Bluetooth headphones weird behavior - Galaxy Tab S Q&A, Help & Troubleshooting

Hi guys, here is the problem that for some reason popped just recently, started maybe 2 weeks ago or so. I'm using Jay bird blue buds x as my main wireless headphones with my tab s. Everything was working fine but now whenever I connect the headphones and either start listening to music, music player or Google play music, or listen to a video clip, be it from YouTube, gallery or Google play video, the headphones cut out after 30-60 seconds. Now I did test the headphones with other tablet, an Asus one, and with my audio setup I use with my pc and I can use them without any problems for hours at a time. Which kinda led me to a conclusion that it's not the headphones but the tab itself. Now my question is, did anyone experience something similar? Any chance it's a Bluetooth driver mixup of some sorts that came with most recent tab update? Any help would be appreciated. I'm running complete stock with the most recent update, with just a couple of apps "turned off" in application section.

Jaybirds work with stock and skyhigh kernel.
VittoCornelius said:
Hi guys, here is the problem that for some reason popped just recently, started maybe 2 weeks ago or so. I'm using Jay bird blue buds x as my main wireless headphones with my tab s. Everything was working fine but now whenever I connect the headphones and either start listening to music, music player or Google play music, or listen to a video clip, be it from YouTube, gallery or Google play video, the headphones cut out after 30-60 seconds. Now I did test the headphones with other tablet, an Asus one, and with my audio setup I use with my pc and I can use them without any problems for hours at a time. Which kinda led me to a conclusion that it's not the headphones but the tab itself. Now my question is, did anyone experience something similar? Any chance it's a Bluetooth driver mixup of some sorts that came with most recent tab update? Any help would be appreciated. I'm running complete stock with the most recent update, with just a couple of apps "turned off" in application section.
Click to expand...
Click to collapse

Well, my Samsung HS3000 Bluetooth headphones work w/o a problem, but I just encountered an issue with a bluetooth gamepad I bought. It started to lag every 30s - 2 minutes for like 10 seconds and than worked normally again. On the Nexus 7 of my girlfriend it worked for hours w/o a problem. I ended up factory resetting and updating to a newer firmware only to find out (just now) that one of my apps with accessibility access is responsible, probably Tasker or some of its modules / plugins.
Since your issue sounds a bit similar, you might want to investigate in that direction.

TheGoD said:
Well, my Samsung HS3000 Bluetooth headphones work w/o a problem, but I just encountered an issue with a bluetooth gamepad I bought. It started to lag every 30s - 2 minutes for like 10 seconds and than worked normally again. On the Nexus 7 of my girlfriend it worked for hours w/o a problem. I ended up factory resetting and updating to a newer firmware only to find out (just now) that one of my apps with accessibility access is responsible, probably Tasker or some of its modules / plugins.
Since your issue sounds a bit similar, you might want to investigate in that direction.
Click to expand...
Click to collapse
Sounds like you might be right, tho I am not using Tasker atm. I'm thinking maybe it's one of the apps I turned off.

Related

Bluetooth A2DP stutter cuts out while streaming music

I have noticed since I upgraded from GS3 to Note 3 that when I am streaming music to my car stereo the audio will skip or stutter. The song continues to play but the audio cuts out for anywhere up to a second or two. Has anyone else seen this or resolved it?
I have seen some posts that say turning off WiFi fixed it but I still get the skip, if a little less frequently with WiFi turned off.
It seems to go away if I set the developer options to keep the screen awake while charging. So it seems like the CPU clock may be too low during sleep to maintain everything else it is doing as well as audio streaming.
Any feedback is appreciated, thanks!
This happens to me too sometimes. It seems worse when I first start streaming & then it calms down a bit. But it still occasionally skips. I experienced this on my note 2 as well though, so I don't think its an exclusive issue to the N3.
This is happening 4 or 5 times per song, so it is quite annoying LOL
Zylograth said:
This is happening 4 or 5 times per song, so it is quite annoying LOL
Click to expand...
Click to collapse
Stock ROM? Stock Kernel? Need more info from both of you.
Sounds like the CPU might be dropping too low when the screen is off, causing the stuttering. You could try a custom kernel with a higher screen off frequency.
Used to happen on my S2 and this was the problem...
idtheftvictim said:
Stock ROM? Stock Kernel? Need more info from both of you.
Sounds like the CPU might be dropping too low when the screen is off, causing the stuttering. You could try a custom kernel with a higher screen off frequency.
Used to happen on my S2 and this was the problem...
Click to expand...
Click to collapse
Full stock, I believe that is the problem as it is pretty much resolved when I leave the screen on. Still testing this here and there to be sure.
This has happened to me on every rom & kernel I've tried. Which is pretty much all of them for the N3, and everything from stock to CM on the N2.
Zylograth said:
Full stock, I believe that is the problem as it is pretty much resolved when I leave the screen on. Still testing this here and there to be sure.
Click to expand...
Click to collapse
I have the same problem on my GN3 international version and yes leaving the screen on WILL solve it. However, that's not a practical solution.
Try this, download Poweramp, go into settings, audio, advanced tweaks, set the audio buffer size to Large (+250ms) and audio thread priority to +2
See if that works for you. If it does, then buy the full version even though I like the timbre effect and bass on the stock music player but this is the only solution, so far.
Zylograth said:
I have noticed since I upgraded from GS3 to Note 3 that when I am streaming music to my car stereo the audio will skip or stutter. The song continues to play but the audio cuts out for anywhere up to a second or two. Has anyone else seen this or resolved it?
I have seen some posts that say turning off WiFi fixed it but I still get the skip, if a little less frequently with WiFi turned off.
It seems to go away if I set the developer options to keep the screen awake while charging. So it seems like the CPU clock may be too low during sleep to maintain everything else it is doing as well as audio streaming.
Any feedback is appreciated, thanks!
Click to expand...
Click to collapse
What headunit? I run Kenwood KDC-X995, and never had an issue with it cutting out. THe headunit wouldn't display track info though. The way I fixed this is connecting via the Stock Samsung media player., Everything has been a dream since
I had this problem and it just went away after a few reboots and some time. ..
Sent from my SM-N900T using XDA Premium 4 mobile app
A2DP loss
Note 3 Owner here. Rooted with stock ROM and stock kernel. (T-Mobile)
Experiencing intermittent Bluetooth audio loss as well.
Just contributing to the list.
-Steven M
BTW, what player are y'all using? In power amp there is an option for keep service awake if music.stops while.playing with screen off. And there is also option to use a wake lock also. I am not having any problems nor have I ever so I can't help. The only other suggestion I have is maybe your radio Bluetooth sucks. I went through a period of testing many Bluetooth headset and receivers a couple years ago. Needed something good to listen to my music while I rode my bike. Many of the Bluetooth I tested were very sensitive to the bumps and vibration while riding hard on my mountain bike. The only solution for those were to put receiver right next to my phone. Being in my pocket was too far away or something. I ended up sticking with Sony mw600 as all purpose. It could take any headset, and I was able to use it as a receiver in my truck as it didn't have Bluetooth. Now I also have a Honda civic with built in Bluetooth and all is well. My Sony mw600 oled stopped working though so in on lookout for a nice apt x receiver.
sent from my sm-9005.
I am using a Sony DSX-S300BTX and have had no previous issues with my HTC Sensation 4G or my Galaxy S3. It only started when I got my Note 3. I use Google Play Music with the All Access service.
Just an update on this. Over the weekend I did a factory reset and this time I did not let it restore settings and apps from my Google account. I went through and installed all the same apps i was using before. And so far I have only noticed 1 stutter/cut out since then. And if I am correct, this only happened when I was leaving my house and it switched from Wifi to 4G LTE on the stream.
Will continue to monitor and see if the issue comes back. But so far I am rather happy.
Xupack said:
I have the same problem on my GN3 international version and yes leaving the screen on WILL solve it. However, that's not a practical solution.
Try this, download Poweramp, go into settings, audio, advanced tweaks, set the audio buffer size to Large (+250ms) and audio thread priority to +2
See if that works for you. If it does, then buy the full version even though I like the timbre effect and bass on the stock music player but this is the only solution, so far.
Click to expand...
Click to collapse
Trying this recommended app/setting combination, and hope that the skipping stops on the A2DP connection in the car. *crosses fingers*
hctimin said:
Trying this recommended app/setting combination, and hope that the skipping stops on the A2DP connection in the car. *crosses fingers*
Click to expand...
Click to collapse
I came from the Note 2 to the Note 3 and I'm fearing that it's 4.3 that is causing the bluetooth intermittent issue. Whether or not I stream from Pandora or my music player, I get the stutter. Doesn't matter what ROM I use between hyperdrive and beans too. Someone said it could be the adblock that is causing the stutter but I don't have that installed at all. Getting pretty frustrating.
Ended up not working for me,...but keeping the screen on did seem to eliminate the skipping.
Wonder if there's anyway to force Bluetooth not to sleep,....
Deekayy said:
I came from the Note 2 to the Note 3 and I'm fearing that it's 4.3 that is causing the bluetooth intermittent issue. Whether or not I stream from Pandora or my music player, I get the stutter. Doesn't matter what ROM I use between hyperdrive and beans too. Someone said it could be the adblock that is causing the stutter but I don't have that installed at all. Getting pretty frustrating.
Click to expand...
Click to collapse
I ONLY get the stutter when using the stock music player. It never happens when using, for example, TuneIn Radio.
I exchanged 2 Note 3's. The first one had the stutter problem so I returned it. The second one had NO stutter problems but overheated from time to time, exchanged as well. The third one doesn't over heat but, unfortunately, has the stutter problem. So, I just gave up. The PowerAmp solution works for me, though.
---------- Post added at 07:35 AM ---------- Previous post was at 07:19 AM ----------
hctimin said:
Ended up not working for me,...but keeping the screen on did seem to eliminate the skipping.
Wonder if there's anyway to force Bluetooth not to sleep,....
Click to expand...
Click to collapse
Sorry to hear it didn't work for you.
Someone mentioned increasing the minimum CPU frequency and that would solve it. Try upping it to 400Mhz see what happens but this will definitely drain your battery more than usual.
Deekayy said:
I came from the Note 2 to the Note 3 and I'm fearing that it's 4.3 that is causing the bluetooth intermittent issue. Whether or not I stream from Pandora or my music player, I get the stutter. Doesn't matter what ROM I use between hyperdrive and beans too. Someone said it could be the adblock that is causing the stutter but I don't have that installed at all. Getting pretty frustrating.
Click to expand...
Click to collapse
The same thing happened to me on the note 2.... actually the n3 isn't as bad as the n2 was. Fwiw
sent from my ??????? note 3?
SO I have started to notice that it isn't actually the stream stuttering, but a short disconnect of the bluetooth. I noticed that when the music cuts out, it also drops the media connection to my car stereo, in that the artist and song title disappear until the connection comes back. Seems like a bad bluetooth stack or something as I tested a Nexus 5 and do not have this issue at all. And I never had a problem on my GS3.
Hopefully the 4.4.2 update will resolve this issue. Whenever that may be...
I have this problem as well, (stock rom rooted, stock kernel) I use power amp. now however I cant stream my music through bluetooth at all, but when a call comes in, it streams. Doing a little digging into my phone, my N3 seems to think im in a call, and only plays my music through the speaker for your ear. it only started a few hours ago. even when I am not connected to bluetooth, it still plays music through the same speaker. tried uninstall reinstall. I did update apps earlier when I got home (ove wifi). once they were done, that seems to be when this issue started.
any help/suggestions?

Streaming bluetooth audio while moto 360 synced question

Hello,
Just wonder if I am alone on this one. I noticed today that when I stream music on my note3 to my car while being connected to the moto that the must quality dropped. I use Google play all access paid feature. This has never happened before when I didn't have the watch synced.
Has anyone else heard of this? I am going to try to use spotify tonight and see if it was a Google server issues or my signal.
Thank you
Custom rom?
It's possible the music streaming is maxing out the bluetooth and the watch updating itself is just too much, but for a Note 3 it should be no sweat...
I havent noticed any problem like that... you sure your audio quality from the play music itself isnt lower?
same here, no problem..same situation, same quality
Does anyone know how to NOT have Google music on the watch? I took it away from notification on the wear app but it still happens. I don't want to see what is playing or skip to next track on the watch.. For this reason and i'm sure its killing battery lift if I go on a long trip if it updates after each song.
I haven't noticed any problems. Nexus 5, All Access, with my BT speaker and in my Mazda, it works same as before I had the watch.
burtonfamily101 said:
Hello,
Just wonder if I am alone on this one. I noticed today that when I stream music on my note3 to my car while being connected to the moto that the must quality dropped. I use Google play all access paid feature. This has never happened before when I didn't have the watch synced.
Has anyone else heard of this? I am going to try to use spotify tonight and see if it was a Google server issues or my signal.
Thank you
Click to expand...
Click to collapse
I notice the audio from my car cuts out or stutters. This is when I have my watch connected to my phone too. I never had this issue prior to the watch.
I'm using a LG G2 running Optimus 1.3.2 rom
On the latest PA Beta 2 Rom on my Nexus 5 and no issues connecting to my HTC Stereo clip. Used with spotify, poweramp, n7 player and other players as well.
I'm having an issue with audio dropping out and being interfered with too. Oneplus One, Moto 360, Audi Bluetooth audio. Very frustrating. Sometimes I can hear the quality level of the music change when it drops out, almost like it's trying different bitrates or codecs to fix the issue.
Least I am not the only one, but mine never actually drops. But I can just tell the quality go down. Like going from 256kb to 128kb..This is even music that loaded on my phone, Not spotify or Pandora.
Are you using ART or Dalvik runtime? This was happening to me after switching to Dalvik. Switching back to Dalvik solved it.
I noticed the audio quality drop as well on my HTC One m7, stock rooted. I first noticed it dropped slightly after getting a bluetooth obd reader but it wasn't enough to really worry about. Then, after getting my moto 360, the quality dropped even more to the point I had to stop using bluetooth for streaming music and use an auxiliary cable instead. So, it seems it's just using up too much of whatever bluetooth bandwidth is available so the audio quality drops in order to compensate.
I have this problem to, using a LG G3 with ART, I have to disconnect the moto 360 from the phone to have a good audio.
No problems here with my Note 3 connected to my M360 and Ford Sync.
This is a question I keep checking on too. Seems like the common factor for people not having issues drive a Ford, using Ford Sync.
I drive a Toyota [emoji107]
I've switched roms on my Lg G2. Im currently running Liquid Smooth (with ART enableD) and have not had any issues. I am streaming from my Google Music and bluetooth is connected to watch and my car. Cutting out and stutters are gone.
So may be ROM specific?
Small update; connected to a a Pioneer AVH- 200BT and the watch with no issues.
I'm having the same problem. My Moto 360 is constantly connected to my stock Moto x (original). When I stream audio over bluetooth from my phone to my car radio, the phone and radio randomly lose their connection to each other. Sometimes they appear to be paired and my phone says that it's playing, but no audio is coming out of the radio, so I have to cycle the phone's bluetooth off & on again to get audio working again.
Edit: I just found a thread on Motorola's official forum for the 360. Matt, the forums manager, thinks that the bluetooth capacity of the phone is being overloaded.
No issues with my note 2 connected to watch and my Hyundai car audio
Sent from my SM-N910C using Tapatalk 2
After some more testing I still have the same issue, Works perfect with watch disconnected. There isn't some kind of widget or toggle that can discount/reconnect only the watch is there? without going to the wear app.
But I did find this, it has something with the music controls on the watch. I was uninstalling Spotify and reinstalling it. Before the watch was synced knowing I have the spotify app, I was able to use the app and play perfect audio. Of course this doesn't last long before the watch kicks in. After doing more re-search we CANT disable the controls on the watch no matter what. Least with the current version we are on, Hopefully that will change.

[Q] Bluetooth in car phone audio problem

Hello everyone,
I have a stock LG G3 (D852/Fido) with the OTA update to Android 5.01 installed (I had the phone for a week before they pushed the OTA).
I have a Subaru Forester with the Clarion CF625UM radio. My phone connects with Bluetooth every time. The music plays perfectly, and the phone audio the callers/called hear is perfect. The problem is with the in car phone audio. So much chuffing that I cannot hear the callers. I have tried the phone on other CF625UM radios with the same result. Someone tried an iPhone 6 on my radio, worked perfectly so I'm guessing it's my phone.
Anyone have any ideas?
Thanks,
V
volpo222 said:
Hello everyone,
I have a stock LG G3 (D852/Fido) with the OTA update to Android 5.01 installed (I had the phone for a week before they pushed the OTA).
I have a Subaru Forester with the Clarion CF625UM radio. My phone connects with Bluetooth every time. The music plays perfectly, and the phone audio the callers/called hear is perfect. The problem is with the in car phone audio. So much chuffing that I cannot hear the callers. I have tried the phone on other CF625UM radios with the same result. Someone tried an iPhone 6 on my radio, worked perfectly so I'm guessing it's my phone.
Anyone have any ideas?
Thanks,
V
Click to expand...
Click to collapse
I have this problem when playing music through my speakers on my car. What I do every time I get in the car is connect and begin to play music. Then I got to my recents tab and clear everything. This will kill the music and the phone will still be connected via bluetooth. Now everything works fine -- for me.
Seems to me that if you don't kill all the apps the bluetooth gets overloaded and has a hard time pushing information through. I got to this conclusion after scanning for another bluetooth device. While is was scanning the music was skipping non-stop. I concluded that when it skips, it's overloaded -- so I kill every app so only my music is being transmitted (and phone on standby).
ItsJacobee said:
I have this problem when playing music through my speakers on my car. What I do every time I get in the car is connect and begin to play music. Then I got to my recents tab and clear everything. This will kill the music and the phone will still be connected via bluetooth. Now everything works fine -- for me.
-----------------------------------------
Seems to me that if you don't kill all the apps the bluetooth gets overloaded and has a hard time pushing information through. I got to this conclusion after scanning for another bluetooth device. While is was scanning the music was skipping non-stop. I concluded that when it skips, it's overloaded -- so I kill every app so only my music is being transmitted (and phone on standby).
Click to expand...
Click to collapse
Thanks for the reply.
I tried your method, unfortunately it did not work for me. I guess I'll have to wait for 5.1 to be pushed to my phone and hope for the best.
V
Works fine,in my Mercedes, i can play music, videos without any problems, speed camera messages even come through clear and interrupt whatever is playing. Using ChupaCups 4.2 ROM

Bluetooth streaming issue/ suttering

When I connect Bluetooth to my car and try to stream music it start stuttering/ skipping like crazy, every second or so. I've tried it with multiple apps, Spotify, play music and YouTube same effect. Seems like Bluetooth can't handle the bandwidth. Never had this problem with my Nexus 5.
Anyone else have this issue?
reddv1 said:
When I connect Bluetooth to my car and try to stream music it start stuttering/ skipping like crazy, every second or so. I've tried it with multiple apps, Spotify, play music and YouTube same effect. Seems like Bluetooth can't handle the bandwidth. Never had this problem with my Nexus 5.
Anyone else have this issue?
Click to expand...
Click to collapse
It's been working great for me. Tried it with my VW Passat, Bose Soundlink Mini, and another Bluetooth speaker. No skipping or audio delays noticed. Usually playing Play Music, YouTube, or iHeartRadio.
Sent from my Nexus 5X using Tapatalk
It hasn't been as bad a you describe but I have noticed some stuttering. Not enough to ruin my experience, though.
I got phone on 10-21. I stream Pandora all day in my work truck to a jbl change 2+ and have my bt ear piece for calls connected all day. I have not had one issue
Mine did it the first time I ever used it in my car, and it was unbearable. After day one though, the issue self resolved and I had no problems. I actually noticed it first using navigation over bt
Sent from my Nexus 5X using Tapatalk
Yep. I got this several times. Turning off/on Bluetooth was the only way to fix. Not ideal when doing 70 on the motorway.
Sent from my Nexus 5X using Tapatalk
Same problem here, it makes bluetooth unbearable in my car. ONLY my car, as I don't have any stuttering on other bluetooth devices. Never had a problem on my Nexus 5, only the 5X.
Edit:
For clarity, I am full stock, not rooted or unlocked
I'm having the same issues. It seems the worst when I have Waze running while beyondpod is playing. I don't have guidance enabled, so Waze shouldn't be playing audio.
After streaming for a few days, I don't have this problem anymore. Weird, but I'm glad it's working now. Try what someone posted earlier, just turn off and turn on Bluetooth.
reddv1 said:
After streaming for a few days, I don't have this problem anymore. Weird, but I'm glad it's working now. Try what someone posted earlier, just turn off and turn on Bluetooth.
Click to expand...
Click to collapse
That didn't solve my issue. Rebooting the phone did, however. There must be a memory leak.
There is a issue opened on the Google code page. I'm not skilled enough with adb to capture the logcat. I am not allowed to post links so just add
p/android/issues/detail?id=193085
To the end of the google code url
airplane888 said:
There is a issue opened on the Google code page. I'm not skilled enough with adb to capture the logcat. I am not allowed to post links so just add
p/android/issues/detail?id=193085
To the end of the google code url
Click to expand...
Click to collapse
I experienced some stuttering over bluetooth in my toyota camry. Will test it further.
I could not reproduce the stuttering issues again until today when I was streaming music it decided to stutter as I read an email. Rebooted phone and it was fine.
Up the thread.
I just bought bluetooth earphones, I thought they were defective, so I replace them, but i got always the same problem, the sound is stuttering. And after some seconds, it simply goes blank, no sound at all. :/
I tested them on other smartphones and tablet, and they are working great.
I also noticed that if i put the nexus 5x really closed to the earphones (1 cm), it's working nice.
I contact Google, but they kept saying i have to contact the earphones manufacturer (Aukey). But it's clearly a bug with the phone.
There is just one thing I didn't try yet. It's to wipe the phone and flash the last android image (i read somewhere some guys fixed their problem doing this, where ota updates didn't).
Anybody got information or solution?
Thanks

Audio playback stopping/muting?

I'm having issues with the playback on my N5X when using headphones w/ remote. Bluetooth seems to work without issue.
The problem is, randomly, and usually within a minute of starting audio and putting the screen to sleep, audio playback will stop. Once I unlock the phone, it looks as if the OS still thinks audio is playing. If I toggle the play/pause button, I can get it to restart audio, but it does not pick up at the point where I heard the audio stop -- as if it continued playing while "muted". This occurs in at least 2 separate apps, which is why i'm thinking it's either an Android bug or possible a HW issue.
Anyone seen this?
Well I guess that answers my question...
tjkrz said:
Well I guess that answers my question...
Click to expand...
Click to collapse
I've had a problem playing audio using Podcast Addict over bluetooth, but it's not similar to what you're describing. In my case, playback just pauses randomly for a second or two, then continues. This can happen after 1 minute of playback, or 20 minutes. I'm assuming at this point that my problem is with the app, android 6.0 is still very new and some apps may have problems (like camera apps flipping everything upside-down).
Exactly the same issues with my Nexus 5X... Deezer and Podcast Addict. Music starts but as soon as the display is turned off, approx. one minute later the sound stopps but when I turn the phone on again the player looks like still playing... Very annoying... Have you changed someting like the "lock when power button is pushed" option ore anything which is connected to the display?
Same here with Spotify... I find that I have to unplug and replug the headphones, hit pause, then play again. :/ Have you tried disabling Doze for your music player? It may have something to do with that, but I haven't experimented with it yet.
tjkrz said:
I'm having issues with the playback on my N5X when using headphones w/ remote. Bluetooth seems to work without issue.
The problem is, randomly, and usually within a minute of starting audio and putting the screen to sleep, audio playback will stop. Once I unlock the phone, it looks as if the OS still thinks audio is playing. If I toggle the play/pause button, I can get it to restart audio, but it does not pick up at the point where I heard the audio stop -- as if it continued playing while "muted". This occurs in at least 2 separate apps, which is why i'm thinking it's either an Android bug or possible a HW issue.
Anyone seen this?
Click to expand...
Click to collapse
Yes I Had this problem. Mine did the exact same thing as yours. I rebooted the phone and it seemed to fix the problem. I can't tell if I would have had the problem again because I sent my phone back the next day for a replacement. My WiFi was terribly slow so they are sending me a new 5X.
I'm having the same problem when I use Google Music. I don't even have to turn the screen off. Did you have any luck figuring the problem out?
jurey said:
Exactly the same issues with my Nexus 5X... Deezer and Podcast Addict. Music starts but as soon as the display is turned off, approx. one minute later the sound stopps but when I turn the phone on again the player looks like still playing... Very annoying... Have you changed someting like the "lock when power button is pushed" option ore anything which is connected to the display?
Click to expand...
Click to collapse
Yes, I did deselect "Power button instantly locks". I'll try putting it back to the default to see what happens. I know this has nothing to do with the "Smart Lock" state, because it happens even when I'm away from home.
Otherwise, I've found nothing that solves the issue. It's very annoying. The good thing is it probably only happens 10% of the time when I turn off the display with audio playing.
Yeah it's happening every single time I play music. Driving me crazy
Having the same problem. Seems to only happen when I'm doing something that would trigger the motion sensors. So when walking, all audio gets muted within a few seconds of me starting to walk, then stays muted. However, if I pause the audio, after 10 seconds I hear a pop (like the sound of a speaker turning off or something similar) and audio is available again. Exact same thing happens when I'm biking. If I'm stopped, music will continue until I start biking again, pause music, ten seconds later pop, resume. Everything is fine until I stop again, then repeat.
This isn't a problem when I take the subway, or a bus.
It's not just music that's muted though, all notification noises and alarms are also muted. The phone thinks the volumes are all where they're set, but won't play anything either over headphones, bluetooth or the speaker.
A reboot has not fixed my issue. System logs haven't revealed anything. Since this doesn't seem to be a super widespread problem, I'll be RMA'ing this one and hoping it doesn't happen on my next.
I'm not the only one
I have similar issues with mine, using podcast addict and YouTube with either wired headphones or wired aux jack.
What I find weird is that I am able to continue watching the video but without sound. I am unable to reliably replicate the problem but it always happens very quickly in the car using the wird aux input.
Sometimes the headphones will be fine for a long time while I'm sitting still and other times it will seem to stop even if I have no motion happening or have not touch the headphones.
Would be interested in trouble shooting this please advise.
Putting my phone away without turning off the screen seems to make this happen less. However, since this doesn't seem to be a super widespread problem, I've RMA'd my device. Not interested in starting out with a broken handset.
Been happening to me too - think since the MDB08L update. I just turned off Google Now 'Always On' and my podcast is playing fine (so far, lol). Not ideal because I do use OK Google, but continuous audio playback is way more important to me. Hopefully it'll be fixed soon. How can we report issues like this to Google?
Interesting. I use Nova Launcher and switched off Google Now 'Always On' in the phone settings, but left it enabled in Nova Settings 'Gestures and Inputs'. I can still say 'OK Google' on any screen and so far the audio is playing without stopping every minute or so.
Getting this too. Was out running earlier with headphones in, stopped playing randomly five or six times but found skipping track made it work again. At home, had it on loud speaker, got 5 seconds in but it froze, skipped track and got 3 seconds, skipped again and just got 1 second. Gave up after that..
But it works fine when connected to a bluetooth speaker or my car!
scgf said:
Interesting. I use Nova Launcher and switched off Google Now 'Always On' in the phone settings, but left it enabled in Nova Settings 'Gestures and Inputs'. I can still say 'OK Google' on any screen and so far the audio is playing without stopping every minute or so.
Click to expand...
Click to collapse
I tried this - switched off the "Always On" option. Went for a 40 min run tonight with music on through headphones and it didn't stop playing once.
Even now, got the phone playing through loudspeaker and it's having no problems!
Exact same issue here .
Audio playback stops but device still thinks its playing ie speaker icon on top bar. Sometimes stopping app and restarting helps other times no joy. I have also heard the short pop sound when it stops.
So far has happened in Youtube, google music and in some games. Also intermittent loss of text alert tones too.
Only sure fire way to reset is to restart phone.
I shall give the switching google now always on off trick see if this helps and report back (never use it anyway but still it shouldn't prevent audio)
Try a reboot
droidXish said:
I have similar issues with mine, using podcast addict and YouTube with either wired headphones or wired aux jack.
What I find weird is that I am able to continue watching the video but without sound. I am unable to reliably replicate the problem but it always happens very quickly in the car using the wird aux input.
Sometimes the headphones will be fine for a long time while I'm sitting still and other times it will seem to stop even if I have no motion happening or have not touch the headphones.
Would be interested in trouble shooting this please advise.
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I did more searching online and found enough other people are having a similar to think that there's something going on with the software. One post on a nexus 5 X subreddit had talked to Google support and went through a process of a safe mode boot as well as a reboot. I have not tried a safe mode boot but a reboot has resulted in the best playback experience I have had since owning this phone. No interruptions in audio for the last several hours . I'm on Verizon and have not received any updates as far as I'm aware. I am hoping that this will last.
My phone updated yesterday... I'm not sure but I haven't run into this problem yet with the new update. It has only happen 3-4 times before the update but we'll see
Tank87 said:
My phone updated yesterday... I'm not sure but I haven't run into this problem yet with the new update. It has only happen 3-4 times before the update but we'll see
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After updating yesterday, I had it occur again this morning with video playback and the audio muting. So wouldn't be too hopeful, sadly...

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