Hello guys,i've had some scratches on my M8 lens and i watched videos where people got rid of this problem by using a toothpaste.I tried the same method but my camera went even worse than it used to be.... i currently don't have an other device to take a photo of it.Im wondering if i can solve the problem if i get rubbing alcohol and try to clean it all over again ? :crying: :crying:
Didol123 said:
Hello guys,i've had some scratches on my M8 lens and i watched videos where people got rid of this problem by using a toothpaste.I tried the same method but my camera went even worse than it used to be.... i currently don't have an other device to take a photo of it.Im wondering if i can solve the problem if i get rubbing alcohol and try to clean it all over again ? :crying: :crying:
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Click to collapse
Never try and fix a scratch its not paint it can't be fixed! so putting toothpase on your phone will only help ruin it further. if you have a silicon based toothpast then you just rubbed really fine sand into your camera. your best bet is to take a soft cloth and some diluted rubbing alcohol and try and clean it. good luck!
Didol123 said:
Hello guys,i've had some scratches on my M8 lens and i watched videos where people got rid of this problem by using a toothpaste.I tried the same method but my camera went even worse than it used to be.... i currently don't have an other device to take a photo of it.Im wondering if i can solve the problem if i get rubbing alcohol and try to clean it all over again ? :crying: :crying:
Click to expand...
Click to collapse
Hello! I actually did this to my M8 today, and it worked GREAT, removed all the small scratches and my pictures are no longer blurry or washed out! All pictures now are CRISP as they were when I first got my M8. You need to LIGHTLY apply toothpaste, and then use nail polish remover or I used rubbing alcohol to get the scratches off. The M8's had a coating on the lens from factory, I read somewhere this was anti reflective film, but am not sure if that's true or not. Anyways, if you use toothpaste and then alcohol, you will remove this layer of stuff and its the coating that is scratched most likely, not your actual lens. Follow this video here (again) and see if it works. I would NOT use toothpaste that has gritty/sand like texture, this may scratch the actual lens and damage it.
Video link / method I used: https://www.youtube.com/watch?v=xhhOcIRMfWc
Good luck!
My Friend had a similar problem he sctrached his screen and his camera, and he used the same product he used to clean his car headlight lenses and surprisingly he actually did a decent job. Put it this way it was alot better than it was. I was really surprised.
Andr3w151 said:
My Friend had a similar problem he sctrached his screen and his camera, and he used the same product he used to clean his car headlight lenses and surprisingly he actually did a decent job. Put it this way it was alot better than it was. I was really surprised.
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Click to collapse
You can Use "Displex" (~5$ on ebay) to fix it... Your camera will be like it was new!
I've done three m8 cameras with toothpaste. It just takes time. It gets worse as you rub then gets better because it's removing the coating.
Sent from my HTC One_M8 using Xparent Blue Tapatalk 2
squito said:
Never try and fix a scratch its not paint it can't be fixed! so putting toothpase on your phone will only help ruin it further. !
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Click to collapse
Rubbish, yes you can, I have done it loads of times with metal polish such as brasso!
I have removed scratches from glass, plastic, LCD screens, phone camera lenses, watch lenses, all successfully with this method.
Didol123 said:
i watched videos where people got rid of this problem by using a toothpaste.I tried the same method but my camera went even worse than it used to be
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Click to collapse
Look very closely, does it appear that the coating is just getting more scratched (which is the intent, for the toothpaste to abrade the coating and remove it) or the camera glass is actually getting scratched.
Similar to a previous response, my guess is that you are just scratching the anti-glare coating (not the glass) and actually need to rub it more.
Mine appeared to be just the coating being scratched. Used this method and it worked great. I still have to get some of the coating off at the edges but 95% of it is gone and my lens is clear of these scratches now. Plus it gives your phone that minty fresh feeling.
Anyone know if this lens is gorilla glass?
theandies said:
Mine appeared to be just the coating being scratched. Used this method and it worked great. I still have to get some of the coating off at the edges but 95% of it is gone and my lens is clear of these scratches now. Plus it gives your phone that minty fresh feeling.
Anyone know if this lens is gorilla glass?
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I read where one guy used a magic eraser (Mr Clean brand??) and he said that worked the best for him. I wonder if they "fixed" the issue with the coating on newer phones?? I have had mine for a few weeks now...always carry it in my pocket(s) and do not use any case and all three of my lenses have zero scratches on them?? I have been watching closely to make sure since I've read about all those having this issue on three different forums.
jaseman said:
I read where one guy used a magic eraser (Mr Clean brand??) and he said that worked the best for him. I wonder if they "fixed" the issue with the coating on newer phones?? I have had mine for a few weeks now...always carry it in my pocket(s) and do not use any case and all three of my lenses have zero scratches on them?? I have been watching closely to make sure since I've read about all those having this issue on three different forums.
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Click to collapse
I bought my phone at the end of July so yours probably has the coating. I didn't notice the "scratches" until I wanted to take a picture the other day and I always wipe the lens with my shirt to get finger prints off after taking it out of my pocket. If the lens glass itself is gorilla glass I'm not too worried about it scratching in the future because I dedicate my pocket to my phone and nothing else goes in that pocket.
jaseman said:
I read where one guy used a magic eraser (Mr Clean brand??) and he said that worked the best for him. I wonder if they "fixed" the issue with the coating on newer phones?? I have had mine for a few weeks now...always carry it in my pocket(s) and do not use any case and all three of my lenses have zero scratches on them?? I have been watching closely to make sure since I've read about all those having this issue on three different forums.
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Click to collapse
+1on the magic eraser it worked like a charm no need to use toothpaste all scratches gone. Just wet the magic eraser, squeeze the water out, lay phone screen on flat surface " soft magazine " with camera facing you, I would get a bright lamp to point and the surface you going to scrub the camera lens cover, and use magic eraser in a circular motion and you will see the coating come off. Hope this helps anybody who has the scratches.
Sent from my M8 using XDA Free mobile app
treIII said:
I've done three m8 cameras with toothpaste. It just takes time. It gets worse as you rub then gets better because it's removing the coating.
Sent from my HTC One_M8 using Xparent Blue Tapatalk 2
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I can confirm this works. Also a clean pencil eraser. It takes about 20mins though. I used toothpaste too, and freaked out when I saw how badly it got scratched. Tried the eraser method for around 5mins and figured my cam was screwed. The next day I started rubbing with the eraser and didn't stop. I had time and nothing to lose. Cleared everything right up except the extreme edges. DO IT!
Related
Hi guys, just noticed that my DZ camera lens is "blurred" out bad (I don't use my phone's cam regularly). It looks like scratches, see photos, but its more like coating wear off. I've seen disassembly photos, and it seems that the lens is glued to the back housing, which costs $89.99! Any suggestions to solve this problem? Thanks!
Are you able to get a replacement from your carrier for free?
Sent from my HTC Vision using XDA App
Um, carrier, no, but warranty is still available, but I read in the warranty statement that scratches or cracks on lens are not covered.
Sent from my HTC Vision using XDA App
Try ti check ebay and see what u can find. If not and all fails, get some plastic x ploish. And rub it on there. I used that stuff for my headlights, ipod and some other clear plastic stuff. It always worked out great.
The stuff is called plastic x its about $5 from walmart
Sent from my T-Mobile G2 using XDA App
Thanks for the tip. EBay doesn't seem to have the back housing, however I found one at HTCrepairparts.com for $89.90. I'll try to visit the service center, and hopefully get it fixed, with the right words (got my touch fixed that way ). If all else fails, i'll try looking for that polish. Thanks!
Sent from my HTC Vision using XDA App
Just got back my Desire Z from servicing, and its beautiful, they totally changed the back lens, which included the back housing! Awesome, no more smudges now!
toothpaste
I had the same problem with my HTC G2, with the camera so scratched all my pics were blurred. I fixed it pretty cheaply by polishing the lens with a little bit of toothpaste! 2 mins of rubbing with toothpaste and a little bit of cardboard and 95% of the lens is clear again and scratch free. My pics are sharp and in focus again. I have a few minor marks around the edge still as they are hard to reach, but they are not affecting the picture or focusing.
Hope this helps somebody
what kind of tooth paste and how does this work?
reeshmd23 said:
what kind of tooth paste and how does this work?
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Click to collapse
Is this a joke, toothpaste? Come on guys. Should have gone with Squaretrade.
Tooth paste has mild abrasive in it. This isn't a joke and really does work.
Sent from my Mikes HTC G2 with Google using xda premium
Not a joke bro, it does work. Works on headlight lenses as well!
Sent from my HTC Vision using XDA App
hey guys i am going to buy new replacement back for only $14 problem is you have to spend at least $50 because its for wholesalers i just need one anyone want to buy some off me through ebay or paypal so im not stuck with the extras because of the 50 dollar limit. heres the link http://www.mengtor.com/product_show.php?category=668&pid=3365
Hi reeshmd,
I'm very interested in getting a new back cover.
However, i have three questions:
1. Is it original one? Because the price seems too low, and this part must fit perfectly!
2. To change it, we need to void warranty, or not? One screw is covered with a "VOID" sticker.
3. There seems to be 2 different versions of the cover (A & B), how do you know which one to get?
Thanks.
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About the scratches itself (i have exactly the same thing as first post pictures show), it looks to me more like some coverage is gone, which probably filtered UVA&B and/or IR light. I say that because not only my pictures are blured now, but also they always look completely over exposed.
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Could anyone send a very clear zoomed picture of the camera glass in perfect shape? The same pics as the ones of the first post, but of a new DZ or G2.
Thanks
allanl-o said:
I had the same problem with my HTC G2, with the camera so scratched all my pics were blurred. I fixed it pretty cheaply by polishing the lens with a little bit of toothpaste! 2 mins of rubbing with toothpaste and a little bit of cardboard and 95% of the lens is clear again and scratch free. My pics are sharp and in focus again. I have a few minor marks around the edge still as they are hard to reach, but they are not affecting the picture or focusing.
Hope this helps somebody
Click to expand...
Click to collapse
That is working BIG THX man
My camera lens had similar problems too. I tried toothpaste and now my pictures are brilliant! Thank you for the tip
One question though, is the plastic cover coated therefore there was scratches or was the "scratches" just dirt? I'm wondering if rubbing with toothpaste would rub-off the coating (if there was one to begin with)
geot10 said:
My camera lens had similar problems too. I tried toothpaste and now my pictures are brilliant! Thank you for the tip
One question though, is the plastic cover coated therefore there was scratches or was the "scratches" just dirt? I'm wondering if rubbing with toothpaste would rub-off the coating (if there was one to begin with)
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Click to collapse
There is a coating, and it would have reduced flare/glares, however if it was so grimmy to begin with, the coating was going to go one way or another. But least without it the contracts is quite a bit higher than default.
I used Plastic Booster (a cleaner for plastic food containers) to clean the plastic cover on my old Shadow camera before and it made quite a difference. I think mine was due to just sweat/dirt that discolored the plastic and made everything blurry.
allanl-o said:
I had the same problem with my HTC G2, with the camera so scratched all my pics were blurred. I fixed it pretty cheaply by polishing the lens with a little bit of toothpaste! 2 mins of rubbing with toothpaste and a little bit of cardboard and 95% of the lens is clear again and scratch free. My pics are sharp and in focus again. I have a few minor marks around the edge still as they are hard to reach, but they are not affecting the picture or focusing.
Hope this helps somebody
Click to expand...
Click to collapse
Thanks a lot for the toothpaste idea dude. it worked like a charm!!!
Any more tips on what to do with it?
Mine camera thingy is getting scratchy too.
Can I just remove it?
or either, how to polish it
Thanks for the toothpaste trick. Worked brilliantly. Already fixed two different Desire Z phone lenses with it.
Sent with XDA Premium from my HTC Desire Z loaded with Jelly Bean (Andromadus/CM10 test build)
Hi guys,
did any of you have scratches on the cam lens, in the middle, that affects pictures. i have the phone for more than 2 months and looks like that each month there is a new scratch on the lens. so far i was lucky enough not to get it in the middle but looks like at 1 point my luck will run out and 1 will hit the middle.
im just refusing to use a case because i think it looks ugly and will steal from the beauty of this device.
I have not had any problems with scratching but then im using a case where the case is just sticking out a bit more then the lense as to protect it also the case is clear so still looks nice
You can get cases that will compliment your phone and peotect the lens. Best if you try on cases yourself before buying.
Sent from my HTC One X using XDA
Never had an scratch and also no cases for more than 40day.
Sent from my HTC One X using Tapatalk 2
I agree OP - cases suck.
I also have a scratched camera lens. I cut a screen protector out and put it on, but thought that it might effect image quality.
Its a buzz killer ....
since its a matter of time now till my cam lens will get scratched in the middle last night i did a little experiment. i took a piece of hair and stick it in the middle on the lens. well i have to admit that, i dont know how this camera is focusing, but there was no trace of the hair in the pic.
ill give it another try with something thicker now
Restoring lens
jargalus said:
Hi guys,
did any of you have scratches on the cam lens, in the middle, that affects pictures. i have the phone for more than 2 months and looks like that each month there is a new scratch on the lens. so far i was lucky enough not to get it in the middle but looks like at 1 point my luck will run out and 1 will hit the middle.
im just refusing to use a case because i think it looks ugly and will steal from the beauty of this device.
Click to expand...
Click to collapse
Hi,
I had the same problem exactly, and i have just joined to give you the solution that I used. My HTC photos are sharp and clear as before now.
The solution is very simple ... all what you need is a clean glasses cleaning cloth, glass cleaner (like windex) and tooth paste !! yes tooth paste!
First clean the cover with the glass cleaner ... keep it wet .. apply a tiny portion of tooth paste on it .. rub it with the cloth ... keep it wet all the time.
Repeat till you get the lens back to its original state ... or at least 90 % ... the technique used is similar to the one used in cleaning car head lights .. similar to this video for example:
youtube. com/watch?v=b1_sFEOGTMc
I hope u find it useful.
aldebsi said:
Hi,
I had the same problem exactly, and i have just joined to give you the solution that I used. My HTC photos are sharp and clear as before now.
The solution is very simple ... all what you need is a clean glasses cleaning cloth, glass cleaner (like windex) and tooth paste !! yes tooth paste!
First clean the cover with the glass cleaner ... keep it wet .. apply a tiny portion of tooth paste on it .. rub it with the cloth ... keep it wet all the time.
Repeat till you get the lens back to its original state ... or at least 90 % ... the technique used is similar to the one used in cleaning car head lights .. similar to this video for example:
youtube. com/watch?v=b1_sFEOGTMc
I hope u find it useful.
Click to expand...
Click to collapse
AMAZING!
IT SOUNDS so silly, but indeed, it WORKS.
I was getting washed out pictures on my beautiful, 4-month-old, otherwise unscratched HOX+. This device is so beautiful, it's crazy that HTC did not pick up this design flaw. But now, my pictures are SO much better... THANKS!
I went for a bike trip with my friends to a hilly region. And there was heavy rain when we were travelling on the hills. After returning from the trip I found that my m8's has lost its quality. Now it is shooting very poor quality picture. Only the rear camera got the problem. What can I do now???
Sent from my HTC One_M8 using XDA Free mobile app
Can you see any condensation inside the camera glass?
Can you see any scratches on the coating on the glass? The rain event may just be a coincidence, and possibly just the bike trip itself caused scratches on the glass coating; which is a very common issue causing foggy or blurry photos.
Can you post some photos to illustrate the issue?
Yes there are scratches
Sent from my HTC One_M8 using XDA Free mobile app
here are the pics
redpoint73 said:
Can you see any condensation inside the camera glass?
Can you see any scratches on the coating on the glass? The rain event may just be a coincidence, and possibly just the bike trip itself caused scratches on the glass coating; which is a very common issue causing foggy or blurry photos.
Can you post some photos to illustrate the issue?
Click to expand...
Click to collapse
HTML:
Here are the pictures
I have this exact same problem that developed since last week and I have no idea how/why. Is this a common issue?
Is there any way to solve this problem. Somebody help us?
Sent from my HTC One_M8 using XDA Free mobile app
http://forum.xda-developers.com/showthread.php?t=2715784&page=2
Check this thread. This guy fixed this issue.
kasi14 said:
Here are the pictures
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Click to collapse
I was actually more thinking of pictures taken with the phone, but this is somewhat helpful as well.
Not completely clear from your pics, and probably verbal description would be a little more informative. But it appears from the photos that there are maybe some scratches on the bottom camera (but not a lot) and there seems to be some dots of specks on the top camera (dust or moisture?); although this can just be an illusion of the photo. Correct me if I'm wrong on any of my assessment, as pics can be deceiving. What do you think, looking at the camera glass on both cameras?
If you think the issue may be caused by the scratches on the camera glass, this is actually pretty easily solved. Those scratches are actually from the coating on the glass, and not the glass itself. It seems the intended protective coating is very inferior and easily scratched. The fix is using a mild abrasive (car wax, toothpaste, etc.) or other means to polish off or scrape off the coating and expose the actual smooth glass underneath. This issue and various fixes are discussed here: http://forum.xda-developers.com/htc-one-m8/general/how-to-fix-htc-one-m8-camera-issue-t2803825
Although, it takes a decent amount of scratches to "cloud" the photos. And it doesn't seen that your camera glass is that scratched yet (again, that is just what I can assess from the pics). Personally, I started noticing some minor scratching within the first couple week of owning the phone. And its only been just recently (after having the phone for almost 3 months) that the scratches became bad enough to blur or cloud my photos. I used the solution of polishing with a dab of toothpaste to remove the coating (and pics look perfect again).
If the issue is being caused by dust or moisture inside the camera, this is a much more difficult issue to solve without taking the phone apart.
redpoint73 said:
I was actually more thinking of pictures taken with the phone, but this is somewhat helpful as well.
Not completely clear from your pics, and probably verbal description would be a little more informative. But it appears from the photos that there are maybe some scratches on the bottom camera (but not a lot) and there seems to be some dots of specks on the top camera (dust or moisture?); although this can just be an illusion of the photo. Correct me if I'm wrong on any of my assessment, as pics can be deceiving. What do you think, looking at the camera glass on both cameras?
If you think the issue may be caused by the scratches on the camera glass, this is actually pretty easily solved. Those scratches are actually from the coating on the glass, and not the glass itself. It seems the intended protective coating is very inferior and easily scratched. The fix is using a mild abrasive (car wax, toothpaste, etc.) or other means to polish off or scrape off the coating and expose the actual smooth glass underneath. This issue and various fixes are discussed here: http://forum.xda-developers.com/htc-one-m8/general/how-to-fix-htc-one-m8-camera-issue-t2803825
Although, it takes a decent amount of scratches to "cloud" the photos. And it doesn't seen that your camera glass is that scratched yet (again, that is just what I can assess from the pics). Personally, I started noticing some minor scratching within the first couple week of owning the phone. And its only been just recently (after having the phone for almost 3 months) that the scratches became bad enough to blur or cloud my photos. I used the solution of polishing with a dab of toothpaste to remove the coating (and pics look perfect again).
If the issue is being caused by dust or moisture inside the camera, this is a much more difficult issue to solve without taking the phone apart.
Click to expand...
Click to collapse
I think there are lots of scratch which are not visible in those pictures. But are you sure that I must use a toothpaste or something to clean it up or give it to HTC service center?
Sent from my HTC One_M8 using XDA Free mobile app
kasi14 said:
I think there are lots of scratch which are not visible in those pictures. But are you sure that I must use a toothpaste or something to clean it up or give it to HTC service center?
Click to expand...
Click to collapse
You can certainly try to have warranty service for this issue. However, I think there have been mixed results from folks on here. I think some have gotten it fixed under warranty; while there are also there are reports on the thread I linked above where folks were getting charged $90 to $300, and even an administrative fee if you chose not to have the paid repair (and have the phone sent back as-is). So its kind of a gamble.
Also, its not clear to me if the "fixed" camera done by HTC is any better than the original (if they have resolved the issue with the coating).
redpoint73 said:
You can certainly try to have warranty service for this issue. However, I think there have been mixed results from folks on here. I think some have gotten it fixed under warranty; while there are also there are reports on the thread I linked above where folks were getting charged $90 to $300, and even an administrative fee if you chose not to have the paid repair (and have the phone sent back as-is). So its kind of a gamble.
Also, its not clear to me if the "fixed" camera done by HTC is any better than the original (if they have resolved the issue with the coating).
Click to expand...
Click to collapse
If I do it by toothpaste method what will happen if it gets scratch later on?
Sent from my HTC One_M8 using XDA Free mobile app
kasi14 said:
If I do it by toothpaste method what will happen if it gets scratch later on?
Click to expand...
Click to collapse
If you are worried about the glass getting scratched, you can cut a screen protector to size, or there are some protectors that even include a separate piece for the camera.
But I would expect the actual glass to be much harder to scratch then the coating. I carried the One X (EVITA) in my pocket for 2 years, and only minor scratching on the camera glass that did not affect picture quality.
Had the same cloudy issue with mine recently and thought that it would be going back to the shop. Found a thread about a guy who used a credit card and water to scratch the surface of the lens to remove the coating. Worked a treat for me and my photo quality is back to normal again
Sent from my HTC One_M8 using XDA Free mobile app
I did this earlier on and this fixed the issue I had. So give it a go OP. I just used a q-tip and a bit of water to be honest. It comes off pretty easy.
My M8 was working fine a week back. Then suddenly I started noticing that my camera capture images in a diffuse glow/angelic glow mode. Whites become bright and look grainy. I can see that on my phone screen itself. The sharpness seems to have gone. The ISO is set to Auto, in fact all the settings are in Auto. Did not happen before.
What's wrong with the camera? The camera lens is clean too.
There is an OTA update available too. I thought updating may solve the issue, but everytime i try to install it says "downloading unsuccessful" "the download package is corrupt"
All you pretty and genius people out there, a noob needs help.
My phone is completely stock. Did not root or anything.
Check your camera lenses if there are any scratches on it. It means the lenses coating is coming off.
Too many minute scratches/ hope it's the coating
scorror said:
Check your camera lenses if there are any scratches on it. It means the lenses coating is coming off.
Click to expand...
Click to collapse
Now that you mention it, yes there is. Quite a whole lot. I use Dot view case, it has some height, I wonder how they still got scratched.
I read about the solution for this, it says the coating gets scratched quite easily, use of toothpaste or any other method mentioned will remove the coating and the camera will get to it's original state.
I am skeptical about doing that. If i remove the coating, won't it be really scary if the original lens also gets scratched?
What do I do?
Thank you in advance
Same is happening with me. Pictures started looking grainy. I tried the toothpaste method but it didn't help. Now I regret why the hell did I spend so much to get such a crapy phone. My phone is always covered in Unicorn beetle case. Still the camera lens seems to be hell lot scratched.
Worked
cardozclive said:
Same is happening with me. Pictures started looking grainy. I tried the toothpaste method but it didn't help. Now I regret why the hell did I spend so much to get such a crapy phone. My phone is always covered in Unicorn beetle case. Still the camera lens seems to be hell lot scratched.
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Click to collapse
I think you should give it a try. The toothpaste method.
Take a Q tip and rub the toothpaste on it. Have patience, so it for good 5-8 minutes and make sure you are applying good amount of pressure.
Then you could do the same using Surgical Spirit instead of toothpaste for another good 5 minutes. That should do it.
Hey everbody,
I got some stains on the display that cannot be removed any more. If you move over them with the finger tip, you can feel a unevenness down. I have no idea where they could have been from.
What do u guys think. Im usually really careful with my smartphone.
I am by no means an expert first and foremost.
But when I have something I can't get off my glasses with regular cleaning, I will use some toothpaste and a soft microfiber cloth and that has just the right abrasiveness to get whatever is on my glasses off them. Granted there's more cleaning involved but it works for me
spart0n said:
I am by no means an expert first and foremost.
But when I have something I can't get off my glasses with regular cleaning, I will use some toothpaste and a soft microfiber cloth and that has just the right abrasiveness to get whatever is on my glasses off them. Granted there's more cleaning involved but it works for me
Click to expand...
Click to collapse
Thanks mate. But im pretty sure these are tiny "holes" in the top layer of the display.
xflowy said:
What do u guys think. Im usually really careful with my smartphone.
Click to expand...
Click to collapse
I think that you have not been careful enough and somehow damaged your display. It's possible that you only damaged the oleophobic coating, and not the underlying glass (should be easy to tell by looking at the display when it's ON - do the pixels underneath the damage still work?).
There is no other explanation to this, at least not from the looks of it (since you talk about "a[sic] unevenness down" - implying not superficial stains, but serious damage). There are extremely rare instances where displays damage themselves ("spontaneous shatter") but that is another matter entirely and has nothing to do with your - apparent - circular damages (since those lead to the shatter of the entire tempered glass). I'd wager either fire or acid or something else destructive happened here, but only you can tell.
Fire damage leaves a distinctive mark
Gorilla Glas Victus has a 6-7 on Mohs scale of hardness, you can pick whatever might have been your problem:
I have the same issue, appeared two days ago. I have one small one that looks the same as your small ones, On mine the mark is under the top glass, it almost looks like dust under an applied screen protector. If I look at it at 180 deg for the mark I can't see it at all, not until i move about 5 deg off 180, then at about a 45 deg angle it dissapears again.
To me that very big one looks like damage to the top surface, then the others look like they are below the glass
did you possibly get alcohol on the screen that dried up? I have something similar that happened to my screen and the only thing I can remember that possibly got on my screen was alcohol. I woke up the next day and noticed the spots on my phone but only when the screen is off
bolo808 said:
did you possibly get alcohol on the screen that dried up? I have something similar that happened to my screen and the only thing I can remember that possibly got on my screen was alcohol. I woke up the next day and noticed the spots on my phone but only when the screen is off
Click to expand...
Click to collapse
Alcohol is bad for the phone's display because it'll heat up the display and the glue inside will lose its stickiness. This causes the display to fall out or some damages like this cause the display to burn inside and show like this!
@randylahey786 Why in all heavens should alcohol heat up the display unless you burn it on the display/phone ? ..... and just for the record: i have been using isopropanol since ages to clean glasses, binoculars and, yes, also smartphone displays. BTW the nice tabs provided with many display protectors for cleaning the display are just alcohol swabs as well.....
danw_oz said:
I have the same issue, appeared two days ago. I have one small one that looks the same as your small ones, On mine the mark is under the top glass, it almost looks like dust under an applied screen protector. If I look at it at 180 deg for the mark I can't see it at all, not until i move about 5 deg off 180, then at about a 45 deg angle it dissapears again.
To me that very big one looks like damage to the top surface, then the others look like they are below the glass
Click to expand...
Click to collapse
can u upload a photo of yours?
bolo808 said:
did you possibly get alcohol on the screen that dried up? I have something similar that happened to my screen and the only thing I can remember that possibly got on my screen was alcohol. I woke up the next day and noticed the spots on my phone but only when the screen is off
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Since i dont trink alcohol thats pretty unlikely, but yea, sth must have spilled over there but i have no idea what tbh.
s3axel said:
@randylahey786 Why in all heavens should alcohol heat up the display unless you burn it on the display/phone ? ..... and just for the record: i have been using isopropanol since ages to clean glasses, binoculars and, yes, also smartphone displays. BTW the nice tabs provided with many display protectors for cleaning the display are just alcohol swabs as well.....
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I have seen issues with some people who have used sanitizer to clean the display and the display came out! Sanitizer contains alcohol in it, also isopropanol comes as a cleaning liquid especially for phones so they would've tested it but sanitizer or alcohol drinks are worst!
randylahey786 said:
I have seen issues with some people who have used sanitizer to clean the display and the display came out! Sanitizer contains alcohol in it, also isopropanol comes as a cleaning liquid especially for phones so they would've tested it but sanitizer or alcohol drinks are worst!
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I agree, as you never know what stuff is included in those sanitizers and of course alcoholic drinks may include sugar and other ingredients that could leave residue on the screen after drying out.
I always get pure isopropanol for cleaning purposes, this way I know it's safe to use
Quite a few people on r/GooglePixel have had the same issue upon release - it's been speculated that it's something to do with the oleophobic coating not adhering to the glass & is a manufacturing fault.
I would contact Google and see if they will replace the device for you as it will probably get worse over time.
it looks like your oleophobic coating has been removed. Can you post some different photos? Do you have another smartphone you can add to the photo? Your display looks very dull (but it could be the photo).
I recommend the toothpaste and micro fiber trick the other comment suggested. then grab some oleophobic spray and coat your screen again. It takes 2 or 3 coatings to get it even but it works well. Unfortunately coating isn't covered in Google's Official Warranty (it says its not on their website). There's a good oleophobic brand that many people use and they swear by it but I forget the name.
But I would get the display even and unform first before doing anything - maybe even using a polisher tool with a really soft brush. Someone did this on reddit on their 6 Pro a few months ago to remove scratches and it worked really well.
I would also try to get as many reddit and xda posts as you can and document them, then contact Google and see what they can do. Also maybe try going to your nearest UbreakIfixit - see what they say? They see hundreds of different phones a day. But there seems to be over 15 posts on reddit that shows the same type of "Spotting" or "blotches" that appear on the 6 / 6 Pro. Not sure what exactly is going on there but some have gotten their devices replaced if I remember correctly (but others were told to kick rocks by google support, so make sure you prepare yourself before calling).
xflowy said:
can u upload a photo of yours?
Since i dont trink alcohol thats pretty unlikely, but yea, sth must have spilled over there but i have no idea what tbh.
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Sorry missed you asking this question, will need to find a camera to take the photo
randylahey786 said:
I have seen issues with some people who have used sanitizer to clean the display and the display came out! Sanitizer contains alcohol in it, also isopropanol comes as a cleaning liquid especially for phones so they would've tested it but sanitizer or alcohol drinks are worst!
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Neither sanitizer nor alcohol belong on a display. If people damage their phones on purpose or through the sheer act of incompetence, Google is hardly at fault... a phones display should only be cleaned with a fine microfiber cloth - and if the display is too dirty, only a special display cleaner should be used. Even that however should never be DIRECTLY applied to the display, but only used on a microfiber cloth again, which is then used in a slightly wet state to clean the display.
Since I know people, and people do stuff like that (smashing glasses cleaning cloth drenched in alcohol, sanitizer or something like that onto their phones), it's hard to judge/evaluate these threads here. Often it just seems like something that can easily be caused by a user, and is probably not a hardware issue.
xflowy said:
Hey everbody,
I got some stains on the display that cannot be removed any more. If you move over them with the finger tip, you can feel a unevenness down. I have no idea where they could have been from.
What do u guys think. Im usually really careful with my smartphone.
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any update on this?
Alekos said:
any update on this?
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what u mean? the stains are not removable. the coating seems to be gone at this area. i didnt try the suggestion yet to completely redo the coating
xflowy said:
what u mean? the stains are not removable. the coating seems to be gone at this area. i didnt try the suggestion yet to completely redo the coating
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was wondering if you tried google support at all, just to see what they would say. there's other instances of "blotching" on reddit on the Google Pixel forum. Do you know how it might have happened now that its been a few more days>?
xflowy said:
Hey everbody,
I got some stains on the display that cannot be removed any more. If you move over them with the finger tip, you can feel a unevenness down. I have no idea where they could have been from.
What do u guys think. Im usually really careful with my smartphone.
You have touch these screen with something containing parfum
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Same issue. It was caused by dripping some salsa on the screen at a restaurant and didn't notice it right away. First time I've ever had anything like this happen to a phone screen.