[Q] Sometimes my touchscreen stops working - Moto 360

I have had my Moto 360 for just over a week. For the second time the touchscreen stopped functioning. First time I resolved by turning it off (very long press hardware button) then left overnight and it was fine in the morning. Turning it off and back on again didn't help. Couldn't factory reset because no touchscreen.
Second time is now.
Does anyone else have this problem? Any clues how to resolve?
Thanks.
Edit: After left off for a while (instant off and on doesn't work) it is fine now. Anyone have any clues or better suggestions how to fix?

spanielhead said:
I have had my Moto 360 for just over a week. For the second time the touchscreen stopped functioning. First time I resolved by turning it off (very long press hardware button) then left overnight and it was fine in the morning. Turning it off and back on again didn't help. Couldn't factory reset because no touchscreen.
Second time is now.
Does anyone else have this problem? Any clues how to resolve?
Thanks.
Edit: After left off for a while (instant off and on doesn't work) it is fine now. Anyone have any clues or better suggestions how to fix?
Click to expand...
Click to collapse
Yes mine has done it two or three times since the last OTA update, nothing I did to the screen had an effect, had to reboot the watch to recover.

teslabe said:
Yes mine has done it two or three times since the last OTA update, nothing I did to the screen had an effect, had to reboot the watch to recover.
Click to expand...
Click to collapse
Mine doesn't recover immediately on a reboot but it is nice to know I'm not alone in the problem. It's better to know that you've only had this problem since the OTA. That means it can be fixed in software. Thanks.

Same here
Lost "touch" today on mine. Had the 360 for about 4 weeks and not seen the problem until now. Wasn't even sure how to turn it off until I saw "very long press" - thanks!
Turning mine back on straight away was fine so it was just a turn it off and back on thing. Frustrating, but I'm glad it's a software bug rather a touch screen fault, that would be a real pain. Hopefully, if it's a bug it will be fixed.

i think.....
I think this happens when the moto 360 is not set on your wrist

Ddoes anyone solve this issue ? My new moto 360 touch screen doesnt work at all. So i can choose any language in initial setup

This problem Occurs when no static energy is given to the case of the moto360. As soo'n as You touch The Iron ring The touch Will work. Release it and it Will stop working. Ik think The touch screen works rather like a conductive layer between the back of the watch and the screen it self in which the skin gives the energy needed to control the screen. When the back of the watch isn't connected to skin the touchscreen completely stops working.
In video you see what happens
https://youtu.be/KpQ-dqWYO6s

Mine did this too, however I broke my screen ordered a replacement and haven't had the issue since. When mine quite working if I triple pressed the power button it lock the screen then pressing the power button it would turn on and work though. Sometimes it wouldn't come right back on like it froze or something.
Sent from my Nexus 6 using Tapatalk

I've been having this problem too, it's more like my weekend watch but last week i noticed that it wasn't responding and i thought it could be a RAM issue. I've done multiple reboots and it doesn't work.
There was only an occasion where i left it overnight till it almost drained completely and it worked again, and then it started freezing again.

Related

screen not responding to touch inputs? (not sleep of death)

anyone had problem with the screen not responding after waking up?
There's no way to turn off the phone / make it respond unless to unplug the battery and plug it in again. Had this problem on the first GN and my second replacement GN.
Yep, happened to me the other day as well. There was a crash right before which made the phone reboot. Once it came back, the hardware buttons responded fine but the touchscreen was dead until a battery pull.
Hasn't happened since though.
Had this at lunch today also had it a few days ago.
When returning from sleep the touch input seems to be completely unresponsive.
I left mine for a while to see if it recovered, it did, it came up with the crash report for "System Process" The screen was then responding fine.
Weird. This is indeed different to the sleep of death, because the screen comes on.
Although maybe it's related in some way?
This just happened to me, and so I googled to find an answer. It thankfully led me here. It's like you guys described: I just tried unlocking my phone, but the screen was completely unresponsive. Not a single touch would register, even when trying to touch the Power Off option.
I read robaldred's comment, so I decided to try the waiting game. Thankfully, after a few minutes the screen just came on and the device was ready to use. I don't believe I saw a crash report though.
I hope this won't become a serious issue. I'd hate to be stranded at a point when I need to use my phone.
I had this problem too. have you guys used custom notification sounds?
Sent from my Galaxy Nexus using XDA App
I had this exact problem and I found it was due to Juice Defender (I have the Ultimate version as well). It kept happening after I installed and but since removing it over a week ago no problems.
Just had it happen here, had to pull batt. Using BatteryXL but will keep it on and see if it happens again.

HTC One X Screen won't turn on, touchscreen still work???

I have been using the HOX for over 2 months now but this morning my phone display suddenly doesn't turn on even the backlight key still on and touchscreen still work ( when I sweep my finger up the unlock sound still play, and I can even adjust the volume of the phone, etc... ) I have no ideas if this is a software or hardware problem and how to solve it, I'm still on Stock Rom, Stock Kernel,... Please help me
try to reboot pressing power button for 10 seconds, if it'll not work, it can be hardware problem, as i understood you haven't unlocked it, so you can send it to htc and they will repair it, or if you can, you can change it by yourself,
have you tried starting in bootloader and factory resetting?
glukosio said:
try to reboot pressing power button for 10 seconds, if it'll not work, it can be hardware problem, as i understood you haven't unlocked it, so you can send it to htc and they will repair it, or if you can, you can change it by yourself,
Click to expand...
Click to collapse
Yeah I tried to reset the phone, ai first it worked. But when I turn the screen off and doesn't use it for a few minutes, the problem is back again, It's really odd, I have heard about lots of HOX Screen problem but I haven't seen this one before
So the screen works in bootloader?
maxilick said:
So the screen works in bootloader?
Click to expand...
Click to collapse
Sometimes it does, sometimes it doesn't. Really weird, it feels like the phone has woke up but the display still "think" that it still in standby mode
Hardware fault for sure.
Same Problem
Hey, ive been using my international HTC One X for about two months too now and there have been no problems. ever since the update to 4.0.3 ive been facing exactly the same problem. The screen does not turn on a lot of the time but the touch is active. Have you found any solution to it?
It would be great if you could help me out.
Thanks
mr1029x said:
I have been using the HOX for over 2 months now but this morning my phone display suddenly doesn't turn on even the backlight key still on and touchscreen still work ( when I sweep my finger up the unlock sound still play, and I can even adjust the volume of the phone, etc... ) I have no ideas if this is a software or hardware problem and how to solve it, I'm still on Stock Rom, Stock Kernel,... Please help me
Click to expand...
Click to collapse
I have the same problem now. Using it completely stock, the screen doesn't turn on. Well.... Except for the times I visit the Vodafone shop to get it fixed....
Their first reaction was a defect in the screen, so they ordered a new one. I brought it yesterday again and it is now in for repair.
I don't know if this will solve the problem. How did they fix yours?
Sent from my HTC One S using xda app-developers app
JacoA said:
I have the same problem now. Using it completely stock, the screen doesn't turn on. Well.... Except for the times I visit the Vodafone shop to get it fixed....
Their first reaction was a defect in the screen, so they ordered a new one. I brought it yesterday again and it is now in for repair.
I don't know if this will solve the problem. How did they fix yours?
Sent from my HTC One S using xda app-developers app
Click to expand...
Click to collapse
I can't believe it...
I get my HOX fixed last week and I worked normally again. But after 2-3 days, the problem is back again. I contact HTC and they said they even replaced my MOTHERBOARD and Screen. Wtf is happening???
،،
hey guys
I had this problem a month ago, i know its frustrating.
anyway the only solution is factory rest from boot loader and flash RUU (worked for me)
the first time i had it, i did a factory reset, all my pics music were gone, phone went back to normal( stock, locked)
after a day the problem appeared again, second rest.
flashed RUU and the problem is gone. thanks god i have been using my HOX about a month science that problem and every thing is working great.
im sure its a software issue and I recommend every one to back up their files(pics,music)
just flash RUU and good luck
Lol, exactly the issue I had recently had with mine. Sent it backto htc, let's see what they would do about it.
Sent from my HTC Sensation 4G using Tapatalk 2
My colleque has the same issue with his One X.
It started with suddenly everything on his screen looking "zoomed in", so everything double size, looking ugly as a mofo, and not usable. After locking the sceen and unlocking again, it was fine.
Monday suddenly also screen didn't want to turn on anymore. Did the hard reboot for him, and it worked again... Untill he locked his screen and wanted to unlock, same issue.
Also, that time when doing the hard reboot, screen didn't turn on at all. Did another one, and worked again.
He's now sent it in for repair, this definately sounds like ahrdware issue, even full reset through bootloader didn't help.
mhulsegge said:
My colleque has the same issue with his One X.
It started with suddenly everything on his screen looking "zoomed in", so everything double size, looking ugly as a mofo, and not usable. After locking the sceen and unlocking again, it was fine.
Monday suddenly also screen didn't want to turn on anymore. Did the hard reboot for him, and it worked again... Untill he locked his screen and wanted to unlock, same issue.
Also, that time when doing the hard reboot, screen didn't turn on at all. Did another one, and worked again.
He's now sent it in for repair, this definately sounds like ahrdware issue, even full reset through bootloader didn't help.
Click to expand...
Click to collapse
Yup, exactly the same problem I'm having, I sent it to HTC, they said they fixed it by replacing the motherboard, but now it is happening again, I will have to send to HTC again.
This just happened to my phone... Has anyone else solved it? Is reset and flashing RUU the solution?
mr.dj26 said:
hey guys
I had this problem a month ago, i know its frustrating.
anyway the only solution is factory rest from boot loader and flash RUU (worked for me)
the first time i had it, i did a factory reset, all my pics music were gone, phone went back to normal( stock, locked)
after a day the problem appeared again, second rest.
flashed RUU and the problem is gone. thanks god i have been using my HOX about a month science that problem and every thing is working great.
im sure its a software issue and I recommend every one to back up their files(pics,music)
just flash RUU and good luck
Click to expand...
Click to collapse
I have the same problem right now.
It started last week when I was using Flipboard and suddenly everything started zooming in and stuff (same as mhulsegge above). It was resolved by locking my screen and unlocking it.
Last night, i've been getting the black screen when I try to unlock my phone. The touchscreen still works but the screen is just blank. It turns on if I keep locking and unlocking, but it's getting annoying.
My phone is an international One X (duh) bought in Hong Kong and I'm currently living in Canada so it would not be possible to send it back for repairs. Plus my phone is rooted and I am currently using the latest MIUI ROM (2.9.21). I have been using an app called "Sleep" which tracks your sleeping patterns. It requires you to place your screen face down on your bed when you sleep and the accelerometer will track your sleeping patterns and wake you up at the most optimal time. I assume that for the accelerometer to work the screen has to be on, so I am wondering if this can be a screen malfunction (overheat or overuse) problem since the screen has been on for so long (every night when i sleep for around a month).
Since sending it back is out of the question for me because of where I am living right now and I have voided my warranty, I am downloading other ROMs as we speak and seeing if it is a problem with my ROM. I will keep you guys posted.
-edit- I have tried factory reset and reinstalling my ROM (with a full wipe). Still doesn't work.
It´s probably not your rom since I use CM10 hand have the same problem and others have even been running stock and had this problem. The only one who seems to have solved this (at least in this thread) flashed RUU, so guess I´ll go try that now...
Would be great to hear if anyone else has solved it, and how!
edit: This has to be a hardware problem, if I push on the screen it starts working! Its like something is loose, and when i press on the screen it gets connected again.
nicke666 said:
It´s probably not your rom since I use CM10 hand have the same problem and others have even been running stock and had this problem. The only one who seems to have solved this (at least in this thread) flashed RUU, so guess I´ll go try that now...
Would be great to hear if anyone else has solved it, and how!
edit: This has to be a hardware problem, if I push on the screen it starts working! Its like something is loose, and when i press on the screen it gets connected again.
Click to expand...
Click to collapse
Good tip, but I tried a gentle two-fingered push (zoom pinch) and the backlight turned itself on with very little pressure, certainly not enough to flex the screen. I believe that it is a state issue related to zoom, but will try again and report if the issue returns.
Screen black after replacement lcd display unit
Hi,
My HOX touchscreen was broken, the touch and everything was still working. I ordered a replacement lcd display Unit and replaced the complete display and touch. After replacement the screen is completely black but the phone still works. The touch buttons on the bottom still work and i can use the volume buttons. I replaced the lcd display unit very carefully and i am sure nothing is broken etc. So the touch is working but the screen is black. I tried 2 display units and both show me a black screen.
Does anyone know how to solve this problem? Did i forget to do something during the replacement?
Please, i need some help with this issue.
OneX has too much issue with Screen . WTF with HTC?

[Q] Phone stuck in screensaver mode

Hi!
I brought my Xperia Play phone USED two years ago and I've never had any problems with it.
However, recently, the phone has started to freeze itself in "screensaver" mode (Where the screen goes black after 15 seconds and locks the phone), but the screen won't light up no matter which button I press. I've had to restart the phone every time this happens.
It's been behaving strange at start up as well, as it sometimes take 20 minutes just for it to turn on, while on other occasions, it won't turn on at all!
Is this problem caused by the battery, or is it the hardware?
Is it with stock firmware?
Vortelf said:
Is it with stock firmware?
Click to expand...
Click to collapse
Yes.
I've never modded it or installed custom firmware/apps.
Have you tried factory resetting it?
Vortelf said:
Have you tried factory resetting it?
Click to expand...
Click to collapse
Yes, but it didn't fix it. The problem still occurs.
tldr: Black screen, no display, everything works "under" (I can answer the phone etc). Not a flex cable problem because occurs randomly, regardless of the slider being open or closed. The problem also occurs during boot up, so rather not a software problem.
I think I have something similiar. Everything was fine until a few days ago the screen didn't want to unlock..or at least I thought it was that.
Basically the phone sometimes works OK but sometimes if I turn off (lock) the screen, it won't go back. To be precise, the phone works and if someone calls me I can pick it up moving the finger where the slider should be, it's just the display doesn't turn on. Same goes for booting, bootloader logo etc, so IMO it's not a software problem.
Strange thing is that it just randomly pops back, sometimes when I move the gamepad slider, sometimes when I put in a jack cable or if I hard reset the phone (remove battery). I've had problems with the flex cable in the past and this time I know that it's not it (no difference if I open/close the slider).
My guess would be some power supply or LCD driver IC issues, because the screen stops working almost everytime if I put the phone into the dock. Moreover, if the screen doesn't work, the orange charging LED is not working (green and blue are OK). The moment the screen starts working, the orange charging LED starts working too.
it's very strange but I'm used to electronics doing strange stuff. Just wondering if I should give a try disassembling the phone and trying to fix it or just buy a new one or something?
I might add that I have bought a new battery ~3 months ago, but it's been working fine to this point. I have tried if the same problem occurs with the old/original battery and it's the same.
well, any ideas?
edit: This video shows something very similiar (except the backlight): https://www.youtube.com/watch?v=m4p0-kv1cxA
Same problem. And I guess this guy has it too.
http://forum.xda-developers.com/xperia-play/help/problem-flex-cable-brightness-t2803991
Any help?

Accelerometer stuck? Anyone else have this issue?

I had a day or two where I was unable to get my phone to change orientation from portrait to landscape. Mainly for watching netflix or Youtube. I found a work around for youtube, I had to flip the orientation of the device and press the full screen button. But then my phone was locked in landscape and wouldn't go back to portrait unless I shut the screen off and unlocked the phone again.
I dealt with this for two days, I checked settings to make sure that "auto rotate" was enabled, I disabled it and re-enabeld it just to be certain.
I'm not sure what really fixed it, I started tapping it lightly against the table while the phone was in landscape mode. After about 3 light taps the phone started responding to the changes in orientation again.
Now my question is... What happened, and Why?
I assume that the accelerometer got stuck, but has any one else experienced any issues like this?
So far this is the first issue that I have had out of the device and it has been an awesome 3 weeks
I have an Otterbox Commuter installed on the phone, in case that helps.
Happened here too.
Sent from my LG-H815 using Tapatalk
Mine is currently stuck as well. My girlfriend turned rotation off and since turning it back on it won't work. Turning the phone off didn't help.
I've seen multiple users here and on Reddit have fixed the stuck accelerometer by lightly banging against a table.. I find it quite amusing
They get stuck sometimes, especially if the phone has had an impact from dropping. It's a small miracle that they work at all.
If yours gets stuck all the time it could be a bad chip. I'd replace the phone while it's under warranty.
Same problem
After accidentally turning off auto rotate several months ago it stopped working. A light smack on the back of phone fixed it and haven't had a problem since.

Touch screen doesn`t work anymore

Yesterday suddenly my phone just deny to work with touch screen. I try hard reset with update.zip. I try clear data with button combination. I wonder what can be the cause? Is there anyone with the same problem? I wonder if i change the touch screen what will happen? Because the screen is not broken, i didnt hit the phone. The touch stopped just when it was with screen off. I hit the power button to wake it up, and then cant swipe.
Yes unfotunately mine as well. It happened 1 year ago, touchscreen used to work randomly. So I sent it back to China, but it was working perfectly.
After getting it back it worked for 1 month, and since impossible to do anything. Without touchscreen no TWRP, no backup possible, no flash.
It's a brick now and it is no guaranteed anymore. I lost my money my time and my nerves.
So sorry for you but I don't think you'll manage to fix it. I think it's an hardware issue.
You can try use OTG cable and a mouse.
Mine touchscreen have an row in the middle, with about 1 centimeter that don't recognize the touch, all the rest work perfect. With a mouse, work all.
Mine stopped working one morning. I left the phone on the bedside table and the next morning the touch screen didn’t work..that’s all…the screen is fine, I didn’t have any accident with it...
It was 4 months ago.. I tried everything I could to revive the phone, but I couldn’t.. so I bought a new phone, from different brand obviously
Good luck with yours!

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