Hi all,
I'm having a problem with my Xperia S that started manifesting itself a few days ago. Basically when I receive a call the sound doesn't come out of the earpiece but instead comes from the back of the phone, as if the loudspeaker was being used, but very quietly.
I don't believe this is a headphone issue as I've never used headphones on my Xperia S.
The earpiece works under normal phone conditions, e.g. Turning volume up on the home screen producer a bleep as normal.
Turning on loudspeaker during a conversation will basically make the sound already coming out the back of the phone go loud as is expected when activating the loudspeaker option.
Has anyone else ever experienced this or know of a fix?
I have already tried the 'plug headphones in and out repeatedly' fix which hasn't worked.
I don't think detecting the headphones being plugged in is the issue.
Any advice welcome!
Does anyone think this could be a software issue? Someone in the Sony Forums has recommended doing a repair on my phone, which just means flashing a firmware file to the phone. I can do that, but it doesn't seem like that would be the issue, would it?
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The ear speaker stopped working a few days ago, whenever I make or get a call, no sound whatsoever comes from the phone. I've had the phone for five months, and didn't drop it, so I'm not sure why this occurred. I tried resetting the phone, flashing the RUU, and installed a custom ROM. Nothing worked, so it's most likely a hardware issue. I tried putting the headphones on and off, but it didn't work. The external speaker + headphones are working just fine.
Are there any alternative solutions other than sending it for repair? Also, does anyone know how much would it cost to fix it?
Thanks.
any help please?
ear speaker not working
hani1 said:
any help please?
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Same problem for me, it stated by low volume from the ear speaker during some calls, then i lost the ear speaker sound during the call, even that the ear speaker works with the loudspeaker when i switch to loud, and it gives the sound of the tone while dialing, but no sound in the call. I tried to use other ROMs and radios. but same problem.
Any help please
I got the same issue going on... you figure anything out?
(also i didnt check the date on this thread before posting sorry if this is really old ha)
I've had my DHD since they came out last November and I've had no real issues with it in all that time. However, I've now got a hugely annoying issue with sound where all sound, ringtones, music etc, comes through distorted at max volume where before it was clear. The obvious suggestion is to turn the volume down but even two steps down from max. volume it still happens depending on the sound coming from the speaker. I don't know how else to describe it except perhaps tearing and that doesn't sound very accurate to what is happening.
I don't remember when this first started happening but I'm pretty sure it was a few months ago and I was using a Sense based ROM at the time. The issue got so bad that instead of playing distorted sound in Sense it would just cut out and all sound would stop for what seemed like two or three minutes. Switching to CM7 has prevented it cutting out but the distortion is still there so I don't think it's related to a specific ROM unless it's a volume boost that was done over all ROM builds. As anyone who owns a DHD will know the audio has always been a little on the quiet sound but the level I have the volume at now is below what I'm comfortable with.
Can anyone offer a suggestion on how to fix this audio issue? It's almost to the point now where I'm thinking of going back to stock and sending it in for repairs. Don't make me do that.. you know it's not a fun process.
I'm only replying to this in case anyone has similar issues so they can see my resolution. Unfortunately it's gotten worse, to the point that I lost all sound on all ROMs bar a few squeaks from the speaker. The in-call speaker worked fine and I could make calls with no issue but no notifications, alerts, alarms etc would sound on the external speaker.
I flashed back to stock Gingerbread and I've sent my phone off to HTC, via T-Mobile UK, to be repaired. I'm also hoping they fix the misaligned camera issue too. I'm a little worried because despite trying I could not get S-ON back before I took it in but it's using stock bootloader and an HTC RUU ROM. Anyway, I'm basically saying that it's a bad sign and will have to go in for repairs. Hopefully this will save anyone from wondering in the future if they get the same sort of issue.
I'm having the same problem.. I think.. if you are talking about the speaker that you make the phonecalls with.. not the "external" speaker.. that works fine..
it has a crackling sound with mine.
Sounds like the external speaker is busted. You already send it to repair, probably that's the only solutions.
Hi guys, I did a search in this Arc forum for In ear Speaker problems and couldn't find anything, so I chose to start a new thread. Just know I DID try to find info for this phone but I only found a few other threads about different phones.
My in-ear speaker does not work in calls. It is extremely quiet, as if the volume is turned all the way down. Thing is, I try turning up the in-call volume during a call and it does nothing. But the weird thing is, I went into the service menu to test the hardware (using the *#*#7378423#*#* trick) and tested the in-ear speaker and it works fine! Loud and clear! But then immediately following that I'll try a call and still will hear practically nothing. Putting the call on speakerphone allows me to hear the other party, as well as putting in a headset, so I am stumped. Tried pulling the battery and have rebooted the phone many times and the problem is still persisting.
AND, on top of ALL of that, the damn thing was working just fine the other day. I switched to this phone last week and have been making calls successfully being able to hear the other party just fine. But suddenly today it's deciding to not work in a call. This is really weird.
Has anyone else had this problem? What else can I try to fix it? Any help or tips would be greatly appreciated. Thanks.
EDIT: Blah a hard reset fixed it. Feel free to delete this post mods!
Hello!
I have bought recently a Sony Xperia XA1 Ultra and I´m experiencing this problem with its microphone. Sometimes when Im recording a voice message in WhatsApp, the mic sort of "shuts off" in the middle of recording, where my friend then hears some static noises and the voice message ends abruptly, even though it should have run longer. Has anyone experienced the same problem and could tell me how to solve this?
Thanks!
olegathor said:
Hello!
I have bought recently a Sony Xperia XA1 Ultra and I´m experiencing this problem with its microphone. Sometimes when Im recording a voice message in WhatsApp, the mic sort of "shuts off" in the middle of recording, where my friend then hears some static noises and the voice message ends abruptly, even though it should have run longer. Has anyone experienced the same problem and could tell me how to solve this?
Thanks!
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The problem is an issue with microphone permissions from another app that is still running in the background. For me it seems that Facebook messenger seems to disable my microphone entirely. Any video recorded with my camera has no audio. Snapchat no audio, can't use speakerphone during a call but regular phone calls with phone up to head work fine. I've been using an appkiller to disable all running apps and this eliminates the issue. This has been a problem since I bought the phone in august or july, along with anything audio played from the phone cutting off gradually as if someone was slowly turning down the volume. I'd check the volume and it was up to max. Sony issued an update in august that seemed to fix the problem but now it's back as of the last update a few weeks ago. I'm also having problem with bluetooth turning off as soon as it turns on and white bright spots behind the screen that bestbuy tells me is water damage however the phone has never near anything wet ever.
jaybles said:
The problem is an issue with microphone permissions from another app that is still running in the background. For me it seems that Facebook messenger seems to disable my microphone entirely. Any video recorded with my camera has no audio. Snapchat no audio, can't use speakerphone during a call but regular phone calls with phone up to head work fine. I've been using an appkiller to disable all running apps and this eliminates the issue. This has been a problem since I bought the phone in august or july, along with anything audio played from the phone cutting off gradually as if someone was slowly turning down the volume. I'd check the volume and it was up to max. Sony issued an update in august that seemed to fix the problem but now it's back as of the last update a few weeks ago. I'm also having problem with bluetooth turning off as soon as it turns on and white bright spots behind the screen that bestbuy tells me is water damage however the phone has never near anything wet ever.
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Hmm interesting! I didn´t install Facebook Messenger on my phone, so it must be some other app, that the mic has a problem with, I´ll play around with them then. But thank you for your reply, hopefully Sony will release another update soon, that will fix these issues! Although I didn´t encounter any problems with audio, bluetooth or the screen spots ... yet :laugh: Sounds terrible though!
Having similar problem mic works when it wants to but will not work in regular calls didn't have this problem until the oreo update and Sony has no clue how to fix it they replaced the mic but it still fails it passes all test just won't work in call. Tried to reset used the Sony repair app, prayed to all the gods so I knew at least one heard me and nothing.
Alright guys, I've got a problem I haven't quite dealt with before:
I've got no sound coming from my "external" phone speakers. The in-ear speaker works fine, and so does the mic. That means I can take phone calls just fine. Listening to Whatsapp voice messages is a challenge because Whatsapp uses the speakers which means the message plays with no sound, that is until I hold the phone to my face and the prox switch tells the app to play through the ear speaker. No YouTube videos or Snapchat sounds.
I looked around the forums and such but didn't find anything. I've checked all the system settings I know to check, but nothing I can find is "muting" the sound. My apps list is fairly standard. Stock rom and kernel, unlocked since day 1 but without even a recovery installed. Basically a factory phone.
What are you guys thinking? I'm happy to try basically anything. Even thinking of slapping a ROM into this beast to see what happens, although I doubt there's too much development going on for a 2yo phone...
Cheers!
Update:
I've got intermittent sound. I haven't opened the phone and have no reason to think water ingress could be the problem, but I can't think of a reason that the speakers would work intermittently. Sounds more like a hardware problem than a software problem to me. Anyone else?
It also happened to me except I didn't have any sound coming from both speaker and the earpiece. Not sure what happened though.
I Have Seen The Future said:
It also happened to me except I didn't have any sound coming from both speaker and the earpiece. Not sure what happened though.
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Well it only has one speaker. As for the others most likely hardware related.
taygeezy said:
Update:
I've got intermittent sound. I haven't opened the phone and have no reason to think water ingress could be the problem, but I can't think of a reason that the speakers would work intermittently. Sounds more like a hardware problem than a software problem to me. Anyone else?
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Weirdly, I'm stuck in unreliable-sound limbo. I get sound most of the time, but speaker sound disappears occasionally with no predictability that I've found. Interestingly, If I mash or smack the bottom of the phone phone screen by the speakers, sometimes sound will come back on briefly or entirely. Weird, huh? Not sure what could be causing a connection problem. Maybe I'll open up the phone eventually and find out.