[Q] Samsung Note 10.1 2014 Edition USB Connection Problem - Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl

Hi,
I purchase my Samsung Note 10.1 2014 Edition last October. I've been using it to watch movie, playing game etc entertainment. I always transfer movie or drama to watch in the note from PC via USB Cable. Its been working well until early this week, the USB symbol is not showing up when I connect the USB cable to PC, and my PC did not detect the device as well.
Please help me on this problem.
How should I fix it?

theresa55 said:
Hi,
I purchase my Samsung Note 10.1 2014 Edition last October. I've been using it to watch movie, playing game etc entertainment. I always transfer movie or drama to watch in the note from PC via USB Cable. Its been working well until early this week, the USB symbol is not showing up when I connect the USB cable to PC, and my PC did not detect the device as well.
Please help me on this problem.
How should I fix it?
Click to expand...
Click to collapse
wrong forum.
but sounds like you need a new cable .yes a bad cable may or may not charge
i sent mod request to get youy post moved to right device forum where you can get more device specific help

erica_renee said:
wrong forum.
but sounds like you need a new cable .yes a bad cable may or may not charge
Click to expand...
Click to collapse
Thanks for the reply.
I try connect the cable to my samsung phone, it works fine though. Only my note cannot detect it.

theresa55 said:
Thanks for the reply.
I try connect the cable to my samsung phone, it works fine though. Only my note cannot detect it.
Click to expand...
Click to collapse
aww ok/ see the note 2012 has proprietary cable. and even after market cables often do not work right.
are you on stock firmware?
have you tried another pc?
does kies see the device?
does it show up in device manager at all?

erica_renee said:
aww ok/ see the note 2012 has proprietary cable. and even after market cables often do not work right.
are you on stock firmware?
have you tried another pc?
does kies see the device?
does it show up in device manager at all?
Click to expand...
Click to collapse
stock firmware? I have no idea what is that.
Yes, I've tried to connect to another PC, still doesn't show up. And no, it doesn't show up in device manager.

theresa55 said:
stock firmware? I have no idea what is that.
Yes, I've tried to connect to another PC, still doesn't show up. And no, it doesn't show up in device manager.
Click to expand...
Click to collapse
if you are positive the cable is fine.(appears to be if works on other device connected to same computer)
only thing i could say is factory reset (long shot)
this will erase your data put back to new state
to do so
settings
general
backup/reset
factory data reset as i said knowing your stock its bit likely the issue
could be loose usb connector
i would go buy a new oem (made from samsung) cable and try that
anything more would require having it in my hands

Related

[Q] Cannot install Windows 7 64 bit Drivers

I've tried everything I can possibly think of. I have an Asus Laptop with Windows 7 64 bit and absolutely cannot get my Epic to be recognized. I've uninstalled and re-installed the driver more times than I care to mention. I've tried mounting the device to no avail either. I've tried plugging in the phone into each of the USB ports on the laptop to no avail. I need to get the computer to recognize the device so I can get odin to recognize the phone so I can flash back to stock. Right now it doesn't do so. Does anyone have any ideas of what I can do to get this up an running?
Try installing the 32-bit drivers even if you're on a 64-bit computer....
The same issue comes up. It says that the drivers are not successfully installed (even though the installer goes through) and it says "Unknown Device" over and over.
Are you removing previous drivers?
then rebooting before installing new drivers...
also are you using stock cable?
if so buy a new cable you can get cheap ones online for like a dollar just search micro usb cables
Yes, yes, yes. Does the cable really make that much of a difference? I saw that people have had issues but I mean it charges properly all the time so I figured it was ok to use.
Absolutely!!!!!!!!!!!!!!!!!!!!!!!!!!!1
That cable is worthless get a Blackberry cable they are very durable and dependable.
i was having problems also..... all because of the cable.
I'll probably go buy a cable from Walmart, order a cheaper one online from Monoprice and return the other just so I can odin my phone...I really hope that's the issue though.
sporkisfaster said:
The same issue comes up. It says that the drivers are not successfully installed (even though the installer goes through) and it says "Unknown Device" over and over.
Click to expand...
Click to collapse
does it keep looping "unknown device" in the corner, almost like you unplugging and plugging back in repeatedly?
ifso try cleaning the contacts of the usb port on phone and on the small end of the cable.
if not then try totally uninstalling the drivers you installed and if possible when its saying "unknown device" open the device manager, r-click then unistall in there.
USBDview has always been able to dig me out of the home when ive had usb related driver issues... just run it and delete/uninstall anything samsung/android/adb etc related, reboot pc and phone then try again...maybe even redownload the drivers
http://www.nirsoft.net/utils/usbdeview-x64.zip
http://firon.net/xda/usb_drivers_GalaxyS_x64.zip
update (you replied as i was typing): one bandaid for the cable you could try for now is to take a needlenose pliers or something and slightly squish the micro end to try getting a tighter fit.... i had to do that to the cable i keep at work.
You can always just download kies. That's what I did. When I was trying the standalone drivers I had trouble. Installed kies on both of my laptops and coding works beautifully everytime. And I seriously think you guys are ill. Its a cable... its digital. It either works or.it doesn't. I use my samsung wire exclusively. Its thin and I like contour on the plug. Both cables have worked flawlessly on both of my epics.
Sent from my SPH-D700 using XDA App
RushAOZ said:
And I seriously think you guys are ill. Its a cable... its digital. It either works or.it doesn't.
Click to expand...
Click to collapse
You are wrong.
Cables can have breaks in them which give them intermittent connectivity. Also, since this cable has several (5 I think?) single strands of wire in them, a single wire could be screwed up causing this (or the pin for a single wire on either end) That would still allow it to charge, and partially be recognized by Windows, but not allow it to fully communicate causing this problem.
I have a cable that I only use for charging because it has this EXACT problem. Another cable works perfect, but this particular cable gives me the unknown device.
sporkisfaster said:
I've tried everything I can possibly think of. I have an Asus Laptop with Windows 7 64 bit and absolutely cannot get my Epic to be recognized. I've uninstalled and re-installed the driver more times than I care to mention. I've tried mounting the device to no avail either. I've tried plugging in the phone into each of the USB ports on the laptop to no avail. I need to get the computer to recognize the device so I can get odin to recognize the phone so I can flash back to stock. Right now it doesn't do so. Does anyone have any ideas of what I can do to get this up an running?
Click to expand...
Click to collapse
look up and install pdanet. Pick samsung and let it do it's thing.
you're good after that.
Milkman00 said:
You are wrong.
Cables can have breaks in them which give them intermittent connectivity. Also, since this cable has several (5 I think?) single strands of wire in them, a single wire could be screwed up causing this (or the pin for a single wire on either end) That would still allow it to charge, and partially be recognized by Windows, but not allow it to fully communicate causing this problem.
I have a cable that I only use for charging because it has this EXACT problem. Another cable works perfect, but this particular cable gives me the unknown device.
Click to expand...
Click to collapse
Right.. so it either works or it doesn't lol if both cables are in perfect working condition then there would be no issue. Its all preference. I personally use a blackberry micro usb cable. It locks in to the usb port on the phone better. Just so im not paranoid about the wire coming off while flashing... cuz thats bad lol
Sent from my SPH-D700 using XDA App
RushAOZ said:
Right.. so it either works or it doesn't lol if both cables are in perfect working condition then there would be no issue. Its all preference. I personally use a blackberry micro usb cable. It locks in to the usb port on the phone better. Just so im not paranoid about the wire coming off while flashing... cuz thats bad lol
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
I didn't articulate myself clearly, but that is my fault.
If a single wire inside the cable is broken (for the sake of simplicity let's just say it is the RECEIVE cable - from the device to the PC). The PC can recognize that there is a device there, but because the device can't talk to the PC, Windows can tell there is something there, but has no idea what it is since the device can't talk back to the PC. Also, in this scenario the cable would charge just fine since those individual lines are intact.
RushAOZ said:
You can always just download kies. That's what I did. When I was trying the standalone drivers I had trouble. Installed kies on both of my laptops and coding works beautifully everytime. And I seriously think you guys are ill. Its a cable... its digital. It either works or.it doesn't
Click to expand...
Click to collapse
1st off u sir, ARE WRONG.... Maybe when it comes to HDMI Cables but not for these phones.
sporkisfaster said:
Does the cable really make that much of a difference? I saw that people have had issues but I mean it charges properly all the time so I figured it was ok to use.
Click to expand...
Click to collapse
To quote u "Yes yes yes" it does make ALL THE DIFFERENCE... I had the same problem and made serveral posts about it when the phone 1st came out, I tried everything... Uninstalled/Reinstalled/Rebooted many times, Manually deleted the folders where the drivers are held then Re-installed, Installed Kies (which is a P.O.S. and was a BIG WASTE OF TIME imo.) I tried everything and just about gave up until 1 day i looked @ my roomate and asked him 2 let me borrow his cable to his cheap cricket phone 2 see if it would make a difference.
Well it worked... Get a new cable, if you've done what ive done and it still doesnt work, its the cable and not the drivers
I've done just about all I freaking can on this as well.
I've installed, un-installed, and re-installed the drivers. I'm running Windows 7 64 bit on Bootcamp.
I've used USBDView, I've uninstalled all of the connected drivers. They get re-installed, but the phone keeps keeps coming up as an Unknown Device. I try and locate the Samsung USB drivers directory, but it keeps coming up as Unknown.
Does anyone know specifically what directory I should use choose when trying to manually link the driver in Device Manager? I'm having a ***** of a time here.
Anybody have any ideas for me? Thanks.
I had the same problem. Buy a new cable from monoprice. The second I bought a new cable for my 64 bit Asus laptop it worked.
Trust me, buy a new cable.
Sent from my SPH-D700 using XDA Premium App
my solution for odin
sporkisfaster said:
I've tried everything I can possibly think of. I have an Asus Laptop with Windows 7 64 bit and absolutely cannot get my Epic to be recognized. I've uninstalled and re-installed the driver more times than I care to mention. I've tried mounting the device to no avail either. I've tried plugging in the phone into each of the USB ports on the laptop to no avail. I need to get the computer to recognize the device so I can get odin to recognize the phone so I can flash back to stock. Right now it doesn't do so. Does anyone have any ideas of what I can do to get this up an running?
Click to expand...
Click to collapse
I had the same problem. I didn't follow directions to solve my problem in Odin. I had to start Odin and plug my phone in and quickly put the phone into download mode. I did that a few times and finally got it to recognize. With Syndicate, it now recognizes every time. I say that now. LOL
This is how I fixed this problem. After doing all I could think of, uninstall, install, system restore, nandroid restor to when phone was being recognized... all these didn't work for me. I still got the same unknown device in device manager.
The fix: with samsung epic drivers already installed. Turn the phone on, plug into your computer. Let device manager find unknown device. Power off the phone. Boot into recovery. Pc will recognize your phone as samsung android device. Reboot your phone and you should be good to go. Hope this works for the rest of you. Good luck.
Sent from my SPH-D700 using XDA App
boy143878 said:
This is how I fixed this problem. After doing all I could think of, uninstall, install, system restore, nandroid restor to when phone was being recognized... all these didn't work for me. I still got the same unknown device in device manager.
The fix: with samsung epic drivers already installed. Turn the phone on, plug into your computer. Let device manager find unknown device. Power off the phone. Boot into recovery. Pc will recognize your phone as samsung android device. Reboot your phone and you should be good to go. Hope this works for the rest of you. Good luck.
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
Isn't the original issue that the driver install fails? not that the device isnt being readed?

Note 2 wont connecto to PC or KIES anymore

My Note 2 wont connect to my PC at all. It wont show the icon in the notification tray when i connect it and it doesnt show up in My Computer on the PC. Anyone here who can help? It's really frustrating. Thanks!
SaneQ said:
My Note 2 wont connect to my PC at all. It wont show the icon in the notification tray when i connect it and it doesnt show up in My Computer on the PC. Anyone here who can help? It's really frustrating. Thanks!
Click to expand...
Click to collapse
It could be a faulty USB cable - I've had a few go "bad" in that I could still use them to charge devices, but they would not work at all for any kind of data.
So my first suggestion would be to change the cable - second would be to try a different PC.
Regards,
Dave
Didn't help... Ive tried to install the drivers and kies again but with no succes. When i plug it in it only starts to charge... the usb icon doesnt even appear in the icon tray... Damn
SaneQ said:
Didn't help... Ive tried to install the drivers and kies again but with no succes. When i plug it in it only starts to charge... the usb icon doesnt even appear in the icon tray... Damn
Click to expand...
Click to collapse
What didn't help?
Changing cable? Different PC?
Regards,
Dave
Sent from my GT-N7100 using Tapatalk 2
Changing cable. I dont have a other PC, but i tried my brothers SGS3 and it had the same problem. I think its a computer based thing...
SaneQ said:
My Note 2 wont connect to my PC at all. It wont show the icon in the notification tray when i connect it and it doesnt show up in My Computer on the PC. Anyone here who can help? It's really frustrating. Thanks!
Click to expand...
Click to collapse
Upgraded to Windows 8? Had my pc updated to W8 yesterday and the usb ports didn`t work. I`am back on W7 until it is fixed.
Nah im still on W7 64-bit, but i got it to work for once just then and now it doesnt work again... Oh well atleast i got the files transferred which i needed.
Cable may be faulty........
Same problem with my Note 2......
but eventually i tried with other samsung cable (one which previously provided with my samsug galaxy S) and wooyala........it's start detecting......
It means cable provided with my phone is fault.......which does charging but doesnt connect my phone with pc for MTP or Kies.
it clearly seems to be a fault with your USB ports of computer

I can't connect my LG to my laptop

Hey gang, I can't seem to connect my LG to my laptop. I had the GS3 and it never was able to connect I thought it was because Samsung and Apple didn't get along that they made the connection difficult. But now I have the LG and its the same thing, it doesn't want to connect. Is there something on my computer or is it the phone?
johnny quest said:
Hey gang, I can't seem to connect my LG to my laptop. I had the GS3 and it never was able to connect I thought it was because Samsung and Apple didn't get along that they made the connection difficult. But now I have the LG and its the same thing, it doesn't want to connect. Is there something on my computer or is it the phone?
Click to expand...
Click to collapse
Hello! You can find the drivers you would need and I would suggest installing the LG PC Suite, from here..
http://mobilepcsuite.com/lg-g3-pc-suite-465
After installing these, and your laptop doesn't recognizes the phone then there could be old drivers blocking you from connecting your LG phone.. OR bad USB connections ( check your USB ports ).. Good luck
Showtek1980 said:
Hello! You can find the drivers you would need and I would suggest installing the LG PC Suite, from here..
http://mobilepcsuite.com/lg-g3-pc-suite-465
After installing these, and your laptop doesn't recognizes the phone then there could be old drivers blocking you from connecting your LG phone.. OR bad USB connections ( check your USB ports ).. Good luck
Click to expand...
Click to collapse
Thank you so much, I'm DL now. I hope it works.
johnny quest said:
Thank you so much, I'm DL now. I hope it works.
Click to expand...
Click to collapse
You're welcome Let me know what happens after you've installed the drivers and the LG G3 PC Suite :good:
Showtek1980 said:
You're welcome Let me know what happens after you've installed the drivers and the LG G3 PC Suite :good:
Click to expand...
Click to collapse
its not working. I was able to install the PC suite and it couldn't find my phone when trying to connect.
johnny quest said:
its not working. I was able to install the PC suite and it couldn't find my phone when trying to connect.
Click to expand...
Click to collapse
Have you installed your phone drivers from that site? Try connecting another USB device such as a flash drive or something to check if your ports are working well. Reboot your laptop with the phone plugged in.. See what happens.. Next step is to try connecting your phone to a pc or another laptop.. Your USB ports could be damaged.
Showtek1980 said:
Have you installed your phone drivers from that site? Try connecting another USB device such as a flash drive or something to check if your ports are working well. Reboot your laptop with the phone plugged in.. See what happens.. Next step is to try connecting your phone to a pc or another laptop.. Your USB ports could be damaged.
Click to expand...
Click to collapse
my other USB connection work. I rebooted and it gives me that little sound that its connected but "Charging" nothing far as MTP. This is frustrating. I always have to use Airdroid in order for me to sync my pics or any other files.
johnny quest said:
my other USB connection work. I rebooted and it gives me that little sound that its connected but "Charging" nothing far as MTP. This is frustrating. I always have to use Airdroid in order for me to sync my pics or any other files.
Click to expand...
Click to collapse
Try this http://www.mylgphones.com/download-and-install-the-usb-drivers-for-lg-g3-on-windows-and-mac.html
Check your USB ports under Device Manager on your laptop and uninstall those with yellow exclamation marks ( if any ).
BTW.. after you connect the device to your laptop and use the pull-down menu.. Do you get the 3 options ..
Charge Phone , Media Device (MTP) and Send Images (PTP)?
Showtek1980 said:
Try this http://www.mylgphones.com/download-and-install-the-usb-drivers-for-lg-g3-on-windows-and-mac.html
Check your USB ports under Device Manager on your laptop and uninstall those with yellow exclamation marks ( if any ).
BTW.. after you connect the device to your laptop and use the pull-down menu.. Do you get the 3 options ..
Charge Phone , Media Device (MTP) and Send Images (PTP)?
Click to expand...
Click to collapse
Thanks I went there and still nothing. I have a Macbook Air. I do get those 3 charging options
johnny quest said:
Thanks I went there and still nothing. I have a Macbook Air. I do get those 3 charging options
Click to expand...
Click to collapse
Damn bro! If those files didn't help then I'm afraid I have no more options or suggestions..Usually, it's a driver issue but I have no clue about Mac and their drivers. .. Connect your phone to a laptop using Windows.. In that way you'll know if the device is faulty or not.
Let me know once you've got it resolved..Hopefully it'll be soon .. Good luck :fingers-crossed:
Showtek1980 said:
Damn bro! If those files didn't help then I'm afraid I have no more options or suggestions..Usually, it's a driver issue but I have no clue about Mac and their drivers. .. Connect your phone to a laptop using Windows.. In that way you'll know if the device is faulty or not.
Let me know once you've got it resolved..Hopefully it'll be soon .. Good luck :fingers-crossed:
Click to expand...
Click to collapse
I really appreciate your help. I do have another laptop thats HP so I usually connect it from there with my GS3 or use Airdroid for my mac. I wanted to see if I was able to connect to the Mac with my phone but its ok, thanks for your tips and advise. I will let you know if I get it installed and able to connect my phone to my Mac.
johnny quest said:
I really appreciate your help. I do have another laptop thats HP so I usually connect it from there with my GS3 or use Airdroid for my mac. I wanted to see if I was able to connect to the Mac with my phone but its ok, thanks for your tips and advise. I will let you know if I get it installed and able to connect my phone to my Mac.
Click to expand...
Click to collapse
Always a pleasure mate Enjoy your beast! I'm loving my rooted stock ROM. Waiting to hear good news from you in the near future :good:
johnny quest said:
I really appreciate your help. I do have another laptop thats HP so I usually connect it from there with my GS3 or use Airdroid for my mac. I wanted to see if I was able to connect to the Mac with my phone but its ok, thanks for your tips and advise. I will let you know if I get it installed and able to connect my phone to my Mac.
Click to expand...
Click to collapse
I had the same problem you had, but downloaded LGPCSuite and it worked. Let me know how it goes.
Go to -> ww w.mylgphones. com/lg-pc-suite-for-windows-and-mac
vale2628 said:
I had the same problem you had, but downloaded LGPCSuite and it worked. Let me know how it goes.
Go to -> ww w.mylgphones. com/lg-pc-suite-for-windows-and-mac
Click to expand...
Click to collapse
Thanks for the tips. I was able to download the LGPCSuite and when I do connect my phone and open the app it recognizes my phone, but all I can add to my phone are pics, videos, and music. I can't add any folders or anything else. Its not allowing me to see all my folders on my phone.
A weird solution that worked for me
I had the same problem. My g3 would only charge when connected via usb and only connect to pc suite via wifi.
I tried everything, but no luck.
In my case, the problem was that the usb cable, although it looked like it was nicely plugged in, it needed to be pressed down to make a right connection. If i just plug the usb cable, it just showed that the phone was charging.
But if i press the last part of the cable, just where it enters at the bottom of the phone, then all other option show up(like mtp etc), my windows system makes the familiar usb sound etc. If I give up the pressure, then back to charging only mode.
I hope this helps some of you. It is a bad usb port at the phone that caused the problem.
oiko2k said:
I had the same problem. My g3 would only charge when connected via usb and only connect to pc suite via wifi.
I tried everything, but no luck.
In my case, the problem was that the usb cable, although it looked like it was nicely plugged in, it needed to be pressed down to make a right connection. If i just plug the usb cable, it just showed that the phone was charging.
But if i press the last part of the cable, just where it enters at the bottom of the phone, then all other option show up(like mtp etc), my windows system makes the familiar usb sound etc. If I give up the pressure, then back to charging only mode.
I hope this helps some of you. It is a bad usb port at the phone that caused the problem.
Click to expand...
Click to collapse
Well Thanks, for the post, I know you didn't need to write all this when your phone was connected for good, but you did it because you knew there would also be some people like me in need of your help,
My friend has the same problem with his AT&T LG G3, it only charges when connected to PC and no other connection setups are shown neither on the phone nor in the PC/laptop so, and i have done all the things possible and i could thinks off.
Now i think i should try your method and will tell you if it also works for his G3 or not. Thanks by the way.

OTG not working

So Ive run into a strange problem. I was watching a movie last night on my nexus, the file was on my usb drive connected via otg to the nexus. Today I try to do the same and I get no reaction from Stickmount when plugging in the drive. I have no problems charging or connecting the tablet to my PC, and the drive works fine both connecting to the PC and to my smartphone with stickmount as well. I also tried DLing an app called OTG Troubleshooter to see if that would help me. When connecting the drive it tells me that OTG is detected, but that "Mass storage USB device is not detected in linux/android". Does anyone know what the problem is?
Thanks in advance
Nexus Media Importer
I had a similar problem with the device not recognizing the OTG cable, it went away after I installed the Nexus Media Importer.
Cazteclo said:
I had a similar problem with the device not recognizing the OTG cable, it went away after I installed the Nexus Media Importer.
Click to expand...
Click to collapse
I tried with Nexus Media Importer as well, no success there either, it doesnt detect the drive. Thanks for the tip anyway
mine does the same thing with both stickmount and nexus media importer, I even tried 3 different OTG cables and flashdrives and get the same results
gmfirebird said:
mine does the same thing with both stickmount and nexus media importer, I even tried 3 different OTG cables and flashdrives and get the same results
Click to expand...
Click to collapse
Same here, maybe somethings wrong with the nexus' usb port?
paeminem said:
Same here, maybe somethings wrong with the nexus' usb port?
Click to expand...
Click to collapse
mine usually recognizes the cable, it is the thumb drive attached to it that it usually dosent see
im no expert but i was having issues with a physical keyboard through otg
on stock rom it times out
im on cm12 may 30 2015 with elementalx kernel
after flashing i plugged in the otg with the wireless keyboard reciever
nothing. worse than stock.
i downloaded all the usb otg helpers etc what not
in conclusion
i somehow managed to get
s3c usb host drivers for android
installed them from some site that i cant remember anymore -- really dumb --. seemed sketchy but had nothing to lose
altought now i can type still getting the same crap problmes i had with stock but not as bad. time s out
gmfirebird said:
mine usually recognizes the cable, it is the thumb drive attached to it that it usually dosent see
Click to expand...
Click to collapse
I have the same problem and have just tested that connecting a mouse or keyboard to the otg works without problems, what doesnt work is a flash drive. ( I have tried different flash drives to no success)
Does anyone know what the problem might be?
paeminem said:
I have the same problem and have just tested that connecting a mouse or keyboard to the otg works without problems, what doesnt work is a flash drive. ( I have tried different flash drives to no success)
Does anyone know what the problem might be?
Click to expand...
Click to collapse
I uninstalled and then reinstalled it again and now it is working again. I think it might have been slow to update
Maybe you guys are using a Kernel with OTG+Charge option? if yes the problem maybe that you have to connect the AC charger and USB device together. If you don't need the OTG+charge you should deactivate that function.

Phone isn't recognised by computer nor is my USB C stick

Hello,
I hope someone can help. I am trying to get my computer to recognise my phone. I am not rooted and I have Marshmellow 6.0.1
I unlocked developer options. I bought a cable and it worked! The computer saw my phone. However it stopped seeing my phone. Why I don't know! But when it did work I saw the driver was not for the 5x but from my S4. Well since it's not working I ordered the recommended USB cables by Benson Leung Tech Matte. Still unable to see my phone. Tried cables on another computer with same results. The computer I tried it on recognised my phone and then it also stopped seeing my phone.
I also bought a usb c stick to use on my phone. My phone responds to the stick but when I choose for MTP from charging nothing happens and i cannot access the USB Stick. In Dev options MTP is selected. I also noticed that USB tethering is not available. I have no clue what to try next.
packtack1 said:
Hello,
I hope someone can help. I am trying to get my computer to recognise my phone. I am not rooted and I have Marshmellow 6.0.1
I unlocked developer options. I bought a cable and it worked! The computer saw my phone. However it stopped seeing my phone. Why I don't know! But when it did work I saw the driver was not for the 5x but from my S4. Well since it's not working I ordered the recommended USB cables by Benson Leung Tech Matte. Still unable to see my phone. Tried cables on another computer with same results. The computer I tried it on recognised my phone and then it also stopped seeing my phone.
I also bought a usb c stick to use on my phone. My phone responds to the stick but when I choose for MTP from charging nothing happens and i cannot access the USB Stick. In Dev options MTP is selected. I also noticed that USB tethering is not available. I have no clue what to try next.
Click to expand...
Click to collapse
USB debugging needs to be selected. Also, you need to toggle to PTP and back to MTP
Install correct drivers onto your pc
https://userscloud.com/niz9jnon5ooz
Or
https://www.androidfilehost.com/?fid=24052804347829096
Tulsadiver said:
USB debugging needs to be selected. Also, you need to toggle to PTP and back to MTP
Install correct drivers onto your pc
https://userscloud.com/niz9jnon5ooz
Or
https://www.androidfilehost.com/?fid=24052804347829096
Click to expand...
Click to collapse
Thanks for the drivers. USB Debugging is on. When I toggled Charging popped up instead of PTP and so I kept toggling and it finally went to PTP and so I toggled MTP and it goes back to charging! So I kept at it until it finally went to MTP. Is this normal? I counted 12 tries before changing from charging to PTP! But the computer doesn't see the phone. I did it a few times
packtack1 said:
I also bought a usb c stick to use on my phone. My phone responds to the stick but when I choose for MTP from charging nothing happens and i cannot access the USB Stick. In Dev options MTP is selected. I also noticed that USB tethering is not available. I have no clue what to try next.
Click to expand...
Click to collapse
i honestly never thought about this, is this even supposed to work without some kind of an OTG adapter. i mean sure, the plugs fit, put do the pins match/work for that configuration?
from how you describe that your phone reacts i would guess it doesn't, and it sounds more like your phone goes into client, as opposed to host mode.
very interested to see what someone with more knowledge of the matter would have to say about plugging a usb-c memory stick directly into your phone.
Broken303 said:
i honestly never thought about this, is this even supposed to work without some kind of an OTG adapter. i mean sure, the plugs fit, put do the pins match/work for that configuration?
from how you describe that your phone reacts i would guess it doesn't, and it sounds more like your phone goes into client, as opposed to host mode.
very interested to see what someone with more knowledge of the matter would have to say about plugging a usb-c memory stick directly into your phone.
Click to expand...
Click to collapse
I can read/write to a sandisk USB memory stick using the proper adapter and using USB OTG file manager for Nexus from the play store.
---------- Post added at 05:53 PM ---------- Previous post was at 05:45 PM ----------
packtack1 said:
Thanks for the drivers. USB Debugging is on. When I toggled Charging popped up instead of PTP and so I kept toggling and it finally went to PTP and so I toggled MTP and it goes back to charging! So I kept at it until it finally went to MTP. Is this normal? I counted 12 tries before changing from charging to PTP! But the computer doesn't see the phone. I did it a few times
Click to expand...
Click to collapse
I've used several phones on my PC and at first it had a little trouble but finally settled in. Kind of like a new ROM. You have to give it a while to settle in and get its groove on.
Tulsadiver said:
I can read/write to a sandisk USB memory stick using the proper adapter and using USB OTG file manager for Nexus from the play store.
Click to expand...
Click to collapse
not really a surprise there, but what OP described was putting a usb-C stick directly into the phone, without any cables or adapters in between, with the question emerging if that is even supposed to work (which in his case didn't) due to possible problems of the pin-layout, etc.
Tulsadiver said:
I've used several phones on my PC and at first it had a little trouble but finally settled in. Kind of like a new ROM. You have to give it a while to settle in and get its groove on.
Click to expand...
Click to collapse
that does not explain his PC suddenly not recognizing his phone anymore though.
at this point it sounds to me like either there still is a driver issue (e.g. the mentioned S4 driver wan't properly uninstalled), or one of the usb ports (phone or pc) has an issue.
try different ports on your PC and make sure other devices work with the ports. if not try if you can get it to work by applying a little pressure in different directions to the cable and listen out for windows' annoying usb sound.
on the other end make sure your phone really is connected correctly to the cable. it should snap in just like the OEM charging cable which took some time getting used to to overcome the resistence of the usb-c port.
Tulsadiver said:
I can read/write to a sandisk USB memory stick using the proper adapter and using USB OTG file manager for Nexus from the play store.
---------- Post added at 05:53 PM ---------- Previous post was at 05:45 PM ----------
I've used several phones on my PC and at first it had a little trouble but finally settled in. Kind of like a new ROM. You have to give it a while to settle in and get its groove on.
Click to expand...
Click to collapse
Thanks again for your quick reply,
I tried my Samsung Tab II tablet and my old S4 on my PC and they both work as advertised. Recognised right away and I hadn't used my tablet to my PC before. What I think is maybe its the USB on the phone itself?
Broken303 said:
not really a surprise there, but what OP described was putting a usb-C stick directly into the phone, without any cables or adapters in between, with the question emerging if that is even supposed to work (which in his case didn't) due to possible problems of the pin-layout, etc.
that does not explain his PC suddenly not recognizing his phone anymore though.
at this point it sounds to me like either there still is a driver issue (e.g. the mentioned S4 driver wan't properly uninstalled), or one of the usb ports (phone or pc) has an issue.
try different ports on your PC and make sure other devices work with the ports. if not try if you can get it to work by applying a little pressure in different directions to the cable and listen out for windows' annoying usb sound.
on the other end make sure your phone really is connected correctly to the cable. it should snap in just like the OEM charging cable which took some time getting used to to overcome the resistence of the usb-c port.
Click to expand...
Click to collapse
I think its the phone itself, since it did work briefly. Also with the USB C thumb drive the phone recognises it but will not read the thumb drive. I ordered it from play store I wonder how getting it repaired/looked at is going work Have to wait until Monday to call!
Hello again,
I Hope you guys like some feedback about my issue. Contacted Google and they asked me just about all the same questions and had me do some screen shots and try some of their ideas such as factory reset, trying other computers and other cables. Nothing worked so they sent me a new phone! Just got it yesterday. Would have been here sooner but I was busy!
So got new phone setup and the computer recognizes my phone on PTP but not MTP. Also my driver for the phone is a generic nexus and the it still shows up as a samsung! How can I get the new driver if when i do a search for new driver my computer says I have the best driver already installed? I don't want the driver to still be a problem. So i hope you guys have some answers. Lol! I know you guys do!!
packtack1 said:
Hello again,
I Hope you guys like some feedback about my issue. Contacted Google and they asked me just about all the same questions and had me do some screen shots and try some of their ideas such as factory reset, trying other computers and other cables. Nothing worked so they sent me a new phone! Just got it yesterday. Would have been here sooner but I was busy!
So got new phone setup and the computer recognizes my phone on PTP but not MTP. Also my driver for the phone is a generic nexus and the it still shows up as a samsung! How can I get the new driver if when i do a search for new driver my computer says I have the best driver already installed? I don't want the driver to still be a problem. So i hope you guys have some answers. Lol! I know you guys do!!
Click to expand...
Click to collapse
If you had a samsung phone before you need to uninstall all the samsung drivers then install the proper nexus drivers
I was a little worried about uninstalling the driver but it worked!! Thanks! Now i can root it!!
metpage said:
If you had a samsung phone before you need to uninstall all the samsung drivers then install the proper nexus drivers
Click to expand...
Click to collapse

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