heads up att note owners - AT&T Samsung Galaxy Note 4

I just went to best buy and had the Samsung rep reflash my phone and holy cow its much snappier!
Seems to have less lag and doesn't freeze as much.
Also. When they flash it it doesn't delete anything on the phone. All my files and apps were still there!!!

"reflash" isn't a thing. What did they actually do?
Sent from my SAMSUNG-SM-N910A

JasonJoel said:
"reflash" isn't a thing. What did they actually do?
Sent from my SAMSUNG-SM-N910A
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Lol OK. I watched him connect it to the computer. It went into download mode showed and android guy logo with a 1 and it showed it downloading and then it went to the update screen and here I am.

I think he just cleared the cache.
Sent from the TermiNOTEr 4!
---------- Post added at 08:08 PM ---------- Previous post was at 08:06 PM ----------
Let me know if anyone has tried this so I can do it. Don't want to clear cache and lose everything. Sorry I am used to TWRP2.
Sent from the TermiNOTEr 4!

borijess said:
I think he just cleared the cache.
Sent from the TermiNOTEr 4!
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Lol okay. What ever you say. I know how to clear that it was a completely different screen

raiu said:
Lol okay. What ever you say. I know how to clear that it was a completely different screen
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Did your build number change or kernel version?

raiu said:
Lol okay. What ever you say. I know how to clear that it was a completely different screen
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There is an option to update and clear cache in recovery. Maybe there's a recovery software on the phone that let's you do a dirty flash. Just guessing.
Sent from the TermiNOTEr 4!

raiu said:
Lol okay. What ever you say. I know how to clear that it was a completely different screen
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There is a proprietary software for Samsung devices that phone companies/certified repair centers have that make everything one click.
For the life of me I can't remember the name of it atm.

Jspex said:
There is a proprietary software for Samsung devices that phone companies/certified repair centers have that make everything one click.
For the life of me I can't remember the name of it atm.
Click to expand...
Click to collapse
Samsung Smart tool. It's somewhere between a cache wipe and a full Odin flash. I've heard it equated to resubmitting an OTA. Don't know how accurate that is.

First of all what do you mean samsung rep at best buy...second why the hell would you need to flash your brand new device in the first place....if there was some "rep" from Samsung it would be likely that protocol for flashing anything to a device from a customer entering your customers(best buy in this case) store is not likely and there is no reason for it....unless you ruined your phone by trying to "flash" something it would be the only reason to send it into download mode and reflash the Ota to fix it....but that would be a service center from att which would never exist in a bestbuy....and you would have lost all unless you store files and apps to either the sd card or the transfer program att uses not sure exactly what it's called but they can save what you want then just put it back when they are done usually only contacts apps and data files that are direct but you lose the saved Info from the apps because the cache has been wiped then when you turn on your phone it will be a little snappier...there is nothing besides the Ota that's even available to flash to it so you probably just cleaned up your cached and the phone isn't having to look for it anymore...
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app

AcquiredIntellect said:
First of all what do you mean samsung rep at best buy...second why the hell would you need to flash your brand new device in the first place....if there was some "rep" from Samsung it would be likely that protocol for flashing anything to a device from a customer entering your customers(best buy in this case) store is not likely and there is no reason for it....unless you ruined your phone by trying to "flash" something it would be the only reason to send it into download mode and reflash the Ota to fix it....but that would be a service center from att which would never exist in a bestbuy....and you would have lost all unless you store files and apps to either the sd card or the transfer program att uses not sure exactly what it's called but they can save what you want then just put it back when they are done usually only contacts apps and data files that are direct but you lose the saved Info from the apps because the cache has been wiped then when you turn on your phone it will be a little snappier...there is nothing besides the Ota that's even available to flash to it so you probably just cleaned up your cached and the phone isn't having to look for it anymore...
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
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Click to collapse
Some of you are real dicks. Sorry. Not sorry . I'm not a noon and I've had every note device that's been put out. I don't have to prove myself to anyone this was said to help people and all you do is flame people . go back to 4chan or reditt
He flashed the last update for my phone. I watched him do it.
Sometimes when the phone is made there could be errors when the files are migrated for the first time.

I too have had best buy flash proper firmware to my note 3 when it was in an odd state due to my shenanigans. It is a full rom install.

The Smart tool does flash firmware. Generally it's non carrier specific Sammy "stock" FW but it's been a long time since I've seen it so that may have changed. You should upload a system dump for the devs to look at. It's probably nothing but it does have the off chance of being something they could use to find an exploit.
---------- Post added at 09:29 AM ---------- Previous post was at 09:25 AM ----------
AcquiredIntellect said:
First of all what do you mean samsung rep at best buy...second why the hell would you need to flash your brand new device in the first place....if there was some "rep" from Samsung it would be likely that protocol for flashing anything to a device from a customer entering your customers(best buy in this case) store is not likely and there is no reason for it....unless you ruined your phone by trying to "flash" something it would be the only reason to send it into download mode and reflash the Ota to fix it....but that would be a service center from att which would never exist in a bestbuy....and you would have lost all unless you store files and apps to either the sd card or the transfer program att uses not sure exactly what it's called but they can save what you want then just put it back when they are done usually only contacts apps and data files that are direct but you lose the saved Info from the apps because the cache has been wiped then when you turn on your phone it will be a little snappier...there is nothing besides the Ota that's even available to flash to it so you probably just cleaned up your cached and the phone isn't having to look for it anymore...
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
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Apparently you have not heard of the Samsung Experience Centers inside of BestBuys. We have one in my BB and there are a few hundred of them nationwide.
They are not carrier reps and they are not BB employees. They are Samsung sales reps and technicians and have full access to a multitude of proprietary tools.

I'm not a noon either (proud to be n00b) but raiu is tight, stop being dicks on here. Right now a number of devs have said they don't want to work on this device because the user community.

n00b1269 said:
I'm not a noon either (proud to be n00b) but raiu is tight, stop being dicks on here. Right now a number of devs have said they don't want to work on this device because the user community.
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Click to collapse
Sadly this is the nature of the internet. It is full of armchair experts, who feel the need to comment negativly on everything that is posted. You get used to ignoring it. As you can see from this post, every post draws some (or a lot) of crap, and there are a few nuggets mixed in that make the questions, and comments worth it. Thanks for your information.
Could you imagine if it is a different build number, we would all storm Best Buy and push them to update out devices. It would be cool to watch. We would post lists of reps and their locations and schedules who were the easiest to talk into doing the reflash. Lets do it!
What is the build number on your system? Maybe you got the mystery update that AT&T hasn't (and likely won't) release....

n00b1269 said:
I'm not a noon either (proud to be n00b) but raiu is tight, stop being dicks on here. Right now a number of devs have said they don't want to work on this device because the user community.
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Click to collapse
I know it's a shame. My friends a dev and said the same exact thing. But I don't Blame them at all. Idk what happened to the community and helping one another but all it seems like it's so can bash someone the best and it's an absolute shame...just my two cents
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app

We need mod that will close the threads, move the fights out of root threads, and possibly block the people stirring the ****. If this community wants to act like children, treat them as such, we have had to do it at xda many a time...... that being said, I have been here a long, long while. Back when ppcgeeks was actually competition, that long. In all the time I have been here, this community right here seems to be comprised of some of the whiney-iest assholes I have seen. Grow the **** up. You want root so badly, attract devs with more than a bounty. And remember it is a pledge if you go that route, it's a donation, not that dev works for you.
Be adults and more devs will come, or keep being like this and watch the empire fall, you guys decide

n00b1269 said:
We need mod that will close the threads, move the fights out of root threads, and possibly block the people stirring the ****. If this community wants to act like children, treat them as such, we have had to do it at xda many a time...... that being said, I have been here a long, long while. Back when ppcgeeks was actually competition, that long. In all the time I have been here, this community right here seems to be comprised of some of the whiney-iest assholes I have seen. Grow the **** up. You want root so badly, attract devs with more than a bounty. And remember it is a pledge if you go that route, it's a donation, not that dev works for you.
Be adults and more devs will come, or keep being like this and watch the empire fall, you guys decide
Click to expand...
Click to collapse
Couldn't ******* agree more. ..nicely said
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app

The best are the people on here that say that they "need" root and act like it is owed to them. The reality is that nobody needs root, we simply want it. And it's certainly not owed to us.
With that being said, I want root just as much as the next guy or girl. But I'm not gonna cry or lose sleep over it if we don't get it. I love this phone as is.

So, back on subject.... Did you see anything change in the versions of about phone?

Related

Precautions before selling phone

Hey guys,
I'm thinking about selling my Incredible and grabbing something new, not sure what yet. I have concerns on how to wipe the phone clean obviously I should do a wipe data and remove my SD card but other than that what else should be taken care of? I'm also curious how my number can be erased from the phone from 'about phone' in settings. Thanks!
Sent from my ADR6300 using XDA Premium App
See this app http://www.hacker10.com/computer-security/securely-wipe-android-phone-data-with-shredroid/
Not sure about the phone number question. I'd imagine that when you activate a new phone on your line it will deactivate the old phone. Don't quote me on that though.
Sent from my Incredible using XDA app.
If you get bored, check out my tech thoughts & review blog: http://coolRandomTechStuff.blogspot.com
Follow me on twitter: @CoolRandomTech
viperman2008 said:
See this app http://www.hacker10.com/computer-security/securely-wipe-android-phone-data-with-shredroid/
Not sure about the phone number question. I'd imagine that when you activate a new phone on your line it will deactivate the old phone. Don't quote me on that though.
Click to expand...
Click to collapse
Thanks for the link! I think I'm just worried since I'll still be using the same number and I don't want some stranger seeing it.
Unfortunately I think your number will probably be there until its activated on another line. Idk, I've sold a couple phones and never had an issue.
k_nivesout said:
Unfortunately I think your number will probably be there until its activated on another line. Idk, I've sold a couple phones and never had an issue.
Click to expand...
Click to collapse
I suppose that's just something I'll have to get over. Another thing, how are bad ESN on phone's created?
last thing before it goes in the box that i would do unroot and ruu with stock radio...
If you knew how to do the manual programming you could put in a blank number you could also call verizon and as them if they can remotely update or walk you through the steps to remove your number just explain why and what your doing they might help you out...
Is it necessary to unroot?
no but if they are not a tech savy person who is going to flash it and they try getting verizon to repair it or something if they break it they will find a nasty suprise in it being rooted. It being rooted might also be something a buyer either wants or does not want... Better safe 100% stock rather than hacked when they get it.
Yeah its really up to you, when I was buying my phone on eBay I saw that some people advertised that their phone was rooted as kind of a selling point and they definitely didn't seem to go for any less money. I personally sold my previous phone (Droid 2) stock though.
As for the ESN, as long as your account isn't delinquent and the phone isn't stolen, it will be fine.
Also, I don't know where you're selling it, but www.Swappa.com is a website all for android phones. Typically ones with root sell for higher, but you can always give the buyer an option!
Thanks a bunch to everyone for the help!
TheWhiteBandito said:
Also, I don't know where you're selling it, but www.Swappa.com is a website all for android phones. Typically ones with root sell for higher, but you can always give the buyer an option!
Click to expand...
Click to collapse
Thanks for the link! I was thinking about eBay but good to know about that alternative.

Samsung "Flash Counter" Discovered in SGSII's

Check this out guys. The following is a post from a member named coomb on the darkyrom.com forums. Check this out...its almost scary
"Hello everyone!
As I was surfing the web to look for a jig for the first SGS, I've discovered the SGS II has an internal counter which goes up by 1 everytime you flash something that's custom
What does this counter do exactly?
It's very simple: it counts the number of times you flash a custom ROM or kernel on your SGS II, so the guys over at Samsung know of it when you return the phone to them for any kind of problem you may have (this is done so they can say whether you've voided your warranty or not). Even using Odin to get back to stock won't help you and will let the counter go up by one
The good news is that the counter can be reset by using one of those jigs we all know very well
Ha, Samsung! You thought you could fool us that easy?
No, unfortunately Samsung has very clear in mind what it's doing.
It seems there is a second counter, which counts the number of times the custom flash counter has been reset, and the bad news is that its position/folder has not been discovered yet.
So, it seems all the future SGS II owners and flash addicts over here (and not only here) will have a hard time returning their SGS II to Samsung after having flashed something... I hope someone over at XDA will get everything sorted out (Chainfire is already working on it).
Speaking about XDA, here's the source of this article: XDA-SGS II flash counter.
That's it for now, bye! "
Link to the original thread, remove spaces http://www. darkyrom. com/community/index.php?threads/attention-the-sgs-ii-has-a-custom-rom-kernel-flash-counter.3827/
a couple of points:
1.) I deal with Sprint, not Samsung. Sprint's front-lines CS people aren't typically known for their technical prowess (my apologies to those in present company)
2.) This sounds doubtful. The way this is phrased makes it seem as if it's a file in the current file system we have all the tools required to wipe that clean. If that's true they should expect that someone here *will* figure it out.
3.) All this is going to do is encourage those of us with insurance/TEP et al to render the phone completely inoperable within the scope of our insurance (or return period). Poof, problem solved.
So even if this is in fact true, and it could very well be, I don't see the immediate threat to us and I don't see how Sprint would use this ability to prevent us from using our insurance or return ability given that it would be trivial to render the phone and any file system or electronic counter completely inaccessible by any practical means. Coming up with a process to read the "counter" would involve more time and inconvenience for both the customer and the carrier than either would find acceptable to bear. Though there is that suspicious hole right about the volume rockers that may be a nearly fool-proof direct port to a "counter" it would be impossible to make that a 100% reliable mechanism either.
EDIT: after thinking about this some more I am of the belief that while in our unique circumstance (in the US) it wouldn't be too big a hurdle to pass, should we need to, that it is definitely possible if inconvenient/implausible in practice. (In most of the world you just buy the phone and then hook it up to a carrier, in the US you pick your carrier and get your phone from them....so while everyone else would have to deal with Samsung for warranty claims we do not.)
However I was also wondering what it was counting. Writes to /system and/or any directories/partitions that are typically R/O without root?
There are plenty of times in your phones life where that may be flashed for legitimate purposes. Upgrading the OS comes to mind (cue "Samsung never updates" jokes), as would any carrier provided "flash to stock" (which at my area stores is their last, and usually only, attempt to repair a device for just about any reason). There are likely other scenarios that escape me at the moment.
Any reason legitimate is enough to place a reasonable doubt on any claims of tampering that would cause any court of law to demand far more compelling evidence than merely "the counter went up" in order to find you guilty/uncovered by warranty. "What if the counter is unreasonably high?" You say...well what if you tried desperately to flash and reflash and reflash your broken phone attempting to repair it to get your data back? That's a pretty likely scenario.
EDIT²: ...and if "legitimate writes" don't tick the counter up a notch then there is a mechanism to avoid flash detection and it will be found.
daneurysm said:
3.) All this is going to do is encourage those of us with insurance/TEP et al to render the phone completely inoperable within the scope of our insurance. Poof, problem solved.
Click to expand...
Click to collapse
That.
Let's see them prove I've flashed custom roms after I pass the phone under a powerful electromagnet a few times.
daneurysm said:
a couple of points:
1.) I deal with Sprint, not Samsung. Sprint's front-lines CS people aren't typically known for their technical prowess (my apologies to those in present company)
2.) This sounds doubtful. The way this is phrased makes it seem as if it's a file in the current file system we have all the tools required to wipe that clean.
3.) All this is going to do is encourage those of us with insurance/TEP et al to render the phone completely inoperable within the scope of our insurance (or return period). Poof, problem solved.
So even if this is in fact true, and it could very well be, I don't see the immediate threat to us and I don't see how Sprint would use this ability to prevent us from using our insurance or return ability given that it would be trivial to render the phone and any file system or electronic counter completely inaccessible by any practical means. Coming up with a process to do so would involve more time and inconvenience for both the customer and the carrier than either would find acceptable to bear. Though there is that suspicious hole right about the volume rockers that may be a nearly fool-proof direct port to this "counter" it would be impossible to make that a 100% reliable mechanism either.
Click to expand...
Click to collapse
In response.
1. As far as phone returns, you never deal with the the phone maker anyway, you ALWAYS deal with the returns per the carrier. My thoughts on this is that Sprint has been supplied with the tools and info from samsung to verify if the phone has been flashed or not, seeing as how it would be pointless for samsung to include such a feature when they wont be doing the warranty checks.
2. This doesnt sound beyond the scope of samsung in my opinion. And as far as how it was "phrased" this was from a regular user with no real dev experience or technical experience. So if what he said sound a bit odd or simpleton in terms of terminology or his guess as to where this counter would be, thats why. Just because he made a guess that its in the filesystem somewhere doesnt mean much. Also where do we all get these magical tools that you say we have to delete this data that no one knows the location of yet?
3.If you render the phone completely useless in a way that there could be no data pulled from the phone (aka smashing it) then you wouldnt be able to redeem your warranty anyway. bricking the phone wouldnt matter as sprint/samsung have the tools to easily access and repair any bricks that you or I could perform, and then read the information that they need.
Also the fact that the user ChainFire is working on this confirms its vailidity to me, as he is a major dev in the Galaxy S I & II Scenes.
HaiKaiDo said:
3.If you render the phone completely useless in a way that there could be no data pulled from the phone (aka smashing it) then you wouldnt be able to redeem your warranty anyway. bricking the phone wouldnt matter as sprint/samsung have the tools to easily access and repair any bricks that you or I could perform, and then read the information that they need.
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TEP covers all that.
I guarantee after I put the phone internals into the microwave for a few seconds there is no tool in the world that's going to be able to repair the brick.
eagercrow said:
TEP covers all that.
I guarantee after I put the phone internals into the microwave for a few seconds there is no tool in the world that's going to be able to repair the brick.
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Well for the 90% of people out there that dont pay 30 dollars a month for the protection plan, and just want a warranty exchange for something that actually wasnt their fault and at one time or another had a custom rom on their phone, they will be out of luck. So this is a problem for people like myself. Ive never bricked a phone, but i did have my captivate radio antennae die and was getting no signal whatsoever and was able to get att regular warranty to replace it. Had i been in that situation NOW, with this counter in place, i would be screwed. for something that wasnt caused by myself.
---------- Post added at 10:44 PM ---------- Previous post was at 10:42 PM ----------
Torethyr said:
That.
Let's see them prove I've flashed custom roms after I pass the phone under a powerful electromagnet a few times.
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Click to collapse
If I remember correctly flash based storage isnt effected by magnetic fields. Also if that did work, good for you....but where do the rest of us get an expensive highpowered electromagnet lol.
I think this is very low of Samsung ... but i doubt anything will change ... sprint employees know less about this stuff than we do on here .. and haven't people already mess their phones up and got them replaced easily ? ..
Sprint can't accuse you and deny you a replacement if you play stupid and never admit to rooting/ modding ..
HaiKaiDo said:
In response.
1. As far as phone returns, you never deal with the the phone maker anyway, you ALWAYS deal with the returns per the carrier. My thoughts on this is that Sprint has been supplied with the tools and info from samsung to verify if the phone has been flashed or not, seeing as how it would be pointless for samsung to include such a feature when they wont be doing the warranty checks.
2. This doesnt sound beyond the scope of samsung in my opinion. And as far as how it was "phrased" this was from a regular user with no real dev experience or technical experience. So if what he said sound a bit odd or simpleton in terms of terminology or his guess as to where this counter would be, thats why. Just because he made a guess that its in the filesystem somewhere doesnt mean much. Also where do we all get these magical tools that you say we have to delete this data that no one knows the location of yet?
Click to expand...
Click to collapse
If it's in the file system I would use "rm". If it is being stored in a non-standard way as to escape a deep directory/partition inspection I would have to say that it's outside of the file system. A pedantic gripe of mine, to be fair.
3.If you render the phone completely useless in a way that there could be no data pulled from the phone (aka smashing it) then you wouldnt be able to redeem your warranty anyway. bricking the phone wouldnt matter as sprint/samsung have the tools to easily access and repair any bricks that you or I could perform, and then read the information that they need.
Click to expand...
Click to collapse
I don't even have to present the damn phone to get a new one , it must be lost or stolen....or flashed to boost, lol. Not that I ever have or would, but, that's pretty feasible.
Also the fact that the user ChainFire is working on this confirms its vailidity to me, as he is a major dev in the Galaxy S I & II Scenes.
Click to expand...
Click to collapse
I don't doubt the veracity of the claim. Nor do I doubt the word of chainfire. What I am not certain of is what exactly they found and what it is counting and how that counter can be used as incontrovertible proof of a warranty damning activity.
I updated my post above which partially addresses this.
I checked into this before I returned my 1 day old bricked epic touch 4 g, and Sprint replaced it no questions asked.
akkord64 said:
I checked into this before I returned my 1 day old bricked epic touch 4 g, and Sprint replaced it no questions asked.
BTW - After you use the JIG it resets the counter..
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Click to collapse
But what about the counter-counter?
akkord64 said:
I checked into this before I returned my 1 day old bricked epic touch 4 g, and Sprint replaced it no questions asked.
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Click to collapse
lol yeah it resets the FIRST counter...but thats not the problem. Theres appearently some mechanism in place the count how many times youve reset that first counter lol. Im sure itll be killed in a few days if not weeks by people here on XDA, but i sure do find these kind of things interesting.
HaiKaiDo said:
Well for the 90% of people out there that dont pay 30 dollars a month for the protection plan, and just want a warranty exchange for something that actually wasnt their fault and at one time or another had a custom rom on their phone, they will be out of luck. So this is a problem for people like myself. Ive never bricked a phone, but i did have my captivate radio antennae die and was getting no signal whatsoever and was able to get att regular warranty to replace it. Had i been in that situation NOW, with this counter in place, i would be screwed. for something that wasnt caused by myself.
---------- Post added at 10:44 PM ---------- Previous post was at 10:42 PM ----------
If I remember correctly flash based storage isnt effected by magnetic fields. Also if that did work, good for you....but where do the rest of us get an expensive highpowered electromagnet lol.
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Click to collapse
Bro, you are high if you think this has any bearing on Sprint users being able return an Epic Touch 4G. Moreover, Steve Kondick...hired by Samsung. Team CM, given GS2's to hack by Samsung.
Also, if this is an issue with the Galaxy SII international variant, why don't you POST IT IN THAT FORUM?
Sent from my SPH-D710 using xda premium
All you have to do is flash something in odin with the OG Epic Pit and check re-partition. Start it, run it for a minute or 2 and pull the cord. Completely inoperable.
Sent from my SPH-D710 using xda premium
Hope you people that want to make the phone inoperable and stuff under stand you are the reason the insurance deductible keeps going up......
Sent from my SPH-D710 using xda premium
abowlby said:
Bro, you are high if you think this has any bearing on Sprint users being able return an Epic Touch 4G. Moreover, Steve Kondick...hired by Samsung. Team CM, given GS2's to hack by Samsung.
Also, if this is an issue with the Galaxy SII international variant, why don't you POST IT IN THAT FORUM?
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Oh god you called me bro -_-. second off, im not high, i just found this interesting.
Also Steve being hired by samsung doesnt make him president of the "i get to do whatever the **** i want" club lol. He still has to adhere to NDA and the like.
and finally, its in our phones too. our phones are SGS II's lol. Sprint just gave ours a "fancy" name.
---------- Post added at 10:56 PM ---------- Previous post was at 10:54 PM ----------
SAShady said:
All you have to do is flash something in odin with the OG Epic Pit and check re-partition. Start it, run it for a minute or 2 and pull the cord. Completely inoperable.
Sent from my SPH-D710 using xda premium
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Click to collapse
Inoperable to you sure. To the people with the equiptment MADE to run diagnostics and access low level bootloaders, not a problem. Half flashing a bootloader isnt the end all to a warranty claim. Also i dont know why you all are taking this almost personally as if i was saying this is something that will never be patched or worked out here on xda. And continue to come up with scenarios where you are above the counter lol.
As long as mine doesn't count how many times it sees me masturbate I'm happy...
Something else im curious about.....it says that Odin wont help reset the second counter. To my mind that makes me think that theres something hardware based thats keeping track. Lol exbawkz eFUZE
paniro187 said:
Hope you people that want to make the phone inoperable and stuff under stand you are the reason the insurance deductible keeps going up......
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
While I agree and would never do that to my phone, I would just find somewhere else to return it that would accept it. That always works.
But the main point here is that it is the natural "next thing to do" when you go about punishing people for treating their own hardware as, well, their own hardware and installing whatever software they would like on a device that they own...
...Why don't they expend this type of effort on making the phones unbrickable? That would surely save them far more money than "catching the bad guys" and denying people warranty service for things issues that have nothing to do with the software you chose to install on a device you own.
If my PC were to **** itself and something broke because I was running linux/macos/beos/MSDOS/Windows/Xenix/AmigaOS/etc do you know what that means? That the computer was a piece of crap and the computer (or component responsible) should be replaced if it was under warranty... do you suggest that a piece of hardware failing is the softwares fault?
Most (non oem) motherboards come with overclocking tools built into the BIOS these days with safeguards to keep you from blowing your isht up.
This has less to do with hardware failures than it has to do with the freedom to run whatever you want on a computer you purchased....with a dual-core 1.2ghz chip and 1 gig of ram you can be damn sure this is a computer.
alnova1 said:
As long as mine doesn't count how many times it sees me masturbate I'm happy...
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Best post of the day +1 lol
xDDDD
HaiKaiDo said:
Well for the 90% of people out there that dont pay 30 dollars a month for the protection plan, and just want a warranty exchange for something that actually wasnt their fault and at one time or another had a custom rom on their phone, they will be out of luck. So this is a problem for people like myself. Ive never bricked a phone, but i did have my captivate radio antennae die and was getting no signal whatsoever and was able to get att regular warranty to replace it. Had i been in that situation NOW, with this counter in place, i would be screwed. for something that wasnt caused by myself.
---------- Post added at 10:44 PM ---------- Previous post was at 10:42 PM ----------
If I remember correctly flash based storage isnt effected by magnetic fields. Also if that did work, good for you....but where do the rest of us get an expensive highpowered electromagnet lol.
Click to expand...
Click to collapse
I wasn't sure you were crazy, until you said TEP was thirty bucks. It's 8. Honestly not having it on your plan is crazy at this point, unless you have a good backup device you aren't planning on selling.
Sent from my SPH-D700 using XDA App

Rooting and sprint

After talking with some sprint tech's for a while about issues not only in my area but with the phone in general I found out that they can very very easily find out if you are rooted with a click of a button. I noticed that every single rom that I have ever used always says the name of the rom in the build number area of phone info menu. That is an easy way for sprint to see that you are rooted. Any way to change that or can't rom devs just not edit that part with the name of their rom? I know what rom I'm using, why does it need to be there?
Rom developers do that so they can ID the rom for a reason; and if you're dumb enough to bring it in rooted and the check to see your system, of course they are going to know, a five year old could tell the difference. Either put on a stock rooted rom, change the build prop, or unroot period.
teh roxxorz said:
Rom developers do that so they can ID the rom for a reason; and if you're dumb enough to bring it in rooted and the check to see your system, of course they are going to know, a five year old could tell the difference. Either put on a stock rooted rom, change the build prop, or unroot period.
Click to expand...
Click to collapse
+1... even if that was left totally stock named, and the rom looked like a stock sprint rom, they could still tell you were rooted... all they would have to do is look on your sd card, or look for apps that only work if your rooted such as superuser, rootuninstaller or any file explorer... take the extra minute and unroot to take your phone in.
dbenney said:
+1... even if that was left totally stock named, and the rom looked like a stock sprint rom, they could still tell you were rooted... all they would have to do is look on your sd card, or look for apps that only work if your rooted such as superuser, rootuninstaller or any file explorer... take the extra minute and unroot to take your phone in.
Click to expand...
Click to collapse
It's usually a good idea to
1. S-On the phone
2. Flash an unrooted stock rom
3. switch SD cards
4. Uninstall or do not install any apps requiring root permissions
5. Lock your market (with an app protector)
before taking it into any Sprint Store for service.
teh roxxorz said:
Rom developers do that so they can ID the rom for a reason; and if you're dumb enough to bring it in rooted and the check to see your system, of course they are going to know, a five year old could tell the difference. Either put on a stock rooted rom, change the build prop, or unroot period.
Click to expand...
Click to collapse
I'm not the dumb one here. Assuming always makes an ass out of someone. And it's not me.
The rom dev needs to ID them for what reason? I understand needing to identify the rom from others but I'm not seeing a reason that they need to ID it in this way.
dbenney said:
+1... even if that was left totally stock named, and the rom looked like a stock sprint rom, they could still tell you were rooted... all they would have to do is look on your sd card, or look for apps that only work if your rooted such as superuser, rootuninstaller or any file explorer... take the extra minute and unroot to take your phone in.
Click to expand...
Click to collapse
-1... Again, like the other guy, you are assuming. Take the extra minute and think before you post, ask if I walked into a store first.
shortydoggg said:
It's usually a good idea to
1. S-On the phone
2. Flash an unrooted stock rom
3. switch SD cards
4. Uninstall or do not install any apps requiring root permissions
5. Lock your market (with an app protector)
before taking it into any Sprint Store for service.
Click to expand...
Click to collapse
Must be contagious around here. If I was having problems with the phone in general I would first dump the rom and go back to stock to see if it was a issue with the rom or the phone. Common sense.
It was a phone call to sprint about network issues. About towers that were not working correctly and the tech I talked to at the Kansas center over all network issues could see **ALL** history of the phones ROM. Didn't matter what rom I curently had on the phone. It gets logged into the system. PERIOD. He told me it was rooted and told me the name of the rom installed and what day it was installed. I was kind of blown away.
I didn't walk into a store and say here's my rooted phone, fix it. Never heard of anyone unrooting a phone to call in about network issues. EVER! All I'm asking is is there a simple way to change the info that the Sprint system would see when it gathers the info about the phone to avoid detection of being rooted and a non stock rom installed. That's all. I understand you have life issues and feel angry at the world and need to make an ass out of yourself but if you can not just answer simply then just don't answer.
eskomo said:
All I'm asking is is there a simple way to change the info that the Sprint system would see when it gathers the info about the phone to avoid detection of being rooted and a non stock rom installed. That's all.
Click to expand...
Click to collapse
No.
Thats the most insane thing ive ever heard. IM almost 100% sure that sprint can't read your ROM details. In fact in order for them to even trouble shoot over the air,they would need your permission to link to your phone using the main network. So dude im kinda sure that your back pedalling a little here after some responses. For future reference try wording your ?'s so they represent your intentions or future actions. Dont get all boohoo on us when you receive a little criticism. The way you are posting gives the impression that you blindly walked into a sprint store without unrooting. Next time just tell us what needs to be done ask for some help and someone will def hook you up right. :beer:
Sent from my A500 using xda premium
PyreKing said:
Thats the most insane thing ive ever heard. IM almost 100% sure that sprint can't read your ROM details. In fact in order for them to even trouble shoot over the air,they would need your permission to link to your phone using the main network. So dude im kinda sure that your back pedalling a little here after some responses. For future reference try wording your ?'s so they represent your intentions or future actions. Dont get all boohoo on us when you receive a little criticism. The way you are posting gives the impression that you blindly walked into a sprint store without unrooting. Next time just tell us what needs to be done ask for some help and someone will def hook you up right. :beer:
Sent from my A500 using xda premium
Click to expand...
Click to collapse
It may sound insane to you but that doesn't change the fact that its true. I know what the guy said on the phone. He said exactly what rom I had installed. You're kind of sure? So you have no idea what you're talking about you so you assume something? Lol The way that you are posting indicates you just want to start something with someone for no reason. Stop trolling and move on to the next thread.
They don't need any permission to link to your phone. They own the rights to access your phone by way of the contract you have with them. They have every right to check the connection between the towers and the phone. By doing that info gets logged to the system about the device connected.
I talked to tech's in the Kansas center that deals with network issues. These are not standard lvl 1 tech's. This guy called me back days later and dealt with me about the towers in my area that were under performing. I gave him my signal strength at multiple locations and he would (on his end) zoom into on each location and look at what was going on at each tower. Explaining to me that the tower at my work was 1.2 miles away and at that distance I should have full signal and even rolled out a van to not only check the strength in the parking lot of my office but various spots in that towers coverage. Determining that the tower had very low strength and needed to be addressed. Also figuring out that my phone was having signal issues near my home which was in range of 5 towers. I'm not back pedaling at all. I know what I'm talking about and i have no reason to ask a question with false pretense to get an answer that would not be pertaining to my actual issue. But since you like to assume everything just assume I didn't respond to your thread and troll some where else.
Wow trolling huh I simply stated what was present. In no way was I even been harsh. In fact I was referencing the way you worded your post that was causing the reactions you recieved. Like I said you had to have given them permission to link to your phone.....So that being said your gonna have a very hard time on xda when you bash people for heading you in the right direction. Good luck with being like that...
Sent from my A500 using xda premium
I was under the impression that sprint serviced rooted phones, is this incorrect?
Sent from my PC36100 using XDA
Yes, most will. Unless you get some ahole (which has never happened to me). I've had hardware pieces replaced countless times in the last 18mo., and have NEVER unrooted. I do think the key, though is it's always been for hardware issues (primarily screens and cameras).
Hell, last time I took it in, I had ICS on it. Techs thought it was pretty cool.
Sent from my PC36100 using xda premium
eskomo said:
I'm not the dumb one here. Assuming always makes an ass out of someone. And it's not me.
The rom dev needs to ID them for what reason? I understand needing to identify the rom from others but I'm not seeing a reason that they need to ID it in this way.
-1... Again, like the other guy, you are assuming. Take the extra minute and think before you post, ask if I walked into a store first.
Must be contagious around here. If I was having problems with the phone in general I would first dump the rom and go back to stock to see if it was a issue with the rom or the phone. Common sense.
It was a phone call to sprint about network issues. About towers that were not working correctly and the tech I talked to at the Kansas center over all network issues could see **ALL** history of the phones ROM. Didn't matter what rom I curently had on the phone. It gets logged into the system. PERIOD. He told me it was rooted and told me the name of the rom installed and what day it was installed. I was kind of blown away.
I didn't walk into a store and say here's my rooted phone, fix it. Never heard of anyone unrooting a phone to call in about network issues. EVER! All I'm asking is is there a simple way to change the info that the Sprint system would see when it gathers the info about the phone to avoid detection of being rooted and a non stock rom installed. That's all. I understand you have life issues and feel angry at the world and need to make an ass out of yourself but if you can not just answer simply then just don't answer.
Click to expand...
Click to collapse
why dont you quit being an ass and take the advice given to you... and yes you do appear to be the idiot here. everyone is just giving you the reason, if you want the real reason, ask a developer why. If you are that worried about it maybe you shouldnt be rooting. We try to be helpful here and look at what happens. If you dont like it here JUST LEAVE and take your idiotic comments/questions somewhere else. I am sure you will fit in on some of the other forums much better. And I always wondered why people flamed and bashed SHESH! I now know why. You try to help someone out with suggestions and answers and they get an attitude... to all those people i say F**K OFF!
dbenney said:
why dont you quit being an ass and take the advice given to you... and yes you do appear to be the idiot here. everyone is just giving you the reason, if you want the real reason, ask a developer why. And go ahead and take your phone in without removing all traces of an unroot. We try to be helpful here and look at what happens. If you dont like it here JUST LEAVE and take your idiotic comments/questions somewhere else. I am sure you will fit in on some of the other forums much better. And I always wondered why people flamed and bashed SHESH! I now know why. You try to help someone out with suggestions and answers and they get an attitude... to all those people i say F**K OFF!
Click to expand...
Click to collapse
Did you read the thread at all? You're the idiot. Only one person answered the question, Shortydoggg. Everyone else assumed I took it into a store and didn't answer anything. As stated above, you do not need to remove root. Don't be a troll. You need to get out into the real world and leave your moms basement bud.
/ignore
PyreKing said:
Wow trolling huh I simply stated what was present. In no way was I even been harsh. In fact I was referencing the way you worded your post that was causing the reactions you recieved. Like I said you had to have given them permission to link to your phone.....So that being said your gonna have a very hard time on xda when you bash people for heading you in the right direction. Good luck with being like that...
Sent from my A500 using xda premium
Click to expand...
Click to collapse
I'm not sure I gave permission. I was speaking to the guy on the phone and he was looking into different things and asked if i had updated to the most recent OTA update. Then proceeded to tell me it looked like I was rooted and had a modded rom. That was it, he didn't ask permission to access my phone.
You said I was back pedaling and that i was boohooing. Umm ya trolling! Being harsh whatever you want to call it. I didnt come after you, you came after me.
eskomo said:
Did you read the thread at all? You're the idiot. Only one person answered the question, Shortydoggg. Everyone else assumed I took it into a store and didn't answer anything. As stated above, you do not need to remove root. Don't be a troll. You need to get out into the real world and leave your moms basement bud.
/ignore
Click to expand...
Click to collapse
The point i was trying to make is, what does it matter what it says? if you dont like htey way devs make their roms, maybe you should make your own. Gotta love your maturity level here. You will not get the type of assistance you require here with this type of bashing and attitude.
Nope it needs to be unrooted and s off. I kinda agree with the other guy here mate. Your
post does suggest what he says it does. And flaming people for pointing things out like is f'd up. You need to-be able to handle constructive criticism to be on xda. Peeps here have heard it all,and don't take kindly to noobs acting in such a manner trust me on this one. Restrict yourself to just simply stating what and why, and you'll always be right. Cheers mate.
Sent from my PC36100 using xda premium
Yeah my girl works for Verizon cs and she said there is no way that she can bring up someone's phone and tell if they are rooted or not.
Sent from my Rezound running stock/leaked ICS.
Wow. I am astonished by the level of ungratefulness going around
thread closed before anyone gets hurt.

[Q] Hard Brick Sprint GS3

Okay, I have seen many post on hard brick and also seen the many suggestions. Tried all but it seems that I just have to bite the bullet and turn it in to either Sprint or Samsung. I loaded a international rootbox mod and hard bricked my phone. It recognize by my pc by the usb connection and assigning a com port. It dose not load the flash drives though. Odin dose not recognize the usb connection. I tried qubking777 methods(which seem to be used for only soft bricking), tried to put it every mode possible, and even removed the sd/battery then connect to usb. It gets a red led light for about a couple minutes but nothing in trying to flash via Odin. If anyone has anything new that I can try without jig/Jtag would be helpful. I have been claim to be a noobie at this from friend at work and know that the pc world is different from the smartphone world but some of the concepts are the same. That if you think the same way as I do. So please no crazy remarks that is any demeaning ways. I do have some experience with root and mods when I did this HTC EVO original.
Thanks
Its done the only way to fix is JTAG if you don't want to go through Samsung or sprint which would be insurance fraud anyway
Sent from my SPH-L710 using xda app-developers app
evo4gnoob said:
Its done the only way to fix is JTAG if you don't want to go through Samsung or sprint which would be insurance fraud anyway
Sent from my SPH-L710 using xda app-developers app
Click to expand...
Click to collapse
To my knowledge, none of the Jtag methods worked on the G S III [currently].
teh roxxorz said:
To my knowledge, none of the Jtag methods worked on the G S III [currently].
Click to expand...
Click to collapse
I've seen people report that they work. Never tried it myself, but thats just my 2 cents
@OP............have you read the numerous stickies, questions, threads, posts about what to flash and what not to flash? kennyglass123 and numerous others have made sticky threads about how to get started, what to do and not do after you root
Cmon dude, even though they may have the same name doesnt mean that software-wise theyre the same
I have an EVO 4G and an EVO shift 4G, but i dont go flashing roms between the two just because theyre similar
When you're doing this kind of system level, you need to know what you're getting yourself into, in the end you couldve just asked in the thread if it works for the sprint s3 or <insert carrier here> s3, and you wouldve gotten a "no"
CNexus said:
I've seen people report that they work. Never tried it myself, but thats just my 2 cents
@OP............have you read the numerous stickies, questions, threads, posts about what to flash and what not to flash? kennyglass123 and numerous others have made sticky threads about how to get started, what to do and not do after you root
Cmon dude, even though they may have the same name doesnt mean that software-wise theyre the same
I have an EVO 4G and an EVO shift 4G, but i dont go flashing roms between the two just because theyre similar
When you're doing this kind of system level, you need to know what you're getting yourself into, in the end you couldve just asked in the thread if it works for the sprint s3 or <insert carrier here> s3, and you wouldve gotten a "no"
Click to expand...
Click to collapse
The mentioning of me doing things to the EVO and talking about the same thing was saying that I am reading and not jumping into stuff i do not know about when working with the S3. Yes they have different ways of rooting and flashing what not but the technology and concepts are the same. The only thing have jumped into over my head was that I grabbed the international load of rootbox mod because there was no clear indication what mod was what from their website. Once I loaded that and reboot, now I am a bricked. I am just trying to see if there anything that I haven't tried yet. It seems that I have indications that the phone has not gone to far and I can do something. Maybe something that works the with bootloader to get it to a point to clear and flash a restore..
The technology is not the same either
The international version is GSM while the sprint variant is cdma, the international version is quadcore while the sprint one is not
Software wise, the partitions line up, but incorrectly
The boot partition on the sprint variant lines up with the misc partition on the international, and a couple other partitions line up incorrectly as well
teh roxxorz said:
To my knowledge, none of the Jtag methods worked on the G S III [currently].
Click to expand...
Click to collapse
Mobiletechvideos.com are recommended by a lot of people
Sent from my SPH-L710 using xda app-developers app
---------- Post added at 04:28 PM ---------- Previous post was at 04:26 PM ----------
johnboy228 said:
The mentioning of me doing things to the EVO and talking about the same thing was saying that I am reading and not jumping into stuff i do not know about when working with the S3. Yes they have different ways of rooting and flashing what not but the technology and concepts are the same. The only thing have jumped into over my head was that I grabbed the international load of rootbox mod because there was no clear indication what mod was what from their website. Once I loaded that and reboot, now I am a bricked. I am just trying to see if there anything that I haven't tried yet. It seems that I have indications that the phone has not gone to far and I can do something. Maybe something that works the with bootloader to get it to a point to clear and flash a restore..
Click to expand...
Click to collapse
Phones completely done dude. You can't do anything to recover it without getting it jtagged. You have no boot loader the partition for the kernel on the international S3 is the partition where our boot loader is stored so when you flashed that international rom it wiped your boot loader and wiped other important partitions
Sent from my SPH-L710 using xda app-developers app
Lol. Another one which found the correct model after hard brick his phone.
Sorry but JTAG is your only option.
Sent from my SPH-L710
csmasn said:
Lol. Another one which found the correct model after hard brick his phone.
Sorry but JTAG is your only option.
Sent from my SPH-L710
Click to expand...
Click to collapse
Thank you for pointing this out. The OP also gets defensive when it's pointed out. He uses all the wrong stuff but when he breaks it he finds the right section to seek help. :banghead::banghead::banghead::banghead::banghead:
he claims he is reading and not jumping into things, I guess he skipped over the word INTERNATIONAL as opposed to the one on this section SPRINT.
OP and as you wrote "please no crazy remarks" this and the others are not crazy it's just amazing how you did not find the right section to begin with but had no problem finding it now that you messed it up?
Transmitted with a portable device using Xparent Blue Tapatalk 2
So you guys want defensively. You getting it. Believe it or not, technology is blending together. I have background in IT field to see the history of it all for almost the last 20 yrs. Yes different manfactor and carriers define these phones but that is the only thing that seperate these from computer is the phone portion. Yes I have been following this fourm for a while which lead me to the rootbox mod page in the first place and known where to paste certain threads. I don't even know why I thought there was some very intelligent people on here that are nothing but very disrespecting when someone is looking for just the slightest information. If any one wants a extra check by there chuck wagon meter, please point me in the right direction. Can't believe that I posted any thing here after seeing this stuff in other post. THANKS EVERYONE!
Johnboy you have to understand we get three or four of these every week from people who do not read and just flash away. They find a rom on the international thread and flash it. Voilà 600 dollar paperweight. Then they do fraud and claim hey don't know why their device doesn't work. Who pays all of us with the continued rise in cost on our device.
It's funny though how every single one of them find their way to the right place and forum when they mess-up their phone. Amazingly!
This is the best place and forum to find the right information about your device. Swallow up a little pride own up to that you made a bone head move, and move on and stick around. You will find lots of support.
If not 'goodnight Johnboy'
Transmitted with a portable device using Xparent Blue Tapatalk 2
edfunkycold said:
Johnboy you have to understand we get three or four of these every week from people who do not read and just flash away. They find a rom on the international thread and flash it. Voilà 600 dollar paperweight. Then they do fraud and claim hey don't know why their device doesn't work. Who pays all of us with the continued rise in cost on our device.
It's funny though how every single one of them find their way to the right place and forum when they mess-up their phone. Amazingly!
This is the best place and forum to find the right information about your device. Swallow up a little pride own up to that you made a bone head move, and move on and stick around. You will find lots of support.
If not 'goodnight Johnboy'
Transmitted with a portable device using Xparent Blue Tapatalk 2
Click to expand...
Click to collapse
This most be copy & pasted in every "flashed wrong/hard brick"
Sent from my SPH-L710
Like my mamma always said. If you don't have anything nice to say, don't say nothin! For some reason, i hear it in a southern accent. Even though I'm from upstate NY. These posts will never end. And insurance fraud claims will never end. Either way, the cost of our phones will rise.
ooonimrodooo said:
Like my mamma always said. If you don't have anything nice to say, don't say nothin! For some reason, i hear it in a southern accent. Even though I'm from upstate NY. These posts will never end. And insurance fraud claims will never end. Either way, the cost of our phones will rise.
Click to expand...
Click to collapse
Ya! Sounds like a $600 with a 5 years contract.
Sent from my SPH-L710
edfunkycold said:
Johnboy you have to understand we get three or four of these every week from people who do not read and just flash away. They find a rom on the international thread and flash it. Voilà 600 dollar paperweight. Then they do fraud and claim hey don't know why their device doesn't work. Who pays all of us with the continued rise in cost on our device.
It's funny though how every single one of them find their way to the right place and forum when they mess-up their phone. Amazingly!
This is the best place and forum to find the right information about your device. Swallow up a little pride own up to that you made a bone head move, and move on and stick around. You will find lots of support.
If not 'goodnight Johnboy'
Transmitted with a portable device using Xparent Blue Tapatalk 2
Click to expand...
Click to collapse
Thanks edfunkycold, I do understand that this get a little redundant. This is not going to get me to swallow on a bone head move. It is determination to find a solution and help find a end this repeated cycle for everyone. Seeing other threads the phone dose respond to get a port assignment and is requesting for a driver install. So that is some of good sign. Everyone keep your eyes and ears open and I will be back with something. lol
Kudos to you Johnboy for powering on to find a solution. Good luck to you.
Friendly Neighborhood Moderator
johnboy228 said:
Thanks edfunkycold, I do understand that this get a little redundant. This is not going to get me to swallow on a bone head move. It is determination to find a solution and help find a end this repeated cycle for everyone. Seeing other threads the phone dose respond to get a port assignment and is requesting for a driver install. So that is some of good sign. Everyone keep your eyes and ears open and I will be back with something. lol
Click to expand...
Click to collapse
I'm going to save some time and update your status for you. As you'd see this imformation if you searched...
The drivers its requesting is the "QHSUSB_DLOAD" driver. Its basically a piece of hardware waiting for firmware to be loaded at a factory level. You will not talk to it with any software you currently own, hence the jtag requirement. Spent months hoping to do the same. You won't I promise. If I'm not mistaken even Samsung doesn't fix it in the state its in. I believe they send it to qualcomm, could be mistaken there tho so don't quote me on that. And props to edfunkycold for telling it like it is. Needs to be said and youll probably recieve an infraction now for not holding his hand and telling him it will be okay. Telling people the truth tends to get you in trouble on here.
I know that I am going to get plenty of flack for this but after a week in working this issue. I had given up and turn it in for new. Even after building a jig that did not do anything at all. I know the jig works because it sent the new phone into download mode immediately but it did not reset the flash counter. Sorry for not finding a fix or even had to turn my phone in. In my field it takes breaking something to make sure you never do it again. So now I know not do flash anything for the GS3 I9300 for the the Sprint model.
johnboy228 said:
Thanks edfunkycold, I do understand that this get a little redundant. This is not going to get me to swallow on a bone head move. It is determination to find a solution and help find a end this repeated cycle for everyone. Seeing other threads the phone dose respond to get a port assignment and is requesting for a driver install. So that is some of good sign. Everyone keep your eyes and ears open and I will be back with something. lol
Click to expand...
Click to collapse
Man, you are wasting your time, get the damn thing JTAG, period. If you are looking for a free fix, it AIN'T happening....the international rom hard bricked...period.
BTW, being an IT guy, you should have known to read before applying....you are more knowledgeable than some of the noobs. And by your negative responses, it is for sure a tech reply!
---------- Post added at 10:31 AM ---------- Previous post was at 10:26 AM ----------
IF ANYONE EVER GETS THIS IN DEVICE MANAGER......"QHSUSB_DLOAD"...it is hosed. Pay the 60.00 and get it over with.
And NO a jiig will NOT work!
now hit the THANKS button...heheh

T-Mobile stance on rooted phones?

Food for thought. As a part of the "T-Mobile My Account" app is a device health (beta) page that will scan the phone for various settings. If you tap on either the "Battery state" or "Device performance" and look for a box that says "Show all test" being rooted is among the list. When I read over the various warranties and agreements, I was looking specifically for anything about root, rooting, rooted, "" access. The best I found only mentions that issues caused by 3rd party software are not covered.
Seeing this makes me wonder if T-Mobile as part of its "un-carrier" move may be opening up to the idea.
Sent from my LG-D851 using XDA Premium 4 mobile app
I work for tmo, so far, no change in our stance on processing warranties for rooted devices
Sent from my G3
beats4x said:
I work for tmo, so far, no change in our stance on processing warranties for rooted devices
Sent from my G3
Click to expand...
Click to collapse
This is why I don't understand people's hate towards Samsung's Knox when they trip it due to rooting and custom TOM's.
-Sent from my TMO LG G3 using Tapatalk
Cause on an HTC or nexus device you can completely go back to stock and have no evidence of rooting. With Knox, you're screwed. There's no resetting it. I don't know how LG works, this is my first LG device
Sent from my G3
beats4x said:
I work for tmo, so far, no change in our stance on processing warranties for rooted devices
Sent from my G3
Click to expand...
Click to collapse
Just out of curiosity, what is T-Mobile's stance? I'm very new to TMo. So new, I switched/ordered my phone on Tuesday and due to a "Systems Issue" I don't even believe my phone has been shipped yet.
CrucialBT said:
Just out of curiosity, what is T-Mobile's stance? I'm very new to TMo. So new, I switched/ordered my phone on Tuesday and due to a "Systems Issue" I don't even believe my phone has been shipped yet.
Click to expand...
Click to collapse
Honestly, if you return to stock (completely) and then go in for warranty, you should be okay. The official stance is no, but I know that 99 times out of 100 you're not gonna have an issue. Unless it's blatantly obvious that you caused your issue by messing with your phone. If you ever need anything when dealing with Tmobile feel free to pm me on here. That goes for anyone who reads this.
Sent from my G3
Returned my g2 yesterday, wiped it but left it stock rooted with twrp recovery. She didn't say anything about it.
bfranklin1986 said:
Returned my g2 yesterday, wiped it but left it stock rooted with twrp recovery. She didn't say anything about it.
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Yup, and things like this happen where reps are completely oblivious. It's not uncommon.
I only said what I did because I know quite a few managers from the bay area to Sacramento, and a good portion of them are into rooting phones and train their staff (not cause they want to screw you over, just to make sure that they retain their job) to look for it.
So yeah, you'll probably be fine if you don't unroot your phone, but an extra 10 minutes of work won't hurt you.
Sent from my G3
I usually get my best results by going into the store and being a real jerk, swear at the counter people, call them names then tell them you rooted the phone and now there are some issues....
JK,,, dont do that.
If you are nice and act dumb they will help you.
Hmm, I don't even HAVE a store around here, I'd be dealing with whoever is at the other end of the shipping tag.
beats4x said:
Honestly, if you return to stock (completely) and then go in for warranty, you should be okay. The official stance is no, but I know that 99 times out of 100 you're not gonna have an issue. Unless it's blatantly obvious that you caused your issue by messing with your phone. If you ever need anything when dealing with Tmobile feel free to pm me on here. That goes for anyone who reads this.
Sent from my G3
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thats very nice of you to offer that:good:
I agree with your comments; I have rooted every phone I have had over the years with ATT/Sprint/TMO, and NEVER "restored to stock" ANY of the phones I turned in for upgrade/repair/etc, and never once had an issue with ANY carrier.
If you act like a jerk, and hassle the store personnel, you will always have a problem; if you are polite, professional, and dont try to blame someone else for your problem, 99% of the time, you wont have a problem turning in a rooted phone.
Treat people like YOU want to be treated, and you will always be taken care of; at least that's always been my experience..
I have always just unrooted before I went in. Some times I have watched them check the phone and worried if they would try to update it. That was the case with both my HTC Evo 4g and Samsung Galaxy S3 with Sprint. I was trying to avoid the hboot 1.5 and KNOX updates. Only issue I had was when my mms stopped working. Even unrooted the stock messenger wouldn't send them. I was asked if it was rooted and was hoping the unroot file worked. Ever time the phones have finished as I was parking in the lot so I never really had a chance to make sure it was all back to stock.
When I picked up the G3 and changed to T-Mobile I asked and was told unroot it. If no one knows it was rooted then you're good.
Sent from my LG-D851 using XDA Premium 4 mobile app
yeah, its so easy to unroot a phone, and if they do a quick check to see if its rooted, and they dont see that it is, they never go any further..
wase4711 said:
yeah, its so easy to unroot a phone, and if they do a quick check to see if its rooted, and they dont see that it is, they never go any further..
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I have had to over the years exchange a few phones with t-mobile, been with them going on 8 years with 5 lines. I always unroot and set back to stock with that said tho, I had to exchange a note 3 for non working GPS and although I did set it back to stock I obviously couldn't reset the knox counter. So far, haven't heard anything about it and that was almost a month ago. While I have no official comment, I do believe t-mobile doesn't care so long as the issue is not related to anything you have done.
I want the g3, but am waiting for root. Just don't care for phones I can't restore to, uninstall unneeded apps etc.
i went on store at LG G3 launch and i showed my note 3 to swap with G3. via JUMP
my phone is rooted, i even teased the girl representative that i have the coolest ROM on it lol. she just smiled and check the note 3 physically. i even let her do a factory reset on the note 3. few mins later i have the black G3 on my possession
I'm not sure what the big deal is. If we can flash a stock ROM onto a phone I'm sure they can, probably easier than we can. It's the hardware condition that really matters.
wase4711 said:
Treat people like YOU want to be treated, and you will always be taken care of; at least that's always been my experience..
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This is called The Golden Rule and XDA and the world in general would be a better place if it was practiced at every opportunity. ?

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