[Q] DHD screen turns on with no reason - Desire HD Q&A, Help & Troubleshooting

Hello all,
Since this morning I have a problem with my DHD. When I turn off the screen, it is supposed to stay of until I turn it on again. Since this morning it starts turning itself on over and over again. Everytime I turn off the screen, it switches on in a few seconds. But once it's on it doesn't go off by itself. So I doubt if it is a problem with the on/off switch. What else could it be?
Edit:
This seems not to happen when the phone is connected with an USB cable. Either on my PC or on the regular power charger.

Wopper89 said:
Hello all,
Since this morning I have a problem with my DHD. When I turn off the screen, it is supposed to stay of until I turn it on again. Since this morning it starts turning itself on over and over again. Everytime I turn off the screen, it switches on in a few seconds. But once it's on it doesn't go off by itself. So I doubt if it is a problem with the on/off switch. What else could it be?
Edit:
This seems not to happen when the phone is connected with an USB cable. Either on my PC or on the regular power charger.
Click to expand...
Click to collapse
Have you installed anything new at all. Also have you restarted the phone since it began exhibiting this behaviour. Make sure it's a proper restart aswell by turning off fastboot i settings, it's under power settings I believe.

Thanks for your fast reply.
I have not installed anything new since two days ago. And the problem really started this morning. So I guess it is not caused by a program I installed a couple of days ago.
I have indeed restarted my phone. Also turned it off, toke the battery out and waited a couple of minutes (just to make sure it was really really really turned off) but this did not solve the problem.
The thing I find very weird is that it does not happen when the phone is attached to USB...

Wopper89 said:
Thanks for your fast reply.
I have not installed anything new since two days ago. And the problem really started this morning. So I guess it is not caused by a program I installed a couple of days ago.
I have indeed restarted my phone. Also turned it off, toke the battery out and waited a couple of minutes (just to make sure it was really really really turned off) but this did not solve the problem.
The thing I find very weird is that it does not happen when the phone is attached to USB...
Click to expand...
Click to collapse
Maybe USB debugging, or possibly a short on the mini USB connector. What firmware do you have on the phone?

Android 2.3.3
HTC Sense 2.1
I also think it might have something to do with a short in the micro USB connector. Have cleaned when the phone was of. Seems to have solved the problem, but that's only for the past few minutes...

Wopper89 said:
Android 2.3.3
HTC Sense 2.1
I also think it might have something to do with a short in the micro USB connector. Have cleaned when the phone was of. Seems to have solved the problem, but that's only for the past few minutes...
Click to expand...
Click to collapse
Hopefully, that's the problem solved.
Sent from my HTC Desire HD using XDA Premium App

Darn! The problem still isn't gone. It appears to be less frequent than an hour ago, but the screen still turns on every couple of minutes

This is happening to me as well. The phone screen keeps coming on and then going off after a bit. This and randomly going into car mode and whenever I make or receive calls, the phone speaker is switched on automatically.

Myth_Pharoah said:
This is happening to me as well. The phone screen keeps coming on and then going off after a bit. This and randomly going into car mode and whenever I make or receive calls, the phone speaker is switched on automatically.
Click to expand...
Click to collapse
Indeed! I just noticed that too. I received a call and my speaker was turned on without me turning it on manual..
Update: my phone stopped switching its screen on automatically, but the problem with the speaker still is not gone.

My DHD has started showing both of these symptoms, ie, switching itself on from standby and the speaker phone being activated on incoming calls .. ever since I upgraded to Android 2.3. I'm not sure if this is something to do with 2.3, the DHD or T-Mobile (my provider) .. or a combination of all 3.
And an app called Car Panel keeps launching ..
Dave

I have this problem, too.
Before the last update of my DHD the backlight turns on in standby for some milliseconds. I saw only a short flash in standby.
After my update to version 2.3 this happens everey 7 minutes.
And the backlight is on for about 10 seconds, then turns off for the next 7 minutes.
WBR peschi

DHD light off on
I had the same problem going to settings/dock and turning off auto launch and then power setting turning off fast boot appears to work so far

Related

Desire HD auto turn on speaker?

Hi, my Desire HD just automaticly turn on speaker everytime i call someone or recieved a all.
I did some searching and people say turn it off may help. I tried to turn it off (no fast boot) remove the battery, and it still turn on auto speaker
I also realized that sometimes when i turn it on, carpanel automaticly launch. So this might be some problem with carpanel. I turned off the auto option in "dock" section of the setting. Still doesnt change anything
I think the proximity sensor have problems. So i tried some test with it. It's still fine
Can someone help me with this? i even tried hard reseting my phone, it doesnt help
What rom are you using? I had the same problem once, reflashing fixed it.
Sent from my Leedroid powered pocketsized supercomputer using XDA App
I'm using stock ROM , when turn on it says the branding is SFR something. I havent rooted my phone or install any other ROM ever
Well then you could try recalibrating the g-sensor from settings -> display.
Sent from my Leedroid powered pocketsized supercomputer using XDA App
You may have flip for speaker switched on. Go to Settings>Sound and then under Incoming Calls uncheck the option for Flip for Speaker.
abhishekagrawal said:
You may have flip for speaker switched on. Go to Settings>Sound and then under Incoming Calls uncheck the option for Flip for Speaker.
Click to expand...
Click to collapse
That was what I was aiming for. The g-sensor thinks the phone is upside down when in fact it isn't, recalibrating should fix this.
mrhahn98 said:
I'm using stock ROM , when turn on it says the branding is SFR something. I havent rooted my phone or install any other ROM ever
Click to expand...
Click to collapse
ok try this my friend, take battery out, sim out and sd card out, wait a few minutes thn put everything back together and power on the phone, should solve the problem, all the best.
Sent from my Desire HD using XDA App
Hi all. thanks you so much for the support.
I've tried all the above, like turn off carmode, turn off flip for speaker...etc. take out the battery, sim card, sd card. It's still the same. After some digging, i found a topic about this on the DHD forum. They said it was an USB problem. i tried to plug it in to the USB and wiggle it a little bit and carmode/speaker auto turn on and off time to time. I was about to give up and when i'm on my way to return it. It suddenly come back to normal, no problem, tested with the USB cord. This is so weird !!!!! but i'm glad that it's gone away
mrhahn98 said:
Hi all. thanks you so much for the support.
I've tried all the above, like turn off carmode, turn off flip for speaker...etc. take out the battery, sim card, sd card. It's still the same. After some digging, i found a topic about this on the DHD forum. They said it was an USB problem. i tried to plug it in to the USB and wiggle it a little bit and carmode/speaker auto turn on and off time to time. I was about to give up and when i'm on my way to return it. It suddenly come back to normal, no problem, tested with the USB cord. This is so weird !!!!! but i'm glad that it's gone away
Click to expand...
Click to collapse
My other half had exactly the same thing on her Desire, turns out it was dirt/ fluff in the USB socket!
I have the same problem with my DHD, since I don't have the warranty for my set, is there a way around it. Like some sort of app which turns the speakers off when u make or recieve the call. That can make my life easier.
This problem started with my phone too..I tried all above such as changing rom,usb trick,sim+battery+sd remove,calibrating g-sensor ...Only thing i did not try is changing radio..If it wouldnt help me ,i dont know what to do since i dont have a warranty too..Its really annoying..
DHD speaker selfactivating
Those problems /carmode and speaker selfactivating/ started shortly after OTA 2.3 update.I honestly don't remember how I've managed the carmode issue,but initially I was able to solve the speaker selfactivating by pulling out the headphones' plug during a phone call.That did it for a once or twice,as the result lasted for a day or two.After reading the tricks suggested above I tried them with no success until pulling out the phone end of the usb during a phone call while connected to the pc in debug mode.So far I've made a few calls and it looks OK.
I don't want to scary you, but when I had the same problem I found only one solution which works- restore to factory settings... Its a pity...
Hi ,
I have the same problem on my Desire Z. I have had the phone for more then 6 months.
I was running stock: - no problem !
I was running Virtuous Sense 1.0.1 for about 3 months: - no problem !
Yesterday I got this: it auto turns on the loud speaker when I answer or dial.
Flip for speaker is turned off, G-Sensor is calibrated !
I have updated to Virtuous Sense 1.0.2 : same problem !
I have wiped off everything and flashed Virtuous Unity 1.24.0 : TWICE !
Same problem
Sorry for posting under DHD, I did not want to open a new topic on DZ forum , but I will if I must, this is driving me crazy !
I have solved this after wiping all data and flashing the rom again (3rd try !
I told it, there is only one solution- restoring factory settings...
same problem without OTA
Got the same problem since 2 weeks without having done any changes at all to my DHD (still on 1.72.405.3)
+ Car panel starts randomly when connected to USB for charging
+ Phone speaker always on regardless what I tried before
So, I really do not think this is a rom related issue but more a "aging" problem like the GPS connectivity.
Anybody any idea, why the USB plug should be respobsible for this strange behaviour?
I'm not sure this is a USB related issue. It may be the audio jack. My problems started after unplugging the headphones while listening music, to answer the phone.
same problem here ...
My phone also started having the same problem since today morning!
EDIT: So I tried to remove battery, then cleaned the micro-usb port and the headphone port and the issue seems to have disappeared atleast for now. Don't want to do a factory reset as have too much data and apps on phone.
EDIT 2: So as it turns out it was Go SMS Pro problem that was causing the issue since its update 2 days back. The developer has released a new version in Market now claiming to solve the issue.
Anyways whatever issue it is hope it does not return.

[Q] Phone turned off/crashed

My phone had about 60% battery last time I checked but I just went to unlock it and the phone didn't respond. I tried to turn it on by holding the power button wasn't getting any response from the phone
I've plugged it into the charger and didn't get any charging light so again I held in the power button and nothing! I kept trying and eventually the buttons lit up and it started to boot...
I've had the phone for 2/3 days now and this is the first problem I've had but it's still a little worrying!
Just wondering if anyone else has experienced anything like this? I'm on the 1.26 software.
I had this on one occasion when adding the messages widget to the home screen. When I powered the phone back on I got a request to send HTC a bug report.
Arthur Hucksake said:
I had this on one occasion when adding the messages widget to the home screen. When I powered the phone back on I got a request to send HTC a bug report.
Click to expand...
Click to collapse
Interesting. I didn't get the bug report.
I'm hoping it was just a software bug but I haven't seen any other complaints on the forum yet.
I have just noticed a problem with my phone too, turned it off for the first time last night, on start up this morning it started ok but did not load completely and froze for about 30 seconds on the home screen with no app icons showing. It then rebooted and started up ok with the bug report. I then turned off the fast boot and tried again, it booted correctly first time. Would there be any particular apps which would cause this to happen on fast boot?
Hey mate, currently having the same problem as you. Have no clue what to do. My battery was at about 50% and it just crashed when i was playing riptide. Now it wont turn on or anything. Even when the phone charger is plugged it, it wont budge. Have you found a fix?

[Q] help: HOX in APX while dead

Hey guys
I have obviously an HTC One X, that started freezing all of a sudden and stopped charging, it even froze in the bootloader menu, then the screen turned off and I don't know what exactly the problem is, I tried everything I saw in every google page I found, and nothing helped, I took it to HTC and they had their all time favorite answer: "you have to change the motherboard", I am still not convinced of that.
anyway, that's not why I am here, the details are, the phone is not rooted, in the same state as when I got it, but with the last stock update that they released, when I connect it to the pc, the pc makes a sound and says that device is not recognized, until couple of minutes ago when I connected it, it's showing in device manager as APX, that's why I am posting.....
the screen is off,and I don't know even if the phone is off or on, and no led indicator that it's charging...
is there a possibility to fix it or is it gone for good?
before I go, yes I tried turning it off and on and every possible combination out there, under a bright light, in the fridge(kidding) still the same thing, but when I press the power button for more than 10 seconds while connected to pc, the pc makes disconnect/connect sound.
thanks for the help and sorry for the long talk.
labibismaiel said:
Hey guys
I have obviously an HTC One X, that started freezing all of a sudden and stopped charging, it even froze in the bootloader menu, then the screen turned off and I don't know what exactly the problem is, I tried everything I saw in every google page I found, and nothing helped, I took it to HTC and they had their all time favorite answer: "you have to change the motherboard", I am still not convinced of that.
anyway, that's not why I am here, the details are, the phone is not rooted, in the same state as when I got it, but with the last stock update that they released, when I connect it to the pc, the pc makes a sound and says that device is not recognized, until couple of minutes ago when I connected it, it's showing in device manager as APX, that's why I am posting.....
the screen is off,and I don't know even if the phone is off or on, and no led indicator that it's charging...
is there a possibility to fix it or is it gone for good?
before I go, yes I tried turning it off and on and every possible combination out there, under a bright light, in the fridge(kidding) still the same thing, but when I press the power button for more than 10 seconds while connected to pc, the pc makes disconnect/connect sound.
thanks for the help and sorry for the long talk.
Click to expand...
Click to collapse
APX=DEAD HOX only chnage mainboard.
yep only changed mainboard can solve it ^^ no way to get it working back...

[Q] Phone stuck in screensaver mode

Hi!
I brought my Xperia Play phone USED two years ago and I've never had any problems with it.
However, recently, the phone has started to freeze itself in "screensaver" mode (Where the screen goes black after 15 seconds and locks the phone), but the screen won't light up no matter which button I press. I've had to restart the phone every time this happens.
It's been behaving strange at start up as well, as it sometimes take 20 minutes just for it to turn on, while on other occasions, it won't turn on at all!
Is this problem caused by the battery, or is it the hardware?
Is it with stock firmware?
Vortelf said:
Is it with stock firmware?
Click to expand...
Click to collapse
Yes.
I've never modded it or installed custom firmware/apps.
Have you tried factory resetting it?
Vortelf said:
Have you tried factory resetting it?
Click to expand...
Click to collapse
Yes, but it didn't fix it. The problem still occurs.
tldr: Black screen, no display, everything works "under" (I can answer the phone etc). Not a flex cable problem because occurs randomly, regardless of the slider being open or closed. The problem also occurs during boot up, so rather not a software problem.
I think I have something similiar. Everything was fine until a few days ago the screen didn't want to unlock..or at least I thought it was that.
Basically the phone sometimes works OK but sometimes if I turn off (lock) the screen, it won't go back. To be precise, the phone works and if someone calls me I can pick it up moving the finger where the slider should be, it's just the display doesn't turn on. Same goes for booting, bootloader logo etc, so IMO it's not a software problem.
Strange thing is that it just randomly pops back, sometimes when I move the gamepad slider, sometimes when I put in a jack cable or if I hard reset the phone (remove battery). I've had problems with the flex cable in the past and this time I know that it's not it (no difference if I open/close the slider).
My guess would be some power supply or LCD driver IC issues, because the screen stops working almost everytime if I put the phone into the dock. Moreover, if the screen doesn't work, the orange charging LED is not working (green and blue are OK). The moment the screen starts working, the orange charging LED starts working too.
it's very strange but I'm used to electronics doing strange stuff. Just wondering if I should give a try disassembling the phone and trying to fix it or just buy a new one or something?
I might add that I have bought a new battery ~3 months ago, but it's been working fine to this point. I have tried if the same problem occurs with the old/original battery and it's the same.
well, any ideas?
edit: This video shows something very similiar (except the backlight): https://www.youtube.com/watch?v=m4p0-kv1cxA
Same problem. And I guess this guy has it too.
http://forum.xda-developers.com/xperia-play/help/problem-flex-cable-brightness-t2803991
Any help?

M8S Problems

Hi guys
I got an HTC M8s less than 2 months now and it has so many issues it's driving me insane at this stage....
It's on stock ROM unrooted with all the latest updates.
First issue that came up was not recognising the headphones after i plugged them in, that eventually went away after lots of searching and fiddling with settings etc.
Then it started going into Car mode while it was resting on the table, no input on my end no triggers set for it, hell i don't even own a car to use this function....
I disabled HTC car and that stopped.
The included micro usb cable somehow went bad, tried it on other devices, it will not charge....
Now i'm having some weird charging behaviour, it drops out of charging and resumes or sometimes it just stops charging (that doesn't happen when the phone is charging while being switched off, so i'm guessing it's not a hardware issue)
Another massive problem is that all incoming/outgoing calls go to the speaker which almost burst my ear drum first time that happened.
I have looked in every single forum out there and have tried all possible solutions, ranging from disabling google Chrome to trying every available speaker management/toggle related program on the play store but nothing seems to be working.
Some times if i plug in the headphones, make a call and then unplug them, then it works as it should for a little while. But later on it reverts to the previous mentioned behaviour.
One thing i have noticed, before it routes calls to the speaker, the screen will light up, no notifications come up and then all calls go to the speaker.
I used Wakelock to try and find out which program triggers the screen wake in order to remove it and maybe solve this issue but nothing came up.
Any input would be greatly appreciated as i am at the end of my rope with this device....
I still have my HTC DHD A9191 and i never had any issues with that phone, i'm very dissappointed with HTC :/
Thanks in advance
Yanni
Less then 2 months......return it ! Not even sure what you want to achieve here besides messing up warranty ?
I am using Spign slim armor case on m8s and after using it my power button isn't working.
and I have a Motion Launch problem when phone is on my pocket it opens camera, calls someone because of the sensor.Any fix about that?
Kyaner said:
Hi guys
I got an HTC M8s less than 2 months now and it has so many issues it's driving me insane at this stage....
It's on stock ROM unrooted with all the latest updates.
First issue that came up was not recognising the headphones after i plugged them in, that eventually went away after lots of searching and fiddling with settings etc.
Then it started going into Car mode while it was resting on the table, no input on my end no triggers set for it, hell i don't even own a car to use this function....
I disabled HTC car and that stopped.
The included micro usb cable somehow went bad, tried it on other devices, it will not charge....
Now i'm having some weird charging behaviour, it drops out of charging and resumes or sometimes it just stops charging (that doesn't happen when the phone is charging while being switched off, so i'm guessing it's not a hardware issue)
Another massive problem is that all incoming/outgoing calls go to the speaker which almost burst my ear drum first time that happened.
I have looked in every single forum out there and have tried all possible solutions, ranging from disabling google Chrome to trying every available speaker management/toggle related program on the play store but nothing seems to be working.
Some times if i plug in the headphones, make a call and then unplug them, then it works as it should for a little while. But later on it reverts to the previous mentioned behaviour.
One thing i have noticed, before it routes calls to the speaker, the screen will light up, no notifications come up and then all calls go to the speaker.
I used Wakelock to try and find out which program triggers the screen wake in order to remove it and maybe solve this issue but nothing came up.
Any input would be greatly appreciated as i am at the end of my rope with this device....
I still have my HTC DHD A9191 and i never had any issues with that phone, i'm very dissappointed with HTC :/
Thanks in advance
Yanni
Click to expand...
Click to collapse
ok man
look i have htc one m8 + one m7+one max
the one m7 had the same problem of u
i will give to you one solution for try
i try it on the one m7 and its work
but on one max not work
on m8 not test yet
try this:
1. Turn phone OFF
2. Let charge for AT LEAST 10mins even if it doesn't look like it's charging.
3. Press and hold POWER + VOL UP + VOL DOWN for AT LEAST 2mins. Anything less will not reset the charge mode.
4. After 2mins release the buttons and the phone should boot as normal
if it not charge at the first time then try it again andd u will be OK
Hi Hazem
Thanks for the input, i'll give this a go when i get back home and let you know if it works out.
Should i try this when the phone is at 4-5% ? And then let it charge all the way ?
I'm experiencing these same issues as well after rooting my M8. Hopefully someone here knows what the issue is.
Well for me all issues remain unresolved.
My guess so far for the culprit seems to be the magnetic sensor, either badly programmed or a factory defect.
Kyaner said:
Well for me all issues remain unresolved.
My guess so far for the culprit seems to be the magnetic sensor, either badly programmed or a factory defect.
Click to expand...
Click to collapse
u must charge ur phone
turn off the phone
let him charge to full about 3 hours
and try the method
it will work
i test it on 2 one m7 phones
let me know if that work
thx
Sorry Hazeem I understand that English isn't your first language, and you are trying to help but you are not making much sence....
You are basically telling me to charge my phone, then switch it off and charge it again even though it's already charged for another 3 hours....
Ok an update !
HTC Released a service pack along with an update for the car application, after installing these and a couple of reboots the charging problems stopped and the phone doesn't seem to be waking up without any reason, as it did before.
The calls getting routed to the speaker still remain but thanks to an app called Auto Speaker, I've managed to work around this issue. Before the updates this application had no effect, but now it works as it should by turning off the speaker when the proximity sensor is blocked.
I hope I am not celebrating too soon on this and I'll keep this post updated if anything else, related to these issues, happens.
Update 2
So far so good and with another unexpected benefit, I removed my phone from the charger Saturday morning around 11 and as of now Monday 7:30 it's at 27% !

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