[Q] "An update is required to access Samsung services" - Galaxy Note 8.0 (Tablet) Q&A, Help & Troubleshooti

Keep getting a popup warning every morning when we turn on our Note 8.0 then start the wi-fi that says: "An update is required to access Samsung services". So far we've answered "No" each time the warning is displayed until I find out what they want to update and just how much extra data will be deposited onto the tab if we allow it.
Yeah...I'm paranoid but the fact is, we don't use any Samsung services. I'd really like to turn the Samsung account OFF if that's a safe thing to do.
What do you say Note 8.0/Android community? Should I allow the update or would turning off the Samsung account stop the update notices???
EnzoS

I believe you can turn off the account, as a fact I have mine turned off and whenever I re-flash a new Rom either Stock or Custom I always say No to the Samsung account, but you can remove/delete your Samsung account by going here https://account.samsung.com/membership/service/getServieInfoList.do sign in, profile, remove account.
On your tablet it will still show Samsung account and you will notice that it cannot sync "sync error" when you click that it will try to sync and will fail, after that the Samsung account will be gone or if you do see "remove account" just remove it with that.
I will include a picture of the services that will be stopped.
Hoping this helps
Sent from my SPH-L900 using xda premium

Harjan112 said:
I believe you can turn off the account, as a fact I have mine turned off and whenever I re-flash a new Rom either Stock or Custom I always say No to the Samsung account, but you can remove/delete your Samsung account by going here https://account.samsung.com/membership/service/getServieInfoList.do sign in, profile, remove account.
On your tablet it will still show Samsung account and you will notice that it cannot sync "sync error" when you click that it will try to sync and will fail, after that the Samsung account will be gone or if you do see "remove account" just remove it with that.
I will include a picture of the services that will be stopped.
Hoping this helps
Sent from my SPH-L900 using xda premium
Click to expand...
Click to collapse
Another U break it by disabling it thread... I see this all the time with peeps disabling features in MS Windows.
I use Samsung account to get the latest Samsung updates. Without your updates, your link, OS update, and most of all Miracast sync will not properly function. As there are bug fixes and added features.
I even have Google play store setup to be automated with updates as well. It is the only way to track the 200 or so downloaded apps being fixed and what not. Still waiting for 100% compatibility for Android 4.4.x... which may never be. HA!
Though I use dummy a google email account that are setup with features disabled. Google has buried a lot of user settings, but at least you have them to disable.

@gooberdude you telling us that if you don't setup the Samsung account you will NOT get an OS update? I find that strange cause as I said before I never set it up and still was getting my OS updates when I checked for updates, now of course after I Root the device with either CF-root or "the always mentioned by you" Saferoot, it will say that my device is modified and that there are no updates available.
I really don't see the point of a Samsung account and feel that Samsung is wasting resources/battery with constant syncing in trying to duplicate stuff (calendar, email, app store, etc) by putting an additional and IMHO unnecessary layer into the OS that Google already does.
Sent from my SPH-L900 using xda premium

Harjan112 said:
@gooberdude you telling us that if you don't setup the Samsung account you will NOT get an OS update? I find that strange cause as I said before I never set it up and still was getting my OS updates when I checked for updates, now of course after I Root the device with either CF-root or "the always mentioned by you" Saferoot, it will say that my device is modified and that there are no updates available.
I really don't see the point of a Samsung account and feel that Samsung is wasting resources/battery with constant syncing in trying to duplicate stuff (calendar, email, app store, etc) by putting an additional and IMHO unnecessary layer into the OS that Google already does.
Sent from my SPH-L900 using xda premium
Click to expand...
Click to collapse
I use saferoot and it does not show device is modified, because it is not flashed. Many root options require flashing, saferoot does not. So the flag is left alone.
Now for Samsung apps, you must have an account to use half of them. So if you are not using any Samsung apps, then don't bother with making an account.
I think you can still use the Samsung voice commander without an account... as it is at least 2x faster than Google and works just the same.
Its all up to you on what you want to do for getting updates. For me I get 3% battery drain every 12 hours when in sleep mode with WIFI enabled. Including having updates and email active. That is too small to think about disabling accounts or turning off sync and updates.
It seems too many Android peeps tweak things so much that they are paranoid by not doing enough. I am a minimalist. I do what I can with what I got, and find what is the issue before modifying, adding or removing stuff. I have found that Samsung and Google can interact well with each other to make operation of the tablet quick and stable. Though, Google needs to work more on getting things right with voice search and media player.
At least Samsung has addressed and fixed many wee issues with proper updates since January and March. Just waiting for 4.4.x to be released so I have that available when I want to upgrade.

@gooberdude don't hear me wrong, I am completely with you as far as the paranoia goes, I myself am a firm believer of Stock Rom with minimal tweaks, when it comes to updates I always check manually, I use the tablet mostly for reading my ebooks and occasional web browsing, email and getting good battery life, right now I'm at 2 days and 6 hours with 32% left, of course I enable my wifi when I need it.
I actually did send you a PM a few days ago asking about safe-root, don't know if you have seen or gotten that or not, I would like to start using safe-root to it full potential
Sent from my SPH-L900 using xda premium

Here is the original link it has a step by step guide and has a reply with someone's video as well.
http://forum.xda-developers.com/showthread.php?t=2565758

gooberdude said:
Here is the original link it has a step by step guide and has a reply with someone's video as well.
http://forum.xda-developers.com/showthread.php?t=2565758
Click to expand...
Click to collapse
Thank you, I will give it another try later today
Sent from my SPH-L900 using xda premium

Thanks guys for the comments and recommendations but perhaps I didn't make myself totally clear in the initial posting. I'd simply like to know if I can avoid being bothered to update my account or apps or whatever by turning off the Samsung account on the tablet. I don't have to (nor do I want to) delete the Samsung account entirely. I just want to take it off the tablet (turn it off/disable it) with hopes that the popups warning me that "An update is required to access Samsung services" will go away.
As I stated earlier, we don't use any Samsung services and don't even download any apps from the Samsung apps store. As Harjan112 said: "...Samsung is wasting resources/battery with constant syncing in trying to duplicate stuff (calendar, email, app store, etc) by putting an additional and IMHO unnecessary layer into the OS that Google already does." We also are quite minimalistic and are very happy to run the tab with as little as possible running in the background and only update what we use if absolutely necessary.
Your comments in this regard will be appreciated.
EnzoS

You can remove the account from the tablet without deleting it entirely.
Go to your settings... Accounts... Click Samsung account then on the right side of the screen you will see Accounts with your email address click that, then in the top right corner you should see remove account.
This also should stop the update notice.
Hoping this helps
Sent from my SPH-L900 using xda premium

Harjan112...thank you very much for the detailed information. I needed to be assured that removing the Samsung account from the Note 8.0 was the right way to go and your explanation seems to be right on the money. The tab is my wife's and I don't think she would appreciate it too much if I decided to root the thing and experiment on it in any way (ha).
Now if I could only get an answer to my other problem: the Gallery's data file bloating itself for no apparent reason every time the tab is turned on or rebooted. It's pretty strange that (so far) 118 people have viewed the posting but not one reply...not even a foolish recommendation (ha).
Thank you again. I will definitely give it a try now.
EnzoS

Now if I could only get an answer to my other problem: the Gallery's data file bloating itself for no apparent reason every time the tab is turned on or rebooted. It's pretty strange that (so far) 118 people have viewed the posting but not one reply...not even a foolish recommendation (ha)
Click to expand...
Click to collapse
Lol... where exactly did you ask that question Are you sure it was in this thread
Anywho what do you mean by bloating? As in let say book covers for ebooks or album art for music or web albums?
Sent from my SPH-L900 using xda premium

Thank you for your interest in my "other" problem. I did indeed post my question in the Galaxy Note 8.0 Q&A, Help & Troubleshooting thread as: "GN8 Gallery data eating up drive space" back on the 1st of March. I thought I was fairly clear on the description and I would appreciate it if you would check it out. I'd be more than happy if you had questions for me as I'm baffled by what's happening. Please read my post.
Best regards,
EnzoS

EnzoS. said:
Thank you for your interest in my "other" problem. I did indeed post my question in the Galaxy Note 8.0 Q&A, Help & Troubleshooting thread as: "GN8 Gallery data eating up drive space" back on the 1st of March. I thought I was fairly clear on the description and I would appreciate it if you would check it out. I'd be more than happy if you had questions for me as I'm baffled by what's happening. Please read my post.
Best regards,
EnzoS
Click to expand...
Click to collapse
Ah, well we did not follow your past question... I found with my antivirus app, that I get over 350MB of cached images just with my mp3 ID3 tags having album art.
I found that if you install Xposed framework and add the Wanam Xposed module, you have he ability to disable caching of images. Since disabling, I get zero cache. As for clearing the cache, you will either add a cleaner app or replace your antivirus with one that has built in added utilities.
Though one thing about disabling cache, you will notice slower image redraws with any images that are stored on slow SD cards. I have 633x UHS-1 SD card installed, and do not find images having issues with delayed image redraws from SD.
Hope this helps.

Related

[Q] Please recommend an application to remove Frequently Contacted People

Hello,
Ever since I've got the Galaxy Nexus, I've been unable to remove the frequently called list that is auto generated when a contact is called, emailed or texted.
I've tried all the applications in the Market like Quick App Manager, Frequently Called Remover, History Eraser, etc., but none seem to work.
So, to remove the list I have to go to settings-applications-all applications and clear data of contact storage and re-sync. This gets the job done but it is quite cumbersome.
Please let me know if it is at all possible to remove the frequently called in Android 4.0 upwards or not, I was able to do it when I was using the Nexus S with Gingerbread.
Thanks.
The easiest solution is to not have a reason to hide it in the first place. Lol.
Sent from my Verizon 4G LTE Galaxy Nexus.
It wouldn't be so bad if it was actually correct. It tends to put frequently called people as people you might only contact once. The people you actually frequently contact, don't even bloody show up in the list lmao.
Ha-ha true but my requirements are not stemming from an intent to conceal the list; instead my obsessive compulsion compels me to keep things as pristine as possible.
You won't believe this but I clear the data of applications like Market, Browser, News Apps, etc., so that I get a fresh start every time. I love the default twitter client for this reason, even after a clear data cycle it retains my login credentials, thus saving me time and effort..
Sent from my Galaxy Nexus using xda premium

[Q] Did someone hack my phone?

Hello everyone,
Since the beggining of this week, I'm experiencing a weird and suspicious event.
My wifi icon shows up like if I was downloading something 24/7 (please see the attached picture)
Seems like some app keeps using my wifi to send/receive data (could be a trojan ?).
I want to know your thoughts about this knowing that I rebooted both my phone and rooter several times already.
Thanks.
Hey dude,
That's normal. Most times bloatware is running as a back process on the phone. It also depends which apps you've got. Like news apps or if your Facebook or Twitter is active. Don't worry about it, I would say.
Sent from my GT-N7100 using xda premium
Dea7h said:
Hello everyone,
Since the beggining of this week, I'm experiencing a weird and suspicious event.
My wifi icon shows up like if I was downloading something 24/7 (please see the attached picture)
Seems like some app keeps using my wifi to send/receive data (could be a trojan ?).
I want to know your thoughts about this knowing that I rebooted both my phone and rooter several times already.
Thanks.
Click to expand...
Click to collapse
If you are worried about Trojans do a search on Play for one of the free security software. A good one will scan and show you suspicious apps you need to evaluate and possibly remove. Good luck
Best way to find out is root and use Android Firewall. It is free and useful. You can block and just check logs to see what is sending traffic.. and where.
Thanks for the answers guys
It does look like some heavy working app because It takes ages before a normal website loads.
@Beowulf_pt : that's exactly what I'm looking for, cheers !
You really need to look at what you have runing in the background and decide if you want all of it turned on. There is a lot of things that are on by default that you may not need like auto updates for apps. They will be checking to see if there is an update and use your bandwidth even if there is no update available.
Dea7h said:
Thanks for the answers guys
It does look like some heavy working app because It takes ages before a normal website loads.
@Beowulf_pt : that's exactly what I'm looking for, cheers !
Click to expand...
Click to collapse
It could be google instant upload / picasa (check your Google Account sync settings) or Dropbox Camera Upload (check dropbox app settings).if you have those enabled that could be the cause. I'd guess they're the most likely culprits in this case.

[Q] YouTube app issue

I pre-load lots of videos on wifi while charging (or try to), but the youtube app signs me out automatically after I don't use it after whatever length of time, and I lose my pre-loads.. Never had this issue with phones in the past, anything I can do to stop it from logging me out?
Why use the app? Its always the first thing I uninstall when I get a new phone, install Flash and enjoy full Youtube on a browser.
Can you preload videos using the browser? Doubt it, thats one of the reasons I use it. I quite like it is another minus this signing out issue.
Yea I'm facing this problem too. I think it's due to multiple Google accounts? Coz I'm using 2 Google accounts and facing the problem.
Sent from my GT-N7105 using xda app-developers app
I thought that was the problem too, so I deleted one of the gmail accounts and the problems still there. I had 2 accounts with my last phone and never had this problem so don't really understand.
Yeah this is annoying me too, haven't been able to find a fix. I also have two Google accounts, and deleting one doesn't change anything.
In fact, all new YouTube apps annoy me, the one for ios is the worst piece of crud they've ever come up with. "We estimate that you would rather watch a screen composed of 6 moving pixels rather than waiting a little bit to buffer because of our stupid server priority system, and you cannot choose what you prefer". Thanks Google and apple, together you become the ultimate troll.
Sorry for the off topic
Sent from my GT-N7100 using Tapatalk 2
googlemyahoo said:
I pre-load lots of videos on wifi while charging (or try to), but the youtube app signs me out automatically after I don't use it after whatever length of time, and I lose my pre-loads.. Never had this issue with phones in the past, anything I can do to stop it from logging me out?
Click to expand...
Click to collapse
I am also facing similar issue and a few more. Play Store isn't updating or downloading apps. Contacts are not getting synced. Please check if you have these issues too.
Would tube mate not work well for your requirements?
I too am having the issue. Gets very annoying. I noticed it when I got the note 2. I have tried all that I can think of, to no avail.
I've read a bunch of different explanations for it, from Google+ integration causing the issue to gapps being the cause.
I don't know what the issue is but I've been having it since the latest YouTube update, so I'd imagine it's something to do with the app itself.
D3_ said:
I've read a bunch of different explanations for it, from Google+ integration causing the issue to gapps being the cause.
I don't know what the issue is but I've been having it since the latest YouTube update, so I'd imagine it's something to do with the app itself.
Click to expand...
Click to collapse
I have the occasional gapps force close, does anyone else?
Sorry for being lazy, but can gapps be flashed separately on any samsung based rom?
Sent from my GT-N7100 using Tapatalk 2
Although it doesnt help me any, its good to know I'm not alone with this problem... All I've figured out to stay signed in is to not close the app when I close all the others by swiping them. If you don't close it, it should leave you signed in.
I'm not having any issues with play store, everything else seems perfectly fine.

[Q] Questions from new Surface RT owner.

Hi all - I have an extremely busy week and a half ahead of me so I've spent much of the day (which is about all the time I can afford for the foreseeable future) searching for answers but haven't had much luck with some of my questions. I have not had a mobile Windows device since WinMo 6.1 or so, the last few years I have maintained Android phones and tablets all of the machines I service for work are mostly WinXP & Win7...in other words, "I'm a newb" in the world of Windows RT. I won a new 32Gb RT this week and I'm trying to incorporate it into everyday life but not having much luck. I've updated the firmware and checked system updates until it was no longer finding updates after each restart. I've also checked the app store and it shows everything as being installed with no updates.
1) One major issue I'm having is that the "What's new" section in the People app does not update. I've connected my Facebook, Twitter, and LinkedIn accounts numerous times and the tablet tells me that things are syncing and it may take a few minutes but nothing ever shows up. The accounts do not show up under Options\Accounts either. Any suggestions as to my next step? I've also noticed that the Twitter app I downloaded from the store will not start, it shows the splash screen for the app but then goes back to 'Start.'
2) I've attempted to install some apps that initially showed errors during installation. Those apps do not appear in my "all apps" list but if I go to them in the store it says 'I own the app' and there is no option to install. As I said, this happened with a couple apps but did one specific example is with 'Evernote Touch.' Is the app store somehow showing me apps that aren't compatible with RT?
I appreciate any help or suggestions offered, it seems like this is a fantastic piece of hardware but either I am lost or there is a disconnect somewhere with the software.
1) People hub is kinda slow when it comes to updates - when I connected to twitter, it showed me people who I follow only the second time I opened it, and it was after some time. But it showed right away that I connected twitter in the upper right corner, so if it's not showing there, it's probably not connected. If they are, try waiting and rebooting. Apps that just fail to launch may launch on the second, third, n-th launch, Evernote is always failing to launch for the first time, for example.
2) When the app isn't compatible with RT, you can't install it. Also, you can remove apps, that aren't shown by this script from ms. There is also a troubleshooter for windows store from ms, but I don't remember if it works with RT, but you probably should try using it. Evernote touch is not only compatible with RT, it was written especially for it, so there's a problem with your device.
NewMC said:
Hi all - I have an extremely busy week and a half ahead of me so I've spent much of the day (which is about all the time I can afford for the foreseeable future) searching for answers but haven't had much luck with some of my questions. I have not had a mobile Windows device since WinMo 6.1 or so, the last few years I have maintained Android phones and tablets all of the machines I service for work are mostly WinXP & Win7...in other words, "I'm a newb" in the world of Windows RT. I won a new 32Gb RT this week and I'm trying to incorporate it into everyday life but not having much luck. I've updated the firmware and checked system updates until it was no longer finding updates after each restart. I've also checked the app store and it shows everything as being installed with no updates.
1) One major issue I'm having is that the "What's new" section in the People app does not update. I've connected my Facebook, Twitter, and LinkedIn accounts numerous times and the tablet tells me that things are syncing and it may take a few minutes but nothing ever shows up. The accounts do not show up under Options\Accounts either. Any suggestions as to my next step? I've also noticed that the Twitter app I downloaded from the store will not start, it shows the splash screen for the app but then goes back to 'Start.'
2) I've attempted to install some apps that initially showed errors during installation. Those apps do not appear in my "all apps" list but if I go to them in the store it says 'I own the app' and there is no option to install. As I said, this happened with a couple apps but did one specific example is with 'Evernote Touch.' Is the app store somehow showing me apps that aren't compatible with RT?
I appreciate any help or suggestions offered, it seems like this is a fantastic piece of hardware but either I am lost or there is a disconnect somewhere with the software.
Click to expand...
Click to collapse
Hmmmm... Sounds like you need to refresh. I know it's a bummer, but that's the best I can think of. That kind of stuff shouldn't be happening. Otherwise you could always exchange it when you get a chance. Good Luck!
Hi guys, I'm sorry for the delayed response. I viewed your posts a few days ago and apparently I forgot to respond. The issue was apparently the fact that Google and MS are not playing nicely. Even after I wasn't seeing any new updates the system was still sluggish, maybe it was "settling" as is sometimes required in the Android world. I powered down and charged over night, restarted the next morning and made sure the wifi was connected and within a few hours there were more updates showing up. I updated and that's when my Google accounts quit working and I had to remove then set them up again. I also found the Evernote app hidden within "my apps" in the store app, it was "awaiting install," seems like an update restarted the system while it was installing and it didn't want to finish on it's own.
Everything is great now except for the calendar issue and a few everyday apps that seem to be lacking from the app store. I have yet to figure a work to be able to view my Google Apps calendar for work. I can see my regular Google calendar (can not edit but can see everything) but if I subscribe to my GApps calendar I would only be able to see free/busy because my domain does not provide an option for private calendar sharing.
Thanks again!
NewMC said:
Hi guys, I'm sorry for the delayed response. I viewed your posts a few days ago and apparently I forgot to respond. The issue was apparently the fact that Google and MS are not playing nicely. Even after I wasn't seeing any new updates the system was still sluggish, maybe it was "settling" as is sometimes required in the Android world. I powered down and charged over night, restarted the next morning and made sure the wifi was connected and within a few hours there were more updates showing up. I updated and that's when my Google accounts quit working and I had to remove then set them up again. I also found the Evernote app hidden within "my apps" in the store app, it was "awaiting install," seems like an update restarted the system while it was installing and it didn't want to finish on it's own.
Everything is great now except for the calendar issue and a few everyday apps that seem to be lacking from the app store. I have yet to figure a work to be able to view my Google Apps calendar for work. I can see my regular Google calendar (can not edit but can see everything) but if I subscribe to my GApps calendar I would only be able to see free/busy because my domain does not provide an option for private calendar sharing.
Thanks again!
Click to expand...
Click to collapse
Try this, even though its a long shot: open Google Calendar, and browse to Calendar > Calendar settings (via the small cog in the top-right corner) > Calendars > "YOUR NAME" > Scroll down to where it says PRIVATE ADDRESS, and click on the ICAL button. Copy the following link. Now go to calendar.live.com, and click on subscribe (above the "month" button). Paste the URL there, name it, and save! Now check to see if your Hotmail calendar syncs on the app.
That works great for my personal Google account but does not work on my Google Apps account for work. I could subscribe to it but only see free/busy, not detailed information, as our company admin has not turned on private addresses. I understand this is an admin issue and not really a fault of the RT.
The fault lies in the fact that even with my subscribed calendar if I tried to edit something it would only be seen on the Surface. It would not replicate to the actual Google calendar and I would not be able to see it on my other devices. This issue stems from the Google/MS war regarding information sharing. My life is on Google because for a long time MS was light years behind the ease of Google's online features where everything can be done from the browser and then synced to your email client and handheld devices. In this instance, the users who spend good money with both Google and MS on hardware/OS are paying the price.
Thanks for your suggestion C-Lang, I appreciate your time and effort.

[Q] Uninstalled Calendar App

I was browsing my installed Applications and noticed two Google Calendars. Naturally, I wanted to get rid of one. I checked when I last used them and uninstalled the one listing some time in 2008. Turned out to be a mistake. Since then the Calendar force closed without error message on me when I tried changing into Appointment Overview (or whatever it may be called in English). In trying to rectify my mistake I first uninstalled and reinstalled the Application and when that didn't work I uninstalled everything even remotely associated with Calendars. Including Calendar Storage and Calendar Sync App. Really should not have done that.
I tried to install the Application again but it is still force closing and on top of it now i obviously cannot sync anything any longer.
I would really like to avoid flashing and was hoping someone over here would be kind enough to help me out.
I am obviously using a Galaxy Nexus with CM 10.1-20130411-EXPERIMENTAL-maguro-m3 and 3.0.7.1.-leanKernel-6.3.1-05165-g0f0c8df
Thanks alot!
Reflash the rom, kernel, and gapps package. That will replace the missing system apps.
cschmitt said:
Reflash the rom, kernel, and gapps package. That will replace the missing system apps.
Click to expand...
Click to collapse
Well, that was significantly less hustle than I expected and it worked admirably. Thank you very much not only for your expertise but also for your swiftness and the general lack of "you stupid noob, you are the reason for carrier locked bootloaders".
Cheers!

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