[Q] Camera crashes - Xperia Z1 Compact Q&A, Help & Troubleshooting

Heya!
Anyone having some camera issues since the 4.4 Update?
Mine crashes and/or freezes randomly when taking photos with the software and hardware buttons. Sometimes the whole phone freezes and won't respond on any touch input. Sometimes lock and unlock it again helps but most times I have to wait a few seconds or use the "OFF"-Buttons.
Any fix for this?

EpicLPer said:
Heya!
Anyone having some camera issues since the 4.4 Update?
Mine crashes and/or freezes randomly when taking photos with the software and hardware buttons. Sometimes the whole phone freezes and won't respond on any touch input. Sometimes lock and unlock it again helps but most times I have to wait a few seconds or use the "OFF"-Buttons.
Any fix for this?
Click to expand...
Click to collapse
Do a factory reset. I had the exact same issue when I upgraded and I had to do this a few times to get everything working.
Sent from my D5503 using Tapatalk

hol17 said:
Do a factory reset. I had the exact same issue when I upgraded and I had to do this a few times to get everything working.
Sent from my D5503 using Tapatalk
Click to expand...
Click to collapse
Gosh, that sucks :/ Is it at least good to make a backup with the Sony app and then restore it or will this end up with the same error again?

EpicLPer said:
Gosh, that sucks :/ Is it at least good to make a backup with the Sony app and then restore it or will this end up with the same error again?
Click to expand...
Click to collapse
You can try but I usually recommend just starting fresh since it could cause some errors.
Sent from my D5503 using Tapatalk

i
EpicLPer said:
Gosh, that sucks :/ Is it at least good to make a backup with the Sony app and then restore it or will this end up with the same error again?
Click to expand...
Click to collapse
if u want better chance not to see these kindda issue u must repair ur firmware by PCC.
factory reset means wiping firmware
but repair by PCC means install fresh firmware
:good:

I've got the same issue. It's actually worst when using SnapChat. It just freezes sometimes. I did a factory reset from the phone and this solved the issues for a day, but now it's back. I'm gonna do a full reset from the computer now and see if this solves it.

I have the same problem with the camera!! Anyone fixed this problem without factory reset?
Sent from my D5503 using xda app-developers app

After running a full reset from PC this issue seems to have been solved.

Cfager said:
After running a full reset from PC this issue seems to have been solved.
Click to expand...
Click to collapse
And it's back. Camera often freezes the whole phone. When I listen to music, and starts snapchat and change from back to front camera, the whole phone freeze and the music stops for almost ten seconds.

Same here, 14.3.A.0.681. Did anyone found a fix?
The camera app opens and works, but at the moment to focus it just stuck on focusing and the photo is never taken.

I experience the same issue. Often, I have to wait for the camera to open, and SnapChat is unusable now. Don't really feel like resetting if people here are reporting that it doesn't fix the issues.

Same issue here. But on 785 (4.4, latest update, german TFT, unlocked BL and root). Camera hangs on every occassion, doesn't make a difference which capture method I use. Tried emptying cache and data for the camera app but that didn't solve anything. I don't want to reinstall my phone because it's a pain in the ass. Problem does not occur with the front camera.

I did find a fix!!!:
Just clear data&cache of the camera app and snapchat (just need to log in again). Now everything works smooth and quick again.
@madlive: weird, for me clearing data&cache fixed all my problems. Maybe try it again?

koningjim said:
I did find a fix!!!:
Just clear data&cache of the camera app and snapchat (just need to log in again). Now everything works smooth and quick again.
@madlive: weird, for me clearing data&cache fixed all my problems. Maybe try it again?
Click to expand...
Click to collapse
Having just sold my Z1 (after having .757 installed) and now using a 'spare' Z1 Compact until my Z2 arrives, I wasn't that surprised to notice that the Z1 Compact has exactly the same problems as the Z1.
Wiping, resetting, clearing the cache - all pointless in the long run. Any fix is coincidental. It's a bug that hasn't been completely fixed with .757. The mere fact I've had the same problems on both handsets shows it's the firmware.
If you unlock the phone and start up the camera via the icon, chances are it will work fine.
If you activate the camera from standby, it may fail (the freezing problem, or 'camera not available' error).
What .757 seems to have fixed is the issue where the phone starts to get red hot and then you get the warning that it's too hot to use the camera. I've been taking a lot of photos this last weekend and never had that happen, so at least Sony fixed one thing. I suspect that was down to a series of problems with the media server and creating thumbnails etc, all of which were fixed.
When you have the freezing problem, was the phone locked? In other words; was it locked, but you started the camera via the camera key or dragging up the camera icon? When you tapped power to turn off/on, did you then have to unlock again? If you subsequently unlock - does the camera work fine now?
My hunch is that this is where the problem lies. I've got pattern unlock and now have it set to not lock for 30 minutes. So if I'm taking photos, I unlock the phone and - touch wood - I have no camera issues for that time.
If the phone has locked itself later on, and I don't unlock first, I expect the camera to fail. Yet it doesn't always - but once is still too much. I missed a potentially awesome photo of my two year old son because of this - and it's bloody frustrating. Especially as there's no idea on when we might get another update.
Another problem I noticed on the first KitKat release was the on-screen keyboard appearing over the camera one time. I'd been using the keyboard in another app before firing up the camera using the button, so the camera fault must be down to how it sets itself up when launched - and what you were doing just before (unlock screen, another app) influences the likelihood of it crashing.
In any case, it's a pain.
But on the plus side, the quality of the photos I got over the weekend - mostly in manual landscape mode - are stunning. The phone is capturing a level of detail that is exceptional now. And auto mode is now generally pretty good too, suggesting it doesn't just bump up the ISO all the time.

Same bug here!
EpicLPer said:
Heya!
Anyone having some camera issues since the 4.4 Update?
Mine crashes and/or freezes randomly when taking photos with the software and hardware buttons. Sometimes the whole phone freezes and won't respond on any touch input. Sometimes lock and unlock it again helps but most times I have to wait a few seconds or use the "OFF"-Buttons.
Any fix for this?
Click to expand...
Click to collapse
I'm having the same problem here. Does Sony is aware of this bug?
Does anyone know of a link where we can complain about it to the manufacturer?

I thought that something was wrong/broken with my phone, but then, after seeing your posts, it isn't... So no factory reset... Just wait for an update? even 3rd party apps seem to crash, expecially the google camera... Wth

I'm getting the same problem since the stock 4.4.2 update, battery life doesn't seem as good anymore either, but i'm always near a charger so the new Camera bugs are the most annoying.
You can't exactly "catch a moment" by whipping your camera out anymore, most of the time I'm waiting about 5-10 secs for the picture to appear ready to take a pic, especially noticeable on Snapchat or when switching from front-face to rear.
I woudn't mind but being on Stock Firmware I'm always waiting longer for Android updates, supposedly because of the extra rigorous testing etc!

bump !
it appears accessing camera from different locations (lockscreen shortcuts ...) confuses the mecanism, this added to some flashlight app and you're good to have the reboot-proof camera FC problem... pffff

Possible Fix!
*** possible fix! ***
I read this on another forum and for about 5 days now my camera has been behaving completely normal across all apps!
Little warning - for me this logged me out of some apps, and caused me to have to put some widgets back on - it almost behaved like clearing the cache when you're rooted, no data lost just a some apps liked twitter etc were acting like they were installed for the first time...
The method is to boot into safe mode once, then just power the phone off and boot as normal:
Hold down your power button
In the menu hold down the "Power Off" option and say OK to safe mode
Once you're in safe mode, turn the phone off
Turn the phone on again, it will boot as normal
Camera just now behave as normal!
Not only has it worked for me so far, but my whole phone seems a bit faster.
Good luck!

Yes have faced that issue with camera, just like my friend warned me :/ freezing, when clicking
Factory reset didn't do much good
Sent from my Z1 compact

Related

Camera startup lag? (KK)

Hey everyone, I recently updated to KitKat on my phone, and I have noticed a strange issue.
When loading up the camera, whether in the default camera app or on a program such as snapchat, the following thing happens:
The menu buttons and the camera shutter button all appear as normal...
BUT the screen (the camera viewfinder) remains black, and everything freezes for a few seconds. Then the screen shows up the cameras image and everything starts to work as it should.
So it seems like the apps are asking for the camera, but the camera is taking a few seconds to actually boot up. Which is weird, right?
I'm not on a stock ROM, im on the RomAur 3.0 one, but as far as I can tell it is using the standard camera app, and noone else has had this problem. I cam from the previous version of RomAur and the camera in that didnt have any issues either.
Just wondering if this is some glitch or something is interfering? Any suggestions?
Thanks
Try to clean (wipe) all cache.
Send from my Z1C using tapatalk
Had the same issue...
I did a reboot and the problem didn't happen again....
strangely enough this worked, even though clearing the cache and reboots were all things I did since I installed the ROM anyway...
I must have done something in the interim. Silly of me. Seems to be working now anyway so thanks guys
Hello guys,
I have the same problem, I did a factory reset which solved it.
But after some days it appears again, sometime it's working sometime not, it seems to be random...
raphoun said:
Hello guys,
I have the same problem, I did a factory reset which solved it.
But after some days it appears again, sometime it's working sometime not, it seems to be random...
Click to expand...
Click to collapse
Can confirm this.
Sometimes the camera app is working fine and sometimes it takes several seconds to start and it is laggy... :-/
If it lags, but starts okay, rebooting does fix it. No idea what causes it, but it's only done it twice so far.
The far bigger problem is trying to start the camera when it was locked, when there's every chance the camera will freeze and not take or save your picture.
Unlock first then start the camera and all should be fine.
nirurin said:
Hey everyone, I recently updated to KitKat on my phone, and I have noticed a strange issue.
When loading up the camera, whether in the default camera app or on a program such as snapchat, the following thing happens:
The menu buttons and the camera shutter button all appear as normal...
BUT the screen (the camera viewfinder) remains black, and everything freezes for a few seconds. Then the screen shows up the cameras image and everything starts to work as it should.
So it seems like the apps are asking for the camera, but the camera is taking a few seconds to actually boot up. Which is weird, right?
I'm not on a stock ROM, im on the RomAur 3.0 one, but as far as I can tell it is using the standard camera app, and noone else has had this problem. I cam from the previous version of RomAur and the camera in that didnt have any issues either.
Just wondering if this is some glitch or something is interfering? Any suggestions?
Thanks
Click to expand...
Click to collapse
Mine did this as well as other issues. A factory reset did not help but the thing that cured is was a "Repair" from Sony PC Companion. This will perform a factory reset and reflash the OS. Worked for me.
Resets, wipes or repairs won't fix it forever. In fact, I think it's something else that causes problems with the camera app and not the app itself. It's how you start the camera and what was going on at the time that matters.
jonmorris said:
Resets, wipes or repairs won't fix it forever. In fact, I think it's something else that causes problems with the camera app and not the app itself. It's how you start the camera and what was going on at the time that matters.
Click to expand...
Click to collapse
This turns out to be right. After a day or so of no issues with the camera, I tried loading up instagram today and the camera took a long time to load up.
I also notice that even when the camera is loaded, if you try switching to the front-facing camera - that takes a long time to load up too. And same again if you try and switch back to the rear camera.
If this is standard on all kitkat roms for the Z1c then there is some major glitch in there somewhere.
So far it happens on standard app, instagram, and snapchat for sure.
nirurin said:
This turns out to be right. After a day or so of no issues with the camera, I tried loading up instagram today and the camera took a long time to load up.
I also notice that even when the camera is loaded, if you try switching to the front-facing camera - that takes a long time to load up too. And same again if you try and switch back to the rear camera.
If this is standard on all kitkat roms for the Z1c then there is some major glitch in there somewhere.
So far it happens on standard app, instagram, and snapchat for sure.
Click to expand...
Click to collapse
Resurrecting my own thread, as I never actually noticed a fix for this to come up anywhere? I know im not the only one experiencing this, is everyone just living with it?
Its not a huge bother as when it crops up I can do a restart to fix it for another day, but if/when it crops up when im trying to do something quickly its pretty annoying.
I noticed this. Turn off location and it fires right up. That GPS lock can take a few seconds... especially if you're indoors!
charlatan01 said:
I noticed this. Turn off location and it fires right up. That GPS lock can take a few seconds... especially if you're indoors!
Click to expand...
Click to collapse
I always have location turned off, at least the location toggle is turned off. Unless the camera is still attempting to use gps even when the service is deactivated? But then thats still a fault
nirurin said:
I always have location turned off, at least the location toggle is turned off. Unless the camera is still attempting to use gps even when the service is deactivated? But then thats still a fault
Click to expand...
Click to collapse
Hmm, that's how I disable it... and I haven't noticed the lag. I should say, I am currently running a CM based ROM - PA.
charlatan01 said:
Hmm, that's how I disable it... and I haven't noticed the lag. I should say, I am currently running a CM based ROM - PA.
Click to expand...
Click to collapse
Oh well then its unlikely to be the same problem, as CM (as far as I know) doesnt use the same camera/framework/etc as the stock sony.
I have the same lag on my Z1C (CM Nightly), but it only occurs the first time I start the camera after a reboot. I just start the camera once I have rebooted the phone (you can kill it via task manager again and it still works!) and do not have any lags afterwards that could prevent a quick shot. It's not perfect, but it works.
Same here with cm 11.
Nash123 said:
Same here with cm 11.
Click to expand...
Click to collapse
Then its a completely different problem, cos on the stock android after a reboot the camera is fast straight away, and its only after an indeterminate amount of time (hours/days) of running that the camera will then become slow to load. And then a restart fixes the problem.
Clearly CM uses a different camera, or some other different piece of coding, that isnt the same in the stock sony build.
I installed port camera from z2 and i dont have lags. On stock camera i had couple of lags and crashes but for now with new camera is good
Wysłane z mojego D5503 przy użyciu Tapatalka
mosespl said:
I installed port camera from z2 and i dont have lags. On stock camera i had couple of lags and crashes but for now with new camera is good
Wysłane z mojego D5503 przy użyciu Tapatalka
Click to expand...
Click to collapse
Does the ported Z2 camera overwrite the Z1 camera? As in, will apps like snapchat etc use the Z2 camera code instead of the Z1 code?
Because the problem isnt just with the default camera app, its with every app that uses the camera. Snapchat, instagram, facebook, whenever you load up the camera on any of them, theres a 5 second delay while the camera screen stays black, until the camera then switches on and starts working.
BUT not all the time, after a fresh reboot they all work instantly like they should. Its only after a few hours or whatever that the camera starts misbehaving. Something is causing interference.

[Q] LG G3 Front Camera crash

I love my LG G3 but the front camera has been giving me trouble.
For the first week its great (except my wife keeps borrowing it for selfies haha). Then suddenly the front camera stops working. Trying to activate front camera in any app (I tried LG Camera, Google Camera, Hangouts with Vid call) results in that app locking up for about 10 seconds then crashing back home screen on a pretty usable phone. Do it once more and the whole phone becomes unusable - even long hold power off won;t work, requiring battery extraction to recover it.
I have tried removing data and cache from the camera app and that didn't help.
Tried a software data reset (via the menus), that didn't help.
Just for kicks I enabled ART in developer menu to see if that possibly helped, it didn't (side note: ART seems snappy)
So I am at a loss now, next step after this is hard reset, but I am not optimistic that will achieve anything the soft reset didn't.
Anyone else encountered similar issues?
Nick
nick1973nz said:
I love my LG G3 but the front camera has been giving me trouble.
So I am at a loss now, next step after this is hard reset, but I am not optimistic that will achieve anything the soft reset didn't.
Click to expand...
Click to collapse
It didn't. Result seems the same as the menu based reset. Not unexpectedly.
Hi there,
Just got my Lg G3 and all works great but after a while (few hours) the same problem accured...the camera crashed when i switched from rear to front and after that even rear wouldn't work.
I did factory reset...still same problem. Then i focused on my case...i realized that this problem appeared when i installed quick circle cover (it has no wireless charging on the back cover) soo i removed it and installed original. Camera works like a charm now!
Sent from my LG-D855 using XDA Free mobile app
Lg G3 Quick Circle case
I have the same problem with Quick Circle case, my front camera dont work after i put case on phone.
Can u please tell me what have u removed and installed, cant resolve this problem.
Thanks
nick1973nz said:
I love my LG G3 but the front camera has been giving me trouble.
For the first week its great (except my wife keeps borrowing it for selfies haha). Then suddenly the front camera stops working. Trying to activate front camera in any app (I tried LG Camera, Google Camera, Hangouts with Vid call) results in that app locking up for about 10 seconds then crashing back home screen on a pretty usable phone. Do it once more and the whole phone becomes unusable - even long hold power off won;t work, requiring battery extraction to recover it.
I have tried removing data and cache from the camera app and that didn't help.
Tried a software data reset (via the menus), that didn't help.
Just for kicks I enabled ART in developer menu to see if that possibly helped, it didn't (side note: ART seems snappy)
So I am at a loss now, next step after this is hard reset, but I am not optimistic that will achieve anything the soft reset didn't.
Anyone else encountered similar issues?
Nick
Click to expand...
Click to collapse
Hi There,
Did you manage to resolve this issue with the front camera? I am having the same problem.
Thanks
Guys, do a hard reset..not a soft reset.
Anyways, its seems that there is a problem with the hardware itself since you mentioned that you've tried several camera apps and still force closing. Try bringing it to a service center..you might be able to get a replacement.
Sent from my LG-D855 using XDA Free mobile app

Can't connect to camera

Hey guys!
So just as the subject reads, the phone from time to time can't connect to my camera and I just get a black screen. Switching between the front and back when this happens triggers the error message and tells me to send a diagnostic report to Google. One of the things I tried was to force close the camera process and still nothing. Only fix is to reboot the phone, but eventually in a day or two the camera will crash again.
Just to rule out any kind of corruption, I wiped the phone to factory settings via recovery and the phone still behaves like this. One of the apps I noticed does not play well with the phone is snapchat (current beta). The app is super laggy and wondering if this could cause the camera overall to eventually crash. Any ideas or thoughts are welcome!
Overall I'm kind if disappointed with the performance of the phone over several days. Upon reboot its quick and over a day or two the phone gets pretty sluggish, even locking up at times for a few seconds without being able to do anything. Sometimes exiting an app and going to the main screen takes a solid 5 to 10 seconds.
Yeah the camera app is very, very bugging. Really hoping there'll be an update that fixes the problems with that and 3rd party cameras.
Sent from my Nexus 5X using Tapatalk
I though I was the only one, the camera takes forever to open and bogs the whole system down, I just the l got the security updates and no camera bugs were addressed
Sent from my Nexus 5X using Tapatalk
Actually that's exactly the way my Nexus 4 behaved, which was the main reason I had to replace it now. Hope 5X won't do that, or I'd be pretty pissed off. I thought it was a hardware issue, but now according to what you write I suspect this might relate to some application installed.
I'll add myself to the list. Sometimes It doesn't even make picture, just get stuck and does nothing for a while, then for whatever reason it start shooting a sequence of pointless picture. Many times it take 2 pics in a row, like a not asked, not wanted crappy pointless multishot
Camera was completely fine for me until I got an OTA update 2 days ago and now its completely dog ****. Freezes for a while when I open the app, and crashes if I turn the phone to landscape.
I just rooted my phone and camera stopped working. Reset to default did nothing.
I'm on B29K. Do I need to downgrade?
twiifm said:
I just rooted my phone and camera stopped working. Reset to default did nothing.
I'm on B29K. Do I need to downgrade?
Click to expand...
Click to collapse
How exactly did you root? And if you flashed a modified boot.img, which one fid you flash? Also, what does "reset to default" mean? Does this mean that you flashed the factory image for MMB29K?
Sent from my Nexus 5X using Tapatalk

camera became super slow

Hello guys,
I'm writing here because I've been running some frustrating problems with the htc camera application on my M8.
I run stock firmware, stock rom. never did any kind of flashing-modding or whatsoever, although I am not completely sure since it is a second hand phone. When i got it, it came on kitkat. I then upgraded directly to marshmallow.
Here are my actual software information: Android 6.0 / Software number: 6.16.708.1 / Kernel Version: 3.4.0 [email protected] #1 SMP PREEMPT. Build number: 6.16.708.1 CL683910 release-keys.
I used the phone for one month without a problem. Then, for roughly two weeks my phone run minor random crashes with a very weird soft reset of certain application setting after the reboot. I.E: I had to log back again on all my app which required log in: spotify, wechat, even whastapp once, etc. Every time the home screen would show me the "how-to-use" tips as if it was the very first time I run the phone.
The camera became unusable: once opened, every button on screen was unusable. It didn't take photo, it didn't go to settings. nothing of nothing. It couldn't even show the bottom buttons for returning back to the home screen or managing the multi task. The whole interface seemed to be completely unresponsive.
Two days ago, I decided to factory reset through the recovery and reinstall everything.
Everything seemed fine.... but the camera.
It takes litteraly ages (7s more) to save photos. The interface is super laggy, I have to wait sensible seconds to go to settings or switch the camera mode. It is not as bad as it was before the reset, but it still unusable.
I have to mention that I have an sd card formatted as internal storage. However, since the problem persists, I formatted as portable and eventually I removed it completely. Despite this, the camera still does not work properly.
I tried to wipe the cache of the phone from the recovery. Nothing changed.
I also tried to run the phone in safe mode to see whether it was due to some application conflict. Problem still persists.
I am so frustrated, I really want my camera to work back again. I mean, I need it because I love taking picture with this phone ( I often go for photo shooting at night) and the htc camera application gives you a great Manual Mode which I cannot find in other 3d party applications.
Do you have any idea of what it might be?
Many thanks for having spent time reading this post.
I hope you can give some good feedback on this.
Cheers!
I have ran into the same problem. I even did a fresh install of viper rom. And still very slow.
This started happening less than a week ago.
Good afternoon,
The same problem occured to me last week.
This problem started after I restored apps from titanium backup.
I can point our how.
But.. After fresh wipe, all caches cleared. Camera seems to work fast again, no lag.
So check your phone space.. Free ram available.. And your use of titanium backup.
That helped me.
Let me know if this does something.
Regards,
WyCkson
I have the same problem it just started yesterday.
at the moment im using a another application to use the camera.
i want the stock camera working.
i have enough space and enough Ram.
why is it that the camera is so laggy.
NZR91 said:
I have the same problem it just started yesterday.
at the moment im using a another application to use the camera.
i want the stock camera working.v
i have enough space and enough Ram.
why is it that the camera is so laggy.
Click to expand...
Click to collapse
OK a fresh install of viper and camera works fine, after updating from the play store the camera is slow. I don't think this is a titanium backup issue, I think it's a new update for something on the device that's interfering with the camera
Fresh install again, removed Titanium Backup. Downloaded selected system Google apps and all HTC apps except for sense home. Camera worked fine. Restarted for the lock screen update and now the camera lags. Trying to figure out which app is doing it.
Hulkanator said:
Fresh install again, removed Titanium Backup. Downloaded selected system Google apps and all HTC apps except for sense home. Camera worked fine. Restarted for the lock screen update and now the camera lags. Trying to figure out which app is doing it.
Click to expand...
Click to collapse
After some 'auto updates', my camera started lagging huge ammount ~ 6 secs. plus other stuff. . .
Sounds like the same problem. Please post if you find out what's causing it.
same here
I just noticed crazy camera lag this morning (seemed to be working fine just yesterday). The Camera app was updated 6/23, so I assume its that. Can't find any other HTC apps that have recently updated; and no recent changes to the phone (Titanium restores or anything like that). Been on the same build of S.ROM for over a month, with no previous issues.
same here! ...
Hey guys I found your page during my research, since last night I cannot use my camera properly as you said huge lags occur and until that moment I cannot find a proper solution. But at least I found! The source of our problem is HTC SPEAK app. When I uninstall the app's updates camera became more stabyl and my phone's getting warm issues solved!
Good luck.
Found Solution(s)
For me, its HTC Speak app. If I uninstall updates for this App, Camera is back to normal.
But there is workaround even when recent update for this App is installed.
Turn On Camera App, go to Settings-Camera Options-Voice Capture. Turn it ON, download language pack when asked and than use Speak App for Camera or turn it off (as I did). Camera is working like it should either way
3alfa3 said:
Found Solution(s)
For me, its HTC Speak app. If I uninstall updates for this App, Camera is back to normal.
But there is workaround even when recent update for this App is installed.
Turn On Camera App, go to Settings-Camera Options-Voice Capture. Turn it ON, download language pack when asked and than use Speak App for Camera or turn it off (as I did). Camera is working like it should either way
Click to expand...
Click to collapse
Thanks, this solved my problem with the camera lag.
The same thing effects the 'Motion Launch Gestures' in Settings (Display & gestures). For some reason, it also uses language pack, same as camera app.
patriotturk said:
hey guys i found your page during my research, since last night i cannot use my camera properly as you said huge lags occur and until that moment i cannot find a proper solution. But at least i found! The source of our problem is htc speak app. When i uninstall the app's updates camera became more stabyl and my phone's getting warm issues solved!
Good luck.
Click to expand...
Click to collapse
worked for me! thks
I can`t seem to find the speak app?
3alfa3 said:
Turn On Camera App, go to Settings-Camera Options-Voice Capture. Turn it ON, download language pack when asked and than use Speak App for Camera or turn it off (as I did). Camera is working like it should either way
Click to expand...
Click to collapse
This worked for me, too! Thanks.
---------- Post added at 10:16 AM ---------- Previous post was at 10:13 AM ----------
ryanjsoo said:
I can`t seem to find the speak app?
Click to expand...
Click to collapse
Are you trying to uninstall the Speak updates, or the Camera app workaround in Post #12?
If you are trying to uninstall updates, you can find the app in phone settings under Settings>Apps>Speak. But for me, the option to uninstall updates is grayed out, and cannot be selected.
For the workaround: when you select "Voice Capture" in Camera app Settings, it will ask you to update the language pack. Select to update it. Then, once that is updated, the camera will work fine. You can leave "Voice Capture" on, or turn it off in Camera app settings; either way, the camera should work fine now.
The option to uninstall updates was also greyed out for me, but you can select the menu icon in the top right corner of the Speak app settings to make that option available. I did this and yes it did fix the laggy camera issue but did not fix the non-functioning gesture control. The workaround that 3alfa3 provided fixes both issues.
Thank you to everyone who has helped resolve this issue as HTC support were as much use as (insert your own witty line...)
3alfa3 said:
Found Solution(s)
For me, its HTC Speak app. If I uninstall updates for this App, Camera is back to normal.
But there is workaround even when recent update for this App is installed.
Turn On Camera App, go to Settings-Camera Options-Voice Capture. Turn it ON, download language pack when asked and than use Speak App for Camera or turn it off (as I did). Camera is working like it should either way
Click to expand...
Click to collapse
I can confirm it worked for me too.
Enabled voice capture after couple of lags, and just hit the download button. Couple of seconds later baaam! Solved.
But Its really strange reason to lag. Curious about how you figured it out tough..
Many thanks.
Just uninstall HTC Speak ... i test this on 3 devices ...
Same problem here.
Turn On Camera App, go to Settings-Camera Options-Voice Capture. Turn it ON, download language pack when asked <--- did the trick for me as well.
When will HTC wake up and fix this?

Random Freezing and Crashing

Hey guys, i love my pixel 3 XL its been great but it has been randomly freezing and locking up, somtimes requiring a restart.
Other time i get the system UI crashed message and then i close it and it works again. Sometimes Chrome or the camera app locks up and crashes too.
Anybody experiencing this? Any ideas on a fix, maybe the next December OTA will fix it hopefully.
Thanks
Demolition49 said:
Hey guys, i love my pixel 3 XL its been great but it has been randomly freezing and locking up, somtimes requiring a restart.
Other time i get the system UI crashed message and then i close it and it works again. Sometimes Chrome or the camera app locks up and crashes too.
Anybody experiencing this? Any ideas on a fix, maybe the next December OTA will fix it hopefully.
Thanks
Click to expand...
Click to collapse
Have you tried a factory reset?
airmaxx23 said:
Have you tried a factory reset?
Click to expand...
Click to collapse
I'm getting pretty fed up of factory resetting my phone, the phone started saying it's corrupt so I ended up reflashing it and that issue is now gone, but this freezing issue happens every now and then. You really think a factory reset is worth trying? Or could have something of gone wrong with the reflash?
Demolition49 said:
I'm getting pretty fed up of factory resetting my phone, the phone started saying it's corrupt so I ended up reflashing it and that issue is now gone, but this freezing issue happens every now and then. You really think a factory reset is worth trying? Or could have something of gone wrong with the reflash?
Click to expand...
Click to collapse
I absolutely would try a factory reset if things are acting strange for no apparent reason.
Demolition49 said:
I'm getting pretty fed up of factory resetting my phone, the phone started saying it's corrupt so I ended up reflashing it and that issue is now gone, but this freezing issue happens every now and then. You really think a factory reset is worth trying? Or could have something of gone wrong with the reflash?
Click to expand...
Click to collapse
If you flashed the factory image it's either a hardware or app issue. Have you tried using the phone for awhile with a minimum of apps? I'd give that a try I don't think a factory reset will do anything if you've already flashed the factory image.
Sent from my [device_name] using XDA-Developers Legacy app
try the flash-all.bat then when its complete go to stock recovery and format /data
are you using substratum?
Pixel 3 XL crashing
I have had the same problem. My system UI crashes since new, along with other apps and the phone becomes non-responsive. I thought it was just a new phone glitch that would be fixed with an update, no such luck... I need to do a hard reboot by holding the power button until it reboots. I bought a Pixel 2 XL in August and never had any problems like this. I finally contacted Google about the problems and they RMA'd it. I never root my phones before making sure they work correctly, so this one is and has been stock, unrooted.
My wife and I have the 64GB models in Black (mine), White (hers). She's on her 3rd replacement phone for what seems to be a similar issue.
Symptoms:
When using the fingerprint reader to unlock the phone, it may not unlock for 10+ tries.
The phone's battery drains quickly, within a couple hours of barely any use, her phone might be down to 60-70%
System_UI crashes
Some apps don't seem to load quickly (Like going into messages, you see the app container, and a new chat button, but no messages load for a minute). Or she's had a straight up black screen, and the app wouldn't load.
Takes minutes to call or hang up a call and often takes rebooting to close out the phone app.
It almost seems like something is running in the background that is utilizing the CPU and causing the lag/app/battery issues.
Troubleshooting:
Factory Reset
Wiping Dalvik Cache
Replacing the phone twice through Verizon. The first replacement had the same issues immediately. The 2nd phone showed the same issues immediately, and then went away for 3 weeks since the Dec. 5th Security update, but in the past few days has returned.
Booted in Safe Mode (everything seems to be working fine however extremely limited).
We've also checked the processes and no apps seem to be running that would make any sort of impact.
Running out of ideas
shepscrook said:
My wife and I have the 64GB models in Black (mine), White (hers). She's on her 3rd replacement phone for what seems to be a similar issue.
Symptoms:
When using the fingerprint reader to unlock the phone, it may not unlock for 10+ tries.
The phone's battery drains quickly, within a couple hours of barely any use, her phone might be down to 60-70%
System_UI crashes
Some apps don't seem to load quickly (Like going into messages, you see the app container, and a new chat button, but no messages load for a minute). Or she's had a straight up black screen, and the app wouldn't load.
Takes minutes to call or hang up a call and often takes rebooting to close out the phone app.
It almost seems like something is running in the background that is utilizing the CPU and causing the lag/app/battery issues.
Troubleshooting:
Factory Reset
Wiping Dalvik Cache
Replacing the phone twice through Verizon. The first replacement had the same issues immediately. The 2nd phone showed the same issues immediately, and then went away for 3 weeks since the Dec. 5th Security update, but in the past few days has returned.
Booted in Safe Mode (everything seems to be working fine however extremely limited).
We've also checked the processes and no apps seem to be running that would make any sort of impact.
Running out of ideas
Click to expand...
Click to collapse
Since the December update, the freezing issues I was having have been significantly reduced, but it still freezes sometimes... I am hoping the January update coming in the next week will smooth out any remaining bugs.
Any of you using a different launcher?
I had this freezing and non-responsive issue. The google rep, replaced it, he determined it is some kind of hardware issue. My replacement didn't have this issue at all (November update). However, the lag/stuttering still persists though. I had replaced quiet a few pixel 3 XL, and i am just getting tired of it. For a $1K phone, we shouldn't get mediocre quality of phone.
So my wife had been removing applications in small groups to try to narrow it down. It seemed for a week or so that she was in the clear and everything was working. Then all of a sudden she got the January update and her phone is still having issues.
Slow responding finger print reader.
System UI crashes
Unable to answer phone calls despite numerous attempts.
It still seems like there is something that is running in the background that is just using the processing power.
shepscrook said:
So my wife had been removing applications in small groups to try to narrow it down. It seemed for a week or so that she was in the clear and everything was working. Then all of a sudden she got the January update and her phone is still having issues.
Slow responding finger print reader.
System UI crashes
Unable to answer phone calls despite numerous attempts.
It still seems like there is something that is running in the background that is just using the processing power.
Click to expand...
Click to collapse
Get gsam from the app store, if you don't have it. After awhile see what apps are using battery, app sucker in the app. Gsam is a battery monitor.
Sent from my [device_name] using XDA-Developers Legacy app
Sadly, gsam and accubattery don't show anything out of the norm app wise.

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