HTC M8 won't boot, only bootloader and recovery - One (M8) Q&A, Help & Troubleshooting

A friend of mine has an HTC M8, he tried to root it but failed. after that we tried to put the OEM firmware, but the phone shows the HTC logo and after that it stays on a black screen and do nothing. we can get into bootloader and recovery.
Please help us repair it.

cabasse_tronic said:
A friend of mine has an HTC M8, he tried to root it but failed. after that we tried to put the OEM firmware, but the phone shows the HTC logo and after that it stays on a black screen and do nothing. we can get into bootloader and recovery.
Please help us repair it.
Click to expand...
Click to collapse
If your phone is unlocked, take a look here. All the instructions are here
If yours isn't, try here. Grab the latest RUU, preferably 4.16.401.10 RUU

Related

[Q] i think my Desire HD bricked ! please help !

Hi,
I was trying to root my phone with the guide that is on this forum, but then when i restarted my phone, it was stuck on the white "HTC" boot screen. Then i tried to do a "Factory Reset" in hboot and rebooted, and still stuck on the boot screen. I tried to put a PD98IMG.zip as it was prompted in hboot as "no image or wrong file", so i loaded PD98IMG.zip onto my SD card, and still not working. any suggestions ?
my phone is S-ON.
I guess your phone is branded ? If that's the case, you need to follow the tutorial for a goldcard.
Also, if your rom is 1.7x or 1.8x, you can't root it. You have to follow the downgrade tutorial 1st
Mine took 30 mins to boot once. You could try the ruu look in dev section, you just flash it from Windows, then start again. Was your she branded?
Sent from my Desire HD using XDA App
Howling Wolf said:
I guess your phone is branded ? If that's the case, you need to follow the tutorial for a goldcard.
Also, if your rom is 1.7x or 1.8x, you can't root it. You have to follow the downgrade tutorial 1st
Click to expand...
Click to collapse
<-- This
I was in the same situation, downgraded ROM and clockwork mod and did a restore and it works fine now
@Howling Wolf - I cannot get the CID for the SD card, because
in the 'adb shell' command, my command prompt says "error: device not found". But i want to know, can i still get the CID through another HTC desire phone ? and can i still update a stock rom with S-ON ? and how do i know if my phone is branded ?
I got my phone from Taiwan, a friend brought it over for me, and when i last checked it was on software version 1.37.921.1 .
@turbo_d - ill try that thnx
did you try installing the htc sync software then do adb devices
ye i did, i installed HTC sync to get the HTC drivers, but from what i noticed is that your phone needs to be "running" instead of being stuck on the white HTC boot screen or even the hboot doesnt pick up the device aswell >.<
Totoro_tw said:
ye i did, i installed HTC sync to get the HTC drivers, but from what i noticed is that your phone needs to be "running" instead of being stuck on the white HTC boot screen or even the hboot doesnt pick up the device aswell >.<
Click to expand...
Click to collapse
Try going into bootloader, and then run adb from pc..
@SAPPH1RE - i tried that but thanks for the help !
ok i acquired my CID through linux, but now its telling me
main version is older !
update fail.
any suggiestions ? my current software version of the phone is 1.37, which stock RUU should i be using ?
If you are on 1.37 you should be fine to continue with getting s-off and such. You don't need to upgrade or downgrade your ROM until you achieve s-off. And then you should upgrade to a custom ROM such as LeeDroid.
Sent from my Desire HD using XDA App
did you get it working ?
I fixed mine a few weeks back by doing a full wipe and then loading a fresh ROM
Thing is, i cant get my phone to start up, so i need to flash a stock rom, so that i can get my phone started and then do S-OFF. But it keeps telling me "Main Version is older!"
ive tried 2 roms already, 1.32 and 1.72 RUU. What could be the problem ?
thnx problem solved, the gold card wasnt done properly, so i re did everything.
thnx for the help guys !
paulcoop007 said:
I fixed mine a few weeks back by doing a full wipe and then loading a fresh ROM
Click to expand...
Click to collapse
@paulcoop007 i have same problem with you, same version with your phone and S-ON. and my phone at black screen with htc. how can i fix it. can you explain how did you fix your phone?

Htc one x wont boot up !! help

Hi guys
Just tried to flash a new rom on htc one x. It said successful but now when i try to power up it goes straight to the fastboot screen. I unlocked the bootloader it now says it is locked. Any suggestions as i am running out of battery and it wont let me switch it off. Help please
db1995 said:
Hi guys
Just tried to flash a new rom on htc one x. It said successful but now when i try to power up it goes straight to the fastboot screen. I unlocked the bootloader it now says it is locked. Any suggestions as i am running out of battery and it wont let me switch it off. Help please
Click to expand...
Click to collapse
it says locked, not relocked !?
anyway try downloading and flashing your ruu
db1995 said:
Hi guys
Just tried to flash a new rom on htc one x. It said successful but now when i try to power up it goes straight to the fastboot screen. I unlocked the bootloader it now says it is locked. Any suggestions as i am running out of battery and it wont let me switch it off. Help please
Click to expand...
Click to collapse
I don't have a One X, but the Rezound should have pretty similar procedures.
Did you flash the kernel for the ROM?
I believe the One x has a removable battery, so try a battery pull and power on from there.
Sent from my NeoMax Rezound
godutch said:
it says locked, not relocked !?
anyway try downloading and flashing your ruu
Click to expand...
Click to collapse
Yes it says relocked, however i cant flash a ruu with low battery and i cant find a way to charge as i am stuck in fastboot mode
quickly unlock your bootloader again and flash clockworkmod found here:
http://forum.xda-developers.com/showthread.php?t=1594819
I just uploaded fastboot in case you don't have
db1995 said:
Yes it says relocked, however i cant flash a ruu with low battery and i cant find a way to charge as i am stuck in fastboot mode
Click to expand...
Click to collapse
You should be able to charge if you power off completely.
Sent from my NeoMax Rezound
wlmeng11 said:
You should be able to charge if you power off completely.
Sent from my NeoMax Rezound
Click to expand...
Click to collapse
Everytime i go to power off, it will turn on by itself to the fastboot screen/
Quickly flash clockworkmod recovery, so you will have the ability to charge
Also: http://forum.xda-developers.com/showthread.php?t=1598336

[Q] Stuck at HTC logo...

Tried to go from S-ON to S-OFF but it failed while updating phone with firmware.zip. Cmd said it was done but phone showed no activity. Rebooted phone and its stuck at HTC logo. Found a way to boot to bootloader but instead of going straight to recovery to restore what I had, I first re unlocked bootloader. Now im stuck at HTC logo with no way to get to bootloader (volume down key not working). Im not a complete noob, just new to this phone. Have tried to use adb to boot into bootloader and recovery but it is not being found by my pc. Is there any way of forcing phone into bootloader? I would appreciate any help given
EDIT : FIXED
IBeKay said:
Tried to go from S-ON to S-OFF but it failed while updating phone with firmware.zip. Cmd said it was done but phone showed no activity. Rebooted phone and its stuck at HTC logo. Found a way to boot to bootloader but instead of going straight to recovery to restore what I had, I first re unlocked bootloader. Now im stuck at HTC logo with no way to get to bootloader (volume down key not working). Im not a complete noob, just new to this phone. Have tried to use adb to boot into bootloader and recovery but it is not being found by my pc. Is there any way of forcing phone into bootloader? I would appreciate any help given
Click to expand...
Click to collapse
What method did u use to s-off your dhd?
Sent from my Desire HD using xda premium
yumm91 said:
What method did u use to s-off your dhd?
Sent from my Desire HD using xda premium
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=2221039 used this manual guide but once I flashed the firmware.zip it did not complete. so i rebooted and then unlocked bootloader hoping that i could carry on with the error. turns out firmware.zip actually didn't get pushed to the phone completely and i'm not at S-OFF and phone wont boot

[Q] Help. RECOVERY FAIL

Hello everyone, i just a new member and try to unlock my HTC One verizon. After my phone was S-Off, i installed ruu for it. My phone can use on T-mobile or ATT. Then I made a mistake that i pressed recovery on bootloader. Now my phone just boot on logo HTC and recovery then loop in that. I meant just HTC logo, recovery and reset HTC logo, recovery and...I can not turn off my phone, and go to bootloader also. In recovery screen show "Restore for NV Verizon". Please help me just go to bootloader and turn off the phone.
Hope is out there!!!
[email protected] said:
Hello everyone, i just a new member and try to unlock my HTC One verizon. After my phone was S-Off, i installed ruu for it. My phone can use on T-mobile or ATT. Then I made a mistake that i pressed recovery on bootloader. Now my phone just boot on logo HTC and recovery then loop in that. I meant just HTC logo, recovery and reset HTC logo, recovery and...I can not turn off my phone, and go to bootloader also. In recovery screen show "Restore for NV Verizon". Please help me just go to bootloader and turn off the phone.
Click to expand...
Click to collapse
Are you able to use volume down+power to reboot back to bootloader? If so...see if you're still S-OFF and if your bootloader is unlocked. If so I would recommend you follow this thread to get back to S-ON and locked boot loader on a stock rom. Then you can re-S-OFF and re-Unlock your bootloader.
http://forum.xda-developers.com/showthread.php?t=2475216
Hope this helps!!!
[email protected] said:
Hello everyone, i just a new member and try to unlock my HTC One verizon. After my phone was S-Off, i installed ruu for it. My phone can use on T-mobile or ATT. Then I made a mistake that i pressed recovery on bootloader. Now my phone just boot on logo HTC and recovery then loop in that. I meant just HTC logo, recovery and reset HTC logo, recovery and...I can not turn off my phone, and go to bootloader also. In recovery screen show "Restore for NV Verizon". Please help me just go to bootloader and turn off the phone.
Click to expand...
Click to collapse
why would you install a RUU for a carrier thatit doesn't support? that's just asking for your phone to be bricked
NEVER return your phone to s-on, there is NEVER a reason to unless you are sending it in for warranty. That is the worst advice anyone could possibly give on this forum.
---------- Post added 2nd August 2014 at 12:02 AM ---------- Previous post was 1st August 2014 at 11:55 PM ----------
[email protected] said:
Hello everyone, i just a new member and try to unlock my HTC One verizon. After my phone was S-Off, i installed ruu for it. My phone can use on T-mobile or ATT. Then I made a mistake that i pressed recovery on bootloader. Now my phone just boot on logo HTC and recovery then loop in that. I meant just HTC logo, recovery and reset HTC logo, recovery and...I can not turn off my phone, and go to bootloader also. In recovery screen show "Restore for NV Verizon". Please help me just go to bootloader and turn off the phone.
Click to expand...
Click to collapse
From the bootloader, while hooked up to a pc, use fastboot command "fastboot oem rebootRUU" to enter RUU mode, then use "fastboot flash zip Rom.zip" to flash the correct RUU for your device. Here is a link to the RUU, just put it into your adb / fastboot folder, rename it Rom.zip, and follow those instructions. First attempt at flashing the RUU should fail, and you will have to enter the "fastboot flash zip Rom.zip" again, and it will work the second time(the first time it only sets partitions). Once it finishes and says complete, use command "fastboot reboot" and profit.
Here is a link to an RUU for the m7vzw that will work with any device that is s-off.
http://bit.ly/vzwone10
Hope that helps. ...and NEVER put your phone back to s-on, there is no reason to ever do that. Nothing on the planet requires your phone to be s-on, but almost everything requires you to have s-off. The ONLY reason to EVER go back to s-on is to send in for a warranty replacement.
Thanks guys for helping. I could not do anything to it because I could not go to bootloader. Finally I just sent my phone to HTC that they can repair or fix it, whatever. Thank anyway.

[Q&A]Bricks, boot loops, and random shutdowns | Ask here | No new threads

This thread has been created for users who are experiencing a hard brick, soft brick, boot loop, or random shutdown on their HTC 10. Feel free to ask your question(s) here.
Going forward, new threads created regarding the topics listed above will be CLOSED by the moderating staff. Please remember to follow the XDA forum rules when posting.
Cheers,
Magnum_Enforcer
FSM
Well, I've pretty much managed to screw up my HTC 10. I'm on the latest 3.16.401.2 WWE, S-ON, with the bootloader relocked and stock recovery. I can access the download mode, the bootloader and the stock recovery, but I can't unlock the bootloader since I can't active the OEM unlock option. The phone doesn't boot, it's stuck in a bootloop at the white HTC logo.
Using the OTA available for WWE gives me the Status 7 fail error. Is there anything else I can do, besides from waiting for the Oreo WWE RUU?
Thanks in advance.
TheMadKing said:
Well, I've pretty much managed to screw up my HTC 10. I'm on the latest 3.16.401.2 WWE, S-ON, with the bootloader relocked and stock recovery. I can access the download mode, the bootloader and the stock recovery, but I can't unlock the bootloader since I can't active the OEM unlock option. The phone doesn't boot, it's stuck in a bootloop at the white HTC logo.
Using the OTA available for WWE gives me the Status 7 fail error. Is there anything else I can do, besides from waiting for the Oreo WWE RUU?
Thanks in advance.
Click to expand...
Click to collapse
I won't even ask how or why....
But yes you could S-off or wait for an RUU to magically appear.
Those are the two options.
santod040 said:
I won't even ask how or why....
But yes you could S-off or wait for an RUU to magically appear.
Those are the two options.
Click to expand...
Click to collapse
It's pretty complicated, but long story short, I was stupid.
I can't S-Off without being able to boot the phone, so well, I'll probably just wait for a RUU.
HTC 10 boot loop
Hello guys,
my wife yesterday tried to update OTA (our htc 10 are completely stock) to OREO from Nougat 2.41.401.41. Something went wrong and it's stuck in a boot loop. I can get in bootloader and tried to install the ota, which I downloaded, manually from SD card, but after verifying it says "error: partition has unexpected content". Is there a way to get the phone back working even with data loss? Thanks really for the help, the phone has never been modified, I am getting crazy reading the forums but I am a total noob ?
i have seen i need a ruu, possibly zip since I can't boot and activate USB debug. Can someone please share a run.zip link at least equal to 2.41.401.41 (European)? Thank you very much
I have the same issue, HTC 10 in a boot loop after applying the OTA Oreo update. I'm able to get into bootloaders and such, but i need the data thats on the phone... Allready tried taking out the SIM and SD-card. Does anyone know if this can be fixed?
Same problem here!
After Reading what the rest of you lot mentioned here, i have the exact same problems! Installed the update from Nougat to Oreo, and the phone went into bootloader! I was stupid enough to delete most of it through TWRP, and even dumber to RELOCK it so that TWRP is out of the Picture. Download mode appears, but the recovery just brings me back to bootloader. Oh yes, and the OS is missing.
and fastboot / adb wont recognize the HTC Connected to the PC anymore.. Guess this is a total Brick? should i send it back since i have a warranty? Will they be able to fix this?
I too was stupid and relocked it while reverting to stock. At this point I had also flashed the stock recovery and recovered to what turned out to be a non-functional backup. (Stuck in boot-loop)
Thankfully Fastboot did however still work while in download mode, and I was able to unlock it again by flashing the same unlock_token.bin that I have kept since I unlocked it the first time, slapped in twrp again and I was good for another go.
M8 can you help out linking some procedure for a noob like me? Should I use a ruu? I am completely stock
I'm no expert in this my self just FYI, but installing a RUU is usually a straight forward process.
You need to download a ruu for your particular CID (Depens on where the phone was sold and what -if any- carrier the phone is locked to.)
I have an european unlocked one so the RUU I used was this: https://androidfilehost.com/?fid=817550096634797504
You can find more in this thread: https://forum.xda-developers.com/htc-10/how-to/stock-stock-collection-recovery-ruu-ota-t3359297
Download the ruu (just short of 2GB in size) , rename it to 2PS6IMG.zip and put it in the root of an SD-card and insert it into the phone.
Reboot it into download mode by holding power+volume down until the grey HTC logo appears.
It should now detect the zip file in the sd-card and ask you to install it. Press volume up to confirm.
This will re-install everything (System image, recovery, firmware etc) all existing data gets destroyed.
Worked like a charm for me, and was able to do a Oreo OTA right away after the first boot.
Thanks a lot for your help, I'll give you a feedback asap.
varg300 said:
I'm no expert in this my self just FYI, but installing a RUU is usually a straight forward process.
You need to download a ruu for your particular CID (Depens on where the phone was sold and what -if any- carrier the phone is locked to.)
I have an european unlocked one so the RUU I used was this: https://androidfilehost.com/?fid=817550096634797504
You can find more in this thread: https://forum.xda-developers.com/htc-10/how-to/stock-stock-collection-recovery-ruu-ota-t3359297
Download the ruu (just short of 2GB in size) , rename it to 2PS6IMG.zip and put it in the root of an SD-card and insert it into the phone.
Reboot it into download mode by holding power+volume down until the grey HTC logo appears.
It should now detect the zip file in the sd-card and ask you to install it. Press volume up to confirm.
This will re-install everything (System image, recovery, firmware etc) all existing data gets destroyed.
Worked like a charm for me, and was able to do a Oreo OTA right away after the first boot.
Click to expand...
Click to collapse
Everything worked smoothly! Thank you so much!
Hi,
I have HTC_10, Unlocked, S-ON, J_15, 1.90.401.5
Had custom ROM nougat, later flash with stock MM firmware (EU 401), after my phone base-band and IMEI gone and no sim card now.
any help please ???
husnainrasheed said:
Hi,
I have HTC_10, Unlocked, S-ON, J_15, 1.90.401.5
Had custom ROM nougat, later flash with stock MM firmware (EU 401), after my phone base-band and IMEI gone and no sim card now.
any help please ???
Click to expand...
Click to collapse
Flash the ruu that is posted 1 post above yours.
IMEI not showing
Mr Hofs said:
Flash the ruu that is posted 1 post above yours.
Click to expand...
Click to collapse
Thanks for reply, I flashed with this RUU, Oreo update showing now but still no IMEI and Baseband..
Any solution to fix this IMEI or base band issue ??
husnainrasheed said:
Thanks for reply, I flashed with this RUU, Oreo update showing now but still no IMEI and Baseband..
Any solution to fix this IMEI or base band issue ??
Click to expand...
Click to collapse
Take the OTA. Did you flash a Oreo ROM while on nougat firmware? If so updating to Oreo will fix the problem.
Thanks Alot
yldlj said:
Take the OTA. Did you flash a Oreo ROM while on nougat firmware? If so updating to Oreo will fix the problem.
Click to expand...
Click to collapse
:good::good:
I updated to Oreo and now I am back on track.
everything is back to normal, IMEI and baseband as well working SIM.
thanks alot man ..
:good:
I have an Indian HTC 10 (SD 820) full stock, no modifications. One day the phone froze and i restarted it and from that day it hasn't booted up. The htc logo shows up while it vibrates, then again the same screen. Stuck in a bootloop. When i get to bootloader and boot to recovery, the grey htc logo comes for 1 second and then it goes back to the original boot animation and it loops again until the phone dies. Whenever i plug my phone to the charger, it immediately gets stuck into the boot loop. Please help me !! Any fix please !
budgati said:
I have an Indian HTC 10 (SD 820) full stock, no modifications. One day the phone froze and i restarted it and from that day it hasn't booted up. The htc logo shows up while it vibrates, then again the same screen. Stuck in a bootloop. When i get to bootloader and boot to recovery, the grey htc logo comes for 1 second and then it goes back to the original boot animation and it loops again until the phone dies. Whenever i plug my phone to the charger, it immediately gets stuck into the boot loop. Please help me !! Any fix please !
Click to expand...
Click to collapse
Hold the power button and the volume down button to reboot to download mode. From there you can flash an RUU.zip to fix it.
What is needed to direct you to the proper RUU.zip to download and flash is for you to boot to download mode and post here what it says next to "OS"

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