Hi,
I just bought my wife a new Verizon Note 4. I was getting it all set up and it seems to work well, but I am having a problem getting in to the playstore. I have her google account all set up and all of her email has come in, but when I go to the playstore, I get the waiting icon and a white screen. I've tried killing the playstore app and restarting the phone, and nothing's working. Any ideas on how to fix it?
Thanks
Delete data in play store app. Most likely you missed or it didn't present that popup to accept the terms for the play store. Delete data in app manage and see if it gives you the pop up when you log in and accept.
mrlaigle said:
Delete data in play store app. Most likely you missed or it didn't present that popup to accept the terms for the play store. Delete data in app manage and see if it gives you the pop up when you log in and accept.
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If I could thank you twice, I would. That's EXACTLY what was wrong.
Thanks so much!
Related
After loading to Play Store, it said "Authentication is required! Please sign into your Google account!". How to solve?
SAIJUNIOR said:
After loading to Play Store, it said "Authentication is required! Please sign into your Google account!". How to solve?
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Just Sign In to your google account..
Setting - Sync - Google
I already do this step. I can't solve my problem. Some users said it has country restriction. That's correct?
Go to settings - Apps - All - Google Play Store - Force Stop - Clear data - Clear cache.
If you have "uninstall update" there, uninstall and reboot your phone.
I already do this step. I can't access to play store on phone. how can do?
ok help us out here,
are you rooted?
what rom are you running IF you are rooted?
What country are you in?
thanks
simple download market enabler and select the country eg us, uk
and you're good to go
if apps are restricted in your country u can download via dis method
note this requires root and is just temporary will be back to normal when rebooted
a true lfc supporter
and a former symbian lover
sent from my awesome HTC One V using xda premium
SUPPORT THE SOFTWARE DEVELOPER'S IF YOU LIKE THE GAME / APP BUY IT
SAIJUNIOR said:
After loading to Play Store, it said "Authentication is required! Please sign into your Google account!". How to solve?
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it says please sign into your google account...right?
then sign into your google account on the pc........
Lloir said:
it says please sign into your google account...right?
then sign into your google account on the pc........
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I can login google account on PC but i can't access play store on mobile
is there something wrong with google?because i can't seem to get into the play store also the syncing with my gooogle accounts say it is experiencing some problems
Solved? For me anyway.
After tearing my hair out for 2 days with the same exact problem:
Gmail not synching
Play Store "Authentication is required"
Through process of elimination, I discovered that going into Settings - Apps - All - Google Account Manager, and Clearing Data (not just cache) solved the problem with no ill effects.
Android JB 4.2.2
Samsung Nexus 10
market auth
skivnit said:
is there something wrong with google?because i can't seem to get into the play store also the syncing with my gooogle accounts say it is experiencing some problems
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Actually i removed the sim card, tried to open market it worked fine so maybe it has something to do with regional settings.
re-inserted sim card and still working fine.
[DF-BPA-09]
I get this error alot when making purchases in the google play store. What is the cause of this and how do you fix it?????
Not sure why it happens, but as far as how to fix it, since you haven't gotten an expert answer here, I'd suggest going to Google and searching for the error. Then click on any link you like on the first FIVE pages. It will probably be quicker than waiting foe an answer here.
Good luck with your Purchases!
Force stop Play Market, then Clear Data. That should fix you right up.
Go into settings go to apps go to all apps force stop and close data for google services and google play store go into recovery clear cache and dalvik cache reboot go into play store accept terms of service and everything will work from there
Sent from my SGH-T989 using xda premium
ScottBroker said:
[DF-BPA-09]
I get this error alot when making purchases in the google play store. What is the cause of this and how do you fix it?????
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This happened to me last night, finally fixed it this morning, stop gmail from syncing, clear data in Play Store and Google Framework, reboot, and log back into Google. Done Deal.
There is a reason for this error. Purchase it when you are on that carrier's network data. It will never work over Wi-Fi. Anyone who says otherwise has obviously not tested this. Using the carrier's connection provides for and easier user experience and less safety issues for T-Mobile. Going to My Account on the T-Mobile site is a prime example as it requires a carrier connection.
aranurea said:
There is a reason for this error. Purchase it when you are on that carrier's network data. It will never work over Wi-Fi. Anyone who says otherwise has obviously not tested this.
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This ^ and often the system goes down for maintenance or due to outages.
Always check the Google Play Store Known Issues link http://support.google.com/androidmarket/bin/static.py?page=known_issues.cs&ki_topic=1319135 before even beginning to troubleshoot problems or you will be wasting your time.
There is an open issue with the error and the only fix now is to clear the cache like others have already stated.
I have also found that if you are doing a Titanium Backup it helps not to backup the Google Play Store or the Google Framework Services.... in doing so I have had better success avoiding the issue described in the OP.
Has anyone else noticed their phone missing from their market account after the update? My phone is no longer listed and if I choose an app to download my phone is not one of my options. I can reach the market fine from the phone but cannot see the phone fwhen on the site with my PC.
patruns said:
Has anyone else noticed their phone missing from their market account after the update? My phone is no longer listed and if I choose an app to download my phone is not one of my options. I can reach the market fine from the phone but cannot see the phone fwhen on the site with my PC.
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I haven't had mine missing after the JB update, but it might be considered a new phone under google (for whatever reason, even though that doesn't make sense)? I know when I got a new phone, it took about 2 days to show up under the market.
Have you used the google framework trick for a while? this issue appear after clean the data of this app. you just need to delete your account from the play store and add it again, then wait a moment, and it should be appear again.
darkarvan said:
Have you used the google framework trick for a while? this issue appear after clean the data of this app. you just need to delete your account from the play store and add it again, then wait a moment, and it should be appear again.
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Yes, I cleared the data. It is now in the store. I didn't delete the account but I did delete an old device I no longer have and that seemed to fix it.
Thanks!
How you deleted on old device? I can only dont list it at the store, but its still there.
I recently sideloaded 4.6.1 for Fire Phone and got the necessary files for Snapchat, yet when I try to sign it, it does not sign in. It does not even load, the circle spins for infinity.
On the previous public OS, I had snapchat, but kept getting the Google Play services has stopped message, which is why I updated my phone. The message no longer appears, but I can't sign into Snapchat.
I updated my phone as of yesterday. Help??
Is there a reason you want the play store version as opposed to the amazon app store version? Some apps that are offered on both seem to misbehave unless you choose the amazon one.
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matsnackson said:
Is there a reason you want the play store version as opposed to the amazon app store version? Some apps that are offered on both seem to misbehave unless you choose the amazon one.
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Since I have noticed the same, that some apps that are offered on both stores seems to misbehave unless you choose the amazon one, I think that is preferable to install the APPs from the Amazon APP Store...
However, I also have noticed that almost all the APPs updates first on the Google-Play-Store!
The app should update via the store it was downloaded from, amazon updates are specific for the amazon environment.
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Snapchat is not available on the Amazon App Store.
Can anyone offer some advice??
I don't mean to be rude or anything, but can someone please respond? Is anyone else having this issue?
Sorry for triple post, but I noticed the update on the play store makes the play store have a white screen? I kind of doubt it's connected to the snapchat issue
There's a bunch of threads about this issue already. There is a problem with the Google Play Service. Snapchat uses the Google Play Service so that's why it stopped working.
You can get Snapchat to temporary work by doing something like this:
http://forum.xda-developers.com/showpost.php?p=60266619&postcount=21
But it won't stay working forever since your Google Play Service will keep trying to update to the bugged one.
But I won't be able to even sign in because of the message "You need Google Play Services" will pop but, not allowing me to close it. Also, note that I am on 4.6.1, while that is a fix for 3.6.8
Has this been confirmed by anyone who's tried to use Snapchat?
JHowell1158 said:
But I won't be able to even sign in because of the message "You need Google Play Services" will pop but, not allowing me to close it. Also, note that I am on 4.6.1, while that is a fix for 3.6.8
Has this been confirmed by anyone who's tried to use Snapchat?
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Yes. I also have the same problem. I am also on 4.6.1.
I will say it again. There is a bug with Google Play Service right now. There's a bunch of threads about this right now. Snapchat only works if you are able to get an old version of Google Play Service with an old version of Google Play Store on your phone. There is some tricks to get your Google Play Service to not update which is mentioned in the other threads. If you have a white screen or the "You need Google Play Services" notice popping up, that means you have the latest version of Google Play Service which has the bug. It will not work on your phone until Google fixes this problem.
My apologies I could have sworn I saw that on there
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Got SnapChat working on 4.6.1 OS
Okay, I have no clue why what I did made everything work, but it did. I got SnapChat, YouTube, Hangouts, everything working on 4.6.1. I'll explain everything I did since I have no clue what exactly made it work, but I'll explain everything up to when it started to work.
1. First you'll need to download an app in the appstore called "Advanced Permissions Manager".
2. You wanna download the usual Account Manager > then Google Play Services 7.0.99 > then Google Services Framework > then Google Play Store 5.4.12.
3. As soon as you sign into Google Play Store, you wanna go into settings and turn off "App Installation" so the Google Services doesn't update.
4. Go on the app you downloaded in step one called "Advanced Permissions Manager", then go to All Apps > SnapChat > then uncheck "find accounts on the device" (located under "Your accounts").
5. Push Save & Re-Install. (May need to hit uninstall and install again on the window that might pop up, if nothing pops up then ignore these parenthesis.)
6. Hold the power button for about 5 seconds and hit restart.
7. Once you load back up and try SnapChat, it shouldn't ask you to update Google Services and will let you sign in as usual.
***I seen that doing this broke Google Play Store, but that's the only thing different I've noticed. You can always download 1mobile and get the apps you need afterwards off of there I'd assume.
Cole2266 said:
Okay, I have no clue why what I did made everything work, but it did. I got SnapChat, YouTube, Hangouts, everything working on 4.6.1. I'll explain everything I did since I have no clue what exactly made it work, but I'll explain everything up to when it started to work.
1. First you'll need to download an app in the appstore called "Advanced Permissions Manager".
2. You wanna download the usual Account Manager > then Google Play Services 7.0.99 > then Google Services Framework > then Google Play Store 5.4.12.
3. As soon as you sign into Google Play Store, you wanna go into settings and turn off "App Installation" so the Google Services doesn't update.
4. Go on the app you downloaded in step one called "Advanced Permissions Manager", then go to All Apps > SnapChat > then uncheck "find accounts on the device" (located under "Your accounts").
5. Push Save & Re-Install. (May need to hit uninstall and install again on the window that might pop up, if nothing pops up then ignore these parenthesis.)
6. Hold the power button for about 5 seconds and hit restart.
7. Once you load back up and try SnapChat, it shouldn't ask you to update Google Services and will let you sign in as usual.
***I seen that doing this broke Google Play Store, but that's the only thing different I've noticed. You can always download 1mobile and get the apps you need afterwards off of there I'd assume.
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I did everything you said, now when I go to log into Snapchat, it closes itself... better than infinite loading I suppose.
Whenever I try to download apps from Google Play, it freezes in certain percentage. Then I clear cache in Google play app and Google services framework, it works good. Is there any solution to download without any interruptions?
I am getting the same problems, along with texts sticking at "sending" and after clearing data and messing with these two apps I can get them to work right. Have you disabled any apps or made any mods? I am rooted and have only disabled VZ apps like Message+, Cloud, Support & Protection. And modified the xml file to give write access to the external sdcard.
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shag_on_e said:
I am getting the same problems, along with texts sticking at "sending" and after clearing data and messing with these two apps I can get them to work right. Have you disabled any apps or made any mods? I am rooted and have only disabled VZ apps like Message+, Cloud, Support & Protection. And modified the xml file to give write access to the external sdcard.
Sent from my VS986 using Tapatalk
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There is probably something interfering. I had this com.tmobile.pr.adapt just screwing with everything to where i couldn't even download titanium to freeze it. If you have su installed try to disable su in app and see if your getting those errors. If not just re enable su.
I didn't rooted my mobile and not disabled any apps. How to solve it.
shag_on_e said:
I am getting the same problems, along with texts sticking at "sending" and after clearing data and messing with these two apps I can get them to work right. Have you disabled any apps or made any mods? I am rooted and have only disabled VZ apps like Message+, Cloud, Support & Protection. And modified the xml file to give write access to the external sdcard.
Sent from my VS986 using Tapatalk
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tpanneer said:
Whenever I try to download apps from Google Play, it freezes in certain percentage. Then I clear cache in Google play app and Google services framework, it works good. Is there any solution to download without any interruptions?
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I am having these same issues. I have a Verizon G4, running stock Android 5.1. No mods, just disabled a few apps (Caller Name ID, Music, Music, NFL Mobile, Slacker Radio, and ThinkFree Viewer)
Whenever I try to update an app, it stops at a certain point, and the downloading arrow notification icon disappears, too. If i open up the "recent apps" window and swipe away Google Play store, the download arrow notification icon reappears and the app usually finishes downloading. Can't find any other fix for this
Also, I have been getting the issue with my text messages just STOPPING. a few times a day, it I just stop getting any and I can't send any. If I reboot, they usually start up again about 10 minutes later, but then will stop at some point as well. It's really frustrating. And, this seems to almost always happen at my home only. I took 2 trips out of town recently and texts worked fine both times. Within 5 minutes of stepping into my house, texts stop again. Verizon is looking into this, but I don't have much faith in them
i have the same problem, but it looks like when uninstalling xposed play store works normally again.
this is strange because the same setup was working for several days without any troubles.
also my alarm app "Alarm Clock Xtreme" stopped ringing and i had to use another alarm app.
maybe the new greenify beta update is the reason? the problems began somewhere around this update.