Anyone's home button make a "crackling/clicking" noise? - Verizon Galaxy Note 4 Q&A, Help & Troubleshooting

This just started happening a day or so ago but it's bothering me big time. I don't even have to press the button all the way down. Just put some minor pressure on it and it makes this clicking or crackling sound. It's not 100% of the time but it's doing it a good bit. Wondering if anyone has experienced this yet with their note 4.
Anyway, I was thinking of bringing it into best buy to exchange for another one. Is that possible? I don't have insurance or anything but being that it's only a couple weeks old, and obviously still covered by warranty, they should be able to exchange. My concern is they will probably look at me like I'm crazy. But when I spend a lot of money on a device, and it's only a couple weeks old and making this noise already, it's quite annoying. My gf has a note 4 too and her button isn't anything like this so it concerns me.

nope. mines incredibly solid.
Sent from my Samsung Galaxy Note 4 using Tapatalk.

Mine make a loud clicking sound if I don't press it directly on the center of the button.
Sent from my SM-N910V using Tapatalk

dogredwing1 said:
Mine make a loud clicking sound if I don't press it directly on the center of the button.
Sent from my SM-N910V using Tapatalk
Click to expand...
Click to collapse
Does it bother you? Mine is starting to bother me more an more.
Sent from my SM-N910V using XDA Free mobile app

It does. Still debating whether or not to exchange it.
Sent from my SM-N910V using Tapatalk

dogredwing1 said:
It does. Still debating whether or not to exchange it.
Sent from my SM-N910V using Tapatalk
Click to expand...
Click to collapse
I've seen 5 of them, and my DE does that. I think its normal.

dogredwing1 said:
It does. Still debating whether or not to exchange it.
Sent from my SM-N910V using Tapatalk
Click to expand...
Click to collapse
Same. I mean I know if I go into best buy asking to exchange, they're gonna look at me like I'm crazy for complaining about it. The other problem is it doesn't help all the time. Sometimes I press it and it's fine, other times it does make that noise. So it's hard to reproduce the noise due to it being at random.

My home button has a solid clicking sound, like the rest of the buttons. If yours doesn't sound like the rest of the buttons when they are pressed, you should consider exchanging.

Magicman500 said:
My home button has a solid clicking sound, like the rest of the buttons. If yours doesn't sound like the rest of the buttons when they are pressed, you should consider exchanging.
Click to expand...
Click to collapse
Yeah I think I'm going to go in to best buy tomorrow. Do you need to be able to reproduce the issue for them to exchange? It is definitely still doing it, but not 100% of the time.
Sent from my SM-N910V using XDA Free mobile app

Not yet. I had an S4 and Note 3 that did, though. It was quite annoying, and I don't miss it. My N4 is really solid aside from the acceptable volume rocker play.

Related

Capacitive menu button activating by itself

So a few times a day my phone will start bugging out, vibrating and the same menu that would pop up if you pressed the menu button would come up. I find it pretty weird, I can't reproduce it but it comes and goes.
Sent from my SPH-D710 using Tapatalk
Same with me.
Send from my SGSIIE4GT using the XDA app for Android
This kinda sucks because I have a feeling it's a hardware issue, I'm over my 14 days and I'm scared that I might get a phone with LOS. Damn I thought I almost got away with a problem free epic.......
Sent from my SPH-D710 using Tapatalk
Same is happening to me, I made a thread about it and no help, might be a hardware issue.
Sent from my SPH-D710 using xda premium
tonight mine freaked out a little bit but not exactly the same as yours. My phone appeared to freeze up for a few seconds and then anytime I pressed any of the capacitive buttons the voice talk app would say "what would you like to do?" I had to reboot it to get it to stop.
Krnla said:
Same is happening to me, I made a thread about it and no help, might be a hardware issue.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
I Google's it a bit and it looks like others have this issue as well. It used to only happen once a day but lately it's more often. Issue seems to be getting worse. I know for sure tho when I bring it to sprint it won't happen at all and I'll have to argue with them.
Sent from my SPH-D710 using Tapatalk
sorry for ressurecting an old thread. but anyone with a fix for this? i swear this hasnt happened untill like my 15th day lol..
someone help!
Im having the same problem.. But I can watch my menu open and close on its own. I cant figure it out to save my life. I got this oct 15th its now nov 4 th.. If I go to our sprint store & get a hassle, someone will be eatin this phone..
Sent from my SPH-D710 using xda premium
Well front desk girl almost ate this phone.... I felt kinda bad abt it afterwards.. Repair guy stayed behind the glass window... So after some pressure, they decided it was a hardware issue with the touch screen, an replaced the phone.
Sent from my SPH-D710 using xda premium
Yea, I get this issue every now and then. Some of the ROMs give me less frequency, but it always seems to happen again.
jmcghee1973 said:
Well front desk girl almost ate this phone.... I felt kinda bad abt it afterwards.. Repair guy stayed behind the glass window... So after some pressure, they decided it was a hardware issue with the touch screen, an replaced the phone.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
congrats on getting a replacement. unfortunately, im outside my 14- and 30-day period so i suppose im stuck with this issue
anyone with any more info on this? Mine starting doing this recently.
Factory Reset was a no fix.
This started happen to me too, my home button gets "stuck" when i press the power it would take a screen shot. I hope its not a hardware issue, i really baby my phone. I am calk rom 2.0. Also i belive samsungs warrenty should cover it for free.
Sent from my SPH-D710 using XDA App
ranchosteve said:
This started happen to me too, my home button gets "stuck" when i press the power it would take a screen shot. I hope its not a hardware issue, i really baby my phone. I am calk rom 2.0. Also i belive samsungs warrenty should cover it for free.
Sent from my SPH-D710 using XDA App
Click to expand...
Click to collapse
Damn, that doesn't sound right. I wouldn't wait if it happens anymore. If you don't have insurance, will they charge the $100 deductible?
Sent from my SPH-D710 using xda premium

Should I return it?

Just got my note 2 & noticed a small discoloration in the volume button as shown in the picture.
Everything is working perfectly
Is it worth the return?
Sent from my SGH-T889 using xda premium
Imo I wouldnt. Something like that wouldnt bother me at all. But thats just me
Sent from my SGH-T889 using Tapatalk 2
suspect32 said:
Imo I wouldnt. Something like that wouldnt bother me at all. But thats just me
Sent from my SGH-T889 using Tapatalk 2
Click to expand...
Click to collapse
+1
If it doesn't really require lots of hassle, i would ask for a swap.
If I bought it at a store, I would return it.
It will definitely go back first thing in the morning as I just found that the theft side of the screen is waaaay to unresponsive to the spen.
Thank you guys.
Dr.Mcq said:
It will definitely go back first thing in the morning as I just found that the theft side of the screen is waaaay to unresponsive to the spen.
Thank you guys.
Click to expand...
Click to collapse
Guess what. ..theyre all not ve r y sensitive on the side of the screen with spen. Mines like they and multiple people have Reported this.
Search for spen sensitivity and you'll see what I mean
Sent from my SGH-T889 using Tapatalk 2
ssCISengineer said:
Guess what. ..theyre all not ve r y sensitive on the side of the screen with spen. Mines like they and multiple people have Reported this.
Search for spen sensitivity and you'll see what I mean
Sent from my SGH-T889 using Tapatalk 2
Click to expand...
Click to collapse
I know what you mean. My issue is different... attached is a picture showing the problem. I've tried 4 spens & 3 out of 4 showed the same problem
Oh now I understand..... Yes that's unacceptable
Return immediately
Sent from my GT-P5113 using Tapatalk 2
I would return it ...
Sent from my SGH-T889 using xda premium
mrufokid said:
I would return it ...
Sent from my SGH-T889 using xda premium
Click to expand...
Click to collapse
already on its way back
Holy crapola that sucks! I was gonna say (before I read all the way down) that I'm so anal with my stuff that I'd return it in a heartbeat. Now that I see the sensitivity issue I'd obviously return it like you did. Hopefully that doesn't ruin your opinion of the Note 2 though, because it's a truly awesome phone! I've had mine for a few weeks now and I don't know what I'd do without it anymore!
Sent from my 1992 Motorola StarTAC
Well, I'm a huge fan of the note concept & I know that Samsung's quality control is very very good but sometimes you get a lemon & you have to deal with it.
I guess I'm just fortunate I never have these issues....how did you purchase in store. ...yet its later outside the store you notice something you SHOULD have noticed at time of purchase.............doesn't everyone inspect their device prior to paying and leaving. As far as the s-pen issues people should adjust their settings mines works just fine you have to tweak the sensitivity to your own UNIQUE handwriting style
Sent from my SGH-T889 using Tapatalk 2
bipoler said:
yet its later outside the store you notice something you SHOULD have noticed at time of purchase.............doesn't everyone inspect their device prior to paying and leaving.
Click to expand...
Click to collapse
bipoler: Sometimes new gadget owners fall victim to the so-called Gollum syndrome: their eyes enlarge, their skintone dulls and greys out, and their cognitive functions are diminished. It can last from a few minutes to a few days, and only the worse failures can stop the symptoms quickly, more subtle defects take longer.
bipoler said:
I guess I'm just fortunate I never have these issues....how did you purchase in store. ...yet its later outside the store you notice something you SHOULD have noticed at time of purchase.............doesn't everyone inspect their device prior to paying and leaving. As far as the s-pen issues people should adjust their settings mines works just fine
Sent from my SGH-T889 using Tapatalk 2
Click to expand...
Click to collapse
Well I got my unit online from timo's website. Once I got the device 18 hours later it was on its way back. The spen issue is not just a less sensitive area... its a deadzone which the device just does not register anything.
Sent from my SGH-T999 using xda premium

Volume Rocker

Has any one else have this problem..
My volume down button gets stuck into the frame, (must press the button down then up forward into the screen) its really not that big a deal ,Though am just curious of your opinion.
Tomorrow thinking of exchange since am in the 14-day return period.
This might proceed to get worse or what do you think?
I understand dirt can build up and this may cause an issue.
well.. thanks. anyone else with this similar experience?
Hey guys quick question. I bought my HTC One from a "premium retailer" at BJS was wandering if anyone knows if i call verizon customer support if they would send me a new one? Currently its too late to call them,
aswell.. an official verizon store said (when i went earlier) they cannot exchange for it is a different retailer.
experiences?
digitalbot said:
Hey guys quick question. I bought my HTC One from a "premium retailer" at BJS was wandering if anyone knows if i call verizon customer support if they would send me a new one? Currently its too late to call them,
aswell.. an official verizon store said (when i went earlier) they cannot exchange for it is a different retailer.
experiences?
Click to expand...
Click to collapse
as long as you pay for the insurance/ warranty package it won't matter.
I have the warranty 'will give them a call early this morning.
Thank you
So i called verizon this morning amd they weren't' able to send me a replacement, I ended up going to the store and they replaced it with no pleasure at all saying nothing was wrong with it
Anyways i got my new set and before i set it up i checked it carefully and what i saw was uptop there was a much longer gap which ive seen on these fourms and thats pretty normal, was more concerned on the volume button.
Anyhow since i got the replacement it seems more slow and jittery (owell) and now ive noticed .. if you would check the pic.. anyone else have this? its hidden light bleed can only see on a deep slant
doubt my last device had this issue but curious how common this hidden error is.
EDIT:: feel like i got the prototype
this screen issue was bothering me and now they are sending me another
cool
Sent from my HTC6500LVW using xda app-developers app
I have had the issue with the light bleed in all 4 Ones I've had. I also had it on my DNA.
Sent from my HTC One
Same light bleed on mine
Sent from my Nexus 7 using Tapatalk 4
hopefully this next one will be to my liking, if its worse then the new or (refurbished) as they said it might be, ill stick with the one i am using now, thats possible right?
Sent from my HTC6500LVW using xda app-developers app
I work at a premium and if you have an issue with your phone we swap it out and we get our money back from where we get our phones. we get our phones from hundreds of different online retailers including Verizon direct. the faster we get rid of our phones the better and there is a period where we can return it and get a refund. depending on the vendor there is different time periods we even mark them from the date we get them and that's what we sell first. This phone has not been out that long and that retailer blows for giving you an issue 4g would never do that. Returning is all together is another issue restocking fees apply even at Verizon direct.
Sent from my HTC6500LVW using Tapatalk 2
they had none in stock so they are sending me one through mail, idk if its straight from official verizion or what but they say it may be used or new (depending on stock)
i went to some other premium retailer in another town ,(hoboken) had such great service
seems the more legit looking the place is ,the better.
nice people thanks guys!!!
Sent from my HTC6500LVW using xda app-developers app
I've seen some sort of light bleed on all htc LCD screens. Good luck finding one that doesn't.
first one didnt have that, well will find out tomorrow
Sent from my HTC6500LVW using xda app-developers app
digitalbot said:
first one didnt have that, well will find out tomorrow
Sent from my HTC6500LVW using xda app-developers app
Click to expand...
Click to collapse
you actually check all your phones for light bleed? You will never be happy with your electronics then.
why you gettin at me? im very happy with electronics and this device im on specifically. if the new one turns out to be less attractive im sending it back and will live with what i got. no problem here...
dont you think that pic is great too? for other people who pass by and can check their device? many wouldnt ever notice it.
Sent from my HTC6500LVW using xda app-developers app
digitalbot said:
why you gettin at me? im very happy with electronics and this device im on specifically. if the new one turns out to be less attractive im sending it back and will live with what i got. no problem here...
dont you think that pic is great too? for other people who pass by and can check their device? many wouldnt ever notice it.
Sent from my HTC6500LVW using xda app-developers app
Click to expand...
Click to collapse
I think his point is people who look for silly imperfections are pessimists and will only look at half empty scenarios. Nothing is perfect.
Sent from my HTC6500LVW using xda app-developers app
cstrife999 said:
I think his point is people who look for silly imperfections are pessimists and will only look at half empty scenarios. Nothing is perfect.
Sent from my HTC6500LVW using xda app-developers app
Click to expand...
Click to collapse
exactly. Imagine if people could swap out their cars for any perceived flaws. These things are made in a factory run through an assembly line. Some variance is considered normal. There is no such thing as a perfect electronic device.
See the usb off centered thread...
first phone volume rocker wasn't working which is an understandble replacement..
and you bashing my thread , well you have your opinion and i type agree to an extent but for people thinking of buying the phone (in any scenario) would know what to expect.
this is what forums are about, complete knowledge and growing, its good to know the known flaws
ill post up tomorrow will see if this next phone has this hidden light bleed,
Sent from my HTC6500LVW using xda app-developers app
digitalbot said:
first phone volume rocker wasn't working which is an understandble replacement..
and you bashing my thread , well you have your opinion and i type agree to an extent but for people thinking of buying the phone (in any scenario) would know what to expect.
this is what forums are about, complete knowledge and growing, its good to know the known flaws
ill post up tomorrow will see if this next phone has this hidden light bleed,
Sent from my HTC6500LVW using xda app-developers app
Click to expand...
Click to collapse
have you thought about calling HTC for a repair?
noway
sending anything in for repair
well ive received the replacement and although everything seems fine like there is no bleed anywhere, but has more gap upto'
seems in good condition, only complain would be that the power button set
is actually flush with the board
pros on replacement : louder/fuller sound -no Ii ght bleed, scrren seems more vivid/pronounced.
cons on replacement - power button and its refurbished phone
pros on original device, reliable
cons on original device, light bleed, alliuminum on left side isnt sunck in
conclusion , not exchanging keeping what i have
Sent from my HTC6500LVW using xda app-developers app

Virate Issues

I know this has been mentioned before, but it is to the point now where I'm thinking about giving up entirely on my ONE.
Im now on my third replacement device, all three have had the rattling noise whenever the vibrate is activated. So frustrating..
How is everyone else dealing with this? or are there really only a few devices with this issue and i'm just unlucky??
Sounds normal
Sent from my HTC6500LVW using xda app-developers app
i0sandman0i said:
I know this has been mentioned before, but it is to the point now where I'm thinking about giving up entirely on my ONE.
Im now on my third replacement device, all three have had the rattling noise whenever the vibrate is activated. So frustrating..
How is everyone else dealing with this? or are there really only a few devices with this issue and i'm just unlucky??
Click to expand...
Click to collapse
i'n not having this problem on mine
-RUU's- said:
i'n not having this problem on mine
Click to expand...
Click to collapse
I'm now on my third in a row where anytime the vibrate is activtaed it sounds as if something is loose internally and rattles... Sounds like its near the camera lens. Im thinking about giving up on this phone and trying the G2.
i0sandman0i said:
I'm now on my third in a row where anytime the vibrate is activtaed it sounds as if something is loose internally and rattles... Sounds like its near the camera lens. Im thinking about giving up on this phone and trying the G2.
Click to expand...
Click to collapse
Does this occur regardless if it's on a hard surface, soft surface or in your hand? I'm guessing so, but just wanted to be sure.
Sent from my HTC6500LVW using XDA Premium 4 mobile app
brholt6 said:
Does this occur regardless if it's on a hard surface, soft surface or in your hand? I'm guessing so, but just wanted to be sure.
Sent from my HTC6500LVW using XDA Premium 4 mobile app
Click to expand...
Click to collapse
YES, surface doesnt change it, even positon of the device (ie. upright, horizontally etc.) could this really just be a fluke? 3 devices in a row like this??
i0sandman0i said:
YES, surface doesnt change it, even positon of the device (ie. upright, horizontally etc.) could this really just be a fluke? 3 devices in a row like this??
Click to expand...
Click to collapse
I had never heard of the problem before so that's why I asked...it's super strange you've had the issue on 3 different devices.
Sent from my HTC6500LVW using XDA Premium 4 mobile app
If something is loose in the phone then it would rattle just from shaking it. Maybe try to find someone else that has a one and listen to how theirs sounds when the vibrate goes off. My suggestion would to be just turn it off but if you're rooted and s off then a custom kernel can be used to turn the vibrate strength down and maybe lessen this "noise".
Sent from my HTC6500LVW using Tapatalk

Screen Sensitivity

My screen does not record every press. Never misses a beat typing but selecting a thread from a list or a tweet from twitter feed or almost any random thing the first click may not record. I have to do it again. I wish I could increase sensitivity.
Does anyone else have this issue? Any suggestions?
Thanks!
My Verizon note 7 is on the truck for delivery today. I will share my experience after a day or of playing with it. Since it sounds like I can't root it yet I guess I can't tweak it too bad. Do you have a screen protector on yours by chance?
Sent from my SM-G900V using Tapatalk
I have the same issue. Typing is on point with every touch but I too am noticing I have to press 2 and three times on things like links and such.
SomeGuy2008 said:
My Verizon note 7 is on the truck for delivery today. I will share my experience after a day or of playing with it. Since it sounds like I can't root it yet I guess I can't tweak it too bad. Do you have a screen protector on yours by chance?
Sent from my SM-G900V using Tapatalk
Click to expand...
Click to collapse
I should have mentioned I had the VZW rep put on a Zagg but it had bubbles and was peeling so I took it off. Problem did not improve. The odd thing is it doesn't affect typing at all. I type fast and no lags nor unrecorded presses. It does happen randomly in any app or screen though. Never when clicking to open an app but clicking on a phone number in missed calls, clicking a link in the browser, clicking to open a tweet or tapatalk thread or basically anything anywhere on the screen. Not a dead spot. The second click always works. It's incredibly annoying when you kind of look for it to happen again and of course it does
MODERATOR - Would this be a legit topic for main thread or strictly a Q AND A thing? It would get more looks in a main Note 7 thread. Thanks
kleigh774 said:
I have the same issue. Typing is on point with every touch but I too am noticing I have to press 2 and three times on things like links and such.
Click to expand...
Click to collapse
Are you going to keep or exchange? I'm not sure what to do. I love the phone but really hate this issue.
Some claim an update will fix it but I called VZW and Samsung tech support and both said they never heard of any problems at all with Note 7. How can I hope for a fix if they don't know there is a problem?
I've had the same problem. Glad it's not just me.
jonspad said:
I've had the same problem. Glad it's not just me.
Click to expand...
Click to collapse
Why?LOL Misery loves compamy? j/k I was hoping a hundred people would say "Me too!" Then there would be hope of a software fix in ota but since it is very few of us it just means we have lemons....which sucks. I hate returning phones.
Sent from my SM-N930V using Tapatalk
I noticed things don't tap cause my hand is touching the edge sometimes. Think it will stop when I finally get my case today.
jjayzx said:
I noticed things don't tap cause my hand is touching the edge sometimes. Think it will stop when I finally get my case today.
Click to expand...
Click to collapse
I have a case.
Sent from my SM-N930V using Tapatalk
I have a case on mine also. I'm not sure about taking it back just because of the time it takes me to set up. I can't see it being a hardware issue because the same point of touch will work perfect on somethings but not on others. Kinda torn on if its worth the setup time to exchange. As far as tech support have they ever admitted to a problem with any phone lol.
Sent from my SM-N930V using XDA-Developers mobile app
kleigh774 said:
I have a case on mine also. I'm not sure about taking it back just because of the time it takes me to set up. I can't see it being a hardware issue because the same point of touch will work perfect on somethings but not on others. Kinda torn on if its worth the setup time to exchange.
Sent from my SM-N930V using XDA-Developers mobile app
Click to expand...
Click to collapse
Me too. The s7e was too sensitive an dpeople complained so they made ours not sensitive enough. I just wish there were a software fix but no root so no hope. OT but do you know how to get the Twitter app to automatically start on the most recent post? I keep missing the temp blue box that offers to jump to most recent post because of the insensitive screen.
Sent from my SM-N930V using Tapatalk
recDNA said:
Me too. The s7e was too sensitive an dpeople complained so they made ours not sensitive enough. I just wish there were a software fix but no root so no hope. OT but do you know how to get the Twitter app to automatically start on the most recent post? I keep missing the temp blue box that offers to jump to most recent post because of the insensitive screen.
Sent from my SM-N930V using Tapatalk
Click to expand...
Click to collapse
Wish I did cause I have the same issue lol. Was to busy to hop on Twitter for two days which lead to a very long scroll session lol.
Sent from my SM-N930V using XDA-Developers mobile app
Have the issue as well. Some presses required are uncomfortably hard presses. Sammy view case.
pump142 said:
Have the issue as well. Some presses required are uncomfortably hard presses. Sammy view case.
Click to expand...
Click to collapse
Keeping or returning phone?
Sent from my SM-N930V using Tapatalk
I have the same issue. Sometimes two or three presses (harder each time) to get response.
RicoX9 said:
I have the same issue. Sometimes two or three presses (harder each time) to get response.
Click to expand...
Click to collapse
I wonder if there are a bunch of bad digitizers out there or if this is software?
Sent from my SM-N930V using Tapatalk
Having the same issue and I also have the Verizon tempered glass screen protector installed
Sent from my SM-N900V using XDA-Developers mobile app
johnsmith76251 said:
Having the same issue and I also have the Verizon tempered glass screen protector installed
Sent from my SM-N900V using XDA-Developers mobile app
Click to expand...
Click to collapse
Did u have it before screen protector too? Anybody returning their phone? I'm torn
Sent from my SM-N930V using Tapatalk
recDNA said:
Did u have it before screen protector too? Anybody returning their phone? I'm torn
Click to expand...
Click to collapse
Screen protector was installed at the same time I purchased the phones, so I don't know
As far as returning the phone absolutely not, But I came from a note 3

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