WiFi dropping out unable to reconnect - Nexus 5X Q&A, Help & Troubleshooting

I'm having problems with WiFi on my 5x. The connection drops intermittently and refuses to reconnect. When I go into the WiFi settings it shows "authentication problem" although the settings have not changed. Sometimes it will reconnect after 10-15 minutes. Rebooting the phone always resolves the problem.
I have both a 2.4ghz and 5ghz access point (dual band router). The phone has problems connecting to both. I have other devices connected to the same access points working fine when the 5x disconnects.
I've also noticed the WiFi connection reporting no internet connection on and off as well, but again other devices are connected just fine.
Is anyone else having similar problems?

My Wi-Fi works flawlessly. That said, I encourage you to update the firmware on your wireless access point/router and see if that resolves the issue. If not, you can try using the legacy DHCP client on your phone by going into Settings, Developer options and turning it on there under Networking.
Good luck.

I'm running openwrt on a tp-link Archer c7. I'll give the legacy DHCP client a try. Thanks.

update
jeffmhasty said:
I'm running openwrt on a tp-link Archer c7. I'll give the legacy DHCP client a try. Thanks.
Click to expand...
Click to collapse
@jeffmhasty , any update? I have the same issue. Unfortunately I have to reboot my Nexus to fix WiFi connection. Tried legacy DHCP client, tried disable IPv6 connection, nothing helps.
I have router with openwrt too.. Thanks for reply.

Legacy DHCP seemed to work for a while, but it ended up in the same state even with it on. I have it off now, and haven't had any problems with WiFi for a few weeks. I played around with some settings in OpenWRT, but I'm not sure that actually helped anything. The only setting I can remember changing for sure is enabling DHCP and DNS -> General -> Authoritative.

jeffmhasty said:
Legacy DHCP seemed to work for a while, but it ended up in the same state even with it on. I have it off now, and haven't had any problems with WiFi for a few weeks. I played around with some settings in OpenWRT, but I'm not sure that actually helped anything. The only setting I can remember changing for sure is enabling DHCP and DNS -> General -> Authoritative.
Click to expand...
Click to collapse
@jeffmhasty I found fix from Openwrt developers- it looks like there is/was an issue with Atheros driver in combination with Qualcomm chipset in Nexus 5X, look at here:
https://dev.openwrt.org/changeset/47469
https://dev.openwrt.org/ticket/20854
https://dev.openwrt.org/changeset/47984

I am facing the same issue of WiFi connection dropping. I observed this after turning off the WiFi scanning under the location setting.
Re-enabling the scanning fixed the issue.
Can anybody explain this behavior?
Also I want to turn the WiFi scanning off and still not get a connection drop.
How do i achieve it?

Sounds like same problem I'm having. I have an archer C5 at home and and Linksys E3000 at work that I have problems with. It seems to have only started since the 6.0.1 OTA. My wifi seems to connect fine, but sometimes shows the limited connectivity warning.

I've just started having this problem as well. I agree, it seems like it's started with the recent security patch (was that 6.0.1?). Mine gets stuck saying it's trying to get an IP address, so presumably something in the DHCP aquisition. I have 3 different APs in my house, but only one is responsible for issuing addresses. That is an Asus RT-N66U running Tomato USB.

It had to be the last ota update that's when it started for my ...kicking me off networks I've been on everyday including my home router ....I do not believe the router is the issue at all ....its the software in our phone
Sent from my Nexus 5X using XDA Free mobile app

Related

XDA IIs Wifi and lockups

Does anyone have a problem with their wifi locking up their xda iis? I have bought a linksys router and am getting frequent lockups when using wifi. I am using the shipped O2 rom, thanks
I have no problem at all with Netgear router. Try changing the connection speed setting in the router to the "b" mode only. Hopefully this can solve your problem.
No problems here either I'm afraid. I'm using a Draytek Vigor 2600VG at home and at work there are two of us with XDA IIs using a Linksys BEFDSR41W wireless router and no problems there either.
Sorry! :-(
Try a hard reset (gulp!) and see if you still have problems (Without anything else installed that might be inteferring) otherwise might be a faulty unit perhaps.
--Neil
I second what xanth said, I had the problem where wifi would not turn on, so I hard reset and installed each software back individually the problem was Calligrapher 7.3 did not like being in Storage or Storage Card only in Main memory (go figure)
efjay said:
Does anyone have a problem with their wifi locking up their xda iis? I have bought a linksys router and am getting frequent lockups when using wifi. I am using the shipped O2 rom, thanks
Click to expand...
Click to collapse
I use the XDA IIs on a variety of wireless networks and experience problems with an alarming regularity. The most annoying is the fact that the top bar seems to loose functionality, when using wireless!!
I will actually add that I do seem to have problem with the "range" of WiFi.
I need to do more testing, but it doesn't seem to be more than 20m or so before have communication issues/timing out :-( Will have to find out what our walls are made of!!!
I have problems connecting sometimes. I regularly use three routers, Draytek, Buffalo and Belkin. The only time that it locks up is when using skype. The skype problem is a known issue with no cure.
Nigel
I am having a problem where my Siemens SX66 will loose connection to my Microsoft MN700 wireless AP on occasion. -It simply appears as if the Wifi radio shuts itself off.
Weird.....
Wifi has never worked for me. It simply doesn't work in the way nature intended.
The main problem (as far as I can tell) seems to be that it cannot get DNS or IP configuration settings from my router (Belkin 7630) automatically.
It can connect to my wireless network without any hassle, but that's about it. If I enter DNS and IP settings manually it works fine. But this is unworkable if you want to connect to another wireless network.
If I can't sort this out by next week I'm going to sell the unit on eBay. It's been nothing but a pain since I mistakenly bought it in December.
Wifi is a nightmare on this device! I'm going back to Nokia.
I am going to do a hard reset and test to see if i still get any freezes. Anyone know of any software i can use to backup my text messages?
WiFi
Hi guys,
Haven't had too many issues with WiFi over here - standard O2 Asia ROM (with the BT 3500 update).
I'm running a Netgear WG602 @ home with 64bit WEP and a Dlink AP2100 @ work with WPA-PSK. No connectivity problems at either location, both DHCP. It does however take a few minutes to connect, but this is on the odd occasion.
The only frustrating thing with the WiFi is that I have to soft-reset often to turn Wi-Fi on - any ideas? Hopefully O2 will fix this in the next ROM. Other than that, I've had the Nokia 9500, P900/800 and this is by far the best device for the power user.
Just me 2c!
Cheers
cK
Wifi is on all the time on my device, sometimes when I switch the device on while within range of an AP it does not connect. Often switching wifi off and then onn again causes it to connect. If this does not work then I can often go into the network dialogue section, and see the network marked as 'availble' but not connected (why it sometimes does not auto connect I dont know). Tapping connect usually cures. If that does not work then I too need to soft reset.
I hope like you that they fix this cause its damned anoying. I will be interested to see what the Benq P50 is like when its released. I shall get one from expansys to test and ship it back within the 7 days.
Nigel
As for those having problems with specific access points. It is not nessesarily the fault of the blue angel. It seems to me that none of the manufacturers of wireless kit understand the term 'standard' they all seem to have their own take on it, which is why kit from different manufacturers refuses to talk to each other. I am of the opinion that they do it in purpose to lock you into using their client cards with their AP's !!
Try it with some non Belkin kit and see what happens.
Nigel
Well i tried a hard reset and didnt install any apps and tried connecting to wifi again and still got a lockup and loss of connectivity. Im going to swap the router for another make and see what happens
Swapped my linksys router for a D-Link and so far no problems after 2 days. so looks like my problem was my router.
Swapped my linksys router for a D-Link and so far no problems after 2 days. so looks like my problem was my router.
XDA IIi and wifi
I just bought one of these and can't get it connected. I have a netgear wg602 access point. When I finally figured out how to set the IP manually (the 02 xda tech support said it can't be done - maybe they're right ;-)
I now have it saying it's connected, with right IP address. My DNS and gateway are set up for the wireless adapter in network adapters. The signal is average. The XDA says wifi is connected. The access point even says it's authenticated and associated - same as my other stations.
Only problem is, internet explorer doesn't find any web pages - says "The page you are looking for cannot be found" (works fine through GPRS)
Also, terminal services times out trying to connect to an internal IP address (to eliminate DNS as a problem)
So, anyone know how I troubleshoot network problems - it looks like a TCP/IP issue? Can't find ping or arp etc. I've also tried an IP address that I know works on the network.
thanks for any help
Dave
Hi
For ping, ipconfig and stuff, head to http://www.cam.com/windowsce.html
I have had multiple issues trying to get wifi working reliably. It still fails now, but there are a few tricks to get it working again. Most of my wifi issues have been due to regular use of three AP's [email protected] and [email protected] along with GPRS and VPN.
To start with I suggest setting all the ****e in connections (internet and home network to 'My ISP' then goto your wifi setup, network adapters, and tell it that the wireless card connects to the internet. Now, tap ok, and goto tools, network cards, tap the active connection (it must already be connected) and ensure that its set to internet.
Next soft reset the thing, and wait for it to connect to yr wifi. Now, use the ipconfig tool and ping tool from the above site to check that all is OK. Check that its got the default gateway right and a sensible LAN IP.
I have found on occasion that I can be connected via wifi, but that the device is still trying to talk using an old IP allocated by gprs which means nothing to my lan! IPconfig will show if all is OK.
Whoever wrote the whole of the networking system (and its terrible gui's) on windows mobile wants shooting. I usually have 2 VPN profiles setup under my work network. If I leave it set to that, and use wifi from my lan to connect to the internet all is fine. However if I try and access a local server, the damned thing starts trying to connect a vpn (it aint inteligent enough to work out that the IP I asked it to connect to is local).
I have been trying to find a setting for all this networking rubbish that allows me to do *everything* without reconfiguring each time - to no avail.
Another thing to note is that you cant send/receive MMS messages while wifi is connected (more stupidity), it tries to connect to the MMS server using the wifi connection, and the telco blocks it cause it wants to charge you for sending MMS over GPRS. Only solution is to disconnect wifi, send MMS then reconnect wifi!!!
Nigel
No problems with WiFi for me
Hmm I'm using an O2 Asia Rom as well.. and my wifi manager seems to automatically create "settings" for each AP it detects and I seem to have no problems connecting at all... been using WiFi around my house since the first day i got it..
i am using a Linksys Wireless 802.11b router..
btw I am new here.. finally able to register!
How's everybody doing?
Cannot turn off IEEE 802.1x
Has anyone had problems unchecking the 'IEEE 802.1x netwrok access control' checkbox???
I uncheck it, but then when I go back to the screen (click on the connection | then select 802.1x tab at the bottom) it has checked itself again!
The XDA IIs does not save the setting - it just keeps re checking itself 02 help have been no use - they sent me an instruction manual and it even says in one of the step 'uncheck IEEE check box'
Im am using a netgear wirelesss router and have also tried on a d-link
Sugestions - is anyone else having this problem??

WiFi stuck on Obtaining IP/Avoided Poor Connection

For some reason, my Wifi connectivity on my GNexus has gotten really bad lately. I'm trying to connect to my home router (Netgear WNDR3400), and it gets stuck on a loop at obtaining IP address then avoided poor connection and it keeps reseting back and forth. It only manages to connect maybe 20 mins in the day and it looses the connection again.
Reseting the router only fixes the problem momentarily then the next day it can't connect again. The router is working perfectly fine in my house w/ the computer and laptops. iPhone and HTC Thunderbolt are also perfectly fine.
What can I do to fix this?
Icey34 said:
For some reason, my Wifi connectivity on my GNexus has gotten really bad lately. I'm trying to connect to my home router (Netgear WNDR3400), and it gets stuck on a loop at obtaining IP address then avoided poor connection and it keeps reseting back and forth. It only manages to connect maybe 20 mins in the day and it looses the connection again.
Reseting the router only fixes the problem momentarily then the next day it can't connect again. The router is working perfectly fine in my house w/ the computer and laptops. iPhone and HTC Thunderbolt are also perfectly fine.
What can I do to fix this?
Click to expand...
Click to collapse
Have you tried assigning a static ip address to the phone?
Also what type of network? My phone does it on a 802.1 wireless b network with identity security (individual uname and password to connect) Which is what my university uses... annoying it was, but i found out that foxfi was causeing the issue. But im assuming your home network isnt like that.
How do I assign a static IP to the phone?
My router is 802.11n. And it has network security, secured by WPA/WPA2 to be exact.
App called WiFi static will let you set a static IP within a dhcp network. You probably can do it through your router as well. I would read up on static vs dhcp if you have never set up a static IP before. Also you'll want to see what all of the clients ips are so you don't create a duplicate.
Sent from my Galaxy Nexus using xda app-developers app
Is there another solution other than that?
Icey34 said:
Is there another solution other than that?
Click to expand...
Click to collapse
Try to flash another Rom.I had the same issue with cm 10.1 based roms, but after flashing aokp based roms problem was solved.
sent from my gnex gsm using tapatalk
Anyone having this issue on the Verizon stock ROM 4.2.2? I cannot connect to any wifi with DHCP. The only way I can connect is if I enter at static IP. I have tried about a half dozen access points with no luck. I have even done a complete phone wipe of data and tried reconnecting without logging into my google account to sync down my wifi settings. This pretty much prevents me from connecting to any public wifi hotspots unless I can guess their IP range. I have never had anything other than the stock ROM and OTA updates. Is there something somewhere I can clear or reset to fix this? It worked at one time long ago prior to jellybean I think.

Wifi Prob with D-Link Router

I have D-Link DIR-605L (802.11n) router at home and everything was working fine. Suddenly since past few days, my N3N is not getting connected to wifi router properly. I have to disable and enable wifi on phone 4-5 times atleast and then it connects automatically. On the same router other android, iphone and windoes phones and laptops connects properly to same router.
I thought there is prob with my phone, but the same phone works properly in office. It connects and works with no issues on office wifi.
I have already tried below mentioned troubleshooting steps
- factory reset router and phone both
- tried various security settings (WEP, WPA, WPA2 etc)
- upgrading os on phone and router both
- enable 802.11g mode, mix mode etc.
What could be issue? and any way we can fix this.
arinjayw said:
I have D-Link DIR-605L (802.11n) router at home and everything was working fine. Suddenly since past few days, my N3N is not getting connected to wifi router properly. I have to disable and enable wifi on phone 4-5 times atleast and then it connects automatically. On the same router other android, iphone and windoes phones and laptops connects properly to same router.
I thought there is prob with my phone, but the same phone works properly in office. It connects and works with no issues on office wifi.
I have already tried below mentioned troubleshooting steps
- factory reset router and phone both
- tried various security settings (WEP, WPA, WPA2 etc)
- upgrading os on phone and router both
- enable 802.11g mode, mix mode etc.
What could be issue? and any way we can fix this.
Click to expand...
Click to collapse
Any help team pls?
Try changing wifi connection security to WEP or WPA etc
Sent from my SM-N750 using XDA Free mobile app
Evil Eye said:
Try changing wifi connection security to WEP or WPA etc
Sent from my SM-N750 using XDA Free mobile app
Click to expand...
Click to collapse
I have tried all. Even without any security settings i face this issue.
My phone was with Samsung service center for 4 days and they said there is no WiFi issue at all. They are able to connect to other DLink routers with no issues. I also got my Dlink router checked, and all other devices are able to connect to my Wifi router with no issue... ant understand what could be the issue
Wow.. that's kinda strange..
Sent from my SM-N750 using XDA Free mobile app
Yes it is.. am last one month i have been trying many things.... its just all so weird .....
i am also hving same prblm with my note 3 neo..did u get any soln for it? if yes then do let me know.

Home WiFi issue

My WiFi will connect and then almost immediately disconnect on my home wifi only. Anywhere else, the WiFi works perfectly. I contacted my internet provider and they're sending someone out to "look at it". Before I keep this appointment, I'm reaching out to see if anyone has a fix; I doubt they'll fix it. I recently upgraded my router and modem, this is when the issue started. I've got the same issue on my Nexus 6P. My wife does not have this issue on her Pixel 3, and any other device connected to the WiFi seems to work just fine - this leads me to its a device issue not a router issue. Any help will be appreciated. To reiterate and still it up shortly: my Pixel 2 WiFi works everywhere except home and at home every other device works fine. I'm on the most current Google update stock not rooted.
willisjm193 said:
My WiFi will connect and then almost immediately disconnect on my home wifi only. Anywhere else, the WiFi works perfectly. I contacted my internet provider and they're sending someone out to "look at it". Before I keep this appointment, I'm reaching out to see if anyone has a fix; I doubt they'll fix it. I recently upgraded my router and modem, this is when the issue started. I've got the same issue on my Nexus 6P. My wife does not have this issue on her Pixel 3, and any other device connected to the WiFi seems to work just fine - this leads me to its a device issue not a router issue. Any help will be appreciated. To reiterate and still it up shortly: my Pixel 2 WiFi works everywhere except home and at home every other device works fine. I'm on the most current Google update stock not rooted.
Click to expand...
Click to collapse
Are you hiding your SSID or is it broadcasting? What wifi security protocol are you using? Try WPA2 + PSK. Does this happen on both 2.4Ghz and 5Ghz frequencies? Which router do you have (make/model)? What does the log say in the router? Usually under admin and (usually) configurable to log wifi connections.
v12xke said:
Are you hiding your SSID or is it broadcasting? What wifi security protocol are you using? Try WPA2 + PSK. Does this happen on both 2.4Ghz and 5Ghz frequencies? Which router do you have (make/model)? What does the log say in the router? Usually under admin and (usually) configurable to log wifi connections.
Click to expand...
Click to collapse
I am using wpa2+psk, it happens on both 2.4 and 5, I have the Spectrum Wave 2 - RAC2V1K Askey (Spectrum's provided router). I posted a screenshot of the recent part of the log because I'll admit, though I am seeing patterns in the log I am not sure how to separate the good from the bad.
https://forums.timewarnercable.com/t5/Connectivity/Wifi-connection-w-cell-phone-constantly-connects-disconnects/td-p/155083
This fixed it

wifi issues

Since I've purchased the note 10 +, I've had some wifi connection issues. The phone never stays connected, or will drop wifi frequently. Normally once a day. Now though, it is much more common, and it is for longer periods of time. I'll be casting something to my tv, and then the video will drop due to the phone trying to "reconnect" to the wifi. Has anyone else seen similar issues?
No issues here with WiFi. Do you have any other devices that exhibit this issue? What have you tried so far in terms of troubleshooting?
I've tried resetting the router, and doing a factory reset on the device. Also, I've tried it on another wifi network and it does it there as well. No other devices that I have on my wifi exhibit the same behaviour. I was hoping with a software update it would get better but it is getting worse.
Do you have a case on your phone?
Any settings made in advanced wifi settings?
Tried app like wifi analizer? Both to check the received wifi strength and also possible wifi congestion...
Are the problems only while casting to TV or also when streaming of Internet?
Did you try change in wifi settings in router, like extended lease time or assigning fixed ip-adresses to both TV and phone, change of wifi channel, switch between 2.4GHz and 5GHz?
OnnoJ said:
Do you have a case on your phone?
Any settings made in advanced wifi settings?
Tried app like wifi analizer? Both to check the received wifi strength and also possible wifi congestion...
Are the problems only while casting to TV or also when streaming of Internet?
Did you try change in wifi settings in router, like extended lease time or assigning fixed ip-adresses to both TV and phone, change of wifi channel, switch between 2.4GHz and 5GHz?
Click to expand...
Click to collapse
The wifi network is fine. Both in signal and congestion. The phone is set to be on the 5 ghz. And I've never had any issues with it on any other device. I lose signal frequently. I only used the casting example to help people understand what's happening.
Now there is a problem with many routers. Even expensive models may not solve the problem with an Internet connection. I also had problems connecting to wi-fi. The phone was disconnected from the router once every few days. I called the guys who connected the Internet to me, but they said that everything was fine on their part. They sent me a master, he looked, but could not do anything except how to change my router. A few days later, I realized that the problem was not solved and started Googling the problem on the Internet. I came across a forum where they advised me to enter this ip 192.168.1.1 and after a couple of manipulations, I was able to fix my problem.
larazimmer said:
Now there is a problem with many routers. Even expensive models may not solve the problem with an Internet connection. I also had problems connecting to wi-fi. The phone was disconnected from the router once every few days. I called the guys who connected the Internet to me, but they said that everything was fine on their part. They sent me a master, he looked, but could not do anything except how to change my router. A few days later, I realized that the problem was not solved and started Googling the problem on the Internet. I came across a forum where they advised me to enter this ip 192.168.1.1 and after a couple of manipulations, I was able to fix my problem.
Click to expand...
Click to collapse
Are you just talking about the programming page of Netgear's routers? Netgear also has apps for that...
larazimmer said:
Now there is a problem with many routers. Even expensive models may not solve the problem with an Internet connection. I also had problems connecting to wi-fi. The phone was disconnected from the router once every few days. I called the guys who connected the Internet to me, but they said that everything was fine on their part. They sent me a master, he looked, but could not do anything except how to change my router. A few days later, I realized that the problem was not solved and started Googling the problem on the Internet. I came across a forum where they advised me to enter this ip 192.168.1.1 and after a couple of manipulations, I was able to fix my problem.
Click to expand...
Click to collapse
How did entering your router's default IP address fix your issue? What changes did you make to your router's configuration?
Just saying that you entered that IP address and making a couple of manipulations doesn't help the OP.

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