Hello anyone who could help me on it.
A few days after a factory reset, I have been witnessing an error when I try to download or update from Google Store.
What is happening is every time I try to update or download, nothing happens! It just show the message "processing download" and nothing happens after that! Even with stock apps from google or sony it doesn't update!
And if the download starts it stops when it reaches 256kb!!! It never happens to me! And the problem isn't my internet connection cause I try it on others and get the same result.
Mine apps, stock apps, doesn't update and I can't download anything from Google Play. I need to fix this, but I just don't know how.
I've already tried to reflash the firmware, use the UPDATE SERVICE.... No changes!
I tried everything that I could... So, please, anyone help me here.
Abadeer said:
Hello anyone who could help me on it.
A few days after a factory reset, I have been witnessing an error when I try to download or update from Google Store.
What is happening is every time I try to update or download, nothing happens! It just show the message "processing download" and nothing happens after that! Even with stock apps from google or sony it doesn't update!
And if the download starts it stops when it reaches 256kb!!! It never happens to me! And the problem isn't my internet connection cause I try it on others and get the same result.
Mine apps, stock apps, doesn't update and I can't download anything from Google Play. I need to fix this, but I just don't know how.
I've already tried to reflash the firmware, use the UPDATE SERVICE.... No changes!
I tried everything that I could... So, please, anyone help me here.
Click to expand...
Click to collapse
you tried to reflash whole firmware + factory reset still the same ?
then maybe is your google account problem ?
Related
Hi Everyone, I have a somewhat unique problem which I have not been able to find on XDA or elsewhere. Since the 4.1.1 update, which I received yesterday, I have not been able to complete any app updates via a data connection (atm I do not have a Wi-fi connection). I am still able to make calls, send SMSs and browse the internet with no issues.
When I attempt to update an app, it will hang at a certain percentage such as the google search app which stalls at 45%. I've tried to update that numerous times but somehow it always hangs at that percentage.
I've tried to clear the cache and all data for any task related to Google Play. Finally I tried a factory reset, but I am still having the same problems; only now I have lost all my apps, and they two cannot finish their re-download to my HTC device.
This is my first thread so just let me know if I have done anything wrong, and I'll try my best to correct it.
Thanks
I think we are on the same CID HTC_023? I have not had any problems with either updating or installing apps from Google Play. You've done what I would have done in you case. Any chance you can connect to a wifi network and try it, at a coffee shop or through a friend?
thanks for the reply
requiem11 said:
I think we are on the same CID HTC_023? I have not had any problems with either updating or installing apps from Google Play. You've done what I would have done in you case. Any chance you can connect to a wifi network and try it, at a coffee shop or through a friend?
Click to expand...
Click to collapse
I've been able to download and update apps via Wif-fi at uni. The problem only seems to be with downloading Google Play Store updates and apps via data. I guess the problem must be with my current version of Google Play (the latest) or my carrier
I updated my Xperia S to JB with PCC.
I thought it would be a smooth experience, but all hell broke loose after the update finished.
1. Walkman does not work. It crashes all the time and always gives me the error "Unfortunately, WALKMAN has stopped working"
2. The album app cannot detect any of my photos stored in my device. Same goes for Ringtone picker. I have tried clearing Media Storage (It always worked for me in ICS) but it simply refuses to rebuild the Media Storage.
3. I cannot connect it to my PC at all. PCC keeps reporting an error and any of their proposed solutions do not work. When I try taking a screenshot, it says "Unable to capture screenshot, internal storage may be in use". Did the update screw up my internal storage?
I am now trying to flash it back to .55 FW. After first successful flash, it is stuck in a bootloop, crashing on the XPERIA logo. So now I am trying to reflash it again. However, I keep getting weird stuff like "Flash Aborted" or "Flash Cancelled" by Flashtool for no reason.
What should I do?
acefiredx said:
I updated my Xperia S to JB with PCC.
I thought it would be a smooth experience, but all hell broke loose after the update finished.
1. Walkman does not work. It crashes all the time and always gives me the error "Unfortunately, WALKMAN has stopped working"
2. The album app cannot detect any of my photos stored in my device. Same goes for Ringtone picker. I have tried clearing Media Storage (It always worked for me in ICS) but it simply refuses to rebuild the Media Storage.
3. I cannot connect it to my PC at all. PCC keeps reporting an error and any of their proposed solutions do not work. When I try taking a screenshot, it says "Unable to capture screenshot, internal storage may be in use". Did the update screw up my internal storage?
I am now trying to flash it back to .55 FW. After first successful flash, it is stuck in a bootloop, crashing on the XPERIA logo. So now I am trying to reflash it again. However, I keep getting weird stuff like "Flash Aborted" or "Flash Cancelled" by Flashtool for no reason.
What should I do?
Click to expand...
Click to collapse
Before you hard brick your phone. Read this carefully.
You probably updated your phone to JB without resetting data/factory reset that is why you're facing force closes, lags etc. Now you should download SUS as you have effed up your phone, from here. Then follow the on-screen instructions CAREFULLY and you'll get your phone back, working with no lag/force closes whatsoever.
shad0wboss said:
Before you hard brick your phone. Read this carefully.
You probably updated your phone to JB without resetting data/factory reset that is why you're facing force closes, lags etc. Now you should download SUS as you have effed up your phone, from here. Then follow the on-screen instructions CAREFULLY and you'll get your phone back, working with no lag/force closes whatsoever.
Click to expand...
Click to collapse
I find it odd that Sony didn't mention anything about resetting phone when updating via PCC.
Thanks for your help though. I managed to get it to stop bootlooping and flashed a ftf to completely wipe everything - there goes all my messages.......
Now I'm able to at least boot into .55. Should I update to JB now since it's on a totally clean slate and hopefully prevent any other unexpected stuff from happening?
acefiredx said:
I find it odd that Sony didn't mention anything about resetting phone when updating via PCC.
Thanks for your help though. I managed to get it to stop bootlooping and flashed a ftf to completely wipe everything - there goes all my messages.......
Now I'm able to at least boot into .55. Should I update to JB now since it's on a totally clean slate and hopefully prevent any other unexpected stuff from happening?
Click to expand...
Click to collapse
Well, i'm downloading jelly bean now due to its high antutu score, which basically means more performance. When i updated from Sony Update Service, it asked me if i wanted to just update, or wanted to update with a clean install.
shad0wboss said:
Well, i'm downloading jelly bean now due to its high antutu score, which basically means more performance. When i updated from Sony Update Service, it asked me if i wanted to just update, or wanted to update with a clean install.
Click to expand...
Click to collapse
I see. So SUS is a more reliable option I guess.
On another note, managed to update to JB and issues are resolved. Only sad part is a ton of my past apps have about 8gb of SD data on my SD card but they aren't installed -.-"
Time to manually reinstall them.....
acefiredx said:
I see. So SUS is a more reliable option I guess.
On another note, managed to update to JB and issues are resolved. Only sad part is a ton of my past apps have about 8gb of SD data on my SD card but they aren't installed -.-"
Time to manually reinstall them.....
Click to expand...
Click to collapse
Cheers then, if your problem is solved.
I update my phone via Sony update service and now my Google Play Store doesn't work any longer.
I did factory reset, flashed back to ICS and it is same thing, and all google apps like say that it can't reach server.
Did restore phone couple of times but no luck.
Any suggestions?
zimbashka said:
I update my phone via Sony update service and now my Google Play Store doesn't work any longer.
I did factory reset, flashed back to ICS and it is same thing, and all google apps like say that it can't reach server.
Did restore phone couple of times but no luck.
Any suggestions?
Click to expand...
Click to collapse
Possible Solution : CLEAN RE-FLASH
The New Update downloads and optimizes a few apps at start up from phone.
You will find new small apps google updates for 4.1.2 and also new chrome browser.
If you are facing the problem.
Reason is 4.1.2 Google Apps might not be compatible with ICS and vice verse.
What you can do now.
Reset Your Phone.
Check if the phone shows "Optimizing Apps" After Flashing from SONY Official Software..
If not! Flash Again With A Clean Whip.
If You are on rooted and unlocked phone and with recovery : Flash Gapps compatible with your device.
I hope this information helps you.
Reply back if there is a progress.
dwarkesh2492 said:
Possible Solution : CLEAN RE-FLASH
The New Update downloads and optimizes a few apps at start up from phone.
You will find new small apps google updates for 4.1.2 and also new chrome browser.
If you are facing the problem.
Reason is 4.1.2 Google Apps might not be compatible with ICS and vice verse.
What you can do now.
Reset Your Phone.
Check if the phone shows "Optimizing Apps" After Flashing from SONY Official Software..
If not! Flash Again With A Clean Whip.
If You are on rooted and unlocked phone and with recovery : Flash Gapps compatible with your device.
I hope this information helps you.
Reply back if there is a progress.
Click to expand...
Click to collapse
Just found out that my router had DNS settings that change location for Netflix, and my phone was freaked out.
Now router is on default settings and everything works.
Not sure why XS was fine with it when it was on ICS.
Thanks for reply.
Best part of update is when connected to my car stereo via BT, songs information shows!!!!
I just could guess that even my SE MW600 might work with songs ID, will check later when come back from school.
Hi All,
I've upgrade my Zenfone 2 551ML to 2.18.40.12 few days ago, but after then I can not download any updates from playstore nor download new apps. Its just showing "downloading..." forever, and no actual download happens...
Anyone having same problem?
I've already :
1. Clear data/cache Google Play Store
2. Remove/Re-add Google Account
3. Clear data/cache Google Play Services
but still no luck...
Please help...
Did you try hardware reset?
Sammaul said:
Did you try hardware reset?
Click to expand...
Click to collapse
hi, Sammaul... thanks for your reply,
hardware reset you mean factory reset?
i haven't factory reset it yet, but I already reflash it (with same update number)...
still backing up data before factory reset as the last resort...
is there any i can do before i decide to wipe all data to factory setting?
reaf said:
Hi All,
I've upgrade my Zenfone 2 551ML to 2.18.40.12 few days ago, but after then I can not download any updates from playstore nor download new apps. Its just showing "downloading..." forever, and no actual download happens...
Anyone having same problem?
I've already :
1. Clear data/cache Google Play Store
2. Remove/Re-add Google Account
3. Clear data/cache Google Play Services
but still no luck...
Please help...
Click to expand...
Click to collapse
try uninstalling google playstore and reboot,it will take time to upgrade,then try
i have same problem too before uninstall google play and service......reboot...install it again...
hmmm i had somthing like this some time ago while dowloading big games like GTA and such... what i tried is canceling and then imidiatly retring the download. You could also change from network, use other wifi or your own data.
Btw is your account set up download just in wifi? because it wont download unless you are in a wifi network
Hope this helps
ansebovi said:
try uninstalling google playstore and reboot,it will take time to upgrade,then try
Click to expand...
Click to collapse
pato2015 said:
i have same problem too before uninstall google play and service......reboot...install it again...
Click to expand...
Click to collapse
Already tried to uninstall google play (apps manager > google play > uninstall updates) and reboot, still can't download anything...
zerg_protoss said:
hmmm i had somthing like this some time ago while dowloading big games like GTA and such... what i tried is canceling and then imidiatly retring the download. You could also change from network, use other wifi or your own data.
Btw is your account set up download just in wifi? because it wont download unless you are in a wifi network
Hope this helps
Click to expand...
Click to collapse
Already tried also, change from wifi and my own cellular data... still the same...
:crying::crying:
Have you updated google play services? if not then try to access google play after updating it..
reaf said:
Already tried to uninstall google play (apps manager > google play > uninstall updates) and reboot, still can't download anything...
Already tried also, change from wifi and my own cellular data... still the same...
:crying::crying:
Click to expand...
Click to collapse
Well if not working try reseting the phone
I had the same problem yesterday, and I tried to check the My Apps menu in Playstore, it happened that all apps in "Installed" tab are downloading updates all at the same time. So I cancelled all the process and everything is back to normal.
Update Error
Hi! I'm having the very same problem. Any advice please?
Are the apps you are trying to update on the micro sd. If so try moving them to the device storage before you update.
Sent from my ASUS_Z00AD using XDA Free mobile app
Possible solution
@reaf
A factory reset should work. However, I disabled my downloads app and the downloads provider and the play store refused to open.
I think that you should try to disable both of them; wipe any data or cache.
Then reboot and enable them and reboot again.
This should solve the problem.
Nexus 7 2013 Marshmallow not play store joy...
My Nexus 7 2013 updated with latest OTA Marshmallow some time ago, have rebooted a couple of times since then, suddenly stopped doing any app updates even though it seemed to think it needed to do so. The downloading progress bar would just go on forever. I finally got fed up and reset cache and data, rebooted and nothing. Then I did a factory reset, but let it try to re-add all my apps, that was taking forever as well and never actually getting anything to complete the installation. Then I did a factory reset without restoring any apps. The tablet runs, I can surf the web, lots of other things, but when I start the play store it apparently is the older version of the play store and it never wants to update itself. When I click the play store build(5.12.7) within play store settings, it says there is a newer version available and will be installed. That hasn't happened for 2 solid days now. I can't get any apps to install at all and the play store is stuck on the older version.
Advice?
P.S. Yes, I have a good WiFi connection.
I am having this issue now on Zenfone 2 version 4.168. Somehow, this started happening after my friends wifi went down. When it came back I still couldn't use it effectively. I could not connect to games or google play store. I tried clear cache and data from services and play store one by one but no solution. I booted to recovery and wiped cache from there still no difference. Factory reset was only solution that worked and that was my last resort. I thought the wifi I was on got hacked or ddosed because thats when issues started. So it has happened again after I did the factory reset. I synced my apps from gmail after I reset and it was fine for at least 4 hours till now I can't connect to game of war and when I go to play store and my apps, I get can't connect to play store.
hello
I'm having trouble setting up my tab s.
After a factory reset, everytime I try to log in to my google account, google play services crashes and I can't setup my tablet.
Any ideas? I tried downloading the latest playstore apk, but no dice..
Thanks
Keep us posted cause I had the exact same problem. I factory reset and the Google stuff won't even pop up. I try to log into the play store and Google services crashes. I even flashed a fresh install with odin and the same thing happens. I did get it to work after updating with a ota. As soon as I did all the Google stuff was fine. I also have a back up so I rooted and and restored from the backup with flashier. I've searched and tried so many things and nothing else seemed to work.
Good morning! Alright. So. All I've done to my phone was Root it and get Xposed on it. Everything was completely fine until last night. Now, whenever I try to download anything from the Playstore, it just gets stuck on "Downloading". I've tried wiping its cache, its data, force closing it, reinstalling the update. Nothing seems to solve this issue. I was wondering if anyone else has run into this issue on this phone, and how they resolved it? I can't even update my applications, and I didn't even get a chance to Update my Phone, but now when I try to Scan for Updates, it just gets stuck searching :/
This happened to me at first. What worked for me for a couple days was to toggle airplane mode. Then, it started getting stuck again. So, I downloaded Beans GAPPS, and extracted Google Play services and Play Store.apk, and that seems to be working. Keep in mind, that not everything is going to work smoothly. If none of this works, look for the .apk and move it to your device and install it that way. Hope that helps, bud.
I tried Googling Beans GApps, but it seems like they haven't been updated in about a year. Or am I looking in the wrong places?
This has also been my problem since getting a pixel 2 xl almost a month ago. In fact, I wanted to make a thread about my issue earlier but I'm just too lazy! The only thing I did at first was to unlock the bootloader.
Now, I am completely stock without even root but my playstore downloads are stuck in "downloading" and usually the download starts after being stuck in this phase with about 15-30 minutes delay (which could even be hours before my download is finally started, so it's random). The funny thing is playstore lists my device certification status as "uncertified" in the settings. I have tried clearing cache+data of play services+play store+removing/adding my Google account. I also did a fresh and clean install of the May security update rom but all to no avail. I remember reading in another thread that Google may impose a 7 day lock or something for your Google account in these instances so at this point I am just waiting it out (only 3-4 more days remaining) to see if my problem goes away by itself, otherwise, I am pretty clueless as to what I should do next.