructions, which the latest versions of the Play Services apparently use without bothering to check for proper support in the CPU. So, at least for now, the solution is to downgrade and prevent updates to play services. See this thread for details: https://forum.xda-developers.com/ee...to-fix-crashing-google-play-services-t3557521
It's been working fine for me since I did that, but I'm kinda appalled that Google is so reckless.
Edit: the right variant for our phones, if you're still on a 4.0 ROM, is 034. You don't need a system app remover, just uninstall updates for Google Play Services.
Wr4i7h said:
I also had this problem since the beginning of February IIRC. I figured out what happened with logcat: libgmscore.so crashes the gapps process due to an illegal instruction. Asus TF101 users also report this issue. That tablet uses a Tegra 2 SOC, like our phone, and it doesn't support neon instructions, which the latest versions of the Play Services apparently use without bothering to check for proper support in the CPU. So, at least for now, the solution is to downgrade and prevent updates to play services. See this thread for details: https://forum.xda-developers.com/ee...to-fix-crashing-google-play-services-t3557521
It's been working fine for me since I did that, but I'm kinda appalled that Google is so reckless.
Edit: the right variant for our phones, if you're still on a 4.0 ROM, is 034. You don't need a system app remover, just uninstall updates for Google Play Services.
Click to expand...
Click to collapse
This sounds very promising, many thanks for sharing your experience and the fix! I will try it and post the results here.
I will also try to find out what gapps I have installed just in case.
Have this problem too
Wr4i7h said:
I also had this problem since the beginning of February IIRC. I figured out what happened with logcat: libgmscore.so crashes the gapps process due to an illegal instruction. Asus TF101 users also report this issue. That tablet uses a Tegra 2 SOC, like our phone, and it doesn't support neon instructions, which the latest versions of the Play Services apparently use without bothering to check for proper support in the CPU. So, at least for now, the solution is to downgrade and prevent updates to play services. See this thread for details: https://forum.xda-developers.com/ee...to-fix-crashing-google-play-services-t3557521
It's been working fine for me since I did that, but I'm kinda appalled that Google is so reckless.
Edit: the right variant for our phones, if you're still on a 4.0 ROM, is 034. You don't need a system app remover, just uninstall updates for Google Play Services.
Click to expand...
Click to collapse
I had this problem too. I was running a custom ROM - Omni ROM 4.4. I also observed that everything was fine if I didn't update Play Services. However, some apps (eg current Gmail app) require it.
I have since gone back to stock ROM (ICS 4.0.4). The problem now is syncing issues. Not every Google service can sync. EG- Contacts, Keep, Calendar. _ they can't sync. WhatsApp and SwiftKey also cannot connect to my google account. That's where I'm at now. But at least, the phone is usable. It's the syncing problem that I was searching for a solution for and I saw this thread.
TheoFitchner said:
I had this problem too. I was running a custom ROM - Omni ROM 4.4. I also observed that everything was fine if I didn't update Play Services. However, some apps (eg current Gmail app) require it.
I have since gone back to stock ROM (ICS 4.0.4). The problem now is syncing issues. Not every Google service can sync. EG- Contacts, Keep, Calendar. _ they can't sync. WhatsApp and SwiftKey also cannot connect to my google account. That's where I'm at now. But at least, the phone is usable. It's the syncing problem that I was searching for a solution for and I saw this thread.
Click to expand...
Click to collapse
Late reply, but if you use Google Play services 10.0.84, as in the post I linked, sync will work again.
Update: According to this post, the issue will be fixed properly by Google soon. So get ready to delete those directories to allow Play services to update themselves.
use beta gps from here:
http://www.apkmirror.com/apk/google-inc/google-play-services/google-play-services-10-5-48-release/
Hi all, many thanks for all of your responses. I didn't get to try Wr4i7h's suggested fix, but updating Google Play to the latest version today has solved the problem!
My phone is becoming a huge pain in my ass. It starts when google cannot be opened, same with the google assistant. I cannot use the app at all, and force closing, restarting, and clearing cache does absolutely nothing. That isn't that huge, I just have no assistant and have to use chrome. The problem comes when the google play store won't open, the photos app, or youtube. This all started happening since I updated to the Oreo beta for the Moto Z Play via the soak tests, and even after going to the second and third versions, it has not been fixed. The only way to fix it is to factory reset, and this takes a long time to set back up since I have a lot of apps and have to download many more apps via apks such as slide for reddit. This factory reset doesn't even fix it permanently, it comes back within a week. There is no common event that triggers it at all either.
Does anyone know how to alleviate this problem? I saw some potential solutions of deleting your google account from the phone and adding it back, but it doesn't help. I also cannot go back to stock nougat since it isn't too easy to leave the soak test, and I have 0 bugs on the soak test otherwise.
My guess is that there is some google play services problem.. try manually updating/uninstalling updates and if necessary do a restart
First, thx for reporting this issue.
Are you part of official SOAK or you have done you shouldn't, flashed leaked SOAK?
Anyway, I just read that one SOAK tester has the same problem. For now, I don't but I'm having some others.
From rock stable Nougat, we are now on problematic Oreo. Hopefully Google and Moto will sorted out eventually.
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