[Q] Bad Watch? - Asus ZenWatch

So I just got the ZW. Powered up and paired, got some notifications and all was fine. Left the house for 15 minutes came back to see a blank screen with the little cloud symbol at the top (always on is on). The original watch face is now not available and if I try to send new faces from the A. wear app they do not show up. Bluetooth connection is off and on with the phone (M8) the beside watch.
Performed a reset through the menu. Updated software through menu. No change to Bluetooth issues and most watch faces are gone from within watch menu...
Do I have a dud?
Frustrated...

myltz400 said:
So I just got the ZW. Powered up and paired, got some notifications and all was fine. Left the house for 15 minutes came back to see a blank screen with the little cloud symbol at the top (always on is on). The original watch face is now not available and if I try to send new faces from the A. wear app they do not show up. Bluetooth connection is off and on with the phone (M8) the beside watch.
Performed a reset through the menu. Updated software through menu. No change to Bluetooth issues and most watch faces are gone from within watch menu...
Do I have a dud?
Frustrated...
Click to expand...
Click to collapse
The little cloud means that the watch is not paired connected to your phone. I would delete android wear and Zenwatch manager, if you have it, then reinstall and pair to your watch.
Sent from my SM-G900P using XDA Free mobile app

bfilipowski said:
The little cloud means that the watch is not paired connected to your phone. I would delete android wear and Zenwatch manager, if you have it, then reinstall and pair to your watch.
Sent from my SM-G900P using XDA Free mobile app
Click to expand...
Click to collapse
Thank you for the advise. I did just that and just left it alone overnight. This morning the watch faces are all back as far as I can tell, I will report later about connection issues.

Related

Motorola Connect can't sync new faces to the watch?

having problem syncing the new watch faces on the watch?
furiousgtz said:
having problem syncing the new watch faces on the watch?
Click to expand...
Click to collapse
Same problem here, tried resetting watch, phone etc. Also uninstalled and re installed still not showing up.
2crazeybolt said:
Same problem here, tried resetting watch, phone etc. Also uninstalled and re installed still not showing up.
Click to expand...
Click to collapse
Me too! I did all of that. I just got new a new replacement note 4 and it was working fine on my previous note 4 but this will not sync any faces or no moto app.
ok I was able to get it working. I factory reset the watch and via android wear I added new wearable device and clicked on sync all app.
furiousgtz said:
ok I was able to get it working. I factory reset the watch and via android wear I added new wearable device and clicked on sync all app.
Click to expand...
Click to collapse
That did the trick, thanks i'm working good now.
Reset my phone three times and no love. I can update the original stock faces but thennew faces never show up
Same thing happened to me today. I've reset my phone 3 times and resync'd many times without any luck. Any suggestions?
Edit:
Finally, I was able to fix it. My case was as follows:
I had paranoid android installed (new faces were fine). Had to restore factory settings on my phone, phone didn't want to sync after I reset my phone so I restored factory settings on my phone. I lost the new faces. Tried resetting the phone and watch multiple times and it didn't work. I went back to stock 5.0 (LRX21O) by following this guide . After restoring my phone to stock, I reset the watch one last time. Paired the phone and watch, customized one of the new faces chose minimal face on watch (still no new faces on my phone), then customized the same new face again, when trying to select another face it only showed one (simple). I chose that one, then tried to change to a new face and viola! new faces appeared.
Not sure what of everything I did was the fixing factor but wanted to share. Hope this helps.
Faced same problem. But i managed to update my 360. Try to uninstall all 3rd party app on ur phone, uninstall motoconnect and android wear. Last step is factory reset ur moto360
Then install motoconnect, install android wear ( do not install any 3rd party app at this stage), go to android wear setting and resync available app. Just make sure your phone screen is on about 10 minutes or so, moto360 will reboot after that.
All new faces and moto body apps will show up eventually - i tried this 3 times.
Hope this may help
Motorola 360 new watch faces not showing up on watch
I had the same problem, new watch faces would show in connect app (particularly the My Design one) and I could customize them but the new ones would never show up as an available watch face option on the 360. It may be related to replacing your phone as the new watch faces worked fine with my Old Note 4 then I had to replace it (because it had a problem) so when I got my replacement Note 4 and reconnected my watch it would never give me the option for the new watch faces even after I "reset" the Moto 360 numerous times. Interestingly for some people the new watch face options don't even show up in their Motorola Connect App on their phone, I think it may be related to their phone OS version. I have a coworker with a Note 3 and the new watch faces are not a option even though his motorola connect app is up to date.
Here is what I did to fix my 360:
- uninstall all apps on your phone related to your watch (Motorola Connect, Android Wear, 3rd party, etc.)
- Reset your 360 back to factory. (not just a restart)
- Wait for watch to prompt to install Wear on phone.
- install wear on phone, it will remember your old watch, pick the menu option to forget that watch though so it acts like this is the first time you are setting up a watch.
- Go through the watch pair and setup routine with the wear app till you get to the main wear screen that shows the watch connected and what your voice actions are.
- Go through the training setup on your watch (swipe, swipe....) till it's to it's Normal screen with your notifications.
- Install Motorola Connect app on your phone, go through the setup and wait till it says "connected" to your watch
- Set your phone and your 360 down and don't touch either for 15 minutes (no new apps, settings, etc)
- Your new watch faces should now be on your 360.
- re install the rest of your wear junk.
Those who have problems syncing , keep the watch on charging and charge your phone as well . do not reset anything. Just resync all apps option in android wear app. They will show up automatically after few mins
[email protected] said:
Those who have problems syncing , keep the watch on charging and charge your phone as well . do not reset anything. Just resync all apps option in android wear app. They will show up automatically after few mins
Click to expand...
Click to collapse
After this latest Moto Connect update I'm still waiting to see the new faces in the Android Wear app. I got the update almost 24 hours ago and nothing. I have tried re-syncing, resetting the watch, all that stuff. What is funny is I can go download a new random watch face and within a few minutes it shows up. But the new Connect app doesn't seem to be working. However if I am in the Connect app and "customize" a face and hit "Apply" it makes the watch vibrate. I also cannot change the color of the charging dock face... Crazy, not sure what the issue is.
supercluver said:
After this latest Moto Connect update I'm still waiting to see the new faces in the Android Wear app. I got the update almost 24 hours ago and nothing. I have tried re-syncing, resetting the watch, all that stuff. What is funny is I can go download a new random watch face and within a few minutes it shows up. But the new Connect app doesn't seem to be working. However if I am in the Connect app and "customize" a face and hit "Apply" it makes the watch vibrate. I also cannot change the color of the charging dock face... Crazy, not sure what the issue is.
Click to expand...
Click to collapse
Have you tried clearing app data for the connect app on the phone, then uninstall it. Reboot both the phone and watch. Then once the phone and watch are connected again, download the connect app.
DQEight said:
Have you tried clearing app data for the connect app on the phone, then uninstall it. Reboot both the phone and watch. Then once the phone and watch are connected again, download the connect app.
Click to expand...
Click to collapse
Yeah. Apparently, and I should have guessed this, it is an issue with my running the 6.0 preview 3 on my nexus 6. So yeah, sucks but M is worth not having a couple new watch faces and a different color charging face.
supercluver said:
Yeah. Apparently, and I should have guessed this, it is an issue with my running the 6.0 preview 3 on my nexus 6. So yeah, sucks but M is worth not having a couple new watch faces and a different color charging face.
Click to expand...
Click to collapse
I thought it was M p3 too, i even removed all my wear apps and reseted the watch XD
Motorola told me to "unoptimize" the wear abb (from the battery options).
I asked if it could not be an incompatibility with M, but they did no know.
EDIT: motorla lvl2 suppoty called, they say that the newer API level in android 6.0 makes it incompatible with moto connect update
[email protected] said:
Those who have problems syncing , keep the watch on charging and charge your phone as well . do not reset anything. Just resync all apps option in android wear app. They will show up automatically after few mins
Click to expand...
Click to collapse
Thanks, worked PERFECTLY!
Sent from my Nexus 6 using Tapatalk
cocchiararo said:
I thought it was M p3 too, i even removed all my wear apps and reseted the watch XD
Motorola told me to "unoptimize" the wear abb (from the battery options).
I asked if it could not be an incompatibility with M, but they did no know.
EDIT: motorla lvl2 suppoty called, they say that the newer API level in android 6.0 makes it incompatible with moto connect update
Click to expand...
Click to collapse
They DO know that 6.0 is about to be released right? Ugh. Guess I'll stop trying to get this to work on my Nexus 6.
supercluver said:
After this latest Moto Connect update I'm still waiting to see the new faces in the Android Wear app. I got the update almost 24 hours ago and nothing. I have tried re-syncing, resetting the watch, all that stuff. What is funny is I can go download a new random watch face and within a few minutes it shows up. But the new Connect app doesn't seem to be working. However if I am in the Connect app and "customize" a face and hit "Apply" it makes the watch vibrate. I also cannot change the color of the charging dock face... Crazy, not sure what the issue is.
Click to expand...
Click to collapse
i have the same problem, factory reset watch and nothing happend, if anybody have a solution please...
santiagodm said:
i have the same problem, factory reset watch and nothing happend, if anybody have a solution please...
Click to expand...
Click to collapse
if you are on 6.0, then you have to wait for an update from motorola.
cocchiararo said:
if you are on 6.0, then you have to wait for an update from motorola.
Click to expand...
Click to collapse
ok, Thanks cocchiararo, just have to wait
I don't have the option to change the charging colors. Swiping down on the watch face does nothing, and there isn't an option for it in Motorola Connect. I'm running the latest Moto 360 software on the watch, and my phone is running OS 5.1.

Lollipop issues

notifications DOESN'T WORK on 3rd party watch faces(not even the vibration) have you noticed that bug too?
EDIT: it seems no one notification is sent on the watch... WTF?
I'm getting notes from yahoo email just fine:good:Which face are you using?
Got notifications like I always did.
Using Specialized right now.
Check to see if you accidentally turned notifications off on the watch.
Sent from my SM-G900P using XDA Free mobile app
Yup notifications for me no longer work at all ......
Maybe is related to whatsapp? When the watch is on a 3rd party watch faces like shadow clock, ustwo and it is locked on transflective screen mode, I didn't get the visual card notification on the screen. Erased the data and Chace and now 1st party watch faces works but the unofficial ones, didn't notify me with cards (now only vibration works). I received only whatsapp messages so, maybe it's whatsapp.
EDIT: not even Google now cards works.
So I unpaired ..reset watch completely and then notifications started happening ..Odd but I am back in business
Have you noticed disconnection/reconnection problems ?
If my SW3 it out of my phone's bluetooth aera, it's automatically disconnected.
When i'm back close to my phone, reconnection isn't always automatic.
Android Wear on my phone is in status "connecting".... but won't connect to the SW3.
I must go in Android Wear, choose disconnect... then connect.
Is there :
- a widget for Android showing the connexion status between SW3 and phone ?
- A widget for switching connection to easily disconnect/reconnect
dougi83 said:
Have you noticed disconnection/reconnection problems ?
If my SW3 it out of my phone's bluetooth aera, it's automatically disconnected.
When i'm back close to my phone, reconnection isn't always automatic.
Android Wear on my phone is in status "connecting".... but won't connect to the SW3.
I must go in Android Wear, choose disconnect... then connect.
Is there :
- a widget for Android showing the connexion status between SW3 and phone ?
- A widget for switching connection to easily disconnect/reconnect
Click to expand...
Click to collapse
Make sure your android wear app is up to date
Not find this issue so far. Notifications are always arrived at watch before I noticed them
I am having trouble only with notifications from Facebook Messenger, which do not work on any watchface.
All other notifications from Whatsapp, hangouts, gmail work anytime.
Was this issue fixed?

Notification and Connection Issues; Smartwatch 3 Works Fine

I've had a Smartwatch 3 for a couple years without any issues. The watch connects without me doing anything, and notifications come through at the same time as my phone.
I bought a Huawei Watch Tuesday, went through the two system updates, and then did not receive notifications. A factory reset fixed that for about 36 hours.
Since then, I've done about 10 factory resets, tweaking settings in the Wear app and on the watch each time. Sometimes, I could get the watch to receive notifications temporarily. That would stop after an hour or so. Pushing one of the sample notifications from the Wear app doesn't work, but most of the time I can change the watch face from the Wear app. Other weird things:
-Sometimes the Wear app will show nothing. Not even give me options to add a device.
-When I click "Calling Setup" on the watch, sometimes it will ask me to give Message+ (the Verizon messaging app) permission. Whether I accept or not, it will eventually tell me the watch isn't connected to the phone (even though the Wear app says it is).
Today, I exchanged the watch, and am having the same issues (and the grey circle where the charging icon appears won't go away). I really, really want to be able to use this watch, so any help would be very much appreciated. Here's a quick rundown of what I've tried so far:
-Cleared Wear app data and cache.
-Removed Smartwatch 3 and Huawei watch from app thinking it might be confused with 2 in there. Re-added the Smartwatch 3 independently after this, and it still worked.
-Checked permissions on phone and watch.
-Removed Google Play Music playlist, thinking syncing may have been bogging it down.
-Switched default text apps.
-Uninstalled Wear app.
-Tried different Watchmaker faces.
Watch and phone (LG G3 on Verizon) are running Marshmallow.
Can you think of any experiments before I give up?
Uninstall Wear and re-install. Then resync and pair the watch again.
Thats all I can think of.
As an update, I cleared cache in each app on my phone individually and uninstalled non-essential Wear apps. This has notifications flowing normally.
However, if I disconnect the phone/watch for any reason, it takes hours for notifications to start coming in again.
Any thoughts on how to trigger notifications after reconnecting? Toggling the connection and options in the Wear app doesn't help. I can't figure out what eventually allows notifications again.
Hi guys, I have problem with incoming notifications on my watch after the watch is not paired with my smartphone a few hours.
The watch don't receive incoming notifications, but the bluetooth connection is there.
After a factory reset my watch works good again.
I need help, please..
flyalligator said:
Hi guys, I have problem with incoming notifications on my watch after the watch is not paired with my smartphone a few hours.
The watch don't receive incoming notifications, but the bluetooth connection is there.
After a factory reset my watch works good again.
I need help, please..
Click to expand...
Click to collapse
I think we're experiencing the same thing. I bet if you gave it a few hours, you would start to receive notifications. I wonder if this is an issue with the watch. Does anyone not experience this?
acadmus86 said:
I think we're experiencing the same thing. I bet if you gave it a few hours, you would start to receive notifications. I wonder if this is an issue with the watch. Does anyone not experience this?
Click to expand...
Click to collapse
At night, when my smartphone is paired with watch, it's about 8 hours, I get a different notifications to my smartphone but to Huawei watch they don't come.
At morning I do a factory reset.
sleep mode for BT or wifi or...... ? battery optimized app on Marshmallow ?

Passing Notifications to Smart Watch

I'm having problems getting the P2XL to pass notifications to my Huawei watch.
Phone calls are no problem, phone battery display, weather, steps etc all work fine.
I just don't get message notifications. I've tried using the stock app and Textra but neither works.
Facebook Messenger even works...
edit: I just noticed I also don't get notifications from GMail app.
I've gone in and disabled battery optimisation for Android Wear, allowed every imaginable notification permission but it still won't pass message notifications.
My old Pixel XL was great for this. It worked absolutely every time.
bjm374 said:
I'm having problems getting the P2XL to pass notifications to my Huawei watch.
Phone calls are no problem, phone battery display, weather, steps etc all work fine.
I just don't get message notifications. I've tried using the stock app and Textra but neither works.
Facebook Messenger even works...
edit: I just noticed I also don't get notifications from GMail app.
I've gone in and disabled battery optimisation for Android Wear, allowed every imaginable notification permission but it still won't pass message notifications.
My old Pixel XL was great for this. It worked absolutely every time.
Click to expand...
Click to collapse
Similar boat here. Moto 360 v2. I use an app called Feel The Wear to give me a long vibration for texts which I get but no message on my watch. Not sure about Gmail notifications but don't remember getting a buzz or card on my watch.
Sent from my Nexus 9 using Tapatalk
probably not much help but i have a garmin fenix 3 hr and i get all notifications just fine.
could it be a permissions issue? i was prompted to give permissions when i connected the watch the first time.
I had the same issue with my Huawei watch. I had to forget the watch in the phone Bluetooth, clear app data on android wear, uninstall android wear, then re-install android wear and use it to set the watch up again. I did not have to reset the watch. After that notifications worked.
byproxy said:
probably not much help but i have a garmin fenix 3 hr and i get all notifications just fine.
could it be a permissions issue? i was prompted to give permissions when i connected the watch the first time.
Click to expand...
Click to collapse
I was prompted for permission when I connected first time too, but... that was before the watch upgraded to Android 2.5
Count me in. I have the Pixel 2 XL and the Moto 360 gen 2. All was working fine except I would stop getting notifications randomly, but rebooting the watch would fix it (even though I turn the watch off most nights until I need to charge it, so it was being rebooted normally already).
Now the last 3 days no notifications. Reboots don't help at all.
When this happens, like the original post said, the watch is still connected, I get battery stats, it shows when audio plays, shows incoming phones calls, just no app notifications like text or gmail.
The only thing left to do is disconnect and reset. I'm still on the Sep 5th security update. I have the Nov security update notification, maybe I'll do that today and see if it helps at all.
By any chance have you NOT downloaded the actual app on your watch? I thought I had a problem too, with Feel the Wear, but then realized I hadn't downloaded the Feel the Wear app on my watch. As soon as I did, everything worked. This is with Android Wear 2 on a moto 360 sport.
Sent from my Pixel 2 XL using XDA Premium HD app
byproxy said:
probably not much help but i have a garmin fenix 3 hr and i get all notifications just fine.
could it be a permissions issue? i was prompted to give permissions when i connected the watch the first time.
Click to expand...
Click to collapse
I have a Samsung Gear S3 and it works perfect as well.
Make sure Android messages is installed on ur watch,this application is related to some of the missing notifications.

Pixel 2 XL and Huawei Watch 2 Sport

I have noticed my battery life on my watch has been really bad since getting my Pixel 2 XL. I previously had the regular Pixel. I have everything set up the same but I did notice today that in the drop down, there is a Bluetooth icon and sync arrows that flash often so I'm thinking the Bluetooth is syncing a lot and causing my battery issues. I have added a screen shot of what I am talking with the link below, I was unable to attach a photo for some reason...
https://drive.google.com/file/d/1A1Tt5j-J1TAYuUSlcWYU1mSlZJBHB7QP4Q/view?usp=drivesdk
Has anyone else experienced this, or know why the Bluetooth icon is now in the drop down menu when it wasn't there with my regular Pixel?
Sent from my Pixel 2 XL using Tapatalk
Weird. I have the same setup but no Bluetooth icon like that on my watch menu
I have a Huawei Watch 2 paired with my Pixel 2 XL and don't see the BT icon when I swipe down. Do you have anything other than the Pixel paired with your watch?
P.S. I hadn't noticed any battery drain with the Watch and Pixel. Have you tried resetting the watch?
rajeshr said:
I have a Huawei Watch 2 paired with my Pixel 2 XL and don't see the BT icon when I swipe down. Do you have anything other than the Pixel paired with your watch?
P.S. I hadn't noticed any battery drain with the Watch and Pixel. Have you tried resetting the watch?
Click to expand...
Click to collapse
I don't have anything else paired with my watch. I have tried resetting the watch and also my Pixel.
Thanks.
Sent from my Pixel 2 XL using Tapatalk
I reset my watch again and that icon was not present and my battery life was back to normal. Then...when I looked at it this morning it was back and battery life sucks again, -10% in 30 min...
After I reset the watch I noticed that there was an update for Android Wear pending on the watch but it could not download because I wasn't connected to WiFi. Is there possibly something with the new version if Android Wear?
Sent from my Pixel 2 XL using Tapatalk
I have the Bluetooth icon too on my watch,it start to show with the latest Android Wear update.
So I was looking and didn't seem to find much except this thread that was remotely connected to my issue. My pixel 2 XL is connected to my huawei watch 2 sport, the watch says it's connected, the watch behaves like it's connected but on the phone Bluetooth menu it doesn't say the watch is connected. The quick settings drop down doesn't show the watch connected either. Recently updated to 8.1, still the same, reset my watch, still the same. It shows my Vizio sound bar as connected but not the watch. My pixel 2016 would show the watch as connected. I guess ultimately I just wanted to know if others with these same pieces of equipment was having the same issue. I guess I'm a bit anal when it comes to things like this. Lol. I just want my devices to have all the functionality they are supposed to.
ksd316 said:
So I was looking and didn't seem to find much except this thread that was remotely connected to my issue. My pixel 2 XL is connected to my huawei watch 2 sport, the watch says it's connected, the watch behaves like it's connected but on the phone Bluetooth menu it doesn't say the watch is connected. The quick settings drop down doesn't show the watch connected either. Recently updated to 8.1, still the same, reset my watch, still the same. It shows my Vizio sound bar as connected but not the watch. My pixel 2016 would show the watch as connected. I guess ultimately I just wanted to know if others with these same pieces of equipment was having the same issue. I guess I'm a bit anal when it comes to things like this. Lol. I just want my devices to have all the functionality they are supposed to.
Click to expand...
Click to collapse
Do you have the option to play audio on watch enabled? When that's enabled it usually has two entries in the Bluetooth settings. One for the watch to Android Wear and one for the BT headset profile.
Sent from my Pixel 2 XL using Tapatalk
I don't see anywhere that gives me that option. But these are some screen shots. Currently my watch is connected, not any of these screens show it that way. When I go through the Bluetooth menu and select the watch, the connect button is available, but when I press it nothing happens.
ksd316 said:
So I was looking and didn't seem to find much except this thread that was remotely connected to my issue. My pixel 2 XL is connected to my huawei watch 2 sport, the watch says it's connected, the watch behaves like it's connected but on the phone Bluetooth menu it doesn't say the watch is connected. The quick settings drop down doesn't show the watch connected either. Recently updated to 8.1, still the same, reset my watch, still the same. It shows my Vizio sound bar as connected but not the watch. My pixel 2016 would show the watch as connected. I guess ultimately I just wanted to know if others with these same pieces of equipment was having the same issue. I guess I'm a bit anal when it comes to things like this. Lol. I just want my devices to have all the functionality they are supposed to.
Click to expand...
Click to collapse
My Moto360 has never shown as connected on a BT menu. I thought I remember hearing years ago that BTLE didn't show...
three west said:
My Moto360 has never shown as connected on a BT menu. I thought I remember hearing years ago that BTLE didn't show...
Click to expand...
Click to collapse
It showed just fine on my first gen Pixel XL. The reason I'm curious at this point is because with Android 8.1, the Bluetooth device's battery stats are supposed to be displayed with the device being connected. But my watch never displays it's connected. My other Bluetooth device show connected, just not the watch.
ksd316 said:
I don't see anywhere that gives me that option. But these are some screen shots. Currently my watch is connected, not any of these screens show it that way. When I go through the Bluetooth menu and select the watch, the connect button is available, but when I press it nothing happens.
Click to expand...
Click to collapse
The option would be on your watch under settings, connectivity, Bluetooth.
Sent from my Pixel 2 XL using Tapatalk
biggiestuff said:
The option would be on your watch under settings, connectivity, Bluetooth.
Click to expand...
Click to collapse
I'm the menu on the watch, it says I'm connected to my phone, down towards the bottom it says, play phone voice call on watch. That is unchecked.
Edit*
Turned it on, it says it's connected on my phone. I guess I didn't realize that had to be checked for it to register. The watch still rings when I get a phone call, I guess that's why I didn't think about it. Shouldn't it say it's connected even with that turned off?

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