[Q]Wonky and Weak WiFi Connection - Xperia Z1 Compact Q&A, Help & Troubleshooting

Anyone experiencing wonky or unstable WiFi connection? Sometimes it disconnects by itself or it's connected but yet can't open anything. I've been frustrated to no end by this, I've been downloading like probably 14 GB of game data today just because it can't keep a stable connection to Google Play Store. Is it because of the firmware? I'm still in .147, don't wanna upgrade to .157 yet. Also it seems like the WiFi is so weak compared to other devices even some my sister's mid-range Samsung phones. Seriously, isn't this a flagship device??

Could be the Play store, your router or your ISP, and quite often it turns out to be one of those 3,

XperienceD said:
Could be the Play store, your router or your ISP, and quite often it turns out to be one of those 3,
Click to expand...
Click to collapse
It's fine in my other devices though, but after a restart it seems to be fine again, at least for now. I never restarted for like a month or more. ?

uchihakurtz said:
It's fine in my other devices though, but after a restart it seems to be fine again, at least for now. I never restarted for like a month or more.
Click to expand...
Click to collapse
You'll need to try updating then and see if that helps.

Related

Wi-Fi unreliable

Recently I've been having problems with Wi-Fi. My phone and nexus 7. They both stay on blue bars all the time claiming they're connected to Google servers. And it'll work good for about 20 seconds and then I'll have no connection for about a minute. Bars will stay blue like its connected and WiFi show that it's fill signal but pages won't load, apps will timeout and YouTube videos won't stream. Makes it impossible to download any Roms or apps at times. This just recently started happening. Videos will stream good for maybe 2 minutes tops. Then pause, after a minute Wi-Fi will stay streaming and going again by itself and stream. I haven't changed my router or is settings. I have static ip's assigned too. All other computers work just fine for internet. Never a problem.
I've tried changing kernels, Roms, complete wipes and reinstalls. Rebooted the router. Nothing fixes it. I'm getting really frustrated. I'm at the point where I'm going trio go buy a new router just cause I want to use 5ghz. Anyways, any suggestions to solve this?
There may be an error in aosp code that can cause wifi instability: http://forum.xda-developers.com/showpost.php?p=35146886&postcount=5128
mwalt2 said:
There may be an error in aosp code that can cause wifi instability: http://forum.xda-developers.com/showpost.php?p=35146886&postcount=5128
Click to expand...
Click to collapse
Weird how it affects just my device in an entire thread with a ton of people using the rom and same kernel.
I went and picked up a new router. I'll see if that fixes it. Thanks for the input though. I appreciate it.
Didn't help with new router. My WiFi still cutting out like crazy on Franco kernel. Almost as soon as I turn off screen. But its not turning WiFi off. Just goes into some sort of state where nothing comes through. When screen on everything is fine though now.
In Wifi settings, you could try unchecking "Avoid Poor Connections" and see if that helps.
Also do you have any other devices at home on the same wifi network - do they experience the same issues, I know where I am if we get a lot of rain, it causes intermittent internet slowdowns, I had similar issues and after testing other devices found this to be my problem not my Wifi.
Also, have you got any cordless phones in the house that might run on the same frequency?
I still have an issue keeping wifi at 100% d/l when the phone is asleep, even though the setting is for always on. It must be a hardware thing for me because every rom I've tried from ICS to the latest JB exhibit the same issue. If I am in a desperate need to d/l a large file on my phone, I just temporarily change the screen display off timer to 10 minutes of so so the wifi will stay at max d/l speed.
https://play.google.com/store/apps/details?id=com.ratcash.wifiperf
Could try this I use on my gnex for voip
Edit I am on a galaxy nexus forum
Sent from my Nexus 7 using Tapatalk 2
Ya avoid poor connections is unchecked. And wifi optimization is unchecked. I've tried putting my router on full auto, tried setting static ip addresses for everything. Changing from wireless n to wireless g. Changing security to off as well. Using the 5ghz band instead of 2.4. The nexus 7 is working perfectly fine with the new router. But my galaxy nexus is totally unreliable. Weird is that it just started happening within past couple weeks. And actually, it was good for the first day or so after new router. I can confirm all other wifi devices jn the house work just fine without any hiccups. I've never had a problem with other devices. No dropouts or anything. It's really puzzling me!
One thing I found weird, if I disable wmm on my router, my nexus 7 and galaxy nexus will not connect. Anyone else get this?
I hope you also have your router firmware completely up to date.
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CADude said:
I hope you also have your router firmware completely up to date.
Click to expand...
Click to collapse
Ya my router auto updates itself. Its a Cisco EA6500 in case your wondering and is helpful.
I use my wifi at work and it's very unreliable. At times going into an endless disconnect/reconnect loop. Sometimes restarting the wifi helps or putting it in and out of airplane mode. Other times nothing helps except a reboot of my phone. Some apps may make the issue worse. I don't think there is a fix and waiting for google to fix the flaw a user pointed out earlier.
Sent from my Nexus 7 using Tapatalk 2
chrisinsocalif said:
I use my wifi at work and it's very unreliable. At times going into an endless disconnect/reconnect loop. Sometimes restarting the wifi helps or putting it in and out of airplane mode. Other times nothing helps except a reboot of my phone. Some apps may make the issue worse. I don't think there is a fix and waiting for google to fix the flaw a user pointed out earlier.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
Possibly a 4.2 issue. But its not affecting everyone it seems. But i see that there is a huge thread about this at the google site. Not an isolated case
When you say you set a static ip, you set one from the router, have you tried setting a static ip on the phones wifi advanced options as well?
Have you tried different radios?
Sent from my Galaxy Nexus using Tapatalk 2
Yup has happened to me mine connects to the net but has grey bars and doesn't open any websites and apps dont connect to the net a reboot solves the problem
chrisinsocalif said:
When you say you set a static ip, you set one from the router, have you tried setting a static ip on the phones wifi advanced options as well?
Have you tried different radios?
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
I set static on both router and the phone. I've tried all the north american radios. None of the euro ones. no effect. Sticking to the latest North American radio for now. I've managed to make it work sorta with CM10.1 with stock kernel on completely fresh install. It works, but the down arrow on the Wi-Fi icon stays lit almost 100% of the time. no idea why, only other device that was on all yesterday was the nexus 7, and that was on the 2.4ghz and phone the 5ghz. Huge wlan_rx_wake!
It's likely this:
http://code.google.com/p/android/issues/detail?id=40065&colspec=ID%20Type%20Status%20Owner%20Summary%20Stars&start=1000
See if that sounds about right and if so, you'll just have to wait for a Google Patch.
whitedragonz83 said:
It's likely this:
http://code.google.com/p/android/issues/detail?id=40065&colspec=ID%20Type%20Status%20Owner%20Summary%20Stars&start=1000
See if that sounds about right and if so, you'll just have to wait for a Google Patch.
Click to expand...
Click to collapse
Yeah. Just don't understand how so few here experience this. And only my phone, not my nexus 7 gets this.
M3drvr said:
Yeah. Just don't understand how so few here experience this. And only my phone, not my nexus 7 gets this.
Click to expand...
Click to collapse
When i first updated to 4.2, I was getting crazy dropouts. After unchecking the Wi-fi optimization, it was more consistent but still drops out frequently while at work. There is a known bug with the wifi driver that hasn't been addressed for years, but still trying to find the original articles describing the problems.
It seems you are having tons of issues, worse than most.
If you are having a problems suggested on this site, maybe this can help.
http://goo.gl/voSxF
It affects me as well. Completely random. Everything appears fine except that instead of blue, the icons are grey. Turning off wifi and turning it back on fixes it.
In the link above, there is a comment where you can submit more info for Google to help solving the problem:
http://support.google.com/nexus/bin/request.py?contact_type=bugreport&src=7679593
chrisinsocalif said:
When i first updated to 4.2, I was getting crazy dropouts. After unchecking the Wi-fi optimization, it was more consistent but still drops out frequently while at work. There is a known bug with the wifi driver that hasn't been addressed for years, but still trying to find the original articles describing the problems.
It seems you are having tons of issues, worse than most.
If you are having a problems suggested on this site, maybe this can help.
http://goo.gl/voSxF
Click to expand...
Click to collapse
the weird thing is, it just started happening about 2 weeks ago. It was perfectly fine up until then. Never had an issue with Wi-Fi. If this don't work i might try doing an entire wipe right back to stock and locking bootloader.

Z1C WiFi Issues? Speed/Stability

Hi all,
Not been around for a long time so its great to be back
Recently got the Z1C on Contact, frankly its the biggest regret I've had with a mobile device.
Is anyone else having WiFi speeds slower than dial up?
My download speed is < 250 KB's
Any1 else had this? If so does any1 know a fix?
Thanks
I don't have that, neither on 2,4GHz nor on 5GHz. You could try the unofficial DooMLord kernel, it mentions "custom built wifi wlan modules", dunno if that helps.
Iruwen said:
I don't have that, neither on 2,4GHz nor on 5GHz. You could try the unofficial DooMLord kernel, it mentions "custom built wifi wlan modules", dunno if that helps.
Click to expand...
Click to collapse
I'm not currently looking to Root/Unlock/Flash anything.
I'd just like my Stock Z1C to actually work with WiFi.
Its not exactly difficult, its seriously annoying me now, why is it so slow?
.. sorry just saw my solution doesn't help you and I don't know how to delete a reply...
but anyway, have you tried to close all apps on your phone?
Swaddy said:
.. sorry just saw my solution doesn't help you and I don't know how to delete a reply...
but anyway, have you tried to close all apps on your phone?
Click to expand...
Click to collapse
Yes I have tried all this
It was working great the other day, then I retried today and bam back to like 256 KB's download.
Wilks3y said:
Yes I have tried all this
It was working great the other day, then I retried today and bam back to like 256 KB's download.
Click to expand...
Click to collapse
my wifi works great too .. what rom do you use? latest .757 ? download .761 or 757 FTF and try to flash via flashtool .. No need to unlock bootloader or root, but you will lose some data if you don`t make any backup
you have a software problem there ..
sony and wifi is a nightmare.....check if your bluetooth is on?for me i get no connections on 2.4g with bt on
Lasantha said:
sony and wifi is a nightmare.....check if your bluetooth is on?for me i get no connections on 2.4g with bt on
Click to expand...
Click to collapse
I'll check it out when I get home but I never have Bluetooth on so I'd be surprised if it was that.
I have a gaming router which is extremely powerful and all other devices/phones work perfectly so I know that the Z1C is the bottleneck.
Any other ideas if its not the bluetooth?
Thanks
I've not had any issues with WiFi or BT, which is always on on my phone. I do use 5GHz for WiFi.
Wilks3y said:
Yes I have tried all this
It was working great the other day, then I retried today and bam back to like 256 KB's download.
Click to expand...
Click to collapse
Have you tried restarting your router?
Does it go slow with every wifi? can you test it on different wifi and see if the problem is with one type of router?
Don't think I've seen anyone ekse with this problem, although flashing the .757 update messed up my bluetooth (then .761 fixed it).
Didgesteve said:
Have you tried restarting your router?
Does it go slow with every wifi? can you test it on different wifi and see if the problem is with one type of router?
Don't think I've seen anyone ekse with this problem, although flashing the .757 update messed up my bluetooth (then .761 fixed it).
Click to expand...
Click to collapse
Thanks for getting back to me
I have tested it on my work WiFi, I don't know whether it is coincedence, sod's law or normal but the WiFi on my Z1C at my work is absolutely rapid!!
I've just updated an app to test it, and it was at around 5MB's which is brilliant for me !
However, work WiFi is a 100MB's connection speed, where as at home I believe its around the 12MB's mark (geographic limitations in place here >.<).
From this I see only a couple of conclusions:
1 - Z1C and my home router just don't get along.
2 - As the WiFi speed is so much higher at work, so is the Z1C
or that theres no relation between the WiFi speed and my device but there is an issue with the Z1C WiFi itself?
I'm presuming its the first?
Thanks again!
Didgesteve said:
Have you tried restarting your router?
Does it go slow with every wifi? can you test it on different wifi and see if the problem is with one type of router?
Don't think I've seen anyone ekse with this problem, although flashing the .757 update messed up my bluetooth (then .761 fixed it).
Click to expand...
Click to collapse
Hi there,
I'm still on totally stock ROM.
I've done some testing and I believe it is on every router/internet but is very inconsistent. Sometimes its very speedy, others it will drop to almost unusable speeds.
I think I'ma just get rid of this terrible device, very disappointed in Sony. Here are some of my issues:
Phantom Touches
Unresponsive Touch Screen
Constant Crashes
Phone CONSTANTLY answers in Loudspeaker
Screen will not wake up
WiFi Speeds Totally Unusable
Wilks3y said:
Hi there,
I'm still on totally stock ROM.
I've done some testing and I believe it is on every router/internet but is very inconsistent. Sometimes its very speedy, others it will drop to almost unusable speeds.
I think I'ma just get rid of this terrible device, very disappointed in Sony. Here are some of my issues:
Phantom Touches
Unresponsive Touch Screen
Constant Crashes
Phone CONSTANTLY answers in Loudspeaker
Screen will not wake up
WiFi Speeds Totally Unusable
Click to expand...
Click to collapse
Try the .108 firmware, I thik you'll find a lot of the problems gone.
Wilks3y said:
Phantom Touches
Unresponsive Touch Screen
Constant Crashes
Phone CONSTANTLY answers in Loudspeaker
Screen will not wake up
WiFi Speeds Totally Unusable
Click to expand...
Click to collapse
Just update to 14.4.A.0.108. It's also stock, official. You do not loose data while updating and it takes merely 10 minutes of "sitting back and relaxing"
As for wifi issue, did you try disabling wifi optimization fetaure found in advanced settings?
peca89 said:
Just update to 14.4.A.0.108. It's also stock, official. You do not loose data while updating and it takes merely 10 minutes of "sitting back and relaxing"
As for wifi issue, did you try disabling wifi optimization fetaure found in advanced settings?
Click to expand...
Click to collapse
Have to be honest,
I got that fedup with all the issues on the phone, I sold it and bought an iPhone.
(Waits to be shot).
However I must say, iPhones feel very nice nowadays, nice and snappy etc.
But yeah, I'll still be hanging around these forums helping people out etc,
Wilks3y.
Wilks3y said:
Hi there,
I'm still on totally stock ROM.
I've done some testing and I believe it is on every router/internet but is very inconsistent. Sometimes its very speedy, others it will drop to almost unusable speeds.
I think I'ma just get rid of this terrible device, very disappointed in Sony. Here are some of my issues:
Phantom Touches
Unresponsive Touch Screen
Constant Crashes
Phone CONSTANTLY answers in Loudspeaker
Screen will not wake up
WiFi Speeds Totally Unusable
Click to expand...
Click to collapse
Hey that's a new phone just so you know because this is not acceptable.
Not sure about reclaims in your country but it should be valid in most?
Mine did about the same as my PC/PS4 = 60-95MBps, that is until yesterday
Both bluetooth and wifi are stone cold dead so I though I should reflash my ROM(Aur) and rushed it when I realized whilst doing the same 'ol start guide for the hundreds time I forgot to flash recovery :victory::fingers-crossed:
[SIC] said:
Hey that's a new phone just so you know because this is not acceptable.
Not sure about reclaims in your country but it should be valid in most?
Mine did about the same as my PC/PS4 = 60-95MBps, that is until yesterday
Both bluetooth and wifi are stone cold dead so I though I should reflash my ROM(Aur) and rushed it when I realized whilst doing the same 'ol start guide for the hundreds time I forgot to flash recovery :victory::fingers-crossed:
Click to expand...
Click to collapse
Happens to the best of us
Got rid of my Z1C, and got an iPhone (SHOOT ME NOW).
I just couldn't get past the myriad of issues.

Wifi connection keeps dropping in Chrome - ERROR -->dns_probe_finished_no_internet

Hopefully someone here can advise me on this issue I have been getting with my Nexus 5x and using chrome but issue also happens in youtube. Note I have not setup my phone with a SIM yet, just been testing out the phone features and Android 6.0
When connected to my home networtk chrome and youtube work fine but every now and then the web page loading seems to stall in chrome, and then i watch the wifi signal disconnect and then reconnect and then the web page will load, but before it does i get the error message
dns_probe_finished_no_internet and sometimes its ERR name not resolved or ERR_NETWORK_CHANGED or similar inside chrome.
it seems to recover after about 30secs and then i have full wifi again. it just keeps happening This seems to be random at the moment but is consistent. My home network is pretty solid and all my other devices work fine and do not exhibit this issue, my wifi is solid.
I have done all the usual forget network, wipe system cache and static IP etc. nothing makes a difference. can anyone shed some light what might be causing this?
thanks
Did you manage to solve the problem? I got my phone last week and I am having the exact same problem.
I should mention that I am on stock unrooted and using At&t network. I checked the wifi connection from my older phone lg optimus g and it seems to be fine. It keeps on disconnecting and reconnecting on my 5x though and I think that is draining the battery faster than anything else. My top two battery uses are android system and android os rather than sceeen.
Do you think it is a hardware problem?
friendlyguy55 said:
Did you manage to solve the problem? I got my phone last week and I am having the exact same problem.
I should mention that I am on stock unrooted and using At&t network. I checked the wifi connection from my older phone lg optimus g and it seems to be fine. It keeps on disconnecting and reconnecting on my 5x though and I think that is draining the battery faster than anything else. My top two battery uses are android system and android os rather than sceeen.
Do you think it is a hardware problem?
Click to expand...
Click to collapse
Have the same problem with mine after one week's use. Was fine until this morning.
On hold with warranty service now and will be getting a replacement.
Don't wait, use the warranty.
---------- Post added at 10:25 AM ---------- Previous post was at 10:23 AM ----------
My problem was more global than just while using Chrome. Don't know if that matters....
ChauncyG said:
Have the same problem with mine after one week's use. Was fine until this morning.
On hold with warranty service now and will be getting a replacement.
Don't wait, use the warranty.
---------- Post added at 10:25 AM ---------- Previous post was at 10:23 AM ----------
My problem was more global than just while using Chrome. Don't know if that matters....
Click to expand...
Click to collapse
Any luck getting rid of the problem? I even factory reset my phone but the problem is still there. My problem is also global, not just in chrome. I think that there is a problem with the wifi of the phone. I do not want to root and install a new kernel as of yet. Just want to stay on the stock rom.
What did the warranty service say? Is this a common problem with the 5x? I would rather not RMA if the problem can be solved by some other means. I put on the screen protector so well. Don't want to do it all over again lol.
Also, is Android OS on the top of the list in battery drain? It is for me and I think the wifi connecting and disconnecting prevents the phone from sleeping.
friendlyguy55 said:
Any luck getting rid of the problem? I even factory reset my phone but the problem is still there. My problem is also global, not just in chrome. I think that there is a problem with the wifi of the phone. I do not want to root and install a new kernel as of yet. Just want to stay on the stock rom.
What did the warranty service say? Is this a common problem with the 5x? I would rather not RMA if the problem can be solved by some other means. I put on the screen protector so well. Don't want to do it all over again lol.
Also, is Android OS on the top of the list in battery drain? It is for me and I think the wifi connecting and disconnecting prevents the phone from sleeping.
Click to expand...
Click to collapse
<----------------->
Tried everything, reset network connections and then tried a complete reset and attempted new setup but the wifi was too flaky to complete the setup. Since the problem happened while I was using the phone I was not able to observe the effect on battery life. I would imagine it would take a big hit trying to connect and failing continuously.
Did this before calling Google so I wouldn't have to do this while on the phone. Warranty Service did not mention any ongoing problem with the wifi.
Am setting up the replacement currently. I'll save rooting, etc. until I've used the phone for a good while.
Bite the bullet and send it back. It's not going to heal itself.
ChauncyG said:
<----------------->
Tried everything, reset network connections and then tried a complete reset and attempted new setup but the wifi was too flaky to complete the setup. Since the problem happened while I was using the phone I was not able to observe the effect on battery life. I would imagine it would take a big hit trying to connect and failing continuously.
Did this before calling Google so I wouldn't have to do this while on the phone. Warranty Service did not mention any ongoing problem with the wifi.
Am setting up the replacement currently. I'll save rooting, etc. until I've used the phone for a good while.
Bite the bullet and send it back. It's not going to heal itself.
Click to expand...
Click to collapse
Hi guys,
Just updated to 6.0.1 OTA and yes the problem remains and seems even worse now. Can I ask how you go about the warranty? Is there a number to call google directly?
855.836.3987
ChauncyG said:
855.836.3987
Click to expand...
Click to collapse
oops sorry I should have said im in the UK, dont worry il find it. Can I ask is your replacement phone working correctly now, no wifi drop outs as before? if so what version of marshmallow are you on?
I've only been using it about 8 hours but no problems so far. The phone updated to 6.0.1 during the initial setup.
You can find the phone # for the UK by using a 'Contact Us' link in the Devices Store on Google Play.
ok so I seem to have fixed this issue been having and it turns out the phone itself is fine. The issue was with 2.4Ghz wifi networks. There are quite a few in my local area and there is probably a lot of cross talk on channels. So i setup a 5GHz network and my n5x seems rock solid since ive connected to that. no one single drop out all day! speeds are also much faster im getting 150MB download speed on wifi lol...
i changed nothing else on my phone just for the record. hope this maybe also helps someone else
KTroopA said:
ok so I seem to have fixed this issue been having and it turns out the phone itself is fine. The issue was with 2.4Ghz wifi networks. There are quite a few in my local area and there is probably a lot of cross talk on channels. So i setup a 5GHz network and my n5x seems rock solid since ive connected to that. no one single drop out all day! speeds are also much faster im getting 150MB download speed on wifi lol...
i changed nothing else on my phone just for the record. hope this maybe also helps someone else
Click to expand...
Click to collapse
I think I have an issue with the college wifi as well. I asked my friends who are using the same wifi network and their phones also do not seem to remain connected. I thought that it was an issue with my phone but I guess it is not.
To test that, I connected my phone to my college wifi all night and when I woke up in the morning, more than 20% battery had been used probably because of disconnecting and reconnecting continuously. The next night, I connected to some other wifi and there was less than 3 or 4% drop in battery overnight.
I hope they upgrade the college wifi as the battery drain is very annoying.
Latest skins
Try clearing cache and cookies of the browser and Restart it.

WiFi not working properly v20b

I have installed v20b, everything works fine except WiFi: after sometime the connection just doesnt work and i have to turn off and on again the WiFi. This just happened to me at least 10 times
ImSpiderman said:
I have installed v20b, everything works fine except WiFi: after sometime the connection just doesnt work and i have to turn off and on again the WiFi. This just happened to me at least 10 times
Click to expand...
Click to collapse
try to reset your phone it should help and backup before i am also on v20b and no problems with wifi on my phone till now (upgraded and factory reseted)
I did it before flashing the rom because i was on cm13, dont think that another reset can help :/
ImSpiderman said:
I have installed v20b, everything works fine except WiFi: after sometime the connection just doesnt work and i have to turn off and on again the WiFi. This just happened to me at least 10 times
Click to expand...
Click to collapse
I do have this on IEEE 802.1X networks only. Also on Android 5.1. This seems to be regardless of root/no root.
Jens1969 said:
I do have this on IEEE 802.1X networks only. Also on Android 5.1. This seems to be regardless of root/no root.
Click to expand...
Click to collapse
Had WiFi dropouts on every LG ROM on this device.
It would drop on any WiFi network I tried. My old phone and all other devices have no issues at all.
Bit the bullet and unlocked bootloader and went to CM13, rock solid WiFi now. IMO LG's software is borked.
Adam86 said:
Had WiFi dropouts on every LG ROM on this device.
It would drop on any WiFi network I tried. My old phone and all other devices have no issues at all.
Bit the bullet and unlocked bootloader and went to CM13, rock solid WiFi now. IMO LG's software is borked.
Click to expand...
Click to collapse
Whats the easiest way to unlock BL? do you have to download the file from android thats 1 plus gig big and do it thru that ?
awes0me1 said:
Whats the easiest way to unlock BL? do you have to download the file from android thats 1 plus gig big and do it thru that ?
Click to expand...
Click to collapse
Right now there is only one way: LG Developer program.
I think that is problem with 6.0
My network is ipv4 and i think phone force ipv6. In developer options have option to use lollipop settings but i think that is not doing any better
There was an issue with Verizon 12B that was recalled with similar issues.
Never had Wi-Fi issues otherwise. It was patched in 13B
ImSpiderman said:
I have installed v20b, everything works fine except WiFi: after sometime the connection just doesnt work and i have to turn off and on again the WiFi. This just happened to me at least 10 times
Click to expand...
Click to collapse
Same with me on 20a... wifi connects but there's no internet connectivity. Then it comes good for a while but eventually drops the wifi connection completely. Sometimes it forgets the wifi password and I have to re-enter it. Makes the phone essentially useless on wifi. A factory reset seems to be the next step unless anyone has any other suggestions?
Same problem on 20b
The WiFi problem seems to have settled down for me now. I went on a binge of uninstalling and reinstalling apps, cleared all app caches, rebooted several times, and recited some incantations (mostly beginning with f). I haven't spent a lot of time using it on WiFi but it seems a lot more stable. Will keep an eye on it and see how it goes.
I came back to a stock based ROM from CM13 because the lack of camera functionality and all my WiFi dropouts are back again. This is really disappointing with this phone as it is completely random and none of my other phones/devices have ever had problems like this. End of my tether with it to be honest, this phone will be going on eBay at this rate.
Well I've been running catlog tonight and it didn't take long for the WiFi to blip.
If there are any catlog experts out there I would really appreciate it if anyone could have a look to see if there is any indication of what is causing this random disconnection and then reconnect shortly afterwards
Many thanks in advance.
Sorry, can't help with the catlog. But having same problems.
I did 3 hard-resets with always the same result: wifi works fine for 1-2 days, than breaks.
The connection is strong an seems stable but data-throughput and ping times are ugly (0,4 Mb down, ping around 2-3 seconds).
Here's a screenshot that perfectly shows the impact: same phone, same setup, same wifi. just 1 day between the tests.
i.imgur[dot]com/JYI7b9I.jpg (sorry, can not upload pics)
Any ideas how to fix this? a DNS problem?
btw: IPv6 is disabled on the router.
I have the same problem and i found a solution for me. I'm using pebble smartwatch with G4 and i noticed that when i disconnect my watch or turn off bluetooth, wifi stays stable. If you have a bluetooth device like me you can try this method.
PixPi said:
I have the same problem and i found a solution for me. I'm using pebble smartwatch with G4 and i noticed that when i disconnect my watch or turn off bluetooth, wifi stays stable. If you have a bluetooth device like me you can try this method.
Click to expand...
Click to collapse
I've also had my G4 get into a state where Bluetooth is stopping WiFi from working. I posted a thread about this here. To summarise, I've twice gotten into the state where my WiFi disconnects whenever I put the phone to sleep. When it wakes up, it takes ages to reconnect. Sometimes it fails to authenticate and forgets the password for the WiFi network. Even when it is connected, the connection is very flaky. This only happens when I'm on a 2.4Ghz network and Bluetooth is enabled - if I disable Bluetooth or switch to my 5Ghz network then WiFi is ok.
I've had this happen to me twice now... the first time was straight after the update to MM. I fixed it by uninstalling and reinstalling apps, and eventually it came good. After a few weeks the phone got into that state again. I tried clearing cache, factory reset, and reinstalling MM using the LG Bridge "Update error recovery" option and nothing helped. Once again I went through my apps one by one and uninstalled and reinstalled them and once again the phone came good.
This is a huge pain in the butt... not sure how long the phone will hold out before it gets into this state again. I really hope there's a MM update that addresses this soon.
sladflob said:
I've also had my G4 get into a state where Bluetooth is stopping WiFi from working. I posted a thread about this here. To summarise, I've twice gotten into the state where my WiFi disconnects whenever I put the phone to sleep. When it wakes up, it takes ages to reconnect. Sometimes it fails to authenticate and forgets the password for the WiFi network. Even when it is connected, the connection is very flaky. This only happens when I'm on a 2.4Ghz network and Bluetooth is enabled - if I disable Bluetooth or switch to my 5Ghz network then WiFi is ok.
I've had this happen to me twice now... the first time was straight after the update to MM. I fixed it by uninstalling and reinstalling apps, and eventually it came good. After a few weeks the phone got into that state again. I tried clearing cache, factory reset, and reinstalling MM using the LG Bridge "Update error recovery" option and nothing helped. Once again I went through my apps one by one and uninstalled and reinstalled them and once again the phone came good.
This is a huge pain in the butt... not sure how long the phone will hold out before it gets into this state again. I really hope there's a MM update that addresses this soon.
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I've noticed my Bluetooth problem in two ways. One of them was connecting a Bluetooth speaker while the watch is connected. When i connected speaker too, wifi had no issues.
And the other situation that i made my wifi stable was going into safe mode. Even Bluetooth on i was able to connect and stay connected to wifi when i was in safe mode.
Which apps did you have to reinstall? Do you remember?
Sent from my LG-H815 using Tapatalk
ImSpiderman said:
I have installed v20b, everything works fine except WiFi: after sometime the connection just doesnt work and i have to turn off and on again the WiFi. This just happened to me at least 10 times
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This not 6.0 issue This horror exist on 5.1. same...
I try som stuff but not working the issue still alive....
PixPi said:
And the other situation that i made my wifi stable was going into safe mode. Even Bluetooth on i was able to connect and stay connected to wifi when i was in safe mode.
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Yes, I noticed this too... everything worked fine in safe mode.
Which apps did you have to reinstall? Do you remember?
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I just started going down my app list and uninstalling apps which looked like they might have something to do with bluetooth, then putting the phone to sleep and waking it up to see if the problem was still there. I got a bit slack and maybe uninstalled two or three at a time before testing. I should have been more systematic about it but I wasn't really expecting it to work. I'm pretty sure the last one I uninstalled before things started working was TuneIn Radio so if you have that installed you might want to try uninstalling it. I've since reinstalled it and WiFi is still working.

a5 2017 wifi problems

I am getting really bad wifi connections and the phone is very slow at browsing refusing to load pages fully. Running Speedtest by Okla says "network communication issues". I get this problem on wifi in public areas and at home. It does not seem consistent. I got so fed up I factory reset the phone. I connected to another wifi router at home and so far everything seems fine. All other devices work fine with public wifi and wifi router at home including Samsung J5 and S4. Any ideas?
Stock rom? Orginal?
bassbounce said:
Stock rom? Orginal?
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original handset bought from John Lewis. 4G has no problems at all just wifi. I'm not sure what the "stock ROM?" question means?
andyscotuk said:
original handset bought from John Lewis. 4G has no problems at all just wifi. I'm not sure what the "stock ROM?" question means?
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I have sometimes wifi is reconnecting, but most of the time I have a good connection.
I'm having weak wifi reception with the A5. When placed side by side with S4 and S7, the A5 has the weakest wifi signals. Speedtest confirms this as well.
Yeah, definitley weaker reception, i compared to my Htc 820 and Sony m2 aqua and it was pretty weaker all of them are on stock roms.
Well, me too. Weak reception when just a littel away from the router. Randomly loses signal force, can't see any router, then, connect again... It seems to get worse when heavy using internet, like watching YouTube videos... But near the router, everything stays normal... My moto g 2014 never had the problem and I'm in stock rom too...
It strangely seems to be YouTube app who causes problems, because when I stop watching videos the signal force get actually more stable, even full in places it doesn't get full when watching YouTube...
But it still seems to suffer from some instability at its natural... When I tap play in youtube, the signal drops to almost zero...
I would like to know what is happening, because it isn't a cheap phone, and even moto g 2014 has got a better wifi
It also seems that demanding wifi in general causes signal to get weaker... I never saw something like that, signal strength doesn't get affected by use, only bandwidth...
Any other experience?
Similar issue with my A5
I recently bought an A5 2017 aswell and my phone also has HORRENDOUS wifi , not just that but for some reason it would randomly stop reconnecting and stop showing the wifi router or anything and the wifi connectivity doesnt turn on , and then if restart it but it would hang mid restart and then id have to hard reset it by holding the power and volume-down button , and this whole procedure happens like once or twice a day so ita really frustrating. Especially because this is a New phone btw, my wifi is perfe fly fine because i ha ve other technology and have previously used many huawei phones which have perfect connectivity and this was my first experience with Samsung, any help would be much appreciated thankyou !!
I am having the same issue as the person above. Pages will refuse to load until i turn off wifi or refresh the page. There are duplicate posts coming up on facebook. Like 4 or 5 posts repeated before new ones. Twitch constantly buffering. Tried on mine and parents wifi with same result. Both were always and still are fine on my note 4. I have 2 weeks to return it to o2 if its faulty or is it just a phone with bad wifi in general?
Edit: i think the facebook thing might be a facebook issue as its happening on my note 4 too but everything else is specific to my a5.

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