Wifi Prob with D-Link Router - Galaxy Note 3 Neo Q&A, Help & Troubleshooting

I have D-Link DIR-605L (802.11n) router at home and everything was working fine. Suddenly since past few days, my N3N is not getting connected to wifi router properly. I have to disable and enable wifi on phone 4-5 times atleast and then it connects automatically. On the same router other android, iphone and windoes phones and laptops connects properly to same router.
I thought there is prob with my phone, but the same phone works properly in office. It connects and works with no issues on office wifi.
I have already tried below mentioned troubleshooting steps
- factory reset router and phone both
- tried various security settings (WEP, WPA, WPA2 etc)
- upgrading os on phone and router both
- enable 802.11g mode, mix mode etc.
What could be issue? and any way we can fix this.

arinjayw said:
I have D-Link DIR-605L (802.11n) router at home and everything was working fine. Suddenly since past few days, my N3N is not getting connected to wifi router properly. I have to disable and enable wifi on phone 4-5 times atleast and then it connects automatically. On the same router other android, iphone and windoes phones and laptops connects properly to same router.
I thought there is prob with my phone, but the same phone works properly in office. It connects and works with no issues on office wifi.
I have already tried below mentioned troubleshooting steps
- factory reset router and phone both
- tried various security settings (WEP, WPA, WPA2 etc)
- upgrading os on phone and router both
- enable 802.11g mode, mix mode etc.
What could be issue? and any way we can fix this.
Click to expand...
Click to collapse
Any help team pls?

Try changing wifi connection security to WEP or WPA etc
Sent from my SM-N750 using XDA Free mobile app

Evil Eye said:
Try changing wifi connection security to WEP or WPA etc
Sent from my SM-N750 using XDA Free mobile app
Click to expand...
Click to collapse
I have tried all. Even without any security settings i face this issue.
My phone was with Samsung service center for 4 days and they said there is no WiFi issue at all. They are able to connect to other DLink routers with no issues. I also got my Dlink router checked, and all other devices are able to connect to my Wifi router with no issue... ant understand what could be the issue

Wow.. that's kinda strange..
Sent from my SM-N750 using XDA Free mobile app

Yes it is.. am last one month i have been trying many things.... its just all so weird .....

i am also hving same prblm with my note 3 neo..did u get any soln for it? if yes then do let me know.

Related

XDA IIs Wifi and lockups

Does anyone have a problem with their wifi locking up their xda iis? I have bought a linksys router and am getting frequent lockups when using wifi. I am using the shipped O2 rom, thanks
I have no problem at all with Netgear router. Try changing the connection speed setting in the router to the "b" mode only. Hopefully this can solve your problem.
No problems here either I'm afraid. I'm using a Draytek Vigor 2600VG at home and at work there are two of us with XDA IIs using a Linksys BEFDSR41W wireless router and no problems there either.
Sorry! :-(
Try a hard reset (gulp!) and see if you still have problems (Without anything else installed that might be inteferring) otherwise might be a faulty unit perhaps.
--Neil
I second what xanth said, I had the problem where wifi would not turn on, so I hard reset and installed each software back individually the problem was Calligrapher 7.3 did not like being in Storage or Storage Card only in Main memory (go figure)
efjay said:
Does anyone have a problem with their wifi locking up their xda iis? I have bought a linksys router and am getting frequent lockups when using wifi. I am using the shipped O2 rom, thanks
Click to expand...
Click to collapse
I use the XDA IIs on a variety of wireless networks and experience problems with an alarming regularity. The most annoying is the fact that the top bar seems to loose functionality, when using wireless!!
I will actually add that I do seem to have problem with the "range" of WiFi.
I need to do more testing, but it doesn't seem to be more than 20m or so before have communication issues/timing out :-( Will have to find out what our walls are made of!!!
I have problems connecting sometimes. I regularly use three routers, Draytek, Buffalo and Belkin. The only time that it locks up is when using skype. The skype problem is a known issue with no cure.
Nigel
I am having a problem where my Siemens SX66 will loose connection to my Microsoft MN700 wireless AP on occasion. -It simply appears as if the Wifi radio shuts itself off.
Weird.....
Wifi has never worked for me. It simply doesn't work in the way nature intended.
The main problem (as far as I can tell) seems to be that it cannot get DNS or IP configuration settings from my router (Belkin 7630) automatically.
It can connect to my wireless network without any hassle, but that's about it. If I enter DNS and IP settings manually it works fine. But this is unworkable if you want to connect to another wireless network.
If I can't sort this out by next week I'm going to sell the unit on eBay. It's been nothing but a pain since I mistakenly bought it in December.
Wifi is a nightmare on this device! I'm going back to Nokia.
I am going to do a hard reset and test to see if i still get any freezes. Anyone know of any software i can use to backup my text messages?
WiFi
Hi guys,
Haven't had too many issues with WiFi over here - standard O2 Asia ROM (with the BT 3500 update).
I'm running a Netgear WG602 @ home with 64bit WEP and a Dlink AP2100 @ work with WPA-PSK. No connectivity problems at either location, both DHCP. It does however take a few minutes to connect, but this is on the odd occasion.
The only frustrating thing with the WiFi is that I have to soft-reset often to turn Wi-Fi on - any ideas? Hopefully O2 will fix this in the next ROM. Other than that, I've had the Nokia 9500, P900/800 and this is by far the best device for the power user.
Just me 2c!
Cheers
cK
Wifi is on all the time on my device, sometimes when I switch the device on while within range of an AP it does not connect. Often switching wifi off and then onn again causes it to connect. If this does not work then I can often go into the network dialogue section, and see the network marked as 'availble' but not connected (why it sometimes does not auto connect I dont know). Tapping connect usually cures. If that does not work then I too need to soft reset.
I hope like you that they fix this cause its damned anoying. I will be interested to see what the Benq P50 is like when its released. I shall get one from expansys to test and ship it back within the 7 days.
Nigel
As for those having problems with specific access points. It is not nessesarily the fault of the blue angel. It seems to me that none of the manufacturers of wireless kit understand the term 'standard' they all seem to have their own take on it, which is why kit from different manufacturers refuses to talk to each other. I am of the opinion that they do it in purpose to lock you into using their client cards with their AP's !!
Try it with some non Belkin kit and see what happens.
Nigel
Well i tried a hard reset and didnt install any apps and tried connecting to wifi again and still got a lockup and loss of connectivity. Im going to swap the router for another make and see what happens
Swapped my linksys router for a D-Link and so far no problems after 2 days. so looks like my problem was my router.
Swapped my linksys router for a D-Link and so far no problems after 2 days. so looks like my problem was my router.
XDA IIi and wifi
I just bought one of these and can't get it connected. I have a netgear wg602 access point. When I finally figured out how to set the IP manually (the 02 xda tech support said it can't be done - maybe they're right ;-)
I now have it saying it's connected, with right IP address. My DNS and gateway are set up for the wireless adapter in network adapters. The signal is average. The XDA says wifi is connected. The access point even says it's authenticated and associated - same as my other stations.
Only problem is, internet explorer doesn't find any web pages - says "The page you are looking for cannot be found" (works fine through GPRS)
Also, terminal services times out trying to connect to an internal IP address (to eliminate DNS as a problem)
So, anyone know how I troubleshoot network problems - it looks like a TCP/IP issue? Can't find ping or arp etc. I've also tried an IP address that I know works on the network.
thanks for any help
Dave
Hi
For ping, ipconfig and stuff, head to http://www.cam.com/windowsce.html
I have had multiple issues trying to get wifi working reliably. It still fails now, but there are a few tricks to get it working again. Most of my wifi issues have been due to regular use of three AP's [email protected] and [email protected] along with GPRS and VPN.
To start with I suggest setting all the ****e in connections (internet and home network to 'My ISP' then goto your wifi setup, network adapters, and tell it that the wireless card connects to the internet. Now, tap ok, and goto tools, network cards, tap the active connection (it must already be connected) and ensure that its set to internet.
Next soft reset the thing, and wait for it to connect to yr wifi. Now, use the ipconfig tool and ping tool from the above site to check that all is OK. Check that its got the default gateway right and a sensible LAN IP.
I have found on occasion that I can be connected via wifi, but that the device is still trying to talk using an old IP allocated by gprs which means nothing to my lan! IPconfig will show if all is OK.
Whoever wrote the whole of the networking system (and its terrible gui's) on windows mobile wants shooting. I usually have 2 VPN profiles setup under my work network. If I leave it set to that, and use wifi from my lan to connect to the internet all is fine. However if I try and access a local server, the damned thing starts trying to connect a vpn (it aint inteligent enough to work out that the IP I asked it to connect to is local).
I have been trying to find a setting for all this networking rubbish that allows me to do *everything* without reconfiguring each time - to no avail.
Another thing to note is that you cant send/receive MMS messages while wifi is connected (more stupidity), it tries to connect to the MMS server using the wifi connection, and the telco blocks it cause it wants to charge you for sending MMS over GPRS. Only solution is to disconnect wifi, send MMS then reconnect wifi!!!
Nigel
No problems with WiFi for me
Hmm I'm using an O2 Asia Rom as well.. and my wifi manager seems to automatically create "settings" for each AP it detects and I seem to have no problems connecting at all... been using WiFi around my house since the first day i got it..
i am using a Linksys Wireless 802.11b router..
btw I am new here.. finally able to register!
How's everybody doing?
Cannot turn off IEEE 802.1x
Has anyone had problems unchecking the 'IEEE 802.1x netwrok access control' checkbox???
I uncheck it, but then when I go back to the screen (click on the connection | then select 802.1x tab at the bottom) it has checked itself again!
The XDA IIs does not save the setting - it just keeps re checking itself 02 help have been no use - they sent me an instruction manual and it even says in one of the step 'uncheck IEEE check box'
Im am using a netgear wirelesss router and have also tried on a d-link
Sugestions - is anyone else having this problem??

[NEO] Strange wifi problem. Connects but no internet.

Hello. I have xperia neo for 1 week. It is great phone and great upgrade from my X8 but i see a strange wifi problem. My firmware is latest version - 4.0.A.2.368.
At my home phone connects fine to my wireless network and everything is stable. I do not see any disconnects, reboots or other problems. My router is linksys wrt320N and i connect at wireless N speed - 72Mbps.
When i try to connect to the wireless N network at my office the phone connects fine but i do not have internet access. I have IP assigned by the router, network is shown as connected but i do not have connectivity. I tried with 3 different browsers and with the market and nothing connects. At the same time i can connect with my laptop to the same network and i have internet. My colleagues with other phones also connect and have internet.
I tried setting static IP address on the phone but this did not help. I read that if i set static IP in router's settings assigned to the mac address of the phone this will help. Unfortunately i can not test this because i do not have access to router's settings. Also at my home i did not make such settings and everything is working fine.
Previously i have seen this problem with my X8 and the same work wifi network but it was not always present. It was present with some custom firmwares and not with others.
If you have any ideas or have seen this problem please help.
Having the same device from Globul I never had such problems for the 2 weeks I'm using it. I had some disconnects but i put the blame on my router.
if you can try changing the wifi channels
I think I've found the issue (by facing by myself)
The version neo is shippe (2.3.2) has a serious bug on AES encription.
Actually only the upgrade to 2.3.3 (no clue about upcoming 2.3.4) can fix the WPA/AES issue.
So the actual solutions are:
or change your wifi securty to WEP, updathe the phone via OTA
or use the Windows Software and update to 2.3.3.
Please note that if you use the Control Power widget it has been removed in 2.3.3
This was my problem when I had just bought my Arc.My phone couldn't surf the internet with my personal wifi network although I tried to use many browsers and also Android market. Then I reset and reinstalled my router, everything works well ^^
Ask your office IT staff to do a simple power cycle on the router and try connecting again. That may solve the problem.

WIFI Data freezes and locks up my router

Hi All,
I have a D-Link DSL-2740BR N 300 modem router. When I connect my HOX to it's Wifi I get data for about 10 seconds and then it totally locks up. I still have a connection and good signal, but no data come up or down. If I now leave it connected after about 10 minutes all wifi data on my router stops working so no other devices can use it. As soon as I disconnect my HOX from the wifi data returns to all other devices!
I have set the channel so it's not on automatic selection and I have given my HOX a specific DHCP lease, other than that I can't seem to change any other settings on my router that I can see would influence this.
Does anyone have ANY hints coz I don't feel like forking out for a new router and this is just ridiculous!
Thanks in advance.
this happens at work, my hox connects to a linksys wag120n, which is acting as a wap, its connected to another netgear prosafe router.
sometimes, not always, when the hox disconnects, it stops the internet working for all connected devices, even if they aren't using the wireless router at all! then i have to reboot the wireless router, not the other one, to make everything work again.
it doesn't do this at home, it's weird, i've tried playing around with the router settings but no difference... really annoying problem
Did you try to chane WPA to WEP encryption method? It may help. I had the same kind of problem with my Zyxel router.
Melodycd said:
Did you try to chane WPA to WEP encryption method? It may help. I had the same kind of problem with my Zyxel router.
Click to expand...
Click to collapse
I haven't tried that. I have had issues with ROMs on my old phone (X10) that it couldn't connect to WPA, but I didn't even think that could be a problem as it does actually connect... It's worth a try I guess, but I think I'm gonna have to try buying a new router...
Cheers.
lawrence750 said:
this happens at work, my hox connects to a linksys wag120n, which is acting as a wap, its connected to another netgear prosafe router.
sometimes, not always, when the hox disconnects, it stops the internet working for all connected devices, even if they aren't using the wireless router at all! then i have to reboot the wireless router, not the other one, to make everything work again.
it doesn't do this at home, it's weird, i've tried playing around with the router settings but no difference... really annoying problem
Click to expand...
Click to collapse
Yes it is a really annoying problem. I do know that it happened less often with the original ROM & Kernel, but who am I kidding? There's no way I'm going back from CM9!
ive tried a factory reset on the wireless router, will report back whether it helps or not.
Melodycd said:
Did you try to chane WPA to WEP encryption method? It may help. I had the same kind of problem with my Zyxel router.
Click to expand...
Click to collapse
Ahh! Thank you! That totally fixed it! I can't believe that could even be a problem... Do you think it's the phone side, or the router side that's having issues with WPA?
Thanks so much!
btw, a factory reset didn't help, however, i have changed my 'Network Mode' option to 'G-only' instead of 'Mixed'
so far, so good, it's been a day or two now, one x happily connecting and disconnecting as i go in and out of office, and the internet hasn't gone down yet!!
glad to hear you got yours working properly as well RaVe-N
lawrence750 said:
btw, a factory reset didn't help, however, i have changed my 'Network Mode' option to 'G-only' instead of 'Mixed'
so far, so good, it's been a day or two now, one x happily connecting and disconnecting as i go in and out of office, and the internet hasn't gone down yet!!
glad to hear you got yours working properly as well RaVe-N
Click to expand...
Click to collapse
Yeah cheers. Glad you fixed yours up too mate. Weird that g only fixed yours but not mine hey...
Cheers guys help me fix my network. I had a problem with my broswers failing to load, YouTube videos were jumping cutting out or buffering, pc everytime I unlocked my phone internet would disconnect everyones internet connection, ps3 was crashing non stop but now everythink is back to normal I was using wep already as I had the same problem with my x10 and had to change WiFi channel and downgrade to G & B mixed mode as my router don't have settings for G only it also seems to have fixed my turtle beach px5 headset every time I downloaded a big file via WiFi audio would completely cut out making them useless when people used WiFi in my house now its a lot better
Sent from my HTC One X using xda premium
canna666 said:
Cheers guys help me fix my network. I had a problem with my broswers failing to load, YouTube videos were jumping cutting out or buffering, pc everytime I unlocked my phone internet would disconnect everyones internet connection, ps3 was crashing non stop but now everythink is back to normal I was using wep already as I had the same problem with my x10 and had to change WiFi channel and downgrade to G & B mixed mode as my router don't have settings for G only it also seems to have fixed my turtle beach px5 headset every time I downloaded a big file via WiFi audio would completely cut out making them useless when people used WiFi in my house now its a lot better
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
Nice good to hear it's better now
Sent from my HTC One X using xda app-developers app

WiFi dropping out unable to reconnect

I'm having problems with WiFi on my 5x. The connection drops intermittently and refuses to reconnect. When I go into the WiFi settings it shows "authentication problem" although the settings have not changed. Sometimes it will reconnect after 10-15 minutes. Rebooting the phone always resolves the problem.
I have both a 2.4ghz and 5ghz access point (dual band router). The phone has problems connecting to both. I have other devices connected to the same access points working fine when the 5x disconnects.
I've also noticed the WiFi connection reporting no internet connection on and off as well, but again other devices are connected just fine.
Is anyone else having similar problems?
My Wi-Fi works flawlessly. That said, I encourage you to update the firmware on your wireless access point/router and see if that resolves the issue. If not, you can try using the legacy DHCP client on your phone by going into Settings, Developer options and turning it on there under Networking.
Good luck.
I'm running openwrt on a tp-link Archer c7. I'll give the legacy DHCP client a try. Thanks.
update
jeffmhasty said:
I'm running openwrt on a tp-link Archer c7. I'll give the legacy DHCP client a try. Thanks.
Click to expand...
Click to collapse
@jeffmhasty , any update? I have the same issue. Unfortunately I have to reboot my Nexus to fix WiFi connection. Tried legacy DHCP client, tried disable IPv6 connection, nothing helps.
I have router with openwrt too.. Thanks for reply.
Legacy DHCP seemed to work for a while, but it ended up in the same state even with it on. I have it off now, and haven't had any problems with WiFi for a few weeks. I played around with some settings in OpenWRT, but I'm not sure that actually helped anything. The only setting I can remember changing for sure is enabling DHCP and DNS -> General -> Authoritative.
jeffmhasty said:
Legacy DHCP seemed to work for a while, but it ended up in the same state even with it on. I have it off now, and haven't had any problems with WiFi for a few weeks. I played around with some settings in OpenWRT, but I'm not sure that actually helped anything. The only setting I can remember changing for sure is enabling DHCP and DNS -> General -> Authoritative.
Click to expand...
Click to collapse
@jeffmhasty I found fix from Openwrt developers- it looks like there is/was an issue with Atheros driver in combination with Qualcomm chipset in Nexus 5X, look at here:
https://dev.openwrt.org/changeset/47469
https://dev.openwrt.org/ticket/20854
https://dev.openwrt.org/changeset/47984
I am facing the same issue of WiFi connection dropping. I observed this after turning off the WiFi scanning under the location setting.
Re-enabling the scanning fixed the issue.
Can anybody explain this behavior?
Also I want to turn the WiFi scanning off and still not get a connection drop.
How do i achieve it?
Sounds like same problem I'm having. I have an archer C5 at home and and Linksys E3000 at work that I have problems with. It seems to have only started since the 6.0.1 OTA. My wifi seems to connect fine, but sometimes shows the limited connectivity warning.
I've just started having this problem as well. I agree, it seems like it's started with the recent security patch (was that 6.0.1?). Mine gets stuck saying it's trying to get an IP address, so presumably something in the DHCP aquisition. I have 3 different APs in my house, but only one is responsible for issuing addresses. That is an Asus RT-N66U running Tomato USB.
It had to be the last ota update that's when it started for my ...kicking me off networks I've been on everyday including my home router ....I do not believe the router is the issue at all ....its the software in our phone
Sent from my Nexus 5X using XDA Free mobile app

wifi issues

Since I've purchased the note 10 +, I've had some wifi connection issues. The phone never stays connected, or will drop wifi frequently. Normally once a day. Now though, it is much more common, and it is for longer periods of time. I'll be casting something to my tv, and then the video will drop due to the phone trying to "reconnect" to the wifi. Has anyone else seen similar issues?
No issues here with WiFi. Do you have any other devices that exhibit this issue? What have you tried so far in terms of troubleshooting?
I've tried resetting the router, and doing a factory reset on the device. Also, I've tried it on another wifi network and it does it there as well. No other devices that I have on my wifi exhibit the same behaviour. I was hoping with a software update it would get better but it is getting worse.
Do you have a case on your phone?
Any settings made in advanced wifi settings?
Tried app like wifi analizer? Both to check the received wifi strength and also possible wifi congestion...
Are the problems only while casting to TV or also when streaming of Internet?
Did you try change in wifi settings in router, like extended lease time or assigning fixed ip-adresses to both TV and phone, change of wifi channel, switch between 2.4GHz and 5GHz?
OnnoJ said:
Do you have a case on your phone?
Any settings made in advanced wifi settings?
Tried app like wifi analizer? Both to check the received wifi strength and also possible wifi congestion...
Are the problems only while casting to TV or also when streaming of Internet?
Did you try change in wifi settings in router, like extended lease time or assigning fixed ip-adresses to both TV and phone, change of wifi channel, switch between 2.4GHz and 5GHz?
Click to expand...
Click to collapse
The wifi network is fine. Both in signal and congestion. The phone is set to be on the 5 ghz. And I've never had any issues with it on any other device. I lose signal frequently. I only used the casting example to help people understand what's happening.
Now there is a problem with many routers. Even expensive models may not solve the problem with an Internet connection. I also had problems connecting to wi-fi. The phone was disconnected from the router once every few days. I called the guys who connected the Internet to me, but they said that everything was fine on their part. They sent me a master, he looked, but could not do anything except how to change my router. A few days later, I realized that the problem was not solved and started Googling the problem on the Internet. I came across a forum where they advised me to enter this ip 192.168.1.1 and after a couple of manipulations, I was able to fix my problem.
larazimmer said:
Now there is a problem with many routers. Even expensive models may not solve the problem with an Internet connection. I also had problems connecting to wi-fi. The phone was disconnected from the router once every few days. I called the guys who connected the Internet to me, but they said that everything was fine on their part. They sent me a master, he looked, but could not do anything except how to change my router. A few days later, I realized that the problem was not solved and started Googling the problem on the Internet. I came across a forum where they advised me to enter this ip 192.168.1.1 and after a couple of manipulations, I was able to fix my problem.
Click to expand...
Click to collapse
Are you just talking about the programming page of Netgear's routers? Netgear also has apps for that...
larazimmer said:
Now there is a problem with many routers. Even expensive models may not solve the problem with an Internet connection. I also had problems connecting to wi-fi. The phone was disconnected from the router once every few days. I called the guys who connected the Internet to me, but they said that everything was fine on their part. They sent me a master, he looked, but could not do anything except how to change my router. A few days later, I realized that the problem was not solved and started Googling the problem on the Internet. I came across a forum where they advised me to enter this ip 192.168.1.1 and after a couple of manipulations, I was able to fix my problem.
Click to expand...
Click to collapse
How did entering your router's default IP address fix your issue? What changes did you make to your router's configuration?
Just saying that you entered that IP address and making a couple of manipulations doesn't help the OP.

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