LTE icon? - Verizon Galaxy Note 4 Q&A, Help & Troubleshooting

I have a quick question. When on WiFi and the download booster is off, should the 4G symbol go away or stay there? I'm used to my old note 2 going away when WiFi was connected.
But this phone just turns grey and remains there.

It will stay there on the Note 4. While the Note 4 doesn't currently have VoLTE support (Voice over LTE, aka Advanced Calling), some of the software for it is already there. In order to VoLTE to work, a connection with the LTE network must be maintained for voice calls, even when on WiFi. You can see that all data is being transmitted via WiFi by watching the arrows under each icon, so there's nothing to worry about. Verizon has chosen to have the icon remain rather than disappear. Rest assured that it's normal and your data is going through WiFi.
This is no different than devices with CDMA voice calls (like the Note 2) - even though you don't see it in the bar, the phone maintains a CDMA connection in the background for calls and texts.

That clears it up. Thank you

Related

When on Wifi, cell signal switches from 4G and I lose all bars

So when I'm on wifi in my house, my phone appears to switch to edge or something and I lose most connectivity (goes from 4 bars to none). Enough to initiate a call, but simple head turning will cause me to drop. If I turn off wifi, I get 4G back and full bars and no dropped calls.
Wifi calling is too inconsistent to rely on, and this basically makes my phone unusable. I don't want to keep wifi off, as it's a lot faster and I only get 2.5Gbs of high speed data to use a month.
I'm also in the middle of a major city with great coverage 4G coverage, as long as I'm not on wifi....
apols said:
So when I'm on wifi in my house, my phone appears to switch to edge or something and I lose most connectivity (goes from 4 bars to none). Enough to initiate a call, but simple head turning will cause me to drop. If I turn off wifi, I get 4G back and full bars and no dropped calls.
Wifi calling is too inconsistent to rely on, and this basically makes my phone unusable. I don't want to keep wifi off, as it's a lot faster and I only get 2.5Gbs of high speed data to use a month.
I'm also in the middle of a major city with great coverage 4G coverage, as long as I'm not on wifi....
Click to expand...
Click to collapse
If you go into your wireless settings, you can uncheck Wifi Calling so that if you do connect to Wifi, you will retain your regular amount of calling bars.
djpingpong said:
If you go into your wireless settings, you can uncheck Wifi Calling so that if you do connect to Wifi, you will retain your regular amount of calling bars.
Click to expand...
Click to collapse
I appreciate the response, but I've already had wifi calling off.. because that feature was basically useless (could not rely on it ever).
My wife Note3 got the same problem, set cellular network preferred and then turn off wi-fi calling. Lose all cell signal bars. When no cell signal, caller ID became funny, like 718-123-4567;oli=63 212-123-4567;oli=00, had no idea.
My own note3 had the same setting, but everything fine. full cell signal bar. Try to google it, no glue!!!
Then I returned my wife note3 and get another one, everything fine.
I had the same problem. When I was on wifi I had no signals. I got a new sim card and the problem is now gone.
Sent from my GT-N8000 using XDA Premium HD app
danstarr said:
I had the same problem. When I was on wifi I had no signals. I got a new sim card and the problem is now gone.
Sent from my GT-N8000 using XDA Premium HD app
Click to expand...
Click to collapse
i dont think thats the issue, and why do you care because if you call someone it should be able to call and once you need to switch back to tmo it will w/o issue.
XxLostSoulxX said:
i dont think thats the issue, and why do you care because if you call someone it should be able to call and once you need to switch back to tmo it will w/o issue.
Click to expand...
Click to collapse
Uhh... it certainly doesn't switch back to t-mobile without issue. I drop the call. I haven't had a single call work the entire time while leaving my wifi on in my home.
Clearly, when it's on wifi, even if you have wifi calling turned off, it switches to some other network specifications, which appear to barely work where I live. The problem likely lies in the fact that when you turn wifi calling off, it does not switch your cellular network preferences back to normal properly, Instead, when wifi calling is off and you're still on wifi, it just doesn't route things through wifi, but doesn't actually change your mobile network settings back properly.
apols said:
Uhh... it certainly doesn't switch back to t-mobile without issue. I drop the call. I haven't had a single call work the entire time while leaving my wifi on in my home.
Clearly, when it's on wifi, even if you have wifi calling turned off, it switches to some other network specifications, which appear to barely work where I live. The problem likely lies in the fact that when you turn wifi calling off, it does not switch your cellular network preferences back to normal properly, Instead, when wifi calling is off and you're still on wifi, it just doesn't route things through wifi, but doesn't actually change your mobile network settings back properly.
Click to expand...
Click to collapse
well here's a question do you leave mobile data on even though you're connected to WiFi? As i have no problem because i have bars even when connected to WiFi because i leave mobile data on and have WiFi calling turned off. even if WiFi calling is turned off, and i turn WiFi off it switched to T-Mo network in seconds and i'm able to call someone so yeah no issue. you clearly have a problem with something or its the network where you live.
i'm not trying to be rude but it just doesn't make sense to me that you're having issues with something that shouldn't be a problem.
XxLostSoulxX said:
well here's a question do you leave mobile data on even though you're connected to WiFi? As i have no problem because i have bars even when connected to WiFi because i leave mobile data on and have WiFi calling turned off. even if WiFi calling is turned off, and i turn WiFi off it switched to T-Mo network in seconds and i'm able to call someone so yeah no issue. you clearly have a problem with something or its the network where you live.
i'm not trying to be rude but it just doesn't make sense to me that you're having issues with something that shouldn't be a problem.
Click to expand...
Click to collapse
I do leave mobile data on, all the time, continued issue.
djpingpong said:
If you go into your wireless settings, you can uncheck Wifi Calling so that if you do connect to Wifi, you will retain your regular amount of calling bars.
Click to expand...
Click to collapse
This doesn't actually work currently on the Note 3. there is a bug where any time you have wifi on the cellular entenna turns off regardless of the state of your wifi calling on a very large number of Note 3's. Lost Soul clearly hasn't been reading on the threads here. there are many on this topic. We get that you don't have the issue LostSoul, but that doesn't mean it isn't an issue.
HughesNet said:
This doesn't actually work currently on the Note 3. there is a bug where any time you have wifi on the cellular entenna turns off regardless of the state of your wifi calling on a very large number of Note 3's. Lost Soul clearly hasn't been reading on the threads here. there are many on this topic. We get that you don't have the issue LostSoul, but that doesn't mean it isn't an issue.
Click to expand...
Click to collapse
Thanks Hughes,
I have found that when it enters that state, that if I go and turn wifi calling on and then set it to mobile-network preferred, it turns the cellular modem back on, at least for a little while. Can you point me in the direction of a more robust thread where others are discussing the issue?
apols said:
So when I'm on wifi in my house, my phone appears to switch to edge or something and I lose most connectivity (goes from 4 bars to none). Enough to initiate a call, but simple head turning will cause me to drop. If I turn off wifi, I get 4G back and full bars and no dropped calls.
Wifi calling is too inconsistent to rely on, and this basically makes my phone unusable. I don't want to keep wifi off, as it's a lot faster and I only get 2.5Gbs of high speed data to use a month.
I'm also in the middle of a major city with great coverage 4G coverage, as long as I'm not on wifi....
Click to expand...
Click to collapse
I had the same problem on stock rom. Flash wicked rom earlier this morning, signal bars now showing bars instead of no bars on stock rom. been testing it all day long, signal bars still showing. Didn't change any settings. Just disable wifi calling.
sic_lic1o1 said:
I had the same problem on stock rom. Flash wicked rom earlier this morning, signal bars now showing bars instead of no bars on stock rom. been testing it all day long, signal bars still showing. Didn't change any settings. Just disable wifi calling.
Click to expand...
Click to collapse
I've flashed a rom as well and it appears as it might be fixed... hope so.. my phone is useless if it can't function as a phone while on wifi.
I had same issue. Called TMo and had them unregister my wifi calling, and got bars back immediately. I had wifi calling turned off, but it seemed to be the default regardless. I could only receive and make calls with wifi turned off...but it all works fine now.
That didn't work for me
debz said:
I had same issue. Called TMo and had them unregister my wifi calling, and got bars back immediately. I had wifi calling turned off, but it seemed to be the default regardless. I could only receive and make calls with wifi turned off...but it all works fine now.
Click to expand...
Click to collapse
I called Tmo four times and asked them to unregister wifi calling. They said that it wasn't even turned on for my account then that it doesn't matter what is or isn't turned on. The phone is going to run calls, text over whatever wireless connection it thinks is appropriate. When you have a strong wifi connection, it chooses that connection regardless of wifi calling being turned off or on. I set the wifi calling preference to cellular networks and it still does the same thing.
I'm pretty pissed off about it. Anyone fix this?
Not true. I shut off Wi-Fi calling on T-Mobiles site and bars came back. Had the exact same problem.
Sent from my SM-N900T using XDA Premium 4 mobile app

Wifi on, Cellular signal nearly gone

Just got a note 3 for tmo, currently my device is unrooted and fully stock. I noticed that my wifi being on, it works great but cell signal is near gone...sometimes even wont let a text get sent. as soon as i turn off wifi cell signal is perfect same as on my note 2 or that G2 i got rid of.
i noticed the following....
Wifi signal switching feature on or off, cell signal still is gone.
Wifi on, wifi calling on or off signal still suffers, in fact i even disabled wifi calling from the application manager for now. (never did like wifi calling)
Wifi on, make a phone call signal still stays low.
Wifi off, cell signal strong
Wifi off, make a call all is even better.
So, whats the deal? is there a fix? A search only came up with a thread about turning off the wifi switching thing in advanced features, but like i said it dont matter or work. any other search talks about wifi and it dropping and or about wifi calling dropping calls....
edit, i looked in the system setting, and noticed that the signal in my house right now says -90. turn wifi on, network says unknown from LTE, and sits at -90.
turn wifi off, network says LTE and signal still stayed at -90 (it did change a little but stayed at average of -90)
it seems as if the signal bars just dont show up with wifi on. like it cant walk and chew gum at the same time (cant show wifi bars and cellular signal bars at the same time)
what threw me off was when i couldnt send a text until i turned wifi off.
i also disabled wifi calling from my account level as well. didnt change anything.
do these phones need the sim that came in then box? my sim came from a note 2.
It is odd, but I have the same behavior. When I'm on WiFi, I have no bars for my mobile signal despite there being no change in the signal related parts of About Device->Status
So, no real answer, but you're not the only one seeing this.
Turn on Wi-Fi calling. Make a call to ur vm. End call. Go to setting click Wi-Fi calling and then connection preference. Then click prefer cell network. Wait 5 seconds then shut off Wi-Fi calling. Should be fixed
TWEAKED 2.0 NOTE 3
I have no idea why, but this worked. I already had the 'Prefer mobile network' option set and Wi-Fi calling disabled, but this little dance corrected the problem. Thanks for the tip!
BACARDILIMON said:
Turn on Wi-Fi calling. Make a call to ur vm. End call. Go to setting click Wi-Fi calling and then connection preference. Then click prefer cell network. Wait 5 seconds then shut off Wi-Fi calling. Should be fixed
TWEAKED 2.0 NOTE 3
Click to expand...
Click to collapse
amazing, i didnt make a call, all i did was turn wifi calling on, then off and all the sudden cell signal worked with wifi on. but for some reason, my phone app FC when i tried to look at the connection preferences. not that i care i dont use WIFI calling as it sounds like crap or is choppy for some reason. (well in the past it was) thanks! now i can actually use wifi!
I called someone the other day i had wifi on, and the person couldnt hear me half the time. next phone call was wifi off and everything worked perfectly. very odd bug, im shocked that it hasnt been corrected yet.
tackleberry23 said:
what threw me off was when i couldnt send a text until i turned wifi off.
Click to expand...
Click to collapse
Only default text app (Hangouts or any from the Play Store can't) can send MMS and SMS through WIFI.

Will it support T-Mobile WiFi Calling?

Will it support T-Mobile Wi-Fi Calling? I know Android M supports WiFi calling natively but will the carriers (T-Mobile in particular) need to do anything to allow it?
WiFi calling is very useful to me at home where cell signal is very poor.
sirxdroid said:
Will it support T-Mobile Wi-Fi Calling? I know Android M supports WiFi calling natively but will the carriers (T-Mobile in particular) need to do anything to allow it?
WiFi calling is very useful to me at home where cell signal is very poor.
Click to expand...
Click to collapse
Out of the box, at this moment, I don't think it does. However T-Mobile got it working on the Nexus 6 so I don't see why they couldn't add it with an update either before or after they ship. Think positive :thumbup:
Edit: found this from another thread in general section
"It’s also worth mentioning that*T-Mobile has already said*that the Nexus 5X and Nexus 6P should have Wi-Fi Calling support at launch. While it’s expected to be turned off by default, T-Mo has said that after you pop in your SIM and hook onto the network, you should be able to turn the feature on."
Google or T-Mobile said via Twitter or the AMA or somewhere that it does support WiFi calling out of the box, but you need to set it to be on when you get your device - it isn't on by default.
The TBD support is for T-Mobile VoLTE/Band 12, which Google said they hope will be ready to go by ship day.
Ajfink said:
Google or T-Mobile said via Twitter or the AMA or somewhere that it does support WiFi calling out of the box, but you need to set it to be on when you get your device - it isn't on by default.
The TBD support is for T-Mobile VoLTE/Band 12, which Google said they hope will be ready to go by ship day.
Click to expand...
Click to collapse
Excellent. Both will help.
Do texts go over wifi as well with wifi calling enabled? At work I only have access to wifi or Sprint (because I am in a basement of a building) and it has a Sprint DAS antenna system installed. I was thinking of switching to Project Fi due to it being on Sprint's network but if texts can go over wifi with T-mobile I would probably go with them since it would open me up to a huge choice of phones in the future (I kind of want to try a windows phone sometime)
Evo_Shift said:
Do texts go over wifi as well with wifi calling enabled? At work I only have access to wifi or Sprint (because I am in a basement of a building) and it has a Sprint DAS antenna system installed. I was thinking of switching to Project Fi due to it being on Sprint's network but if texts can go over wifi with T-mobile I would probably go with them since it would open me up to a huge choice of phones in the future (I kind of want to try a windows phone sometime)
Click to expand...
Click to collapse
Yes, texts will go over wifi. Hurry with that Windows phone, before the platform dies completely
Here's the Twitter post where I saw confirmation from T-Mobile on Wi-Fi calling: https://twitter.com/TMobile/status/648919023158206464
The initial question was on band 12 support (hoping we get this soon), but below there's a question on Wi-Fi calling to which they said yes. This was one of the main reasons I'm switching to one of the new Nexus phones - most phones support it on their stock ROMs, but once you get sick of stock and switch to a custom ROM you have to give up Wi-Fi calling.
Question for those of you on T-Mobile...
We all know WiFi calling is enabled, BUT, has anyone seen or regularly sees any kind of indicator that they're actually connected through WiFi calling when on a call?
I have seen twice on the signal tile, it say "T-Mobile WiFi calling". But that's it. I have the setting set to WiFi preferred and I even have the T-Mobile WiFi calling Asus router, but I don't know if it's actually using WiFi calling it not.
If I have zero signal indicated on the signal tile, but WiFi on, I'll get a message telling me to connect to a wireless network when I try to place calls.
I'm also assuming that means the signal indicator tile serves a dual purpose in regards to also showing WiFi signal strength. Because when I'm on WiFi, if I switch on " cellular preferred" (in WiFi calling settings), I'll see the LTE symbol next to the signal icon in the tile, but If I switch to "WiFi preferred", any cellular symbol (LTE, H, 3G) goes away.
On a side note, if you're in airplane mode, you can't make a phone call, even with WiFi on. On my S6 edge, I could, as long as I was connected to T-Mobile WiFi calling. But the phone would let you know with a status bar icon.
I really need WiFi calling in some places at work and I dumped the S6E partly because of the 5X utilizing WiFi calling, so that's why I've wasted all you folk's time in reading this long post. ☺
Well, son of a *****, look what finally popped up...
It was enabled by default as soon as I booted with the TMO sim and ran the update.
Great to read...looking forward to trying it out when it arrives.
minnemike said:
It was enabled by default as soon as I booted with the TMO sim and ran the update.
Click to expand...
Click to collapse
As was mine, but it didn't seem to want to work. I had "cellular preferred" set, but it seemed to hold onto the cell signal too much and not want to switch over. I set it to "WiFi preferred" but it still wasn't connecting yesterday. Today however, it's been all good with WiFi preferred. So it might have just been my work's network yesterday.
I still got to see if the phone will hand off the call to cellular before I leave it on WiFi preferred. I'm guessing it only will if I'm on band 12, but I'll test it anyways.

Note 10+ n975u can only connect to 4G. Sees 3G and 1x but wont connect.

Long story short. I bought this phone thru Spectrum Mobile. I am now with Verizon. When 4G data connection drops out the 3G icon or 1x icon pops up but there is never a connection to the data side of the network (3G and 1X icons are grey and never turn white). When this happens even with 2 or 3 bars of service no texts or phone calls can be placed. I even tried to force a connection by switching network to CDMA only with one of the network switching apps in the market. Phone has been to samsung for diagnognostics and they said nothing was wrong. Im on my 3rd sim and second carrier with this phone. Ive factory reset 2x and also flashed the verizon firmware with odin as this is an unlocked phone. Can someone with this phone on verizon download this app, switch network to CDMA only (PRL) and see if they get a usable 3G connection (can make phone calls , texts, and surf slowly on internet?
can you download samsung band selection and try that?

Question A52S 4G, 4G+ & LTE icons

Hello all. I just purchased an A52S about one week ago and have service with T-Mobile. I'm located in Long Island, NY. The phone is obviously marketed as a 5G phone. I receive all T-Mo bands EXCEPT for 4 and 71. When I check which band my phone is connected to (at home) it spends its time evenly split among bands 2, 12, 41 and 66. Initially I thought my phone was only displaying the 4G icon no matter which band I was connected to. However I was mistaken in thinking a + icon was a DL/UL transfer arrow. So when connected to 41 my phone is showing the 4G+ icon. At no time have I seen an LTE or 5G icon. I ran a speedtest while 4G+ was showing and received 208Mbps/6.21Mbps. I'm pretty happy with the DL, however quite curious why I'm only generating a 6.21 UL. This leads to a few questions....
re: On my Home Screen
Ques 1) I guess I'm ok not seeing a LTE icon since 4G+ is basically the equivalent of LTE-Advanced, or 4.5G. Is everyone else seeing a 4G+ or LTE icon?
re: During a call
Ques 2) My option for VoWifi and VoLTE are both turned ON. However during a call my phone does not show an icon for either service. (I only see the 4G icon during a call.) If I'm not on a call and look at my lock screen it shows that I'm on T-Mobile WiFi Calling. However during the call I see no confirmation that the phone is utuilizing VoWiFi or VoLTE. Does this matter? Should I see something? (I obviously only look for the VoLTE icon when Wifi is turned off.) If I navigate to SETTINGS --> ABOUT PHONE --> STATUS INFORMATION --> SIM CARD STATUS the phone shows that Mobile Voice Network Type = LTE. This seems correct and should confirm that the phone is utilizing VoLTE if the feature is turned on, which it is. However once again this is the only place within the entire phone that I see the letters LTE.
re: Internet
Ques 3) My upload speeds (mobile data) are horrendous. I regularly receive 1-2Mbps as a speedtest UL result. Why is this?
Other than these questions the phone performs perfect. Calls, texts, MMS, internet, all run perfect. I'm curious as to why the phone is only displaying certain icons. Any input would be greatly appreciated. Thank you in advance.
Flyin18T said:
Hello all. I just purchased an A52S about one week ago and have service with T-Mobile. I'm located in Long Island, NY. The phone is obviously marketed as a 5G phone. I receive all T-Mo bands EXCEPT for 4 and 71. When I check which band my phone is connected to (at home) it spends its time evenly split among bands 2, 12, 41 and 66. Initially I thought my phone was only displaying the 4G icon no matter which band I was connected to. However I was mistaken in thinking a + icon was a DL/UL transfer arrow. So when connected to 41 my phone is showing the 4G+ icon. At no time have I seen an LTE or 5G icon. I ran a speedtest while 4G+ was showing and received 208Mbps/6.21Mbps. I'm pretty happy with the DL, however quite curious why I'm only generating a 6.21 UL. This leads to a few questions....
re: On my Home Screen
Ques 1) I guess I'm ok not seeing a LTE icon since 4G+ is basically the equivalent of LTE-Advanced, or 4.5G. Is everyone else seeing a 4G+ or LTE icon?
re: During a call
Ques 2) My option for VoWifi and VoLTE are both turned ON. However during a call my phone does not show an icon for either service. (I only see the 4G icon during a call.) If I'm not on a call and look at my lock screen it shows that I'm on T-Mobile WiFi Calling. However during the call I see no confirmation that the phone is utuilizing VoWiFi or VoLTE. Does this matter? Should I see something? (I obviously only look for the VoLTE icon when Wifi is turned off.) If I navigate to SETTINGS --> ABOUT PHONE --> STATUS INFORMATION --> SIM CARD STATUS the phone shows that Mobile Voice Network Type = LTE. This seems correct and should confirm that the phone is utilizing VoLTE if the feature is turned on, which it is. However once again this is the only place within the entire phone that I see the letters LTE.
re: Internet
Ques 3) My upload speeds (mobile data) are horrendous. I regularly receive 1-2Mbps as a speedtest UL result. Why is this?
Other than these questions the phone performs perfect. Calls, texts, MMS, internet, all run perfect. I'm curious as to why the phone is only displaying certain icons. Any input would be greatly appreciated. Thank you in advance.
Click to expand...
Click to collapse
Hey there.
Maybe the model you have doesn't support major bands in the US. As far as I know, the A52 5G (US Model) does support all bands, unlike the A52s you own right now (feels like an imported model)
dexlemaffo said:
Hey there.
Maybe the model you have doesn't support major bands in the US. As far as I know, the A52 5G (US Model) does support all bands, unlike the A52s you own right now (feels like an imported model)
Click to expand...
Click to collapse
UPDATE: I've discovered the issue is simply the icon istelf, not the service. I have confirmed I receive all bands except for 4 and 71. I'm usually in band 41, which in my case displays a 4G+ icon. For anyone else using any other phone you would see the 5G-UC icon. When I plug my phone into the car for Android Auto, my car screen displays the LTE icon which reflects the 4G signal. I haven't paid attention to what AA displays when connected and my phone is showing 4G+. My VoLTE feature is provisioned and the option is turned on. Once again I believe it's working fine because in the ABOUT screen in my SETTINGS it shows my phone is using LTE for voice. In addition I see the 4G icon active during a voice call. I also see a Wifi icon in my call screen if I'm using VoWifi. I was also able to run a speedt test in an area with a strong band 41 signal, and my phone's upload was fine. Hence, I believe my terrible UL speeds at home is due to bad reception. All in all the phone works great. I bought a 512GB microsd, and assigned every app to utilize it when possible. Such a great feature. It's a very under-the-radar phone. Works great and has amazing features. The ONLY little bother to me is the horizontal scrolling of the app drawer. I'm so used to vertical that I kept swiping the wrong way and it was driving me nuts. I installed NOVA and all is good now.
Flyin18T said:
The ONLY little bother to me is the horizontal scrolling of the app drawer. I'm so used to vertical that I kept swiping the wrong way and it was driving me nuts. I installed NOVA and all is good now.
Click to expand...
Click to collapse
If it helps, if you install Good Lock and the Home Up module you can have the app drawer vertical scroll option.
Warning though - it's terrible. I wish I could stick with Nova but the gesture navigation jankiness drove me crazy (all good though if you use nav buttons).

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