Need help with dead phone - One (M8) Q&A, Help & Troubleshooting

I have this M8 for awhile and out of nowhere, today it's just dead, can't turn on or do anything to it. I was talking on the phone then it just hang, so I turn off the screen and it went black after that. Tried to turn it back on, boot to bootloader, but nothing work, it's just black out. Any advise on this ? Thanks. Last I checked, the battery is on 40%.
PS. This phone has not been mod or anything like that, just got this phone for a few months so don't want to do anything to it yet. So basically, this phone still untouched with any mod.

Than Ma said:
I have this M8 for awhile and out of nowhere, today it's just dead, can't turn on or do anything to it. I was talking on the phone then it just hang, so I turn off the screen and it went black after that. Tried to turn it back on, boot to bootloader, but nothing work, it's just black out. Any advise on this ? Thanks. Last I checked, the battery is on 40%.
Click to expand...
Click to collapse
Try a "hard reboot". Hold Volume Up and Power for 10 seconds.

BerndM14 said:
Try a "hard reboot". Hold Volume Up and Power for 10 seconds.
Click to expand...
Click to collapse
Did that a few times earlier but it didn't do anything. But just do it again and now it boot normal now.

Than Ma said:
Did that a few times earlier but it didn't do anything. But just do it again and now it boot normal now.
Click to expand...
Click to collapse
Oh that's good then, was just about to suggest that you find Kisuke Urahara and make that device a Shinigami too. :silly:

Related

[Q] Is my phone bricked???

so, while listening to music the other day on my new evo rockin' cm7 rc2, the volume would turn up, but not down, so I decided to take out the battery. I left it out for a second, and when I put it back in, the phone would not turn on.
I took it to the car, and let it charge for about three hours, then tried to turn it on.. the phone just vibrates 3 times, and starts blinking the green light like there's a message, but the screen never turns on.
When I try to boot it into recovery, the phone vibrates 5 times, but still gives me the same result...
So, I was just wondering if my phone is completely gone, or maybe something is wrong with the battery?
Try a new battery first. Are you able to get into recovery?
Sent from my hand with XDA Premium installed
what dose red triangle mean
snowboarda42 said:
Try a new battery first. Are you able to get into recovery?
Sent from my hand with XDA Premium installed
Click to expand...
Click to collapse
No, It just vibrates 5 times and continues to blink.. the screen never turns on
devlon305 said:
what dose red triangle mean
Click to expand...
Click to collapse
not sure if you are just being a troll, but your answer is here.. http://forum.xda-developers.com/showthread.php?t=865204
it seems that my phone is just stuck i diagnostic mode, anyone know how to disable it.
I know leaving the battery out for a LONG period of time will allow you to boot into bootloader, anyone know how much time?

Desire HD won't turn on

Hi guys,
yesterday I tried to recover the original ROM for Desire HD. During the process in bootloader, my phone shutdown, and I can't turn it on now, even the bootloader wont run. I think my battery was too low, even tought the phone showed 99% (it happened before, even though the battery was almost dead), and it died during the update. Basically, I'm not able to access any feature right now, I'm not sure, if the phone is charging - when I plug it in, the orange light turns on, but when I unplug, the light stays on. Bootloader won't start, but when I press both volume buttons and power button, the phone vibrates 3 times, green light turns on, and thats all.
If you need more info, please ask.
Any help is appreciated, thank you.
You were recovering official ROM from the RUU? This should not result in your device being bricked.
Please try removing the battery for about 10 seconds, then press Vol Dn+Power button and a partial bootloader showing RUU failed or a similar error should open.
Then connect your phone to your PC and again run the Official RUU Setup.
Hit "Thanks" if I helped you. Also click "Donate to me" on the left if u wanna give something in return
coolyahya said:
You were recovering official ROM from the RUU? This should not result in your device being bricked.
Please try removing the battery for about 10 seconds, then press Vol Dn+Power button and a partial bootloader showing RUU failed or a similar error should open.
Then connect your phone to your PC and again run the Official RUU Setup.
Hit "Thanks" if I helped you. Also click "Donate to me" on the left if u wanna give something in return
Click to expand...
Click to collapse
Hi, thanks, nothing happens when I push down volume down and power buttons, even after removing batteries. I believe something is actually happening ,but nothing shows on the screen, because when I push volume down and power, and then I plug in the power cable, the orange light does not turn on, while when I plug it in without the combination, it does turn on.
I think that was an official Rom, because I've used it before, and my phone was not rooted afterwards - I did this successfully two times before. However, I recovered it from SD card (pd98img zip copied on the ssd).
Maybe you can try it...just try let the charge is plug in...n leave it be for a hour maybe...don't try to turn on the phone..
After a hour you can try unplug the charge...and remove your battery first...then put it in again...then try power on with pressing volume down+power button..just let see if this time the phone can go to bootloader or not..
Hope this can help..
Sent from my HTCSensation using Tapatalk
JJeamy said:
Maybe you can try it...just try let the charge is plug in...n leave it be for a hour maybe...don't try to turn on the phone..
After a hour you can try unplug the charge...and remove your battery first...then put it in again...then try power on with pressing volume down+power button..just let see if this time the phone can go to bootloader or not..
Hope this can help..
Sent from my HTCSensation using Tapatalk
Click to expand...
Click to collapse
No luck there :/
Fluorescent222 said:
No luck there :/
Click to expand...
Click to collapse
you mean still not turn on..?
what about if tried with a different battery..?
JJeamy said:
you mean still not turn on..?
what about if tried with a different battery..?
Click to expand...
Click to collapse
yeah. I thought about that, but I dont have any desire hd battery here, and I don't know how to charge this one without the phone.
I appear to be having similar problems with it not turning on. when i plug in the charger i get no orange light atall.. if i leave it plugged in (usually within 1hr to 2) eventually it will boot to custom recovery and from there i can reboot the phone and will boot to android. but it does not last very long atall usually about 30mins. have reset battery stats from recovery but doesnt seem to help.
from what i can find online its dieing but can anyone advise on if it will be the battery or the phone itself???
i have just spent $30 fixing digitizer and lcd in the past month. if it is needing a new battery i will proberbly do that but if not it can go..
hope this may help with your problem or any other....
1am570yl3z said:
I appear to be having similar problems with it not turning on. when i plug in the charger i get no orange light atall.. if i leave it plugged in (usually within 1hr to 2) eventually it will boot to custom recovery and from there i can reboot the phone and will boot to android. but it does not last very long atall usually about 30mins. have reset battery stats from recovery but doesnt seem to help.
from what i can find online its dieing but can anyone advise on if it will be the battery or the phone itself???
i have just spent $30 fixing digitizer and lcd in the past month. if it is needing a new battery i will proberbly do that but if not it can go..
hope this may help with your problem or any other....
Click to expand...
Click to collapse
probably won't help my problem.
but to solve yours, download one of the apps that tells you how much battery health you have. You might also get a pretty good deal on a new battery from ebay

[Q]HELP! My Tab 8.4LTE Died On Me

Hi,
The tablet has stock firmware, not rooted. I was watching movie trailers online when half of my screen suddenly turned black. I pushed the home button but half of the home screen was black as well. This has happened to me once, but I could fix it by putting it to sleep, than turning it on again.
But not this time. The tablet is totally bricked. It doesn't charge, I can't put it to download mode, nothing it is literally bricked. It must be software related. What shall I do now ?
EDIT: It is sorted. I needed to take out the battery. Why don't they put a god damn reset button on these devices ?
pallcsa said:
Hi,
The tablet has stock firmware, not rooted. I was watching movie trailers online when half of my screen suddenly turned black. I pushed the home button but half of the home screen was black as well. This has happened to me once, but I could fix it by putting it to sleep, than turning it on again.
But not this time. The tablet is totally bricked. It doesn't charge, I can't put it to download mode, nothing it is literally bricked. It must be software related. What shall I do now ?
EDIT: It is sorted. I needed to take out the battery. Why don't they put a god damn reset button on these devices ?
Click to expand...
Click to collapse
hold down the power button and hold
Alexey71 said:
hold down the power button and hold
Click to expand...
Click to collapse
Yes, I tried that one as well but to no avail. It was frozen really bad, but thanks. :good:
pallcsa said:
Yes, I tried that one as well but to no avail. It was frozen really bad, but thanks. :good:
Click to expand...
Click to collapse
how long to hold? Try 1 min and again 1min

M9 won't turn on anymore - bricked?!

Hey guys
I was super happy with my Australian Telstra M9 until an hour ago. I plugged it with 3% of battery in for charging and turned it off to speed the process up. When it was off the charging icon showed up just as usual. After a few hours I came back, unplugged the phone and it flashed 100% for a second. After that - nothing! It just won't turn on! I pressed every button and every possible combination of those. I plugged it back in for a bit and connected it to my laptop. But it's not even recognized. I googled for a bit but found no solution. I rooted the phone a couple of weeks ago but didn't do anything like that today. No updates, no new apps only some WhatsApp and 9gag.
What do you reckon? Is it bricked? Will I get a replacement and how long will that take? I have to leave Australia in 9 days so I'm quite on a schedule. -.-
Does anyone have any advice?!
Cheers Max
Edit: is there a chance to recover the data? I'm traveling and forgot to back anything up. Some of the data is quite important. And do you think I'll get into trouble because of the root?
No clue, try a different charger maybe.
I tried three different charges plus my laptop. Neither of them worked. Is there gonna be any way to rescue the data from the internal storage or will the just wipe it after they repaired it?
I would try holding the power and volume up button for at least 2-3 minutes. If it does come on, as soon as you feel it vibrate, move your finger down to the volume down button and hold it until you get into download mode. Then boot to the bootloader and then recovery and restore a nandroid.
Oh my god!!! Thank you so much! I have no idea why but after a minute it booted up just fine an all my data are still there. I'm never ever gonna forget a backup anymore. But what happend? Why did it start again? Battery is down to 50% so it seems it has been running all night and was stuck at some point. What can I do to avoid this from happening again? I don't wanna get a heart attack every time the phone won't turn on
But for the moment I'm alright! Thank you, thank you, thank you!
MrDuvet said:
Oh my god!!! Thank you so much! I have no idea why but after a minute it booted up just fine an all my data are still there. I'm never ever gonna forget a backup anymore. But what happend? Why did it start again? Battery is down to 50% so it seems it has been running all night and was stuck at some point. What can I do to avoid this from happening again? I don't wanna get a heart attack every time the phone won't turn on
But for the moment I'm alright! Thank you, thank you, thank you!
Click to expand...
Click to collapse
Hold power + volume up button will work in most cases.
TBH, don't really know what happened to you. Did you flash custom rom, recovery? or only root?
I didn't know that. I only new power + vol down. And I didn't hold it for a minute. I did nothing but flashing TWRP and root the stock rom. I didn't even change much with the root and only use it for titanium backup and adaway. That's why I was so baffled, when the phone suddenly "broke" because I didn't do anything unusual to it.
MrDuvet said:
Oh my god!!! Thank you so much! I have no idea why but after a minute it booted up just fine an all my data are still there. I'm never ever gonna forget a backup anymore. But what happend? Why did it start again? Battery is down to 50% so it seems it has been running all night and was stuck at some point. What can I do to avoid this from happening again? I don't wanna get a heart attack every time the phone won't turn on
But for the moment I'm alright! Thank you, thank you, thank you!
Click to expand...
Click to collapse
I'm glad you got your phone up and running. I know exactly how you feel, I had the same thing happen to me. I thought mine died when the screen went black after I flashed a kernel. Its always scary when the phone won't respond.
The phone was likely frozen. Power + Volume Up forces the phone to reboot after being held for a while. It could be some weird software issue due to the rooting and TWRP, but no one can say for sure. It might happen again but now you know how to reboot it If you really want to avoid the possibility of problems, you probably want to run stock and not root the phone or change bootloader... but what's the fun in that?
You're right no risk no fun. I'm actually waiting for cm so running stock is no option anyway
Thanks for saving me lots of headaches
FYI - I thought I had bricked mine as well - no flashing activity in a couple of weeks, all good chargers. Even made an appointment for repair.
Read the "hold power and vol up for a minute or two," and was like... nooooo... 10 seconds is the max you'd do that for... but tried it... bam, worked like a charm at ~45 seconds for me. Got into HTC FTM mode in which no option worked (reboot to bootloader, simlock, couple of others seemed to just pop immediately back to this weird non-download menu). Holding power for a while after that reset the device. Working now.
Thanks for the thread... been doing this for five years and this is the first no-charge no-response event I've had
lyall29 said:
I would try holding the power and volume up button for at least 2-3 minutes. If it does come on, as soon as you feel it vibrate, move your finger down to the volume down button and hold it until you get into download mode. Then boot to the bootloader and then recovery and restore a nandroid.
Click to expand...
Click to collapse
Worked like a champ, thanks a ton! :good:
Hi All,
About a week ago my M9 powered down while on charge and then wouldn't power on again. No response at all from the standard power button but only holding it for a few seconds at a time.
I knew the buttons to hold to enter bootloader and after several tries it powered on again.... It then ran for a couple of days with no issues.
Then a couple of days later had to power off the phone on a flight - same issue - wouldn't power on - dead.
It took several attempts to bring it back to life. I'm now in a position when every time I power off the phone it just doesn't want to come back on? Thought that it may have been a custom rom issue or a kernel issue - have tried changing both (painful experience by the way - having to wait for the phone to decide when its ready to wake up "when it feels like it after each new installation) but the problem is still there.
I have also found that entering bootloader using the power button and volume button isn't the only solution to "waking up" the phone. Just holding the power button for 10-60 seconds has the same effect - but it sometimes takes several attempts over several minutes - its very random.
Does anyone else have this recurring problem every time they power off? Does anyone on "stock" have the problem?
I'm starting to think that maybe its hardware rather than a software issue?
Try turning off the phone, plugging in the charger, and holding all three buttons for two minutes.
HTC has recommended this as a fix for battery issues like the slow charging bug. Apparently it clears all the battery settings and recalibrates it. The phone will reboot repeatedly while you're doing this, but that's normal. Keep holding the buttons.
I have seen HTC phones do this in the past when the battery system gets confused.
Bricked M9
iElvis said:
Try turning off the phone, plugging in the charger, and holding all three buttons for two minutes.
HTC has recommended this as a fix for battery issues like the slow charging bug. Apparently it clears all the battery settings and recalibrates it. The phone will reboot repeatedly while you're doing this, but that's normal. Keep holding the buttons.
I have seen HTC phones do this in the past when the battery system gets confused.
Click to expand...
Click to collapse
My M9 is not quite 6 months old - ALL stock. Went to bed last night , M9 quick charger plugged in with green light and phone power on - just in airplane mode. Woke up 4 hours later and found the phone dead.
I tried 1 button, 2 button, and 3 button holds for 5 minutes each, plugged in and not plugged in - still dead!
Any help would be appreciated.
aairlinepilot said:
My M9 is not quite 6 months old - ALL stock. Went to bed last night , M9 quick charger plugged in with green light and phone power on - just in airplane mode. Woke up 4 hours later and found the phone dead.
I tried 1 button, 2 button, and 3 button holds for 5 minutes each, plugged in and not plugged in - still dead!
Any help would be appreciated.
Click to expand...
Click to collapse
Best to run a logger like BetterBatteryStatsor GSam Battery Monitor to find out what is draining it
sausje85 said:
Best to run a logger like BetterBatteryStatsor GSam Battery Monitor to find out what is draining it
Click to expand...
Click to collapse
I am unaware of any way to do this if the phone wont turn on - it's dead.
aairlinepilot said:
I am unaware of any way to do this if the phone wont turn on - it's dead.
Click to expand...
Click to collapse
Ah you cannot even get it charged anymore?
I know HTC phones had an issue that when they are completely drained, they seem to be dead, even not charging or anything. Yet if you keep them in the charger, eventually they would show as charging and being able to turn on again.
aairlinepilot said:
My M9 is not quite 6 months old - ALL stock. Went to bed last night , M9 quick charger plugged in with green light and phone power on - just in airplane mode. Woke up 4 hours later and found the phone dead.
I tried 1 button, 2 button, and 3 button holds for 5 minutes each, plugged in and not plugged in - still dead!
Any help would be appreciated.
Click to expand...
Click to collapse
Leave it in connected to the stock charger overnight and see if that helps. If not, you might have a hardware fault and need to return it for warranty service.
I too thank you most profusely!!

Phone wont boot, what is the problem?

Today I was surfing the web and the phone locked up and restarted itself. Kept getting to the android screen with the red yellow and blue symbols then restarting. Left the phone alone to get back to work then the phone restarted finally went to use the phone and after about 3 mins froze up again. Now the phone won't get past the Google boot screen and if I want to try and power the phone on the power button has to be pressed in about 30secs to a minute of two.
Also i can't get into recovery mode reliably since if I select recovery the phone again freezes at the Google screen on reboot and never gets to recovery 9 out of 10 times other times I can get to recovery and then phone will then crash while in recovery or will allow me to use recovery long enough to wipe the cache and factory reset which neither has worked.
While Plugged into a charger and just sits there nothing on screen just a black screen.
Phone is on latest android unrooted and locked.
i had this happen to my SO's stock/locked/unrooted Nexus 6P.
Plug it into a PC, wait a couple minutes, then press and hold the power button for like 1-2 minutes.
2x4 said:
i had this happen to my SO's stock/locked/unrooted Nexus 6P.
Plug it into a PC, wait a couple minutes, then press and hold the power button for like 1-2 minutes.
Click to expand...
Click to collapse
What is this supposed to do? Where did you hear about this solution? Just curious.
jgr208 said:
Today I was surfing the web and the phone locked up and restarted itself. Kept getting to the android screen with the red yellow and blue symbols then restarting. Left the phone alone to get back to work then the phone restarted finally went to use the phone and after about 3 mins froze up again. Now the phone won't get past the Google boot screen and if I want to try and power the phone on the power button has to be pressed in about 30secs to a minute of two.
Also i can't get into recovery mode reliably since if I select recovery the phone again freezes at the Google screen on reboot and never gets to recovery 9 out of 10 times other times I can get to recovery and then phone will then crash while in recovery or will allow me to use recovery long enough to wipe the cache and factory reset which neither has worked.
While Plugged into a charger and just sits there nothing on screen just a black screen.
Phone is on latest android unrooted and locked.
Click to expand...
Click to collapse
do RMA
PiousInquisitor said:
What is this supposed to do? Where did you hear about this solution? Just curious.
Click to expand...
Click to collapse
read it on the nexus help forums i think. I was about to RMA the phone, so I'm glad i didn't have to. give it a try
2x4 said:
read it on the nexus help forums i think. I was about to RMA the phone, so I'm glad i didn't have to. give it a try
Click to expand...
Click to collapse
I don't have any issues. I was just curious. I've just never heard of a fix for any phone that requires a button press for more that like 30 seconds.
So what is the expected outcome? Does the phone just reboot and simply function correctly? Do you have a link to the forum post you read this in?
PiousInquisitor said:
I don't have any issues. I was just curious. I've just never heard of a fix for any phone that requires a button press for more that like 30 seconds.
So what is the expected outcome? Does the phone just reboot and simply function correctly? Do you have a link to the forum post you read this in?
Click to expand...
Click to collapse
Sure.
Here is where I read about plugging it into a PC and then pressing the power button:
https://support.google.com/nexus/troubleshooter/3337561?hl=en#ts=3337942,3339328
That didn't work (15 seconds hold). Then I found this random post on XDA where someone said they held it for more than a minute, so i tried that.
deanb1234 said:
Same exact problem. Phone was over 80% charged. Picked it up off of my desk at work to check the time and nothing. Just a brick.
Update*** I hooked the thing to power and nothing. So I just sat here at my desk for several minutes holding down the power button and the damn thing finally came back on. But I had to hold it for a very very long time, not the normal 10-30 seconds like it should take to do a hard power off. I'm talking minutes.
Click to expand...
Click to collapse
not sure why this worked, but it did. probably held it for 45s to 1m and it booted normally after that. honestly not sure what happened or why this worked.
2x4 said:
Sure.
Here is where I read about plugging it into a PC and then pressing the power button:
https://support.google.com/nexus/troubleshooter/3337561?hl=en#ts=3337942,3339328
That didn't work (15 seconds hold). Then I found this random post on XDA where someone said they held it for more than a minute, so i tried that.
not sure why this worked, but it did. probably held it for 45s to 1m and it booted normally after that. honestly not sure what happened or why this worked.
Click to expand...
Click to collapse
I'm glad my old post helped! Just an update though, it did that a few more times and then eventually I had to have it RMA'ed as no amount of time would make it boot.
deanb1234 said:
I'm glad my old post helped! Just an update though, it did that a few more times and then eventually I had to have it RMA'ed as no amount of time would make it boot.
Click to expand...
Click to collapse
haha dang, i hope the Nexus 6P it helped me boot doesn't have this issue any more...
Apayah said:
do RMA
Click to expand...
Click to collapse
Already did. Trying any last ditch efforts to revive the phone oh well it was a good phone.
deanb1234 said:
I'm glad my old post helped! Just an update though, it did that a few more times and then eventually I had to have it RMA'ed as no amount of time would make it boot.
Click to expand...
Click to collapse
Yup same here. It can get to the boot menu but recovery only works 1/10 times and can't ever get through 54% of the boot log until it freezes and crashes.
jgr208 said:
Yup same here. It can get to the boot menu but recovery only works 1/10 times and can't ever get through 54% of the boot log until it freezes and crashes.
Click to expand...
Click to collapse
Sounds like its time to RMA that bugger. Bummer.
PiousInquisitor said:
Sounds like its time to RMA that bugger. Bummer.
Click to expand...
Click to collapse
Yup new one is getting here today. Anyways, before old one is sent off I am curious to see if the battery is even charging when I connect to the charger. Anyone know if I can use a multi-meter to check this?

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