Pixel XL - No sound from speakers - Google Pixel XL Questions & Answers

Alright guys, I've got a problem I haven't quite dealt with before:
I've got no sound coming from my "external" phone speakers. The in-ear speaker works fine, and so does the mic. That means I can take phone calls just fine. Listening to Whatsapp voice messages is a challenge because Whatsapp uses the speakers which means the message plays with no sound, that is until I hold the phone to my face and the prox switch tells the app to play through the ear speaker. No YouTube videos or Snapchat sounds.
I looked around the forums and such but didn't find anything. I've checked all the system settings I know to check, but nothing I can find is "muting" the sound. My apps list is fairly standard. Stock rom and kernel, unlocked since day 1 but without even a recovery installed. Basically a factory phone.
What are you guys thinking? I'm happy to try basically anything. Even thinking of slapping a ROM into this beast to see what happens, although I doubt there's too much development going on for a 2yo phone...
Cheers!

Update:
I've got intermittent sound. I haven't opened the phone and have no reason to think water ingress could be the problem, but I can't think of a reason that the speakers would work intermittently. Sounds more like a hardware problem than a software problem to me. Anyone else?

It also happened to me except I didn't have any sound coming from both speaker and the earpiece. Not sure what happened though.

I Have Seen The Future said:
It also happened to me except I didn't have any sound coming from both speaker and the earpiece. Not sure what happened though.
Click to expand...
Click to collapse
Well it only has one speaker. As for the others most likely hardware related.

taygeezy said:
Update:
I've got intermittent sound. I haven't opened the phone and have no reason to think water ingress could be the problem, but I can't think of a reason that the speakers would work intermittently. Sounds more like a hardware problem than a software problem to me. Anyone else?
Click to expand...
Click to collapse
Weirdly, I'm stuck in unreliable-sound limbo. I get sound most of the time, but speaker sound disappears occasionally with no predictability that I've found. Interestingly, If I mash or smack the bottom of the phone phone screen by the speakers, sometimes sound will come back on briefly or entirely. Weird, huh? Not sure what could be causing a connection problem. Maybe I'll open up the phone eventually and find out.

Related

[Q] Distorted sound at less than full volume

I've had my DHD since they came out last November and I've had no real issues with it in all that time. However, I've now got a hugely annoying issue with sound where all sound, ringtones, music etc, comes through distorted at max volume where before it was clear. The obvious suggestion is to turn the volume down but even two steps down from max. volume it still happens depending on the sound coming from the speaker. I don't know how else to describe it except perhaps tearing and that doesn't sound very accurate to what is happening.
I don't remember when this first started happening but I'm pretty sure it was a few months ago and I was using a Sense based ROM at the time. The issue got so bad that instead of playing distorted sound in Sense it would just cut out and all sound would stop for what seemed like two or three minutes. Switching to CM7 has prevented it cutting out but the distortion is still there so I don't think it's related to a specific ROM unless it's a volume boost that was done over all ROM builds. As anyone who owns a DHD will know the audio has always been a little on the quiet sound but the level I have the volume at now is below what I'm comfortable with.
Can anyone offer a suggestion on how to fix this audio issue? It's almost to the point now where I'm thinking of going back to stock and sending it in for repairs. Don't make me do that.. you know it's not a fun process.
I'm only replying to this in case anyone has similar issues so they can see my resolution. Unfortunately it's gotten worse, to the point that I lost all sound on all ROMs bar a few squeaks from the speaker. The in-call speaker worked fine and I could make calls with no issue but no notifications, alerts, alarms etc would sound on the external speaker.
I flashed back to stock Gingerbread and I've sent my phone off to HTC, via T-Mobile UK, to be repaired. I'm also hoping they fix the misaligned camera issue too. I'm a little worried because despite trying I could not get S-ON back before I took it in but it's using stock bootloader and an HTC RUU ROM. Anyway, I'm basically saying that it's a bad sign and will have to go in for repairs. Hopefully this will save anyone from wondering in the future if they get the same sort of issue.
I'm having the same problem.. I think.. if you are talking about the speaker that you make the phonecalls with.. not the "external" speaker.. that works fine..
it has a crackling sound with mine.
Sounds like the external speaker is busted. You already send it to repair, probably that's the only solutions.

[Q] vzw gnex - crackle and popping sound during incoming call.

First off, forgive me if this was already answered, I tried searching for about 15 minutes before I decided to post this.
As the title states, I'm having an issue with my gnex where I get this high pitched and crackling sound when receiving SOME incoming calls. I can't hear the person, and whenever they speak, the noises get louder so I can't hear them at all.
I think it's software, rather than hardware, since it doesn't happen on every single incoming call. From what I can tell, actually, it's totally random. But if I call the person back it is fine. They could even call me right back and it's fine.
My friend who also got a gnex from a different vzw store has the same issue. His also appears to be random.
Do you guys think it's just network, random phone problems, software issues, or all three?
Info: Verizon Wireless CDMA Galaxy Nexus running fully stock 4.0.2
For the record, I too am experiencing this issue. I also have the issue via 3.5mm jack and during other audio playback. At first I thought it was just my low-quality aux cable I was using in my car, but then I experienced it on a normal call. I was thinking software for this reason too as it happens via the jack as well as speaker... (Also happened watching Netflix, so that covers all audio output but bluetooth.)
Are people on custom roms experiencing this? I wasn't going to root this phone as I didn't see too much of a need, but I will if it will get rid of this issue.
Xavias said:
Are people on custom roms experiencing this? I wasn't going to root this phone as I didn't see too much of a need, but I will if it will get rid of this issue.
Click to expand...
Click to collapse
if by crackling you mean it almost sounds like a fax sound, squealing, similar to this description, http://forum.xda-developers.com/showthread.php?t=1453769 , then yes I had this when I ran stock but now that im running francos, AOKP, and the 4.0.3 radios(which arent included in most 4.0.3 roms), i have not had the problem.
My GF had a problem where her mic was bad, about 50% of the time i got a call from her she would sound muffled, almost as if underewater. She exchanged it at VZW and haven't had any problems since.

[Q] Earspeaker broken by sweat?

Today, I did my cardio but had to take a call. During the conversation, however, the earspeaker started to pop a few times and then I did not hear anything anymore. I must say that I was sweating heavily and the call lasted about 20 min.
The phone works as usual except I do not have any sound when playing media (mp3, youtube). Ringtone for calls, ringtone selection and sms work (ring), whattsapp doesn't. Re-installing whattsapp and flashing the new aosp build did not help here.
Should a new earspeaker do the trick or is there more possibly broken hardware?
I was talking about the built-in speaker, not about some headphones.
GMH24 said:
I was talking about the built-in speaker, not about some headphones.
Click to expand...
Click to collapse
Try taking the battery out and sticking it in rice. It probably won't help, but at this point it might be worth a try.
I think you have the exactly same issue as mine =[
http://forum.xda-developers.com/showthread.php?t=1752658&highlight=media+sound
GMH24 said:
Today, I did my cardio but had to take a call. During the conversation, however, the earspeaker started to pop a few times and then I did not hear anything anymore. I must say that I was sweating heavily and the call lasted about 20 min.
The phone works as usual except I do not have any sound when playing media (mp3, youtube). Ringtone for calls, ringtone selection and sms work (ring), whattsapp doesn't. Re-installing whattsapp and flashing the new aosp build did not help here.
Should a new earspeaker do the trick or is there more possibly broken hardware?
Click to expand...
Click to collapse
I know this is an old thread, but I had the exact same thing happen to me today. I was working outside, and was sweating while I was talking on the phone. All of the sudden, I heard a slight pop, then nothing. My earpiece will not play any sound at all. I have to use speakerphone when I am talking on the phone.
Did you ever find a solution to this? I'm thinking that I might need to replace the speaker.
Thanks

Galaxy Nexus speaker - no sound

I have a really strange problem - my phones speaker has stopped playing all notification sounds and ringtones, but the earpiece speaker is still functioning fine. I've tried almost everything but it doesn't seem to fix it. I've tried:
-Reflashing the image from Google official
-Flashing a non-official image
-Wiping and flashing the Google image
-Those applications that "force" sound out of the speaker in case a headset is in.
Has anyone here had any similar issues and any success resolving it?
owenw said:
I have a really strange problem - my phones speaker has stopped playing all notification sounds and ringtones, but the earpiece speaker is still functioning fine. I've tried almost everything but it doesn't seem to fix it. I've tried:
-Reflashing the image from Google official
-Flashing a non-official image
-Wiping and flashing the Google image
-Those applications that "force" sound out of the speaker in case a headset is in.
Has anyone here had any similar issues and any success resolving it?
Click to expand...
Click to collapse
In a call, does loudspeaker work?
I had the opposite problem. My earpiece wouldn't work, but my loudspeaker would. Sent back to where i got it from, they deemed to faulty and sent out a replacement.
mddk said:
In a call, does loudspeaker work?
I had the opposite problem. My earpiece wouldn't work, but my loudspeaker would. Sent back to where i got it from, they deemed to faulty and sent out a replacement.
Click to expand...
Click to collapse
Nope - it thinks it is on the loudspeaker but there is just silence. Pity, the warranty has recently run out for me! I might have to crack it open and make sure nothing is loose.
owenw said:
Nope - it thinks it is on the loudspeaker but there is just silence. Pity, the warranty has recently run out for me! I might have to crack it open and make sure nothing is loose.
Click to expand...
Click to collapse
You may need a replacement then as it sounds like you've tried all other attempts, just had a look on ebay and they are fairly cheap anywhere from $10-20 for a replacement speaker.
same thing just happened to my phone. Was playing a game when the sound was cutting in and out. Noticed later that the sound from the speakerphone stopped working completely (i can still use the headpiece or headphones).
Is the speaker/vibration assembly connected by one cable? I assume if the phone still vibrates and the headphone jack works, it's just a problem with the speaker and not some kind of connection problem.
i have this problem. Fix with SoundAbout app.
sallabre said:
i have this problem. Fix with SoundAbout app.
Click to expand...
Click to collapse
What did you do?

[Q] Popping noise from speaker

When I was listening to music earlier and watching YouTube, I heard a pop noise come from my speaker a couple times... My volume was only at half, so I don't know what the problem is. Does it sound like a hardware problem, and should I exchange my phone?
Also seems to happen sometimes when I start a song with Google Play Music and turn on the volume from silent
My G3 also makes popping noises and sound quality in general is pretty bad compared to most other phones I've had. I wonder if this is a known problem and if they have an easy fix.
I've noticed that as well. During a call I noticed that the earpiece speaker does not sounds good at all. It sounds like there might be something loose inside of the phone. Anyone else having bad phone call speaker quality?
Same here with the earpiece speaker. It was really frustrating. Strange was the fact that the problem was gone when I removed the back cover Also after HR the problem has been gone for a couple of days.
I had to get my money back for the device.

Categories

Resources