[Q] SERO Plan Users - Sprint Galaxy Note 4 Q&A, Help & Troubleshooting

Hey Guys,
Any of you have the SERO Plan? Are you looking to upgrade to the Note 4 and still keep your SERO plan?
I love my SERO plan, but I am having issues getting in on deals outside of the sprint website. They sites cannot recognize my plan since it is expired.
Please do tell your experience in trying to get the Note 4 and where you are getting it from.

I have SERO too... and SERO can only buy phones through their website, no where else. So have to pay full price or 350 for 2 year contract.

Im on sero, preordered from sprint online. No problems.

same here. SERO 500 premium preordered on sprint website no problem.

Sero is still around?
Sent from my SGNote 3

I've also been unable to upgrade online with my SERO premium account. I get a message that says that I need to change plans to upgrade. I don't have any options to pre-order. Can't do best buy, can't in sprit stores, and can't online...
Sent from my SM-T700 using Tapatalk

sparhawk6 said:
I've also been unable to upgrade online with my SERO premium account. I get a message that says that I need to change plans to upgrade. I don't have any options to pre-order. Can't do best buy, can't in sprit stores, and can't online...
Sent from my SM-T700 using Tapatalk
Click to expand...
Click to collapse
Just disregard the message, change the plan, and proceed to pre-order the phone. When you do get the phone, just make sure you call sprint and have them transfer you to the SERO department(that is not its exact name... I forget whatnot is called). They will activate the note foe you using your sero plan.
If you are scared to do that, you can call sprint and they will confirm what I just said.
My only issue is that I can't get in on any online deals because the sero plan is expired ... I haven't tried going into bestbuy and see if BestBuy call sprint if they would activate the phone with my sero plan. I have not pre-order the note, and I am waiting to see if I would be able to get it through BestBuy and keep my sero plan.
Sent from my jewel using XDA Free mobile app

Update: I was able to pre order via telesales.
Sent from my SM-T700 using Tapatalk

sparhawk6 said:
Update: I was able to pre order via telesales.
Sent from my SM-T700 using Tapatalk
Click to expand...
Click to collapse
How much did you pay for the phone?

Aloupha said:
How much did you pay for the phone?
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Is there any debate about the price from Sprint? It's $350 plus tax, $12 shipping, and $36 activation fee.

sparhawk6 said:
Is there any debate about the price from Sprint? It's $350 plus tax, $12 shipping, and $36 activation fee.
Click to expand...
Click to collapse
The price has actually been dropped to $300 to compete with other providers. I plan on trading in an old Galaxy SII and then getting Samsung to to cover the difference up to $200 so this should be a pretty good deal.

Rodekuhr said:
The price has actually been dropped to $300 to compete with other providers. I plan on trading in an old Galaxy SII and then getting Samsung to to cover the difference up to $200 so this should be a pretty good deal.
Click to expand...
Click to collapse
Here is my order from yesterday..................................
Order date: 10/04/2014
Order number: tm-tset-45xxxxx
Account number: 83xxxxx
Monthly plan and add-on charges: $50.00 <---SERO-P
(Estimate; excludes taxes and certain charges)
Phone and accessory subtotal: $299.99
Activation/Upgrade fee: $36.00
Estimated shipping: $12.00
Estimated tax: $24.02
Total: $372.01

nomorenow said:
Here is my order from yesterday..................................
Order date: 10/04/2014
Order number: tm-tset-45xxxxx
Account number: 83xxxxx
Monthly plan and add-on charges: $50.00 <---SERO-P
(Estimate; excludes taxes and certain charges)
Phone and accessory subtotal: $299.99
Activation/Upgrade fee: $36.00
Estimated shipping: $12.00
Estimated tax: $24.02
Total: $372.01
Click to expand...
Click to collapse
I ordered mine, but it's on backorder now. That sucks!

Aloupha said:
I ordered mine, but it's on backorder now. That sucks!
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Click to collapse
Per Sprint, If you did received a Backorder email from Sprint then yes is backlogged.....
My status on website also Backorder, but is not....cuz N4 is not released by Sprint.
That's Customer Care told..........just fyi

nomorenow said:
Per Sprint, If you did received a Backorder email from Sprint then yes is backlogged.....
My status on website also Backorder, but is not....cuz N4 is not released by Sprint.
That's Customer Care told..........just fyi
Click to expand...
Click to collapse
Oh that's cool, I did not receive a backorder email from sprint. So, I guess I am good (for now).

Aloupha said:
Oh that's cool, I did not receive a backorder email from sprint. So, I guess I am good (for now).
Click to expand...
Click to collapse
when did preordered yours? My coworker did his preordered past Monday morning OCT 6th......and he got his Back Ordered email after 1hr ordered. So yes,,,,he got two emails from Sprint.

I am on Sero. I ordered from telesales. I never received a back order email, but when I check on the order status on the website, it says that my order is back ordered. I just assumed that was code here for pre-order. Are you saying that I am in reality back ordered, and it won't be ship before or on the 17th?

nomorenow said:
when did preordered yours? My coworker did his preordered past Monday morning OCT 6th......and he got his Back Ordered email after 1hr ordered. So yes,,,,he got two emails from Sprint.
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I ordered mine in the morning of OCT 6th as well. This is the second email I received from sprint.
Important order alert
The processing of your recent Sprint order is pending for one of two reasons:
• All or a portion of your ordered items are on backorder.
• The items you pre-ordered have not arrived in our warehouse.
Please note - iPhone 6: We will do our best to meet delivery estimates based on size, color and order date.
• 16GB Silver and Gold: In 2 to 4 weeks if you ordered on or after 9/17.
• 16GB Space Gray: in 2 to 5 business days.
• 64GB: In 2 to 5 days if you ordered after 12 p.m. CT on 9/16 and before 12 p.m. CT on 9/20.
• 64GB: In 2 to 4 weeks if you ordered after 12 p.m. CT on 9/20.
• 128GB: In 2 to 5 days if you ordered after 12 p.m. CT on 9/16 and before 12 p.m. CT on 9/30.
• 128GB: In 2 to 4 weeks if you ordered after 12 p.m. CT on 9/30.
Please note - iPhone 6 Plus: We will do our best to meet delivery estimates based on size and order date.
• 16GB: In 4 to 6 weeks.
• 64GB and 128GB: In up to 3 weeks if you ordered before 11 a.m. CT on 9/12.
• 64GB and 128GB: In 4 to 6 weeks if you ordered after 11 a.m. CT on 9/12.
Please note - Samsung Galaxy Note 4 -
We will do our best to deliver:
• By 10/17 if you pre-ordered by 10/14.
You'll be notified by email when the item(s) below are available. We may send multiple emails providing important details. You can monitor the progress of your order any time by entering your order number at sprint.com/myorder.
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Here's the thing, it is on back order because it is not currently availabe in stock. I got a customer representative to confirm this information. So I think we should be fine.

Well, originally I was told I would get the $50 refund if I called back after receiving the phone. However, after reading in this thread that others got their refund immediately, I entered a chat session with a sales rep, who told me that I would have to cancel the order, and place a new one at the lower price, however, that would result in me getting the phone at some date later than the launch date.
So, I decided to call. I was told by the CS lady on the phone that a $50 credit would be applied to my account within 24 hours of my call. Hah, three different answers. The third time I contacted them, I got what I wanted. I will have to monitor my account to make sure the credit is applied.
Also, she said that with all pre-orders, the product should arrive on the day that the phone is launched in stores (the 17th). I hope that's true. Has anyone else done a pre-order by internet or phone? Is that how it works?

Related

who else just pre ordered their G2?

I just ordered mine and got a delivery date of 09/26/2010
Order date: 09/23/2010 at 22:21:09
You can review your order at https://my.t-mobile.com/OrderStatus.aspx
Your order's estimated delivery date is 09/26/2010 to 09/26/2010
Mine is preordered
I can't pre order.. Apparently my account cannot shop online.. will call them up in the morning and find out what's happening.
Umm, what's up with this $18 "upgrade" fee ****? Argh.
Yeah, so nice how the total comes out to $302.80.
Currently is telling me I won't get it until Oct 6th, but I hope that's wrong.
I hate MiRs.
Just pre-ordered mine. Also says that I'll get it on the sixth. Hopefully it's wrong so I can sport a G2 outside the T-Mo outlet at the mall on the 5th... bwuahaha.
silverton said:
Just pre-ordered mine. Also says that I'll get it on the sixth. Hopefully it's wrong so I can sport a G2 outside the T-Mo outlet at the mall on the 5th... bwuahaha.
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I think it's just a generic delivery date until it's actually shipped, which probably won't occur until tomorrow at the earliest.
EDIT: yep!
Order date: 09/23/2010 at 23:50:08
You can review your order at https://my.t-mobile.com/OrderStatus.aspx
Your order's estimated delivery date is 09/27/2010 to 09/27/2010
Yay.
dcman008 said:
I just ordered mine and got a delivery date of 09/26/2010
Order date: 09/23/2010 at 22:21:09
You can review your order at https://my.t-mobile.com/OrderStatus.aspx
Your order's estimated delivery date is 09/26/2010 to 09/26/2010
Click to expand...
Click to collapse
WOW you got 9/26??? I thought my 9/27 was fast. Oh how I can't wait!
I gotta wait until payday.. sigh 7 more days.
I just preordered mine! I'm not on contract so I had to pay ~552.78 and now my bank account has a typhoon blowing through it.
Delivery date October 6
Can't wait!
Code:
Order Date: 09/24/2010 at 2:39:01 AM
Delivery information
Your T-Mobile G2 will be delivered to your shipping address on October 6, 2010
Is T-Mobile allowing customers to upgrade to a G2, even if they're currently under contract and not otherwise eligible for an upgrade at the low price?
Sent from my SGH-T959 using Tapatalk
Nope, did not pre-order. For several reasons:
Too expensive: It's $249 up front, then a $50 rebate
The rebate is a card. Meaning it's one of those pre-paid Visa cards, which means I can only use it for buying stuff, and not for paying off the credit card.
Only one pre-order per account...I have two lines that are both eligible for upgrades, and I want a G2 for each line. Nope, only one pre-order.
Even if I could pre-order two, with the rebate crap, and upgrade fees, etc., that would mean nearly $600 up front.
It'll only be a week or two after launch that Amazon, Wirefly, etc. is selling it for $99. It's total suckage to have to wait, but if it means saving $300ish, then it's worth it.
Just ordered mine.......it is going to seem like FOREVER for this to get here!!
I think I'm going to wait and try it out in the store first. I was very disappointed with how quiet/crackly the Nexus One's speaker phone was.
Plus, I want to read a few reviews too.
I just ordered mine a couple of hours ago, should be here within a couple of days. We have the espresso right now and that phone is actually not a bad phone at all but I'm wanting something a bit beefier and the woman is still using her old g1, so I'm going to get the g2 and she's going to get my old espresso.
I just hope this phone reclaims the throne for android phones again like the g1 did back when it first came out.
I too just pre-ordered, and grandfathered my unlimited loyalty plan in from the g1, but I forgot to download the Rebate Form and now I can't find it. Can someone post it, or a link? Many thanks!
I ordered mine. I am selling my Vibrant for this. I am so tired of the Laggy POS that is the Vibrant. I went from Nexus to the Vibrant and now to the G2. I think I will be more pleased with the HTC device.
On another note, I don't think Wirefly will have it for $99. As an example the Vibrant is $99 from wirefly but the Samsung Epic is $199. The Epic is $250.00 from sprint and you get a $50 mail in rebate, so I would expect this phone to be about the same.
kalipedia said:
I too just pre-ordered, and grandfathered my unlimited loyalty plan in from the g1, but I forgot to download the Rebate Form and now I can't find it. Can someone post it, or a link? Many thanks!
Click to expand...
Click to collapse
tmobilerebates (dot) com
(sorry cant post Links)
Check pre-ordered this morning with a delivery date of the 6th.
srtpro4mance said:
tmobilerebates (dot) com
(sorry cant post Links)
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Click to collapse
many thanks - good to know!

[Q] G2 $50 Mail in rebate - Early Upgraders

I was wondering if anybody got confirmation for their $50 mail in rebate. The reason I'm asking is because I am an early upgrader.
When I read the TOC on the rebate site it said it has to have been a full 2 years since your last upgrade in order to be eligible for the $50.
I was only a little over a year into my contract since my last upgrade. Got the G2 pre-order from the website and it said I was eligible for full upgrade pricing.
I haven't sent in the rebate form yet.
It says you need to cut the UPC off of the box. Is there any reason I would need to keep the UPC? I'm outside of my buyers remorse period. I'm very happy with my G2 and have had no problems.
Any input is appreciated
My status changed from pending to approved a cople days ago. The card will ship on Nov 8th. I wasnt quite 2 years into the contract and had to pay the early upgrade fee.
Also because I purchased the phone from tmobile over the web they told me I didn't need the UPC from the box or a reciept, just the form from the website. That's all I sent and I was approved.
I went to a tmobile store 5 days before I was supposed to upgrade and they said come back in 5 days or else you wont get the 50 dollars rebate. But if i wanted the phone now i could get it now but obiously wouldnt get the 50 rebate. I waited ofc, and sent my rebate in last week.
I got my phone over the phone for $99, and it has been 21 months since my last upgrade, and I also got the rebate forms and papers with the package. Should I send it in? Would I eligible?
ikarma said:
My status changed from pending to approved a cople days ago. The card will ship on Nov 8th. I wasnt quite 2 years into the contract and had to pay the early upgrade fee.
Also because I purchased the phone from tmobile over the web they told me I didn't need the UPC from the box or a reciept, just the form from the website. That's all I sent and I was approved.
Click to expand...
Click to collapse
I got mine over the web from T-Mobile too. But when I went to the rebate website it said I could submit it online, but I would still have to mail in the UPC by itself.
I'll have to take another look and see if I can get around that.
I got my notification today that my rebate had been processed. I got my g2 on the 6th, and my rebate was sent in exactly 14 days later.
Hmmm that's a good point. I haven't gotten any feedback on that at all.
Sent from my T-Mobile G2 using XDA App
mine is being processed 14-21 days
Sent from my T-Mobile G2 using XDA App
I got my $50 right of the bat.
I order my phone from the website. called t-mo saying my hinge is loose they sent me to finacal care. she told they will replace the and gave me 50$ off the new phone. the origanal price was $500. now I'm seeing it on my bill for450$. but she did not told me it was a rebate she just said sorry to hear that and offer $50 off
Can someone post the coupon?
Bishybob said:
I got mine over the web from T-Mobile too. But when I went to the rebate website it said I could submit it online, but I would still have to mail in the UPC by itself.
I'll have to take another look and see if I can get around that.
Click to expand...
Click to collapse
It said the same thing for me. The live operator is the one who told me different.
Sent from my T-Mobile G2 using XDA App
rhcp0112345 said:
Can someone post the coupon?
Click to expand...
Click to collapse
You can fill out the form on tmobilerebates.com. There is also a blank one you can print.
received the rebate debit card monday....last week i got a text saying it would be received with in 15-21 days but i got it now
Ah. I need a TMO account. too bad.
I have simplemobile I guess i cant get $50 USD back and i paid 650 hehehe

Lets Talk - Note 2 for 206.99

Just ordered my Note 2 from LetsTalk.com for 206.99
They have a sale on it for 229.99 until 12/31
Plus I added a coupon code at checkout for 10% off which was another -23.00
For a total of 206.99
The coupon code is: TALK4TEN
Also my upgrade isn't available until 1/1/13, but I was able to have my order placed on hold until then for the same price, just had to chat with a rep.
Amazon Wireless $149.99 with a new 2 year contract. They did had it for $99 last week.
Currently it's on backorder 1-2 weeks with amazon. That price is only for new lines, not upgrades, upgrades is still 199.99. LetsTalk has it in stock. Either way, still a much better price than through sprint.
Also no tax for a lot of states, which is a savings of another $60~ish for most states, as new lines and upgrades tend to charge the tax on the retail price of the device.
gregulator said:
Currently it's on backorder 1-2 weeks with amazon. That price is only for new lines, not upgrades, upgrades is still 199.99. LetsTalk has it in stock. Either way, still a much better price than through sprint.
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Click to collapse
It may say backorder but amazon usually ships within 3 to 4 days, on top of that bb will price match online retailers and to me getting it locally is always better. Also I've had good experience with geek squad warranty.
Sent from my Amazing Galaxy Note 2!
best buy will price match amazon wireless. I got my phone from best buy last week. I had a $100 gift card i wanted to use. They priced matched the upgrade price of 199.99. after the gift card it was about 112 out the door. Cant beat that price for a new note 2.
rfs830 said:
best buy will price match amazon wireless. I got my phone from best buy last week. I had a $100 gift card i wanted to use. They priced matched the upgrade price of 199.99. after the gift card it was about 112 out the door. Cant beat that price for a new note 2.
Click to expand...
Click to collapse
I was lucky enough to have my bb price match it at 150 and then at 99 and mine was a renewal. I just got lucky they weren't strict about it.
Sent from my Amazing Galaxy Note 2!
gregulator said:
Currently it's on backorder 1-2 weeks with amazon. That price is only for new lines, not upgrades, upgrades is still 199.99. LetsTalk has it in stock. Either way, still a much better price than through sprint.
Click to expand...
Click to collapse
i only paid $35 for mine.......haha
I ordered my note from amazon a few days ago... Had a expected delivery date of Feb 6th..... It will be here tomorrow.
Sent from my Nexus 7 using Tapatalk 2
gregulator said:
Just ordered my Note 2 from LetsTalk.com for 206.99
They have a sale on it for 229.99 until 12/31
Plus I added a coupon code at checkout for 10% off which was another -23.00
For a total of 206.99
The coupon code is: TALK4TEN
Also my upgrade isn't available until 1/1/13, but I was able to have my order placed on hold until then for the same price, just had to chat with a rep.
Click to expand...
Click to collapse
Nice sn!
Thanks for your post, I didn't get hit with any sales tax and its shipping tonight! To hell with amazon wireless and their February 9th expected delivery, I'll pay a lil bit extra to have it right away. Still a hell of a good deal.
Sent from my SPH-D710 using xda premium
d12unk13astard said:
Nice sn!
Thanks for your post, I didn't get hit with any sales tax and its shipping tonight! To hell with amazon wireless and their February 9th expected delivery, I'll pay a lil bit extra to have it right away. Still a hell of a good deal.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Like its been said before, even with their expected dates being couple weeks they usually ship within couple days. Plenty of people have reported this on several forums. Plus you can always check if your local bb will price match the new price on a renewal something that a lot of bb stores have been matching.
Sent from my Amazing Galaxy Note 2!
You didn't have to pay any sales tax thru amazon wireless?
Sent from my SPH-D710 using xda premium
d12unk13astard said:
You didn't have to pay any sales tax thru amazon wireless?
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Nope not on amazon. Ur supposed to report online purchases on ur taxes when u file.....fat chance like im gonna give them anymore money!
Here is a Frys deal that I came across 169.00 for new customers or 199.99 for add a line. I will be going to Bestbuy to get the price match tomorrow. I missed the 149.00 amazon and the even better 99.00 dollar price with amazon too. Thought it would be nice to share this with folks.
http://www.fryswireless.com/eCommer...493c164b1697e7646787b1d85d&showcustblock=true
Gibsonusa said:
Here is a Frys deal that I came across 169.00 for new customers or 199.99 for add a line. I will be going to Bestbuy to get the price match tomorrow. I missed the 149.00 amazon and the even better 99.00 dollar price with amazon too. Thought it would be nice to share this with folks.
http://www.fryswireless.com/eCommer...493c164b1697e7646787b1d85d&showcustblock=true
Click to expand...
Click to collapse
It's always good you share any deals that are valid now. I'm sure people appreciate it. Thanks!
Sent from my Amazing Galaxy Note 2!
I just got mine for wirefly.com for $150 on a 2yr contract

Received an email from att re: galaxy note 4 preorder

Has anyone else received an email from att saying that due to high demand your device /accessory is not yet available for shipment? When I pre order the Galaxy Note 4 they also included a SIM card with the order. Apparently the SIM card is now processing but the phone is still shipping between October 14th and October 16th. I don't know what to make of that!
When did you pre-order?
On September 19
Not much to make of it. It shouldn't be ready for shipment right now. Doesn't release until the 17th. I preordered today and have the same shipping estimates.
I got the same message. At first I was like woah it's coming early... no such luck. I logged into my account and everything on the order is the same as it was the day I ordered it. Strange email for sure...
I didn't get any email from AT&T. I placed my pre-order on September 19th at exactly 12:01am.
Sent from my SAMSUNG-SGH-I717
I've pre ordered as well 9/20 and only have my original email stating it will leave between the 14th and 16th - I wouldn't expect it any sooner nor get excited about it, but the "high volume" thing might get me worried.
weird shipping shows in proggress it showed proccessing before what does it mean? will i get it early also i don't have a eta
Yeah I pre-ordered on the 19th, in store, in the am. I'm sure I have nothing to worry about. If there is delay fulfilling some orders I'm certain my order wont be affected.
Maybe a stupid question, but can I ask how all of you are paying for this device through AT&T? Next, 2yr contract, full price?
MattMJB0188 said:
Maybe a stupid question, but can I ask how all of you are paying for this device through AT&T? Next, 2yr contract, full price?
Click to expand...
Click to collapse
I'm on an old unlimited plan and it was time for an upgrade. The phone cost me 299 and a new 2 year agreement.
MattMJB0188 said:
Maybe a stupid question, but can I ask how all of you are paying for this device through AT&T? Next, 2yr contract, full price?
Click to expand...
Click to collapse
Mine is on a corporate account; required to do 2 year contract based on our plan.
No email for me
I did not get an email about high volume, and I pre-ordered much later (29th). If the email really did mean something, I surely would have gotten it. Perhaps it was just a fluke.
Tmobile users are getting emails that their phones are shipped.
daraj said:
Tmobile users are getting emails that their phones are shipped.
Click to expand...
Click to collapse
I think they're just printing the shipping labels, because some of them say the expected delivery date is 10/23/14.
sonicsarah said:
I think they're just printing the shipping labels, because some of them say the expected delivery date is 10/23/14.
Click to expand...
Click to collapse
You are absolutely correct. My sister is a UPS supervisor and she confirmed this. I hate it because I'm tired of waiting lol!!!
chrispyutec said:
You are absolutely correct. My sister is a UPS supervisor and she confirmed this. I hate it because I'm tired of waiting lol!!!
Click to expand...
Click to collapse
I hate waiting, too, but what I would hate even more is me still waiting while T-Mobile customers have their phones. I would be SO jealous!
I'm a TMO preorder and mine is set for delivery Monday 10/13, as are a bunch of people. Is AT&T shipping theirs by the 14th as listed on the site? My friend is debating pre-ordering for AT&T.
Maybe. I think a lot of people are receiving 14-16 ship dates. Really it's like a 3 to 4 day difference, not significant at all
Sent from my GT-N7105 using Tapatalk
I bought a NOTE 4 from TMOBILE to use on ATT - I preordered and got shipping status update from UPS that says my phone will arrive Monday between 10a-2pm - I think evleryone is shipping early - I wiould not be surprised if the "sim" purchase many have mentioned is actually the payment processing for the actual order and that you will be getting your NOTE4's early too - GOOD LUCK!

Sprint Note 4 shipped?

I have seen where some t mobile customers phones have shipped. I thought I would make a thread so we could keep up with actual shipping times for Sprint.
I pre-ordered from best buys website last week and paid for expedited shipping. I'll post as soon as it ships.
oldpreowner said:
I have seen where some t mobile customers phones have shipped. I thought I would make a thread so we could keep up with actual shipping times for Sprint.
I pre-ordered from best buys website last week and paid for expedited shipping. I'll post as soon as it ships.
Click to expand...
Click to collapse
You will not be able to participate int he $200 trade in - unless to shipped to store.
tarpon6 said:
You will not be able to participate int he $200 trade in - unless to shipped to store.
Click to expand...
Click to collapse
I tried to order in the store on Monday and they told me they were out of pre-orders. I talked to the manager and they are going to give me the $200 gift card when I receive my phone even though I had to have it shipped to my house. I picked up a net 10 smartphone for $20 that day to use as my trade in.
oldpreowner said:
I tried to order in the store on Monday and they told me they were out of pre-orders. I talked to the manager and they are going to give me the $200 gift card when I receive my phone even though I had to have it shipped to my house. I picked up a net 10 smartphone for $20 that day to use as my trade in.
Click to expand...
Click to collapse
Good that you have a cooperative manager there! They should since I heard ship to store wasn't an available option when pre-ordering online.
tarpon6 said:
Good that you have a cooperative manager there! They should since I heard ship to store wasn't an available option when pre-ordering online.
Click to expand...
Click to collapse
If you pre-ordered be sure and post when yours ships. Thanks
oldpreowner said:
If you pre-ordered be sure and post when yours ships. Thanks
Click to expand...
Click to collapse
I did the pre-order in store, and I'll post when I get the email or call..
Any ideas for a phone to trade in that costs more than 10 dollars?
Sent from my SM-N900P using XDA Free mobile app
I pre-ordered online. I noticed the pre-authorization that Sprint put on my debit card got credited back, so once they put in the actual charge for the device and ship it, I'll make sure to post here.
That's interesting because my charge wasn't a preauthorization. It was a real charge that posted to my american express a day after I made the purchase. I just checked it again and it is still there.
Sent from my SPH-L900 using xda premium
I got the real charge too. No pre-authorizations.
Sent from my SM-N900P using XDA Free mobile app
Patch7 said:
That's interesting because my charge wasn't a preauthorization. It was a real charge that posted to my american express a day after I made the purchase. I just checked it again and it is still there.
Sent from my SPH-L900 using xda premium
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Interesting. I had to pay a down payment with mine (that's what sucks when you have no credit and pay cash for everything in your life). So I paid $250 + estimated sales tax of $53.38, so a total of $303.38. They pre-authed that amount to my debit card. A day later, Sprint changed the order total, as the system charged me too much sales tax. The actual tax owed is $48.60, so the actual total was $298.60, so they credited me the $303.38 and will instead charge the proper $298.60 once the device ships.
sprint pre-order
I pre-ordeed through Sprint on the telephone on Oct 6........still waiting for tracking #
$320.99 has been charged to my debit card
I as well paid the 299 (349 without the credit coming) plus tax upfront the day I pre ordered it. My order went in 4 minutes after the pre orders started and within about 2 minutes it showed up through my bank and cleared just a day later. I expected sprint to charge me for the upgrade fee but they did not yet. Maybe they are waiting for me to actually do the swap.
The T-mobile thread definitely has me wondering if Sprint is sitting on a bunch of Note 4's and just waiting to get them shipped just in time for the 17th. If Sprint ships UPS it will show up in MyUPS and I will get an email. Hoping to see some activity on Monday.
I pre-ordered through best buy and they charged my card the full amount ($903 which includes expedited shipping) but then it wasn't showing on there a couple of days later. I called to make sure my order wasn't cancelled and the best buy rep told me the card would be charged when the phone ships.
I'm supposed to be getting a price match of $720 then a $200 best buy gift card for trading a working smartphone. I hope this works out like the store manager says.
I was in my local Sprint Store today for repair of my wife's G3 and I mentioned that T-mobile users were already getting their Note 4. The first guy said "Impossible, Samsung will not allow it" but the guy in the back room working on someones phone said "Yeh my brother got his a few hours ago" he continued with the possibility that Sprint will start shipping on Monday or Tue for pre-orders in order to guarantee that it will be delivered by the end of the day on release date. So some may get it as early as Wed or as late as Friday. Nothing is for certain as Sprint may wait till Thursday and ship it next day air saver (assuming they use UPS) in which case it could be as late at 8 P.M Friday.
In my opinion I cant see Sprint waiting to the last second. Yes pre-ordering has its advantage of making sure you get your phone in que but I cant see them making it available in stores on Friday morning while the rest of us who pre ordered are just waiting on delivery. I am willing to bet the Wed or Thur delivery is a bit more reasonable. My neighbor did not pre-order but is planning on just walking into sprint when they open on Friday to buy one. Would be a crappy feeling to see him with his Note 4 before me when I ordered it 3 weeks ago.
dat $200 tradein tho
I pre-ordered through Best Buy and called their "mobile hotline" today to check on arrival date and they said it's currently in transit with delivery on the 16th. I'm hoping Best Buy doesn't hold it for a day to be released, but there's potential for people who purchased through BB that'll their device will be a day early.
The sales rep told me (if he knew what he was talking about) when I pre-ordered on sept 26th, first day of allowed pre-order that I would probably be on the second shipment due to the number of orders already placed that day so possibly there is a Oct 15th arrival for the initial group.
When I spoke to Sprint today I got quite the run around. When I check my order, which was placed on the third, It's still sitting in the same state it was at when I originally received the order number. Called this afternoon to ask and was told that Sprint has yet to receive any phones, which I'm sure isn't true, and that all the blame is on Samsung. I asked how T-Mobile customers received their phones and was pretty much ushered off the phone. I was told that the release date was "around" October 17th and was then hung up on.
I don't even care, I assume they'll do right by us, I just hate receiving the BS canned responses.
There is a discussion going on over at the official Sprint forums. Someone who claims to work at UPS says that on Monday he saw the the labels which indicate a Tue Wed ship out. Now I don't work for UPS but I thought that the company who is shipping would do the printing, taping, and sending to UPS. I cant see sprint showing up with 10,000 phones and all the UPS employees having to tape the labels on the boxes before ship. I can see the info being sent electronically though and maybe this person has access to it.
I keep reading that AT&T is shipping Monday night into Tuesday. No word from Verizon or Sprint.
gpvlog said:
There is a discussion going on over at the official Sprint forums. Someone who claims to work at UPS says that on Monday he saw the the labels which indicate a Tue Wed ship out. Now I don't work for UPS but I thought that the company who is shipping would do the printing, taping, and sending to UPS. I cant see sprint showing up with 10,000 phones and all the UPS employees having to tape the labels on the boxes before ship. I can see the info being sent electronically though and maybe this person has access to it.
I keep reading that AT&T is shipping Monday night into Tuesday. No word from Verizon or Sprint.
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If that person works for UPS Supply Chain he may be telling the truth. They warehouse and ship for hundreds of companies.

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