Phone wont boot, what is the problem? - Nexus 5X Q&A, Help & Troubleshooting

Today I was surfing the web and the phone locked up and restarted itself. Kept getting to the android screen with the red yellow and blue symbols then restarting. Left the phone alone to get back to work then the phone restarted finally went to use the phone and after about 3 mins froze up again. Now the phone won't get past the Google boot screen and if I want to try and power the phone on the power button has to be pressed in about 30secs to a minute of two.
Also i can't get into recovery mode reliably since if I select recovery the phone again freezes at the Google screen on reboot and never gets to recovery 9 out of 10 times other times I can get to recovery and then phone will then crash while in recovery or will allow me to use recovery long enough to wipe the cache and factory reset which neither has worked.
While Plugged into a charger and just sits there nothing on screen just a black screen.
Phone is on latest android unrooted and locked.

i had this happen to my SO's stock/locked/unrooted Nexus 6P.
Plug it into a PC, wait a couple minutes, then press and hold the power button for like 1-2 minutes.

2x4 said:
i had this happen to my SO's stock/locked/unrooted Nexus 6P.
Plug it into a PC, wait a couple minutes, then press and hold the power button for like 1-2 minutes.
Click to expand...
Click to collapse
What is this supposed to do? Where did you hear about this solution? Just curious.

jgr208 said:
Today I was surfing the web and the phone locked up and restarted itself. Kept getting to the android screen with the red yellow and blue symbols then restarting. Left the phone alone to get back to work then the phone restarted finally went to use the phone and after about 3 mins froze up again. Now the phone won't get past the Google boot screen and if I want to try and power the phone on the power button has to be pressed in about 30secs to a minute of two.
Also i can't get into recovery mode reliably since if I select recovery the phone again freezes at the Google screen on reboot and never gets to recovery 9 out of 10 times other times I can get to recovery and then phone will then crash while in recovery or will allow me to use recovery long enough to wipe the cache and factory reset which neither has worked.
While Plugged into a charger and just sits there nothing on screen just a black screen.
Phone is on latest android unrooted and locked.
Click to expand...
Click to collapse
do RMA

PiousInquisitor said:
What is this supposed to do? Where did you hear about this solution? Just curious.
Click to expand...
Click to collapse
read it on the nexus help forums i think. I was about to RMA the phone, so I'm glad i didn't have to. give it a try

2x4 said:
read it on the nexus help forums i think. I was about to RMA the phone, so I'm glad i didn't have to. give it a try
Click to expand...
Click to collapse
I don't have any issues. I was just curious. I've just never heard of a fix for any phone that requires a button press for more that like 30 seconds.
So what is the expected outcome? Does the phone just reboot and simply function correctly? Do you have a link to the forum post you read this in?

PiousInquisitor said:
I don't have any issues. I was just curious. I've just never heard of a fix for any phone that requires a button press for more that like 30 seconds.
So what is the expected outcome? Does the phone just reboot and simply function correctly? Do you have a link to the forum post you read this in?
Click to expand...
Click to collapse
Sure.
Here is where I read about plugging it into a PC and then pressing the power button:
https://support.google.com/nexus/troubleshooter/3337561?hl=en#ts=3337942,3339328
That didn't work (15 seconds hold). Then I found this random post on XDA where someone said they held it for more than a minute, so i tried that.
deanb1234 said:
Same exact problem. Phone was over 80% charged. Picked it up off of my desk at work to check the time and nothing. Just a brick.
Update*** I hooked the thing to power and nothing. So I just sat here at my desk for several minutes holding down the power button and the damn thing finally came back on. But I had to hold it for a very very long time, not the normal 10-30 seconds like it should take to do a hard power off. I'm talking minutes.
Click to expand...
Click to collapse
not sure why this worked, but it did. probably held it for 45s to 1m and it booted normally after that. honestly not sure what happened or why this worked.

2x4 said:
Sure.
Here is where I read about plugging it into a PC and then pressing the power button:
https://support.google.com/nexus/troubleshooter/3337561?hl=en#ts=3337942,3339328
That didn't work (15 seconds hold). Then I found this random post on XDA where someone said they held it for more than a minute, so i tried that.
not sure why this worked, but it did. probably held it for 45s to 1m and it booted normally after that. honestly not sure what happened or why this worked.
Click to expand...
Click to collapse
I'm glad my old post helped! Just an update though, it did that a few more times and then eventually I had to have it RMA'ed as no amount of time would make it boot.

deanb1234 said:
I'm glad my old post helped! Just an update though, it did that a few more times and then eventually I had to have it RMA'ed as no amount of time would make it boot.
Click to expand...
Click to collapse
haha dang, i hope the Nexus 6P it helped me boot doesn't have this issue any more...

Apayah said:
do RMA
Click to expand...
Click to collapse
Already did. Trying any last ditch efforts to revive the phone oh well it was a good phone.

deanb1234 said:
I'm glad my old post helped! Just an update though, it did that a few more times and then eventually I had to have it RMA'ed as no amount of time would make it boot.
Click to expand...
Click to collapse
Yup same here. It can get to the boot menu but recovery only works 1/10 times and can't ever get through 54% of the boot log until it freezes and crashes.

jgr208 said:
Yup same here. It can get to the boot menu but recovery only works 1/10 times and can't ever get through 54% of the boot log until it freezes and crashes.
Click to expand...
Click to collapse
Sounds like its time to RMA that bugger. Bummer.

PiousInquisitor said:
Sounds like its time to RMA that bugger. Bummer.
Click to expand...
Click to collapse
Yup new one is getting here today. Anyways, before old one is sent off I am curious to see if the battery is even charging when I connect to the charger. Anyone know if I can use a multi-meter to check this?

Related

Possible brick

Hi. Running TWRP with a CM10 Nightly (8/14 I think). Well I wasn't doing anything special and the phone decided to reboot and then just started the haptic feedback boot loop, no samsung logo. I took the battery out let it sit for about a minute and put it back in. Started on it own, got to a samsung logo and then rebooted back to the black screen and buzzing.
After everything I have tried I figured out it can boot into anything but only for about 10 seconds with pulling the battery and letting it sit. Download mode shows up then reboots. TWRP can boot up to the splash screen then it reboots.
I'm at work right now so I am unable to try any advanced methods for getting this back up, but download mode reboots worry me. Do I need to warranty it out?
Achmonster said:
Hi. Running TWRP with a CM10 Nightly (8/14 I think). Well I wasn't doing anything special and the phone decided to reboot and then just started the haptic feedback boot loop, no samsung logo. I took the battery out let it sit for about a minute and put it back in. Started on it own, got to a samsung logo and then rebooted back to the black screen and buzzing.
After everything I have tried I figured out it can boot into anything but only for about 10 seconds with pulling the battery and letting it sit. Download mode shows up then reboots. TWRP can boot up to the splash screen then it reboots.
I'm at work right now so I am unable to try any advanced methods for getting this back up, but download mode reboots worry me. Do I need to warranty it out?
Click to expand...
Click to collapse
From the looks of it, looks like a bad power button. Its a know problem with SGS2, been many similar threads done. Actually, it kind of worries me!! mobiletech will fix it for cheap, or you can warranty it out.
LoopDoGG79 said:
From the looks of it, looks like a bad power button. Its a know problem with SGS2, been many similar threads done. Actually, it kind of worries me!! mobiletech will fix it for cheap, or you can warranty it out.
Click to expand...
Click to collapse
Duh! Thanks, that makes a lot of sense. Appreciate it.
.
Achmonster said:
Hi. Running TWRP with a CM10 Nightly (8/14 I think). Well I wasn't doing anything special and the phone decided to reboot and then just started the haptic feedback boot loop, no samsung logo. I took the battery out let it sit for about a minute and put it back in. Started on it own, got to a samsung logo and then rebooted back to the black screen and buzzing.
After everything I have tried I figured out it can boot into anything but only for about 10 seconds with pulling the battery and letting it sit. Download mode shows up then reboots. TWRP can boot up to the splash screen then it reboots.
I'm at work right now so I am unable to try any advanced methods for getting this back up, but download mode reboots worry me. Do I need to warranty it out?
Click to expand...
Click to collapse
I got same problem today.I don't know how to deal with it.
You got a soft brick, you can restore via Odin.
Sent from my SAMSUNG-SGH-T989 using xda premium
quest4fire said:
You got a soft brick, you can restore via Odin.
Sent from my SAMSUNG-SGH-T989 using xda premium
Click to expand...
Click to collapse
It restarts on its own in DL mode and recovery, how will he be able to Odin?
Sent from AOKP Goodness
LoopDoGG79 said:
It restarts on its own in DL mode and recovery, how will he be able to Odin?
Sent from AOKP Goodness
Click to expand...
Click to collapse
Lol yeah bad power button
Sent from my SGH-T989 using xda app-developers app
Teo032 said:
Lol yeah bad power button
Sent from my SGH-T989 using xda app-developers app
Click to expand...
Click to collapse
what is bad button problem, can i ship the rooted phone to samsung customer service?
terrywang903 said:
what is bad button problem, can i ship the rooted phone to samsung customer service?
Click to expand...
Click to collapse
may be able to find someone locally who can fix it for your you or at the least unstick it long enough so you can odin a stock rom and send it on its way
playya said:
may be able to find someone locally who can fix it for your you or at the least unstick it long enough so you can odin a stock rom and send it on its way
Click to expand...
Click to collapse
Mobiletech has a power button service. I've heard its cheaper then JTAG.
Sent from AOKP Goodness
LoopDoGG79 said:
Mobiletech has a power button service. I've heard its cheaper then JTAG.
Sent from AOKP Goodness
Click to expand...
Click to collapse
what is Mobiletech ? where I can find it? Thank You!
terrywang903 said:
what is Mobiletech ? where I can find it? Thank You!
Click to expand...
Click to collapse
Here you go, very helpful site.
http://mobiletechvideos.mybigcommerce.com/samsung-galaxy-s-ii-t-mobile/
Sent from AOKP Goodness
This happened to my T989 a couple of days ago as well... I was pretty sure it wasn't a software brick as I hadn't been tinkering with the phone at all since putting CM9 on it a few weeks back. But an issue with the power button makes sense, I was actually able to boot it up and/or get it into recovery just by continually pressing the power button (guessing this interrupts the signal that the broken button is sending)... of course as soon as you stop pressing the button, the phone shuts off again.
I'll have to look into the mobiletech repair.
Temporary Fix to get your backup
I had a co-worker have this happen to her T989 that I flashed CM10 to. I was afraid that something had happened and she had unintentionally done something to brick the phone (it had been running fine for about a week prior to this). It is definitely hardware related, as you can just touch the power button and it goes into a screen wake/sleep fit of rage before finally hard resetting (presumably because it thinks the power button has been held down for 10 seconds). I was finally able to get it to stop rebooting long enough to get a TWRP backup and get them downloaded off of the phone so that she can get a replacement; and here is how I did it.
If you are getting boot cycle and it is vibrating every 3 seconds you can get it to "unstick" by putting your fingernail as far behind the power button as possibly and prying out. This will unstick it.
EDIT: I wanted to point out that I was most successful when I pried from the top or the back of the device. Sometimes when you pry it, if your finger slips it will redo the stick and will continue to reboot. So if at first you don't succeed...
Once you have done this, it is VERY sensitive. I literally had it start boot cycling one time after accidentally bumping the desk the phone was sitting on. Prying the button back allowed me to boot back up.
If you get it unstuck, be very careful about setting it down, turning it power button side up and even looking at it cross and you should be able to get it to stop rage quitting long enough to get a backup performed and even copied to your sdcard/computer.
I hope someone finds this useful.
On a side note: co-worker has purchased her phone outright and is planning on sending it back for a replacement. Should I flash it back to stock before that happens or since she owns it outright will they even care?
TIA,
Same thing happened to me awhile back and like said above, I sent it to MobileTechVideos and had my phone back within a week fixed and perfect. I have used MobileTechVideos twice now and both times they have fixed my T989 without problem.
Face_Melter said:
Same thing happened to me awhile back and like said above, I sent it to MobileTechVideos and had my phone back within a week fixed and perfect. I have used MobileTechVideos twice now and both times they have fixed my T989 without problem.
Click to expand...
Click to collapse
I sent the rooted phone to samsung. and get free repaired. It is amazing.

AT&T S3 keepsing turning ON and OFF every 20 Seconds

Hey Guys,
I have a S3 AT&T and it just keeps turning on and off by its self about every 20 seconds. I have looked around and many people have this issue and there are a few solution out there but all of those solutions need my phone to stay on for a while. I can't do a hard reset and I can't do any kind of flash because it stays on for such a short time. Also the phone does not have water damage.
Below are the steps I have tried so far.
-Tried a new battery but same issue
-Thought maybe the power button was stuck but it looks fine.
-Tried to do hard reset and flash but does not stay on long enough
Not sure what else to do. Its killing me that I cant figure out how to fix it!! THERE MUST BE A WAY!
Thanks everyone!
PhoneHutSJ said:
Hey Guys,
I have a S3 AT&T and it just keeps turning on and off by its self about every 20 seconds. I have looked around and many people have this issue and there are a few solution out there but all of those solutions need my phone to stay on for a while. I can't do a hard reset and I can't do any kind of flash because it stays on for such a short time. Also the phone does not have water damage.
Below are the steps I have tried so far.
-Tried a new battery but same issue
-Thought maybe the power button was stuck but it looks fine.
-Tried to do hard reset and flash but does not stay on long enough
Not sure what else to do. Its killing me that I cant figure out how to fix it!! THERE MUST BE A WAY!
Thanks everyone!
Click to expand...
Click to collapse
Does it also happen in download mode and/or recovery?
x0ne215 said:
Does it also happen in download mode and/or recovery?
Click to expand...
Click to collapse
Yes it even in the download and recovery menu it does this.
I'm having this exact same problem. Even in download mode it'll reboot. In fact, even while rebooting it reboots. I was lucky in that it stayed in download mode long enough for me to ODIN back to stock, but it's still rebooting. Completely unusable because it never stays on long enough. Can anyone help?
Did it ever take a dive off the table or your hands?
It wouldn't surprise me if something internally was loose....
x0ne215 said:
Did it ever take a dive off the table or your hands?
It wouldn't surprise me if something internally was loose....
Click to expand...
Click to collapse
For myself, not recently. The phone was in perfect working condition, until I updated my ROM. Then when I woke up this morning, this problem occurred.
---------- Post added at 10:26 PM ---------- Previous post was at 10:22 PM ----------
hbk19 said:
For myself, not recently. The phone was in perfect working condition, until I updated my ROM. Then when I woke up this morning, this problem occurred.
Click to expand...
Click to collapse
Honestly, it seems to me as if the power button is stuck somehow. It doesn't look stuck to me, but the behaviour of the phone is like that. The constant rebooting, the way the screen turns on, and even how the power off menu randomly comes up by itself.
x0ne215 said:
Did it ever take a dive off the table or your hands?
It wouldn't surprise me if something internally was loose....
Click to expand...
Click to collapse
Mine has fallen before but nothing serious I'v dropped phones way worse then this. But I do think something is definitely loose. If I just leave the phone alone it doesn't power on or off. But as soon as I pick it up and move it, it powers on then in 20 seconds just goes off again.
Anyone have any idea what could be loose maybe?
Thanks
PhoneHutSJ said:
Mine has fallen before but nothing serious I'v dropped phones way worse then this. But I do think something is definitely loose. If I just leave the phone alone it doesn't power on or off. But as soon as I pick it up and move it, it powers on then in 20 seconds just goes off again.
Anyone have any idea what could be loose maybe?
Thanks
Click to expand...
Click to collapse
your best bet is too open up the phone and look at the connectors from the batter to the phone and make sure that those have a solid connection.
99% it is a power button failure. I as well as many others are suffering from this.
Try to avoid using the power button as much as possible. Use the home button to power on and find a softkey to turn your screen off. Easiest way is use quick toggles to turn off screen.
Sent from my Galaxy S3 on CM10.1 using XDA App

Need help with dead phone

I have this M8 for awhile and out of nowhere, today it's just dead, can't turn on or do anything to it. I was talking on the phone then it just hang, so I turn off the screen and it went black after that. Tried to turn it back on, boot to bootloader, but nothing work, it's just black out. Any advise on this ? Thanks. Last I checked, the battery is on 40%.
PS. This phone has not been mod or anything like that, just got this phone for a few months so don't want to do anything to it yet. So basically, this phone still untouched with any mod.
Than Ma said:
I have this M8 for awhile and out of nowhere, today it's just dead, can't turn on or do anything to it. I was talking on the phone then it just hang, so I turn off the screen and it went black after that. Tried to turn it back on, boot to bootloader, but nothing work, it's just black out. Any advise on this ? Thanks. Last I checked, the battery is on 40%.
Click to expand...
Click to collapse
Try a "hard reboot". Hold Volume Up and Power for 10 seconds.
BerndM14 said:
Try a "hard reboot". Hold Volume Up and Power for 10 seconds.
Click to expand...
Click to collapse
Did that a few times earlier but it didn't do anything. But just do it again and now it boot normal now.
Than Ma said:
Did that a few times earlier but it didn't do anything. But just do it again and now it boot normal now.
Click to expand...
Click to collapse
Oh that's good then, was just about to suggest that you find Kisuke Urahara and make that device a Shinigami too. :silly:

M9 won't turn on anymore - bricked?!

Hey guys
I was super happy with my Australian Telstra M9 until an hour ago. I plugged it with 3% of battery in for charging and turned it off to speed the process up. When it was off the charging icon showed up just as usual. After a few hours I came back, unplugged the phone and it flashed 100% for a second. After that - nothing! It just won't turn on! I pressed every button and every possible combination of those. I plugged it back in for a bit and connected it to my laptop. But it's not even recognized. I googled for a bit but found no solution. I rooted the phone a couple of weeks ago but didn't do anything like that today. No updates, no new apps only some WhatsApp and 9gag.
What do you reckon? Is it bricked? Will I get a replacement and how long will that take? I have to leave Australia in 9 days so I'm quite on a schedule. -.-
Does anyone have any advice?!
Cheers Max
Edit: is there a chance to recover the data? I'm traveling and forgot to back anything up. Some of the data is quite important. And do you think I'll get into trouble because of the root?
No clue, try a different charger maybe.
I tried three different charges plus my laptop. Neither of them worked. Is there gonna be any way to rescue the data from the internal storage or will the just wipe it after they repaired it?
I would try holding the power and volume up button for at least 2-3 minutes. If it does come on, as soon as you feel it vibrate, move your finger down to the volume down button and hold it until you get into download mode. Then boot to the bootloader and then recovery and restore a nandroid.
Oh my god!!! Thank you so much! I have no idea why but after a minute it booted up just fine an all my data are still there. I'm never ever gonna forget a backup anymore. But what happend? Why did it start again? Battery is down to 50% so it seems it has been running all night and was stuck at some point. What can I do to avoid this from happening again? I don't wanna get a heart attack every time the phone won't turn on
But for the moment I'm alright! Thank you, thank you, thank you!
MrDuvet said:
Oh my god!!! Thank you so much! I have no idea why but after a minute it booted up just fine an all my data are still there. I'm never ever gonna forget a backup anymore. But what happend? Why did it start again? Battery is down to 50% so it seems it has been running all night and was stuck at some point. What can I do to avoid this from happening again? I don't wanna get a heart attack every time the phone won't turn on
But for the moment I'm alright! Thank you, thank you, thank you!
Click to expand...
Click to collapse
Hold power + volume up button will work in most cases.
TBH, don't really know what happened to you. Did you flash custom rom, recovery? or only root?
I didn't know that. I only new power + vol down. And I didn't hold it for a minute. I did nothing but flashing TWRP and root the stock rom. I didn't even change much with the root and only use it for titanium backup and adaway. That's why I was so baffled, when the phone suddenly "broke" because I didn't do anything unusual to it.
MrDuvet said:
Oh my god!!! Thank you so much! I have no idea why but after a minute it booted up just fine an all my data are still there. I'm never ever gonna forget a backup anymore. But what happend? Why did it start again? Battery is down to 50% so it seems it has been running all night and was stuck at some point. What can I do to avoid this from happening again? I don't wanna get a heart attack every time the phone won't turn on
But for the moment I'm alright! Thank you, thank you, thank you!
Click to expand...
Click to collapse
I'm glad you got your phone up and running. I know exactly how you feel, I had the same thing happen to me. I thought mine died when the screen went black after I flashed a kernel. Its always scary when the phone won't respond.
The phone was likely frozen. Power + Volume Up forces the phone to reboot after being held for a while. It could be some weird software issue due to the rooting and TWRP, but no one can say for sure. It might happen again but now you know how to reboot it If you really want to avoid the possibility of problems, you probably want to run stock and not root the phone or change bootloader... but what's the fun in that?
You're right no risk no fun. I'm actually waiting for cm so running stock is no option anyway
Thanks for saving me lots of headaches
FYI - I thought I had bricked mine as well - no flashing activity in a couple of weeks, all good chargers. Even made an appointment for repair.
Read the "hold power and vol up for a minute or two," and was like... nooooo... 10 seconds is the max you'd do that for... but tried it... bam, worked like a charm at ~45 seconds for me. Got into HTC FTM mode in which no option worked (reboot to bootloader, simlock, couple of others seemed to just pop immediately back to this weird non-download menu). Holding power for a while after that reset the device. Working now.
Thanks for the thread... been doing this for five years and this is the first no-charge no-response event I've had
lyall29 said:
I would try holding the power and volume up button for at least 2-3 minutes. If it does come on, as soon as you feel it vibrate, move your finger down to the volume down button and hold it until you get into download mode. Then boot to the bootloader and then recovery and restore a nandroid.
Click to expand...
Click to collapse
Worked like a champ, thanks a ton! :good:
Hi All,
About a week ago my M9 powered down while on charge and then wouldn't power on again. No response at all from the standard power button but only holding it for a few seconds at a time.
I knew the buttons to hold to enter bootloader and after several tries it powered on again.... It then ran for a couple of days with no issues.
Then a couple of days later had to power off the phone on a flight - same issue - wouldn't power on - dead.
It took several attempts to bring it back to life. I'm now in a position when every time I power off the phone it just doesn't want to come back on? Thought that it may have been a custom rom issue or a kernel issue - have tried changing both (painful experience by the way - having to wait for the phone to decide when its ready to wake up "when it feels like it after each new installation) but the problem is still there.
I have also found that entering bootloader using the power button and volume button isn't the only solution to "waking up" the phone. Just holding the power button for 10-60 seconds has the same effect - but it sometimes takes several attempts over several minutes - its very random.
Does anyone else have this recurring problem every time they power off? Does anyone on "stock" have the problem?
I'm starting to think that maybe its hardware rather than a software issue?
Try turning off the phone, plugging in the charger, and holding all three buttons for two minutes.
HTC has recommended this as a fix for battery issues like the slow charging bug. Apparently it clears all the battery settings and recalibrates it. The phone will reboot repeatedly while you're doing this, but that's normal. Keep holding the buttons.
I have seen HTC phones do this in the past when the battery system gets confused.
Bricked M9
iElvis said:
Try turning off the phone, plugging in the charger, and holding all three buttons for two minutes.
HTC has recommended this as a fix for battery issues like the slow charging bug. Apparently it clears all the battery settings and recalibrates it. The phone will reboot repeatedly while you're doing this, but that's normal. Keep holding the buttons.
I have seen HTC phones do this in the past when the battery system gets confused.
Click to expand...
Click to collapse
My M9 is not quite 6 months old - ALL stock. Went to bed last night , M9 quick charger plugged in with green light and phone power on - just in airplane mode. Woke up 4 hours later and found the phone dead.
I tried 1 button, 2 button, and 3 button holds for 5 minutes each, plugged in and not plugged in - still dead!
Any help would be appreciated.
aairlinepilot said:
My M9 is not quite 6 months old - ALL stock. Went to bed last night , M9 quick charger plugged in with green light and phone power on - just in airplane mode. Woke up 4 hours later and found the phone dead.
I tried 1 button, 2 button, and 3 button holds for 5 minutes each, plugged in and not plugged in - still dead!
Any help would be appreciated.
Click to expand...
Click to collapse
Best to run a logger like BetterBatteryStatsor GSam Battery Monitor to find out what is draining it
sausje85 said:
Best to run a logger like BetterBatteryStatsor GSam Battery Monitor to find out what is draining it
Click to expand...
Click to collapse
I am unaware of any way to do this if the phone wont turn on - it's dead.
aairlinepilot said:
I am unaware of any way to do this if the phone wont turn on - it's dead.
Click to expand...
Click to collapse
Ah you cannot even get it charged anymore?
I know HTC phones had an issue that when they are completely drained, they seem to be dead, even not charging or anything. Yet if you keep them in the charger, eventually they would show as charging and being able to turn on again.
aairlinepilot said:
My M9 is not quite 6 months old - ALL stock. Went to bed last night , M9 quick charger plugged in with green light and phone power on - just in airplane mode. Woke up 4 hours later and found the phone dead.
I tried 1 button, 2 button, and 3 button holds for 5 minutes each, plugged in and not plugged in - still dead!
Any help would be appreciated.
Click to expand...
Click to collapse
Leave it in connected to the stock charger overnight and see if that helps. If not, you might have a hardware fault and need to return it for warranty service.
I too thank you most profusely!!

Bricked, no fastboot

So, I decided to flash and use the only single rom that was posted in the development section. It was working great.
Today as I got into my car, and started driving, the screen went black. Battery was charged at the time to 80% or so.
I cannot get into fastboot, recovery etc.
Tried different combinations
Power vol +
Power vol -
power only
power vol - and vol up then plug cable
There is no vibration, sound, image. Nothing it was dead.
I get back home, throw it on the wireless charger and it boots up to the rom where I left off, no problem.
Rebooted to bootloader, flashed the latest december image just in case, rebooted fine. Then i went to turn the phone off regularly. Then it won't boot back on.
I tried to search if it was stuck on something like EDL and found nothing. The computer is not detecting anything when I plug it. I tried a few blind tests to run fastboot commands after different variations and no luck.
I tried to plug it in, and put it on the pixel charger stand again, and nothing is turning on. I took it off for a few minutes, put it back on and nothing.
I think it may be a case of checking the last flash-all log and all flashed on slot b, maybe that's the issue. I am trying to get back to fastboot with no luck!
Any advice on what's going on over there?
Mine did the same thing when I used a custom ROM. The screen went completely black and there seemed to be no response from the key combinations.
Thanks to a write up by CZ Eddie I held the Power and Vol - for about 25 seconds and saw the fastboot screen flash. I then did it again and the same thing happened with the fastboot screen flashing and disappearing. I just kept doing this key combination over and over and finally the fastboot screen stayed there. At that point I was able to flash the stock December patch. I was still having intermittent issues and had to do a clean instill (with the -w intact).
Thanks to CZ Eddie as I never would have persisted.
You can read his write up in the guides section under "[WARNING] Do not boot TWRP to inactive partition".
Hope this helps!
DIXZ06 said:
Mine did the same thing when I used a custom ROM. The screen went completely black and there seemed to be no response from the key combinations.
Thanks to a write up by CZ Eddie I held the Power and Vol - for about 25 seconds and saw the fastboot screen flash. I then did it again and the same thing happened with the fastboot screen flashing and disappearing. I just kept doing this key combination over and over and finally the fastboot screen stayed there. At that point I was able to flash the stock December patch. I was still having intermittent issues and had to do a clean instill (with the -w intact).
Thanks to CZ Eddie as I never would have persisted.
You can read his write up in the guides section under "[WARNING] Do not boot TWRP to inactive partition".
Hope this helps!
Click to expand...
Click to collapse
Thank you. I have tried, nothing is flashing and no response what so ever. I did read his post before I posted here.
How long before waiting each time for the combination do you remember?
It was always around 20 to 30 seconds.
Be patient and keep trying, you have nothing to lose. :good:
DIXZ06 said:
It was always around 20 to 30 seconds.
Be patient and keep trying, you have nothing to lose. :good:
Click to expand...
Click to collapse
Yeah, i've been trying, left on the charger overnight and no luck. tried about 300 times or something!
Hold vol+ and power for 60 seconds
AnierinB said:
Hold vol+ and power for 60 seconds
Click to expand...
Click to collapse
That totally didn't work
Hold power and both vol + and - at the same time.
matteosaeed said:
That totally didn't work
Click to expand...
Click to collapse
Oh well thought I'd suggest it as it works on some devices
AnierinB said:
Oh well thought I'd suggest it as it works on some devices
Click to expand...
Click to collapse
Thanks for suggesting. It seems like its totally out. I even tried the qualcomm driver just in case, and nothing is detected. This sucks!
Similar (but not identical) bricked Pixel XL 3
So as of an hour or two ago, I now own a completely bricked Pixel 3 XL.
I had not tried to root or sideload or do anything custom to it. It was working fine (today) and suddenly, wouldn't wake up out of sleep with either the power button or the fingerprint sensor. I've plugged it in using the charger and cable that came with it, no response in anyway. I've put it on the official wireless charger stand, where the light briefly comes on when doing so, but quickly turns off again. I've tried various combinations of holding buttons down for over 30 seconds each (power + voldown, power + volup, power + voldown + volup), but still nothing. I have let it charge for over 30 minutes, but still nothing. Plugging into my laptop has no response on either device.
I hadn't been notified about the December 2018 update as yet, but I suppose if that had started automatically downloading just before it bricked, even without actually installing it, that could have somehow caused the issue?
I also had a problem about 48 hours ago, for a period of around 18 hours, where every app would have its visible page/tab/screen refreshed by the OS at random intervals, (similar to what happens when the Play Store app is updating apps, after it installs the new version of each app). I have no idea if this could be related.
Anyone have any other suggestions of things to try? I'm obviously pretty unhappy about this, and weirdly it happened just as I was putting the device packaging away, thinking that everything would be fine with the phone, having already owned it for about a month.
One thing I haven't seen mentioned is when doing the button combinations you need to release the power button first once the fastboot screen pops up.
airmaxx23 said:
One thing I haven't seen mentioned is when doing the button combinations you need to release the power button first once the fastboot screen pops up.
Click to expand...
Click to collapse
Thanks but nothing comes up on my screen at all, whatever I hold down.
Went to bed last night with the Pixel 3 on the wireless charger, dead this morning. No charging light, no vibration, no power. I've let it charge for hours all day on different chargers, including the original. Called Verizon, they are sending a new one. I've tried all of the usual tricks, no luck.
jasonnt said:
Went to bed last night with the Pixel 3 on the wireless charger, dead this morning. No charging light, no vibration, no power. I've let it charge for hours all day on different chargers, including the original. Called Verizon, they are sending a new one. I've tried all of the usual tricks, no luck.
Click to expand...
Click to collapse
Pixel Stand or other wireless charger and if different, which one?
DIXZ06 said:
It was always around 20 to 30 seconds.
Be patient and keep trying, you have nothing to lose. :good:
Click to expand...
Click to collapse
Thanks man, I almost send back my Pixel 2 to RMA, but this returned fastboot so I can continue flashing.

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