Scratch susceptibility of the back of the phone - Amazon Fire Phone

Is anyone else noticing the back of the device being scratched very easily? I've been very careful with the phone, but no matter how careful I've been I'm still seeing scratches appear... I just got my case today, and the camera lens area is already starting to get scratched up, despite me having it in a case and not carrying it where any pressure or real abrasion happens. I hope I'm not the only one experiencing stuff like this; I'm not a huge stickler for the back of the phone getting scratched up, but this is happening way too easily for my taste... what good is a camera if the lens gets all scratched up?
For now, I've applied part of a screen protector to the camera, but that lowers the quality of the image and isn't really a viable option for the future...

snapplefish said:
Is anyone else noticing the back of the device being scratched very easily? I've been very careful with the phone, but no matter how careful I've been I'm still seeing scratches appear... I just got my case today, and the camera lens area is already starting to get scratched up, despite me having it in a case and not carrying it where any pressure or real abrasion happens. I hope I'm not the only one experiencing stuff like this; I'm not a huge stickler for the back of the phone getting scratched up, but this is happening way too easily for my taste... what good is a camera if the lens gets all scratched up?
For now, I've applied part of a screen protector to the camera, but that lowers the quality of the image and isn't really a viable option for the future...
Click to expand...
Click to collapse
Nope no scratches or a protector, I think my one of my offspring will have one under the tree for me. I have not been babying it either.

I absolutely babied mine, and it was a scratch magnet... I got a case though, so it's just the camera and flash that are exposed. I don't mind the case as much on this phone as I would on others. I'm sure though that, at least on my phone, the front and back are not made of comparable materials. It got to the point before I got my case that I was putting it down face first on the table rather than face up, because the screen wouldn't scratch at all while there would be new scratches on the back every time I put it down.

Related

REVIEW: DayDeal.com Hybrid TPU/Hard Plastic Case

POSITIVE EXPERIENCE WITH A LITTLE NUDGE AND A NAME DROP FROM XDA!
Bought and just received one of these hybrid TPU/Hard Plastic cases: http://www.daydeal.com/product.php?productid=44427&cat=4947
Very nice. Fits snug and feels slim still (I have been going naked, and finally decided to get a few cases).
It actually IMPROVES button functionality (Unlike some other TPU style cases I've read about) for those of us who's EVOs have a difficult power button. I really like using it with no battery door, so the red back shows through like a clear battery door would (Still have 2 of Joey's battery Doors ordered though!, and YOU SHOULD TOO!!!)
One complaint is that it shipped form DayDeal with a crack in the back, seen in the attached picture. I have written DayDeal to see what they say, and will update this post with a verdict if/when they do..
EDIT: They are sending me a new one free of charge, and are seemingly lettimg me keep the defective/cracked one. Had to arm wrestle a little, but they agreed. I would recommend purchasing from them still.
Cool, thanks for the info. I actually ordered this one off of ebay, but am still waiting to get it. You can get it for a few bucks cheaper. I also got one of the standard TPU cases, and they are pretty nice. The standard TPU cases have a great tight fit, but as mentioned, you need to add some tape to get the buttons to react better. So, I'm glad to hear that the buttons work well on these. The other reason I don't like the TPU cases is because they are not of great quality. They just feel cheap because of the edges not being smooth (excess plastic). Definitely worth the $5 price tag, but I want something a little nicer looking on my $450 phone.
http://cgi.ebay.com/Black-Smoke-Hybrid-Flexi-Skin-Cover-HTC-EVO-4G-/400142192129?pt=PDA_Accessories
Also, I would definitely be demanding a new one because of that crack. Hopefully they don't crack easily.
Wow...I feel like I got bent over for the price I paid compared to what they are selling them for on EBAY....Oh well...Shipping was included on mine so it's not too big of a difference.
On the crack...The hard back feels nice and sturdy and don't think it will crack easily. I think I just got a bum one.
There is also a little bit of a chip @ each of the cut-outs for speaker, cam and flash, that look like a byproduct of production, but they are hardly noticeable and would it have been only those, I wouldn't have complained probably...
Thanks for the info that they're on EBAY now!
Thanks for the link to their ebay listing. Saves me a few bucks over purchasing on their website.
Does the case protect the camera lens?
ritzbrie said:
Does the case protect the camera lens?
Click to expand...
Click to collapse
The lens does sit recessed from the case.
Bang3r said:
POSITIVE EXPERIENCE WITH A LITTLE NUDGE AND A NAME DROP FROM XDA!
Bought and just received one of these hybrid TPU/Hard Plastic cases: http://www.daydeal.com/product.php?productid=44427&cat=4947
Very nice. Fits snug and feels slim still (I have been going naked, and finally decided to get a few cases).
It actually IMPROVES button functionality (Unlike some other TPU style cases I've read about) for those of us who's EVOs have a difficult power button. I really like using it with no battery door, so the red back shows through like a clear battery door would (Still have 2 of Joey's battery Doors ordered though!, and YOU SHOULD TOO!!!)
One complaint is that it shipped form DayDeal with a crack in the back, seen in the attached picture. I have written DayDeal to see what they say, and will update this post with a verdict if/when they do..
EDIT: They are sending me a new one free of charge, and are seemingly lettimg me keep the defective/cracked one. Had to arm wrestle a little, but they agreed. I would recommend purchasing from them still.
Click to expand...
Click to collapse
Daydeal made good on an order I had when i had my TP2. No questions asked, actually contacted me to tell me about defects. Very good company.
ritzbrie said:
Does the case protect the camera lens?
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Click to collapse
I see this question a lot from people and I'm guessing they don't realize the camera has a bezel around it that already protects it when you put it down on the desk, etc.
sanjsrik said:
I see this question a lot from people and I'm guessing they don't realize the camera has a bezel around it that already protects it when you put it down on the desk, etc.
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Click to collapse
I realize the camera has a bezel around the lens. But if I set the phone down on a rough surface and uneven and surface, such as asphalt, that tiny bezel will not protect the lens. However if the camera lens does not protrude at all from the case, there is more of a chance the camera will be protected.
I just got mine today. I ordered from ebay. I am quite pleased with it. I can't believe how much easier the buttons are to push with this case.
Great Case
I bought two of these cases straight from daydeal and one was cracked and the other was messed up on the side. I called them and they sent me two more no questions asked. I love these cases they are great. I have bought many cases for my phone and these are by far the best and and Daydeal is a great company.
clear on clear, 4.99 free shipping. ordered friday, i have it now (monday). it is no homo, but spanks these other ones, does a backflip, and runs off.
Clear TPU + PC Cover Case for HTC EVO 4G
akastixx said:
clear on clear, 4.99 free shipping. ordered friday, i have it now (monday). it is no homo, but spanks these other ones, does a backflip, and runs off.
Clear TPU + PC Cover Case for HTC EVO 4G
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Click to collapse
^^..chuckle...got my replacement today. Came in totally current packaging. The first one was already a return probably.
sanjsrik said:
I see this question a lot from people and I'm guessing they don't realize the camera has a bezel around it that already protects it when you put it down on the desk, etc.
Click to expand...
Click to collapse
I'm guessing you don't realize that this so called "bezel" is nothing more than fail. I have never set my phone down on anything I would consider a rough surface (certainly not asphalt) and my camera lens has at least half a dozen noticeable scratches on it. There is not a single scratch on any other part of the phone, only the camera lens itself is scratched.
If this bezel does such a good job of protecting the camera lens then why does mine have scratches all over it?
Main Frame said:
I'm guessing you don't realize that this so called "bezel" is nothing more than fail. I have never set my phone down on anything I would consider a rough surface (certainly not asphalt) and my camera lens has at least half a dozen noticeable scratches on it. There is not a single scratch on any other part of the phone, only the camera lens itself is scratched.
If this bezel does such a good job of protecting the camera lens then why does mine have scratches all over it?
Click to expand...
Click to collapse
I'm curious about this and I'm asking with no malice of forethought or intention, but why would anyone set a $500 piece of equipment down ON a camera lens, regardless of what the manufacturer tells you about a bezel or not (regardless what I have said) face DOWN on asphalt and then state that that the camera lens has scratches on it? I'm really curious.
Do you also key up your car door and stand back in amazement that keys have that effect on car doors and paint and metal?
Reminds me of an old joke:
Patient: Doctor, it hurts when I stick this pencil in my eye.
Doctor: Then don't stick the pencil in your eye.
WHY take a device with a camera lens and put it face down (up, that is, meaning with the camera lens on the asphalt) and then act amazed that the lens was scratched? Was it something unexpected?
I mean you haven't set your device down on asphalt but what do you imagine would be the outcome? The bezel is not meant to protect your device's lens from irresponsible behavior, just casual putting it on a desk.
I put my device on a desk all day long and my camera lens is perfectly fine. What kind of desk do you put yours down on that it has so many scratches after only 2 months?
I just checked my device, not a single scratch. I've had it since the first day it was released. Absolutely NO camera lens scratches. And, I keep my device in my pocket.
Yeah, I'm not sure why anyone would do that (setting $600 phone on asphalt). That's a question you should be asking ritzbrie.
I have taken great measures to keep my phone looking brand new. I usually keep it in my pocket, but when it's charging I will lay it on my computer desk or coffee table. There have been times I have placed my phone on the couch or the bed, but I seriously doubt the couch cushion is what scratched my lens.
I started out always laying it camera side down because I wanted to make sure I didn't get any scratches on the screen, but I soon came to find that I now have multiple scratches on the camera lens. It's frustrating to say the least. To my knowledge I have never placed the phone on any surface that could potentially scratch the lens even if the bezel wasn't there.
Now I won't even set the phone directly on any hard flat surface. If it's going to be on my computer desk for charging I place it on the mouse pad. On any other desk I will make sure it is resting on an envelope or a note pad of some sort.
Do you also key up your car door and stand back in amazement that keys have that effect on car doors and paint and metal?
Click to expand...
Click to collapse
The accurate analogy for my situation would go more like this..
Are you amazed that your two month old car door is all keyed up when your car has rarely been out of the garage and you have only used the remote key-less entry to unlock it?
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Click to collapse
And my answer would be yes! (although I wouldn't put it past some douche bag to key up my car in the Wal-Mart parking lot just for the hell of it, but that is clearly not what has happened to my phone)
Main Frame said:
Yeah, I'm not sure why anyone would do that (setting $600 phone on asphalt). That's a question you should be asking ritzbrie.
I have taken great measures to keep my phone looking brand new. I usually keep it in my pocket, but when it's charging I will lay it on my computer desk or coffee table. There have been times I have placed my phone on the couch or the bed, but I seriously doubt the couch cushion is what scratched my lens.
I started out always laying it camera side down because I wanted to make sure I didn't get any scratches on the screen, but I soon came to find that I now have multiple scratches on the camera lens. It's frustrating to say the least. To my knowledge I have never placed the phone on any surface that could potentially scratch the lens even if the bezel wasn't there.
Now I won't even set the phone directly on any hard flat surface. If it's going to be on my computer desk for charging I place it on the mouse pad. On any other desk I will make sure it is resting on an envelope or a note pad of some sort.
The accurate analogy for my situation would go more like this..
And my answer would be yes! (although I wouldn't put it past some douche bag to key up my car in the Wal-Mart parking lot just for the hell of it, but that is clearly not what has happened to my phone)
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THIS is why I don't go to Walmart, the douchebags. Of course, in NYC, there are no Walmarts. Probably to keep the douchebags out of their parking lots if there were any.
sanjsrik said:
I'm curious about this and I'm asking with no malice of forethought or intention, but why would anyone set a $500 piece of equipment down ON a camera lens, regardless of what the manufacturer tells you about a bezel or not (regardless what I have said) face DOWN on asphalt and then state that that the camera lens has scratches on it? I'm really curious.
Click to expand...
Click to collapse
Ever try lifting something heavy in a pair of gym shorts? I rather set the phone down on the concrete than risk having it fall from my pocket onto the asphalt.
Just a little FYI, under VERY close inspection, this so called bezel that is supposed to protect the camera lens, doesn't even protrude from the back of the phone as far as the lens does.
What I'm saying is, the lens itself sticks out further than the surrounding bezel. So when the phone is resting on a flat surface it is actually the camera lens it is resting on, and I guess this protects the shinny bezel from getting scratched?

Screen protector / screen film recommendations?

I was wondering if there are any go to screen proctectors? Any to avoid, like do any cause issues with the touch screen?
Sent from my Galaxy Tab!
I'd avoid the hard plastic static-type. They're difficult to put on without dust. I've been using the ones from clearprotector (.com). 50% off and free ship with the code iwantultra (have it memorized cause I've gotten several). The corners and edges are kind of a ***** to get on, but they work well and come with a lifetime warranty (or so they say...). This is a wet-application so don't use them unless you're willing to take the time to watch the youtube videos to learn how to install, and then takes about 20 minutes to install.
I get mine from www.bestskinsever.com. I've had no problems with them. The screen protector is easy to apply and very durable.
I have Ghost Armor on mine and like it, it is a bit smoother than Zagg or Bestskinsever.
Be warned if you want the full body protection, adding this to the back of my tab caused me to have the newton ring problem. I never had the problem with just the screen protector on, I should I have just stuck with the screen and not the entire thing but I really wanted the matte back on my tab.
Thanks fellas. I have and used to do/use the wet application ones for a while. Then I got tired of them and just went with the cling ones. I think I'll get the wet app and it should last a longgg time. Especially since Im not going to be using the tab every day.
I went with Clarivue on the recommendation of a friend.
It's decent enough, no tackiness or anything like that but it's not the best fitting, could've been a couple of mm wider and taller.
Other than that, whilst I've had a long-standing dislike for them, recently I've found Zagg's InvisibleShield protectors to be pretty decent - they seem to be very well fitted and the tacky feel to them that I remember doesn't seem as noticeable.
Kinda wish I'd gone with them for my Tab
Which would you guys say offers the smoothest screen experiences of all? I don't care about longevity as I only use my tab about once every 2 weeks
Imo the smoothest would be the cling on ones.
Sent from my Galaxy Tab!
I purchased these in July from Amazon. http://www.amazon.com/gp/product/B0058NXPLK
I was never a fan of the "wet" applications, to me it just seemed like too much work and I was never comfortable spraying any type of liquid all over my devices, regardless of how harmless they might be.
But anyway, this is a clear, non-matte protector that is the "static cling" kind of application. Once it goes on properly, you cannot see that is even there. The touch feeling is the same as if you had no protector on. I really feel that those matte ones, while they do reduce sun-glare, a lot of them provide a "tacky" feeling that maybe is fine for a smaller screen such as a phone, but can become very annoying for a larger screen if you do a lot of swiping across the larger surface area of a tablet. But that is a personal thing....I usually don't use my tablet outside in the bright sun anyway, so the matte types are useless for me.
I've had it on since the end of July and it's held up very well. You do have to wipe the smudges off the screen occasionally, but you'd have to do that anyway even with no protector. I'm extremely satisfied with these.
So I've got an Invisible Shield en route for my Tab, will post back when it arrives.
Same here haha.
Sent from my Galaxy Tab!
I just bought the glare-reduction screen protector from BodyGuardz. Has anyone else had any experience with them? I wanted something that would offer a decent amount of protection for the screen (fingerprint and physical pressure), but also not reduce the touch sensitivity at all. (I type with the tip of my nose since I can't use my fingers, and trying to press too hard hurts )
Not sure where you can get it, but here in Singapore there's a brand called DataFlex and their screen protectors seem really good.
I bought SGP steinheil shield ultra optics. I liked it.
Raistlin1 said:
I have Ghost Armor on mine and like it, it is a bit smoother than Zagg or Bestskinsever.
Be warned if you want the full body protection, adding this to the back of my tab caused me to have the newton ring problem. I never had the problem with just the screen protector on, I should I have just stuck with the screen and not the entire thing but I really wanted the matte back on my tab.
Click to expand...
Click to collapse
So this newton ring issue is a major problem. What if I just protect the back and leave the screen open? I have the new logitech keyboard case on the way and the front is protected in the case, but the back is exposed. I planned on protecting the back only. But I wont do anything if it'll case the newton rings.
Newton Ring?
nuprotocol said:
So this newton ring issue is a major problem. What if I just protect the back and leave the screen open? I have the new logitech keyboard case on the way and the front is protected in the case, but the back is exposed. I planned on protecting the back only. But I wont do anything if it'll case the newton rings.
Click to expand...
Click to collapse
Yeah. Same here. Just want a more "grippy" back. How does one produce Newton Rings from the back of the device. Methunked it was a display issue resulting from the interaction of the protector and display glass...kinda by definition...
Hopefully we'll find out soon. I just want to protect the back.
skeeter123 said:
Yeah. Same here. Just want a more "grippy" back. How does one produce Newton Rings from the back of the device. Methunked it was a display issue resulting from the interaction of the protector and display glass...kinda by definition...
Click to expand...
Click to collapse
I blame the install of the rear skin because I had the screen skin installed first and then three weeks later I had the rear done. He turned the tab face down and installed the skin. When he turned it over, bam, Netwon Rings...
I never had them before the front screen protector, during the front screen protector install or after the front protector was on the Tab.
Will it happen to you? I have no idea but from what I have read about the problem it is caused because of the Tab moving/flexing which can be caused by excessive heat and certain handling of the Tab.
thanks!
Raistlin1 said:
I blame the install of the rear skin because I had the screen skin installed first and then three weeks later I had the rear done. He turned the tab face down and installed the skin. When he turned it over, bam, Netwon Rings...
I never had them before the front screen protector, during the front screen protector install or after the front protector was on the Tab.
Will it happen to you? I have no idea but from what I have read about the problem it is caused because of the Tab moving/flexing which can be caused by excessive heat and certain handling of the Tab.
Click to expand...
Click to collapse
Thanks for taking the time to explain the details. Sounds like a warranty kinda thing mebbe. Hope it gets resolved! Mine is on order and I'll watch out for this issue.
Cheers!
slack04 said:
I'd avoid the hard plastic static-type.
Click to expand...
Click to collapse
I bought an anti-glare protector from Cellularbuy on eBay and managed to get it on in one go with no dust at all. The protector fits perfectly and the camera and light sensor holes line up spot on. The anti-glare makes the screen look a little grainy, but I hear that even the Steinhell ones that are many times more expensive have the same problem.
This has been gone over millions of times on each forum here, but here's how I did it:
-Wipe the screen down with a soft cloth and glasses cleaner or isopropyl to get any grease off
-Run the shower in a small bathroom on hot until the room is unbearably steamy
-Put on a hat to keep your hair and head funk from falling on the screen
-Line the protector up on the screen before removing the film and tape it on one side with a few pieces of Scotch tape
-Also make a "handle" out of tape to put on the top of the protector opposite the taped-down end. This will help with alignment
-Go into the bathroom and clean the screen with a good microfiber cloth. Also clean the front and back protective sheets on the film so there's no dust to come off when you start peeling them. The steam should be enough to wet it. Take one final look
-Peel the protector back and lay it down pulling the taped edge taut to keep it lined up
-Smooth any bubbles out with a credit card BEFORE peeling the top sheet off
IF you do have any dust, use a piece of tape on a corner to lift up the protector and another piece of tape to pick up the dust. If the room is steamy enough and you did a good job of wiping the screen this shouldn't happen.

Back camera lense

Hi..
Im not sure if anyone else is feeling what I'm feeling, but I'm literally scared to put this phone down on a hard surface... I feel that back camera lense will get scratched quite easily...
At the moment my phone is balancing on a pair of socks...
Somewhat agree - I mean, my Desire was the same, I think I'm just conscious of the fact that this is a gorgeous device and I don't want to mark it in any way.
I have an Oakley sunglasses bag that I rest it on when face up, but mostly I just put it face down. I mean, you can attack the screen with keys and it won't scratch, so I figure face down is the safest. Plus the back of the phone looks so amazing!
Thats a good point.
Looking forward to when Casemate release their cases for this phone. Hopefully that will have some sort of protection for the lense
A day after I received mine, I'd already managed to put a small yet noticeable scratch across the camera's glass surface and its metal rim. That's despite the fact that I don't place it on hard surfaces nor pocket it without the use of the official pouch. Though I'm thinking it might be a factory defect, it can't be stressed enough how vulnerable that particular area of the device is.
Have a scratch on the metal rim also, very small but yeah on a brandnew device..
Sent from my HTC One X using xda
stanny2k said:
Im not sure if anyone else is feeling what I'm feeling, but I'm literally scared to put this phone down on a hard surface... I feel that back camera lense will get scratched quite easily...
At the moment my phone is balancing on a pair of socks...
Click to expand...
Click to collapse
I'm exactly the same. It's a bit frustrating to think they put all that effort into giving us the Gorilla glass 2 on the screen, extra strong plastic on the case and an easily damaged camera lens that protrudes from the back. Go figure.
It wouldn't have been quite as bad if they'd recessed the glass lens so that it's less likely to come into contact with any surfaces.
I hope those socks are clean!
Also have a scratch on mine, just by the rim. Didnt think anything of it before getting the phone but it is badly thought out imo. I would have rather the phone be a little thicker and the lense/glass better protected than it is. Ah well...
Sent from my HTC One X using xda premium
leaston said:
It wouldn't have been quite as bad if they'd recessed the glass lens so that it's less likely to come into contact with any surfaces.
Click to expand...
Click to collapse
I'm pretty sure I read somewhere that it is slightly recessed - by looking at pictures I don't know if it is recessed enough to properly prevent scratches, though.
Look here: http://forum.xda-developers.com/showthread.php?t=1577895&page=3
Discussion about how to protect your camera lens.
I applied a cut-out of the original HTC screen protector on the lens and can't see any reduction of image quality ... Hopefully it protects the lens ...
SamWhite said:
I'm pretty sure I read somewhere that it is slightly recessed - by looking at pictures I don't know if it is recessed enough to properly prevent scratches, though.
Click to expand...
Click to collapse
It is recessed? Crikey, I can't see or even feel it. The surfaces most likely to scratch it are probably rough enough to reach the glass despite the microscopic recess
I bought a White Frosted Gel case. If I put the phone on a flat surface the lens is protected by the case. That is if you want a case
using an adhesive 16mm rooundpad
On the cam of the 1S the lens is slightly recessed. Unfortunately not on the 1X.
I put an anti sliding, anti vibrating pad for soundspeakers on top of of it. Sticks during daily use like a charm and is removed and put back for filming in seconds.
Yeah, really simple but effective
Edit: No way I am hiding this beast in a pouch. It shall shine and chime. The pouches are for my daughters
Hmm it is actually fractionally recessed, like a fraction of a mm. But not enough that if there was a bit of grit on the table, it wouldn't catch it. Also the plastic lens surround (silver finish), is not the same quality as the polycarbonate. So yes, it screams "scratch me" which is a bit silly considering the rest of the phone. You would actually be better to put it face down than face up on a table, but then you can't see the screen! Doh!
For those with the white phone, you could consider HTC HC C700 clip on back cover. It is basically translucent so you can still see the back through it, but it stupidly doesn't have the cut-out holes for the forthcoming docks. For that you will need HTC HC C740 clip on covers which don't have a see-through version! *sigh*
Have a look at the pouches thread in the accessories,I got a nice HTC side flip case phone still feels great in hand but the.plastic back is just enough so you can put it down and the lense does not touch the surface
Sent from my HTC One X using xda premium

Scratches around screen surround

Looks like there is a plastic strip around the screen before the aluminium bezel as mine after just 2 days with a case has fine scratches already be careful peeps will annoy some.
r8dooo said:
Looks like there is a plastic strip around the screen before the aluminium bezel as mine after just 2 days with a case has fine scratches already be careful peeps will annoy some.
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Click to collapse
I was supposed to create a thread regarding this but yes, I can confirm my P20 got scratched on the plastic strip surrounding the the screen as well!!! It is annoying!! why the heck did they use glossy plastic instead of the matte (like on the iPhone X)!!!! Mine actually was covered with case since day 1 but the friction on the case caused this!
SO.... ANYTHING THE TOUCHES THE PLASTIC WILL CAUSE IT TO GET SCRATCHED. PERIOD. Screw Huawei!
I just noticed that, the plastic is pretty thick, about 1mm, and I though it was a curve glass that run right down to the metal, also do note the metal around the back camera is also very easy to get scratched.
ijuanp03 said:
I was supposed to create a thread regarding this but yes, I can confirm my P20 got scratched on the plastic strip surrounding the the screen as well!!! It is annoying!! why the heck did they use glossy plastic instead of the matte (like on the iPhone X)!!!! Mine actually was covered with case since day 1 but the friction on the case caused this!
SO.... ANYTHING THE TOUCHES THE PLASTIC WILL CAUSE IT TO GET SCRATCHED. PERIOD. Screw Huawei!
Click to expand...
Click to collapse
I have issue with p20 after a week use with fulltime case on. Very poor quality build.
oh well, I just have to live with the scratches. I'm just pissed that Huawei overlooked this issue when they did their QA.
Same here. Very bad quality. Shame on you, Huawei.
I have the issue of the back panel getting really scratched uo even with a case on permanently
Yep. I got the same issue. Damn it. I've been carefull with the phone all the time. It is perfect except that area u mentioned.
that's just stupid for a 700 USD phone.
Can anyone share a screenshot of these scratches you guys are talking about? I've had mine for about 3 weeks now (factory case+screen protector on) and don't see these scratches.
Some pics
any fix for this? at least to make the scratches less visible? damn piss me off.
I got Huawei P20 Pro and after 5 min of use it already has scratches on back glass. Sony XPERIA XZ2 Premium after a month without any case still doesn't have scratches on back glass. Bad quality for this price. Very disapointed. **** quality.
come on guys, it cant be that bad. I saw a ton of 2nd hand p20s and none of them had those scratches.. I had p9, p10, mate 9 .. and never had any issues. I am planing to buy regular p20, but you are getting me worried
I don't have any scratches... What are you doing with these phones??!! Scratches cannot comes by itself
I can confirm the same issue. I dont know why they decided to use plastic. I owned m2 m3 and now i own mediapad m5 and they all are with metal body with no signs of scratches in normal use. I'm too quite disappointed. Its weird build quality to be worse than their tablets for such high price. Otherwise i like the phone very much. The back is quite sensitive to scratches. I have one already even I've never use it without case. But it's very cool and beautiful with glass back. Can someone with mate 10 pro can confirm if the build quality is better or the same.
I think the P10 has the same "flaw" but I never had any issues with it.
edit: I bought a new p20, used the huawei case that comes in the box from the day 1..and yes.. I can already (after a week or so) see some scratches around the screen. nothing major though.. you have to go outside and keep tilting the phone from one side to another to be able to notice it.
I think they're factory scratched
Hello! Im from Chile, I have this phone since a couple of weeks now and yes, I can confirm that it has this exact same issue.
I'm a maniac when it comes to phone care, I've been using mine with the silicone case included since day 1, in fact I still haven't removed the back protective film, I think those scratches appear because of the friction caused when you put on the case and take it off a couple of times. The other day, I had to swap SIM cards a couple of times and noticed those ugly scratches, thought it was dirty but nope, it's a bummer for a premium flagship device, bad idea to use black, glossy and cheap plastic on the bezel.
Well... I guess we will have to live with it, because changing the whole LCD panel is not cheap nor easy, it's not worth the hassle.

S9+ scuffed up from Spigen wallet case. Any thoughts on trying to clean ?!

Hey all. Quick question here. I bought an S9+ without any contracts or anythign cash. I was due for an upgrade so I figured I would splurge. When I bought the phone I picked up an otterbox and a glass screen cover. I spent good money on the glass and I literally applied it right after I unboxed the phone, gave the screen a quick spray with the included solution and cleaned it up to perfection. The glass itself was annoying due to the loss in sensitivity. I set up the higher sensitivity in the phone, but I still had sensitivity issues when I noticed the glass protector was separating from the screen. Very annoying and one day I just yanked it off due to constant typing errors from inputs not registering. So I went online to Amazon and I picked up a Spigen wallet case so I could protect my screen in my pocket while not bothering with annoying screen protectors.
After a few short weeks, I noticed my phone had scuffs from the stitching on the case. I cant believe how fragile this screen is considering it was just a soft material scuffing it up so bad.
Anyhow, it's not a MAJOR issue because I do not notice them when the screen is on, but it certainly looks shady and will affect resale if I want to sell my phone. Any thoughts on buffing out the very small micro scratches?! Im nervous to take a magic eraser to the screen, but I have some at home and am tempted to test that out. Im almost curious if Samsung would warrant that, but I highly doubt it since it was an aftermarket case.
Looking for opinions. I am attaching a link to my Amazon review where I took a picture to show. Im not sure how to attach in here due to lack of file storage. Thanks for any advice.
https://www.amazon.ca/gp/customer-r...ef=cm_cr_dp_d_rvw_ttl?ie=UTF8&ASIN=B0789R1F6N
I have carried my phones in my pocket for years and never had a scratched glass. I don't put anything like keys in the same pocket but that's why I wear jeans, shorts, and slacks with 2 pockets. ?
Tel864 said:
I have carried my phones in my pocket for years and never had a scratched glass. I don't put anything like keys in the same pocket but that's why I wear jeans, shorts, and slacks with 2 pockets. ?
Click to expand...
Click to collapse
So many people say they do this And never get scratches, yet every phone I've had had ended up with micro scratches. I'm the same add you and never place my phone in a pocket with anything else...
riso123 said:
So many people say they do this And never get scratches, yet every phone I've had had ended up with micro scratches. I'm the same add you and never place my phone in a pocket with anything else...
Click to expand...
Click to collapse
Never had any scratches on any of mine either, but might depend where in the world you are, certain types of dust/sand that have a high Mohs scale value could scratch gorilla glass, possible your region has those where ours don't, or at least not commonly
First few days I get a new phone I carefully clean it with a proper screen cloth, a week later I'm wiping it on pretty much anything soft I am close to
gemini8026 said:
Hey all. Quick question here. I bought an S9+ without any contracts or anythign cash. I was due for an upgrade so I figured I would splurge. When I bought the phone I picked up an otterbox and a glass screen cover. I spent good money on the glass and I literally applied it right after I unboxed the phone, gave the screen a quick spray with the included solution and cleaned it up to perfection. The glass itself was annoying due to the loss in sensitivity. I set up the higher sensitivity in the phone, but I still had sensitivity issues when I noticed the glass protector was separating from the screen. Very annoying and one day I just yanked it off due to constant typing errors from inputs not registering. So I went online to Amazon and I picked up a Spigen wallet case so I could protect my screen in my pocket while not bothering with annoying screen protectors.
After a few short weeks, I noticed my phone had scuffs from the stitching on the case. I cant believe how fragile this screen is considering it was just a soft material scuffing it up so bad.
Anyhow, it's not a MAJOR issue because I do not notice them when the screen is on, but it certainly looks shady and will affect resale if I want to sell my phone. Any thoughts on buffing out the very small micro scratches?! Im nervous to take a magic eraser to the screen, but I have some at home and am tempted to test that out. Im almost curious if Samsung would warrant that, but I highly doubt it since it was an aftermarket case.
Looking for opinions. I am attaching a link to my Amazon review where I took a picture to show. Im not sure how to attach in here due to lack of file storage. Thanks for any advice.
https://www.amazon.ca/gp/customer-r...ef=cm_cr_dp_d_rvw_ttl?ie=UTF8&ASIN=B0789R1F6N
Click to expand...
Click to collapse
Caring your phone in your pocket is not safe if you are in dusty environment. One speck of sand dust can scratch your screen. The case probably picked up some particles. The stitching can not scratch the glass, neither can keys, coins, knives etc. Only things that are harder than glass like quartz. Even a speck of quartz dust can scratch your screen. You have to keep dust, dirt, and sand away from your screen or it will get scratched.

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