[Q] Phone stuck in screensaver mode - Xperia Play Q&A, Help & Troubleshooting

Hi!
I brought my Xperia Play phone USED two years ago and I've never had any problems with it.
However, recently, the phone has started to freeze itself in "screensaver" mode (Where the screen goes black after 15 seconds and locks the phone), but the screen won't light up no matter which button I press. I've had to restart the phone every time this happens.
It's been behaving strange at start up as well, as it sometimes take 20 minutes just for it to turn on, while on other occasions, it won't turn on at all!
Is this problem caused by the battery, or is it the hardware?

Is it with stock firmware?

Vortelf said:
Is it with stock firmware?
Click to expand...
Click to collapse
Yes.
I've never modded it or installed custom firmware/apps.

Have you tried factory resetting it?

Vortelf said:
Have you tried factory resetting it?
Click to expand...
Click to collapse
Yes, but it didn't fix it. The problem still occurs.

tldr: Black screen, no display, everything works "under" (I can answer the phone etc). Not a flex cable problem because occurs randomly, regardless of the slider being open or closed. The problem also occurs during boot up, so rather not a software problem.
I think I have something similiar. Everything was fine until a few days ago the screen didn't want to unlock..or at least I thought it was that.
Basically the phone sometimes works OK but sometimes if I turn off (lock) the screen, it won't go back. To be precise, the phone works and if someone calls me I can pick it up moving the finger where the slider should be, it's just the display doesn't turn on. Same goes for booting, bootloader logo etc, so IMO it's not a software problem.
Strange thing is that it just randomly pops back, sometimes when I move the gamepad slider, sometimes when I put in a jack cable or if I hard reset the phone (remove battery). I've had problems with the flex cable in the past and this time I know that it's not it (no difference if I open/close the slider).
My guess would be some power supply or LCD driver IC issues, because the screen stops working almost everytime if I put the phone into the dock. Moreover, if the screen doesn't work, the orange charging LED is not working (green and blue are OK). The moment the screen starts working, the orange charging LED starts working too.
it's very strange but I'm used to electronics doing strange stuff. Just wondering if I should give a try disassembling the phone and trying to fix it or just buy a new one or something?
I might add that I have bought a new battery ~3 months ago, but it's been working fine to this point. I have tried if the same problem occurs with the old/original battery and it's the same.
well, any ideas?
edit: This video shows something very similiar (except the backlight): https://www.youtube.com/watch?v=m4p0-kv1cxA

Same problem. And I guess this guy has it too.
http://forum.xda-developers.com/xperia-play/help/problem-flex-cable-brightness-t2803991
Any help?

Related

[Q] DHD screen turns on with no reason

Hello all,
Since this morning I have a problem with my DHD. When I turn off the screen, it is supposed to stay of until I turn it on again. Since this morning it starts turning itself on over and over again. Everytime I turn off the screen, it switches on in a few seconds. But once it's on it doesn't go off by itself. So I doubt if it is a problem with the on/off switch. What else could it be?
Edit:
This seems not to happen when the phone is connected with an USB cable. Either on my PC or on the regular power charger.
Wopper89 said:
Hello all,
Since this morning I have a problem with my DHD. When I turn off the screen, it is supposed to stay of until I turn it on again. Since this morning it starts turning itself on over and over again. Everytime I turn off the screen, it switches on in a few seconds. But once it's on it doesn't go off by itself. So I doubt if it is a problem with the on/off switch. What else could it be?
Edit:
This seems not to happen when the phone is connected with an USB cable. Either on my PC or on the regular power charger.
Click to expand...
Click to collapse
Have you installed anything new at all. Also have you restarted the phone since it began exhibiting this behaviour. Make sure it's a proper restart aswell by turning off fastboot i settings, it's under power settings I believe.
Thanks for your fast reply.
I have not installed anything new since two days ago. And the problem really started this morning. So I guess it is not caused by a program I installed a couple of days ago.
I have indeed restarted my phone. Also turned it off, toke the battery out and waited a couple of minutes (just to make sure it was really really really turned off) but this did not solve the problem.
The thing I find very weird is that it does not happen when the phone is attached to USB...
Wopper89 said:
Thanks for your fast reply.
I have not installed anything new since two days ago. And the problem really started this morning. So I guess it is not caused by a program I installed a couple of days ago.
I have indeed restarted my phone. Also turned it off, toke the battery out and waited a couple of minutes (just to make sure it was really really really turned off) but this did not solve the problem.
The thing I find very weird is that it does not happen when the phone is attached to USB...
Click to expand...
Click to collapse
Maybe USB debugging, or possibly a short on the mini USB connector. What firmware do you have on the phone?
Android 2.3.3
HTC Sense 2.1
I also think it might have something to do with a short in the micro USB connector. Have cleaned when the phone was of. Seems to have solved the problem, but that's only for the past few minutes...
Wopper89 said:
Android 2.3.3
HTC Sense 2.1
I also think it might have something to do with a short in the micro USB connector. Have cleaned when the phone was of. Seems to have solved the problem, but that's only for the past few minutes...
Click to expand...
Click to collapse
Hopefully, that's the problem solved.
Sent from my HTC Desire HD using XDA Premium App
Darn! The problem still isn't gone. It appears to be less frequent than an hour ago, but the screen still turns on every couple of minutes
This is happening to me as well. The phone screen keeps coming on and then going off after a bit. This and randomly going into car mode and whenever I make or receive calls, the phone speaker is switched on automatically.
Myth_Pharoah said:
This is happening to me as well. The phone screen keeps coming on and then going off after a bit. This and randomly going into car mode and whenever I make or receive calls, the phone speaker is switched on automatically.
Click to expand...
Click to collapse
Indeed! I just noticed that too. I received a call and my speaker was turned on without me turning it on manual..
Update: my phone stopped switching its screen on automatically, but the problem with the speaker still is not gone.
My DHD has started showing both of these symptoms, ie, switching itself on from standby and the speaker phone being activated on incoming calls .. ever since I upgraded to Android 2.3. I'm not sure if this is something to do with 2.3, the DHD or T-Mobile (my provider) .. or a combination of all 3.
And an app called Car Panel keeps launching ..
Dave
I have this problem, too.
Before the last update of my DHD the backlight turns on in standby for some milliseconds. I saw only a short flash in standby.
After my update to version 2.3 this happens everey 7 minutes.
And the backlight is on for about 10 seconds, then turns off for the next 7 minutes.
WBR peschi
DHD light off on
I had the same problem going to settings/dock and turning off auto launch and then power setting turning off fast boot appears to work so far

Xperia Arc S, big problem

Well here it is, my Xperia Arc S originally had a problem where the display kept turning itself on so i did some reading and apparently it might have been some software, so i tried doing a factory reset and that didn't work. So i tried flashing it on Flashtool but then i realised i couldn't because everytime i turned my phone off it would turn itself back on so i couldn't put it in boot mode. And now i can't even get past the Sony Ericsson logo when i boot up so i think of anything to do now because i can't flash it and turn it on. Please can someone help me.
Side note i did drop my phone in water a few weeks ago and there were problems with it booting but i thought it was resolved because they disappeared.
PenguinJr said:
Well here it is, my Xperia Arc S originally had a problem where the display kept turning itself on so i did some reading and apparently it might have been some software, so i tried doing a factory reset and that didn't work. So i tried flashing it on Flashtool but then i realised i couldn't because everytime i turned my phone off it would turn itself back on so i couldn't put it in boot mode. And now i can't even get past the Sony Ericsson logo when i boot up so i think of anything to do now because i can't flash it and turn it on. Please can someone help me.
Side note i did drop my phone in water a few weeks ago and there were problems with it booting but i thought it was resolved because they disappeared.
Click to expand...
Click to collapse
Phone cannot turn on itself. Unless you have charging cable attached and it goes to charging mode.
Someguyfromhell said:
Phone cannot turn on itself. Unless you have charging cable attached and it goes to charging mode.
Click to expand...
Click to collapse
UPDATE: I was able to flash 4.0.4 firmware onto the phone after repeatedly trying to get it into flash mode but the problem still remains, the display keeps turning on by itself and whenever i switch the phone off i hear a small vibration and it turns itself on (with no charger attached), i'm thinking there might be a problem with the power button but i'm not sure.
bump
Does the button act any other way than normal?
Someguyfromhell said:
Does the button act any other way than normal?
Click to expand...
Click to collapse
You mean does it feel different? Like the clicking? It feels fine to me, plus when i'm using the phone the screen doesnt just turn off, its only when i put the phone to sleep it turns the display back on and then it turns off again and so on. It behaves as it should when i press it
I didnt drop it in water on purpose, i meant i dropped it and there were issues with it booting up, i left it in rice overnight and it was fine the next day
true true
PenguinJr said:
I didnt drop it in water on purpose, i meant i dropped it and there were issues with it booting up, i left it in rice overnight and it was fine the next day
Click to expand...
Click to collapse
I now what you mean, I have same problem with mine. The screen flash like if it had unanswered phone calls its really anoying. My phone never had any accident until now as well. The gap betwen screen flashing can go from 30s up to a minute. Sometimes it stops and goes again. any sugestion?
bloody27 said:
I now what you mean, I have same problem with mine. The screen flash like if it had unanswered phone calls its really anoying. My phone never had any accident until now as well. The gap betwen screen flashing can go from 30s up to a minute. Sometimes it stops and goes again. any sugestion?
Click to expand...
Click to collapse
In first case power button died from water probably (you fu**d it up by dropping it in water, rice wont help). Second is software problem try factory reset or flashing phone...

[Q] Help - Glide crashes and restarts

I bought a Samsung Glide i927 phone last month in the US, i bought it unlocked as i am from argentine, and i wanted to use it with movistar.
Recently the phone started to crash a lot, by that i mean that the screen starts going white, with horizontal lines and pixels of different colors appearing, then just turn off or restarts itself, only to crash again as soon as it starts an then turns off.
When this happens i try to start the phone and select the shut down option myself to see if the next time it starts it doesnt crash. But sooner or later it happens again.
This problem its happening too often, and not while doing something in particular like running an app or something. Sometimes it crashes just by plugging it to the power adapter, it even shows the white screen with the lines instead of the charging battery image when i charge it while turned off. I have already try to fix it upgrading android or doing a factory reset, but that didnt work.
Anyone have any idea of how to resolve the problem, or if its a hardware malfunction that cant be fixed?
To make things more difficult, as i said earlier im from argentine, and i cant go to AT&T or Samsung to get it fixed or get a replacement. English is not my first language, so please forgive my orthographic mistakes.
Thanks
This really sounds like some hardware problem, but to be safe, learn how to use Odin and use it to revert your phone to completely stock condition (cleaner than factory reset).
Sent from Samsung Captivate Glide @ CM10.1.2
AndyYan said:
This really sounds like some hardware problem, but to be safe, learn how to use Odin and use it to revert your phone to completely stock condition (cleaner than factory reset).
Sent from Samsung Captivate Glide @ CM10.1.2
Click to expand...
Click to collapse
I tried to do that, but the first times when Odin try to reboot the phone it just freezes and i have to unplug it. After many tries it finally finished, but the phone keeps freezing and crashing.
The phone even crashes while turned of and conected to the power adapter.
Do you think that with LiteROM 0.9.0, that might fix this issues?
I've got reboots too, try to disable auto brighness
It helps for me
Sent from my SGH-I927 using xda app-developers app
Power button issue
I am having a similar problem. At first, it just happened on rare occasions. However, today, it started doing it repeatedly. The phone was unusable. I did some checking around, and it appears that the power buttons on Samsung phones are prone to sticking. Some people suggest you actually remove the battery and slam the power button against a table. I wasn't going to do that, because I could just see it doing even more damage. What I did instead was firmly tap the power button repeatedly. It seemed to unstick the power button and allow the phone to function again.
Another alternative is to have the power button replaced, but that might be a hassle.
First of all, sorry for my bad english.
I bought it on amazon a few days ago, I have the same problem...
I thing aznemesis is right, because my power buttom is very sensitive, in fact, some times, when I press the button smooth and fast, to turn off the display like, the typical menu appears as if I had pressed the button for much longer period. Which proves your theory. The problem is if I hit the button over a table and the button breaks here in Chile do not exist spares of the terminal
Well, I did. I couldn't stand the desire to do so. After nearly 18 hours, the terminal isn't rebooted again.
Panchon1978 said:
I bought a Samsung Glide i927 phone last month in the US, i bought it unlocked as i am from argentine, and i wanted to use it with movistar.
Recently the phone started to crash a lot, by that i mean that the screen starts going white, with horizontal lines and pixels of different colors appearing, then just turn off or restarts itself, only to crash again as soon as it starts an then turns off.
When this happens i try to start the phone and select the shut down option myself to see if the next time it starts it doesnt crash. But sooner or later it happens again.
This problem its happening too often, and not while doing something in particular like running an app or something. Sometimes it crashes just by plugging it to the power adapter, it even shows the white screen with the lines instead of the charging battery image when i charge it while turned off. I have already try to fix it upgrading android or doing a factory reset, but that didnt work.
Anyone have any idea of how to resolve the problem, or if its a hardware malfunction that cant be fixed?
To make things more difficult, as i said earlier im from argentine, and i cant go to AT&T or Samsung to get it fixed or get a replacement. English is not my first language, so please forgive my orthographic mistakes.
Thanks
Click to expand...
Click to collapse
The horizontal lines on the screen sound as if it is an overheating issue. What were you doing before your phone shut off? Are you using the factory charger?
cure found
take the battery out...blow on the power button with some compressed gas to get the dust out....then pour a drop of silicone based lubricant on the power button so that most of it gets in the gaps...then hit the power button a few times....haven't had any reboots since then

Phone working but screen black

Hello everyone,
I have since the first time an LG G3 (D855) that I root and that works very well.
Recently I bought a new one from a friend for my girlfriend.
He never root it, he reset it and sent it to me by mail.
At the reception, I turn on the phone and there, I have the LED lights, sound start but nothing on the screen.
It reacts when I put the finger on the screen so the touch sensor works.
I try a restart and battery removal but nothing better.
The screen has no shock but I told myself that perhaps during the trip he took a bad cut.
I hope it's just a miswired table, so I dismounted to check, but still nothing.
ThenI try something, I disconnect my phone too and I swapped motherboards.
And then the screen with my card in it work.
While my screen with the motherboards of the phone I just bought stay blank.
So the screen is not broken, perhaps it was a install problem.
So I use LG Flash Tool to reinstall the original rom (following a tutorial )
Everything goes well and ends without worries.
But that didnt change anything, the screen is still black.
Do you have an idea ?
Thank you in advance for your assistance and sorry for my bad english
I just realized that if I strongly illuminates the screen I can see that it works.
It' like brightness was at zero.
It's not a screen problem because when I plug it to the other motherboard brightness is ok.
Someone had this issue?
Same problem here
So I'm having the same problem at the moment, but this is the 2nd time that this has happened to me. Last time. I fixed it by changing charger. It worked for like 2-3 month and then I switched again and the problem came back. I suggest you try a few charges. It took around a week before it got fixed.
Hope it'll work for you.
BTW it was a Nokia charger
Black screen G2 after some seconds even during boot...
EtreRe said:
I just realized that if I strongly illuminates the screen I can see that it works.
It' like brightness was at zero.
It's not a screen problem because when I plug it to the other motherboard brightness is ok.
Someone had this issue?
Click to expand...
Click to collapse
Exactly the same problem on my LG G2.
It often go to black screen, but it's not totally OFF. Touch work, and the screen the same, i noticed using a torch that the brightness when to something like zero, but if i increase the level, it stay dark. Only press power button sometimes come back, but few second later... Dark screen again.
It happens everywhere during boot, in home, in lockscreen, in TWRP.
I tried:
- Change rom
- Flash stock firmware...
- Totally switched off for 2 months
- Detach and reattach the screen
- Test proximity sensor in hidden menu
Nothing worked.
If anyone has an idea...

Black Screen

When I was using this phone the screen suddenly turned black. No powering off or anything, the phone was nearly fully charged anyway. Nothing seems to be working anymore. I tried turning it back on but it's completely unresponsive. It won't even charge anymore. I was wondering if there was any solutions to this and if other people where having this problem or did my phone just brick itself
Are you able to get to the bootloader? by pressing volume + and power at the same time. It may be worth trying to flash stock also. I am no expert its just what I would try.
MrPureskill said:
When I was using this phone the screen suddenly turned black. No powering off or anything, the phone was nearly fully charged anyway. Nothing seems to be working anymore. I tried turning it back on but it's completely unresponsive. It won't even charge anymore. I was wondering if there was any solutions to this and if other people where having this problem or did my phone just brick itself
Click to expand...
Click to collapse
try using spflash all format + download flash stock rom
MrPureskill said:
When I was using this phone the screen suddenly turned black. No powering off or anything, the phone was nearly fully charged anyway. Nothing seems to be working anymore. I tried turning it back on but it's completely unresponsive. It won't even charge anymore. I was wondering if there was any solutions to this and if other people where having this problem or did my phone just brick itself
Click to expand...
Click to collapse
look here and flash stock rom again
http://forum.xda-developers.com/elephone-p8000/help/how-to-guideline-install-mtk-drivers-t3334698
Hello there. I have the same problem, phone suddenly stopped to show anything on the screen, it is comleptely black. Tried to reflash few original roms, without a succsess. Replacing lcd did also not solved the problem. Did anyone find a solution?
Thanx
Did you try to format + reflash using spflash? Check out my video walk thru.
https://youtu.be/rzKll-HG6rQ
Sent from my p8000 using Tapatalk
Of course I did. But at no avail. Today, I found out, that the new screen is partially working. I can see very dark picture, it means, I have no back light. Tried to set it up from engineers mode, but no luck.
So the new screen is on, but without back light, and the phone heats pretty much in the top area.
storm525 said:
Of course I did. But at no avail. Today, I found out, that the new svreen is partialy working. I can see very dark picture, it means, I have no backlight. Tried to set it up from engineers mide, but no luck.
So the new screen is on, but without bacjlight, ans the phone heats pretty much in the top area.
Click to expand...
Click to collapse
If so. Try to pull down the statusbar and swipe a bit under the statusbar line, in the top of the screen from left to right, with some luck you will tap the brightness switcher
Gesendet von meinem Metal mit Tapatalk
I can connect to the phone through Vysor, and when I change the brightness level there, there is no change at all. The Phone does not react to any settings change at all.
Tried eragon rom, but still no change....
storm525 said:
Hello there. I have the same problem, phone suddenly stopped to show anything on the screen, it is comleptely black. Tried to reflash few original roms, without a succsess. Replacing lcd did also not solved the problem. Did anyone find a solution?
Thanx
Click to expand...
Click to collapse
Better hope you still have your garantie, because theres legit no way to restore it. You just have to send it back for it to get fixed. This happened to me once and yesterday twice. sadly I am to dissapointed from this. I am never buying an Elephone again ! PS bro it isnt worth sending this hell of a **** peace back. It costs and the blackscreen thing is gonna happen again in 6-8 months. SO go out there and buy yourself a real phone not this bull****. I have to do the same rn.
P8000 unrespnosive Fix
MrPureskill said:
When I was using this phone the screen suddenly turned black. No powering off or anything, the phone was nearly fully charged anyway. Nothing seems to be working anymore. I tried turning it back on but it's completely unresponsive. It won't even charge anymore. I was wondering if there was any solutions to this and if other people where having this problem or did my phone just brick itself
Click to expand...
Click to collapse
Just happened to me with my 3 year old phone. Left overnight with enough charge. Pressed the side button and nothing - held it down to restart and then complete blank.
Repalced the battery about 1 month ago with one from AliExpress for £5.
So using the kit provided with the battery or a watchmakers screwdriver - undo the 12 tiny screws and remove the white surround and then the inner back with the phone's number on it. Next disconnect the battery socket but be careful as it is tiny - use a torch and magnifier if vision not good. Remove the sim card. Wait 10 minutes - did this with the blue light flashing - it stopped finally on disconnection.
Put it all back together and hey presto fully working phone

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