My z1c has an accelerometer that is broken. This means auto rotation doesn't work for example. Sometimes i can get it working by calibration and/or restart, but after a while the sensor will be off again. I'm testing with the app "android sensor". At the moment the sensor is stuck as if I'm holding my phone horizontally.
I'm running latest software, 14.3.A.0.757
Since i bought it while travelling in Thailand (not the smartest, but my old phone broke, so what to do..), I'm trying to see if anyone here has experience with this, before contacting Sony.
As far as my searches go, i have not been able to locate this as a known problem.
My accelerometer works perfect i have my phone since sunday. Maybe you should perform.a factory reset if that doesnt help its defenetly hardware issue.
Wysłane z mojego D5503 przy użyciu Tapatalka
I got the same problem. Bought it about 9 months ago in Uk. Since few months im on .108. I don't think that firmware is a problem coz it starts about 2 weeks ago. Accelelometer stop working every now and then. Reboot helps but not for long. Gonna contact o2 as still have warranty.
guys i have the same problem with my z1
seems like some software problem ..
because if the hardware is broken it would not start working after restarting
did any of you , opened your phone for replacing or something?
I had this problem too. All sensors would stop responding and give no readings in the service tests. A reboot would fix it for a couple days but the issue would always return. At the time I was running a 108 rom that I had downloaded from this forum, Russian I believe. Recently PC companion told me I had an update but the version was also 108. I did the update without wiping data and I haven't had the problem with the sensors for about 3 weeks.
Still not sure what caused it, it didn't start with my first loading of 108, but some time after that. My best guess is that some app hosed something up and a software update fixed it. Hope it doesn't come back.
Sent from my D5503
Just rebooting the phone worked for me
camaro322hp said:
I had this problem too. All sensors would stop responding and give no readings in the service tests. A reboot would fix it for a couple days but the issue would always return...
Sent from my D5503
Click to expand...
Click to collapse
camaro322hp said:
I had this problem too. All sensors would stop responding and give no readings in the service tests. A reboot would fix it for a couple days but the issue would always return...
Sent from my D5503
Click to expand...
Click to collapse
Same here. I believe that the problem started when I changed my screensaver to one of the animated backgrounds with planets on it. On a first run it would work and rotate the planet render in the background when I tilted the phone. The next day it stopped working. I mean, the screensaver was on, but it would no detect orientation from the gryroscope. The screen also stopped autorotating when playing YouTube videos from the app, the compass app wasn't working and so on. I installed a few small sensor monitoring applications and all of the gave me no readings for the accelerometer or gyroscope sensors. Some other sensors were disabled, such as proximity, illumination level detect and so on. I was afraid that the accelerometer could be broken from humidity, pressure or a small drop that happened, but these small incidents could not explain the problem by their own (specially since the Z1c is thoroughly tested against all of these). I thought of maybe a faulty motherboard construction or whatever and starting considering the possibility of taking it back to the store for the guarantee, but before that I googled and came along this site and a couple others.
I fiddled a bit with Android menu config. settings but to no avail. I completely discarded the factory reset advice (that's SO crazy!).
When I rebooted the phone (no reset, just a regular off and on again process) all sensor readings were back on. I still didn't have the chance to check whether the problem might come back in a few days or not.
The cause may or may not be on the planets screensaver app. I also used Google Earth, YouTube and a few other apps the day sensors stopped working, but none of these gave problems in the past.
Fingers crossed for this issue not reappearing.
Hello everybody on my Z1 accelerometer compass gyroscope and light sensor does not work! any help please?
Yesterday I've had the same trouble, screen orientation stopped working. Apps using the acceleration sensor stopped working (Google Sky i.e.)
First I did a factory reset without any change, still no function. As I still have warranty, I wanted to prepare the phone to send it to Sony for repair. So I switched the phone off, removed SIM and SD (what I haven't done before) and switched it on again. Then I did a factory reset once again and here we go the sensor went back to work.
Probably the factory reset is "deeper" if there's no SIM and SD card in the phone? Who knows.
Related
I dropped my G2 a while back and the screen cracked but still worked fine. I just got the digitizer replaced today, which I ordered on eBay and had installed locally. Everything works except for the auto-rotate function. Here is what I've tried:
Settings-->display-->auto-rotate screen is checked
I did a factory reset of the phone
The phone rotates to landscape mode ONLY when I use the keyboard
Any ideas?
Just throwing this out there but try going into Cyanogenmod settings>user interface> than scroll towards the buttoma nd see if 90 and 270 is checked. Might help and maybe try a game that uses the accelerometer to test if yours is broken? Not a expert on this kind of thing but just my advice to see if you track the source of the problem. And i am only assuming that you haev cyanogen
Thanks for the info, not rooted right now though.
Just went into Google Sky Maps and it doesnt rotate at all. Is there anywhere in settings to calibrate the accelerometer? Wondering if it's a problem with the new digitizer I got...
I've had a similar prob with 2 NIB G2's. It showed up after the OTA, Pre OTS, everything was fine, after, landscape only works with certain apps and games. I just live with it for now.
i'm bumping this. i am not rooted (yet) and have this same issue. wondering whether to do a factory reset or no...?
I purchased the Desire Z/G2 3 days ago now and I believe that the auto-rotate feature was first working on the home-screen. Now after 3 days it doesn't auto-rotate on the home-screen, but is fine with all other apps.
Is this a common problem as I feel to return the handset. I've already performed a hard reset but to no avail
Has anyone fixed this?
BiMU said:
I purchased the Desire Z/G2 3 days ago now and I believe that the auto-rotate feature was first working on the home-screen. Now after 3 days it doesn't auto-rotate on the home-screen, but is fine with all other apps.
Is this a common problem as I feel to return the handset. I've already performed a hard reset but to no avail
Has anyone fixed this?
Click to expand...
Click to collapse
Desire Z or G2? The software is different, so you need to tell us which one you have.
If its the Desire Z, the Sense home screen does not auto-rotate (by design), and you are remembering it wrong (but it will rotate when you open the keyboard). Don't know about the G2, since I own the DZ.
Thanks Redpoint. I own the Desire Z, I managed to install an ADW theme and the auto-rotate feature seemed to work. So you are correct...wow my memory is alluding me.
Heya!
Anyone having some camera issues since the 4.4 Update?
Mine crashes and/or freezes randomly when taking photos with the software and hardware buttons. Sometimes the whole phone freezes and won't respond on any touch input. Sometimes lock and unlock it again helps but most times I have to wait a few seconds or use the "OFF"-Buttons.
Any fix for this?
EpicLPer said:
Heya!
Anyone having some camera issues since the 4.4 Update?
Mine crashes and/or freezes randomly when taking photos with the software and hardware buttons. Sometimes the whole phone freezes and won't respond on any touch input. Sometimes lock and unlock it again helps but most times I have to wait a few seconds or use the "OFF"-Buttons.
Any fix for this?
Click to expand...
Click to collapse
Do a factory reset. I had the exact same issue when I upgraded and I had to do this a few times to get everything working.
Sent from my D5503 using Tapatalk
hol17 said:
Do a factory reset. I had the exact same issue when I upgraded and I had to do this a few times to get everything working.
Sent from my D5503 using Tapatalk
Click to expand...
Click to collapse
Gosh, that sucks :/ Is it at least good to make a backup with the Sony app and then restore it or will this end up with the same error again?
EpicLPer said:
Gosh, that sucks :/ Is it at least good to make a backup with the Sony app and then restore it or will this end up with the same error again?
Click to expand...
Click to collapse
You can try but I usually recommend just starting fresh since it could cause some errors.
Sent from my D5503 using Tapatalk
i
EpicLPer said:
Gosh, that sucks :/ Is it at least good to make a backup with the Sony app and then restore it or will this end up with the same error again?
Click to expand...
Click to collapse
if u want better chance not to see these kindda issue u must repair ur firmware by PCC.
factory reset means wiping firmware
but repair by PCC means install fresh firmware
:good:
I've got the same issue. It's actually worst when using SnapChat. It just freezes sometimes. I did a factory reset from the phone and this solved the issues for a day, but now it's back. I'm gonna do a full reset from the computer now and see if this solves it.
I have the same problem with the camera!! Anyone fixed this problem without factory reset?
Sent from my D5503 using xda app-developers app
After running a full reset from PC this issue seems to have been solved.
Cfager said:
After running a full reset from PC this issue seems to have been solved.
Click to expand...
Click to collapse
And it's back. Camera often freezes the whole phone. When I listen to music, and starts snapchat and change from back to front camera, the whole phone freeze and the music stops for almost ten seconds.
Same here, 14.3.A.0.681. Did anyone found a fix?
The camera app opens and works, but at the moment to focus it just stuck on focusing and the photo is never taken.
I experience the same issue. Often, I have to wait for the camera to open, and SnapChat is unusable now. Don't really feel like resetting if people here are reporting that it doesn't fix the issues.
Same issue here. But on 785 (4.4, latest update, german TFT, unlocked BL and root). Camera hangs on every occassion, doesn't make a difference which capture method I use. Tried emptying cache and data for the camera app but that didn't solve anything. I don't want to reinstall my phone because it's a pain in the ass. Problem does not occur with the front camera.
I did find a fix!!!:
Just clear data&cache of the camera app and snapchat (just need to log in again). Now everything works smooth and quick again.
@madlive: weird, for me clearing data&cache fixed all my problems. Maybe try it again?
koningjim said:
I did find a fix!!!:
Just clear data&cache of the camera app and snapchat (just need to log in again). Now everything works smooth and quick again.
@madlive: weird, for me clearing data&cache fixed all my problems. Maybe try it again?
Click to expand...
Click to collapse
Having just sold my Z1 (after having .757 installed) and now using a 'spare' Z1 Compact until my Z2 arrives, I wasn't that surprised to notice that the Z1 Compact has exactly the same problems as the Z1.
Wiping, resetting, clearing the cache - all pointless in the long run. Any fix is coincidental. It's a bug that hasn't been completely fixed with .757. The mere fact I've had the same problems on both handsets shows it's the firmware.
If you unlock the phone and start up the camera via the icon, chances are it will work fine.
If you activate the camera from standby, it may fail (the freezing problem, or 'camera not available' error).
What .757 seems to have fixed is the issue where the phone starts to get red hot and then you get the warning that it's too hot to use the camera. I've been taking a lot of photos this last weekend and never had that happen, so at least Sony fixed one thing. I suspect that was down to a series of problems with the media server and creating thumbnails etc, all of which were fixed.
When you have the freezing problem, was the phone locked? In other words; was it locked, but you started the camera via the camera key or dragging up the camera icon? When you tapped power to turn off/on, did you then have to unlock again? If you subsequently unlock - does the camera work fine now?
My hunch is that this is where the problem lies. I've got pattern unlock and now have it set to not lock for 30 minutes. So if I'm taking photos, I unlock the phone and - touch wood - I have no camera issues for that time.
If the phone has locked itself later on, and I don't unlock first, I expect the camera to fail. Yet it doesn't always - but once is still too much. I missed a potentially awesome photo of my two year old son because of this - and it's bloody frustrating. Especially as there's no idea on when we might get another update.
Another problem I noticed on the first KitKat release was the on-screen keyboard appearing over the camera one time. I'd been using the keyboard in another app before firing up the camera using the button, so the camera fault must be down to how it sets itself up when launched - and what you were doing just before (unlock screen, another app) influences the likelihood of it crashing.
In any case, it's a pain.
But on the plus side, the quality of the photos I got over the weekend - mostly in manual landscape mode - are stunning. The phone is capturing a level of detail that is exceptional now. And auto mode is now generally pretty good too, suggesting it doesn't just bump up the ISO all the time.
Same bug here!
EpicLPer said:
Heya!
Anyone having some camera issues since the 4.4 Update?
Mine crashes and/or freezes randomly when taking photos with the software and hardware buttons. Sometimes the whole phone freezes and won't respond on any touch input. Sometimes lock and unlock it again helps but most times I have to wait a few seconds or use the "OFF"-Buttons.
Any fix for this?
Click to expand...
Click to collapse
I'm having the same problem here. Does Sony is aware of this bug?
Does anyone know of a link where we can complain about it to the manufacturer?
I thought that something was wrong/broken with my phone, but then, after seeing your posts, it isn't... So no factory reset... Just wait for an update? even 3rd party apps seem to crash, expecially the google camera... Wth
I'm getting the same problem since the stock 4.4.2 update, battery life doesn't seem as good anymore either, but i'm always near a charger so the new Camera bugs are the most annoying.
You can't exactly "catch a moment" by whipping your camera out anymore, most of the time I'm waiting about 5-10 secs for the picture to appear ready to take a pic, especially noticeable on Snapchat or when switching from front-face to rear.
I woudn't mind but being on Stock Firmware I'm always waiting longer for Android updates, supposedly because of the extra rigorous testing etc!
bump !
it appears accessing camera from different locations (lockscreen shortcuts ...) confuses the mecanism, this added to some flashlight app and you're good to have the reboot-proof camera FC problem... pffff
Possible Fix!
*** possible fix! ***
I read this on another forum and for about 5 days now my camera has been behaving completely normal across all apps!
Little warning - for me this logged me out of some apps, and caused me to have to put some widgets back on - it almost behaved like clearing the cache when you're rooted, no data lost just a some apps liked twitter etc were acting like they were installed for the first time...
The method is to boot into safe mode once, then just power the phone off and boot as normal:
Hold down your power button
In the menu hold down the "Power Off" option and say OK to safe mode
Once you're in safe mode, turn the phone off
Turn the phone on again, it will boot as normal
Camera just now behave as normal!
Not only has it worked for me so far, but my whole phone seems a bit faster.
Good luck!
Yes have faced that issue with camera, just like my friend warned me :/ freezing, when clicking
Factory reset didn't do much good
Sent from my Z1 compact
Hey guys,
I have a weired camera problem and I coudn't find anyway to fix it
The camera was working perfectly fine until one day It started being unresponsive sometimes and now I got to the point where it rarely responds!!!
When I open the camera sometimes it just shows black screen and I'm unable to do anything then after about 3 secs phone reboots and sometimes the camera app launches but the viewfinder is just black and sometimes it simply fc's!!!
I tried several camera apps (manul camera....) but in vain!
My first attempt to fix this was deleting data and cache for camera app! then I made a factory reset then I tried updating to android N DP4 and then I rolled back and in vain!!!
Once the camera srops working it will not work again until I reboot the phone and after I reboot it the camera will work for about 5 minutes to 1 hour then the problem starts showing!!!
Hope yo Guys can help me solve the issue I really like the phone and I don't wanna lose it!
Thx in advance!
Sounds like a hardware issue to me. I would send it in for warranty or repairs if possible.
Did you managed to get it fixed? I have the exact same issue. I think it first started happening after the latest security updates. I hope it's not hardware related, this phone just came back from lg repairs for faulty digitizer.
i got the same problem. i just try to install the final version of android 7.0 and hope the problem won't show again...
i'm anyway quite sure it's not a hardware problem, cause when the camera works it works great and shoots perfect photos and videos...i think it's the last security pack update which causes these problems, and maybe the solution will be the new security pack update, of september
I had the same issue, and I simply couldn't fix it by any means. It just started to happen after 3 months of use, and came out of nowhere.
I had to return it, luckily it was amazon......
Really weird.
My rear camera suddenly stopped working. My phone didn't get any hurt in nowhere, just suddenly it stopped working. I was takin photos since 10 minutes before, I locked the phone and I noticed that Torch tile disappeared. I thought it was a bug and I didn't care anymore. The day before I noticed that even rear camera stopped working, I was trying to take a photo but the "change camera" (from front to rear) disappeared in every camera app I was using, camera apps opened by default with front camera opened. I tried to reflash ROM thinking that it was a ROM problem (even if I was using the same rom since months ago and I've never had any kind of problem), no results. Reflashing everything starting from stock firmware, no results. As a last hope, I tried to replace the rear camera by buying a new one, but the problem it's still here. Could someone that experienced the same problem, tell me where the problem could be? Or maybe some possible fixes, every kind of help is appreciated. Thanks.
Same
I have the exact same problem. After wiping the cache the rear camera is recognised and I am able to take a picture with it (which is not saved into gallery) but about 5 minutes later the option to switch to rear camera has gone and all camera apps (including social media such as snapchat) is stuck on front camera. This leads me to think it's not a hardware problem but rather that of software with which I am running cm13 nightlies that I have updated every day for the past week in the hope it will be patched.
I have this exact same problem on my d855 too..!
Sooooo frustrating, I've been looking everywhere for a fix, tried full factory reset the other day (I'm running full regular stock with no root or anything), and sadly that didn't work either... I'm glad to read someone has tried changing the camera hardware, cos that was I step I've considered taking, but I now know would be a waste of time and money...
But still, the problem persists..!
Sent from my LG-D855 using XDA Free mobile app
ehk13 said:
I have the exact same problem. After wiping the cache the rear camera is recognised and I am able to take a picture with it (which is not saved into gallery) but about 5 minutes later the option to switch to rear camera has gone and all camera apps (including social media such as snapchat) is stuck on front camera. This leads me to think it's not a hardware problem but rather that of software with which I am running cm13 nightlies that I have updated every day for the past week in the hope it will be patched.
Click to expand...
Click to collapse
I don't think that's a software problem simply for one reason: I'm on the same rom and kernel since months and camera worked fine. It stopped working suddenly with no reason.
SkankinStudios said:
I have this exact same problem on my d855 too..!
Sooooo frustrating, I've been looking everywhere for a fix, tried full factory reset the other day (I'm running full regular stock with no root or anything), and sadly that didn't work either... I'm glad to read someone has tried changing the camera hardware, cos that was I step I've considered taking, but I now know would be a waste of time and money...
But still, the problem persists..!
Click to expand...
Click to collapse
Yeah now you made me understand why the camera worked for some minutes. I'll try clearing cache after installing new camera module. I'll report the result. Thanks anyway.
Edit: It's not working. At first boot, systemUI doesn't load well, when I reboot everything works fine but rear camera isn't working. Maybe late I'll try with phone's camera. Now I'm using the new one bought some days ago.
same here!!!!! I'm using LOS13.1 on my d855 and i can't fix it... any idea?
What OS are you guys running? Is everyone experiencing the issue on Cm13?
Also try cleaning the camera connections really well.
I have same problem. Although i expirienced it first time on Lineage OS 14.1. Now 30B, but it still not working. I was listening to music through external speakers, and suddenly it stopped working. Music app was "playing" but i couldnt hear anything and when i exit the app my phone just stops working and starts being laggy as hell. Later that day i found out my camera is not working. I tried reattaching cam connector but it did not work...idk if i should order a new camera or it might be a software fix or something
same problem
happened to me after upgrading to 6.0 , downgraded back to 5 with no luck , even opened my phone and released and reconnected the 3 cables inside with no luck at all . don't know what to do
It's "good" to see other people with the same problem as me.
I replaced the camera and it still won't work.
I'm afraid that it might the problem with our motherboard...How can software block our camera even tho all of us fully reinstalled ROMs/Modems etc? It would be awesome if dev would see this and tell us what is the actual cause of this
If you reinstalled the entire OS using a TOT method, no files are left behind. This is more likely a hardware issue.
The Camera module is extremely close to the problematic hot chip on the G3 so it's not impossible something got messed up.
I have a d852 in Canada that doesn't get hot and I'm having this problem too. Going to order a new camera since I know this is a hardware issue. Hopefully fixed the issue. Not cool having no rear camera or flashlight
It's impossible Every G3 gets hot...you either are not heavy user or idk...but every G3 that i've held had the issue of overheating at some point...and indeed it can ruin everything...imagine 120C on your processor...that kills everything around it...idk if my processor got that hot as i've seen in some cases it did on internet, but it did go up to 90ish...and that is too damn hot
FIX ISSUE be Done
Hi all .
Problem method for repair
Issue is easy buy new rear camera D855 or this same conector D820/D821/Nexus5 is this same and all works fine I'm tested on my D855 International
camera From D821 perfect fit and don't had any foult. Great work and my G3 alive rear again :good:
( !!! URGENT !!! Don't put any paper or any dirt this is short fix and maybe You can crack connector camera on motherboard !!!)
If U still like Your's G3 don't put any **** tourial with fix BUY NEW CAMERA couple $$ AND FIX very cheap and clean LG STILL ALIVE :laugh:
(Camera had two IC chip and that is problem (burned or heat out)
Flash light it's well had same problem if U have problem camera,
In camea foult You cant turn on flashlight (software thinking camera all time working if camera is broke).
If u tru turn on flashlight he said (on broke camera) " Immpossible turn on flash light when camera work" !!!!!
Hi,
Last year (in august) my phone was stucked in a bootlop so I've sent it to the repair shop. (it was, and it is still under warranty so it was repaired by the official LG partner). They've changed the motherboard and fixed the phone. But from that date, my camera (both front and rear) are experiencing some weird problem(s).
1. i think that are less focus points since the phone was repaired
2. it is harder to get automatic focus
and the biggest problem is:
for the first couple of seconds, i get some weird static interference (i don't know if this is the correct term but you can see on the link, that for the second or two there is some interference)
1drv.ms/f/s!AlZuIPfxtUJcyypdpnKgJ24bHFxb
I have tried factory reset, and force stop camera, and even different camera apps but on every single app problem persists.
I think that the main problem is "focus" because when camera is focusing for the first time that interference appears. When camera focus, there is no more interference.
But as the phone is still under warranty, should I sent it to the repair shop?
Is this a common g4 h815 problem (because i didnt find anything when I searched for this problem)?
Is there maybe a way to fix this problem without sending it to the repair shop.
Thank you all in advance for your help.
i got the same problem after replace, and a nother problem is when i dont have a god coverage and my mobiledata is enablet i get interferance and phone gets so crazy (ghost totches)
Mine had a bootloop as well send it out for repair they swapped motherboard.
Ever since I have various problems. Now with camera focusing doesn't quite work the way it did before sometime it just won't get sharp.
Also zooming the camera on max then take a picture causes the camera app to crash
And when I take a picture in very dark environment my phone crashes and won't startup again. I need to plug it into the charger and then start it up again.
Last week, a new problem appeared. Phone is Ghost ticking at random places on touchscreen tried a factory reset didn't help.
@DollarBlingsy @neobdium
have you sent the phone back to the repair shop?
izzy.estranged said:
@[email protected]
have you sent the phone back to the repair shop?
Click to expand...
Click to collapse
I'm thinking about it. But the problems have to be found at repair service, and camera app is not always crashing, and phone doesn't always crash when taking pictures in dark environment.
Ghost touching doesn't always happen as well.
So I'm doubting they will recognize them as I send it out for repair because it looks fine at first sight.
DollarBlingsy said:
I'm thinking about it. But the problems have to be found at repair service, and camera app is not always crashing, and phone doesn't always crash when taking pictures in dark environment.
Ghost touching doesn't always happen as well.
So I'm doubting they will recognize them as I send it out for repair because it looks fine at first sight.
Click to expand...
Click to collapse
That's what I was thinking. But then I took pictures and videos of camera and I will also send that to the repair shop. Because that static interference appears every time, so I think they will recognize when they fix the problem
That's probably a smart idea!
My ghost touching have started when I reset my phone to factory default.
My camera crashes have been reduced by 70% with factory default
Thinking about unlocking and rooting and flash custom ROM since I believe there is a software failure that causes my ghost touching.
Anyway my first and last LG phone such drama phone good specs and awesome camera. But quality and software very bad