[Q] Bluetooth works with calls but not media audio - G3 Q&A, Help & Troubleshooting

I have looked through 16 pages and have not found a solution.
My day old verizon G3 works with phone calls, but thats it. Audio wont play with videos or music when paired with bluetooth headphones
I have tried google play music and power amp.
I have rebooted the phone several times.
switched from dalvik and ART.
I have paired and Unpaired.
Tried every setting I can think of.
The Bluetooth headphones are Motorola S11 HD
They work fine on my computer, tablet, G2, note 3
any suggestions are greatly appreciated
Thank you in advance

jpimaging817 said:
I have looked through 16 pages and have not found a solution.
My day old verizon G3 works with phone calls, but thats it. Audio wont play with videos or music when paired with bluetooth headphones
I have tried google play music and power amp.
I have rebooted the phone several times.
switched from dalvik and ART.
I have paired and Unpaired.
Tried every setting I can think of.
The Bluetooth headphones are Motorola S11 HD
They work fine on my computer, tablet, G2, note 3
any suggestions are greatly appreciated
Thank you in advance
Click to expand...
Click to collapse
I use mine everyday to stream music via bluetooth. Are you sure the media option under the bluetooth connection is enabled? What are you connecting to?

Similar issue
I too own a Verizon LG G3 that I purchased recently. I also have a pair of LG Tone Ultras that I am having trouble with. I mainly use them for music and the occasional call. I've found that when I turned off phone audio under Settings > Bluetooth, I'm able to listen to music, which is nice, but the control buttons on the Bluetooth headset don't work, which is a mediocre workaround. Since I've tried a hard reset with no luck, I'll be contacting lg because at the very least, their own peripheral should work with their phone.

smallrye said:
I too own a Verizon LG G3 that I purchased recently. I also have a pair of LG Tone Ultras that I am having trouble with. I mainly use them for music and the occasional call. I've found that when I turned off phone audio under Settings > Bluetooth, I'm able to listen to music, which is nice, but the control buttons on the Bluetooth headset don't work, which is a mediocre workaround. Since I've tried a hard reset with no luck, I'll be contacting lg because at the very least, their own peripheral should work with their phone.
Click to expand...
Click to collapse
I come from the philippines and i have the g3 also. my bluetooth connection was fine it connected to my car and headset but now it only receives calls but does not play music through my bluetooth headphones. when i press the play button on my headset it plays on the device itself. checked under bluetooth setting and call and media and audio was checked.
my device is rooted. i did a factory reset but the problem remains unfixed. please help.

Bump same issue here
Sent from my LG-D851 using Tapatalk

Didn't have any issues until a couple days ago, then the phone stopped playing music through bluetooth. Phone is set to allow media through blutooth for my car connection, my cat says the phone is connected as a phone and as an audio device. I dunno what went wrong. Occasionally I am able to get it to work again by resetting, but it stops working again after a while.

I've noticed this same behavior.
I found that if I go into the Bluetooth settings I can uncheck the "media" option for the device, then check it again, and it will work until the next time I connect. Not a graceful solution by any means, but it keeps me listening until something more useful comes up.
Eric

Simple Solution for Me, LG G3 Audio Streaming
Well I had this problem. I could make calls and they worked fine, voice and sound.
I could not get streaming media to play but I could see that the songs were registering on my car display.
I tried everything, the settings on the phone, re-pairing. etc. Nothing worked.
I just found out that it was a more simple problem. Somehow the bluetooth volume got turned down and all I did was turn it up while testing the problem on another car stereo. Maybe it'll work for you, just turn up the volume while attempting to stream music to your stereo on your LG G3. There are various volume settings on the phone for different things. I have no idea how the volume could have been turned down, that low. It takes holding it a few seconds of holding for the volume to go back up. I have not adjusted the volume on the phone in some time....so maybe it is bug, dunno. Maybe its just an easy accidental thing, turning down the volume. I never adjust the volume on the phone with the back buttons, too hard to get to. That is how I turned up the volume in this case, back button on the LG G3
This is not the solution I read about where you can call someone, turn up the volume then the media stream works. I guess these could be related but not what I did.

Same problem (not fixed)
I've got the same problem with my lg g3 and mpow Thor headphones, I need quick help please

It must be the phone cause it has the same problems with a JBL charge 3

yeah, same issue here. Bluetooth connects for call audio only. Running Marshmello 6.0.1

aakashn said:
yeah, same issue here. Bluetooth connects for call audio only. Running Marshmello 6.0.1
Click to expand...
Click to collapse
Everything works fine here, so it's not a general phone issue.
Does it properly recognise the bluetooth device as headphones/speakers?
Also I see a lot of you talk about car bluetooth. There are a lot of cars that don't actually support streaming media over Bluetooth (just voice calls since they are much lower quality).
There was a thread on the main XDA page a few says ago.

Hi Engmia,
When I initially get into the vehicle the car does recognize the device with headphones/mic symbol however if I go into my bluetooth settings and look at the profiles that are connected, only the "Call audio" profile is available. If I unpair the device and restart my phone, then re-pair the device it will eventually connect and using "call audio" and "media audio" profiles. I believe this is a Marshmellow issue as it's happening in both of my cars.
Thanks,
Aakash
engmia said:
Everything works fine here, so it's not a general phone issue.
Does it properly recognise the bluetooth device as headphones/speakers?
Also I see a lot of you talk about car bluetooth. There are a lot of cars that don't actually support streaming media over Bluetooth (just voice calls since they are much lower quality).
There was a thread on the main XDA page a few says ago.
Click to expand...
Click to collapse

aakashn said:
Hi Engmia,
When I initially get into the vehicle the car does recognize the device with headphones/mic symbol however if I go into my bluetooth settings and look at the profiles that are connected, only the "Call audio" profile is available. If I unpair the device and restart my phone, then re-pair the device it will eventually connect and using "call audio" and "media audio" profiles. I believe this is a Marshmellow issue as it's happening in both of my cars.
Thanks,
Aakash
Click to expand...
Click to collapse
Hello,
If you car actually has A2DP (the Bluetooth media standard for streaming media over bluetooth) which is supported by having the option enabled when reconnecting then it's a bug either in the car protocols or the phone software.
I can't help further unfortunately but recommend you to use the current workaround you've found and submit a proper bug report.
I think the rebooting of phone is an unnecessary step, try just unpairing the device or even better, just resetting the connection to see if it will work and save some time.
You can also try updating to 7.1.1, to see if the issue is resolved there.
Personally I've never experienced issues on neither 5.0, 6.0 or 7.0 with my bluetooth headphones. In dact I was always pleasently surprises by how well the pairing worked.

Thanks for the reply engmia. I know both vehicles support A2DP, and I do not have issues with a different device. Are the 7.1.1 roms all AOSP? Would they be okay to use as a daily driver?
Thanks!
engmia said:
Hello,
If you car actually has A2DP (the Bluetooth media standard for streaming media over bluetooth) which is supported by having the option enabled when reconnecting then it's a bug either in the car protocols or the phone software.
I can't help further unfortunately but recommend you to use the current workaround you've found and submit a proper bug report.
I think the rebooting of phone is an unnecessary step, try just unpairing the device or even better, just resetting the connection to see if it will work and save some time.
You can also try updating to 7.1.1, to see if the issue is resolved there.
Personally I've never experienced issues on neither 5.0, 6.0 or 7.0 with my bluetooth headphones. In dact I was always pleasently surprises by how well the pairing worked.
Click to expand...
Click to collapse

aakashn said:
Thanks for the reply engmia. I know both vehicles support A2DP, and I do not have issues with a different device. Are the 7.1.1 roms all AOSP? Would they be okay to use as a daily driver?
Thanks!
Click to expand...
Click to collapse
Yeah, you are looking for a custom AOSP rom for 7.0 since LG isn't planning to release the update.
It's absolutely lovely for a daily driver, works great and is quite good stability wise. Sometimes a new weekly (LineageOS) will have an unexpected bug, but that's why you just keep the previous version or a backup to keep everything running smoothly.
Going back to stock would be a pain for me at this point, both function and performance wise. I don't think you'll be missing anything from the stock rom, and most importantly, double tap to wake works.

problem seems to be syncing to multiple devices
Ran into this problem this morning.. I have an LG HBS900 headset paired to my LG G3 and my PC.. It looks like the PC's bluetooth set it up as a media device and the phone would only connect it for voice calls, no options for media showed up in the bluetooth settings on the phone..
To fix the problem:
I paired the headset to my PC and and then unpaired it and shut off bluetooth on my PC.
I also unpaired the headset from my phone, cleared the caches and rebooted.
After reboot I paired the headset to the phone and media options were available again..
Hope this helps

Just had this happen to me now ... Couple of restarts, syncing my headphones to a computer and back to my phone fixed it for some reason.

Same issue with the LG V20 Smartphone
SmartPhone: LG V20
Service Provider: AT&T
Android 7.0 (not rooted)
Kernel 3.18.31
Bluetooth Headset model: LG HBS730
Pairing is not a problem. It pairs quickly and connects both phone and media controls, however the media controls do not work. The buttons themselves are connected and working because when I press and hold any of the media buttons, I'll hear a quick double-beep. The buttons that do not work are the "play/pause" toggle, the "play next" and "play previous" buttons. The buttons that do work are the "volume up/down", the "answer/hangup" buttons.
I've tried some of the previously mentioned suggestions, like disable then re-enable controls and pretty much have done that will all the media controls in settings and within the applications.
The LG HBS730 worked perfectly for over a year with my previous phone, the Samsung G5 Active and works perfectly with my 2 Android tablets. The headset works fine.
The LG V20 bluetooth media controls also fail in the identical ways when the phone is connected to my Toyota Highlander's Bluetooth. The phone answers and hangs up properly, but the music will not pause or play until I hit the button on the phone. The controls do not function from the Highlanders audio controls on my console. This is also true with my Honda Link Bluetooth. Same exact symptoms. I have to use the phone to control the audio.
I have logging enabled on my phone if anyone knows how to get the logs off this LG, I would be happy to donate them to the cause of getting this fixed.
--Tom

tripleplay said:
SmartPhone: LG V20
Service Provider: AT&T
Android 7.0 (not rooted)
Kernel 3.18.31
Bluetooth Headset model: LG HBS730
Pairing is not a problem. It pairs quickly and connects both phone and media controls, however the media controls do not work. The buttons themselves are connected and working because when I press and hold any of the media buttons, I'll hear a quick double-beep. The buttons that do not work are the "play/pause" toggle, the "play next" and "play previous" buttons. The buttons that do work are the "volume up/down", the "answer/hangup" buttons.
I've tried some of the previously mentioned suggestions, like disable then re-enable controls and pretty much have done that will all the media controls in settings and within the applications.
The LG HBS730 worked perfectly for over a year with my previous phone, the Samsung G5 Active and works perfectly with my 2 Android tablets. The headset works fine.
The LG V20 bluetooth media controls also fail in the identical ways when the phone is connected to my Toyota Highlander's Bluetooth. The phone answers and hangs up properly, but the music will not pause or play until I hit the button on the phone. The controls do not function from the Highlanders audio controls on my console. This is also true with my Honda Link Bluetooth. Same exact symptoms. I have to use the phone to control the audio.
I have logging enabled on my phone if anyone knows how to get the logs off this LG, I would be happy to donate them to the cause of getting this fixed.
--Tom
Click to expand...
Click to collapse
Sorry logs don't help me since I'm not a developer. I don't experience any issues on my d855 running LineageOS 7.1.1 and AKG Y45BT headset.
Pairing, controls, music playback all work perfectly fine.
I suggest you try contacting LG if the headset's controls are working on other devices.

Related

Bluetooth no longer plays music through headphones, but calls still go through

Hey guys,
So okay, I am having an issue and have not been abe to solve it for a week now. Allow me to start...
I have the sony MDR-1RBT headphones. I've had them since last February and have used them without any problems. Connection, set up, and usage has always been a breeze. Until recently.
I started my day and connected my headphones like usual and it said they were connected. Cool. Went to play music and it played through my phone. Not sure why. Tried to make a call, audio went through bluetooth device. So they say they are connected and playing through the bluetooth device but is clearly is not.
Things I have tried to fix it:
power cycling phone and headphones
disconnecting and reconnecting bluetooth connection
gone into device settings and made sure media was checked for my bluetooth device
researched through the internet
followed what the person on this link suggested: http://forums.androidcentral.com/ge...r-playing-note-2-music-but-does-do-calls.html
The last step, when I tried it it connected! Yay! Then I turned the headphones and bluetooth off and went to turn em on again and it went back to not working. Tried the same method and it didnt work.
I am running on an LG G2 Rooted but not ROM'd. I know the issue is not with my headphones because I tried to connect the device to my Jawbone Jambox and it did not work on that either. I am not sure why it is not working.
I consider myself pretty tech-savvy and I am pretty upset that I haven't been able to figure it out. Let me know what you guys think.
When you go to your phone bluetooth setting with a list of paired devices, do you see 1RBT listed in there as "connected to phone and media audio"? This is very important because it sounds like it's only connected to phone but not media audio.
Do you have any other bt devices you paired up with your phone? Like wireless speaker or another set of headphones? Quite often if you have a few with power, there will be a race condition which one gets connected as media. But since you said music was playing through your phone speaker, I assume there is not conflict with another device. But nevertheless, just delete all your previously paired up devices in Bluetooth list to make sure there is no conflict. Remove 1RBT as well. After you remove everything, reboot the phone, and do a fresh pair up with 1RBT. See if that helps?
Also, try to pair up these headphones with another device, either phone or a tablet to make sure there is no issues with bluetooth radio on your phone. If you have access to another bluetooth device, try to pair it up with your phone to make sure everything is working as expected.
Let me know the results, and we will go from there.
cmonnats23 said:
Hey guys,
So okay, I am having an issue and have not been abe to solve it for a week now. Allow me to start...
I have the sony MDR-1RBT headphones. I've had them since last February and have used them without any problems. Connection, set up, and usage has always been a breeze. Until recently.
I started my day and connected my headphones like usual and it said they were connected. Cool. Went to play music and it played through my phone. Not sure why. Tried to make a call, audio went through bluetooth device. So they say they are connected and playing through the bluetooth device but is clearly is not.
Things I have tried to fix it:
power cycling phone and headphones
disconnecting and reconnecting bluetooth connection
gone into device settings and made sure media was checked for my bluetooth device
researched through the internet
followed what the person on this link suggested: http://forums.androidcentral.com/ge...r-playing-note-2-music-but-does-do-calls.html
The last step, when I tried it it connected! Yay! Then I turned the headphones and bluetooth off and went to turn em on again and it went back to not working. Tried the same method and it didnt work.
I am running on an LG G2 Rooted but not ROM'd. I know the issue is not with my headphones because I tried to connect the device to my Jawbone Jambox and it did not work on that either. I am not sure why it is not working.
I consider myself pretty tech-savvy and I am pretty upset that I haven't been able to figure it out. Let me know what you guys think.
Click to expand...
Click to collapse
I come from the philippines and i have the g3 also. my bluetooth connection was fine it connected to my car and headset but now it only receives calls but does not play music through my bluetooth headphones. when i press the play button on my headset it plays on the device itself. checked under bluetooth setting and call and media and audio was checked.
my device is rooted. i did a factory reset but the problem remains unfixed. please help. i have installed g3 tweaksbox but i dont see any mods that is related to music apps. i dont know what to do. i have considered unrooting and flashing stock rom.
I was having the same problem until I realized the volume on my jawbone itself was turned down.
Vectron's Suggestion Worked For My Bluetooth Headphones
I was heaving the same issue as the OP all morning. My Beats66 Bluetooth headphones were working just fine since I got my Alcatel Idol 4, with Android 6.0.1 (Marshmallow) phone through wireless provider CricKet, just 2 days ago. I primarily purchased the headphones for placing phone calls, just because most Bluetooth headsets I have purchased, and Android phones in general, are too low volume for my impaired hearing to make out. However, I do listen to music on them as well.
This morning as I am exiting a taxi, I hear music coming from my backpack. Somehow, something launched one of my music apps, probably the buttons and screen were activated while items in the backpack pressed against them. The settings said Media and Phone were connected to Beats66, and the phone did come through the headphones only, but the music would only play on the phone's external speakers.
I found this thread from a Google search, and Vector's post was helpful for me. I went to Bluetooth settings and highlighted Beats 66 headphones, then selected "Forget." I rebooted the phone, paired the headphones, and all my music apps play through the headphones now. Lets see how long it lasts right? Since this is a brand new out of the box phone, I did install numerous Apps, all of which want user authentication, permissions, and countless settings and permissions to interact with other Apps and phone hardware. Hopefully with everything getting set up the way I like my phone, (I'm particular about everything, or I just find the phone annoying rather than a tool), I won't make anymore changes that will alter the operating status of the headphones.
Thank you
I am experiencing the exact same issue on my LG G3 with my Skull Candy Wireless headphones. The headphones pair and phone audio works, but Pandora, Google Music and any other streaming audio app plays over the phone speaker. I noticed that I received a Carrier OTA software update on Jan 17, 2017 and am wondering if that is when it may have charged. The only way to resolve it so far has been to clear the BT cache. This is temporary fix as when you attempt to pair again it is back to only phone audio and no music audio.
My headset is not working with music until you turn off the phone audio just to play music. My phone is Lenovo A2010-a and my headset is Nia X2. Please help
cybrslug said:
I am experiencing the exact same issue on my LG G3 with my Skull Candy Wireless headphones. The headphones pair and phone audio works, but Pandora, Google Music and any other streaming audio app plays over the phone speaker. I noticed that I received a Carrier OTA software update on Jan 17, 2017 and am wondering if that is when it may have charged. The only way to resolve it so far has been to clear the BT cache. This is temporary fix as when you attempt to pair again it is back to only phone audio and no music audio.
Click to expand...
Click to collapse
Ever get this resolved? Still having this issue and so far only fix for me has been using Ti Backup to nuke all the bluetooth data, rebooting and then it'll connect fine. I also have Skullcandy BT headphones. Trying my car's BT too to no avail. Same problem. I think this is the same issue: https: //forum.xda-developers.com/lg-g3/help/bluetooth-calls-media-audio-t2837471/page4
I ended up buying an Amazon​ Moto G4 as it is slated to get Android 7.0. I honestly believe it had something to do with the last security update LG pushed out. Since the G3 is not updating I will attempt to root and rom at some point though recent search seem to show the LG G3 can't be rooted.
cybrslug said:
I ended up buying an Amazon​ Moto G4 as it is slated to get Android 7.0. I honestly believe it had something to do with the last security update LG pushed out. Since the G3 is not updating I will attempt to root and rom at some point though recent search seem to show the LG G3 can't be rooted.
Click to expand...
Click to collapse
I rooted mine fine with Kingroot. Get Kingroot, root, install twrp and flash supersu then delete Kingroot. Worked for me at least.
As far as this BT bug with the G3 I don't have anything better than the data wipe workaround so far, so good luck with the Moto.
Thanks guys. I also had the same problem but i restarted my phone and my music is just playing. Yah!!!!!!!!!!

[Q] Bluetooth headset buttons not responding

I have a Verizon G3 but figure this forum gets more eyeballs, and perhaps this is a universal Bluetooth issue.
I use the LG Tone+ HBS-730 headset with my phone. If I go into a music app and start playing music through my headphones with the app, no problem. But, let's say I pause music for a while, or turn the headphones off for a bit. I turn the headphones back on, press the play button on the right side, and nothing happens. The headset is still on - I can long-press a button and get the double-beep, but my music won't play. Sometimes it does, but most of the time, it doesn't. I switched from the stock Music player to Rocket Player, which has proven to be a little more successful.
Is there a setting I'm missing somewhere, or is this a common BT occurrence? Control is through the AVRCP BT profile, I believe. I know on my G2 I'd sometimes lose control sync with my phone, where I couldn't skip or pause the track through my headphones. This new problem seems like a magnification of that problem.
Overall, I do find the BT performance a little worse than the G2. I get more audio drops when the phone is in my pocket, but this is when I'm outside and BT is not great outside in general.
Thanks everyone - I have five days to decide if I want to return this phone, between this and some signal problems.
bluetooth connects. calls ok. media plays on device.
WheresTrent said:
I have a Verizon G3 but figure this forum gets more eyeballs, and perhaps this is a universal Bluetooth issue.
I use the LG Tone+ HBS-730 headset with my phone. If I go into a music app and start playing music through my headphones with the app, no problem. But, let's say I pause music for a while, or turn the headphones off for a bit. I turn the headphones back on, press the play button on the right side, and nothing happens. The headset is still on - I can long-press a button and get the double-beep, but my music won't play. Sometimes it does, but most of the time, it doesn't. I switched from the stock Music player to Rocket Player, which has proven to be a little more successful.
Is there a setting I'm missing somewhere, or is this a common BT occurrence? Control is through the AVRCP BT profile, I believe. I know on my G2 I'd sometimes lose control sync with my phone, where I couldn't skip or pause the track through my headphones. This new problem seems like a magnification of that problem.
Overall, I do find the BT performance a little worse than the G2. I get more audio drops when the phone is in my pocket, but this is when I'm outside and BT is not great outside in general.
Thanks everyone - I have five days to decide if I want to return this phone, between this and some signal problems.
Click to expand...
Click to collapse
I come from the philippines and i have the g3 also. my bluetooth connection was fine it connected to my car and headset but now it only receives calls but does not play music through my bluetooth headphones. when i press the play button on my headset it plays on the device itself. checked under bluetooth setting and call and media and audio was checked.
my device is rooted. i did a factory reset but the problem remains unfixed. please help. i have installed g3 tweaksbox but i dont see any mods that is related to music apps. i dont know what to do. i have considered unrooting and flashing stock rom.
Also interested in this, as I have the same issue but my car.
Op, did you ever find a fix, or work around?
OP
Do you have any other BT programs loaded? I had something similar when I had the Sony app and a Garmin app loaded. Both use BT to connect to their devices and they were interfering. I removed the Garmin one and my play/pause button started working again
Alan

O update and bluetooth audio

So I had been on the beta version since it was released and participated a few times in the thread here: https://forum.xda-developers.com/pixel-xl/how-to/android-o-beta-issues-t3609335 and others were having the same issue.
The issue is no song/artist information being displayed on my touchscreen stereo, and I cannot use the stereo to pause/skip to the next track (I have to do it through my phone). Ive tried a local audio player, Google Music, and Pandora all to no avail. The deck is a Pioneer double-din AVH-P8400BH.
In my daily car, my phone bluetooth name appears and I can change song ect thru the deck. It is not a touchscreen and it probably 10 years old.
Ive gone into the bluetooth settings and have tried changing the AVRCP from 1.4 to 1.6 (neither work), and audio codec from default to enable optional (neither worked).
Anything else I should try out?
TIA
Please add your experiences to this website... they currently have over 100 replies of this issue and some other Bluetooth issues. https://productforums.google.com/fo...eDphsoOJ4;context-place=forum/phone-by-google
I had the same issue, but a simple unpair and forget from both devices then repair fixed my problem
marcjc said:
Please add your experiences to this website... they currently have over 100 replies of this issue and some other Bluetooth issues. https://productforums.google.com/fo...eDphsoOJ4;context-place=forum/phone-by-google
Click to expand...
Click to collapse
Ill throw in my comments, thanks for the link!
mjc2251 said:
I had the same issue, but a simple unpair and forget from both devices then repair fixed my problem
Click to expand...
Click to collapse
Ill have to give this a shot!
mine has awful streaming. It has so many skips...snags...audio blanks...whatever term you want to call it....its not "uninterrupted".
I was hoping google IMPROVED Bluetooth. I don't understand why they have this struggle to be honest. Its 2017....Bluetooth is not new technology.
Maybe they should stop expanding their department to provide data to the government to spy on private citizens using smart devices, and they would use those resources to fix bluetooth
Pioneer brand head units in particular I have seen Bluetooth streaming issues when paired to flagship model phones for years...even back as far as my LG G3. I got a Kenwood head unit instead, never had an issue.
As far a the Pixel XL and BT streaming...I have only had issues with dropouts zap sounds or pops, when i am out mowing my back property with my tractor...phone in pocket and BT headphones on. But my previous phones did this...most certainly due to the railroad nearby and high rise high voltage power lines and towers that are above me in that area.
speedingcheetah said:
Pioneer brand head units in particular I have seen Bluetooth streaming issues when paired to flagship model phones for years...even back as far as my LG G3. I got a Kenwood head unit instead, never had an issue.
As far a the Pixel XL and BT streaming...I have only had issues with dropouts zap sounds or pops, when i am out mowing my back property with my tractor...phone in pocket and BT headphones on. But my previous phones did this...most certainly due to the railroad nearby and high rise high voltage power lines and towers that are above me in that area.
Click to expand...
Click to collapse
Pioneer uses a cheaper bluetooth and never updates the firmware of the chips to fully support the available Bluetooth profiles even when they are developing their units and new profile updates are available. I have had a very long and annoying history with them to the point where I was in direct contact with their build team after all my complaining. That was back in 2012. Never used another of their products again. :good:
I have the same issue on my Chevy Colorado 2017. Everything works fine on Spotify on my Huawei Mate 9, and iPhone 7. It also worked fine on 7.1.2. Spotify works and music comes through but no info is displayed. I unpaired both things with no success. Frustraring.
I tried unpairing mine as well, no luck either
stupidchicken03 said:
I tried unpairing mine as well, no luck either
Click to expand...
Click to collapse
Have you tried unticking "media" in the profile hitting ok, going back in and ticking media again?
pcriz said:
Have you tried unticking "media" in the profile hitting ok, going back in and ticking media again?
Click to expand...
Click to collapse
I have not. Ill give it a shot today.
No idea if this problem is related or not but might be worth a check if you have time. First time I put Oreo on my phone it was fine. Then I screwed something up and just ADB flashed the image again. Everything was fine until I tried bluetooth a few days later. It wouldn't connect until ticking that media box many times. Then I flashed the image again and it worked fine again.
So I just got the 8.0 OTA (not on beta). I see in the dev options that it shows what BT codec it is using.
I have noticed that only the option "Bluetooth AVRCP Version:" is the only value that changin it does it stick. The other setting appear to be on auto and revert to auto depending on what device u pair supports.
My first test on my Kenwood KDC-BT762HD it paired fine and it said it was using AptX. Streamed for a few min fine. Then after I got back in the car and it auto paired, music started skipping every several seconds. I turned radio off then on to repair it and it started streaming fine again....but was using SBC according to Dev options.
When I changed AVRCP version to 1.6.....it connects and uses AptX fine. However, the radio display no longer displays the BT media metadata(title/artist), but the controls on the radio still work. I change to AVRCP ver 1.4 and that restores metadata, but then it uses SBC again. (using ver 1.5 results in SBC and no metadata).
I don't really care about the song info not being displayed on my radio....but definitely seems to be something fishy with BT in this new update.
EDIT Update: so now I am noticing it auto re-connecting and using SBC all the time now. WOnt use aptX unless i delete the device and re-pair it. then it works for a few reconnects, but then drops to sbc cagin.
Thanks for posting, I won't be updating. The Bluetooth has never been right and now seems to have regressed.
Sent from my SM-T280 using Tapatalk
i think i'm having slightly fewer drop outs with oreo than with nougat. my moto x pure on marshmallow was really bad.
FZ1Darren said:
i think i'm having slightly fewer drop outs with oreo than with nougat..
Click to expand...
Click to collapse
i agree and although i dont get the proper song listing on my car stereo it seems everything else is better. on nougat my BT headset i use for work all day (moto buds) would often stop connecting properly and i would make a call and have to select "phone" then "headset" again to get audio back on headset and om Oreo it happens less frequently
fletch33 said:
i agree and although i dont get the proper song listing on my car stereo it seems everything else is better. on nougat my BT headset i use for work all day (moto buds) would often stop connecting properly and i would make a call and have to select "phone" then "headset" again to get audio back on headset and om Oreo it happens less frequently
Click to expand...
Click to collapse
If you switch to a rom that uses the CAF based bluetooth (all lineageos based ones should, crDroid does for sure as that is what I use) implementation this won't happen. Still haven't been able to track down exactly why, but for now I'm sticking with CAF based ROMs to avoid this.
Do any of you guys having this issue have an Android wear watch? I've had heaps of issues with Bluetooth streaming being all "jittery" and just skipping since the update. However, I found this is basically completely fixed when I turn my android wear (LG urbane) off, or at least the Bluetooth on it.
Tried all the developer options for BT but hasn't made a difference. At the moment, my solution is turning off BT on my watch when I'm listening to music. Bit crap but it works.
I have factory reset the watch and cleared BT cache on pixel.
Any other ideas?
Is anyone else still having problems with Bluetooth on Oreo? I was hoping the official 8.1 release would help me, but I'm seeing no change. I have a Kenwood BT952HD, and experience issues similar to what the OP describes. Audio is plays fine, no unreasonable stuttering. But I get no song info, and can't skip tracks. Also, the pairing isn't as automatic. Every time I turn on the car, I have to wake the phone up, and wait for the pairing to complete, which takes longer than usual.
I've tried playing with the AVRCP settings, along with clearing registrations at both ends and repairing, with no luck. Is anyone else still seeing similar issues?
8.1 working fine with my Kenwood BT762HD. I use PowerAmp v2 alpha build 704 app.

Bluetooth issues on official android Pie

Hi all...need some help with Bluetooth issues on my pixel 2 XL. I updated to the official Android pie today and noticed that my jbl Bluetooth earphones are having issues with calls. I cannot hear anything thing from the other side and the person on the other side can only hear some weird distortion. However I tried playing music on it and it works fine. Issue is only with calls. Anyone else facing this? I tried unpairing and pairing it again, restarted the phone, tried safe mode too but no luck.
Also I had sound echo issues with wired earphones (connected through dongle) on Oreo so I bought the jbl Bluetooth earphones and the echo was gone...and now after updating to Android pie my Bluetooth earphones don't work
Please help!
wazza1991 said:
Hi all...need some help with Bluetooth issues on my pixel 2 XL. I updated to the official Android pie today and noticed that my jbl Bluetooth earphones are having issues with calls. I cannot hear anything thing from the other side and the person on the other side can only hear some weird distortion. However I tried playing music on it and it works fine. Issue is only with calls. Anyone else facing this? I tried unpairing and pairing it again, restarted the phone, tried safe mode too but no luck.
Also I had sound echo issues with wired earphones (connected through dongle) on Oreo so I bought the jbl Bluetooth earphones and the echo was gone...and now after updating to Android pie my Bluetooth earphones don't work
Please help!
Click to expand...
Click to collapse
I have no issues wtih LG HBS730 BT headphones on calls or music with Pie. I've had four calls total, incoming and outgoing. I listened to music for about five hours too, no glitches.
I've had issues with the anker brand ones.
I have the same issue
Having issues connectingy to my car Bluetooth which has always worked before updating. Also experiencing WiFi drops.
Edit: went to stock Pie unrooted, and not as many wifi disconnects but my phone doesn't even see my car's Bluetooth connection . Fitbit connects just fine though. Weird..
Android Bluetooth is flakey as hell. Everyone gets a turn with incompatibility. P fixed my car with the first Dev preview. On O it was crud. There is a massive ongoing thread about it.
https://support.google.com/pixelphone/forum/AAAAb4-OgUsiJeDphsoOJ4/?hl=by
I had the same issue on my pixel XL on dp4 and dp5. Bluetooth worked fine for music but only crackled a little bit for phone calls. Both headsets and car were affected. Troubleshot it with Google rep and they told me my phone was broken. I also had multiple sensors stop working so auto brightness was broken and auto rotate was also broken (And a few other features like tap to wake screen). I ended up buying a pixel 2 xl and sending the other to Google as a trade in yesterday. Now I'm wondering if it wasn't just the software. I actually reset the phone and everything worked for a day or so before it failed again. I then exited the beta and everything worked on 8.1 Oreo for about a day before it all broke again. At that point I concluded it must be the phone. Hopefully the software didn't burn something up. I'm going to be ticked if this phone starts giving me trouble.
Are there any troubleshooting steps I can follow to see if solves the issue? Because it only happens on calls but music seems to be fine.
You can try rebooting in safe mode (long press the power off icon when you press the power button). I will restart with only minimal apps to see if it's being caused by a non Google app.
nukeruss said:
You can try rebooting in safe mode (long press the power off icon when you press the power button). I will restart with only minimal apps to see if it's being caused by a non Google app.
Click to expand...
Click to collapse
I tried this on my device but even in safe mode i faced the same issue
Ever since upgrading to PIE, I can no longer connect my my pioneer appradio head unit.
Phone works, but media Spotify or Pandora does not
Having the same issue, also, my "disable absolute volume" in developer settings doesn't work. I guess this is what to expect for early adopters.
I have had no issues with connectivity to my bluetooth headphones or to my car's bluetooth
However I have noticed that twice when I had phone call before entering the car and I connect to the car's bluetooth and the call is transferred to the car's audio, I get disconnected for a couple of seconds (after initially connecting correctly) and then it automatically reconnects and call continues normally ..
Android pie broke bluetooth for calls
abidhill said:
I tried this on my device but even in safe mode i faced the same issue
Click to expand...
Click to collapse
Stock Pixel XL: All bluetooth devices worked for all purposes on Oreo. After updating to Pie none of my bluetooth headsets will connect for phone calls. Bluetooth music broadcasting to speakers is unaffected. I'm going to call them about it tomorrow.
williamgrahamiv said:
Stock Pixel XL: All bluetooth devices worked for all purposes on Oreo. After updating to Pie none of my bluetooth headsets will connect for phone calls. Bluetooth music broadcasting to speakers is unaffected. I'm going to call them about it tomorrow.
Click to expand...
Click to collapse
Are you having any other issues. My original pixel XL had the same issue show up on the beta but it also affected some of my other sensors as noted in previous post. I now have a pixel 2 xl with no issues whatsoever.
williamgrahamiv said:
Stock Pixel XL: All bluetooth devices worked for all purposes on Oreo. After updating to Pie none of my bluetooth headsets will connect for phone calls. Bluetooth music broadcasting to speakers is unaffected. I'm going to call them about it tomorrow.
Click to expand...
Click to collapse
Do let us know what they say
wazza1991 said:
Do let us know what they say
Click to expand...
Click to collapse
Well, they seem to think that the problem is an app from the play store that doesn't play nice with Pie. Frustratingly, the problem corrects itself sometimes (but not all the time) after a reboot. They had me reboot into safe mode and this time it worked. After 20 minutes our support call was over. 30 minutes later one of my three headsets (with the oldest bluetooth version) didn't work, but two of the three did.
The tech (Jen, who was super nice but sounded like she was overseas and had to repeat herself a few times for clarity) said they only have 2 support options for this issue: 1) boot into safe mode and blame one of the apps from the play store or 2) FACTORY RESET THE PHONE! Once I explained that the phone was my google authenticator she suggested that to further troubleshoot I should turn off two factor for my google account (Ummm, no thanks. And that is why you should always PRINT OUT the QR code and put it in a fire-proof box in case you need to recover it)
I'll post back if it breaks again, but right now at least I can live with it.
Only "issue" for me is my wife's ILX doesn't seem to update the music information anymore. With the betas it did for a fee songs then seemed to stop. Now it's nothing at all but will double check today since I only drive it on occasion. Other than that, playback on our cars, Bluetooth speakers and headphones has been just fine. Love that it remembers the volume set per each device. No super low or super loud volumes on the start of playback.
Sent from my Pixel 2 XL using Tapatalk
I also have Bluetooth issues with Pie when connecting to my car (2017 Audi A4 with MMI+) I never use Android Auto by the way:
- Music playback is flaky: I have to start Play Music before connecting to the car, otherwise it cannot stream anything. Sometimes even this doesn't work and I have to repair again. This sucks, you always have to spend some time to check if everything works!
- My Radar trap warning app blitzer.de only works when streaming Audio from the phone to the car, even though I set Audio to HFP. With Oreo, the app started a phone call, it looked exactly like an incoming call. Now it only adds the warning to the phone's Audio Stream, so when listening to radio or streaming from a HDD I get no warnings.
- Phone calls work flawlessly, though
Try removing or 'forgetting' paired device and add it back again. It worked with my AirPods.

Question Bluetooth Media Playback in Car via Bluetooth Stopped Working with P6P

My P6P (US Unlocked) no longer plays media via bluetooth in my car. It just decided to stop suddently (while playing). Calls are still fine.
Things I tried:
- Bluetooth On/Off (On the car and on the phone)
- Unpairing/Pairing
- Reset Network Preferences on the phone
- Tried another phone with the car (works fine)
- Enabled/Disabled the bluetooth media profile (kept the calls and contacts sharing)
- Paired other bluetooth speakers to the phone and they work fine.
The phone seems to think that audio is playing and so is the car, it's just silent. I'm on the December update.
Any thoughts?
Are you by chance having this problem with SOUNDCLOUD? It's been trouble since my Pixel 2 & 3XL / Android 11. And I can get it started with force stop + clear cache, but it is a pain!
lambdaman said:
Are you by chance having this problem with SOUNDCLOUD? It's been trouble since my Pixel 2 & 3XL / Android 11. And I can get it started with force stop + clear cache, but it is a pain!
Click to expand...
Click to collapse
Nope, it's Youtube music, pokecasts and Google maps. I suppose it's everythings except calls.
slimfady said:
My P6P (US Unlocked) no longer plays media via bluetooth in my car. It just decided to stop suddently (while playing). Calls are still fine.
Things I tried:
- Bluetooth On/Off (On the car and on the phone)
- Unpairing/Pairing
- Reset Network Preferences on the phone
- Tried another phone with the car (works fine)
- Enabled/Disabled the bluetooth media profile (kept the calls and contacts sharing)
- Paired other bluetooth speakers to the phone and they work fine.
The phone seems to think that audio is playing and so is the car, it's just silent. I'm on the December update.
Any thoughts?
Click to expand...
Click to collapse
I've had a similar issue since getting the P6P. Usually it's (randomly) when I try to skip/restart a song or when the song ends the phone will still think it's playing, but the display for the car will show it's paused so audio will stop. To get it playing again I have to turn the phone screen on and press pause then play and it'll start playing normally. As you mentioned, only an issue in the car. No issues with any other bluetooth devices.
I haven't been able to get to the bottom of it, but I updated to the December build last night hoping that might fix the issue. Haven't been anywhere yet today to see if it worked, but your post is giving me doubts now lol.
Edit: Just to add, this is playing music locally from storage with the Retro Music app.
Since the December update i have the same problem, it will connect to phone but will disconnect and not reconnect to play media
On the December update. Was in the car today playing all my media. Iike Spotify and local music and works like a charm. Sounds awesome in my Mazda 3 through Bluetooth. Also same call signal as before more or less. Right now at least is good....but haven't left my area as it's the weekend. LOVE MY P6P!
More things I tried:
- In Developer Settings, changed Bluetooth AVRCP to version 1.3, 1.4 and 1.6.
- In Developed Settings, disabled hardware A2DP.
Still no dice, maybe I should go for a factory reset? Man this phone is weird
Yeah my bluetooth headphones and my home theater amp do not skip a beat, but my car keeps cutting out the music, only just started happening, slightly after decmeber update, so I think they pushed other updates (playstore) which caused these issues. Rebooting the phone fixed it, but nothing else including mentioned in the OP repairing the phone to the car, seemed to make it slightly better.
I too have also noticed the similar issue where the music just stops for no reason, and the phone app thinks its still playing, phone reports it's still connected.
For the OP, if you rock the volume keys up down and up again does it change, beause I did have mine at some point force to zero volume.
Update, it scould be related to temperature because in the morning do not seem to have the same problem, only in the afternoon, temp about 30deg C
danw_oz said:
Yeah my bluetooth headphones and my home theater amp do not skip a beat, but my car keeps cutting out the music, only just started happening, slightly after decmeber update, so I think they pushed other updates (playstore) which caused these issues. Rebooting the phone fixed it, but nothing else including mentioned in the OP repairing the phone to the car, seemed to make it slightly better.
I too have also noticed the similar issue where the music just stops for no reason, and the phone app thinks its still playing, phone reports it's still connected.
For the OP, if you rock the volume keys up down and up again does it change, beause I did have mine at some point force to zero volume.
Click to expand...
Click to collapse
I tried to rock the volume buttons on both the car and the phone and it doesn't seem to change anything. Both the car and the phone actually think that music is playing (as if it was on mute) and the progress time is always in sync.
slimfady said:
Nope, it's Youtube music, pokecasts and Google maps. I suppose it's everythings except calls.
Click to expand...
Click to collapse
Sounds like you're having moble data CONNETIVITY issue!
lambdaman said:
Sounds like you're having moble data CONNETIVITY issue!
Click to expand...
Click to collapse
Nope, It was actually fixed after factory reseting the car's headunit. Weird but at least it's all good now....
slimfady said:
More things I tried:
- In Developer Settings, changed Bluetooth AVRCP to version 1.3, 1.4 and 1.6.
- In Developed Settings, disabled hardware A2DP.
Still no dice, maybe I should go for a factory reset? Man this phone is weird
Click to expand...
Click to collapse
Hi mate, i had same issue, installing android 12L beta 3 fix all my problems, battery is awesome, fingerprint fast, animations smooth like butter....give it a chance and try, maybe fix all your problems.
I know it's a long shot but you should check the settings for automatic do not disturb. I had that happen when the phone realized I was driving and it drove me nuts. Uncheck and mystery solved.
Now if someone can tell me why at completely random times and within a call the device switches back to phone speaker or watch Bluetooth while on an Android auto phone call I'd be appreciative.
slimfady said:
My P6P (US Unlocked) no longer plays media via bluetooth in my car. It just decided to stop suddently (while playing). Calls are still fine.
Things I tried:
- Bluetooth On/Off (On the car and on the phone)
- Unpairing/Pairing
- Reset Network Preferences on the phone
- Tried another phone with the car (works fine)
- Enabled/Disabled the bluetooth media profile (kept the calls and contacts sharing)
- Paired other bluetooth speakers to the phone and they work fine.
The phone seems to think that audio is playing and so is the car, it's just silent. I'm on the December update.
Any thoughts?
Click to expand...
Click to collapse
Try disabling a2dp hardware offload in the developer settings, fixed all my bluetooth issues.

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