PC not detecting ZENFONE 2. - ZenFone 2 Q&A, Help & Troubleshooting

Just at the title says. Yes i have tried different ports and cords. All drivers are up to date. All cables and ports work as they all work with my nexus 7. What am I missing?!?!

ShadeXVII said:
Just at the title says. Yes i have tried different ports and cords. All drivers are up to date. All cables and ports work as they all work with my nexus 7. What am I missing?!?!
Click to expand...
Click to collapse
Enabled USB debugging?

Thought that may have been the issue... Enabled USB debugging still same issue.
Edit: If i change it to PTP i can see it as phone on the PC but can't view it MTP.

Try reinstalling drivers and reboot computer

ShadeXVII said:
Thought that may have been the issue... Enabled USB debugging still same issue.
Edit: If i change it to PTP i can see it as phone on the PC but can't view it MTP.
Click to expand...
Click to collapse
I think some drivers have to be installed for viewing in MTP..
I have provided a zip file of Asus Android USB drivers... There is a folder named MTP... I think you have to install those drivers.. These drivers are compatible with XP,VISTA, 7..
Please confirm the working of MPT/Drivers if successful

I have the same issue.
Windows 7 only recognises the ZF2 once out of around 10 connection attempts.
I found that deleting the USB common drivers and re-booting Windows works for one new connection, but after that the problem returns. I think the drivers that are automatically downloaded are not very reliable / stable.
I find that if I keep unplugging / re-plugging the cable, it will eventually recognise it.
It's a bit of a pain to be honest and it doesn't matter how many different cables or different USB ports I try it makes no difference.

I just spent 20 minutes with this issue ... until I realized I was using my HTC USB cable. I decided to follow the most common suggestion and plugged in the ORIGINAL ASUS cable that came with the ZF2. Worked flawlessly.
Hope you have the same luck!

Ended up being something wrong with a quick charge driver on my mother board with this. Ended up reflashing BIOS and removing that and it fixed my issue. Talked to other people as well and a lot are reporting they have to use the cable it came with as well.

ShadeXVII said:
Ended up being something wrong with a quick charge driver on my mother board with this. Ended up reflashing BIOS and removing that and it fixed my issue. Talked to other people as well and a lot are reporting they have to use the cable it came with as well.
Click to expand...
Click to collapse
That's great to hear!
I also have an Asus board, but good thing I did not install the Quick charger drivers! I would never guess that as the culprit!

lordpipa said:
Try reinstalling drivers and reboot computer
Click to expand...
Click to collapse
Please. tell me how to install Asus UDB Drivers from the Zip File on Windows 7

Did you had to reflash with adb sideload? or just going to the recovery mode and selecting hard reset?

Related

[SOLVED] Phone Not Recognized by Computer

Hello everyone. My E4GT is unable to connect my computer after I install the drivers. I tried reinstalling them, used different usb ports, and different cables to find out that it still wouldn't work. The weird think is when I connect my phone to another computer after installing the drivers, it works. I'm hoping that someone knows of a fix to this.
OS: Windows XP SP3 32-bit
Edit: I solved this problem. What the problem was that I was missing usb.inf in WINDOWS/INF . To get this file, I got it from the other computer. At the time of me doing this, my only goal was to fix my webcam because I was getting an error about a missing .inf file.
cuber268 said:
Hello everyone. My E4GT is unable to connect my computer after I install the drivers. I tried reinstalling them, used different usb ports, and different cables to find out that it still wouldn't work. The weird think is when I connect my phone to another computer after installing the drivers, it works. I'm hoping that someone knows of a fix to this.
OS: Windows XP SP3 32-bit
Click to expand...
Click to collapse
Is your computer a "company" computer? Friend of mine had the same issue due to security settings on the laptop.
Sent from my SPH-D710 using XDA
lambohoos said:
Is your computer a "company" computer? Friend of mine had the same issue due to security settings on the laptop.
Sent from my SPH-D710 using XDA
Click to expand...
Click to collapse
No, it is a home computer.
cuber268 said:
Hello everyone. My E4GT is unable to connect my computer after I install the drivers. I tried reinstalling them, used different usb ports, and different cables to find out that it still wouldn't work. The weird think is when I connect my phone to another computer after installing the drivers, it works. I'm hoping that someone knows of a fix to this.
OS: Windows XP SP3 32-bit
Click to expand...
Click to collapse
Try downloading the kies , sp?, program for your PC, it installs Samsung drivers and may solve the issue
sent from my SGS2 running AOKP, eh...
Venomusdragon said:
Try downloading the kies , sp?, program for your PC, it installs Samsung drivers and may solve the issue
sent from my SGS2 running AOKP, eh...
Click to expand...
Click to collapse
SP3 means Service Pack 3.
Kies did not solve my issue. Thanks for your help so far.
cuber268 said:
Hello everyone. My E4GT is unable to connect my computer after I install the drivers. I tried reinstalling them, used different usb ports, and different cables to find out that it still wouldn't work. The weird think is when I connect my phone to another computer after installing the drivers, it works. I'm hoping that someone knows of a fix to this.
OS: Windows XP SP3 32-bit
Click to expand...
Click to collapse
Looks like you tried different USB cables (hopefully NEW ones), and different ports too. Along with Kies.
Try going into device manager (check show hidden devices too!) and uninstall ANY Samsung drivers or software you have installed. And reboot.
Download and install the latest drivers for the Epic 4GT [ http://org.downloadcenter.samsung.c...342248/Sprint_d710_USB_Driver_v1_3_2360_0.exe ]
Reboot your system. Then try to connect again.
If you have some type of Antivirus/Antispyware application you may also want to try and temporarily disable it too. I've seen this happen before.
leaderbuilder said:
Looks like you tried different USB cables (hopefully NEW ones), and different ports too. Along with Kies.
Try going into device manager (check show hidden devices too!) and uninstall ANY Samsung drivers or software you have installed. And reboot.
Download and install the latest drivers for the Epic 4GT [ http://org.downloadcenter.samsung.c...342248/Sprint_d710_USB_Driver_v1_3_2360_0.exe ]
Reboot your system. Then try to connect again.
If you have some type of Antivirus/Antispyware application you may also want to try and temporarily disable it too. I've seen this happen before.
Click to expand...
Click to collapse
I'm pretty sure it is not my antivirus because the other computer has the exact same antivirus. Also, in Device Manager, I enabled hidden devices and I do not see any drivers that seem like they have to do with Samsung.
Cool, but did you uninstall, reboot and then reinstall? And did you also disable the AV just in case?
Sent from my SPH-D710 using xda premium
I Use usbdeview to remove the devices
Sent from my SPH-D710 using xda app-developers app
leaderbuilder said:
Cool, but did you uninstall, reboot and then reinstall? And did you also disable the AV just in case?
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Uninstalling Kies right now. I will post after I reboot my computer.
I rebooted my computer, installed the drivers, and it still did not work. It's like my computer does not know how to use the drivers for my phone.
cuber268 said:
I rebooted my computer, installed the drivers, and it still did not work. It's like my computer does not know how to use the drivers for my phone.
Click to expand...
Click to collapse
Wow not sure what else to try. If you've tried removing all drivers and re-installing them, using brand new USB cable(s), using different USB ports and disabling AV software and if it does connect and show up on other PCs yet it still wont show on one PC, then something is amiss with that machine.
When you're connecting your device you do have it on too right? I'm sure you do but just checking.
Did you install any ROM on this device already? There are some international versions that if installed on this device disable the USB port.
And does it show up on other machines just not this one?
If it shows up on other machines than it there is something amok with that PC.
If it doesn't then..
One last thing you might want to attempt is to download sfhub's One-click FF18 http://forum.xda-developers.com/showthread.php?t=1721229 download the 'reset data' and extract the exe.
Make sure you phone is off and NOT attached to the PC.
Run the One-click application.
Simultaneously Press and Hold [Power] [VolDn] until confirmation screen appears
Press [VolUp] to enter Download mode
Then Attach your phone via USB to the PC and see if it shows up on a COM Port (anyone is OK).
IF it does you can then at least flash the stock rooted FF18 and get the device to probably work correctly next time you plug it in after of course the entire Odin/Update finishes and your phone restarts.
Just reaching here but hope that helps.
leaderbuilder said:
Wow not sure what else to try. If you've tried removing all drivers and re-installing them, using brand new USB cable(s), using different USB ports and disabling AV software and if it does connect and show up on other PCs yet it still wont show on one PC, then something is amiss with that machine.
When you're connecting your device you do have it on too right? I'm sure you do but just checking.
Did you install any ROM on this device already? There are some international versions that if installed on this device disable the USB port.
And does it show up on other machines just not this one?
If it shows up on other machines than it there is something amok with that PC.
If it doesn't then..
One last thing you might want to attempt is to download sfhub's One-click FF18 http://forum.xda-developers.com/showthread.php?t=1721229 download the 'reset data' and extract the exe.
Make sure you phone is off and NOT attached to the PC.
Run the One-click application.
Simultaneously Press and Hold [Power] [VolDn] until confirmation screen appears
Press [VolUp] to enter Download mode
Then Attach your phone via USB to the PC and see if it shows up on a COM Port (anyone is OK).
IF it does you can then at least flash the stock rooted FF18 and get the device to probably work correctly next time you plug it in after of course the entire Odin/Update finishes and your phone restarts.
Just reaching here but hope that helps.
Click to expand...
Click to collapse
This shows up on other computers but not this one. I did install CM9 onto my phone, but when I was on stock, this problem was still happening. This is most likely something with this PC. Thanks for you help.
Well then that's it. PC is the issue it won't show. Something is pooped.
Good luck.
Just to be clear, when someone says, 'try different usb ports' make sure you only use the ports on the motherboard and not the ones on the front of the case or door.
It's the difference between powered and un powered.
That one the threw me for a loop on my win7 when I usually use my laptop with xp.

S4 not recognized when plugged in via USB

The device acts as if it is being charged.
Steps I have taken so far:
-uninstalled T-mo Samsung mobile drivers and reinstalled
-deleted (uninstalled) ALL recognized USB devices via USB deview
-tried to connect without Samsung drivers installed and all USB devices uninstalled
-tried to connect with Samsung drivers installed and all USB devices uninstalled
-tried to connect without Samsung drivers and other devices installed
-tried to connect using safe mode, both with drivers installed and not
---**these are both trying with the current one provided on Samsung's site (1.5.14.0) and with the one found here on XDA from 25apr2013 (1.5.23.0)
-tried to connect using different USB ports
-tried to connect using a different USB port on a different USB controller altogether
The kicker:
Device is recognized instantly... on my laptop.
This means:
-It is not the USB cable I am using (even though I have tried 3 different cables altogether regardless, including the one that came with the phone)
-It is not the device itself
Possible: Windows issue? Last time this happened was long ago when I had gotten a MyTouch 3G Slide. I eventually just reinstalled Windows since I had been meaning to then. I don't want to do it now though because I have too many things installed on here to start a fresh install... but I suppose if nothing else works, that's what I'll have to do.
Before that though, I would love to hear any other suggestions from anyone here.
Some time the fault cud be the cable itself... I had same issue months ago my original samsung UsB cables didn't worked... It olwyz show the msg UsB not recognized... Then I tried with a different UsB cable (i had a Nokia UsB cable) and it worked...
Try it...
Cheers!!!
Sent from battery killer Jellybean GT-I9100 :-\
rjsmer said:
Some time the fault cud be the cable itself... I had same issue months ago my original samsung UsB cables didn't worked... It olwyz show the msg UsB not recognized... Then I tried with a different UsB cable (i had a Nokia UsB cable) and it worked...
Try it...
Cheers!!!
Sent from battery killer Jellybean GT-I9100 :-\
Click to expand...
Click to collapse
As stated, I have tried to use two other USB cables aside from just the one that came in the package.
Since all cables work on the laptop, but not this computer, I have pretty much singled it out to be a windows or a driver issue. :\
What are the specs of your desktop and the specs of your laptop? You claim it is a windows issue so I assume your laptop (that recognizes the phone) is not windows? Do you have Kies on the PC? If so, try to uninstall it completely and then install the individual drivers. Also, maybe just try updating Kies. You wouldn't need to install it, just download to your PC should work. As far as that goes, does Kies recognize the phone when plugged in at all? Does ODIN recognize the phone when plugged in? Maybe some of this will help you to find out if it is a driver issue or not. Good luck.
scott14719 said:
What are the specs of your desktop and the specs of your laptop? You claim it is a windows issue so I assume your laptop (that recognizes the phone) is not windows? Do you have Kies on the PC? If so, try to uninstall it completely and then install the individual drivers. Also, maybe just try updating Kies. You wouldn't need to install it, just download to your PC should work. As far as that goes, does Kies recognize the phone when plugged in at all? Does ODIN recognize the phone when plugged in? Maybe some of this will help you to find out if it is a driver issue or not. Good luck.
Click to expand...
Click to collapse
PC is i7 920, 12GB DDR3, Intel x58
Laptop is i5 2430M, 6GB DDR3, Sandy Bridge
Both are Win7 Pro, neither have Kies (I always just downloaded the drivers themselves) but I'm downloading it now to give it a try. As of now, nothing recognizes the phone on PC.
Kies method didn't work either
I did "Troubleshoot connection error", which I guess reinstalled the driver, but it still didn't work.
Getting ready to dig out that Win7 Pro CD at this point... :\
Shuurei said:
Kies method didn't work either
I did "Troubleshoot connection error", which I guess reinstalled the driver, but it still didn't work.
Getting ready to dig out that Win7 Pro CD at this point... :\
Click to expand...
Click to collapse
Samsung Kies isn't yet compatible with the sgh-m919. Samsung rep told me soon last night
Have you unlocked developer options yet and checked usb debugging? That might be your problem....
SBERG117 said:
Have you unlocked developer options yet and checked usb debugging? That might be your problem....
Click to expand...
Click to collapse
Enabling dev options and USB debugging was the first thing I did once I turned on the phone. Tried it both with and without, still not recognized either way. Still recognized on laptop.
I've also reinstalled windows altogether, since that fixed my issue last time around, but it's no good this time still. Clean install, formatted. No good. Previous steps from first post also taken, still no good. Tried the PDAnet method as well, no good.
At this point I am wondering if it might be an x58 issue, which would really suck, but it's the only thing I can think of given all the steps I have taken.
Okay... so what's the trick on getting Windows 7 x64 to recognize this device in Download Mode?
I have enabled USB Debugging. Tried several different ports on my Maximus V Extreme motherboard. I have tried using the PDANet drivers. Nothing works.Windows will prompt me with the "Device Driver software was not successfully installed" message. Anyone know a trick?
EDIT: FIGURED IT OUT. The last Android device I owned was the Galaxy S2. Now, back then it was understood that one should avoid Kies like the plague. However, in this case, it solved my problem. It installed all necessary drivers and I was able to communicate with ODIN. Cheers.
x58 issue
luckyduck69 said:
Okay... so what's the trick on getting Windows 7 x64 to recognize this device in Download Mode?
I have enabled USB Debugging. Tried several different ports on my Maximus V Extreme motherboard. I have tried using the PDANet drivers. Nothing works.Windows will prompt me with the "Device Driver software was not successfully installed" message. Anyone know a trick?
EDIT: FIGURED IT OUT. The last Android device I owned was the Galaxy S2. Now, back then it was understood that one should avoid Kies like the plague. However, in this case, it solved my problem. It installed all necessary drivers and I was able to communicate with ODIN. Cheers.
Click to expand...
Click to collapse
I might have pinpointed the issue!
I tried Kies again, uninstalled, reinstalled, updated. No go. I did Kies by air and got a connection! So It's gotta be something with the USB.
Although I thought it was weird, I think it might be an x58 issue, I decided to pursue that anyways.
I found out that USB issues are common with x58 (per this forum: http://www.evga.com/forums/tm.aspx?m=159610 ) and will be trying a fix located here: http://www.evga.com/forums/tm.aspx?m=442244&mpage=1
I'll report back once I try this out. Hopefully it fixes it.
If not, I just ordered another USB 3.0 controller (completely unrelated, it doesn't need to be USB 3.0, just a different controller altogether, but USB 3.0 is backwards compatible anyways. I just needed one for blackmagic) which was PCI-e x1 (still dependent on x58, so it wouldn't have mattered, check diagram on fix link), which I WAS going to install in my PCI-e x1 slot, but that would have not worked! Going to install in a PCI-e x16 and hope for the best.
I'll reply back once I test that out too.
Confirmed x58 and S4/general USB connectivity issues
Shuurei said:
I might have pinpointed the issue!
I tried Kies again, uninstalled, reinstalled, updated. No go. I did Kies by air and got a connection! So It's gotta be something with the USB.
Although I thought it was weird, I think it might be an x58 issue, I decided to pursue that anyways.
I found out that USB issues are common with x58 (per this forum: http://www.evga.com/forums/tm.aspx?m=159610 ) and will be trying a fix located here: http://www.evga.com/forums/tm.aspx?m=442244&mpage=1
I'll report back once I try this out. Hopefully it fixes it.
If not, I just ordered another USB 3.0 controller (completely unrelated, it doesn't need to be USB 3.0, just a different controller altogether, but USB 3.0 is backwards compatible anyways. I just needed one for blackmagic) which was PCI-e x1 (still dependent on x58, so it wouldn't have mattered, check diagram on fix link), which I WAS going to install in my PCI-e x1 slot, but that would have not worked! Going to install in a PCI-e x16 and hope for the best.
I'll reply back once I test that out too.
Click to expand...
Click to collapse
In case anyone was wondering or stumbles upon this later, I have a few updates.
I got the USB controller today and plugged it into the PCI-e x16 slot, plugged in the S4 and it worked completely fine.
I also contacted EVGA about the issue and will get an RMA, so perhaps it's just a faulty unit. However, this seems rather common (refer to previous linked threads) in x58 chips.
I imagine it has something to do with power distribution with the controller, which is why upping the ICH voltage fixes it for some people. The USB controller is powered via 4pin, not dependent on Southbridge. I guess the S4 has higher voltage(?) requirements for it to be recognized. It seems rather strange since my other devices are still recognized, but well, that's what I managed to come up with.
Cheers.
Shuurei said:
In case anyone was wondering or stumbles upon this later, I have a few updates.
I got the USB controller today and plugged it into the PCI-e x16 slot, plugged in the S4 and it worked completely fine.
I also contacted EVGA about the issue and will get an RMA, so perhaps it's just a faulty unit. However, this seems rather common (refer to previous linked threads) in x58 chips.
I imagine it has something to do with power distribution with the controller, which is why upping the ICH voltage fixes it for some people. The USB controller is powered via 4pin, not dependent on Southbridge. I guess the S4 has higher voltage(?) requirements for it to be recognized. It seems rather strange since my other devices are still recognized, but well, that's what I managed to come up with.
Cheers.
Click to expand...
Click to collapse
Here's my craziness.
USB connection was working yesterday. Today, it is not.
I have uninstalled/reinstalled the Samsung Windows drivers/Kies
I have even adjusted my southbridge voltage to 1.2V in my BIOS
Still, no joy.
Curiously, when I boot the phone into download/ODIN mode and connect it, ODIN recognizes the connection. Reboot back into normal mode, and no USB connection is recognized. It is not showing up in my Device Manager as an unrecognized device. It just doesn't know it is there (unless phone is in download mode).
UPDATE: Solved. I had installed this ROM (http://forum.xda-developers.com/showthread.php?t=2261013). Reading back over the thread, it provided instructions for re-enabling the USB recognition of the phone. Had to re-enable the developer options and reset USB debugging. Makes sense now.
HI
I'm facing this issue today, I've tried two different laptops, both have Windows 7 x64 installed. I've tried every USB port on the two machines, I've tried with three different cables, I've downloaded and installed every USB driver there is. no use!
I'm out of options here and I can't think where to look further.
any help please?
shuurei said:
the device acts as if it is being charged.
Steps i have taken so far:
-uninstalled t-mo samsung mobile drivers and reinstalled
-deleted (uninstalled) all recognized usb devices via usb deview
-tried to connect without samsung drivers installed and all usb devices uninstalled
-tried to connect with samsung drivers installed and all usb devices uninstalled
-tried to connect without samsung drivers and other devices installed
-tried to connect using safe mode, both with drivers installed and not
---**these are both trying with the current one provided on samsung's site (1.5.14.0) and with the one found here on xda from 25apr2013 (1.5.23.0)
-tried to connect using different usb ports
-tried to connect using a different usb port on a different usb controller altogether
the kicker:
Device is recognized instantly... On my laptop.
This means:
-it is not the usb cable i am using (even though i have tried 3 different cables altogether regardless, including the one that came with the phone)
-it is not the device itself
possible: Windows issue? Last time this happened was long ago when i had gotten a mytouch 3g slide. I eventually just reinstalled windows since i had been meaning to then. I don't want to do it now though because i have too many things installed on here to start a fresh install... But i suppose if nothing else works, that's what i'll have to do.
Before that though, i would love to hear any other suggestions from anyone here.
Click to expand...
Click to collapse
很想帮你啊 可是英文水平比较拙计
ok so now I'm guessing it is not windows, I tried on another machine with Windows Vista and got the same error.
any thoughts, anyone?
Did a factory reset for the phone
no it works!
don't know why
I just picked up this phone a couple days ago and last night tried to get the USB to work with no luck. I've tried everything I can think of. It does work in PTP mode but not MTP mode. I was able to use odin to on it though, so I was able to root it.
I've tried both in linux and on windows xp. I've never had an issue with any phone on linux and have installed/removed drivers numerous times on XP.
Tried 3 different cables, Factory reset with and without USB installed, tried pretty much everything I could find while googling similar problems (removing old registry entries, installed media player, etc)
I have adb installed on my linux box and even with debugging enabled I can't even get adb to connect to the phone.
Definitely something strange going on. Maybe I'll switch to cm10.1 to see if that makes a difference
I cant get my computer (windows 7) to connect with the phone when the phone is on, and was hoping some one might have found a fix.
This might fix it...
Shuurei said:
The device acts as if it is being charged.
Steps I have taken so far:
-uninstalled T-mo Samsung mobile drivers and reinstalled
-deleted (uninstalled) ALL recognized USB devices via USB deview
-tried to connect without Samsung drivers installed and all USB devices uninstalled
-tried to connect with Samsung drivers installed and all USB devices uninstalled
-tried to connect without Samsung drivers and other devices installed
-tried to connect using safe mode, both with drivers installed and not
---**these are both trying with the current one provided on Samsung's site (1.5.14.0) and with the one found here on XDA from 25apr2013 (1.5.23.0)
-tried to connect using different USB ports
-tried to connect using a different USB port on a different USB controller altogether
The kicker:
Device is recognized instantly... on my laptop.
This means:
-It is not the USB cable I am using (even though I have tried 3 different cables altogether regardless, including the one that came with the phone)
-It is not the device itself
Possible: Windows issue? Last time this happened was long ago when I had gotten a MyTouch 3G Slide. I eventually just reinstalled Windows since I had been meaning to then. I don't want to do it now though because I have too many things installed on here to start a fresh install... but I suppose if nothing else works, that's what I'll have to do.
Before that though, I would love to hear any other suggestions from anyone here.
Click to expand...
Click to collapse
Here's a link with a list of things to try what you may not have tried to fix your problems.
A small number of devices I have worked on have a weird thing, that the first time I plug the cable into the computer, it connects but won't show up on the screen. unplugging the USB cable from the machine for maybe 3 seconds, and reinserting makes the connection work... go figure! :>)
Aloha and Good Luck!
http://forum.xda-developers.com/showthread.php?p=32906335#post32906335

Windows won't recognize t989

Hello all!
First: I promise I searched the forums and google as hard as I could!
I'm running AOKP JB with CWM, although the problem was present on stock ICS from T-Mobile.
Symptoms: Computer and phone will refuse to acknowledge any connection (nothing shows up in Device Manager), except the phone will still charge. If I do the "remove the battery with USB plugged in" trick, the first time I do it, it will recognize an unknown device, but kies and adb won't recognize it. If I unplug it and plug it back in, it'll go back to not acknowledging any connection.
I previously programmed it (when I was still running stock ROM) via ADB via WiFi, but I need to be able to use ADB via USB. Besides, I can't seem to get ADB over WiFi anymore.
When I plug it into a different computer (Win7), it will, however, recognize my phone.
Earlier this year, before I ever tried programming via WiFi, it connected to my Win8 machine with no problem. I don't think it's a problem with the wifi setup though because the ROM was reinstalled and of course I've restarted ADB in USB mode in the months since...
What I've tried:
Reinstalling Kies
Reinstalling Samsung USB drivers
[^]Restarting the ADB server
Updating ADB
Trying different USB cables
Trying different USB ports
Toggling USB debugging
Toggling MTP mode
The UART thing from the dialer
Restarting the phone and the computer (of course)
Checking to see if my computer's USB drivers need to be updated
The android terminal command "setprop persist.sys.usb.config mass_storage,adb"
Pulling and replacing the battery while connected via USB
Crying in a corner
If anyone can help me, it'd be greatly appreciated! I'm all out of ideas and Google is no longer helpful =/
try to uninstall the drivers that are present anything samsung related to your drivers ... then connect the phone and let the process do its thing if you have the samsung drivers saved on your PC and the drivers still aint working update the drivers and then manually click where the drivers are to install them and hopefully it will work and when you tried MTP is it the only option it gives you no storage or anything ??... and is usb debugging on when you are trying all this ??
krazierokz said:
try to uninstall the drivers that are present anything samsung related to your drivers ... then connect the phone and let the process do its thing if you have the samsung drivers saved on your PC and the drivers still aint working update the drivers and then manually click where the drivers are to install them and hopefully it will work and when you tried MTP is it the only option it gives you no storage or anything ??... and is usb debugging on when you are trying all this ??
Click to expand...
Click to collapse
I tried on my work computer that didn't have any samsung drivers and when the "unknown device" dialog popped up it didn't do anything or install anything, nor did it show up in Device Manager. Unplugging and replugging it back in did not reproduce the dialog box. Togged USB Debugging and still no dialog box saying it recognized it.
The thing with the samsung drivers is that they're self installing so even if it popped up in Device Manager, I wouldn't be able to manually update the drivers =/
I tried MTP both with and without USB Debugging, although it also gives the option for PTP.
At this point do you think I should unroot and go back to stock? It's not been recognized on three computers now! =[
Are you using the stock cable? My computer wouldn't recognize mine without it.
Sent from my SAMSUNG-SGH-T989 using Tapatalk 2
foltz61 said:
Are you using the stock cable? My computer wouldn't recognize mine without it.
Sent from my SAMSUNG-SGH-T989 using Tapatalk 2
Click to expand...
Click to collapse
Both the stock cable and a generic cable.
Similar problem
Similar problem as the OP. And hi guys, it's nice to be on these forums.
My device, when I plug it in using the stock cable, doesn't even charge. It doesn't show up in device manager, nor does it give me a notification, or say it's unsupported and bear that yellow icon. I have tried using different USB ports, I have tried the toggling USB debugging, I have tried restarting phone, computer, and taking out battery. I have tried that PDA/MODEM dialer trick. I am using 4.1.2 Jellybean, not rooted. (that WAS my goal,, until I hit this roadblock) I have not connected it to the computer in the past, it's relatively new. I'm thinking the cable is bust.
Any suggestions would be appreciated. It charges fine through a wall outlet plug, be it generic or stock.
so guys ive come to a conclusion i think its something in the samsung usb cables try getting yourself a blackberry usb cable , TRUST ME !!! ever since i got my phoness etc... tablet and yadi yadi samsung usb cables have always seemed to give me problems i think its because they are multi data/charging cables and when using the blackberry usb cable i have never ever once encountered a problem with any of my phones sd/storage problems do yourself a favor and pick up one of those cables and you will be golden !! if not then i guess im the only lucky one :LOL here you go http://www.amazon.com/Blackberry-Travel-Adapter-Micro-Cable/dp/B004VMVSYK/ref=pd_sim_cps_2 5 bucks!
Edit also one more test boot into recovery and click in the advanced menu and see if mount usb works for you in recovery mode ??
FIX (try using a generic cable)
I actually solved it on my own! After borrowing a generic cable from a friend it booted up! The Samsung cable was just not doing its thing.
yeah im telling you those cables they provide are JUNK!!! i only use my samsung to charge because they do that well but data they are str8 CRAP!! glad you got it up and going
OP
Hope OP will have the same luck as me...pray to the Android gods...
Lol:thumbup:
Sent from my SAMSUNG-SGH-T989 using xda app-developers app

[Q] Can't connect to the PC

I have had issues connecting the Note 4 to my PCs. I have tried multiple cables and computers. A usb error appears "Usb Device not recognized" "The last USB device you connected to this computer malfunctioned and WIndows does not recognize it." All PC's are running windows 8. I have tried connecting it via fastboot to flash to stock as well as through ADB and I cannot get anything to read the device.
Are you using the oem cable? Sometimes cheap generic cables give errors. Enable usb debugging and see if that helps. Good luck.
dteze88 said:
Are you using the oem cable? Sometimes cheap generic cables give errors. Enable usb debugging and see if that helps. Good luck.
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Click to collapse
Thanks but I've tried multiple. OEM and aftermakert cables. I found that when I put it in the charger it doesn't detect it as AC. I believe for some reason when the phone is connected to the PC it doesn't switch to MTP, which could cause the issue. I have wiped the phone, tried different roms, and installing plasma kernel. I am at my wits end. I have tried finding sprint's seceret number to dial, supposedly there's a menu to force MTP but I can't find it anywhere.
OK. So I couldn't connect via cable I tried flashing the stock image though mobile odin and now I lost recovery and the phone bootloops. Does anyone know a way to boot into recovery from the external SD card?
I would just flash the OF5 tar and start from scratch. http://forum.xda-developers.com/not...om-sm-n910p-stock-of5-odin-flashable-t3158114
Sounds like it's your computer.
Edit: Any other phone's Samsung or not able to connect? Does your phone charge with any or all of your cables? Hopefully the stock cable.
You need to go to Device Manager and Uninstall/reinstall the drivers pertaining to USB
Uninstall the samsung drivers
After that, unplug your powercord from the laptop
connect the phone to your usb port first and then replug your powercord and turn on your laptop
let the usb and samsung drivers reinstall(auto or manual)(if it detects it normally))
dteze88 said:
I would just flash the OF5 tar and start from scratch. http://forum.xda-developers.com/not...om-sm-n910p-stock-of5-odin-flashable-t3158114
Click to expand...
Click to collapse
I wish I could, the issue is that since I get this USB error, I can't get ODIN to detect my phone.
w7excursion said:
Sounds like it's your computer.
Edit: Any other phone's Samsung or not able to connect? Does your phone charge with any or all of your cables? Hopefully the stock cable.
Click to expand...
Click to collapse
I was able to get my Note 3 to connect with no problem, I was even able to get ODIN to detect it in Fastboot. I have one more cable I am going to try tonight, I have my girlfriend bringing it with her. I may have switched an S4 cable with the Note 4 cable. I hope this is the case.
xxSTARBUCKSxx said:
You need to go to Device Manager and Uninstall/reinstall the drivers pertaining to USB
Uninstall the samsung drivers
After that, unplug your powercord from the laptop
connect the phone to your usb port first and then replug your powercord and turn on your laptop
let the usb and samsung drivers reinstall(auto or manual)(if it detects it normally))
Click to expand...
Click to collapse
I was using my desktop, and I tried this on my laptop. Didn't work. Thanks though! I am wondering if this possibly could be a Windows 8.1 issue...
Anyways, 5.50 to anyone who gets this working.
I accidentally switched cables with my son's s4 and nothing would work. Figured it out and then I could connect to my computer. Could be the same thing lol.
w7excursion said:
I accidentally switched cables with my son's s4 and nothing would work. Figured it out and then I could connect to my computer. Could be the same thing lol.
Click to expand...
Click to collapse
I wish that was the case. I am wondering if it's a windows 8 issue now.
I'm on 8.1 pro, and my devices detects fine under cm12.1.
Have you tried going into Settings > Storage. select the 3 dot menu on the top right and force MTP or PTP detection while device is connected to PC / Laptop?

Oneplus 3 does not connect to pc

my oneplus 3 does not connect to my pc. I have tried turning on and off developer options, turn off and on oem unlocking and usb debugging. I change the usb connection to mtp from charging but does not change. Also does not recognize it when i connect to pc. Also does not pop up on status bar and i checked portable devices. I also tried installing the oneplus drivers. i am on Android 7.0 freedomos-2.5. Any way to fix this issue? i might try to update freedomos because im on a old version of it.:crying:
Windows? If, yes windows drivers are the problem.
Try to other pc, to see if it works., first.
Evnul000 said:
my oneplus 3 does not connect to my pc. I have tried turning on and off developer options, turn off and on oem unlocking and usb debugging. I change the usb connection to mtp from charging but does not change. Also does not recognize it when i connect to pc. Also does not pop up on status bar and i checked portable devices. I also tried installing the oneplus drivers. i am on Android 7.0 freedomos-2.5. Any way to fix this issue? i might try to update freedomos because im on a old version of it.:crying:
Click to expand...
Click to collapse
Windows drivers 100%.
null0seven said:
Windows? If, yes windows drivers are the problem.
Try to other pc, to see if it works., first.
Click to expand...
Click to collapse
I have tried it on both my PC and laptop with both windows 10. Does not work. My PC also has windows 7 still seems to not work. Are there any other drivers i might be missing?
i have also done some research that you should update your drivers from device manager. I dont see anything related to my device. i went to portable devices nothing and i dont have a other devices section in device manager. Any help?
What recovery?
Try to flash latest twrp. I use blu-spark by eng-stk. You can fla**** thru recovery or Flashify app.
null0seven said:
What recovery?
Try to flash latest twrp. I use blu-spark by eng-stk. You can fla**** thru recovery or Flashify app.
Click to expand...
Click to collapse
i am on the latest twrp. will blu-spark help fix it?
ive also found out theres no kedcom driver when i go to fastboot. i even reinstalled adb drivers to insure its there but it does not pop up.
You'll need to remove drivers reboot, install correct drivers, reboot and then be nice to everyone you ever meet and it'll show up. It's a real pain but you can get there. XDA tutorial all the way there!
I once have kind of youre problem connecting to my laptop (win.10). But, at work, on that laptop, connection was ok (win.7).
I reinstal windows 10 and connection works fine, since.
I allways use latest TWRP & version of rom. I can't tell for sure what it's goin on with youre phone.
If i was in youre situation i format my phone (this will erase ALL in youre phone). And if PC still does not see the phone reinstall windows.
Also: Try a different cable.
A cheap cable could have a charging pin layout but lack data pins connections.
9 out of 10 issues with connecting to PC and getting odd behaviours is due to a bad/wrong cable.
dentman said:
You'll bed to remove drivers reboot, install correct drivers, reboot and then be nice to everyone you ever meet and it'll show up. It's a real pain but you can get there. XDA tutorial all the way there!
Click to expand...
Click to collapse
What are the driver links if you have? I already installed the OnePlus drivers.
ninjeratu said:
Also: Try a different cable.
A cheap cable could have a charging pin layout but lack data pins connections.
9 out of 10 issues with connecting to PC and getting odd behaviours is due to a bad/wrong cable.
Click to expand...
Click to collapse
I used the OnePlus cable and another cable.
Driver issues win 10
Find the excellent tutorial here on drivers.
For some reason my phone didn't show up but was able to receive commands. It was frustrating because I wanted to use the all in one XDA product but couldn't.
Even if you installed drivers they can be broken!
Do drivers from scratch per xda tutorial. Don't forget reboot!
Try different cables and usb ports! My front ones never seem to work!
Don't just try fastboot commands also try adb. Like I said mine wasn't seen properly yet it took the commands.
Unless your windows is a years old install it shouldn't require reinstall.
Factory phone reset might help.
Best of luck!

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