Develop Bugs

Screen glass coming off?

I recently realized that the glass on the screen is coming off slightly from the top left corner. I never drooped the phone it never got a hit no nothing.
Any one noticed something similar ?
Sent from my Galaxy Nexus

b1ck132 said:
I recently realized that the glass on the screen is coming off slightly from the top left corner. I never drooped the phone it never got a hit no nothing.
Any one noticed something similar ?
Sent from my Galaxy Nexus
Click to expand...
Click to collapse
Can you get a picture?

Well I tried but its quite hard.
The glass is supposed to be onside the chassis and well it is for the 70% of the phone.
But half of the right side and especially the right top corner, you can feel it is off by a bit, and when you press slightly it goes in where its supposed to but doesnt stay there.
It is as if the adhesive of the glass isnt holding on the corner any more.
Sent from my Galaxy Nexus

b1ck132 said:
Well I tried but its quite hard.
The glass is supposed to be onside the chassis and well it is for the 70% of the phone.
But half of the right side and especially the right top corner, you can feel it is off by a bit, and when you press slightly it goes in where its supposed to but doesnt stay there.
It is as if the adhesive of the glass isnt holding on the corner any more.
Sent from my Galaxy Nexus
Click to expand...
Click to collapse
I would bring that back to where you bought it, fire it across the counter and request a new one! It's obviously a faulty built one.

jd1001 said:
I would bring that back to where you bought it, fire it across the counter and request a new one! It's obviously a faulty built one.
Click to expand...
Click to collapse
This^^^
Take it back and get new phone.

jd1001 said:
I would bring that back to where you bought it, fire it across the counter and request a new one! It's obviously a faulty built one.
Click to expand...
Click to collapse
Here's your sign

TNS201 said:
This^^^
Take it back and get new phone.
Click to expand...
Click to collapse
This.
Who started THIS vile trend of replying with "This." Is it cool or something? I dunno, just figured I'd try it out. Will report back on my findings.

Been more than a month that i bought it.
And can't demand an exchange, got a friend buy it in UK and bring it over here. No way to take it back to UK for a while.
Was just wondering if it happened to someone else, or if someone had any recommendations about what ppssibly could cause this or how i could possibly fix it.
It's been perfectly normal for weeks ;(
Sent from my Galaxy Nexus

b1ck132 said:
Been more than a month that i bought it.
And can't demand an exchange, got a friend buy it in UK and bring it over here. No way to take it back to UK for a while.
Was just wondering if it happened to someone else, or if someone had any recommendations about what ppssibly could cause this or how i could possibly fix it.
It's been perfectly normal for weeks ;(
Sent from my Galaxy Nexus
Click to expand...
Click to collapse
Are you positive it didn't get exposure to excessive pressure? That is the only logical way the glass would start to "pop" out! It's a strange one, never heard anything on these forums that is similar.

Yeah I am pretty positive, I baby my phones, my nexus one is still without a scratch.
That is why I felt the need to create a topic, since I never heard of something similar on any of the phones I owned/followed.
Sent from my Galaxy Nexus

the bottom left of my phone started making a weird clicking noise every time I squeezed it, then I looked at it and the glass was coming off just a tad, I went back to the store and 5 of them that came out were doing the same thing, try your self, squeeze the bottom left of your phone.

b1ck132 said:
I recently realized that the glass on the screen is coming off slightly from the top left corner. I never drooped the phone it never got a hit no nothing.
Any one noticed something similar ?
Sent from my Galaxy Nexus
Click to expand...
Click to collapse
was your GN made it china by any chance?

It should have a 1 year warranty against manufacturing defect. If there are no marks on it from a drop, they should replace that no questions asked. If the retailer wont take it, call Samsung.

Are you sure you don't mean the bottom right?
That corner actually is a tad higher than the other corners.

Nope my issue is on top left.
The international warranty doesnt include exchanges. If there is a manufacturing defect then the device should be sent to the country that it is bought in.
At least that is what the warranty card in tge box says.
Sent from my Galaxy Nexus

Hi,
I had similar issue but located in the bottom-right corner of the phone. What I did was a bit risky but I just pressed the glass into the chassis a few times and it went in place. After this it looked perfect. Of course I can't guarantee the result, this is how I made it, of course this is not a professional way to repair things like that .
This is another time I have to write that something wrong is happening with Samsung's quality control. Quantity over quality, definitely. This is not an isolated case, I have read other posts where people were complaining about this, out-of-center camera sensor placement, clicks from the speaker, bad screen etc, not to mention the famous volume rocker bug. When you buy a phone for $700 you at least demand no obvious, visible defects.

I'm also having this issue on my phone, except that the screen is coming off on the left bottom part of the phone.
This was a replacement phone for the first one that was exchanged as DOA because of screen discoloration.
Went to the shop today and the sales rep was giving me attitude ("are you sure it isn't supposed to be like that?") and told me to return on Monday when the manager was there. Have to say I'm not really feeling the charm of Nexus at this point anymore. The iPhone might be fragile and limited, but at least the production quality is top notch...

Cmmts said:
I'm also having this issue on my phone, except that the screen is coming off on the left bottom part of the phone.
This was a replacement phone for the first one that was exchanged as DOA because of screen discoloration.
Went to the shop today and the sales rep was giving me attitude ("are you sure it isn't supposed to be like that?") and told me to return on Monday when the manager was there. Have to say I'm not really feeling the charm of Nexus at this point anymore. The iPhone might be fragile and limited, but at least the production quality is top notch...
Click to expand...
Click to collapse
Have you ever gone to any iphone forums and read problems iphone users have with hardware or software? Stuff happens with anything electronic that is mass produced. Every now and then you will have something that is not like it should be.

Let's not turn this into an iPhone vs Android battle =p
Each phone is graeat, for the ones that love them, each have flaws each have great parts.
Anyways, it appears that this is not an uncommon problem, and I think it is unlikely it will be causing much of a problem in the long term.
I'm pretty positive that the problem is caused by the adhesive holding the glass, not powerful enough, or not put enough at certain areas to hold on to it after a while.
It's not like, it's making the phone unfunctional or anything. I was wondering if it was only me having the problem, and appears not.
This is the 3rd Nexus phone Google had a say in, and all 3 had huge flaws somehow, which is tragic. Maybe G, should be more careful with choosing it's partners =)

wonshikee said:
Are you sure you don't mean the bottom right?
That corner actually is a tad higher than the other corners.
Click to expand...
Click to collapse
Is that how its supposed to be ? My bottom right corner is higher than the benzel, all other corners are a hair below(if looking at in portrait). Being 4 days old planning on going to store to get replacement, seems this would affect a screen protector that i havent installed yet..

Build quality issues....scratched bezel

So fresh out of the box, the bezel on my Note 2 is a bit scratched, like someone took a fine blade and scraped into the inside of the bezel in a few spots. You can see it to the right of the button and in the corner. Kind of annoying. Anyone else seeing anything like this?

Absolutely not to be honest. Sorry.
Sent from my SPH-L900 using xda premium

Off topic, what camera are you using to take those pictures?
Sent from the second version of a hefty "Note" pad.

Oly XZ1. $200 on Amazon right now. I highly suggest picking one up. Those aren't even my best effort. I took some pics of surgeries today that put my Powershot S100 to shame. f/1.8-2.5 with a real nice sensor. If you don't care about movies on it, it's tough to go wrong.

I have two knicks on my pwr button. Methinks they reused a refurb button from an s3 or something.
Sent from my SPH-L900 using Tapatalk 2

To be honest I dont see anything wrong either looks like its supposed to. Perhaps your seeing a tiny flash on the sides of the case from manufacturing but I dunno I really dont see anything I want to as well..

deflon said:
I have two knicks on my pwr button. Methinks they reused a refurb button from an s3 or something.
Sent from my SPH-L900 using Tapatalk 2
Click to expand...
Click to collapse
That's weird. I have a sixer and a laker on my volume up/down button.
leedawg said:
To be honest I dont see anything wrong either looks like its supposed to. Perhaps your seeing a tiny flash on the sides of the case from manufacturing but I dunno I really dont see anything I want to as well..
Click to expand...
Click to collapse
You can run your finger along the inside edge of the bezel and feel the scrapes. It's nitpicky, I know. But for $300, I want a pristine device that'll sit in a case with a screen protector. Yeah, Imight get a ding down the road, but I want the new car smell for as long as I can. I reuploaded the pictures and circled the areas. There's about 3 or 4 areas like that on the phone.

Same on my phone.
I thought it was only me!

Same here. Maybe it was just a handling issue for some scattered ones. Just a bit bummed as my original was overnighted, but now I have to wait 3-4 days. I'm not using it since I don't have a case and don't want to take a chance on it getting damaged somehow to where they think I did something to the phone. So I'm back on the S3. And MyBackupPro worked well for just backing up all my apps, SMS and logs and just restoring onto the Note. So that's a little comforting moving forward.

dbpaddler said:
That's weird. I have a sixer and a laker on my volume up/down button.
You can run your finger along the inside edge of the bezel and feel the scrapes. It's nitpicky, I know. But for $300, I want a pristine device that'll sit in a case with a screen protector. Yeah, Imight get a ding down the road, but I want the new car smell for as long as I can. I reuploaded the pictures and circled the areas. There's about 3 or 4 areas like that on the phone.
Click to expand...
Click to collapse
I totally understand I'm the same way i am the same way.. I like my study to stay in great condition as well.. i say send it back...

I would definitely call sprint or go to the store and get it exchanged. For this kind of money the phone better be mint.
Sent from my SPH-L900 using xda premium

Subiegsr said:
I would definitely call sprint or go to the store and get it exchanged. For this kind of money the phone better be mint.
Sent from my SPH-L900 using xda premium
Click to expand...
Click to collapse
I already have the return kit coming. Unfortunately, Sandy will probably cause it to be delayed.

Just got back from exchanging mine due to major imperfections in display and minor scratching on bezel.
On display the brushed grey color applied was not lined up thus making viewing area look crooked , Left side had 1/8 + inch / right side had less then 1/16 inch reveal.
Picture below is how its supposed to look which my 1st looked nothing like.
Also menu button light transparency was hindered creating jagged look due to brushed grey color not having clean lines < Very annoying to say the least , When soft key lights turned on it became my focus.
Basically the display was a mess not worthy of 225.00 contract buyout / 300.00 device cost so I had no choice but to attempt swap.
Bezel had minor nicks nothing major but could be seen.
Display units had same thing going on but not as bad so my chance of successful exchange were pretty slim but thanks to a very nice sprint store rep exchange was allowed.
She had not units in stock but let me know when they arrived one would be held for me.
An hour later I get the call swap took place and I'm now typing on perfection thanks to Sprint store rep Lisa.

Help, screen issues

So ive had my g2 about two years now, its got is scratches and what not, but for the most part it functions well.
The largest issue is that sometimes when using the touch screen when i pull my finger away that area will stay activated like my finger is there. Happens a lot when using the on screen keyboard, and it seems to be getting a little worse.
Sometimes a good cleaning helps, but before long it comes back.
Anyone have the same experience, or able to recommend a fix.
Was thinking of doing a digitizer/screen replacement but figured id see if there were any experienced suggestions.
Thanks in advance!
Sent from my HTC Vision using xda premium

danow11 said:
So ive had my g2 about two years now, its got is scratches and what not, but for the most part it functions well.
The largest issue is that sometimes when using the touch screen when i pull my finger away that area will stay activated like my finger is there. Happens a lot when using the on screen keyboard, and it seems to be getting a little worse.
Sometimes a good cleaning helps, but before long it comes back.
Anyone have the same experience, or able to recommend a fix.
Was thinking of doing a digitizer/screen replacement but figured id see if there were any experienced suggestions.
Thanks in advance!
Sent from my HTC Vision using xda premium
Click to expand...
Click to collapse
since my phone is new I have this ''issue''.
I got it on the motorola milestone also.
But for me, the problem appear when I have sweaty hand ( stress or too much cofee). It looks like if I still press a key even if my finger is off.
My brother had the same problem on is galaxy SII , he put a plastic film (protective glass) and the problem is gone.
In inverse, if my fingers are too dry, the screen has difficulty to respond.
My solutions : wash my hans often, dont drink coffee, dont stress and wipe the screen on my jeans.

Thread moved to Q & A section, post in the relevant section next time.

Looks like I'm the first moron to get their S-pen stuck. Yay.

No idea what happened. I just slid my s-pen into the body, no problem, but the cap didn't click back out past the o-ring to be flush with the body. It now sits in the body just past the o-ring/seal and will not come out. No idea WTF to do, but this is WAY worse of an issue than people putting the pen in backward on the 5. This wasn't avoidable. Pushing it in further, there's no feedback click and there's not enough force in the spring action to move it back out past the o-ring/seal. Not fun. Kinda pissed.
Any idea on how to coax it back out without scratching or gouging the finish anywhere?
*Update*
Using a thumbtack I very carefully poked the seal all the way around with the side of the point and was able to lightly pry it in a corner to get the end of the pen past the seal. Everything is fine now. Everything still works.
Note to everyone, it takes almost no pressure at all to get the pen seated properly, if you push it in too far (because you have fat fingers and you can't tell how far you're going past your case, like me) it can get stuck on the seal. Lightly press the pen back in and when it clicks, it's seated, stop pushing.

Don't know what o-ring or seal you are referring to. The s-pen chamber is sealed off. I doubt the pen docking hole is sealed itself since you can use the pen underwater anyway. Also, stop pushing when you feel the pen click back into place? Okay, but then you have to push fairly hard to retract the clicky pen top. All of that pressure is trying to push the pen further into the phone first, and since it can't go anywhere, the pen top retracts instead. I'm not following what you're saying at all.

This happened to me too. Had to use the tip of a pin to get the S-Pen button to pop back out again. Not sure why it happened, but there's a big YouTube video on this exact issue with the Note 7. Mine happened ironically after I did a water test in the bathroom sink to test the water resistance of both the phone & the pen. It passed the test - just under a minute under a couple inches of water.
What gives?

Just wanted to say this happened to me too, also after getting it wet. I had to use a razor blade to pry it out l, luckly I didn't scratch anything though.

JinxtPhoto said:
Note to everyone,
Click to expand...
Click to collapse
that was the worst pun I've seen on XDA in a while

Nitemare3219 said:
Don't know what o-ring or seal you are referring to. The s-pen chamber is sealed off. I doubt the pen docking hole is sealed itself since you can use the pen underwater anyway. Also, stop pushing when you feel the pen click back into place? Okay, but then you have to push fairly hard to retract the clicky pen top. All of that pressure is trying to push the pen further into the phone first, and since it can't go anywhere, the pen top retracts instead. I'm not following what you're saying at all.
Click to expand...
Click to collapse
My bad, I'm talking about the new ridge that blocks the pen from being able to go in backwards. It's got a rubberized finish at that ridge and that is where the click tip got hung up.

JinxtPhoto said:
No idea WTF to do, but this is WAY worse of an issue than people putting the pen in backward on the 5.
Click to expand...
Click to collapse
One phone does not make an "issue." If it's an issue you'll by joined by others in short order. Until then your phone or S Pen has a singular defect. But thanks for queuing the OMG! crowd so this thread can grow needlessly to multiple pages like the RAM and glass scratching threads.

BarryH_GEG said:
One phone does not make an "issue." If it's an issue you'll by joined by others in short order. Until then your phone or S Pen has a singular defect. But thanks for queuing the OMG! crowd so this thread can grow needlessly to multiple pages like the RAM and glass scratching threads.
Click to expand...
Click to collapse
By worse of an issue I meant that putting then s-pen in backwards problem with the Note 5 was as simple as not putting the s-pen in backwards... That's a user error situation. If more people start having the same issue as I had with the Note 7, during normal use, that's an absolutely true statement for me to have made. And 3 people have apparently had the same thing happen to them thus-far. Maybe it's not something that will effect everyone. Just sharing my personal experience.
I apologize if it seemed I was aiming at stirring things up, as tone isn't something one can convey well using text. That was not my intent. I just suspected that this might be something we see start popping up a bit in the forum. For $850+ USD it's not something I expected to happen and my initial shock may have weighted my words/tone incorrectly.

BarryH_GEG said:
One phone does not make an "issue." If it's an issue you'll by joined by others in short order. Until then your phone or S Pen has a singular defect. But thanks for queuing the OMG! crowd so this thread can grow needlessly to multiple pages like the RAM and glass scratching threads.
Click to expand...
Click to collapse
Do you ever have something positive to say?
Sent from my SM-N900V using XDA Free mobile app

The clicky button on top of the S Pen can sometimes get stuck outside of the Note7, too. Take yours out and instead of a quick click to lock it down, click and hold for a few seconds then let go. It will stay down and you'll have to fiddle with it to get it back up. I was able to replicate this a few times yesterday, but it doesn't seem to be doing it now. Hopefully it stays like that.

Wow.
Im sorry to hear all that. I heard of the note 5 people putting there sitck in backwards. I had the ntoe 3 and note 4 edge, never try to put my stick in backwards ever.
But this is just putting it in just a little to good lol...
I do worry that the clicker on the spend will go out it and it will be hard to remove but never thought it would just get stuck from pressing it in to hard.

This is way worse than note 5 reverse spen issue. Anyone in right mind wouldn't push pen in reverse as nib will be facing opposite which fingers should know as reflex when sliding in and to actually get to jam force needs to be applied. Note 7 stuck spen problem is like it happened even when one put it back as one is supposed to put it back. Hope Samsung will release bug fix firmware patch soon

too be honest people hardly use the s pen

Happened to me too... Ordered a new one.
https://youtu.be/LBlRKwX2QPE

KamrapterHD said:
too be honest people hardly use the s pen
Click to expand...
Click to collapse
Speak for yourself... Most people I know bought the note specifically for the S-pen... Once they started using it it became second nature.
Just because you don't use it much does not a mean others don't...

Lightn1ng said:
that was the worst pun I've seen on XDA in a while
Click to expand...
Click to collapse
I can't believe it, I literally lmao

JinxtPhoto said:
No idea what happened. I just slid my s-pen into the body, no problem, but the cap didn't click back out past the o-ring to be flush with the body. It now sits in the body just past the o-ring/seal and will not come out. No idea WTF to do, but this is WAY worse of an issue than people putting the pen in backward on the 5. This wasn't avoidable. Pushing it in further, there's no feedback click and there's not enough force in the spring action to move it back out past the o-ring/seal. Not fun. Kinda pissed.
Any idea on how to coax it back out without scratching or gouging the finish anywhere?
*Update*
Using a thumbtack I very carefully poked the seal all the way around with the side of the point and was able to lightly pry it in a corner to get the end of the pen past the seal. Everything is fine now. Everything still works.
Note to everyone, it takes almost no pressure at all to get the pen seated properly, if you push it in too far (because you have fat fingers and you can't tell how far you're going past your case, like me) it can get stuck on the seal. Lightly press the pen back in and when it clicks, it's seated, stop pushing.
Click to expand...
Click to collapse
This sucks. I hope it is just yours (sorry, I'm not sorry) and not a wide spread issue. One way to avoid this issue is to click the top of the spen before inserting it into the device. I know you shouldn't have to, but its just a suggestion.
---------- Post added at 11:41 AM ---------- Previous post was at 11:39 AM ----------
KamrapterHD said:
too be honest people hardly use the s pen
Click to expand...
Click to collapse
wut? I use it all the time. Its better than your finger for almost anything. I find it more comfortable than my finger, even when swiping.
I haven't had a Note since my N3. Have the capacitive buttons always been responsive to the SPen or is this new? I dont think my N2 or N3 were.

I find it extremely amusing that every year Note users have to have their annual "Stuck Pen" thread.

Also, if you hold the phone with the pen slot facing away from you, and tap the other bottom corner on your hard with sufficient force, the pen will come out. Just so you don't have to dig your pen out.

bajasur said:
Happened to me too... Ordered a new one.
https://youtu.be/LBlRKwX2QPE
Click to expand...
Click to collapse
Same issue here the pen's spring gets stuck and then you cant remove it from phone. Get a new phone they didn't wan to replace the pen only.

Scrolling registeres as a click? anyone else has this issue? driving me nuts.

This is soooo annoying, and i wonder if my device is defective or it's a widespread issue.

Happens to me occasionally although I have very rough hands from work so I kind of attribute it to that. Maybe there is more to it?

ElCid43 said:
Happens to me occasionally although I have very rough hands from work so I kind of attribute it to that. Maybe there is more to it?
Click to expand...
Click to collapse
I have a feeling it's an issue.... Shouldn't do it.

I'm having the same issue, I just sent my issues in to Huawei US and requested a replacement under warranty. I get swipes read as touches even with the touch sensitivity moved from light to med and I get unregistered touches, particularly in the button bar on the bottom of the screen. sometimes it takes up to 4 touches to register. Rebooting seems to help but having to reboot several time a day is not a fix but an issue which to me is a defect.

zole2112 said:
I'm having the same issue, I just sent my issues in to Huawei US and requested a replacement under warranty. I get swipes read as touches even with the touch sensitivity moved from light to med and I get unregistered touches, particularly in the button bar on the bottom of the screen. sometimes it takes up to 4 touches to register. Rebooting seems to help but having to reboot several time a day is not a fix but an issue which to me is a defect.
Click to expand...
Click to collapse
My problem is that i'm already rooted.. and no way to relock the phone...

Oh that sucks. I was ready to unlock the bootloader and root but i haven't yet. Good luck man

zole2112 said:
Oh that sucks. I was ready to unlock the bootloader and root but i haven't yet. Good luck man
Click to expand...
Click to collapse
Let me know if the replacement makes a difference.

I had the same issue once, and sent it back for warranty service once. They've since sent it back and it's acting up again. In my case the odd behavior turned out to be phantom touches. Check if this is happening with your phone via Developer Options>Input>Show taps.
Initially when touching the bottom of the screen, nav bar, I would get phantom touches in other places on my screen. Going against my personal preferences, I ended up doing a factory reset to see if it would help, and it didn't. At this point my phone was out of the case, as I removed it for troubleshooting reasons, as well as no screen protector. I played with it at home for a few days while waiting for my return label to be shipped to me. By the time it arrived, I was startig to get red flashes on the screen border while scrolling. Now, with my situation, I had the phone in this style case. The reason I mention this is that it started to do the same thing after receiving it back, and now that I've switched to a different style case, it's helped.... I think. Time will tell, but if any of you are using the 3-in-1 case style that actually covers the front bezels (particularly WITH a tempered glass screen protector) you might consider trying a different case.
Hope this helps someone.