[Q] Can't connect to the PC - Sprint Galaxy Note 4 Q&A, Help & Troubleshooting

I have had issues connecting the Note 4 to my PCs. I have tried multiple cables and computers. A usb error appears "Usb Device not recognized" "The last USB device you connected to this computer malfunctioned and WIndows does not recognize it." All PC's are running windows 8. I have tried connecting it via fastboot to flash to stock as well as through ADB and I cannot get anything to read the device.

Are you using the oem cable? Sometimes cheap generic cables give errors. Enable usb debugging and see if that helps. Good luck.

dteze88 said:
Are you using the oem cable? Sometimes cheap generic cables give errors. Enable usb debugging and see if that helps. Good luck.
Click to expand...
Click to collapse
Thanks but I've tried multiple. OEM and aftermakert cables. I found that when I put it in the charger it doesn't detect it as AC. I believe for some reason when the phone is connected to the PC it doesn't switch to MTP, which could cause the issue. I have wiped the phone, tried different roms, and installing plasma kernel. I am at my wits end. I have tried finding sprint's seceret number to dial, supposedly there's a menu to force MTP but I can't find it anywhere.

OK. So I couldn't connect via cable I tried flashing the stock image though mobile odin and now I lost recovery and the phone bootloops. Does anyone know a way to boot into recovery from the external SD card?

I would just flash the OF5 tar and start from scratch. http://forum.xda-developers.com/not...om-sm-n910p-stock-of5-odin-flashable-t3158114

Sounds like it's your computer.
Edit: Any other phone's Samsung or not able to connect? Does your phone charge with any or all of your cables? Hopefully the stock cable.

You need to go to Device Manager and Uninstall/reinstall the drivers pertaining to USB
Uninstall the samsung drivers
After that, unplug your powercord from the laptop
connect the phone to your usb port first and then replug your powercord and turn on your laptop
let the usb and samsung drivers reinstall(auto or manual)(if it detects it normally))

dteze88 said:
I would just flash the OF5 tar and start from scratch. http://forum.xda-developers.com/not...om-sm-n910p-stock-of5-odin-flashable-t3158114
Click to expand...
Click to collapse
I wish I could, the issue is that since I get this USB error, I can't get ODIN to detect my phone.
w7excursion said:
Sounds like it's your computer.
Edit: Any other phone's Samsung or not able to connect? Does your phone charge with any or all of your cables? Hopefully the stock cable.
Click to expand...
Click to collapse
I was able to get my Note 3 to connect with no problem, I was even able to get ODIN to detect it in Fastboot. I have one more cable I am going to try tonight, I have my girlfriend bringing it with her. I may have switched an S4 cable with the Note 4 cable. I hope this is the case.
xxSTARBUCKSxx said:
You need to go to Device Manager and Uninstall/reinstall the drivers pertaining to USB
Uninstall the samsung drivers
After that, unplug your powercord from the laptop
connect the phone to your usb port first and then replug your powercord and turn on your laptop
let the usb and samsung drivers reinstall(auto or manual)(if it detects it normally))
Click to expand...
Click to collapse
I was using my desktop, and I tried this on my laptop. Didn't work. Thanks though! I am wondering if this possibly could be a Windows 8.1 issue...
Anyways, 5.50 to anyone who gets this working.

I accidentally switched cables with my son's s4 and nothing would work. Figured it out and then I could connect to my computer. Could be the same thing lol.

w7excursion said:
I accidentally switched cables with my son's s4 and nothing would work. Figured it out and then I could connect to my computer. Could be the same thing lol.
Click to expand...
Click to collapse
I wish that was the case. I am wondering if it's a windows 8 issue now.

I'm on 8.1 pro, and my devices detects fine under cm12.1.
Have you tried going into Settings > Storage. select the 3 dot menu on the top right and force MTP or PTP detection while device is connected to PC / Laptop?

Related

[Q] PC Not Recognizing USB as Mass Storage

I'm currently on DK28 and anytime I plug my phone into my computer via USB cord it just shows that it's charging. This is an issue since I would like to switch to EB13 and I need to be able to use Odin for the EB13 modem. I've tried uninstalling and reinstalling the Samsung drivers several times and not just on this computer, on two others that I have. I've also tried multiple usb cords and it's all the same thing. I've Googled the problem and everything I've tried has been useless to me, including the PDANet thing. So my question is is there any other way for me to be able to update to an EB13 rom without having to connect via USB? Or does anyone have any other ideas as to how I can fix this? I've been just using a microSD card adapter to put things on my SD for awhile now so that's never been a problem but I can't use Odin unless my computer recognizes my phone I guess.
HELP!!
Willieumm said:
I'm currently on DK28 and anytime I plug my phone into my computer via USB cord it just shows that it's charging. This is an issue since I would like to switch to EB13 and I need to be able to use Odin for the EB13 modem. I've tried uninstalling and reinstalling the Samsung drivers several times and not just on this computer, on two others that I have. I've also tried multiple usb cords and it's all the same thing. I've Googled the problem and everything I've tried has been useless to me, including the PDANet thing. So my question is is there any other way for me to be able to update to an EB13 rom without having to connect via USB? Or does anyone have any other ideas as to how I can fix this? I've been just using a microSD card adapter to put things on my SD for awhile now so that's never been a problem but I can't use Odin unless my computer recognizes my phone I guess.
HELP!!
Click to expand...
Click to collapse
Have you gone into settings, applications, development and unchecked USB Debugging?
I also have read numerous times where people have found the USB connector on the phone had something bent and was preventing a full good connection.
Good luck
You have got to be missing something drivers can be 32 or 64 bit make sure you have the right one for your computer. Is usb debugging checked in settings/app/development. Randy Shear has alot of step by step stuff for on youtube that might help
Yeah I have USB debugging checked and my computer is 64 bit which is also what my drivers are.
Turn off anti virus and dl driver again thats what I had to do. Reboot both devices also
Willieumm said:
Yeah I have USB debugging checked and my computer is 64 bit which is also what my drivers are.
Click to expand...
Click to collapse
UN checked?? if it is checked, you can't use mass storage
jdelano said:
UN checked?? if it is checked, you can't use mass storage
Click to expand...
Click to collapse
Tried that too and apparently that wasn't the problem. :\
I read where one person who was having something like this was told to turn their computer off; plug in the phone to the usb and turn the computer on and it worked.
Maybe try that?
I've had this problem, got real annoying after a while. I ended up reinstalling the drivers and turning off usb debugging and it would go into mass storage. Re enabled and tried again, and it continues to work.
Thanks for trying to help guys but unfortunately neither of those things worked either.
I had this problem. I flashed a different ROM (try downloading a new ROM from the phone) then flash it after following the appropriate instructions.
The ROM I had that problem with was Nebula ROM, I fixed it by flashing Bonsai v2.0.
Well I have now tried that as well and even that didn't work. This is so ****ing annoying.
Willieumm said:
Well I have now tried that as well and even that didn't work. This is so ****ing annoying.
Click to expand...
Click to collapse
Try flashing another ROM instead of Bonsai. I hate that you're stuck, but I'd try a few more ROMs before giving it to a Sprint Store.
I had this problem as well and did everthing mentioned here as well to no avail.
Now here's what worked for me.
First, install drivers on another pc (ensure that you connect, wait for drivers to load, disconnect and reconnect your phone at least twice..sometimes a takes a couple of connects to install the drivers fully).
Next use odin to flash DK18 stock firmware. When you connect your phone..suddenly mass storage will be back again. You can then load whatever firmware you wish.
This has worked on my phone and a friend's with the same issue.
I had this happen to me on 2 different machines:
- First time: A restart fixed it
- Second time: My phone didn't like the usb ports on my work laptop's docking station. The cable would only work with the actual laptop's usb port.

Galaxy SII not recognized by computer

Installed the tmobile samsung galaxy SII USB drivers , I am using windows vista and it does not recognize the phone. I tried another vista computer it still can not recognize it. I tried an XP computer, it still can not recognize the phone.
How do I fix this?
Tried using the USB utilities under settings --> wireless and network
Still no luck
any suggestions will be appreciated
tomasitoc said:
Installed the tmobile samsung galaxy SII USB drivers , I am using windows vista and it does not recognize the phone. I tried another vista computer it still can not recognize it. I tried an XP computer, it still can not recognize the phone.
How do I fix this?
Tried using the USB utilities under settings --> wireless and network
Still no luck
any suggestions will be appreciated
Click to expand...
Click to collapse
since you install the drivers into multiple computers and tested them all... it might be your phone.
First can you give more detail on what happens when you plug your phone in? Does your computer make any sounds or searches anything?
ALSO Try installing kies.
if that doesn't work either... looks like you need a warranty exchange
Try using an oem Samsung usb to micro usb cable. I had this problem with my Samsung Galaxy Epic a while back. Everytime I used a generic cable lying around my computer would not recognize my phone. When I used a Samsung cable it worked. Your computer should automatically identify your phone using the right cable. If not re-install them and don't forget to restart your computer before attempting to connect to your computer again. Good luck.
I've had this problem too.
Initially I had kies installed and had to launch the program to access the two 'mounted' removable drives.
I assume the drives mount, but you can't access the drives?
If that's the case, look on the phone and pull down the status bar and check to see if it sees the USB connection. Select that, and allow it to connect as USB storage.
thanks guys for all the quick response.
The problem seem to fix itself. After removing and attaching the USB cable a number of times, the PC suddenly recognized the phone.
I don't know what fixed it.
Now, I can proceed to root my phone!
tomasitoc said:
thanks guys for all the quick response.
The problem seem to fix itself. After removing and attaching the USB cable a number of times, the PC suddenly recognized the phone.
I don't know what fixed it.
Now, I can proceed to root my phone!
Click to expand...
Click to collapse
you probably didn't give it enough time for the pc to actually install the needed components.. it takes a good 5-10 mins for everything to finish installing
I'm faced with the same problem. Only different is, as soon as it shows connect to usb from the notification bar if goes away. I tried the usb tool in wireless but still wont work. I tried the samsung cable as well
know it sounds dumb, but have you rebooted lately? mine wouldnt recognize the sd card when plugged into comp....rebooted....all is well

Windows won't recognize t989

Hello all!
First: I promise I searched the forums and google as hard as I could!
I'm running AOKP JB with CWM, although the problem was present on stock ICS from T-Mobile.
Symptoms: Computer and phone will refuse to acknowledge any connection (nothing shows up in Device Manager), except the phone will still charge. If I do the "remove the battery with USB plugged in" trick, the first time I do it, it will recognize an unknown device, but kies and adb won't recognize it. If I unplug it and plug it back in, it'll go back to not acknowledging any connection.
I previously programmed it (when I was still running stock ROM) via ADB via WiFi, but I need to be able to use ADB via USB. Besides, I can't seem to get ADB over WiFi anymore.
When I plug it into a different computer (Win7), it will, however, recognize my phone.
Earlier this year, before I ever tried programming via WiFi, it connected to my Win8 machine with no problem. I don't think it's a problem with the wifi setup though because the ROM was reinstalled and of course I've restarted ADB in USB mode in the months since...
What I've tried:
Reinstalling Kies
Reinstalling Samsung USB drivers
[^]Restarting the ADB server
Updating ADB
Trying different USB cables
Trying different USB ports
Toggling USB debugging
Toggling MTP mode
The UART thing from the dialer
Restarting the phone and the computer (of course)
Checking to see if my computer's USB drivers need to be updated
The android terminal command "setprop persist.sys.usb.config mass_storage,adb"
Pulling and replacing the battery while connected via USB
Crying in a corner
If anyone can help me, it'd be greatly appreciated! I'm all out of ideas and Google is no longer helpful =/
try to uninstall the drivers that are present anything samsung related to your drivers ... then connect the phone and let the process do its thing if you have the samsung drivers saved on your PC and the drivers still aint working update the drivers and then manually click where the drivers are to install them and hopefully it will work and when you tried MTP is it the only option it gives you no storage or anything ??... and is usb debugging on when you are trying all this ??
krazierokz said:
try to uninstall the drivers that are present anything samsung related to your drivers ... then connect the phone and let the process do its thing if you have the samsung drivers saved on your PC and the drivers still aint working update the drivers and then manually click where the drivers are to install them and hopefully it will work and when you tried MTP is it the only option it gives you no storage or anything ??... and is usb debugging on when you are trying all this ??
Click to expand...
Click to collapse
I tried on my work computer that didn't have any samsung drivers and when the "unknown device" dialog popped up it didn't do anything or install anything, nor did it show up in Device Manager. Unplugging and replugging it back in did not reproduce the dialog box. Togged USB Debugging and still no dialog box saying it recognized it.
The thing with the samsung drivers is that they're self installing so even if it popped up in Device Manager, I wouldn't be able to manually update the drivers =/
I tried MTP both with and without USB Debugging, although it also gives the option for PTP.
At this point do you think I should unroot and go back to stock? It's not been recognized on three computers now! =[
Are you using the stock cable? My computer wouldn't recognize mine without it.
Sent from my SAMSUNG-SGH-T989 using Tapatalk 2
foltz61 said:
Are you using the stock cable? My computer wouldn't recognize mine without it.
Sent from my SAMSUNG-SGH-T989 using Tapatalk 2
Click to expand...
Click to collapse
Both the stock cable and a generic cable.
Similar problem
Similar problem as the OP. And hi guys, it's nice to be on these forums.
My device, when I plug it in using the stock cable, doesn't even charge. It doesn't show up in device manager, nor does it give me a notification, or say it's unsupported and bear that yellow icon. I have tried using different USB ports, I have tried the toggling USB debugging, I have tried restarting phone, computer, and taking out battery. I have tried that PDA/MODEM dialer trick. I am using 4.1.2 Jellybean, not rooted. (that WAS my goal,, until I hit this roadblock) I have not connected it to the computer in the past, it's relatively new. I'm thinking the cable is bust.
Any suggestions would be appreciated. It charges fine through a wall outlet plug, be it generic or stock.
so guys ive come to a conclusion i think its something in the samsung usb cables try getting yourself a blackberry usb cable , TRUST ME !!! ever since i got my phoness etc... tablet and yadi yadi samsung usb cables have always seemed to give me problems i think its because they are multi data/charging cables and when using the blackberry usb cable i have never ever once encountered a problem with any of my phones sd/storage problems do yourself a favor and pick up one of those cables and you will be golden !! if not then i guess im the only lucky one :LOL here you go http://www.amazon.com/Blackberry-Travel-Adapter-Micro-Cable/dp/B004VMVSYK/ref=pd_sim_cps_2 5 bucks!
Edit also one more test boot into recovery and click in the advanced menu and see if mount usb works for you in recovery mode ??
FIX (try using a generic cable)
I actually solved it on my own! After borrowing a generic cable from a friend it booted up! The Samsung cable was just not doing its thing.
yeah im telling you those cables they provide are JUNK!!! i only use my samsung to charge because they do that well but data they are str8 CRAP!! glad you got it up and going
OP
Hope OP will have the same luck as me...pray to the Android gods...
Lol:thumbup:
Sent from my SAMSUNG-SGH-T989 using xda app-developers app

Phone not Mounting on PC

So my phone was mounting fine on my pc, and then all of a sudden it wasn't. My Nexus 7 still mounts properly and accepts developer commands, but the m8 won't (yes developer settings is on).
I tried wiping and flashing a rom clean and it still doesn't work, charges fine though. Any advice?
Subscribed
I'm having the same issue. Stock non rooted and it will not connect. I have tried it on other computers cables ports everything.
Art2Fly said:
So my phone was mounting fine on my pc, and then all of a sudden it wasn't. My Nexus 7 still mounts properly and accepts developer commands, but the m8 won't (yes developer settings is on).
I tried wiping and flashing a rom clean and it still doesn't work, charges fine though. Any advice?
Click to expand...
Click to collapse
You might try a different cord.
Open Device Manager in Windows and then plug the phone in. Do you see it in the list with a little yellow triangle? Do you see Android USB Devices listed?
OP after literally messing with various driver files, 8 usb ports and 2 laptops, I dug out my old box of cables and found a taped up, on its last limb OEM HTC EVO 4g (not lte the original) cable. This thing has been through the ringer. But its exactly what It needed. I figured with the 3 cable I had already tried this wasn't the issue, but have you tried using an OEM cable? I guess that is all that works. Good Luck
beamer1341 said:
OP after literally messing with various driver files, 8 usb ports and 2 laptops, I dug out my old box of cables and found a taped up, on its last limb OEM HTC EVO 4g (not lte the original) cable. This thing has been through the ringer. But its exactly what It needed. I figured with the 3 cable I had already tried this wasn't the issue, but have you tried using an OEM cable? I guess that is all that works. Good Luck
Click to expand...
Click to collapse
Still trying to get it to work, have tried 4 cables myself. I might just end up having to return the phone.... Fastboot works in bootloader
Art2Fly said:
Still trying to get it to work, have tried 4 cables myself. I might just end up having to return the phone.... Fastboot works in bootloader
Click to expand...
Click to collapse
Uninstall all HTC drivers and HTC Sync. Then connect the phone. DO NOT choose the option to automatically install any drivers.
Open Device Manager, find the phone. Select the option to manually pick the driver, and select the generic MTP device driver.
This is what worked for me, after countless attempts at re-installing various HTC drivers, different cables and ports, etc.
Bump. Still looking for answer to this. I have RUU'ed both to Sense and Google Phone editions and the problem still persists, the phone does not detect its connected to a computer and change to mtp accordingly. Only way I was able to get the RUU in there was through fastboot, which is again the only time I can access the phone through usb. Adb is no luck in either android or recovery.
Art2Fly said:
Bump. Still looking for answer to this. I have RUU'ed both to Sense and Google Phone editions and the problem still persists, the phone does not detect its connected to a computer and change to mtp accordingly. Only way I was able to get the RUU in there was through fastboot, which is again the only time I can access the phone through usb. Adb is no luck in either android or recovery.
Click to expand...
Click to collapse
Have you tried revoking the USB debugging authorization and then accepting the RSA fingerprint key again when connecting to PC?
Obviously it can't be an USB cable problem if you can connect to it in bootloader mode and use fastboot commands.
To clarify, the phone just charges when connected, it does not detect that it is connected to PC so debugging doesn't even trigger, neither does mtp. I don't even get the slow charging notification
Does it do the same when you plug it in and reboot the computer to "pick up" during boot up process? Or if you run a live CD? I never had an issue like that with my phone but I did have a similar problem with the USB external blu ray drive I bought some time ago. The pc just didn't detect it at all not on any of the ports until I rebooted my PC with the drive already plugged it and for some reason it picked it up. <Not a solution as I don't know what caused it to not be detected in the first place but still...
Not sure if it's an issue with the device(Phone for you, blu ray drive for me) or if it's a problem with the PC even though other things might still work for you as it definitely did for me(phone, headset, mouse, keyboard, usb extender + all the external hard-drives connected to it)...
Problem exists in all computers, Mac, pc, linux
Did you try what I suggest in Post #6 above?
This worked for me when I had the same issue. adb and fastboot would work, but it would not mount MTP.
And just in the last day or 2 I helped someone else with the same issue and fix.
The phone doesn't show up in device manager.
Have you modify the Kernel? (Applying some settings for example)
I browsed over the web for this issue and found some people with the same problems. They solved by removing the settings applied on the kernel or flashing a new one.
I've flashed various kernels and ruu, still same result
Still looking for help

Pixel 2 XL not connecting to PC

UPDATE:
I ended up just returning the phone and getting a new one (it was an Ebay seller so they didn't try to repair it).
New one connected instantly and I can use ADB and Fastboot perfectly.
Definitely something wrong with the first one, weird how the headphone adapter and OTG worked though.
Original post:
I know there are other threads on this but I really need some help on this.
I just got a Pixel 2 XL, but it won't connect to the PC. At all. No connection noise, nothing in task manager. The only change between plugged and unplugged is that the phone starts charging. No notification appears when I plug it in, it doesn't even try to connect.
I've tried three different cables, three different PCs, I've fiddled with USB debugging. I can't do anything with drivers on Windows because nothing changes in device manager when I plug it in.
I don't have any computers with USB C ports so I can't test that but I've tried all different ports on my PC (USB 2 and USB 3).
The headphone adapter works and when I plug in my old HTC U11's earbuds it says "accessory not supported" (which it's supposed to say, those earbuds only work on specific phones) so the port can't be completely broken.
I also tried plugging a USB drive into the full size to C adapter that comes with it and it reads it perfectly. I copied my music library onto the Pixel by putting it on a flash drive first.
I realise it may just be defective but it would be a huge pain if I got a new one only to discover that it was something that I'm doing or my PC causing it. And is it even possible to be defective when it can output music and even transfer files from a flash drive through that same port?
What else can I try?
megaman1574 said:
I know there are other threads on this but I really need some help on this.
I just got a Pixel 2 XL, but it won't connect to the PC. At all. No connection noise, nothing in task manager. The only change between plugged and unplugged is that the phone starts charging. No notification appears when I plug it in, it doesn't even try to connect.
I've tried three different cables, three different PCs, I've fiddled with USB debugging. I can't do anything with drivers on Windows because nothing changes in task manager when I plug it in.
I don't have any computers with USB C ports so I can't test that but I've tried all different ports on my PC (USB 2 and USB 3).
The headphone adapter works and when I plug in my old HTC U11's earbuds it says "accessory not supported" (which it's supposed to say, those earbuds only work on specific phones) so the port can't be completely broken.
I also tried plugging a USB drive into the full size to C adapter that comes with it and it reads it perfectly. I copied my music library onto the Pixel by putting it on a flash drive first.
I realise it may just be defective but it would be a huge pain if I got a new one only to discover that it was something that I'm doing or my PC causing it. And is it even possible to be defective when it can output music and even transfer files from a flash drive through that same port?
What else can I try?
Click to expand...
Click to collapse
Which version of Windows are you trying it on? Can you try it on a Win 7 machine? It's not the phone but the drivers. There are various threads around that will guide you thru it but you have to search some. Some are a little old but they should work. Keep at it, you'll figure it out. There is something in device manager that you need to tinker with if I recall correctly. Happened to me on my Pixel OG and it took me a few days to finally figure it out. Total pain but relief once you get it.
If you have a relatively new computer (Win 7 or newer) then it *should* recognize the Pixel. But sometimes Windows can be a pain in the ass. Download & install Android SDK which will install the latest Android USB driver, reboot the computer, then connect the Pixel again.
sublimaze said:
If you have a relatively new computer (Win 7 or newer) then it *should* recognize the Pixel. But sometimes Windows can be a pain in the ass. Download & install Android SDK which will install the latest Android USB driver, reboot the computer, then connect the Pixel again.
Click to expand...
Click to collapse
I don't think I can install any drivers unless the phone shows up as something in device manager, which mine doesn't
megaman1574 said:
I don't think I can install any drivers unless the phone shows up as something in device manager, which mine doesn't
Click to expand...
Click to collapse
Your computer must have Android USB driver installed before it will recognize the phone.
sublimaze said:
Your computer must have Android USB driver installed before it will recognize the phone.
Click to expand...
Click to collapse
I'll search this in the morning. He needs to uninstall something.. dang it I forget. I'll figure it out tomorrow. Or search my posts from a year ago I'm sure it's there somewhere.
Sent from my Pixel 2 using XDA-Developers Legacy app
sublimaze said:
Your computer must have Android USB driver installed before it will recognize the phone.
Click to expand...
Click to collapse
What I mean is it doesn't show up at all. When I plug the phone in device manager doesn't change.
bobby janow said:
I'll search this in the morning. He needs to uninstall something.. dang it I forget. I'll figure it out tomorrow. Or search my posts from a year ago I'm sure it's there somewhere.
Sent from my Pixel 2 using XDA-Developers Legacy app
Click to expand...
Click to collapse
I had a look through your post history but I'm not sure what I'm looking for... And I can't figure out how to search a post history
megaman1574 said:
I had a look through your post history but I'm not sure what I'm looking for... And I can't figure out how to search a post history
Click to expand...
Click to collapse
Yeah I know, only goes back for like a year or so. This is the guide I followed and it worked. Some still had problems but check out the OP and give it a shot.
https://forum.xda-developers.com/pixel-xl/how-to/guide-fix-mtp-driver-windows-10-t3570625
This may be silly but when my phone was new I had the same issue. I had to go into the USB settings on my phone and change them from charging to file transfer.
I'm having similar issues to the OP, but I've had my phone since it was released. I have done everything known to man to try and get this working--updated Android Studio/drivers, both fixes listed HERE, tried numerous cables, rebooting phone and multiple PCs, still not getting my phone to get recognized at all.
My exact issue is this: I'm still on the August 2018 Security patch, so I wanted to update to October. Downloaded my files then went into Magisk and uninstalled (un-root) restoring stock boot. I waited a few hours before I could try to flash the OTA, but once I did, I connected the phone (USB-C to USB-C OEM cable) to my PC and it successfully connected in Debug mode. Ran "adb devices" and phone was seen. "adb reboot bootloader" successfully rebooted phone, but it did not go into bootloader mode for some reason, it just restarted in normal mode. The only problem is now the phone doesn't talk to my PC no matter what.... the USB-C to USB-C OEM cable doesn't even charge the phone let alone connect to give me file transfer options. If I try a USB-C to USB-A cable, the phone charges but the PC doesn't recognize my phone is connected. Debugging never works. Even my Car Charger (which is USB PD capable) doesn't charge the phone, I have to go back to my regular USB-C QuickCharge car adapter to get it to take a charger. I've disabled Debugging, changed default USB connection type to File Transfer, PTP, etc.
So, is there a way I can try to flash the OTA without connecting to a PC? Maybe even just flash the August Boot.img? I want to try updating the phone to see if that fixes my issues first. I am currently with an unlocked bootloader, no root and stock recovery, so I don't believe Flashify will work without getting root back... I think when I restored my stock Boot via Magisk, it FUBARed something. The only thing I can try is to use my USB-C to USB-A cable and see if fastboot recognizes the phone with that cable... the USB-C to USB-C cable is no dice in Fastboot.
Do you have another Android device? If so, (and it is rooted), you can run adb and fastboot from there. The binaries are available via the Magisk repository. Just grab a terminal emulator and a usb-otg cable and go to town. No driver issues, no fuss, no mess.
I was occasionally successful with a usb-c to usb-c cable, but sometimes the devices would get confused. The otg cable works every time, with the host end facing the adb/fastboot running device.
@hawkjm73 To whom are you talking to? If me, I don't have an OTG cable nor another rooted phone.
I did try the USB-A to USB-C cable and booted into Fastboot, which worked. I was able to at least boot into TWRP and get Magisk re-installed so I'm rooted. I booted the phone back up and still no USB recognition or Debugging. I'm going to wait to try a third PC to see if that will work in getting Debugging/ADB commands to work. All else fails, I'll just do a full Factory October flash without the wipe.
What's puzzling to me is why this all happened and why even my USB-C PD car charger won't work. Something strange is going on.
---------- Post added at 03:01 PM ---------- Previous post was at 02:25 PM ----------
Update: I grew impatient and decided that since my PC was seeing the phone in fastboot, I flashed the full October Firmware manually in fastboot (ran each command in the flash-all.bat one by one). As soon as it booted into the OS, Debugging and USB connectivity (both cables) turned back on. I haven't tested my Car USB PD charger, but I suspect that will work too.
I'm guessing when I uninstalled Magisk and tried restoring the stock Boot.img, something went awry and it was causing the connectivity issues.
So, if you can get your phone into Fastboot and your PC recognizes it, I would suggest a full system image flash, don't forget to remove the -w if you don't want to wipe.
megaman1574 said:
I know there are other threads on this but I really need some help on this.
I just got a Pixel 2 XL, but it won't connect to the PC. At all. No connection noise, nothing in task manager. The only change between plugged and unplugged is that the phone starts charging. No notification appears when I plug it in, it doesn't even try to connect.
I've tried three different cables, three different PCs, I've fiddled with USB debugging. I can't do anything with drivers on Windows because nothing changes in device manager when I plug it in.
I don't have any computers with USB C ports so I can't test that but I've tried all different ports on my PC (USB 2 and USB 3).
The headphone adapter works and when I plug in my old HTC U11's earbuds it says "accessory not supported" (which it's supposed to say, those earbuds only work on specific phones) so the port can't be completely broken.
I also tried plugging a USB drive into the full size to C adapter that comes with it and it reads it perfectly. I copied my music library onto the Pixel by putting it on a flash drive first.
I realise it may just be defective but it would be a huge pain if I got a new one only to discover that it was something that I'm doing or my PC causing it. And is it even possible to be defective when it can output music and even transfer files from a flash drive through that same port?
What else can I try?
Click to expand...
Click to collapse
Time for an RMA...just happened to me a month ago
WoJ... good follow-up update.
I ended up just returning the phone and getting a new one (it was an Ebay seller so they didn't try to repair it).
New one connected instantly and I can use ADB and Fastboot perfectly.
Definitely something wrong with the first one, weird how the headphone adapter and OTG worked though.

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