Costco has a huge display of these watches and their $10 off normal retail. Going to check my receipt to see if I'm within my return/price match window.
Nice. Do they have the stainless steel version ?
Sent from my LG-D850 using Tapatalk
deezknuts said:
Nice. Do they have the stainless steel version ?
Sent from my LG-D850 using Tapatalk
Click to expand...
Click to collapse
I only saw black. But you should be able to get bby to price match.
I literally just saw this post. I'm going to my local costco now hoping they are still on sale. I got my watch used for $240...
QUICK UPDATE!!! ATTENTION!!!
BBY has changed their price match policy starting 11/1 of this month for all purchases to be eligible for return by 1/31/15. You can call them and ask for an adjustment (they can look you up in their system). Make sure you call the store that you purchased it from. I just had my watch price-matched and am getting $10.67 back.
TOTALLY worth the effort.
FYI - I purchased my watch on 10/16 and it went through. So give it a try, especially if you're within your initial 30 days. The above is Costco's current price and not a BF price (which BBY won't honor).
Just got back from my store and not a single smart watch to be found anywhere :/
gabessdsp said:
Just got back from my store and not a single smart watch to be found anywhere :/
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these were over by the cameras (in my store). hard to believe its a regional/local thing. that's a big inventory for just "one store". however, i just checked their site and couldn't find it. maybe try using the above photo at your local BBY?
gabessdsp said:
Just got back from my store and not a single smart watch to be found anywhere :/
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Click to collapse
found this on Reddit:
http://www.reddit.com/r/moto360/comments/2km852/costco_will_carry_the_moto_360_in_the_coming_weeks/
http://www.reddit.com/r/moto360/comments/2lt373/moto_360_display_at_my_costco/
640k said:
found this on Reddit:
http://www.reddit.com/r/moto360/comments/2km852/costco_will_carry_the_moto_360_in_the_coming_weeks/
http://www.reddit.com/r/moto360/comments/2lt373/moto_360_display_at_my_costco/
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Click to collapse
I guess I'll be calling them every day for the next week. I have 30 days that I'm able to return this through eBay.
Return it FIRST.. Got mine on Friday and loving it .
HOW to Pricematch
I was trying to figure out how they do the price match since they don't show the price "officially" anywhere... but I got it.
For anyone reading that doesn't know how to get the price match, you tell the Bestbuy rep to call your local Costco and the sales rep there should say "$239.99".
It doesn't need to be on an ad, I basically trained the Bestbut rep cus he didn't even know how to do it :laugh:
confirmed when I bought one today.
Brazildiogo732 said:
I was trying to figure out how they do the price match since they don't show the price "officially" anywhere... but I got it.
For anyone reading that doesn't know how to get the price match, you tell the Bestbuy rep to call your local Costco and the sales rep there should say "$239.99".
It doesn't need to be on an ad, I basically trained the Bestbut rep cus he didn't even know how to do it :laugh:
confirmed when I bought one today.
Click to expand...
Click to collapse
FWIW a picture of the display should do it too. It's worked for me in the past.
Brazildiogo732 said:
I was trying to figure out how they do the price match since they don't show the price "officially" anywhere... but I got it.
For anyone reading that doesn't know how to get the price match, you tell the Bestbuy rep to call your local Costco and the sales rep there should say "$239.99".
It doesn't need to be on an ad, I basically trained the Bestbut rep cus he didn't even know how to do it :laugh:
confirmed when I bought one today.
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Click to collapse
No BB sales rep can do a price match without a manager's approval. Even if it were a seasonal employee fresh on the floor, they would still know to contact a manager or sales lead for approval and instruction on the process. No new hire I have ever seen takes instruction on internal processes from a customer. Surely trying to sound cool on XDA cannot be that important to you. And for what it's worth, you simply tell the employee that Costco has the watch normally priced below BB's price and you would like a price match. It's not like there's some secret method to accomplish this. Also, from Thanksgiving day til December 1st, it's BB policy not to price match anyone, so if you are hoping to get this done, do it before Thanksgiving day...or wait til after Dec. 1st. Although, a less busy store will likely do this for you during this time period, but again, it's at the manager's discretion.
henbone11 said:
No BB sales rep can do a price match without a manager's approval. Even if it were a seasonal employee fresh on the floor, they would still know to contact a manager or sales lead for approval and instruction on the process. No new hire I have ever seen takes instruction on internal processes from a customer. Surely trying to sound cool on XDA cannot be that important to you. And for what it's worth, you simply tell the employee that Costco has the watch normally priced below BB's price and you would like a price match. It's not like there's some secret method to accomplish this. Also, from Thanksgiving day til December 1st, it's BB policy not to price match anyone, so if you are hoping to get this done, do it before Thanksgiving day...or wait til after Dec. 1st. Although, a less busy store will likely do this for you during this time period, but again, it's at the manager's discretion.
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The guy who I bought it from didnt contact anyone. But youre right, i was trying to show off on XDA! Not. I was simply posting it to help people, jerk. I went there and they didnt give me it on my first attempt because they had no proof. So I read the policy from their website. So they had to follow. But hey, what do i know, i dont have a cool minimum wage job at bestbuy like you do! Cheers to you man.
Not trying to highjack this thread but, I got it for 224.99 at Best Buy! I went to my local post office (ask the clerk) and got a movers pack. Inside the pack there's a 10% off coupon for Best Buy. Don't know if this was posted.
If you can get a price match AND 10% off that would be great.
Sent from my Nexus 6 using XDA Mobile App
640k said:
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FYI - my costco still has a full display of these things. I don't think anyone has taken a single one. I wouldn't be surprised if they're heavily discounted in the coming weeks.
The costco display is just pieces of cardboard. You have to take it to the cashier, then pick it up after checking out. I doubt they have enough stock for every piece of cardboard, the Costco I visited only had 15 or so when they got their stock.
Don't forget their return policy...AT LEAST one year for this, they said at a minimum they would match the manufacturer's warranty period. But I've read they take non-listed items (not computers, TVs, etc) back years later. Plus they are a great company.
Got mine there, and it was in the jewelry case of all places, with the other watches.
Good luck
Costco MOTO360 now just 169.99
Just bought a 360 yesterday for 169.99 plus tax. It is 239.99 with an immediate manufacturer's rebate. Can't beat this price.
Related
Well, Tmo customer care says they are available... though NO store with in 50 miles of me has one. First store I checked had no idea what I was talking about. They said: "Touch Pro, you mean the My Touch?" NO "Oh, I am sorry that phone isn't available yet."
Call Customer care back, while sitting in parking lot. They call every local store in my area for me. When they finish I am told they don't know why no stores in my area have one. Their system is showing phones in stores and available!
Any body else in other parts of US having issues?
I live in PA.
As far as I know and acording to other threads with the same subject
in USA will be on sale starting today, so availability issues are normal on 1st days always.
Have a look here:
http://forum.xda-developers.com/showthread.php?t=547031
Just called customer care back. Ordered through them.
However, this morning the phone cost $279 with a 2 year agreement. Now it is $349!! What?
I have been with tmo for 10 years. So their customer retention department told me they would credit one months bill to compensate for the price change. Bringing the total cost of the phone down to 299. Not 279, but it works.
Also, they say you NEED to have a data plan with this phone... not the case, if you don't want it. I was told all I needed to do was keep my unlimited messaging plan...So, for now, that is what I chose.
I should have my phone with in a week.
cameraddict said:
Just called customer care back. Ordered through them.
However, this morning the phone cost $279 with a 2 year agreement. Now it is $349!! What?
I have been with tmo for 10 years. So their customer retention department told me they would credit one months bill to compensate for the price change. Bringing the total cost of the phone down to 299. Not 279, but it works.
Also, they say you NEED to have a data plan with this phone... not the case, if you don't want it. I was told all I needed to do was keep my unlimited messaging plan...So, for now, that is what I chose.
I should have my phone with in a week.
Click to expand...
Click to collapse
Shipments are coming in tomorrow (8/13/09). All of my stores don't have them today, but they confirmed that tomorrow they're getting them. So, you wasted lots of time, and you gotta wait a whole week for it to ship!
And the price is $350. Idk where you're getting the idea that it's $270. That is COMPLETELY false.
I got mine from the Tmobile store..
2 local stores had them in stock. But cost me $349!!! I am still not sure if I like it better than the MyTouch I got last week.
This thing is big, it is not much thicker or longer than the Mytouch but is heavier..
i would rather have it be heavy then have it fall backwards everytime the screen is slid open.
i'm guessing it has some sort of weight in the bottom of the keyboard area to prevent this.
ace10134 said:
Shipments are coming in tomorrow (8/13/09). All of my stores don't have them today, but they confirmed that tomorrow they're getting them. So, you wasted lots of time, and you gotta wait a whole week for it to ship!
And the price is $350. Idk where you're getting the idea that it's $270. That is COMPLETELY false.
Click to expand...
Click to collapse
That was the price Customer care was quoting this morning. There is even a thread that shows this... look at the thread with the price of $349 in the title...
They changed the price mid day... customer care confirmed this!
Still, because I called earlier today, and got the quote of $279! they gave me one months free service to accommodate the price differential... And no, I did not waste time.. I spent a bit of time and got close to the price I wanted.
cameraddict said:
That was the price Customer care was quoting this morning. There is even a thread that shows this... look at the thread with the price of $349 in the title...
They changed the price mid day... customer care confirmed this!
Still, because I called earlier today, and got the quote of $279! they gave me one months free service to accommodate the price differential... And no, I did not waste time.. I spent a bit of time and got close to the price I wanted.
Click to expand...
Click to collapse
Ok, lol. That's weird. But it was THEIR messup, and you get to benefit, nice!
I'm probably gonna pay the sucker-price in-store, since I don't wanna go through that Walmart crap, or wirefly. I really can't wait. Just 1 more day. I'm a lil pissed that they couldn't get them in-stock today though. What a terrible launch. Shows that T-Mobile doesn't care about WinMo one bit. I didn't even see a poster on the store, or the online store.
10 years! Wow!!! In that case you should of got the phone for free. Lol
Hey Ace.... I think this is what they did:
They told me at 10am (eastern time) that I had to wait until 10 am Pacific time to purchase. I looked at tmo's website at about 1am, they had it listed at $279. But I could not put it in my cart...
Now, since the phone wasn't really available any where today, and they changed the price half way through the day... I think what they did was gage customer reaction to the phone. When they found out it was hotter then expected they raised the price before any real supply of the phone was actually available. They released just enough today so that we, the consumer, would not have too much to stand on to accuse them of bait and switch type pricing.
Heavy: Yeah, 10 years!!! They should give me a darn phone for free!!!
Besides these little things, Tmo has always been good to me, that is why I am still a customer. I signed up with them when there were still PCS One!
I ordered it online on October 25, and today called ATT and they told me it's on back order. When will it ship? They don't know. Sounds familiar...
All the 3 phones in my plan are out of contract so I am free to choose any carrier. Been with ATT since 2004, a bit too long I guess.
So I am thinking of this: cancel my pre-order, and walk into BestBuy on Nov 9, and whoever has the Note II on the shelf will win the bid and become my next carrier.
Call them back... be extremely polite. If you get a script reader, just hangup and call back.
Eventually, you'll get a non-script person... Explain how this presents a hardship to you. Explain that you actually had to take a day off of work due to unreliable UPS/FedEx deliveries (or people stealing deliveries.. or whatever.) Chat with the customer service rep. Make them feel important.
Perhaps AT&T can give you a credit of $100 to help offset the time you are losing from work due to their error? (I'm not going to tell you how often this has worked for me.. )
Then, watch as your phone is delivered on the 9th anyway.
Oh, and they are all showing as "back-ordered" in their system until the moment they switch to "shipped." That tends to happen when you PRE-order a phone.
Take care
Gary
Thanks for the advice. It looked like I ran into a script reader in the first run. I will give it another try. If it still doesn't work I will tell them Verizon just called and I mean it LOL.
garyd9 said:
Call them back... be extremely polite. If you get a script reader, just hangup and call back.
Eventually, you'll get a non-script person... Explain how this presents a hardship to you. Explain that you actually had to take a day off of work due to unreliable UPS/FedEx deliveries (or people stealing deliveries.. or whatever.) Chat with the customer service rep. Make them feel important.
Perhaps AT&T can give you a credit of $100 to help offset the time you are losing from work due to their error? (I'm not going to tell you how often this has worked for me.. )
Then, watch as your phone is delivered on the 9th anyway.
Oh, and they are all showing as "back-ordered" in their system until the moment they switch to "shipped." That tends to happen when you PRE-order a phone.
Take care
Gary
Click to expand...
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garyd9 said:
Oh, and they are all showing as "back-ordered" in their system until the moment they switch to "shipped." That tends to happen when you PRE-order a phone.
Click to expand...
Click to collapse
On the web pages for my order, it says "Processing", "Pending Shipment", and "Preorder Processing". It doesn't say "back-ordered". But maybe that's the term the customer support staff use.
x2h said:
I ordered it online on October 25, and today called ATT and they told me it's on back order. When will it ship? They don't know. Sounds familiar...
All the 3 phones in my plan are out of contract so I am free to choose any carrier. Been with ATT since 2004, a bit too long I guess.
So I am thinking of this: cancel my pre-order, and walk into BestBuy on Nov 9, and whoever has the Note II on the shelf will win the bid and become my next carrier.
Click to expand...
Click to collapse
I got the same info x2h but, i was also told 5000+ units have already arrived.
To clarify a bit, the order status for my Note 2 on the web page is "Preorder Processing". However when I called AT&T, the person said it's back ordered, meaning I will not get it on the November 9 date as previously announced.
So when will I get it? I asked.
"We will let you know".
Yeah right.
Don't give up hope. Keep following up on your order status via website. ATT customer service reps tend to make up things sometimes. Source - I'm an ex-att cust. service rep.
As horrible as it sounds, your forum members are right in telling you to rep shop (keep calling back to get the rep you want). ATT doesn't like this as it hogs up their queue, but sometimes it needs to be done to get the job done right.
Well heres the update. tried calling them two more times and I can't even get to a real person, after waiting forever. I am canceling it. Guess I will stick to my WM HD2 a little longer.
Try here:
https://www.wireless.att.com/order_status/
From this thread:
http://forum.xda-developers.com/showthread.php?t=1968956
Good luck!
I opted to wait for a store pickup.
x2h said:
Well heres the update. tried calling them two more times and I can't even get to a real person, after waiting forever. I am canceling it. Guess I will stick to my WM HD2 a little longer.
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Click to collapse
Thanks for that my friend. It shows me the same status of "Processing" or "In progress", which means nothing. Good to know others are getting shipping confirmation. I am hoping to bring this phone with me on an International trip on 11/11, now it looks like I am screwed. Thank you AT&T.
Where's that middle finger icon?
wtharp2 said:
Try here:
https://www.wireless.att.com/order_status/
From this thread:
http://forum.xda-developers.com/showthread.php?t=1968956
Good luck!
I opted to wait for a store pickup.
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Click to collapse
Cancelled my preorder online. It's very easy, credit to AT&T LOL.
Better than a middle finger emoticon:
Several people have hit AT&T up for credits. Do some digging and then hit them on their bottom line.
Consider it something to do while you wait.
x2h said:
Thanks for that my friend. It shows me the same status of "Processing" or "In progress", which means nothing. Good to know others are getting shipping confirmation. I am hoping to bring this phone with me on an International trip on 11/11, now it looks like I am screwed. Thank you AT&T.
Where's that middle finger icon?
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I pre-ordered over the phone on 11/5. Just checked my status and it shows shipped from Fort Worth, TX and will arrive by the 9th.
I ordered through premiere with a company discount if that makes any difference.
My phone is backordered also
Preordered 10/25
They originally stated shipping 11/06
The next person stated they ran out and it was a first come first serve basis. That was a lie. If you look at their own forum
on att's website, you will see people who ordered way after and their phone is shipping.
Now they state they will start shipping 11/09, and that just means they will start shipping more orders which doesn't guarantee mine.
They violated their own policy of "first come, first serve" as stated on their own site when you preorder.
AT&T customer service departments do not have integration at all. Their logistics execution is horrible.
---------- Post added at 10:14 PM ---------- Previous post was at 10:10 PM ----------
F123D said:
I pre-ordered over the phone on 11/5. Just checked my status and it shows shipped from Fort Worth, TX and will arrive by the 9th.
I ordered through premiere with a company discount if that makes any difference.
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Click to collapse
I preordered 10/25 thru premiere with a company discount, and I am told mine is definitely backordered. Isn't that great.
Same for me, company discount, preordered on 10/25, and now it's backordered, so I canceled it.
F123D said:
I pre-ordered over the phone on 11/5. Just checked my status and it shows shipped from Fort Worth, TX and will arrive by the 9th.
I ordered through premiere with a company discount if that makes any difference.
Click to expand...
Click to collapse
x2h said:
Same for me, company discount, preordered on 10/25, and now it's backordered, so I canceled it.
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Click to collapse
Are you planning on purchasing in store on launch day? I would've asked for credit towards my future bills for the inconvenience.
I ordered early Nov and yesterday I was told the same thing about being backordered . I called and chatted about 10 times. The reps are completely clueless (I'm guessing its not their fault they just dont get good info). Well around 10pm my order went from processing to shipped and I will receive phone today (according to fedex tracking - i paid the $15 for overnight). I am happy now, but I was pissed all day yesterday. I need to get a life.
well here's the latest update again. I canceled my preorder online last night. this morning an email comes in that my cancel was "unsuccessful". and then another emails that says my phone has been shipped, with FedEx tracking number. it has just left the Texas wharehouse. Expected delivery Nov 9 by 4:40 pm.
I am going to return it and tell them to put it on backorder.
OK one last update. Took the advice of others and called AT&T one last time. And the result is surprising:
http://forum.xda-developers.com/showpost.php?p=33863020&postcount=43
You mean to tell men you've been with ATT since 2004 and you haven't learned to not call their service and NEVER rely on their answers? Preorderd 10/25 and it got here 11/08 10am.
They are clueless and don't know any more than what their website tells them.
And to those in the thread that seem to think otherwise, November 6 was the *Estimated* ship date. Nowhere was that day written in stone.
Sent from my SAMSUNG-SGH-I317 using xda premium
Both colors are now out of stock black was out of stock couple hours ago now both colors can't seem to find any announcements from Tmobile yet about when the next batch comes I was just about to border mine
Sent from my SGH-T989
At this point, treat it like a pre-order. Put your order in, don't opt for faster shipping, wait, and hope.
Or, wait for other retailers to stock it, depending on your plan.
k0nane said:
At this point, treat it like a pre-order. Put your order in, don't opt for faster shipping, wait, and hope.
Or, wait for other retailers to stock it, depending on your plan.
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Click to collapse
Gonna call them tomorrow and see if I can get on a wait list or something I wanna do then payment plan cuz i don't want another contract
Sent from my Jedi injected Hercules playing Mind Tricks
style154 said:
Gonna call them tomorrow and see if I can get on a wait list or something I wanna do then payment plan cuz i don't want another contract
Click to expand...
Click to collapse
They'll let you put in your order without issue; there's no wait list at this point other than first-come-first-serve order fulfillment. You may still want to order online to get free overnight shipping; if that's not available, call.
double post, ignore
I think I have an extra black one coming.....Anyone in central nj here? Have no problem selling to help someone out before I return. Not looking to make, just what I paid.
Hehe,ignore.
Sent from my GT-N8000 using xda app-developers app
I would recommend placing your order online and just play the waiting game. One, when I ordered mine at 6am on April 29th, it gave me a message stating that my item was backordered and wasn't expected to ship until May 1st, when it actually ended up shipping that night and I got it the next day. And secondly, you want to place the order online to get the next day delivery, even if it is out of stock. But I can't say that you won't get the overnight shipping if you call, not sure how that would work since I ordered mine online.
Also, just as a side note for those who are iffy about T-mobile's service, I've had my wifi turned on ever since I got my phone and the service is top notch... wayyyyyyyy better than Sprint, speaking from experience. Cheers mates!
brokenbracket said:
I would recommend placing your order online and just play the waiting game. One, when I ordered mine at 6am on April 29th, it gave me a message stating that my item was backordered and wasn't expected to ship until May 1st, when it actually ended up shipping that night and I got it the next day. And secondly, you want to place the order online to get the next day delivery, even if it is out of stock. But I can't say that you won't get the overnight shipping if you call, not sure how that would work since I ordered mine online.
Also, just as a side note for those who are iffy about T-mobile's service, I've had my wifi turned on ever since I got my phone and the service is top notch... wayyyyyyyy better than Sprint, speaking from experience. Cheers mates!
Click to expand...
Click to collapse
same thing happened to me, i was told on MONDAY (29th) by a CS representative that they were back-ordered, however i took a leap of faith and order online on TUESDAY (30th) with next day shipping and it said it would be delivered on the May 8th, however they mailed it and i got it WEDNESDAY May 1st . i guess the trick is to order online with next day shipping, and as of right now they are offering free next day shipping. So the trick is ORDER ONLINE and then play the waiting game, if it doesn't ship by the 5th/6th just call back and cancel and get it in store on the 8th. U have nothing to lose and everything to gain. If they charge u for next day shipping when ordering online just call the TMO CS representative and mention to the the free next day shipping promotion and they will adjust the price. (call AFTER you make sure your UPS package has shipped using the tracking #, calling prior to shipping may lead to CS representative pushing back your order...you've been WARNED) From there GOOD LUCK and Enjoy your S4 whenever u get it.
heres the ordering URL from TMO http://explore.t-mobile.com/samsung-galaxy-s4
XeoNoX said:
same thing happened to me, i was told on MONDAY (29th) by a CS representative that they were back-ordered, however i took a leap of faith and order online on TUESDAY (30th) with next day shipping and it said it would be delivered on the May 8th, however they mailed it and i got it WEDNESDAY May 1st . i guess the trick is to order online with next day shipping, and as of right now they are offering free next day shipping. So the trick is ORDER ONLINE and then play the waiting game, if it doesn't ship by the 5th/6th just call back and cancel and get it in store on the 8th. U have nothing to lose and everything to gain. If they charge u for next day shipping when ordering online just call the TMO CS representative and mention to the the free next day shipping promotion and they will adjust the price. (call AFTER you make sure your UPS package has shipped using the tracking #, calling prior to shipping may lead to CS representative pushing back your order...you've been WARNED) From there GOOD LUCK and Enjoy your S4 whenever u get it.
heres the ordering URL from TMO http://explore.t-mobile.com/samsung-galaxy-s4
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Click to collapse
I asked.. Seems like they won't be crediting me, although I am a existing customer.
how many phones do you think the htc can create for a wholse 's days
timbadia said:
I think I have an extra black one coming.....Anyone in central nj here? Have no problem selling to help someone out before I return. Not looking to make, just what I paid.
Click to expand...
Click to collapse
I am not in NJ, but am close by in MD. How much are you looking for? You can PM me.
I ordered over the phone during the day of April 29th that same day later on found out about the free overnight shipping called them up and got my credit.. And still received it the next day..
Sent from my SGH-M919 using Tapatalk 2
Question
For those who have ordered with T-Mobile via the $149 down and $20 a month...
Do you have to pay tax on the $149 down AND taxed on the $20 a month? Or do you get taxed just on the $149?
Nephilim-Giant said:
For those who have ordered with T-Mobile via the $149 down and $20 a month...
Do you have to pay tax on the $149 down AND taxed on the $20 a month? Or do you get taxed just on the $149?
Click to expand...
Click to collapse
You get taxed on the entire $630. You pay the whole amount of the tax with your downpayment (about $45 in my case). After that, it's only $20 a month (no additional tax).
nitrogen618 said:
I asked.. Seems like they won't be crediting me, although I am a existing customer.
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Click to collapse
i was/am and existing customer too. And the offer promotion didnt say existing customers excluded therefore it was valid for exisiting and non existing customers as long as u ordered on or before the 2nd of may they HAVE TO refund shipping, i would ask for corporate as it clearly stated on their website free next day overnight shipping if u order online valid until the 2nd of May. Anything less than a refund would be false advertising. Its really up to u how much effort u want to put into getting your money back and how well u explain it to them, but it really shouldn't be much explaining as the website clearly stated it was free next day shipping and its not your fault they didn't adjust their online ordering system to reflect the "promotion"
XeoNoX said:
i was/am and existing customer too. And the offer promotion didnt say existing customers excluded therefore it was valid for exisiting and non existing customers as long as u ordered on or before the 2nd of may they HAVE TO refund shipping, i would ask for corporate as it clearly stated on their website free next day overnight shipping if u order online valid until the 2nd of May. Anything less than a refund would be false advertising. Its really up to u how much effort u want to put into getting your money back and how well u explain it to them, but it really shouldn't be much explaining as the website clearly stated it was free next day shipping and its not your fault they didn't adjust their online ordering system to reflect the "promotion"
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Click to collapse
Darn... I didn't notice it was only until the 2nd. Would have ordered another one before then.
GG2012 said:
Darn... I didn't notice it was only until the 2nd. Would have ordered another one before then.
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Click to collapse
When they were out of stock yesterday I called them and got one ordered, said I was on a first come first serve list.
Called them at 10PM on the 2nd
2nd at 11PM said it was processed
10AM this morning the 3rd says shipped.
WOOOO
I ordered yesterday around noon and can't look up the order number... Called and they told me out of stock. But they have my money already
Sent from my Galaxy Nexus using Tapatalk 2
biggy8481 said:
I ordered yesterday around noon and can't look up the order number... Called and they told me out of stock. But they have my money already
Sent from my Galaxy Nexus using Tapatalk 2
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You should be able to. When you log-in to my.t-mobile.com, under Support on the top links, there is 'Order Status' on the very right. Put your order number and zip there. I have to do that since my new orders aren't showing up automatically on the Manage page.
Anybody know yet if full price purchases are included, or upgrades only? No consistent answer from BB yet and not a peep from Samsung. More and more this seems like a "shoot from the hip" effort by Samsung with little thought other than a knee jerk response to try and stem the market-share bleeding due to the iPhone 6 and the iPhone Plus Bendy.
rushless said:
Anybody know yet if full price purchases are included, or upgrades only? No consistent answer from BB yet and not a peep from Samsung. More and more this seems like a "shoot from the hip" effort by Samsung with little thought other than a knee jerk response to try and stem the market-share bleeding due to the iPhone 6 and the iPhone Plus Bendy.
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Hi there, @rushless - Please post questions in the Q&A section - thanks.
The $200 gift card only applies if you TRADE IN an existing smartphone. I don't believe it excludes phones purchased at full cost, but I'm not 100% certain.
The gift card is a Best Buy thing, so I'm not sure why you're expecting Samsung to chime in. Samsung is offering their own similar promotion, however. If you activate a new Note 4 and trade in an existing smartphone elsewhere, Samsung will cut you a check for $200 - $(trade in value of phone), provided you send them proof.
Samsung is working with best buy on this one, so we get the best buy $200 gift cert. Instead of the $200 rebate check.
That works for me, since we'll get the full purchase amount on our best buy credit cards, and will earn reward zone credits based on that amount. ($20 on two phones, I I'll turn around and just apply the gift cert. In store as a payment on our credit card once we complete the sale.
The deal only works with a two year contract. That is how the process works and was verified by Best Buy and how their sales system is set up. Samsung regional rep also confirmed that is how Best Buy is doing it.
Samsung also stated that is how it should work for everyone else, but by the way Samsung set the process up for the others, not sure how they can control that. Looks like Samsung is going to have a big cluster
fook on their hands.
So I just got back from BB and I went all through the process and everything was going perfectly AND THEN I get to the very end where they are gonna place the pre-order for my black note 4 for me and the computer would not let them do it... they told me "the system has turned off pre-orders for both the black and white note 4" I asked to speak to a manager and he said he does not know if they hit their limit or if it is a technical problem and he took my info and is going to call me back (unlikely). I cannot see how they could have hit their limit as the girl that helped me told me when I got there that they have not had many pre-orders at all and she was excited to take my order!!! I cannot believe this, I am so pissed off right now... I am going to try another more reliable BB tomorrow morning but I am afraid that the result will be the same.... ;-/ I have not heard ANYONE ELSE having THIS issue.... UNREAL...
sidthekid28 said:
So I just got back from BB and I went all through the process and everything was going perfectly AND THEN I get to the very end where they are gonna place the pre-order for my black note 4 for me and the computer would not let them do it... they told me "the system has turned off pre-orders for both the black and white note 4" I asked to speak to a manager and he said he does not know if they hit their limit or if it is a technical problem and he took my info and is going to call me back (unlikely). I cannot see how they could have hit their limit as the girl that helped me told me when I got there that they have not had many pre-orders at all and she was excited to take my order!!! I cannot believe this, I am so pissed off right now... I am going to try another more reliable BB tomorrow morning but I am afraid that the result will be the same.... ;-/ I have not heard ANYONE ELSE having THIS issue.... UNREAL...
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Yes, confirmed, same thing happened here today. It kind of a surprise for both me and the sale guy.
sidthekid28 said:
So I just got back from BB and I went all through the process and everything was going perfectly AND THEN I get to the very end where they are gonna place the pre-order for my black note 4 for me and the computer would not let them do it... they told me "the system has turned off pre-orders for both the black and white note 4" I asked to speak to a manager and he said he does not know if they hit their limit or if it is a technical problem and he took my info and is going to call me back (unlikely). I cannot see how they could have hit their limit as the girl that helped me told me when I got there that they have not had many pre-orders at all and she was excited to take my order!!! I cannot believe this, I am so pissed off right now... I am going to try another more reliable BB tomorrow morning but I am afraid that the result will be the same.... ;-/ I have not heard ANYONE ELSE having THIS issue.... UNREAL...
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I just checked online, and it looks like the preorders are blocked online as well now. could be they are sold out already, which is odd, because our local store has very few preorders.
I wonder if you could preorder at our store and have it moved to your local store?
Gareee said:
I just checked online, and it looks like the preorders are blocked online as well now. could be they are sold out already, which is odd, because our local store has very few preorders.
I wonder if you could preorder at our store and have it moved to your local store?
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It HAS to be a technical problem!!! The manager I spoke to said each store has their own separate limit so I really doubt that is the issue here... I am going to be so pissed off if I don't get in on this promotion... the girl that helped me said they literally had like NO pre-orders so far... there is NO way this is a limit issue... Hopefully I will have better luck tomorrow and I will report back..
---------- Post added at 08:12 PM ---------- Previous post was at 08:11 PM ----------
buhohitr said:
Yes, confirmed, same thing happened here today. It kind of a surprise for both me and the sale guy.
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What is your location??? I tried today at the Deptford, NJ store... I find it weird that it happened to us both on the same day at almost the same exact time... this is leading me to believe it was a system issue and not a sell-out issue... I am hopeful for better results at the Mt. Laurel, NJ store tomorrow...
sidthekid28 said:
It HAS to be a technical problem!!! The manager I spoke to said each store has their own separate limit so I really doubt that is the issue here... I am going to be so pissed off if I don't get in on this promotion... the girl that helped me said they literally had like NO pre-orders so far... there is NO way this is a limit issue... Hopefully I will have better luck tomorrow and I will report back..
---------- Post added at 08:12 PM ---------- Previous post was at 08:11 PM ----------
What is your location??? I tried today at the Deptford, NJ store... I find it weird that it happened to us both on the same day at almost the same exact time... this is leading me to believe it was a system issue and not a sell-out issue... I am hopeful for better results at the Mt. Laurel, NJ store tomorrow...
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I'm in Wilmington, DE. The only advantage getting from BestBuy is you get the money right away. We can get the promotion from everywhere because the promotion is run by Samsung, so I'm not sweating. I think BB stopped this globally for Verizon note 4, they removed the preorder option from the website, however, not for AT&T and others.
buhohitr said:
I'm in Wilmington, DE. The only advantage getting from BestBuy is you get the money right away. We can get the promotion from everywhere because the promotion is run by Samsung, so I'm not sweating. I think BB stopped this globally for Verizon note 4, they removed the preorder option from the website, however, not for AT&T and others.
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Verizon note 4 was never on the website for pre-order... i checked every single day for the past 3 weeks, so they did not remove anything, it was never there... and I am still betting on something wrong with the system... I am not waiting for a check from samsung that might not even come for 6-8 weeks, BB HAS TO HONOR THE ADVERTISEMENT CONSIDERING THEY ARE STILL PUTTING THAT FRIGGIN SIGN OUTSIDE EACH MORNING RIGHT NOW. I GUARANTEE YOU I GET THEM TO TAKE MY PRE ORDER ONE WAY OR ANOTHER. WATCH ME.
According to a Samsung chat I had yesterday, the $200 off the note 4 with a old phone DOES work when buying note 4 at full price. Just had a chat yesterday. Best buy did tell me it had to be upgrade but straight Samsung, they said it works full retain at Best Buy.
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Full price should work, with caveat
So if you check out the fine-print on the best buy preorder site (can't post the link because I'm a lurker...) it does not say you have to sign a new 2-year agreement. There IS another Best Buy site that indicates "must be eligible for upgrade," but does NOT explicitly state that you have to sign a new agreement. I'll be picking up my pre-ordered full-price (no new contract) Verizon Note 4 tomorrow around noon Eastern, and hope they don't try to insist a new contract is necessary for the $200 trade-in deal (I am eligible for an upgrade, but want to keep my unlimited data). If they do, I'll be calling my state attorney general to complain. I am not a lawyer, but the fine print published online does not indicate a new carrier agreement is necessary, nor does it point to a location where such a statement is made.
sablazo said:
So if you check out the fine-print on the best buy preorder site (can't post the link because I'm a lurker...) it does not say you have to sign a new 2-year agreement. There IS another Best Buy site that indicates "must be eligible for upgrade," but does NOT explicitly state that you have to sign a new agreement. I'll be picking up my pre-ordered full-price (no new contract) Verizon Note 4 tomorrow around noon Eastern, and hope they don't try to insist a new contract is necessary for the $200 trade-in deal (I am eligible for an upgrade, but want to keep my unlimited data). If they do, I'll be calling my state attorney general to complain. I am not a lawyer, but the fine print published online does not indicate a new carrier agreement is necessary, nor does it point to a location where such a statement is made.
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Upgrade eligibility means your line is nearing the end of its service agreement and you qualify for subsidized pricing. Both youmention are saying the same thing. The promotion requires a 2 yr agreement and trade in of any working device in the best buy trade in system. I used to work for best buy as a mobile phones sales lead on and off over the years as s part time job.
I traded in my S5 today. Got $245 for it. I paid $250 for it off of Clist 3 weeks ago and got 2 otter box cases, 64GB micro SD card and two chargers so I can sell the cases and the chargers if I want. BestBuy matched Verizon's $699 price and I got $245 off instantly for my trade-in. Walked out the door paying $494. I have mine on the Verizon Allset prepaid plan.
No upgrade or new activation here and I got the $200 off plus they matched Verizon at $699 and the manager told me to keep my trade-in. He tried to pull that BS with upgrade but he changed his mind about 5 minutes later. Out the door at $482
wolfeyes30 said:
No upgrade or new activation here and I got the $200 off plus they matched Verizon at $699 and the manager told me to keep my trade-in. He tried to pull that BS with upgrade but he changed his mind about 5 minutes later. Out the door at $482
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Just curious. $699-$200=$499. How do you get out the door at $482?
alnova1 said:
Just curious. $699-$200=$499. How do you get out the door at $482?
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Sorry...I had the $50 gift card from pre-order. Actually $532 cuz the $50 was my money anyway. Shouldn't post when buzzed...sorry [emoji1]
wolfeyes30 said:
Sorry...I had the $50 gift card from pre-order. Actually $532 cuz the $50 was my money anyway. Shouldn't post when buzzed...sorry [emoji1]
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Oh ok. I thought somehow I may have gotten screwed.
I am just extremely frustrated with Best Buy for this Note 4 preorder business. I placed my preoder on 10/9. They said when it is here and ready to pick up, we will send you an email. I have not received an email yet, but it has almost been a full week since preorders have been out. (This is specifically in regards to NYC). It baffles me they are not receiving any Sprint Note 4's (regardless if you ordered the black or white version), but they have all the other carriers (with the exception of Verizon). I've been calling Best Buy on the daily to get an understanding as to why the phone has not arrived yet. Everyday is a different answer. I've had one rep tell me it's Samsung's fault because they haven't shipped them out to us. Another rep told me that they do have some coming in but their delivery days into the store are Wed and Fri. Another rep told me we will get them when we get them and just look out for our email.
What is the point of preordering a phone when it doesn't come in and it is already released to the rest of the market? And how do you not give a customer a valid reason as to why the phone is not yet in your store but rather say oh this is a city wide issue? Shouldn't you try to find out as to what is going with the shipment seeing how this is a FLAGSHIP PHONE for Samsung and why is it only the SPRINT version with no delivery? The sad thing is that I used to work for Best Buy about a decade ago, and the service that we gave was better.
Anyone else running into this issue with Best Buy?
Yep. Same issue here with my wife's white sprint phone. I even preordered both the same day as you, the 9th, but I got my black one release day, hers, I get the same exact run around you are getting. It really sucks.
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I preordered mine the day preorders opened up and got an email may Thursday night that my phone had arrived and I could pick it up
I placed my pre-order on 09/26/2014 with the ship to home option to avoid the short shipped supplies to the stores. It finally came on Wednesday and I activated it after work. When I went into the store for my price match (I was billed at $349.99 but they dropped it to $299.99), the store manager told me he can't do anything for me because it was an online order. When I asked for my $200 pre-order/rebate via Samsung, he told me that the promotion was changed and it had to be the phone that was on the line that got the upgrade. I told him that when I placed my pre-order, that was not the case and I expect the promotion listed at the time of my pre-order honored. He again told me that he couldn't do anything for me. After several attempts at calling 888-best-buy and remaining on hold for 15+ minutes each time, I just sent an email off to customer service. It's ridiculous how they really screwed the pooch on this whole pre-order process and now are trying to cheat me out of $250! Definitely the last time I pre-order anything from WORSTbuy, maybe last purchase period....
Pre-ordered mine on 10/15, called BestBuy about 30-35 times (from 17 to 22) and as result they change my "expedite" shipping to "express" shipping. Enough for me to receive phone on evening of 22nd.
Every time I called them I heard same crap "tomorrow, tomorrow, tomorrow" and on 21st I was told that my delivery will be on 20th??? Yes, day before which already passed. WOW, what a service, they deliver into "past time". I exploded and got mine on 22nd as mentioned earlier.
I believe this might be my last pre-order with best buy ever...
i preordered mine the week preorders came available. when i checked on my preorder i found out i don't really have a preorder and have to wait to see if any extra's show up. I have given up calling as that is useless. Im just gonna sit back and wait to see if i can get one if not i guess i just won't upgrade to a new phone. Lesson learned i will never preorder from best buy again i don't care if they give me a million dollars off my upgrade it just isn't worth it.
I'm so fed up with this crap. I suggest contacting your favorite android news sites and imploring them to give this issue more coverage. Maybe then the higher-ups at these multibillion dollar corporations will finally have something to say about why those who preordered still don't have their devices, or even a rough ETA.
I'm in the same boat, as the rest of you.
I've called the store, and the customer service line, every day. It is definitely Best Buys fault. They try to put the blame on Sprint, but I know several people on AT&T, with the same problem. In the AT&T forums, Best Buy, told them them it was AT&Ts fault.
So, as I said a couple of days ago, either AT&T and Sprint, are working together, to sell less phones, and get less people locked into two year contracts, or Best Buy is responsible for this mess.
LMMT said:
So, as I said a couple of days ago, either AT&T and Sprint, are working together, to sell less phones, and get less people locked into two year contracts, or Best Buy is responsible for this mess.
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Why would Sprint not want me to renew my contract? Even if they do away with unlimited data they can still affect that change regardless of my contract renewal, so I'm confused why you're saying that.
ffolkes said:
Why would Sprint not want me to renew my contract? Even if they do away with unlimited data they can still affect that change regardless of my contract renewal, so I'm confused why you're saying that.
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I'm agreeing with you. I'm just giving two possible scenarios. One ridiculous possibility, where Sprint and AT&T, are working together, in a conspiracy to sell less phones, and less two year contracts. The other (real) scenario is, it's ALL BBs fault. (BB blames Sprint, when talking to Sprint customers, and AT&T, when talking to AT&T customers). They refuse to acknowledge their incompetence.
I'm in the same boat. And this will DEFINITELY be the last thing. I ever purchase from best buy.
I think they don't want to honor the 200 credit on ****ty phones. The credit is suppose to end Next saturday.
Lets see what happens then. If they extend it or just let it expire then. If the shortage is so bad. Why do other stores
have plenty of stock? It Bestbuy is just screwing us.
Had no problem here with a black Note 4 preorder. They even held it 2 extra days for me while I was at the BABBQ. Not only that but they let me trade in 2 old phones and gave me $200 each, which paid for the 2 years insurance too!!!
Bestbuy screwed up on this one definitely. I ordered my Note 4 on 10-16 and it started off rough. Found out the associate did not update my email address and told me my phone would be available the 17th. I had to gain access to the account called the store and the customer service line friday sat and sun to run around, i dont knows and our next shipments. Finally i got fed up and sent a letter to a corporate member of Bestbuy with my experience and telling them I more than likely would not be buying another phone from them. Its one thing to tell customers hey your phone won't be available until next week up front. Cool i know how it works and backordering can suck. But to tell people paying their money that you just have to wait, we dont know and be patient is unacceptable. Explained the customers are there first priority and are the reason they are successful and deserve communication regardless. Basically, the end story is i'll be getting a gift card in the mail. I also got a call promptly the next morning that my phone was available. Smh.
See i thought this was just me, same issue of pre-ordering on 10/9 except the employee was new and didnt even do the preorder it correctly for me, just charged me for a $50 gift card, found out when i went 10/17 to get phone, have called every day since and nothing now i was reading the $200 trade in is only valid till 11/1?
wineguy said:
I placed my pre-order on 09/26/2014 with the ship to home option to avoid the short shipped supplies to the stores. It finally came on Wednesday and I activated it after work. When I went into the store for my price match (I was billed at $349.99 but they dropped it to $299.99), the store manager told me he can't do anything for me because it was an online order. When I asked for my $200 pre-order/rebate via Samsung, he told me that the promotion was changed and it had to be the phone that was on the line that got the upgrade. Definitely the last time I pre-order anything from WORSTbuy, maybe last purchase period....
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Samsung promotion had nothing to do with Bestbuy preorder.
Update - So I got an email yesterday morning that my phone was ready to pick-up. You basically have a 24 hour WINDOW to pick up your phone after they email you. How does one set a capped window period to pick up a new phone when the preorders are LATE to begin with? I mean we are waiting and waiting but we could not even be in town when this email comes. I think there is something wrong with that whole system. Anyways, I was lucky that I had a Best Buy Mobile Manager taking care of me. They did honor the $200 credit (after I had to remind him). Purchase Price = $126 (after $200 trade-in) plus some change. The phone itself is a beast (everything from the screen to the materials is awesome). In terms of accessories, I would suggest you guys buy all your **** before and have it ready because Best Buy does not really have many accessories in store. Also, there were issues with activation while in store. The manager called Sprint and they had said that their provisioning services were down nationwide so I had no service for about 4-6 hours. All in all, don't preorder from Best Buy unless you want the hassle. LESSON LEARNED
A while back, just after the Samsung promotion was announced, I fired off an email to Samsung asking them to do something better with an offer at Best Buy. An instant trade in credit on any working smart phone and $50 upgrade bonus on top of that should satisfy most US buyers and leave a lot of others not so fortunate, envious. Had the phones been broadly and readily available and Best Buy chains fully aware of the policies, this would have been a hit that many would have been happy with and look to replicate with repeated patronage. My local BB got it right with some pre-launch dialogue and not so good broad communication on the terms of any working smart phone looked up as $0/recycle. The word was put out to other mobile assistants while I was there, the third person in line. They seemed to have stock and were even trying to get customers the color they preferred. Mileage varies; sorry not everyone got the same or better experience. But to me this was a win and would pre-order there again. I don't think it was all Best Buy's fault. Ample and broad stock may have made this much better of an experience for most. Add it's good to hear that Best Buy is honoring the terms for those in-store pre-orders that were late. Some stores also made exception before hand on terms to satisfy those made online to home delivery because the pre-orders were longer being taken. Cheers and congrats to all who got the terms right. Regards to those that didn't or weren't eligible.
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Pretty sure this whole thing is due to best buy overselling the 200 trade in credit. It runs until 11/1. Guaranteed on 11/2, note 4 's will be available for people walking in. Every sprint store in the area has them readily available. This is not just sprint either, best buy has no stock for any carrier and still has not full filled their preorders. At least within 100 mile radius of costa mesa ca. Bummer it was a good deal. Also if your pre order comes in after 11/1 supposedly the 200 trade in deal is out the window, said my local store.
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That's my thought. That's why I picked it up at the sprint store.
urbanlink said:
Also if your pre order comes in after 11/1 supposedly the 200 trade in deal is out the window, said my local store.
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Best Buy's semi-official stance is that they will be honoring trade in's for all preorders, as mentioned here.
While I don't hesitate to think poorly of Best Buy, this was a multi-million dollar ad campaign - my local stores were slathered in banners, signs, stands, displays, etc touting the $200 trade in FOR PREORDERS ONLY, not to mention the press spreading word (blogs, etc). I can't see how Best Buy could just renege on the the core and only aspect of their advertising, especially after money has already changed hands. Now on the other hand, I think anyone wanting to buy within the extended offer period (non-preorder) will be out of luck, as incoming stock is going to preorders instead and by the time that equalizes the promotion will be over.