While playing Lionheart Tactics on my TabPRO (while connected to the charger) it suddenly turned off, and won't be powered back on using the power button. It's not an issue of flat battery, as the battery was on close-to-100%.
I was wondering why this happened and what I may do to fix it. Please help.
Hold down on the pwr button .....keep holding it down
amityg said:
Hold down on the pwr button .....keep holding it down
Click to expand...
Click to collapse
Thanks a lot. That did the trick.
Why does this happen?
Sent from my beastly SM-T320
Not sure as to why. It has only happen once with mine. I had to hold the pwr button down for almost 30 sec.
@amityg how do you came up with that way of fixing it?
Sent from my beastly SM-T320
Had to try something...as it would not turn on. It work for me and when I saw the post that someone's else had the same problem , had to share!
amityg said:
Had to try something...as it would not turn on. It work for me and when I saw the post that someone's else had the same problem , had to share!
Click to expand...
Click to collapse
Thanks a bunch. This worked for me. Is this a recurring issue with many users, or am I just one of the lucky few?
turned off
loosefalcon said:
Thanks a bunch. This worked for me. Is this a recurring issue with many users, or am I just one of the lucky few?
Click to expand...
Click to collapse
i just had the same problem . It went off last night and wouldn't turn back on . i was reading here that he had to hold down the power for almost 30 seconds.it also worked for me thanks.
For me worked as well . At first actually recovery boot worked as well, but after a point not anymore. Thanks for the posts.
The still existing problem is that, the tablet (running on M12) turns off spontaneously couple of minutes after it switched to sleep mode (with display forced on, it does not happen).
Any similar issues?
I doubt the tablet is "powering off" its more like it's freezing up perhaps a hardware issue or overheating ...etc, holding the power button for 20 sec causes the tablet to force shutdown (like hitting breaker switch on a powerstip or holding down the power button on a computer), where if the tablet was already shutdown you would only need to hold it for 5 sec.
Anyways if its just a software freeze and not a hardlock you might be able to catch the problem in logcat or dmesg if you have adb access and root (since you mentioned CyanogenMod you probably do) , just monitor the logs as you are using the device and when it happens look at the messages for an explanation.
power off
sometimes I have to hold down the recovery buttons for 45 seconds for it to turn back on
To clarify something here, the tab pro's were made in february as premium line and in a couple of months later were the Tab S tablets been released.
That means that all the pro tablets has been reduced in price really fast.
Many people bought this tablets while thinking that they had premium tablets.
This tablets are unfortunately having multiple annoying and mostly unique issues.
I haven't experienced any of those issues on any other devices.
Issues like:
- Problems with slow recovery
- Annoying noise when doing high end tasks.
- Problems with official fully working cm releases.
- Several random issues.
I think i know why there has been released a new ( Tab S ) tablet serie so fast.
Maybe it was even based on economic tactics
Sent from my i9100 running gingerbread.
otyg said:
I doubt the tablet is "powering off" its more like it's freezing up perhaps a hardware issue or overheating ...etc, holding the power button for 20 sec causes the tablet to force shutdown (like hitting breaker switch on a powerstip or holding down the power button on a computer), where if the tablet was already shutdown you would only need to hold it for 5 sec.
Anyways if its just a software freeze and not a hardlock you might be able to catch the problem in logcat or dmesg if you have adb access and root (since you mentioned CyanogenMod you probably do) , just monitor the logs as you are using the device and when it happens look at the messages for an explanation.
Click to expand...
Click to collapse
Thanks for the tip. I started to use logcat couple of weeks ago. Then my tablet is turned off suddenly again as i described before. When i looked in the log-file, i saw high camera activity just before it turned off. My interpretation for that was "the Smart Stay + is the cause". I uninstallted it nearly two weeks ago, since then my tablet stays on as it has to . Thanks again for the tip .
Related
Hello guys,
I tried to search for a similar issues but I couldn't find anything similar so please bear with me.
My KF sometimes shuts down overnight. In the morning then I have troubles to switching it on again (clicking the power button, holding it for longer periods of time...). It usually helps for the tablet being connected to the charger, but it takes a few tries to turn it on. After I managed to turn it on again, for example yesterday, it had 80% of battery left.
I am using CM nighties and this is happening already for some time.
I am also using juice defender, I am not sure if that is relevant.
Do you have any suggestion, what could be the cause of this? Maybe a suggested alternative rom? Or some logs I can check? I think the powering on troubles bother me more than the shutting off overnight since I always think it won't come back on anymore.
Also, not sure if relevant. If I try to turn it on and it doesn't, sometimes the button flashes orange. After a few tries it turns green and powers on. Not sure if I am now not only confusing times, when it was simply out of juice.
P.S. On a different note, just curious, does anyone know how if there is a rom with working mic already?
Thanks in advance.
jkb
Yes, I sometimes have the same issue with the power button - in fact it happened to me this morning where I went from about 60% charge to 16% with a sudden power drop.
Not sure why this happens. I thought it was a bad battery so I changed it but am still getting the problem every now and then.
Sent from my Nexus 7 using xda premium
the only thing that i can think of is that during the middle of the night a soft-reboot happens and it cant boot back up into the system. this would cause it to sit there and continually try to boot up. this would use a lot of cpu and a lot of power. as for why that drains battery while being plugged in, well i cant help you on that.
Thanks for the input. I've wiped dalvik, cache and the system and installed hashcodes AOSP Jelly Bean (http://forum.xda-developers.com/showthread.php?t=2041694) and at least it survived this night without shutting down so maybe this helped. If I come across the same issue, I will update this thread with new info.
Thanks again,
jkb
Check this out:
amazon.com/gp/help/customer/forums/kindleqna/ref=cm_cd_pg_pg139?ie=UTF8&cdForum=Fx1GLDPZMNR1X53&cdPage=139&cdThread=Tx2JSJNEOWHGOIT
Sounds like a hardware issue, and Amazon has been replacing those of customers who buy new from them.
Mine has this issue too. I KNOW it has battery power, and is still on, but the screen won't turn on. Only solution is to plug in power, then hold down the power button until it shuts down hard. Then turn back on.
I'm returning mine because of it.
Thanks for the info. I am still hoping this is a software issue.Regrettably I am outside o the US and thus replacing it is nearly impossible. I will see, if the issue returns with the new rom and will update the thread if it happens again, just for your information.
jokob.sk said:
Thanks for the info. I am still hoping this is a software issue.Regrettably I am outside o the US and thus replacing it is nearly impossible. I will see, if the issue returns with the new rom and will update the thread if it happens again, just for your information.
Click to expand...
Click to collapse
Try going to the WiFi settings and selecting 'never' for keeping WiFi on during sleep. This seemed to work for me.... So far it hasn't happened again.
Sent from my Nexus 7 using xda premium
I think this is the bug I am experiencing:
Shutdown bug stalls out the shutdown. Looks like the device is off, but it's still powered draining battery. Currently requires long power button press to fully shutdown after the screen is black (about 15-20 seconds).
from the 3.4 kernel thread (http://forum.xda-developers.com/showthread.php?t=2264563). I am not sure if cm 10.1 nighties contain this kernel, but the description is pretty much spot on.I couldn't test the fix (holding the button for 15-20 seconds), since I already changed roms, but if someone experiences the issue again, he can post if this works and which rom and kernel they are using.
This happens to my Kindle Fire device as well. It just randomly shuts off and it won't come back on until I do a hard shutdown then turn it back on. I currently have AOSP Jelly Bean 4.2.2_r1 on it.
pwrdbykimchi said:
This happens to my Kindle Fire device as well. It just randomly shuts off and it won't come back on until I do a hard shutdown then turn it back on. I currently have AOSP Jelly Bean 4.2.2_r1 on it.
Click to expand...
Click to collapse
Yes, it happened again to me with the same ROM, but it happens less often. I will try the updated kernel once it is finished.
On May 27, 2013, Hashcode listed the known issues of the current kernel on his website:
Sound / MIC debugging
Deep sleep issues with “omapdss_dpi” device
SmartReflex shutdown loop fix.
Charging driver / OTG improvrments
Click to expand...
Click to collapse
Looks like they've been identified and are being resolved. :good:
I bought a Samsung Glide i927 phone last month in the US, i bought it unlocked as i am from argentine, and i wanted to use it with movistar.
Recently the phone started to crash a lot, by that i mean that the screen starts going white, with horizontal lines and pixels of different colors appearing, then just turn off or restarts itself, only to crash again as soon as it starts an then turns off.
When this happens i try to start the phone and select the shut down option myself to see if the next time it starts it doesnt crash. But sooner or later it happens again.
This problem its happening too often, and not while doing something in particular like running an app or something. Sometimes it crashes just by plugging it to the power adapter, it even shows the white screen with the lines instead of the charging battery image when i charge it while turned off. I have already try to fix it upgrading android or doing a factory reset, but that didnt work.
Anyone have any idea of how to resolve the problem, or if its a hardware malfunction that cant be fixed?
To make things more difficult, as i said earlier im from argentine, and i cant go to AT&T or Samsung to get it fixed or get a replacement. English is not my first language, so please forgive my orthographic mistakes.
Thanks
This really sounds like some hardware problem, but to be safe, learn how to use Odin and use it to revert your phone to completely stock condition (cleaner than factory reset).
Sent from Samsung Captivate Glide @ CM10.1.2
AndyYan said:
This really sounds like some hardware problem, but to be safe, learn how to use Odin and use it to revert your phone to completely stock condition (cleaner than factory reset).
Sent from Samsung Captivate Glide @ CM10.1.2
Click to expand...
Click to collapse
I tried to do that, but the first times when Odin try to reboot the phone it just freezes and i have to unplug it. After many tries it finally finished, but the phone keeps freezing and crashing.
The phone even crashes while turned of and conected to the power adapter.
Do you think that with LiteROM 0.9.0, that might fix this issues?
I've got reboots too, try to disable auto brighness
It helps for me
Sent from my SGH-I927 using xda app-developers app
Power button issue
I am having a similar problem. At first, it just happened on rare occasions. However, today, it started doing it repeatedly. The phone was unusable. I did some checking around, and it appears that the power buttons on Samsung phones are prone to sticking. Some people suggest you actually remove the battery and slam the power button against a table. I wasn't going to do that, because I could just see it doing even more damage. What I did instead was firmly tap the power button repeatedly. It seemed to unstick the power button and allow the phone to function again.
Another alternative is to have the power button replaced, but that might be a hassle.
First of all, sorry for my bad english.
I bought it on amazon a few days ago, I have the same problem...
I thing aznemesis is right, because my power buttom is very sensitive, in fact, some times, when I press the button smooth and fast, to turn off the display like, the typical menu appears as if I had pressed the button for much longer period. Which proves your theory. The problem is if I hit the button over a table and the button breaks here in Chile do not exist spares of the terminal
Well, I did. I couldn't stand the desire to do so. After nearly 18 hours, the terminal isn't rebooted again.
Panchon1978 said:
I bought a Samsung Glide i927 phone last month in the US, i bought it unlocked as i am from argentine, and i wanted to use it with movistar.
Recently the phone started to crash a lot, by that i mean that the screen starts going white, with horizontal lines and pixels of different colors appearing, then just turn off or restarts itself, only to crash again as soon as it starts an then turns off.
When this happens i try to start the phone and select the shut down option myself to see if the next time it starts it doesnt crash. But sooner or later it happens again.
This problem its happening too often, and not while doing something in particular like running an app or something. Sometimes it crashes just by plugging it to the power adapter, it even shows the white screen with the lines instead of the charging battery image when i charge it while turned off. I have already try to fix it upgrading android or doing a factory reset, but that didnt work.
Anyone have any idea of how to resolve the problem, or if its a hardware malfunction that cant be fixed?
To make things more difficult, as i said earlier im from argentine, and i cant go to AT&T or Samsung to get it fixed or get a replacement. English is not my first language, so please forgive my orthographic mistakes.
Thanks
Click to expand...
Click to collapse
The horizontal lines on the screen sound as if it is an overheating issue. What were you doing before your phone shut off? Are you using the factory charger?
cure found
take the battery out...blow on the power button with some compressed gas to get the dust out....then pour a drop of silicone based lubricant on the power button so that most of it gets in the gaps...then hit the power button a few times....haven't had any reboots since then
Does anyone else have power on problems? Sometimes mine will only turn on when plugged in to USB. The last time I tried this it was 90% charged.
Thanks...
kduffman said:
Does anyone else have power on problems? Sometimes mine will only turn on when plugged in to USB. The last time I tried this it was 90% charged.
Thanks...
Click to expand...
Click to collapse
Nope.
Nope, no such Problems.
It's kind of weird. The power button is responsive when android is running. My screen blacks out and comes back normally. It doesn't seem like it's a hardware issue. It's just powering on. Some times it takes like 3 or 4 tries before it will power on. I have seen this before with my nexus and gtab but only when I went to a non factory rom.
I really like this tab and I don't have the blue line issue or backlighting problems. Just trying to see if this is a keeper or not.
Thanks
kduffman said:
It's kind of weird. The power button is responsive when android is running. My screen blacks out and comes back normally. It doesn't seem like it's a hardware issue. It's just powering on. Some times it takes like 3 or 4 tries before it will power on. I have seen this before with my nexus and gtab but only when I went to a non factory rom.
I really like this tab and I don't have the blue line issue or backlighting problems. Just trying to see if this is a keeper or not.
Thanks
Click to expand...
Click to collapse
Maybe you should do a factory reset to see if that fixes it.
Looks like it was just the SD card I was using. I am not sure what is up with it but when I added a newer 32g it's starting normally.
Hey All,
I'm currently on the CM11 04/22 nightly, and have made it all the way up to the 04/27 nightly to try and resolve this issue and have not been able to. Basically - the sudden death issue has been hitting me very hard - I can't use my phone at all.
I understand the 04/11 nightly is stable and doesn't have this issue, howevery CyanogenMod does not have this on their website.
Does anyone have this install available? (CM-11-Nightly-20140411-D2LTE.zip)
Thanks so much in advance
SLiK
please explain what you mean by sudden death? thanks
rkant18 said:
please explain what you mean by sudden death? thanks
Click to expand...
Click to collapse
I'll be using the phone (say checking my Instagram or reading a book on Play Books) and the screen may be on for about 5-6 minutes. The phone will suddenly shut off on its own. I'll start it up and then shut down again when the phone is loading. It will also sometimes say it has 1-2% battery when it really has 45% (which is what it shows when I plug the phone in).
Hope this clears it up.
SLiK786 said:
I'll be using the phone (say checking my Instagram or reading a book on Play Books) and the screen may be on for about 5-6 minutes. The phone will suddenly shut off on its own. I'll start it up and then shut down again when the phone is loading. It will also sometimes say it has 1-2% battery when it really has 45% (which is what it shows when I plug the phone in).
Hope this clears it up.
Click to expand...
Click to collapse
I had the same issue a week back. Was the most frustrating thing ever...
I finally narrowed it down to the power button. It actually had to do with the power button switch which is soldered to the motherboard. The power button was super sensative, therefore being engagded at all times, causing the phone to hard shutdown every time I tried to turn the phone on.
How I fixed it:
1. Opened my phone up
2. Broke the switch off
3. Done
Now I use my phone without a functioning power button but it was a quick and free fix so it doesnt bother me.
If I decide to do so in the future, I can also solder a new switch back and get the power button working again.
DO NOTE: This might now be the issue you may be facing, so do your research
Finally, I watched this YT video which showed me how to break the power button switch and eventually fix my phone: https://www.youtube.com/watch?v=3Glllc7bEJs
Good Luck
imcol said:
I had the same issue a week back. Was the most frustrating thing ever...
I finally narrowed it down to the power button. It actually had to do with the power button switch which is soldered to the motherboard. The power button was super sensative, therefore being engagded at all times, causing the phone to hard shutdown every time I tried to turn the phone on.
How I fixed it:
1. Opened my phone up
2. Broke the switch off
3. Done
Now I use my phone without a functioning power button but it was a quick and free fix so it doesnt bother me.
If I decide to do so in the future, I can also solder a new switch back and get the power button working again.
DO NOTE: This might now be the issue you may be facing, so do your research
Finally, I watched this YT video which showed me how to break the power button switch and eventually fix my phone:
Good Luck
Click to expand...
Click to collapse
I'm fairly confident that this isn't the power switch. And if it were I'm not sure how comfortable I would feel breaking the power switch off.
The thing that begs me to think this is a software issue is that I'll have 45% battery, the phone will die, and then I'll try to turn the phone on again only for it to tell me I have 1% battery left. I'll put the phone on charge (after it dies again) and it will say charging - 45%.
Anyway I've rolled back a few updates and it seems to be fairly usable now...
Try cleaning the USB port real well and don't use a cheap cable. Use a needle and make sure there is no lint packed in there. These things can cause the phone to cycle itself even when not plugged in. I've fixed several doing exactly what you describe.
Hey guys
I was super happy with my Australian Telstra M9 until an hour ago. I plugged it with 3% of battery in for charging and turned it off to speed the process up. When it was off the charging icon showed up just as usual. After a few hours I came back, unplugged the phone and it flashed 100% for a second. After that - nothing! It just won't turn on! I pressed every button and every possible combination of those. I plugged it back in for a bit and connected it to my laptop. But it's not even recognized. I googled for a bit but found no solution. I rooted the phone a couple of weeks ago but didn't do anything like that today. No updates, no new apps only some WhatsApp and 9gag.
What do you reckon? Is it bricked? Will I get a replacement and how long will that take? I have to leave Australia in 9 days so I'm quite on a schedule. -.-
Does anyone have any advice?!
Cheers Max
Edit: is there a chance to recover the data? I'm traveling and forgot to back anything up. Some of the data is quite important. And do you think I'll get into trouble because of the root?
No clue, try a different charger maybe.
I tried three different charges plus my laptop. Neither of them worked. Is there gonna be any way to rescue the data from the internal storage or will the just wipe it after they repaired it?
I would try holding the power and volume up button for at least 2-3 minutes. If it does come on, as soon as you feel it vibrate, move your finger down to the volume down button and hold it until you get into download mode. Then boot to the bootloader and then recovery and restore a nandroid.
Oh my god!!! Thank you so much! I have no idea why but after a minute it booted up just fine an all my data are still there. I'm never ever gonna forget a backup anymore. But what happend? Why did it start again? Battery is down to 50% so it seems it has been running all night and was stuck at some point. What can I do to avoid this from happening again? I don't wanna get a heart attack every time the phone won't turn on
But for the moment I'm alright! Thank you, thank you, thank you!
MrDuvet said:
Oh my god!!! Thank you so much! I have no idea why but after a minute it booted up just fine an all my data are still there. I'm never ever gonna forget a backup anymore. But what happend? Why did it start again? Battery is down to 50% so it seems it has been running all night and was stuck at some point. What can I do to avoid this from happening again? I don't wanna get a heart attack every time the phone won't turn on
But for the moment I'm alright! Thank you, thank you, thank you!
Click to expand...
Click to collapse
Hold power + volume up button will work in most cases.
TBH, don't really know what happened to you. Did you flash custom rom, recovery? or only root?
I didn't know that. I only new power + vol down. And I didn't hold it for a minute. I did nothing but flashing TWRP and root the stock rom. I didn't even change much with the root and only use it for titanium backup and adaway. That's why I was so baffled, when the phone suddenly "broke" because I didn't do anything unusual to it.
MrDuvet said:
Oh my god!!! Thank you so much! I have no idea why but after a minute it booted up just fine an all my data are still there. I'm never ever gonna forget a backup anymore. But what happend? Why did it start again? Battery is down to 50% so it seems it has been running all night and was stuck at some point. What can I do to avoid this from happening again? I don't wanna get a heart attack every time the phone won't turn on
But for the moment I'm alright! Thank you, thank you, thank you!
Click to expand...
Click to collapse
I'm glad you got your phone up and running. I know exactly how you feel, I had the same thing happen to me. I thought mine died when the screen went black after I flashed a kernel. Its always scary when the phone won't respond.
The phone was likely frozen. Power + Volume Up forces the phone to reboot after being held for a while. It could be some weird software issue due to the rooting and TWRP, but no one can say for sure. It might happen again but now you know how to reboot it If you really want to avoid the possibility of problems, you probably want to run stock and not root the phone or change bootloader... but what's the fun in that?
You're right no risk no fun. I'm actually waiting for cm so running stock is no option anyway
Thanks for saving me lots of headaches
FYI - I thought I had bricked mine as well - no flashing activity in a couple of weeks, all good chargers. Even made an appointment for repair.
Read the "hold power and vol up for a minute or two," and was like... nooooo... 10 seconds is the max you'd do that for... but tried it... bam, worked like a charm at ~45 seconds for me. Got into HTC FTM mode in which no option worked (reboot to bootloader, simlock, couple of others seemed to just pop immediately back to this weird non-download menu). Holding power for a while after that reset the device. Working now.
Thanks for the thread... been doing this for five years and this is the first no-charge no-response event I've had
lyall29 said:
I would try holding the power and volume up button for at least 2-3 minutes. If it does come on, as soon as you feel it vibrate, move your finger down to the volume down button and hold it until you get into download mode. Then boot to the bootloader and then recovery and restore a nandroid.
Click to expand...
Click to collapse
Worked like a champ, thanks a ton! :good:
Hi All,
About a week ago my M9 powered down while on charge and then wouldn't power on again. No response at all from the standard power button but only holding it for a few seconds at a time.
I knew the buttons to hold to enter bootloader and after several tries it powered on again.... It then ran for a couple of days with no issues.
Then a couple of days later had to power off the phone on a flight - same issue - wouldn't power on - dead.
It took several attempts to bring it back to life. I'm now in a position when every time I power off the phone it just doesn't want to come back on? Thought that it may have been a custom rom issue or a kernel issue - have tried changing both (painful experience by the way - having to wait for the phone to decide when its ready to wake up "when it feels like it after each new installation) but the problem is still there.
I have also found that entering bootloader using the power button and volume button isn't the only solution to "waking up" the phone. Just holding the power button for 10-60 seconds has the same effect - but it sometimes takes several attempts over several minutes - its very random.
Does anyone else have this recurring problem every time they power off? Does anyone on "stock" have the problem?
I'm starting to think that maybe its hardware rather than a software issue?
Try turning off the phone, plugging in the charger, and holding all three buttons for two minutes.
HTC has recommended this as a fix for battery issues like the slow charging bug. Apparently it clears all the battery settings and recalibrates it. The phone will reboot repeatedly while you're doing this, but that's normal. Keep holding the buttons.
I have seen HTC phones do this in the past when the battery system gets confused.
Bricked M9
iElvis said:
Try turning off the phone, plugging in the charger, and holding all three buttons for two minutes.
HTC has recommended this as a fix for battery issues like the slow charging bug. Apparently it clears all the battery settings and recalibrates it. The phone will reboot repeatedly while you're doing this, but that's normal. Keep holding the buttons.
I have seen HTC phones do this in the past when the battery system gets confused.
Click to expand...
Click to collapse
My M9 is not quite 6 months old - ALL stock. Went to bed last night , M9 quick charger plugged in with green light and phone power on - just in airplane mode. Woke up 4 hours later and found the phone dead.
I tried 1 button, 2 button, and 3 button holds for 5 minutes each, plugged in and not plugged in - still dead!
Any help would be appreciated.
aairlinepilot said:
My M9 is not quite 6 months old - ALL stock. Went to bed last night , M9 quick charger plugged in with green light and phone power on - just in airplane mode. Woke up 4 hours later and found the phone dead.
I tried 1 button, 2 button, and 3 button holds for 5 minutes each, plugged in and not plugged in - still dead!
Any help would be appreciated.
Click to expand...
Click to collapse
Best to run a logger like BetterBatteryStatsor GSam Battery Monitor to find out what is draining it
sausje85 said:
Best to run a logger like BetterBatteryStatsor GSam Battery Monitor to find out what is draining it
Click to expand...
Click to collapse
I am unaware of any way to do this if the phone wont turn on - it's dead.
aairlinepilot said:
I am unaware of any way to do this if the phone wont turn on - it's dead.
Click to expand...
Click to collapse
Ah you cannot even get it charged anymore?
I know HTC phones had an issue that when they are completely drained, they seem to be dead, even not charging or anything. Yet if you keep them in the charger, eventually they would show as charging and being able to turn on again.
aairlinepilot said:
My M9 is not quite 6 months old - ALL stock. Went to bed last night , M9 quick charger plugged in with green light and phone power on - just in airplane mode. Woke up 4 hours later and found the phone dead.
I tried 1 button, 2 button, and 3 button holds for 5 minutes each, plugged in and not plugged in - still dead!
Any help would be appreciated.
Click to expand...
Click to collapse
Leave it in connected to the stock charger overnight and see if that helps. If not, you might have a hardware fault and need to return it for warranty service.
I too thank you most profusely!!