[Q] Urgent: Phone won't stop vibrating, can't shut off - Xperia Z1 Compact Q&A, Help & Troubleshooting

First of all, please forgive the "urgent" wording in the title, but I'm really desperate.
I'm on vacation in another country, flight back is in less than 3 hours.
Earlier, I stowed my phone in my pocket while going on a water slide. I admit it's not the brightest of ideas, but I figured what's the point of owing a waterproof phone if I can't even take it to the water park for on demand shoots, right? Anyway, my phone slipped out of my pockets at the end of the slide, and it sunk to the bottom, submerged for about 7 minutes before I realized it was gone and retrieved it.
Nightmare ensues. First it won't turn on, then after a few attempts at powering on (including vol up + pwr), it vibrated once as if it was going to turn on, but then got stuck at the Sony logo, shortly after it simply died. Nothing could wake it. I did a quick inspection of all the flaps, no visible water damage.
I'm actually okay with it being a brick. But the real problem began about a few hours later. It started vibrating, non-stop. Powered off, no screen. No response to anything. I even tried the hard power off using the OFF button in the SIM slot, doesn't stop vibrating.
So right now, with only a few hours left until a 4 hour flight, I desperately need a way to somehow STOP the vibrating. I have to carry the phone on board since it's got a lithium battery built in, can't stow it in my luggage. The vibrating is really loud and annoying, and I know it's going to drive the entire cabin crazy. My initial hope was that the continuous vibrating will drain the battery and die on its own, but after at least 8 hours straight it's still going strong - I don't even know if I should be mad or glad.
I'm not looking for a fix to the bricked phone right now, my only priority is to get it to stop vibrating ASAP. Please, by all the powers of XDA, help!!!

Hey.
A bit late... I hope everything went okay on your flight.
But there was really not much you could do. Except smash it on the ground or remove the back panel and cut the battery (not easily doable though).
Did it stop? Its amazing it vibrated for so long without dying. But I guess its just another proof that the screen is the biggest battery drainer
Sent from my Z1c running AICP

Ok, here's the follow up.
While waiting at the airport, I decided to try turning on the phone one last time, and amazingly it turned on. Unfortunately, that didn't stop the vibration, so I tried shutting it down properly. Still no luck. Suggests it's likely a hardware issue causing the malfunction.
The good news is that the battery was down to 7% at that point, so the most sensible thing to do was to exhaust the remaining juice. I turned the phone back on, set screen brightness to max, switched off ALS, disabled low battery mode, and ran the most taxing game I had. It took about 10 minutes to hit 1%, but I did not expect it to last an additional 20 minutes after hitting the 1% mark. I was playing intensive 3D game on max brightness all that time. It simply refuses to run out of battery!
About half an hour before departure, the system finally automatically forced shut down. You'd think the vibrating would also finally come to an end, but alas, it kept vibrating afterwards. Pretty amazing how much battery life is available. At one point I figured I might have discovered perpetual unlimited power. It was still going strong after boarding, so I put the phone in my laptop bag and stowed it in the overhead compartment, hoping that would suppress any sound. Thankfully, along with the ambient noise of the plane, the vibration sound wasn't audible.
Unfortunately, my dreams of winning a Nobel prize for the discovery of limitless power was shot down after landing. Tomorrow it's off to the service center. Or maybe a new Z3 compact.

Related

Overheat shutdown lock? Defective?

When at the Chicago Blackhawks rally (outside, hot day), my phone apparently shutdown while in my pocket. I reached for it to take a photo, and realized that I could not turn the phone on. I immediately figured that I had activated some resource hogging app while in my pocket, but it seemed unlikely as the battery was mostly full last time I had looked at it. After fiddling with it for a bit, I decided to take the battery out and try to turn it back on. This worked, and the phone rebooted with almost 70% battery life left.
I ended up giving this phone to my wife as she wanted a white phone, and I went and got a red version. Yesterday, the same thing happened to the white phone again. The phone was in my wifes (black) purse, in the sun, while she was in the pool. She was unable to charge the phone or turn it on until she removed the battery.
I can only think that heat is a factor here. Has anyone else had this issue? Is this a "feature" to keep the phone from over heating? Possibly a defect? Unlike an iPhone, the MyTouch doesn't say anything about it shutting down from overheating when it reboots.
Also, I've never had a phone shut down from these relatively mild heat conditions. If it is heat related, this phone is rather temperamental in regards to over heating...
Thanks,
Danny
I has to be a defective device i work in the sun all day few days in over 95 degrees and listen to music at the same time. Never had that problem
-------------------------------------
Sent via the XDA Tapatalk App

Galaxy nexus randomly shuts off..

So...my girlfriend's galaxy nexus started randomly shutting off in the past few weeks..it was completely stock..so i decided to root it, change the kernel, ROM and baseband...
However, it still does it with no particular pattern..the only consistent thing is that it seems to happen when we're out of the house..not turning on or off any particular wireless service like wifi Bluetooth etc...i even tried tapping on the back a few times like some other forums suggested...but that didn't recreate the problem..so I'd really be happy to hear any troubleshooting/suggestions/etc..
truthlesshero said:
So...my girlfriend's galaxy nexus started randomly shutting off in the past few weeks..it was completely stock..so i decided to root it, change the kernel, ROM and baseband...
However, it still does it with no particular pattern..the only consistent thing is that it seems to happen when we're out of the house..not turning on or off any particular wireless service like wifi Bluetooth etc...i even tried tapping on the back a few times like some other forums suggested...but that didn't recreate the problem..so I'd really be happy to hear any troubleshooting/suggestions/etc..
Click to expand...
Click to collapse
heat? is it getting hot? the phone has a safety to shut odd when the cpu temp reaches 110C. but i find it hard to imagine that it reaches 110C just sitting there(unless its plugged in, sitting in a non ventilated area).
If it's doing that and its stock and unrooted then you need to take it back
forgot to remind you to return to stock & locked before taking it back....if you choose to do so
simms22 said:
heat? is it getting hot? the phone has a safety to shut odd when the cpu temp reaches 110C. but i find it hard to imagine that it reaches 110C just sitting there(unless its plugged in, sitting in a non ventilated area).
Click to expand...
Click to collapse
Yeah...i don't think it gets that hot
The phone is just usually in the car..and I've had the chance to hold it right after it shuts off..i wonder if taking the case off..in case, like you said, ventilation might be the problem..
jase33 said:
If it's doing that and its stock and unrooted then you need to take it back
forgot to remind you to return to stock & locked before taking it back....if you choose to do so
Click to expand...
Click to collapse
Definitely..the root toolkit helps and i would able to flash a stock image and relock the phone..
just an extra bit of info in case someone googled/searched for this same problem and fell on this forum...
because after my searches, everyone that has had the same problem doesn't seem to have an answer...and now my phone, who did it a few times in the first few months...now has started to do it almost consistently...
randomly when i leave the house, it just goes to sleep and then the phone is turned off
the phone is NOT hot and it's literally minutes of being in the car or going for a walk, without bluetooth or gps or wifi on...and even when it is, sometimes it will still turn off
no pattern at all...both rooted and not, stock rom and not...stock kernel and not (have tried stock, james bond, and trinity so far)...
i'm going to try uping the min frequency and different governors to see what happens...
i will keep this thread updated
Try to see what happens if you hold the phone screen up and drop it 1 or 2 inches.
I am currently on my 5th Galaxy Nexus from Verizon. Phone 3 and 5 had a problem of turning off in my pocket. Almost every time I took the phone out is was off. I finally discovered that any jarring movement turns the phone off. If I did anything more then gently place it on the counter the phones would shut off. This occurs with the standard battery and back and the slim extended battery and battery back. The phone is inside a Seidio Convert case and this still occurs.
Mr. Toad said:
Try to see what happens if you hold the phone screen up and drop it 1 or 2 inches.
I am currently on my 5th Galaxy Nexus from Verizon. Phone 3 and 5 had a problem of turning off in my pocket. Almost every time I took the phone out is was off. I finally discovered that any jarring movement turns the phone off. If I did anything more then gently place it on the counter the phones would shut off. This occurs with the standard battery and back and the slim extended battery and battery back. The phone is inside a Seidio Convert case and this still occurs.
Click to expand...
Click to collapse
it seems like there's a good chance that's what's happening...as a fresh boot/install of any rom, including stock, and any kernel, any radio, all cause it to randomly shut down. but i noticed if it's NOT in my pocket and i hold it in my hand it almost never ever shuts down...so i'm thinking this is the problem...will keep this updated..thanks
I'm on my 4th Nexus because of "randomly" shutting down
As much as I love my rooted Nexus (4.1.1 ) full_toro_userdebug, after a couple of weeks, each phone has been shutting off randomly in my pocket or just jarring it in any way. I finally seemed to have fixed it by putting a small block of tissue paper the size of the battery between the case back and the battery.
It has allowed me to drop it from an inch or two above a wood table as drop it....It is 24 hours now. I will update with any change.
truthlesshero said:
just an extra bit of info in case someone googled/searched for this same problem and fell on this forum...
because after my searches, everyone that has had the same problem doesn't seem to have an answer...and now my phone, who did it a few times in the first few months...now has started to do it almost consistently...
randomly when i leave the house, it just goes to sleep and then the phone is turned off
the phone is NOT hot and it's literally minutes of being in the car or going for a walk, without bluetooth or gps or wifi on...and even when it is, sometimes it will still turn off
no pattern at all...both rooted and not, stock rom and not...stock kernel and not (have tried stock, james bond, and trinity so far)...
i'm going to try uping the min frequency and different governors to see what happens...
i will keep this thread updated
Click to expand...
Click to collapse
Any updates from you? I am having the same problem in that my screen will turn off and I can't get it to turn back on without pulling the battery. I can tell the phone is still on because LED notifications will continue to blink but the power button doesn't do anything.
Interestingly I've noticed lately that after I pull the battery and restart the phone, it seems to reset the battery stats. For example, tonight my phone has been off the charger for about 2 hours but after I just had to pull the battery, it booted back up and battery stats say it's been on battery for 24 minutes only.
Anyone else experiencing anything similar?
mrlaughter said:
As much as I love my rooted Nexus (4.1.1 ) full_toro_userdebug, after a couple of weeks, each phone has been shutting off randomly in my pocket or just jarring it in any way. I finally seemed to have fixed it by putting a small block of tissue paper the size of the battery between the case back and the battery.
It has allowed me to drop it from an inch or two above a wood table as drop it....It is 24 hours now. I will update with any change.
Click to expand...
Click to collapse
had this problem for several weeks: as long as i used the phone everything went fine but when i put it to sleep and stuff it in my pocket it shut itself down every second or third time.
your tipp with the tissue paper did the trick for me, no shutdown in the last five hours. thanks!
Has anyone found the reason for this happening? first time in eight months, my nexus turned down. first few turning offs phone has been hot and battery normal (70 ,80%). the last time the phone was cold and empty battery (although it was full). i am on custom rom (AOKP).
husko said:
Has anyone found the reason for this happening? first time in eight months, my nexus turned down. first few turning offs phone has been hot and battery normal (70 ,80%). the last time the phone was cold and empty battery (although it was full). i am on custom rom (AOKP).
Click to expand...
Click to collapse
I suspect the phone is turning itself off because of a bad battery connection. I've had my GN for several months and it has just started turning itself off whenever it is in my pocket, and occasionally when I'm holding it. It all began after about a 4 foot drop which caused no visible damage. Reseating the battery appears to help. I hope it's this simple for everyone else.
colinlbc said:
I suspect the phone is turning itself off because of a bad battery connection. I've had my GN for several months and it has just started turning itself off whenever it is in my pocket, and occasionally when I'm holding it. It all began after about a 4 foot drop which caused no visible damage. Reseating the battery appears to help. I hope it's this simple for everyone else.
Click to expand...
Click to collapse
i do not think that the battery connection is here a problem... when the phone was ˝off˝ i tried to call myself from mothers phone and everything was normal (in speaker of her phone it was ringing), but my phone was dead... nothing..
so i came to the conclusion that the phone is not exactly turned off, but the screen is and the power button does not work also. that is why i cant ˝turn on˝ my phone.
looks like the phone is in some kind of standby, but i dont know why this happens, maybe it is rom issue... i switched from AOKP to CM10 and so far (4 days) the phone has not been turned off by itself.
battery connection for me
colinlbc said:
I suspect the phone is turning itself off because of a bad battery connection. I've had my GN for several months and it has just started turning itself off whenever it is in my pocket, and occasionally when I'm holding it. It all began after about a 4 foot drop which caused no visible damage. Reseating the battery appears to help. I hope it's this simple for everyone else.
Click to expand...
Click to collapse
I agree with the battery connection guess. I had the same problem of it turning off randomly and it hasn't happened to me since I cleaned off the connectors on both the battery and the phone. Good luck to everyone else!
i am having the same problem
truthlesshero said:
So...my girlfriend's galaxy nexus started randomly shutting off in the past few weeks..it was completely stock..so i decided to root it, change the kernel, ROM and baseband...
However, it still does it with no particular pattern..the only consistent thing is that it seems to happen when we're out of the house..not turning on or off any particular wireless service like wifi Bluetooth etc...i even tried tapping on the back a few times like some other forums suggested...but that didn't recreate the problem..so I'd really be happy to hear any troubleshooting/suggestions/etc..
Click to expand...
Click to collapse
do you also have dream scene enabled? i have noticed that when i have my nexus plugged in and the dream scene is on that it is hard to get it just to the main passcode screen upon hitting power button.
now the phone just randomly turns off , while in the middle of charging sitting completely still on my desk.
wtf is going on with this phone?
I had this issue when I first got the GN.
Unfortunately, I think it is a permanent hardware issue (at least it was for me). Not due to software/firmware or anything like that. I would get random reboots, sometimes once a week, sometimes twice a day.
I finally had to make use of the warranty and send it into verizon. I got a new one, and it works great! Not a single random shutdown or reboot.

Phone/Battery Not Turning On

I need some help.
I was charging my Epic4G Touch last night - it was around 40 percent, and I was going to spend all day out, so I wanted it fully charged. The phone gets a little warm when it charges, but that's normal. Well, I feel asleep, and I guess I was tired enough to put the phone underneath both of my pillows, aaaaand a fuzzy blanket.
I woke up this morning to the phone practically on fire - it was insanely hot, and it wouldn't turn on. I disassembled the phone - took the case off, took off the battery cover, and took the flaming hot battery out. After letting it cool down, I tried putting it back together, and the phone won't turn on. I tried plugging the phone into it's charger again, and the blue light flashes, the screen flashes on and shows the empty battery icon, then almost instantly turns off. The light itself is really dull.
I don't know what to do. Has anyone else had this problem, or have any ideas? I'm going to try again in a few minutes, but I'm in New York right now (I live in CT, USA), so I can't visit the Sprint Store with the owner of the line.
IceCatraz said:
I need some help.
I was charging my Epic4G Touch last night - it was around 40 percent, and I was going to spend all day out, so I wanted it fully charged. The phone gets a little warm when it charges, but that's normal. Well, I feel asleep, and I guess I was tired enough to put the phone underneath both of my pillows, aaaaand a fuzzy blanket.
I woke up this morning to the phone practically on fire - it was insanely hot, and it wouldn't turn on. I disassembled the phone - took the case off, took off the battery cover, and took the flaming hot battery out. After letting it cool down, I tried putting it back together, and the phone won't turn on. I tried plugging the phone into it's charger again, and the blue light flashes, the screen flashes on and shows the empty battery icon, then almost instantly turns off. The light itself is really dull.
I don't know what to do. Has anyone else had this problem, or have any ideas? I'm going to try again in a few minutes, but I'm in New York right now (I live in CT, USA), so I can't visit the Sprint Store with the owner of the line.
Click to expand...
Click to collapse
Hate to say it, but it sounds like the charger could have eaten your phone. I bought an E4GT about a year ago and the first thing I did was ditch the charger. Weird charge times and rendered the phone unusable while it was charging (would act erratically, charging resyults were inconsistent,
For me, this was corrected when I picked up another charger with the correct specs (5v, .7 amps). I stayed with OEM, but blew past the sprint store to avoid the ridiculous charges. Here are two that I picked up from Amazon:
OEM Travel charger (use at home):
http://www.amazon.com/Samsung-Trave...4786445&sr=1-1&keywords=epic+4g+touch+charger
OEM Car charger:
http://www.amazon.com/Samsung-Trave...4786445&sr=1-1&keywords=epic+4g+touch+charger
They are very reasonably priced and I've not had any other issues.
In your case, however, you may want to take phone and charger into Sprint, as it sounds as if your phone may have suffered damage. If you get a new phone (via warranty or insurance), I would recommend getting one or both of the above chargers. Together, these two items are still much cheaper than one bought from Sprint.
Sam
I had a similar incident where my power was out & charged with my phone in my car (bad move but wasn't thinking in all the frenzy) and the same thing happened to my phone.. I pulled the battery let my phone sit for a while (a few hours) to cool off and it was back to normal.. You might want to try that, well give it a little longer.. I may have been lucky though
- Sent From My Blu Kuban Themed Tapatalk Like A Boss
Well, after a day, things seem to be normal. I had to leave the battery out and alone for about 3 hours, but after, when I plugged it in, it started to charge again. So far, everything seems normal, including the battery life, so that's good.
Thanks to both of you. I don't think it was the charger, but picking up another charger is never a bad thing.
Check and see if the sides of your battery are bulged out at all. You should not be able to spin it on a table top for example. If it is at all, you should replace the battery.
Just make sure you spin it clockwise, if you spin it counterclockwise Steve Jobs well poltergeist out of your closet and eat your Epic touch.
He's still out for revenge.
Pp.
Sent from my ginger infused Mayan calculator.

[Q] Heat caused screen malfunction?

Well... i have a verizon galaxy nexus. running the latest crom with philz recovery.
i have a zerolemon extended battery as well.
while i was working today (i work outside) i was listening to pandora, this is a usual everyday thing, my phone decided to get super hot.
It was HOT. i figured it was a mix of the temperatures here in georgia and my cpu usage. So i powered it off and took out the battery for a few minutes, put the battery back in and put the phone in the DRY section of my cold lunchbox to cool off.
well 2 hours go by, i get off work and try to power the phone on and it only vibrated.odd, as it never happened before, i took the battery out and put it back in. try to power on again. it just vibrated. i thought it was dead.... until a minute later my notification led started flashing. so i called my self from the home phone and it rang!
so now i know the phone is on and functioning buttt.... the screen is completely black. no Boot screen/splash screen not even an led backlight. just black.
ive only seen this problem one time and there was no cure for it, has anyone had the same issue? help?
bump
bump!!!!

[Q] Serious phone problems.

On the occasion, my phone acts all wonky. This morning it was stuck on a boot loop for quite some time, but it got fixed. This morning it was plugged in and it constantly shut down and rebooted for a few hours. Sometimes when it's plugged in the touch screen is all wonky, and I can't do anything. I'm due for an upgrade some time near my birthday, but 6 days is a while to wait with a badly working phone. This morning I tried to write down some of my friends numbers because I figured this phone was on its last legs, but I only got 1 number before the phone shut down. Then I got another number, but that was it. It shut down again so I plugged it in. I drop my phone a lot too, and it recently started doing this thing where when it gets dropped, it turns off. Usually it would turn on again by itself, but one time it didn't. My dad had to hold the lock button for a few minutes just to boot it up. I might get an otterbox case for my next phone, and it's probably gonna be either another HTC or an iPhone. Also, what can I do for the time being to help keep my phone as OK as it's gonna get? Thank you in advance.
Best thing to do? Don't drop your phone. I had a Galaxy SIII and every time it had a slight shake, the display would freeze and go all fuzzy. The issue was a loose display cable that wobbled a lot. You may want to check your phone for any damaged/loose cables since it's been dropped too many times.

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