Does this sound familiar?
Since updating to an Android Lollipop rom, my Windows PC / Laptop no longer detecting my device
Click to expand...
Click to collapse
This seems to work for most any device changing Android OS on their device
Disconnect your device from your PC/Laptop.
1
From your Device, disable USB Debugging found in Settings > Developer Options.
1
From your PC/Laptop go to Device Manager, click on View> Show Hidden Devices.
1
Double click Composite ADB Interface, click on Properties.
1
Click on the Driver tab and choose on Roll Back Driver. This will uninstall the problematic drivers.
Should 'Roll Back Driver' option be grayed out, click Uninstall.
1
In the confirmation pop up window, click the box marked "Delete the driver software for this device" and then click OK.
Repeat this step for all Composite ADB Interface' entries.
1
Shut down your PC/Laptop, then start again.
(IMPORTANT: Do not "Restart" from the shutdown menu, you must do a full shut down)
1
Once PC has fully rebooted, open device manager and keep it to the side.
1
Connect the device to your PC/Laptop. Your PC will recognize the device as a storage device.
1
From your device go back to Developer options and select USB Debugging.
1
Unplug the device, wait 15-20 seconds and reconnect. You should now see your device from you PC and Device Manager should now have a "Portable Devices" folder
1
Should 'Composite ADB Interface' show up again, repeat (4) and (5) to roll back the driver update.
Ƹ̵̡- It seems, using the universal driver is also a good suggestion. These can be downloaded here -Ʒ
LGUnitedMobileDriver Version 3.11
[URL="https://dl.dropboxusercontent.com/u/31151290/LGMobileDriver_WHQL_Ver_4.0.3.exe"]Newest version 4.03[/URL]
try to reinstall your OS.
always works.
In my device manager there is no ACER.... When I connect my LG G3 (F400S) Android 4.4.2 version, nothing happens in the PC, nothing happens in the device manager (no refresh, no new drivers of LG or LGE), the phone just charges (nothing from the notifications as well). I have installed the LG drivers (latest from LG website), LG PC Suite, tried to connect from LG PC Suite, but the PC refuse to detect the phone. I tried with different USB cables, different USB ports and different PC with different windows (7, 8.1 and 10), absolutely nothing. More surprisingly, my friend has the LG G3 (D855) which he can connect and get detected by his laptop but mine does not in this laptop with his cable in the same USB port! I think the problem is with the phone itself even if it charges. Please HELP!!
@Mr Rus
Is this device new or did you purchase used?
Does the device charge? If so, how?
Has your LG G3 ever been connected to your PC/Laptop?
Do you hear any sound from your PC, when you connect the device via USB cable?
Hi,
1. The device was bought as used online. It said new on the website but by the look of it i know it is used (scratch at laser autofocus and screen not properly glued OR it is a defective one).
2. Yes it does charge with the charger. The one i got charged the phone 0 to 100 in 4 hours. So i use my tablet charger (5V, 2A) to charge the phone with another cable (about 2h and 15min from 0 to 100) as the cable which came with the phone also causes the slow charging. When connected to the PC the phone vibrates and charges. I can see the 'electric current' on the battery icon and on the lock screen I can see it says charging (%).
3. It is the first time i've connected the phone with my different PCs. First one i tried without the drivers installed then tried with driver and pc suite installed. In the second PC the driver was installed first then the phone was connected. No positive result.
4. No, no sound at all. But i remember that there was some android adb stuff in the device manager (maybe same to the ACER...), i uninstalled it without checking the box mentioned in your instructions unfortunately. Then i heard a sound when connecting the phone. And right after that another sound, in my taskbar it says unknown device and error (i forgot the error code). But nothing on my phone in the notifications, it just charges. Under USB controllers in my pc i could see Unknown usb composite device (something like that) with yellow exclamation mark. I googled and had this uninstalled. Since then no sound at all.
I cannot return the phone for exchange as the shipping cost would be too much for me to afford (about USD 70-90). I am waiting for a software update as maybe this will solve the problems. I am still with kit kat 4.4.2. But if this is a hardware issue, it would be difficult to solve this.
Also the USB OTG does not work.
Mr Rus said:
Hi,
1. The device was bought as used online. It said new on the website but by the look of it i know it is used (scratch at laser autofocus and screen not properly glued OR it is a defective one).
2. Yes it does charge with the charger. The one i got charged the phone 0 to 100 in 4 hours. So i use my tablet charger (5V, 2A) to charge the phone with another cable (about 2h and 15min from 0 to 100) as the cable which came with the phone also causes the slow charging. When connected to the PC the phone vibrates and charges. I can see the 'electric current' on the battery icon and on the lock screen I can see it says charging (%).
3. It is the first time i've connected the phone with my different PCs. First one i tried without the drivers installed then tried with driver and pc suite installed. In the second PC the driver was installed first then the phone was connected. No positive result.
4. No, no sound at all. But i remember that there was some android adb stuff in the device manager (maybe same to the ACER...), i uninstalled it without checking the box mentioned in your instructions unfortunately. Then i heard a sound when connecting the phone. And right after that another sound, in my taskbar it says unknown device and error (i forgot the error code). But nothing on my phone in the notifications, it just charges. Under USB controllers in my pc i could see Unknown usb composite device (something like that) with yellow exclamation mark. I googled and had this uninstalled. Since then no sound at all.
I cannot return the phone for exchange as the shipping cost would be too much for me to afford (about USD 70-90). I am waiting for a software update as maybe this will solve the problems. I am still with kit kat 4.4.2. But if this is a hardware issue, it would be difficult to solve this.
Also the USB OTG does not work.
Click to expand...
Click to collapse
I have the same problem...
Maybe you have some problems with usb
Maybe you have some problems with usb port. I use usb hubs in such situations. Somehow, gadget seamlessly connects to a PC via the the extraneous device. I found good reviews for usb hubs on topchoice.best, if you suddenly decide to take my advice.
Go to settings
Then PC Connection
Check to see if phone is set to MTP
Sent from my VS985 4G using XDA Free mobile app
xenevo said:
Go to settings
Then PC Connection
Check to see if phone is set to MTP
Sent from my VS985 4G using XDA Free mobile app
Click to expand...
Click to collapse
There is no PC connection setting, no MTP settings as well.
I am on a stock based rom.
If you are using aosp or cm based you might find the mtp in storage settings.
If the previous owner defaults the connection to charge only then windows will not detect the phone.
A friend of mine did the same and i found the setting to reset back to a mtp connection when plugged in with usb.
If i remember i had to hit the ellipsis button ... The three dots and it was in there. Sorry i am vague but it was a long time ago and i am stock based.
If somebody running aosp or cm can chime in and tell him where exactly that setting is that would be nice.
Otherwise goggle it.
Good luck my friend!
Sent from my VS985 4G using XDA Free mobile app
xenevo said:
I am on a stock based rom.
If you are using aosp or cm based you might find the mtp in storage settings.
If the previous owner defaults the connection to charge only then windows will not detect the phone.
A friend of mine did the same and i found the setting to reset back to a mtp connection when plugged in with usb.
If i remember i had to hit the ellipsis button ... The three dots and it was in there. Sorry i am vague but it was a long time ago and i am stock based.
If somebody running aosp or cm can chime in and tell him where exactly that setting is that would be nice.
Otherwise goggle it.
Good luck my friend!
Sent from my VS985 4G using XDA Free mobile app
Click to expand...
Click to collapse
Unfortunately there is no such setting. I am using the stock ROM from LG itself (android 4.4.2) and the only setting about PC connectivity is Share & connect --> LG PC Suite. There is not options for MTP even after connecting the phone. I know for my friend when he connect his, he get the notification to change to charge only, MTP etc from the notification bar, but mine nothing. I done factory reset so, I do not think that the default setting is still set to charge only. Tried everything for this issue :/
For a last resort you can try another usb cable and/or a different usb port. There are also apps on the play store that will do wifi direct.
Sent from my VS985 4G using XDA Free mobile app
Thanks bro. Good job.
@TonyStark, thanks for the job you have done, for us, but my friend's AT&T LG G3 does not connect to PC at all, i have tried many ways like 3845#*850# Post Setting > Diag Settings > USB Set for Diag && Settings > Diag Settings > USB Set for Diag, but still no luck, i have also installed LGUnitedMobileDriver which was also suggested by you on the first post, No Luck yet,
Edited: In the last i came to know that the USB jack or port of the G3 was badly damaged, hence, after knowing that i told my friend that he is luck because his devices is still charging with this port condition. And he went to the hardware shop happily
And you were pleased to shut down that thread, I don't know why? may be you were trying or looking to make something better than that but we lost a good hope.
Now please help me what can i do with it, it is running 4.4.2, any thing we want to do with it is failed due to no USB connection to the PC,
by the way, i know i can root it with kingoroot and install autoRec and than TWRP and can upgrade to Lollipop by the way of putting all material into SDCard but does updating solves the USB connection problem OR we will be in the same state. As far as Marshmallow is also landing soon so, I think my friend must not stay on kitkat, and lastly an LG G3 like wooping device may not live its all life without USB connection. Please help. Thanks
in device manager i cant find adb interface so i cant proceed
w1040 said:
in device manager i cant find adb interface so i cant proceed
Click to expand...
Click to collapse
I have this same problem. There is no Composite ADB Device in manager. I can't seem to find anything to give me any help. Can someone help us???
gonehaywire said:
I have this same problem. There is no Composite ADB Device in manager. I can't seem to find anything to give me any help. Can someone help us???
Click to expand...
Click to collapse
I have this same problem
how
you can use last version lg mobile driver
You can access the PC connection from your phone setting/storage/upper right corner option/USB PC Connection.
Then you will have 3 options of Charge tablet, Media sync (MTP), Send images (PTP)
Unfortunately even after I select MTP, my PC still can't detect my tablet LG G Pad 7.0 LTE
hi, thanks for sharing this info (new member here)
Related
Hey guys, after my phone's last software update I have sort of a problem. I can't connect it to my computer. When I plug it in the computer it says USB device not recognized and I've tried on more than one pc and the results are similar. I tried installing new drivers and LG pc suite (which work but with the wireless connection). And my G Pad 8.3 works like a charm so the problem must be in my phone. The software version which i received is v20u.
Oh and I tried factory reset and again it didn't work. I hope you can help with this bizarre problem.
Try switching in the USB connection option to ptp....
jonnyszt said:
Try switching in the USB connection option to ptp....
Click to expand...
Click to collapse
Can you explain how to do that? Thanks
When u hook it to ure pc. In ure notif bar pull down itll say usb options or cahrge only or such click it and change it thsre this. Is on ure phone not pc
yeah but that's the problem my phone recognize the usb only like charger and no matter if i put it in the computer it still only charge the battery and doesn't show the usual options about the pc connection.
Why So Serious said:
yeah but that's the problem my phone recognize the usb only like charger and no matter if i put it in the computer it still only charge the battery and doesn't show the usual options about the pc connection.
Click to expand...
Click to collapse
Have a look here it may help >> http://forum.xda-developers.com/lg-g3/help/answer-windows-8-8-1-detecting-lollipop-t2967574 <<
I saw that before i wrote the thread but I can't seem to find " ACER Composite ADB Interface" in my device manager neither when my phone is connected nor when it's not. I think it might be something with the latest software cause before that I never had a problem connecting it to the pc.
PS: i even tried connecting the phone to my TV to see if it'll find it like a flashdrive and againt it started charging and nothing else
Hi Guys,
A weird one here for you, I'm already contemplating throwing my phone at a wall that's how long I've been trying to fix it.
I have a LG G3 D855 Gold 32gb model purchased via Kogan in Australia.
The unit is now on Android 5.0 (no updates available for 5.1+) - Software Version V20i-SEA-XX with Build number LRX21R.A1440645925.
This phone is non-rooted with stock ROM etc.
So the issue at hand, I upgraded my Win7 PC via the upgrade option to Win10 to retain my games/files etc.
Now when connecting the phone to the PC it only goes to charging mode and I am unable to click on it within the drop-down to change it to anything else.
I have tried LG G3 drivers, Googles generic drivers, ADB suite drivers. I am unable to adb find the phone, I do not have an Acer Composite device in Device Manager.
Win 10 keeps saying the device is not recognised/malfunctioned.
Tried different cords, double checked the connector on the phone for any dust specs etc.
My PC refuses to work with any driver I have thrown at it, however in each scenario with various drivers, warnings still persist in Device Manager.
Some of the drivers force the phone to connect/reconnect and cause the "ping" sound each time it disconnects and reconnects (with malfunction warning prompts).
This is on Win10 with 64bit Home edition.
I am at my wits end and can't think of anything I haven't tried beyond a factory reset of my phone (hoping not to at this stage as I'm thinking it's driver-related).
It won't let me tether or anything via USB also, same goes with USB debugging, no change.
Lastly which may also help narrow it down, with the phone plugged in BEFORE it gets to the OS, I can change between PTP/MTP and USB charge, however once the Win10 OS loads up, it disconnects/malfunctions and lists Charge Only.
And yes, this phone can connect on my Win7 small PC which I use for testing crap out on.
Any ideas guys?
Let me know if any log files or anything is required.
At this stage I am unable to do a root to the phone (due to adb issues etc) nor can I connect to the internal phone system unless I use in the in-built file explorer.
Edit: *SOLVED*
Ok so turns out the issue is, and this is just my case, my motherboard has various utilities, one of which is a USB 3.0 boost option.
When I did an upgrade to Windows 10, it somehow screwed up various programs on my PC including registry etc.
I reinstalled the particular utility (I was actually trying to fix my graphics clock etc so happy coincidence) which also re-installs the USB 3.0 Boost software which in turn has fixed my USB Ports.
So if you have a custom built PC (my Motherboard being a Rampage 4 Formula). Check the Mobo Utilities/Drivers for any conflicts.
I have the exact same problem, and I can't seem to find a solution for months now. It's really annoying and depressing
nicholsonr said:
Hi Guys,
A weird one here for you, I'm already contemplating throwing my phone at a wall that's how long I've been trying to fix it.
I have a LG G3 D855 Gold 32gb model purchased via Kogan in Australia.
The unit is now on Android 5.0 (no updates available for 5.1+) - Software Version V20i-SEA-XX with Build number LRX21R.A1440645925.
This phone is non-rooted with stock ROM etc.
So the issue at hand, I upgraded my Win7 PC via the upgrade option to Win10 to retain my games/files etc.
Now when connecting the phone to the PC it only goes to charging mode and I am unable to click on it within the drop-down to change it to anything else.
I have tried LG G3 drivers, Googles generic drivers, ADB suite drivers. I am unable to adb find the phone, I do not have an Acer Composite device in Device Manager.
Win 10 keeps saying the device is not recognised/malfunctioned.
Tried different cords, double checked the connector on the phone for any dust specs etc.
My PC refuses to work with any driver I have thrown at it, however in each scenario with various drivers, warnings still persist in Device Manager.
Some of the drivers force the phone to connect/reconnect and cause the "ping" sound each time it disconnects and reconnects (with malfunction warning prompts).
This is on Win10 with 64bit Home edition.
I am at my wits end and can't think of anything I haven't tried beyond a factory reset of my phone (hoping not to at this stage as I'm thinking it's driver-related).
It won't let me tether or anything via USB also, same goes with USB debugging, no change.
Lastly which may also help narrow it down, with the phone plugged in BEFORE it gets to the OS, I can change between PTP/MTP and USB charge, however once the Win10 OS loads up, it disconnects/malfunctions and lists Charge Only.
And yes, this phone can connect on my Win7 small PC which I use for testing crap out on.
Any ideas guys?
Let me know if any log files or anything is required.
At this stage I am unable to do a root to the phone (due to adb issues etc) nor can I connect to the internal phone system unless I use in the in-built file explorer.
Click to expand...
Click to collapse
Try the drivers from this site
http://forum.xda-developers.com/showthread.php?t=2785089
ludoke said:
Try the drivers from this site
http://forum.xda-developers.com/showthread.php?t=2785089
Click to expand...
Click to collapse
Using the drivers on that page you have advised gives the following.
Device Manager shows a Warning on it in USB controllers as "LGE Mobile USB Composite Device". It automatically "malfunctions" according to Windows 10 and I can't change the connection interface on the phone.
Going into the properties on that device in Device Manager lists the following;
This device cannot start. (Code 10)
A device which does not exist was specified.
http://forum.xda-developers.com/lg-g3/help/answer-windows-8-8-1-detecting-lollipop-t2967574
This also works for win 10
If u find this helpful rember the thanks button
TheMadScientist420 said:
http://forum.xda-developers.com/lg-g3/help/answer-windows-8-8-1-detecting-lollipop-t2967574
This also works for win 10
If u find this helpful rember the thanks button
Click to expand...
Click to collapse
This didn't work. Already tried
Fixed my problem
I've had the same issue with my LG G3 in being unable to connect the device to my laptop. I'm not sure if the cause was a phone software update or the upgrade from Windows 8.1 to Windows 10. Either way, I searched and fixed it tonight by installing updated drivers. Hope this helps others as well.
Hmmm, I cannot post the link! technobuzz dot net lg g3 drivers
To prevent spam on the XDA forums, ALL new users prevented from posting outside links in their messages. After approximately 10 posts, you will be able to post outside links. Thank you for understanding!
Hi everyone, I bought an LG G3 Korean version (F400S) unlocked recently. It is a good phone but I am experiencing three annoying issues (out of the box) with the phone and they are:
1. NO sound at all from the back loudspeaker. The volume is set to maximum, there is no sound from music, video, notifications, touch sound effects, or even ringtone! Surprisingly, when I connect my earphones, there is sound in my earphone, when I remove the earphone, absolutely NO SOUND from the loudspeaker. The sound from ear speaker (the one used to make call) works. I have tested the ringtone in the Hidden Menu, when the ringtone is being played, there is no sound at all.
2. The LG G3 charges well when connected with the charger and when connected with my laptop as well. However, whenever I connect the LG G3 to my laptop, it only charges, it is NOT RECOGNIZED by my laptop. I have the LG Mobile driver installed (downloaded from the LG website (Korea website)), the LG PC Suite installed, the LG Mobile Phone Support Tool installed. Whatever I do, changes the USB cable/ USB port, try in different windows version (Windows 7, 8.1 and 10), USB debugging on and off, reinstall driver, reinstall driver from the option in LG PC Suite, restart the PC several times, NOTHING happens. It is not recognized at all in my laptop. ALSO I cannot see any thing related to LG driver in the Device Manager.
3. USB OTG does not work. I have tried with a working OTG cable to connect a pendrive in my LG G3, it is not recognized, even in the File Explorer of the phone. The cable and pendrive is however detected in my other android device.
The Android version of my LG G3 is Android 4.4.2 (I have received only one update for improving Google experience (about 10 MB).
The Kernel version is 3.4.0
The build number is KVT49L.F400S11a
Software version is F400S11a
Please help me, I have googled for the problems, searched in Youtube as well but no solutions. The phone was bought online, it is original but I have no warranty and even if i need to repair, I will have to send it back to China, which will be money and time consuming. Please help me.
Upgrade to v20F using this KDZ and let me know if it resolves your issues or not
http://pkg02.xcdn.gdms.lge.com/dn/downloader.dev?fileKey=FW3D4U9E02LPATRAC381YA4/F400S20F_00.kdz
itsbighead said:
Upgrade to v20F using this KDZ and let me know if it resolves your issues or not
Click to expand...
Click to collapse
Thanks for the reply, I tried your suggestion, but it did not work. Again, when I tried to connect the LG G3 to the PC so as to flash with the KDZ, it says on the taskbar: 'The last USB device you connected to this computer malfunctioned, and Windows does not recognize it'. In the Device Manager, I get USB Device Not Recognized (Error Code 43), Unknown USB device (Device Descriptor Request Failed) Error Code 43. I googled this issue as well no success, I reinstalled the LG Drivers, rebooted my PC, again NO LG DRIVERS in the Device Manager, and whenever I connect the LG G3 I get the same message I mentioned above. Hence, I cannot upgrade to the v20F version as I cannot connect the device to my PC.
UPDATE: I cannot put the device in download mode for flashing. I hold the volume up button while connecting the cable to the USB 2.0 port. The LG logo appears on the phone and it just charges. Also, I have tried to remove everything related to the drivers and reinstall, now I do not have the Error Code 43, BUT still the phone is not recognized.
Mr Rus said:
Thanks for the reply, I tried your suggestion, but it did not work. Again, when I tried to connect the LG G3 to the PC so as to flash with the KDZ, it says on the taskbar: 'The last USB device you connected to this computer malfunctioned, and Windows does not recognize it'. In the Device Manager, I get USB Device Not Recognized (Error Code 43), Unknown USB device (Device Descriptor Request Failed) Error Code 43. I googled this issue as well no success, I reinstalled the LG Drivers, rebooted my PC, again NO LG DRIVERS in the Device Manager, and whenever I connect the LG G3 I get the same message I mentioned above. Hence, I cannot upgrade to the v20F version as I cannot connect the device to my PC.
UPDATE: I cannot put the device in download mode for flashing. I hold the volume up button while connecting the cable to the USB 2.0 port. The LG logo appears on the phone and it just charges. Also, I have tried to remove everything related to the drivers and reinstall, now I do not have the Error Code 43, BUT still the phone is not recognized.
Click to expand...
Click to collapse
Pull the battery
Only press the volume up button while connecting the cable to the USB port.
Let me know if that works. It sounds like your pressing the power button first, pressing volume up and then plugging the usb cable in
If it doesnt theres also the adb method as well that i can tell you after
itsbighead said:
Pull the battery
Only press the volume up button while connecting the cable to the USB port.
Let me know if that works. It sounds like your pressing the power button first, pressing volume up and then plugging the usb cable in
If it doesnt theres also the adb method as well that i can tell you after
Click to expand...
Click to collapse
I tried it but I only get a picture of a battery with a USB cable connected and a yellow triangle with an question mark. No download mode, and it is not detected by my PC. Please give me further suggestions. I am continuously searching how to solve these issues.
Mr Rus said:
I tried it but I only get a picture of a battery with a USB cable connected and a yellow triangle with an question mark. No download mode, and it is not detected by my PC. Please give me further suggestions. I am continuously searching how to solve these issues.
Click to expand...
Click to collapse
you can use this command with adb
adb reboot bootloader
Mr Rus said:
Hi everyone, I bought an LG G3 Korean version (F400S) unlocked recently. It is a good phone but I am experiencing three annoying issues (out of the box) with the phone and they are:
1. NO sound at all from the back loudspeaker. The volume is set to maximum, there is no sound from music, video, notifications, touch sound effects, or even ringtone! Surprisingly, when I connect my earphones, there is sound in my earphone, when I remove the earphone, absolutely NO SOUND from the loudspeaker. The sound from ear speaker (the one used to make call) works. I have tested the ringtone in the Hidden Menu, when the ringtone is being played, there is no sound at all.
2. The LG G3 charges well when connected with the charger and when connected with my laptop as well. However, whenever I connect the LG G3 to my laptop, it only charges, it is NOT RECOGNIZED by my laptop. I have the LG Mobile driver installed (downloaded from the LG website (Korea website)), the LG PC Suite installed, the LG Mobile Phone Support Tool installed. Whatever I do, changes the USB cable/ USB port, try in different windows version (Windows 7, 8.1 and 10), USB debugging on and off, reinstall driver, reinstall driver from the option in LG PC Suite, restart the PC several times, NOTHING happens. It is not recognized at all in my laptop. ALSO I cannot see any thing related to LG driver in the Device Manager.
3. USB OTG does not work. I have tried with a working OTG cable to connect a pendrive in my LG G3, it is not recognized, even in the File Explorer of the phone. The cable and pendrive is however detected in my other android device.
The Android version of my LG G3 is Android 4.4.2 (I have received only one update for improving Google experience (about 10 MB).
The Kernel version is 3.4.0
The build number is KVT49L.F400S11a
Software version is F400S11a
Please help me, I have googled for the problems, searched in Youtube as well but no solutions. The phone was bought online, it is original but I have no warranty and even if i need to repair, I will have to send it back to China, which will be money and time consuming. Please help me.
Click to expand...
Click to collapse
First update your drivers on your computer. If that won't work try different ports. USB 2.0 or 3.0 can make a huge difference. Your speaker is probably dead. And i don't have any experience with USB OTG so I can't help you with that
itsbighead said:
you can use this command with adb
adb reboot bootloader
Click to expand...
Click to collapse
Already tried that with the '15-sec ADB' something like that + with Android studio, I have searched on youtube and google how to do it, but nothing happen when I enter the command, it just says that device not found. Whenever I connect a pendrive or my other phones to my PC, I can see in device manager, it refreshes and the driver for that particular device appears. BUT there is NO refresh nor any driver appearing when connecting the LG G3. Today I tried it with my friend's USB cable (he has the LG G3 (D855), it does not detect as well in his PC but his phone is detected in his PC. I really do not know what is the matter :crying:
_SDroid said:
First update your drivers on your computer. If that won't work try different ports. USB 2.0 or 3.0 can make a huge difference. Your speaker is probably dead. And i don't have any experience with USB OTG so I can't help you with that
Click to expand...
Click to collapse
Thank you for your reply, I have already tried all of these, nothing is working.
Did you figure out how to get your phone recognized by the computer? I am facing the very same issue and I'm feeling hopeless
Nttra said:
Did you figure out how to get your phone recognized by the computer? I am facing the very same issue and I'm feeling hopeless
Click to expand...
Click to collapse
No, i am still having the same issue. I think with an update it will be okay (but I have not received any update till now! I am stuck with Kitkat 4.4.2). If it is a hardware problem I will have to return it or replace the USB port or motherboard.
Mr Rus said:
No, i am still having the same issue. I think with an update it will be okay (but I have not received any update till now! I am stuck with Kitkat 4.4.2). If it is a hardware problem I will have to return it or replace the USB port or motherboard.
Click to expand...
Click to collapse
Oh, OK thanks. I'm still reading forums in search for a definite solution.
Good luck!
Hello,
All of a sudden my LG G4, Model 815 can't be recognised by computers anymore. Tried different PC's, with different OS, also have tried different cables. I have been using official cable that I found in original package and everything was working good, but now the phone only shows charging and PC's are showing popups that usb device is not recognised.
I was doing a little reasearch and already tried some simpliest things - reinstalling drivers, tried different cables, different PC's. For example my cable works fine with HTC M9, but doesn't do the thing for me anymore. And vice versa HTC cable works for HTC and does not for my LG. Also I found that you must simply select "charging" in top of your left corner and just select MTP. The problems is, that is not shown in my phone anymore. I'm thinking of trying to do factory reset, but before that maybe some of you have some thoughts? Could it be my phone hardware problem? Before a couple of days ago when everyting was working fine, I did not do anyting unusual, also that phone was never rooted, so I can't believe that it is somehow broken. I have it for nearly three months I think.
And yes, I understand that I can simply transfer my files through, for example AirAndroid of similar apps, but I cannot stand that error sounds playing on my laptop when I connect my phone through the cable to charge it.
Now it is running Android OS 6.0 (marshmallow)
LG G4 MTP Transfer Broken
Hello XDA,
I am having the exact same issue. MTP worked fine and then one day stopped. I believe it happened when I tried to transfer photos from phone to computer via USB and File Explorer. The transfer started, then after about 3 images transferred I received an error, "file transfer the system cannot find the file specified", after that the USB logo disappears, it will disappear from Device Manager, it will not even charge via USB. A phone reboot will fix the USB charging, but the option to switch to MTP is gone. I can't which it in in Developer Options either.
I've also tried all the same things LocaSnai suggested. Such as, different cords (3 of them), windows drivers, LG Air Drive, LG PC Suite, and LG Mobile Support Tool, Verizon Wireless Software Upgrade Assistant, of which none will update or repair the phone. I've also restarted Media Storage service (force stop and reboot). My Nexus 7 tablet connects perfect every time using the same 3 cables. The wife's i phone 6 also connects without issue.
I have performed a factory reset and MTP worked UNTIL I restored the LG backup. Then it went back to the same issue. Factory reset was a LG Support idea. They said that if it happened after the factory reset and back up restore, it could be a virus or issue with an app. How would we go about detecting what is wrong?
While working on this message I tired a few new things. I am able to get MTP to show up (not work as it used to) by plugging the phone into power, and then unplugging and plugging into USB. Each time, MTP will recognize (I tried all the software above when MTP shows up, none recognize the phone.) If I unplug USB and plug back into USB, MTP will not show up, only charge will. Have to plug into power then back to USB (I am using two cables, one in the brick and one in USB. Nexus 7 will work as expected with the same two cables). Some times I see the Yellow Triangle over the LG UBS entry, but following this tutorial doesn't work: www.verizonwireless.com/support/knowledge-base-161810/ Uninstalling the driver and letting it reinstall.
My phone is as original as the day I bought it. ie not rooted or tampered with. Android is up-to-date.
Thank you in advance to the kind folks who offer assistance!
nickzee said:
Hello XDA,
I am having the exact same issue. MTP worked fine and then one day stopped. I believe it happened when I tried to transfer photos from phone to computer via USB and File Explorer. The transfer started, then after about 3 images transferred I received an error, "file transfer the system cannot find the file specified", after that the USB logo disappears, it will disappear from Device Manager, it will not even charge via USB. A phone reboot will fix the USB charging, but the option to switch to MTP is gone. I can't which it in in Developer Options either.
I've also tried all the same things LocaSnai suggested. Such as, different cords (3 of them), windows drivers, LG Air Drive, LG PC Suite, and LG Mobile Support Tool, Verizon Wireless Software Upgrade Assistant, of which none will update or repair the phone. I've also restarted Media Storage service (force stop and reboot). My Nexus 7 tablet connects perfect every time using the same 3 cables. The wife's i phone 6 also connects without issue.
I have performed a factory reset and MTP worked UNTIL I restored the LG backup. Then it went back to the same issue. Factory reset was a LG Support idea. They said that if it happened after the factory reset and back up restore, it could be a virus or issue with an app. How would we go about detecting what is wrong?
While working on this message I tired a few new things. I am able to get MTP to show up (not work as it used to) by plugging the phone into power, and then unplugging and plugging into USB. Each time, MTP will recognize (I tried all the software above when MTP shows up, none recognize the phone.) If I unplug USB and plug back into USB, MTP will not show up, only charge will. Have to plug into power then back to USB (I am using two cables, one in the brick and one in USB. Nexus 7 will work as expected with the same two cables). Some times I see the Yellow Triangle over the LG UBS entry, but following this tutorial doesn't work: www.verizonwireless.com/support/knowledge-base-161810/ Uninstalling the driver and letting it reinstall.
My phone is as original as the day I bought it. ie not rooted or tampered with. Android is up-to-date.
Thank you in advance to the kind folks who offer assistance!
Click to expand...
Click to collapse
I had the same problem (at the same time I had problems with my sim and my message light was showing a dim green..), tried everything, drivers, cables, at the end a different pc and then I rebooted my phone while It was connected to the 2nd pc, after this, every problem was gone and I good see my phone again in windows. Now after a few reboots with and without the connection to a pc, the phone seems to be working as usual again...
(and My phone is also as original as the day I bought it. ie not rooted or tampered with. Android is up-to-date.)
Doorwerth, thank you for the suggestion. Tried that a few minutes ago and still have an issue.
I'm considering this next: LG G4: How to Boot into Download Mode. I think it's a bit extreme.
USB cable only charges the phone when connected to computer. Tried the following
1. Using 2 different cables which previously worked for data but phone only shows charging.
2. Using pc and Mac and both does not see phone. Looked in device manager of windows but it nothing shows up. Both computer previously used for data transfer on this phone
3. Looking inside usb-c port but no lint or dirt. Although just before update to September security patch my phone has some water on the screen which I wiped off. And the phone does not show sign of problem other than no data transfer to computer
4. Factory reset phone and same thing
5. No notification shown for changing charging only to file transfer
6. Computer doesn't Bing when connected.
What else can I try? Anyone can help or confirm if their usb-c works after September update so I can narrow down to hard ware problem.
Anyone diagnosed this hardware problem before?
Do you have developer options enabled in settings? If you do go into networking/usb configuration and change that. If you don't you can enable it by going into about phone in settings and tapping the build number 7 times.
jd1639 said:
Do you have developer options enabled in settings? If you do go into networking/usb configuration and change that. If you don't you can enable it by going into about phone in settings and tapping the build number 7 times.
Click to expand...
Click to collapse
I tried changing the options to MTP, PTP, midi, charge only, etc but non of them make any difference to the computer, nothing pops up and does not show as new item connected in device manager
did you try changing from charging to mpt, and maybe back and forth, while the phone was connected to the pc? I have the same update on my 5x and mine is working fine.
jd1639 said:
did you try changing from charging to mpt, and maybe back and forth, while the phone was connected to the pc? I have the same update on my 5x and mine is working fine.
Click to expand...
Click to collapse
Tried changing when USB connected and when not. Doesn't seem to make a difference.
I'm not sure what to tell you. You could try flashing the firmware package prior to the sept update. You'll have to re-set up your phone, but if you've already done a factory reset it won't be worse than that. That could tell you if it's software or hardware
jd1639 said:
I'm not sure what to tell you. You could try flashing the firmware package prior to the sept update. You'll have to re-set up your phone, but if you've already done a factory reset it won't be worse than that. That could tell you if it's software or hardware
Click to expand...
Click to collapse
I don't know how I can flash a previous firmware if I don't have USB access.. it's really frustrating. Looking from ifixit. It does not seem there is any chip near usb-c other than voltage control.
Can't seem to find how I can look at logs to know if USB has been engaged or if there is any error message. It's all dead end and my phone seem to be the unique case.
Are you rooted and do you have chainfire's flashfire?
---------- Post added at 01:22 PM ---------- Previous post was at 01:07 PM ----------
I should have asked if USB was working before the sept update? I had a problem where the PC would recognize the device but couldn't run fastboot. This solved that problem but it sounds different than your issue
https://forum.xda-developers.com/nexus-5x/help/unlock-bootloader-fastboot-detecting-t3236946/page4
jd1639 said:
Are you rooted and do you have chainfire's flashfire?
---------- Post added at 01:22 PM ---------- Previous post was at 01:07 PM ----------
I should have asked if USB was working before the sept update? I had a problem where the PC would recognize the device but couldn't run fastboot. This solved that problem but it sounds different than your issue
https://forum.xda-developers.com/nexus-5x/help/unlock-bootloader-fastboot-detecting-t3236946/page4
Click to expand...
Click to collapse
USB worked fine, I am using it for Android studio, and transfered music across as well. Looked at the post and it seemed that has to do with device manager. Problem is mine does not show up any changes to device manager. I.e . No ADB or other device. Seemed like no data is exchanged and windows treating it like a battery or something
Any fix for this?
I've hit the same issue and wondering if anybody has a fix for this yet?
I'm using linux and seeing no usb activity at all from my nexus 5x after sep 17 update.
I've tried multiple cables. Cleaned the usb port on the phone. Multiple PCs.
I've connected to the phone using adb over tcpip and seeing nothing in logcat except battery logs when the usb cable is plugged in and out.
Turned usb debugging off and on.
I've set usb mode in developer options to mtp (it was on 'charging') and restarted the phone. Then find the option is forced back to 'charging.'
Logcat entries during boot show no failures in regards to usb connectivity.
Charging works fine but no data connectivity via usb at all.
Anyone got any other ideas?
Hello world.
I had the same issue.
To solve the problem :
- unlock developer mode
- switch on debug usb
regards
J.
I had this problem too- did not have to enable USB debugging though, just enabling the developer options fixed it for me. Which is odd because I definitely had them enabled previously... I guess a recent update reset that and for some reason all the USB data options are tied to developer mode now.
I've got 790 (american, as i know). The same issue, no response from service, guarantee, doesn't help, pc shows it as unknown device. some other bugs, mobile data fails, no sim detected after a few seconds, violet camera with no focus, but nice when the distance ia ok, so matrix works ok, but no stabilisation.
Then, bad battery, it seems that the bank ia ok, but controller works bad. it charges enough time to think that the capacity is not degraded. I suppose that usb controller (pc connection and fsat discharging) are nearby problems.
None of the above posts worked for me on my N5x (8.1.0 March), but searched some more and found this to work for me:
https://productforums.google.com/forum/#!topic/phone-by-google/DfpqXN1UfWY
Hello everyone. I'm just resurrecting this old thread so I can provide the solutions I have found to this problem. It appears this symptom has multiple causes, and there are different solutions depending on the cause. I have seen this problem twice now on my Nexus 5x (stock, no custom ROM) and solved it both times.
1. SOLUTION #1 - Messing with USB Configuration in Android
First time I encountered this problem, I did the following:
- USB Debugging was already enabled
- Enter USB Debugging menu
- Scroll down to "Select USB Configuration"
- Open this and select MTP, even if MTP was already selected. On my 5x, MTP was already selected, but selecting it again fixed whatever was broken, and the phone was immediately visible again in the Windows 10 interface when connected via USB.
2. SOLUTION #2 - ClockworldMod USB Driver was installed. Replace with Google driver
The second time I encountered this issue, the Solution #1 above did not work. Surprisingly, the adb devices command successfully detected the Nexus 5x. It's just that the phone wasn't showing up in the Windows 10 File Explorer interface.
The root cause of this problem was that I had installed the ClockWorldMod USB Driver because I was playing around with their Vysor App (on a different phone.)
BTW, I think the Vysor tool is really nifty for screen mirroring purposes!
To resolve the problem, I replaced the ClockWorldMod driver with the regular Google USB Driver.
(Sorry, XDA is not letting me post links because of my low post count. The link is:
h++ps://developer.android.com/studio/run/oem-usb.html )
The procedure is:
- Download the Google USB Driver from the link above and extract the ZIP.
- Enter the Windows Device manager
- Find 'Android ADB Composite Interface'
- Open the properties of 'Android ADB Composite Interface' and you will see it is from ClockWorldMod.
- Right click on this Interface and Select 'Update Driver'
- Click on 'Browse My Computer for Driver Software'
- Click on 'Let me pick from a list of available drivers on my computer'
- Click on 'Have Disk'
- Browse to the Google USB Driver you downloaded.
- Select that driver and load it on top of the ClockWorldMod driver. (Windows may claim that you've got the best driver already installed, but ignore that.)
After re-installing the Google driver, the Nexus 5x appeared immediately in the Windows 10 interface for file transfers.
Cheers, I hope this helps someone out!
I have the same problem with LineageOS 15.1, I am not sure since when, because I don't use USB that often, but I it must have been after the second update for 15.1. ADB and FASTBOOT don't work.
None of the suggested methods work. I am on Linux, but I also tested the USB driver solution on a windows PC.
The problem is, my phone does not trigger any response from the system I connect it to.
On Linux an lsusb/dmesg shows nothing, and on windows it doesn't make the classic "ding" when I connect something to the USB port.
It is like my phone isn't even there.
In the developer options under networking and USB, USB was set to charging only. I changed that to MTP, but it didn't help.
Now I can't change it back (not that I want to, but just saying). No matter what I press on this menu, it always stays on MTP.
I am here because of adb not connecting tho, MTP is not my concern anyways.
I am not sure what to do, format data, and wipe system etc. and go for a clean install? The problem is, when I boot into recovery, ADB and FASTBOOT don't work either, i.e. my computers don't see an USB connection. So will a wipe even help? I am scared I wipe my phone, and then I can't connect via ADB in TWRP.
Hello @ufopaper
Did you try to cleanup usb connector with a toothbrush and/or a soft plastic tool ?
Did you try different usb wire ? On multiple computers ?
tantalfr said:
Hello @ufopaper
Did you try to cleanup usb connector with a toothbrush and/or a soft plastic tool ?
Did you try different usb wire ? On multiple computers ?
Click to expand...
Click to collapse
I even bought a new cable, however, I didn't think about the toothbrush .. and yes, that was it
Thank you VERY much!
ufopaper said:
I even bought a new cable, however, I didn't think about the toothbrush .. and yes, that was it
Thank you VERY much!
Click to expand...
Click to collapse
Never underestimate the power of a toothbrush
Bamboo-Toolkit said:
1. SOLUTION #1 - Messing with USB Configuration in Android
First time I encountered this problem, I did the following:
- USB Debugging was already enabled
- Enter USB Debugging menu
- Scroll down to "Select USB Configuration"
- Open this and select MTP, even if MTP was already selected. On my 5x, MTP was already selected, but selecting it again fixed whatever was broken, and the phone was immediately visible again in the Windows 10 interface when connected via USB.
Click to expand...
Click to collapse
Amazing, this solved my problem. Thanks!