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So I wanted to create a thread where everyone can write bout there purchase experience, whether good or bad..
I purchased mines from Negri Electronics and could not be happier. I recieved her today the packaging was secure and full of surprises. Enclosed was the unit wrapped in a nice bag, a USA wall plug (to compensate for the UK version), an ANDY Android figurine (nice touch) long with a thnk you card from them. The Item shipped Black Friday a day after Thanksgiving, Only because they worked there tails off on Thanksgiving itself to make sure all there units shipped Friday. For that I thank them. I could not have been happier with my choice!
How was your experience, please share
Can you stop saying "mines"? Just a pet peeve of mine, thanks. I've seen it in almost all your posts.
Can i ax you to get off his nuts?
Sent from my samsung gt i9250 using powers of the unicorn.
rashad1 said:
Can you stop saying "mines"? Just a pet peeve of mine, thanks. I've seen it in almost all your posts.
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LMao... common , really? ill make sure to check my grammer when i post..LMAO
rashad1 said:
can you stop saying "mines"? Just a pet peeve of mine, thanks. I've seen it in almost all your posts.
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lollllllll
To answer your question about my purchasing experience, it has been good so far. I placed an order with Handtec last Wednesday. If it wasn't for the volume bug I would have received it by Friday. I should have it Tuesday morning at the soonest.
rashad1 said:
Can you stop saying "mines"? Just a pet peeve of mine, thanks. I've seen it in almost all your posts.
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It's a pet peeve of mines too!
I also ordered "mines" from Negri. It's arriving Wednesday. The experience dealing with them was great so far. Knowing what's in the box (unless I don't get a figure ) is even better! Recommended as well.
Sent from my Nexus S using Tapatalk
The only difficulty was deciding whether or not I should purchase one, since I owned both the N1 and Galaxy S I thought it would be rude not to go for the GNex.
Once I'd decided, it was a matter of popping down the high street during my lunch break to grab one. I was in and out within 5 minutes, so all in all MINES was a rather pleasant experience.
BiGMERF said:
So I wanted to create a thread where everyone can write bout there purchase experience, whether good or bad..
I purchased mines from Negri Electronics and could not be happier. I recieved her today the packaging was secure and full of surprises. Enclosed was the unit wrapped in a nice bag, a USA wall plug (to compensate for the UK version), an ANDY Android figurine (nice touch) long with a thnk you card from them. The Item shipped Black Friday a day after Thanksgiving, Only because they worked there tails off on Thanksgiving itself to make sure all there units shipped Friday. For that I thank them. I could not have been happier with my choice!
How was your experience, please share
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Wait wait wait wait wait wait ... You got a gift bag with your nexus O.O!!
Does every retailer do this or is that just Negri ... omg I want to cancel my Handtec order now and order from those ppl...
On that note: Does anyone know how long it takes Google Checkout to refund your money? (Last time I use that stupid method) .. they took off the money the second I ordered my Nexus, I was under the impression you're not supposed to be charged until your order is shipped out >.>
Ordered Wed from Expansys-USA arrived Friday. Paid for overnight. Quite pleased with the service.
Sent from my Galaxy Nexus using xda premium
Mixed bag but then I expect no less from Expansys. Phone is here, I'm at work, delivered on time, no issues. I've got a billing issue that I've sent 3 emails in five days, holiday excluded, and no reply.
This fits squarely with my past dealings with Expansys: Product delivered on time as described with crappy customer service.
Got mine from local Phones4U store day after official launch. Went in when it opened to find out they put the sim free price up overnight by £80 to £629 . Didn't buy it.
Phoned head office to complain. They confirmed price increase. I told them about an official phones4u tweet sent earlier in the day that the price would be £549 so they arranged £100 off from local store. Went back and picked it up for £529. Next day, the price went back down to £549.
Bunch of jokers. Only bought from there as didn't want to wait a week for my pre order from clove.
Sent from my Galaxy Nexus using xda premium
Got mine from Phones4U. It was dreadful from start to finish. To cut a long story short an error in their system for Orange upgrades meant delays. Then delays shipping. It was supposed to come the day after I ordered it but took a week instead; their customer service throughout was dire.
On top of that the "launch" on the 17th was only in one store, and they only told everyone that on the morning of the 17th!
Still, I have it now and love it. Alls well that ends well as they say
case0 said:
Got mine from Phones4U. It was dreadful from start to finish. To cut a long story short an error in their system for Orange upgrades meant delays. Then delays shipping. It was supposed to come the day after I ordered it but took a week instead; their customer service throughout was dire.
On top of that the "launch" on the 17th was only in one store, and they only told everyone that on the morning of the 17th!
Still, I have it now and love it. Alls well that ends well as they say
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Lol even with all your delays and everything, you still got your Nexi a week earlier than the rest of us who ordered from Handtec / fml).
Least you said you like the phone, the other dude above u just complained that the service sucked :/ lol
ericshmerick said:
Ordered Wed from Expansys-USA arrived Friday. Paid for overnight. Quite pleased with the service.
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That fits my situation as well.
On time, as described.. haven't needed customer service yet.. hopefully won't need it.
Ordered through Negri, cancelled it because Expansys assured me Friday delivery was a go.
btw do we get some sort of warrenty ("we" = USA ppl) ?
Dmw017 said:
btw do we get some sort of warrenty ("we" = USA ppl) ?
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Through Expansys-USA, yes. You have to send the phone to them and in-turn they send to the UK for repair. Never had to go that route, but I image it's a long process...
Better than nothing though.
Ugh, it's been a huge fiasco, and I still don't have a phone!
Originally, I ordered last Friday (8 days ago) on Expansys USA for $750. On Saturday (seven days ago), I noticed that handtec would ship to the USA from the UK, it would come out to $50 cheaper, and it looked like it would get here first (at the time handtec seemed very proactive and confident they would ship my order ASAP).
On Saturday I sent a cancellation email to expansys, ordered from handtec, and waited. When Monday came, expansys cancelled my order no problem, and handtec needed all sorts of information (my passport + utility bill) to confirm my address, so my order didn't even get fully processed until Tuesday thanks to time zone differences.
Finally, Tuesday rolled around and they announced they were going to stop shipping because of the bug - I emailed them immediately and asked they send it anyway, they gave me the 24-48hrs BS, and eventually gave me Monday. Bullsh*t.
In the end, if I had kept my Expansys order, I probably would have my GN by now, and I wouldn't be hoping a UK company gets stock they claimed they would have a week ago. At least they upgraded to expedited shipping. .
Today only, daily steals has the silver & white galaxy nexus phone unlocked and brand NEW! I and many other fellow xda members bought the phone last time DailySteals had the phone for sale and I can say that I am very happy with the phone! It came brand new and it works great for my tmobile service! The only problem with DailySteals is that they take awhile to ship the phone, but if you are patient, it will pay off!
http://lastcall.dailysteals.com/?ut..._2012_Thur_5_Deals_2_29_2012&utm_medium=email
Mitchmoney said:
Today only, daily steals has the silver & white galaxy nexus phone unlocked and brand NEW! I and many other fellow xda members bought the phone last time DailySteals had the phone for sale and I can say that I am very happy with the phone! It came brand new and it works great for my tmobile service! The only problem with DailySteals is that they take awhile to ship the phone, but if you are patient, it will pay off!
http://lastcall.dailysteals.com/?ut..._2012_Thur_5_Deals_2_29_2012&utm_medium=email
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My brother ordered the white one last night. How long did it take for you to get yours? From date of order to the day it arrived at your doorsteps.
DOHCtor said:
My brother ordered the white one last night. How long did it take for you to get yours? From date of order to the day it arrived at your doorsteps.
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I dont remember the exact days but about 2 weeks... Took about a week for them to ship it and about another one after it was shipped. It also matters when you bought it. If you were one of the first to buy it and got into the first batch, you will get it a little bit sooner!
Figures this would happen two days after I finally bite the bullet and just order through Negri after waiting a while for a deal to pop up somewhere.
Oh well, at least I will have it earlier.
Very nice find.
The site offers great deals, but customer service is practically non-existent. Your credit card will be charged immediately when you make a purchase, but the product might not ship for two weeks (which is what happened in my case so it took three weeks in total to get the product to my door). There is no number to call and don’t expect a reply to any emails you send them for two days, if at all. Know that all sales are final, so, if you are in the US and have a problem with a grey market product, which this phone is, you will have to ship it internationally to get it fixed.
Caveat emptor.
On it
I just bought a used one on craigslist last weekend for $500 so when I saw this last night I was a bit pissed off I didn't wait longer. I put a craigslist ad last night for $550 and had someone offer $600 this morning if I delivered it to him (20 mins away). I literally just deposited the money now and ordered this one for $530 brand new....a bit crazy but now I won't be OCD about my phone trying to figure out if any scratches were there before me.
Just pulled the trigger!
geez, I hope nothing goes wrong with my order. Looks like the customer service suck based on the comments.
QUEDRO said:
Just pulled the trigger!
geez, I hope nothing goes wrong with my order. Looks like the customer service suck based on the comments.
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I've noticed some bad feedback but I've also seen many people have no issues whatsoever. I think it's mostly people who get impatient and don't read the whole taking up to 6 business days to ship thing. Also, a lot of items are specifically stated as refurb where as these are said to be new in retail packaging. I read somewhere using paypal is a good move since you get the buyer protection if the item is broken etc.
My gut feeling says this deal is some cellphone reseller trying to clear it's stock and dailysteals will gather up a bulk orders and order a high volume from them at the end of the 24 hour period. So our money is used first to buy what we ordered and I'm assuming that's why it may take up to 6 business days to ship to us.
I purchased a new open box GN for $529 but returned it once I learned (after contacting Samsung) that the warranty is only valid if the receipt shows it was purchased in the country it will be repaired in. I was surprised as Samsung US never asked for my receipt when I sent my Nexus S in. Bought one from Negri instead so I have a warranty if anything goes wrong in the next 12 months.
i think that most sites like dailysteals and 1saleaday you are paying for the cheap price, not quick shipping and customer service
it sucks to wait and the tracking is usually terrible but the item does arrive eventually
I'd be all over this if I didn't have my extended battery which I need and would kill the white color .
Damn....
Sent from my Galaxy Nexus using XDA App
claud_face said:
I'd be all over this if I didn't have my extended battery which I need and would kill the white color .
Damn....
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You can get the titanium one...
Lol I have one already. Just would love a white one with a white extended battery door
martonikaj said:
You can get the titanium one...
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Sent from my Galaxy Nexus using XDA App
I'm already getting antsy...these are going to be two very long weeks waiting on the shipping.
No joke....these guys really do not update *ish
I had not received any updates emails. No wonder the service is bad.
Has anyone received their phone yet or at least see their status updated? Mine still says it's open and I was gonna give them a few more days before I start emailing them. I ordered mine very early in the sale so I hope that I got into the first batch.
All of us that ordered should keep this thread updated so we can hopefully get a rough idea of when we can expect our new phones
Sent from my SAMSUNG-SGH-I777 using Tapatalk
They posted it up at 9pm Pacific time and my brother ordered it at 9:15pm. I think he's one of the first to order it, but still hasn't received it yet. I'll keep you guys posted.
Does anyone know anyone who picked one of these up during a previous dailysteal sale?
I'm curious what build this will come with after reading multiple threads on the yakju vs yakjuxx builds.
Just so you know, DailySteals took a LONG time to ship on the first deal and I NEVER got a tracking email. However, I was able to track it by going to UPS's tracking website and using my order number as the reference number. Remember to select "Track by Reference".
The version I got from them was a South Korean model with the Google build on it. However, others reported getting one from China, so it depends what batch you get. I believe everyone I spoke with had the Google build on it.
SupWiz17 said:
Has anyone received their phone yet or at least see their status updated? Mine still says it's open and I was gonna give them a few more days before I start emailing them. I ordered mine very early in the sale so I hope that I got into the first batch.
All of us that ordered should keep this thread updated so we can hopefully get a rough idea of when we can expect our new phones
Sent from my SAMSUNG-SGH-I777 using Tapatalk
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I would give it 6 business days before you contact them. My status still says open as well (I check it way too much for my own good) but their site said the 6 business day thing with the occasional slight delay depending on the product. I ordered mine at 11am EST so I'm hoping I'll be on the first batch of shipping.
I'm going to try the order number with the UPS site as someone here has mentioned. Let's definitely post on this thread when we see any updates and/or receive our phones to give the rest of us a good idea of when to expect our goodies.
For those who have ordered with Spigen in the past, how long does it take to get the items shipped out? Are they fast to get the items shipped out? The reason I am asking, I placed an order on Friday morning (14th of September) and have yet to have any updates via the tracking #. I also sent them an email, and no answer yet, anyone have a direct phone # to spigen?
I got everything shipped via USPS Expressmail International to Canada, and I have another package shipped from another vendor from within the US, also via express and this one has updates every couple hours.
Sorry if this post isn't in the correct forum, mods please feel free to move it where it belongs if not in this section.
Thanks,
JP
jproy12 said:
For those who have ordered with Spigen in the past, how long does it take to get the items shipped out? Are they fast to get the items shipped out? The reason I am asking, I placed an order on Friday morning (14th of September) and have yet to have any updates via the tracking #. I also sent them an email, and no answer yet, anyone have a direct phone # to spigen?
I got everything shipped via USPS Expressmail International to Canada, and I have another package shipped from another vendor from within the US, also via express and this one has updates every couple hours.
Sorry if this post isn't in the correct forum, mods please feel free to move it where it belongs if not in this section.
Thanks,
JP
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That is quite normal actually. you will not see any updates for a few days, and even when they provide you a tracking number it will only show that it was processed in the local US mail office and that's it. Here is how my order from them went:
-I ordered their galaxy S3 case from spigen.com on Aug 31st.
-I got a shipping confirmation from them on sept 4th
-The USPS.com website only said that it was processed in the local Los Angeles office
-On Sept 14th I got a US international package with my case it.
I live in Calgary in case you were wondering.
sluma said:
That is quite normal actually. you will not see any updates for a few days, and even when they provide you a tracking number it will only show that it was processed in the local US mail office and that's it. Here is how my order from them went:
-I ordered their galaxy S3 case from spigen.com on Aug 31st.
-I got a shipping confirmation from them on sept 4th
-The USPS.com website only said that it was processed in the local Los Angeles office
-On Sept 14th I got a US international package with my case it.
I live in Calgary in case you were wondering.
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Thanks! However, I paid for express, so I am hoping it wont take 14days like your order.
What method of shipping did you use?
JP
Shop from CRETOUCH.com (fyi I'm not a cretouch representative or promoter)
My experience with spigen main site has been nothing but terrible! Slow response and no notification of shipped item has you wondering for days, long refund process etc....
Cretouch is authorized third party dealer. They are really good with customer service and also have live chat so you can get your answers same day! All their items ships out same or next day depends on time and I usually get it within 3 days. Also they offer FREE shipping to US residents unlike Spigen main site.
Sent from my GT-I9300 using Tapatalk 2
jproy12 said:
Thanks! However, I paid for express, so I am hoping it wont take 14days like your order.
What method of shipping did you use?
JP
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No way should Express take 2 weeks to Canada. It should arrive within a week of placing your order.
I'm from the southern California area so shipping is much quicker since they're based here, but I also order from them through Amazon. If it's fulfilled by Amazon, you'll usually get your items quicker. Anyways, ordered the neo hybrid lumi and modello cases from Spigen through Amazon yesterday and it's scheduled to be delivered tomorrow. Give Amazon a try if Spigen direct website isn't working out well.
pmoradi2002 said:
No way should Express take 2 weeks to Canada. It should arrive within a week of placing your order.
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I am really hoping it arrives before Friday. As for xgear, I might be ordering a Spectre Tempered Glass Screen Protector, sent an email this afternoon and within a couple hours I got a reply.
zen0s said:
Shop from CRETOUCH.com (fyi I'm not a cretouch representative or promoter)
My experience with spigen main site has been nothing but terrible! Slow response and no notification of shipped item has you wondering for days, long refund process etc....
Cretouch is authorized third party dealer. They are really good with customer service and also have live chat so you can get your answers same day! All their items ships out same or next day depends on time and I usually get it within 3 days. Also they offer FREE shipping to US residents unlike Spigen main site.
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Next time I'll know for sure in case I need to order something again! I'll definitely consider them. I was finally able to get an email back, and if I dont have any news before Friday, I will most likely get a refund, according to SPG...
JP
jproy12 said:
Thanks! However, I paid for express, so I am hoping it wont take 14days like your order.
What method of shipping did you use?
JP
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Their website only had international first as international shipping
I just bought a case from spigen, I live on east coast US. I ordered it direct and got it in 3 days flat with the standard shipping.
I also had an issue with the case and have emailed them and they got back to my email the same day.
sluma said:
Their website only had international first as international shipping
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Weird... But I know I checked out with United States Postal Service - Express Mail International. Here's the format of my tracking #: EC##########US.
Either way, I'll wait till Friday, as express shipping is 3-5 days to Canada, 5 being the most, and Friday will be 5 days, if I don't have anything I'll ask to get refunded and I'll buy from another vendor.
JP
Been 6 days since I placed my order via expressmail international, which is supposed to take 3-5days, and have yet received anything.
I placed my order early Friday morning (sept 14th) and it was shipped late Monday (sept 17). They dont mention that it takes a couple days to ship out items. I placed an order via bestskinsever on Friday evening, was shipped that same evening and I received it Friday of the next week, also via expressmail.
Anyways, will update when I get my stuff, really wanted it sooner than later.
is a hit and miss, I live in Texas and some times I get their stuff on 3 days sometimes 7 days and one time it took 2 weeks... always standard USPS shipping.
eortizr said:
is a hit and miss, I live in Texas and some times I get their stuff on 3 days sometimes 7 days and one time it took 2 weeks... always standard USPS shipping.
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True... I'll see in a couple days! It's just that even the USPS website hasn't been updated since the 18th...
So it seems like it'll be delivered this afternoon... soo much for taking 3-5days! Took more like 9days!
jproy12 said:
True... I'll see in a couple days! It's just that even the USPS website hasn't been updated since the 18th...
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Check FedEx first apparently they use FedEx to ship from factory to ur local post office first then usps will ship to ur house
Sent from my SGH-T999 using xda app-developers app
Finally installed the screen protectors, really great quality, however, the neo hybrid case have problems with the volume key... Waiting to be contacted to see what they will do...
Probably the last time I order directly from them, slow answers and what seems like poor customer service, to me at least.
JP
Spigen extremely slow shipping time, customer service is only email and limited.
Called no answer, voice mail always full. Looked at yelp, same thing all complaints about customer service contact, and especially delivery time, and tracking information. Their products are 5 star but their customer service and delivery service is so frustrating I couldn't give them 5 stars. I've gone as far as complaining to the Better Business Bureau, etc. I've called all numbers including the one off my charge card and BBB with no success. Someone needs to hire me to get their A$$ in gear, answer the phones, clear and return voice mails and ship the dam products. OR TELL people up front, our products is so dam good your going to have to get on a waiting list. JUST GET IT DONE OR BE HONEST. Right?
The last time I got a screen protector of theirs it was through eBay. No problems. Fast shipping
Sent from my SAMSUNG-SGH-I747 using XDA Premium 4 mobile app
So here's my long story short - I've placed 2 orders now for a grey P8000 and still I have no phone. My original order was on October 3rd...
Both are Chinese/HK vendors (Focal Price & iGOGO) showing stock but weeks pass and nothing happens except generic responses to my queries about delays in receiving new stock.
Eventually I just cancel my orders (unfortunately manually via PayPal claims due to a lack of cooperation from the vendors).
Now I know these vendors can be a little shady with little or no customer service but I now wonder should I just give up? It seems there's no easy way for me to get this phone (at least at the RRP)?
I've since pre-ordered the Umi Iron Pro via BangGood but I'm now doubting whether this is a good move due to a lack of development, no open sources and no 800Mhz LTE for the UK. However the design is nice, twin flash, full metal casing, better cameras, OTG support and slimmer(!) bezels.
Would welcome any feedback or suggestions you may have. Such a shame as I really thought I'd have a new gadget to tinker with by now!
Try UK seller.
Although the prices are low there waiting time plus the chance of vat hit put me of Chinese sellers.Took a punt on Ebay UK seller,a £115.99 bid excepted on Friday morning for a gold one.
Royal Mail site entered tracking number and states waiting arrival to them at 9 am yesterday,so fingers crossed should be here by Thursday.
So with the price at the moment £113.81 on Focalprice can not see the benifit of buying there,what if its faulty etc.
Hi,
why not buy it in the manufacturers shop?
I bought my phone @ "elephone DOT hk" (sorry, I am not allowed to post a link here as a fairly new user) and didn't have any problem except the price was a bit higher but no problems with delivery etc.
morrig said:
Although the prices are low there waiting time plus the chance of vat hit put me of Chinese sellers.Took a punt on Ebay UK seller,a £115.99 bid excepted on Friday morning for a gold one.
Royal Mail site entered tracking number and states waiting arrival to them at 9 am yesterday,so fingers crossed should be here by Thursday.
So with the price at the moment £113.81 on Focalprice can not see the benifit of buying there,what if its faulty etc.
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Thanks for replying. Can I ask the name of your eBay seller? I'm tempted by the gold metal and then buying a black battery cover off AliExpress to tone down the carbon fibre effect!
cyrrel said:
Hi,
why not buy it in the manufacturers shop?
I bought my phone @ "elephone DOT hk" (sorry, I am not allowed to post a link here as a fairly new user) and didn't have any problem except the price was a bit higher but no problems with delivery etc.
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Thanks for replying.
I've seen this link before: http://www.elephone.hk/online.htm
Due to the numerous links, I personally found it a bit hard to differentiate between authorised resellers, third-parties and the 'official' store.
Hi,
not 100% sure that this is the official store, but from my research it looked good and as I have received my phone I guess they aren't bad
Have a look at Dealsmachine.com. Just got mine from them. Took just one week from ordering to receive in Canada via DHL and their customs valuation was very positive in my favour !
shiggs1988 said:
Thanks for replying. Can I ask the name of your eBay seller? I'm tempted by the gold metal and then buying a black battery cover off AliExpress to tone down the carbon fibre effect!
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The carbon fibre effect is actually really nice! The black cover is probably more grey but it would soften the look a bit
Well I've now cancelled my Umi Iron Pro pre-order - can anyone recommend a UK-based eBay seller?
I've used Geekbuying (based in China) on a number of occasions to purchase phones and tablets. In each case the process has been hassle free with the goods despatched around a week from the order point (assuming in stock). I'm also in UK and like the fact that the small delay in despatch is because this retailer checks the item works and configured it for the UK before sending the item out. I've always used the very cheap DHL option which means once despatched the item is with me within 3 days with full tracking on route.
I don't have any links to this company but have found them reliable.
Sent from my U65GT using Tapatalk
I used Everbuying.net. I ordered in August and the phone only arrived in October, so it was at least 2 months wait. I assume they have stock now, as the phone went on special not long ago.
As mentioned above I used Everbuying with no problems and fast delivery. Just did a quick check and is on sale for less than 100.00 GBP - $149.99 US which is what I paid. Fast dispatch on gold (3-5 days) but longer on other colours (4-10 days). I assume they got a decent sized shipment and are now blowing it out. I was a little leery of them but have no complaints at all and my import cost was about 8% including DHL brokerage fee even though we have 12% tax so that gives an idea of how they valued it for customs purposes.
shiggs1988 said:
Thanks for replying. Can I ask the name of your eBay seller? I'm tempted by the gold metal and then buying a black battery cover off AliExpress to tone down the carbon fibre effect!
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I bought from mobileskingdom based in Hayes UK,they have a white and gold with bidding over £105.59 with nearly 3 days to go.
Royal mail have it tracked to there Royal distribution centre London at 0.22 this morning.
Its for my partner in place of a Cubot s208,bit of a upgrade,she uses two hands so should be ok for diddy woman hands.
You can buy it on AliExpress: KlickKlack After Discount you pay $154,99.
morrig said:
I bought from mobileskingdom based in Hayes UK,they have a white and gold with bidding over £105.59 with nearly 3 days to go.
Royal mail have it tracked to there Royal distribution centre London at 0.22 this morning.
Its for my partner in place of a Cubot s208,bit of a upgrade,she uses two hands so should be ok for diddy woman hands.
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Thanks - I bought the grey model yesterday from their sister seller (same contact details plus also listed in Hayes) and they've emailed me this morning to say the grey is out of stock and can only offer the gold!
I've accepted the gold but would quite like a free case or something to make up for it! I do wonder if I've just been extremely unlucky so far...
shiggs1988 said:
Thanks - I bought the grey model yesterday from their sister seller (same contact details plus also listed in Hayes) and they've emailed me this morning to say the grey is out of stock and can only offer the gold!
I've accepted the gold but would quite like a free case or something to make up for it! I do wonder if I've just been extremely unlucky so far...
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The grey ones are damn nice but my partner wanted gold and have ordered the gold clock cover from Banggood.
If getting a silicon case it would hardly be noticable but then you lose the lovely look, but then you could buy a grey cover to replace the gold one.
Just checked on Elephone site and grey one for P7000 is £8.56 so P8000 one should be available soon?
Gearbest was great with me, and a friend of mine also bought one from Gearbest which arrived successfully. They had some stock issues initially but were honest about it, and my patience paid off. They usually dispatch from China after 5 days and send it through Express postage. From dispatch, it arrived within 7 days by courier. I paid $159.99 (£109 at the time), and after two months with the device, its fantastic and was worth the wait - the stock ROM was perfectly usable with a few bugs, but the Eragon ROM has completely sorted these. Knowing what I know now, ensuring a strong developer community should be a very high priority when buying a china phone.
shiggs1988 said:
Thanks - I bought the grey model yesterday from their sister seller (same contact details plus also listed in Hayes) and they've emailed me this morning to say the grey is out of stock and can only offer the gold!
I've accepted the gold but would quite like a free case or something to make up for it! I do wonder if I've just been extremely unlucky so far...
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I have just bought from an eBay seller and told the same thing, no grey, only gold. Ordered Wednesday morning, expected delivery today (hopefully).
kevvyboy said:
I have just bought from an eBay seller and told the same thing, no grey, only gold. Ordered Wednesday morning, expected delivery today (hopefully).
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Got a message this morning to say it's been dispatched with a Royal Mail tracking number but it's not showing on their system yet.
There's obviously a massive supply problem with the grey model and it wouldn't surprise me if these 3rd party sellers are expecting new deliveries of stock from Elephone that just keep on getting delayed?
I paid £110 and have been promised a £3(!) refund to cover the inconvenience
I'm considering buying the black battery cover though:
http://www.aliexpress.com/item/Elep..._91_22_80,searchweb201644_5,searchweb201560_9
Black and gold might be a good look after all...
shiggs1988 said:
Got a message this morning to say it's been dispatched with a Royal Mail tracking number but it's not showing on their system yet.
There's obviously a massive supply problem with the grey model and it wouldn't surprise me if these 3rd party sellers are expecting new deliveries of stock from Elephone that just keep on getting delayed?
I paid £110 and have been promised a £3(!) refund to cover the inconvenience
I'm considering buying the black battery cover though:
http://www.aliexpress.com/item/Elep..._91_22_80,searchweb201644_5,searchweb201560_9
Black and gold might be a good look after all...
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I think the gold looks decent. It's for the wife who is going to slap a purple silicone TPU on it anyway! If she complains then she can have the grey cover from my p8000!
So, I have a gut feeling that Elephone is having a tough time producing this phone. Why,?
1) GearBest originally had a shipping date of Nov 23. This is now the middle of Dec and they currently have no stock. This is despite taking thousand of pre-orders. Every time I contact them they say it is packed and ready for shipping and to wait another 1-2 days . . rinse and repeat. In reality they have no stock.
2) Coolicool have moved their shipping date to the middle of Dec
3) The only reviews I see on the web are from (what appear to be) hand picked reviewers, or people just using the stock renders.
4) No one on Aliexpress appears to have got one despite thousands of orders.
Interesting for a phone which was supposed to start shipping a week ago.
I want mine!
InsGdt76 said:
So, I have a gut feeling that Elephone is having a tough time producing this phone. Why,?
1) GearBest originally had a shipping date of Nov 23. This is now the middle of Dec and they currently have no stock. This is despite taking thousand of pre-orders. Every time I contact them they say it is packed and ready for shipping and to wait another 1-2 days . . rinse and repeat. In reality they have no stock.
2) Coolicool have moved their shipping date to the middle of Dec
3) The only reviews I see on the web are from (what appear to be) hand picked reviewers, or people just using the stock renders.
4) No one on Aliexpress appears to have got one despite thousands of orders.
Interesting for a phone which was supposed to start shipping a week ago.
I want mine!
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I think Elephone underestimated the amount of pre orders they would receive and are shipping first to customers the purchased the S7 directly from them rather than stocking resellers.
I know Gearbest have the Black 4gb/64gb in stock - about 190 pieces left - for $229 as mine has just been shipped.
As for the other colours/configurations I'm not sure. However I do know the Blue 4gb/64gb is due in stock at both Gearbest & GeekBuying on the 11th Dec as I've spoken to them both.
I originally wanted a the Blue version but didn't want to wait until the new year to get the phone in my hands as it's a Xmas gift to myself (which I do every year) so I changed my order to the Black one which should be here by mid Dec.
So the moral of the story is if you want an S7 ASAP go check out the Black version at Gearbest.
Ru77ell said:
I think Elephone underestimated the amount of pre orders they would receive and are shipping first to customers the purchased the S7 directly from them rather than stocking resellers.
I know Gearbest have the Black 4gb/64gb in stock - about 190 pieces left - for $229 as mine has just been shipped.
As for the other colours/configurations I'm not sure. However I do know the Blue 4gb/64gb is due in stock at both Gearbest & GeekBuying on the 11th Dec as I've spoken to them both.
I originally wanted a the Blue version but didn't want to wait until the new year to get the phone in my hands as it's a Xmas gift to myself (which I do every year) so I changed my order to the Black one which should be here by mid Dec.
So the moral of the story is if you want an S7 ASAP go check out the Black version at Gearbest.
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The thing that really annoys me with GearBest is that they stated a shipping date when you pre-order, but clearly haven't secured the stock to do so. Now when contacted, they know they don't have stock, but won't admit to it. Instead it is "please wait 1 or 2 days more". Honesty goes a long way. I wonder if the other resellers got stuck with this too.
I'd be interested to know when your one arrives.
Mine is now marked as shipped. but I think GearBest are playing games again. If I go to DHL I can see a shipping label has been printed but the parcel hasn't actually been picked up from GearBest. Having worked in a number of companies closely associated with large despatching operations, I can't see why you would tell DHL (a priority shipping service) there is a parcel to pick up, then leave it sitting in Despatch for over 24 hours. . . More games.
InsGdt76 said:
The thing that really annoys me with GearBest is that they stated a shipping date when you pre-order, but clearly haven't secured the stock to do so. Now when contacted, they know they don't have stock, but won't admit to it. Instead it is "please wait 1 or 2 days more". Honesty goes a long way. I wonder if the other resellers got stuck with this too.
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My personal opinion is that Elephone hasn't delivered (so far) on it's promises to resellers. With the S7 looking like its going to be Elephones biggest ever seller - by far, I do think they gave all major resellers the same original delivery date and have struggled to ramp up production. I think this is the case as I've spoken to eFox, Geekbuying, Gearbest and Dealsmachine and they have all initially said they would deliver in late November and now they all all saying mid December.
InsGdt76 said:
I'd be interested to know when your one arrives.
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I'll certainly post here when it arrives, although I went with standard delivery rather than DHL so not expecting it for a few weeks.
InsGdt76 said:
Mine is now marked as shipped. but I think GearBest are playing games again. If I go to DHL I can see a shipping label has been printed but the parcel hasn't actually been picked up from GearBest. Having worked in a number of companies closely associated with large despatching operations, I can't see why you would tell DHL (a priority shipping service) there is a parcel to pick up, then leave it sitting in Despatch for over 24 hours. . . More games.
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This is nothing new for Gearbest and is the reason I chose not to go with DHL, I've ordered a few products via this method with GB and its always taken 3-4-5 days from getting my tracking info for my package to physically enter DHLs system - I've also been hit with import tax a few times which has never happened to me with other shipping companies.
Finally, I hope your receive your device quickly and with no issues, be sure to keep us updated with the situation
Regards
Ru77ell said:
Finally, I hope your receive your device quickly and with no issues, be sure to keep us updated with the situation
Regards
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So the plot thickens. . . .
Using the tracking information I could see that DHL got a shipping notification on the first day . . . . then everything stopped. I have had a lot of things shipped via DHL and other courier services and it is very unusual for a priority service to not update for 24 hours plus.
GearBest via support tickets and LiveChat, just kept telling me to wait 2 more days, wait 3 days for an investigation, wait 2 days for tracking information etc etc etc.
I ended up doing my own investigation by calling DHL on their local contact centre.
Result?
Singapore Customs were holding the phone with concerns that it contained hazardous materials. Specifically the DHL operator questioned whether the phone was a Samsung Galaxy Note 7. I suspect that the designs are so similar that Customs may be mis-identifying these units when x-raying them, as Note 7s are banned from all carriers. As GearBest are the shippers only they can update the shipping information to get it released.
So I contacted GearBest again and twice got "please wait 3-4 days for an investigation". I got a bit stroppy with them at this point and just got a notification through from DHL that the parcel appears to be moving again.
So if you see your Elephone S7 stop moving for an extended period of time on DHL. Start questioning it.
Thanks for the update.
It makes me wonder if Gearbest are writing 'S7' on the documentation and that's what caused the delay?
Also once the parcel has entered the shipping system there's not really too much Gearbest can do to help hurry to process along, unless its a documentation issue - But can see why this can be annoying.
Anyway, glad your package is in the move again, hope you get it soon.
Mine has just left HK airport so hoping it'll be arriving at the UK sorting centre in the next few days with no customs issues.......fingers crossed!
I ordered my S7 64GB via Gearbest on Oct 21, was delivered on 28th Nov to UK.
Given that 22nd Nov was the date which GB said the stocks will arrive, it was pretty fast delivery.
I shipped via Priority Mail some £1-2 extra & there was no customs charges.
(Using the 'courier shipment' option is known to attract customs charges. Best of luck.)
Ru77ell said:
Thanks for the update.
It makes me wonder if Gearbest are writing 'S7' on the documentation and that's what caused the delay?
Also once the parcel has entered the shipping system there's not really too much Gearbest can do to help hurry to process along, unless its a documentation issue - But can see why this can be annoying.
Anyway, glad your package is in the move again, hope you get it soon.
Mine has just left HK airport so hoping it'll be arriving at the UK sorting centre in the next few days with no customs issues.......fingers crossed!
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It was a documentation issue. SG Customs held it until the shipper (GearBest) finally contacted them to update the shipping information. They only did this after sitting on the issue for a week of me getting increasingly agitated with the "Please wait" responses from GearBest.
FunkiBluDawg said:
I ordered my S7 64GB via Gearbest on Oct 21, was delivered on 28th Nov to UK.
Given that 22nd Nov was the date which GB said the stocks will arrive, it was pretty fast delivery.
I shipped via Priority Mail some £1-2 extra & there was no customs charges.
(Using the 'courier shipment' option is known to attract customs charges. Best of luck.)
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What spec and colour did you order? Apparently Elephone were very late delivering sufficient stocks of the Blue 64GB version and others.
InsGdt76 said:
What spec and colour did you order? Apparently Elephone were very late delivering sufficient stocks of the Blue 64GB version and others.
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Mine was 64 GB, Black.
FunkiBluDawg said:
Mine was 64 GB, Black.
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Thought it might have been. The black has been in stock most of the way through.
I finally have my hands om my 64GB Blue model and I am quite impressed so far. Usually with Chinese electronics I purchase there always seems to be some quirk or weird behaviour that takes the gloss off the product. After 24 hours, I've yet to find one.
I preordered a green version, but it seems there are production troubles. This morning gearbest sent me a mail:
Thank you for your recent order at Gearbest.com
This is an update about following item:
We are sorry to let you know that we cannot ship it at this time
remain items
sku*quantity:199096209 * 1 , Elephone S7 5.5 inch 4G Phablet
199629301 * 1 , 3D VR Cardboard Glasses Virtual Reality Box
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So, nobody knows when the green version will come out,
and after all the troubles with touchscreen, gps, no source code released i choose the refund. If the situation improve i'll buy it again.