[Q] Signal loss issue according to battery stats - ZenFone 2 Q&A, Help & Troubleshooting

Is anyone else seeing this on their battery stats? So much red spots? I am on 2G/3G auto mode. Check attachment for screenshot.
Does anyone know how to switch basebands? Or even what different kinds of basebands are there?
FYI I have 3 other devices which never experience this issue.

Replying in my own thread: So no one experiences weird signal loss?

thedisturbedone said:
Is anyone else seeing this on their battery stats? So much red spots? I am on 2G/3G auto mode. Check attachment for screenshot.
Does anyone know how to switch basebands? Or even what different kinds of basebands are there?
FYI I have 3 other devices which never experience this issue.
Click to expand...
Click to collapse
Try to set only 2g.
Mine suggestion, use 2g when you don't use internet too much, and switch to 3g when you really need it.
Also 2g/3g switching drains battery, bacause when there is bad 3g signal, device disable it, then switch to 2g and then device need to find network again.. Too much battery drain.
Regards
Paget96
Sent from my LG-P705 using Tapatalk

thedisturbedone said:
Is anyone else seeing this on their battery stats? So much red spots? I am on 2G/3G auto mode. Check attachment for screenshot.
Does anyone know how to switch basebands? Or even what different kinds of basebands are there?
FYI I have 3 other devices which never experience this issue.
Click to expand...
Click to collapse
My dear friend, this is a common issue in all Zenfone 2. Even I had raised the same Question here in XDA once, but nobody else agreed with me.
See this,
http://forum.xda-developers.com/zenfone2/help/network-bug-t3103060/post60668801#post60668801
And you must see this one too;
http://www.asus.com/zentalk/forum.php?mod=viewthread&tid=7337&extra=&page=17
I hope you got the answer now.

nishuksd said:
My dear friend, this is a common issue in all Zenfone 2. Even I had raised the same Question here in XDA once, but nobody else agreed with me.
See this,
http://forum.xda-developers.com/zenfone2/help/network-bug-t3103060/post60668801#post60668801
And you must see this one too;
http://www.asus.com/zentalk/forum.php?mod=viewthread&tid=7337&extra=&page=17
I hope you got the answer now.
Click to expand...
Click to collapse
Oh wow this is horrible! ASUS has zero respect for customer requests I guess. I will change my sim and check but after reading the thread, not much hope. Thank you very much for showing this to me. Do you still face the issue?

thedisturbedone said:
Oh wow this is horrible! ASUS has zero respect for customer requests I guess. I will change my sim and check but after reading the thread, not much hope. Thank you very much for showing this to me. Do you still face the issue?
Click to expand...
Click to collapse
Yes I have got this problem still..
We have tried everything already. Like, swapping SIM1 and SIM2, trying different carrier SIM cards, taking new genuine micro sim cards...etc.. but no help. But some say that if you make it, 2G only then it works fine. But I did not try and not bothered to try such a stupid solution. Hope Asus will fix it in a future FW release..

nishuksd said:
Yes I have got this problem still..
We have tried everything already. Like, swapping SIM1 and SIM2, trying different carrier SIM cards, taking new genuine micro sim cards...etc.. but no help. But some say that if you make it, 2G only then it works fine. But I did not try and not bothered to try such a stupid solution. Hope Asus will fix it in a future FW release..
Click to expand...
Click to collapse
Yeah true. Why restrict to 2G on a 4G device? Okay lets hope for a fix. Or at least a response from the Asus rep on XDA. @Asus_USA

Try changing the preferred network type with *#*#4636#*#*

chuckdez said:
Try changing the preferred network type with *#*#4636#*#*
Click to expand...
Click to collapse
Thank you for the brilliant idea

chuckdez said:
Try changing the preferred network type with *#*#4636#*#*
Click to expand...
Click to collapse
Thanks but i've already tried this

+1
I am also facing Signal Loss issue in ZF2. Totally disappointed from ASUS

nishuksd said:
Yes I have got this problem still..
We have tried everything already. Like, swapping SIM1 and SIM2, trying different carrier SIM cards, taking new genuine micro sim cards...etc.. but no help. But some say that if you make it, 2G only then it works fine. But I did not try and not bothered to try such a stupid solution. Hope Asus will fix it in a future FW release..
Click to expand...
Click to collapse
Soheir said:
+1
I am also facing Signal Loss issue in ZF2. Totally disappointed from ASUS
Click to expand...
Click to collapse
I have to say.. After the last update, the signal is much better. I still do notice some signal loss. But overall much better than before. My "Time without a signal" has dropped from 35% to 8% now.

thedisturbedone said:
I have to say.. After the last update, the signal is much better. I still do notice some signal loss. But overall much better than before. My "Time without a signal" has dropped from 35% to 8% now.
Click to expand...
Click to collapse
But I did not get a SINGLE network drop after the last update
I'm soo happy that Asus finally figured it out.. But the battery backup is still not upto the mark.. Expected more from this 3000MAH Battery..

nishuksd said:
But I did not get a SINGLE network drop after the last update
I'm soo happy that Asus finally figured it out.. But the battery backup is still not upto the mark.. Expected more from this 3000MAH Battery..
Click to expand...
Click to collapse
Yeah the battery definitely is a bummer. But lets wait for a fix... As for the signal..Hmm... maybe I lose signal during commute. But regardless, it has greatly improved. Good job Asus.

Soheir said:
+1
I am also facing Signal Loss issue in ZF2. Totally disappointed from ASUS
Click to expand...
Click to collapse
Hey,
I'm not sure if you or anybody else does still care, but try setting your preferred network type to 2G/3G or only one of those.
I missed several calls on my ZE551ML due to signal loss and doing this solved the problem.
I'm not sure if it was ASUS's or my operators fault, but this helped me a lot.

Resolved
If your Zenfone lost signal sim card sometime and drain down battery.
Here is my solution, just ROOT your Zenphone and install that app for keep your battery alive: "Zenphone fix" app on google play
Share that app if you fixed this problem.

Related

[Q] Desire - refusing to wake up after being locked / screen off.

My Desire sometimes refuses to wake up after being locked, it's never switched off or failed whilst using it, only when left alone. I'll press the power button to wake it and get nothing, only way to recover is a battery pull.
I'm running Cyanogen nightlies. So it's Aosp and no overclocking at all. Recently tried the latest crop of Sense roms all the same symptoms. Might only happen twice a day but that's too much.
I've read a few threads on here but never found any great successes, I've ruled out the battery by changing it, and the SD card by changing it (and even not using one).
Would I gleam much from the logging programs? I assumed if it crashed it wouldn't of logged the problem, if you see what I mean..
Any ideas on things to try would be much appreciated. The phone has never been dropped from any height or otherwise damaged.
Solution on my guide. Deep sleep. I get it sometimes too
bortak said:
Solution on my guide. Deep sleep. I get it sometimes too
Click to expand...
Click to collapse
Thanks!
Your phones network not being able to connect to a certain network type (Hard to explain)
Click to expand...
Click to collapse
..I'm assuming that'd fit in with when I switched from Vodafone to GiffGaff and got a new Sim card? Timing seems to fit too.
It was on 'WCDMA prefered'. Changed it to 'GSM only', as I figure O2's 3G signal is poo, well here it is anyway. I'll keep an eye on it and see how we go.
Thanks again Bortak!
loakyj said:
Thanks!
..I'm assuming that'd fit in with when I switched from Vodafone to GiffGaff and got a new Sim card? Timing seems to fit too.
Click to expand...
Click to collapse
No it's when it switches from HSDPA to 3G to 2G etc... and for some reason it doesn't wake up.. I don't know the details exactly lol.. all I know is it fixes it most of the time lol..
bortak said:
No it's when it switches from HSDPA to 3G to 2G etc... and for some reason it doesn't wake up.. I don't know the details exactly lol.. all I know is it fixes it most of the time lol..
Click to expand...
Click to collapse
Ah so the phone is at fault, and it just starts doing it one day if you're unlucky?
It's a really grey area for me lol, I haven't looked far enough into it to know for sure. I get the sleep of death in certain locations when I lose signal or it changes from 2G to 3G or whatever (not always).. sometimes I never get it at all, sometimes I do.. It's really strange lol
bortak said:
It's a really grey area for me lol, I haven't looked far enough into it to know for sure. I get the sleep of death in certain locations when I lose signal or it changes from 2G to 3G or whatever (not always).. sometimes I never get it at all, sometimes I do.. It's really strange lol
Click to expand...
Click to collapse
Yeah thinking about it it's usually at work it happens I think, so it's probably 'location specific'. I'll keep an eye on it anyway.
Thanks again.
OP: Did you tried to sink your Desire into cup of coffee? That should kick it up.

Note 4 Issues?

I currently have an HTC One Max that I will be returning after basically leasing it for a year from Sprint *sigh*. I am interested in picking up the Note 4, and am curious to what issues anyone that currently owns one is having. I have seen reports of GPS issues and dropped calls, so can anyone confirm this or mention any other problems that they may be experiencing. Also interested in the overall experience with the phone, besides few developers. Any input would be appreciated as it will either be this phone or the m9, but I would like to keep a larger screen .
Thanks in advance
A few people saying they've dropped calls doesn't mean anything imo and I haven't read anything about gps problems either. I love my N4. No regrets.
w7excursion said:
A few people saying they've dropped calls doesn't mean anything imo and I haven't read anything about gps problems either. I love my N4. No regrets.
Click to expand...
Click to collapse
Be aware it's a spark phone so you don't have voice and data simultaneous while on the NOW NETWORK
Yea I know. Something I thought about before getting it. That's one thing I'll miss a lot coming from my s4.
w7excursion said:
A few people saying they've dropped calls doesn't mean anything imo and I haven't read anything about gps problems either. I love my N4. No regrets.
Click to expand...
Click to collapse
I was reading the dropped calls and GPS issues on Sprint's forums for the phone, but that's why I figured the best place to find out would be here . Thank you for the info.
pcmanager said:
Be aware it's a spark phone so you don't have voice and data simultaneous while on the NOW NETWORK
Click to expand...
Click to collapse
This is the same with my One Max, which I haven't ran into to many scenarios where its been an issue. Would be nice if Sprint were to fix the problem with voice and data that they created. I have read articles about them rolling out a volte solution in the near future, but I am not holding my breathe.
I've had mine for a week or so now and I've run into several situations where people say they've tried to call me but my phone never rang nor did it notify me that I'd missed a call. Still working on trying to figure out if it's the phone or Sprint or something wonky with the rom I've been running.
pcmanager said:
Be aware it's a spark phone so you don't have voice and data simultaneous while on the NOW NETWORK
Click to expand...
Click to collapse
If i turn off LTE and just go with 3g....
will i have voice and data simultaneously? ??
thanks
jimmbomb said:
If i turn off LTE and just go with 3g....
will i have voice and data simultaneously? ??
thanks
Click to expand...
Click to collapse
No it will not work as I just tried it, so hopefully Sprint fixes this issue sooner or later.

Moto G5 Plus [issues]

Guys I have made this thread specifically to address or review issues we are or will face on our G5 plus.
(OP will be modify accordingly as more issues are found)
First issue.
VoLTE connectivity issues??
Not really sure about these issues but some of the guys are facing weird issues regarding VOLTE when using only one sim on 1st sim slot. Are you guys facing anything like this?
I am referring to this:-https://forums.lenovo.com/t5/Moto-G5-Moto-G5-Plus/Moto-G5-Plus-VoLTE-issues/m-p/3610582
Solution:-Issue seems to be fix by first inserting any other carrier sim in slot 1 and register it on network than by replacing with JIO.
2nd Issue.
Guys I have come to know that under specific lighting conditions there's some visible horizontal lines all over display is seen for some guys here.
https://forums.lenovo.com/t5/Moto-G5-Moto-G5-Plus/Moto-g5-plus-Disply/td-p/3614361
Any of you also have this? Is this issue or what? My unit is still in transit lol.
Solution:-???
u mean first before using jio sim i should put any other carrier sim in phone and use it?
aravindgb92 said:
u mean first before using jio sim i should put any other carrier sim in phone and use it?
Click to expand...
Click to collapse
Yes with first slot only. Setup and register with any other sim on slot one. And than replace that with JIO. It should be fine than. :good:
rayzen6 said:
Guys I have made this thread specifically to address or review issues we are or will face on our G5 plus.
(OP will be modify accordingly as more issues are found)
First issue.
VoLTE connectivity issues??
Not really sure about these issues but some of the guys are facing weird issues regarding VOLTE when using only one sim on 1st sim slot. Are you guys facing anything like this?
I am referring to this:-https://forums.lenovo.com/t5/Moto-G5-Moto-G5-Plus/Moto-G5-Plus-VoLTE-issues/m-p/3610582
Issue seems to be fix by first inserting any other carrier sim in slot 1 and register it on network than by replacing with JIO.
Click to expand...
Click to collapse
Yes when I first booted up my device with Jio Sim it was not showing VoLte but I just gave a reboot. After that VoLte came and everything is working fine.
I received it today morning and For me all thing was normal. Inserted JIO Sim in first slot and Other in 2nd one and VOLTE is there enabled in Network setting by default yeah though there is no icon of VoLTE in the status bar but calls works fine without any issues. So far everything seems to be good.
sagar27691 said:
I received it today morning and For me all thing was normal. Inserted JIO Sim in first slot and Other in 2nd one and VOLTE is there enabled in Network setting by default yeah though there is no icon of VoLTE in the status bar but calls works fine without any issues. So far everything seems to be good.
Click to expand...
Click to collapse
Yup if you are using two sims than no issues. ThX for confirmation.
Sorry OP Its not a issue but its question related to update.
Has anyone got the Google assistant update or its out of the box? And second has anyone got the update which fixes video recording sound and improves stability ?
Ankit_29 said:
Sorry OP Its not a issue but its question related to update.
Has anyone got the Google assistant update or its out of the box? And second has anyone got the update which fixes video recording sound and improves stability ?
Click to expand...
Click to collapse
I didn't get Google Assistant out of the box. I updated the Google App but no luck. So I ended up disabling Google app. I don't really use the app.
And for the bug fix OTA update, it has not yet come for me.
Ankit_29 said:
Sorry OP Its not a issue but its question related to update.
Has anyone got the Google assistant update or its out of the box? And second has anyone got the update which fixes video recording sound and improves stability ?
Click to expand...
Click to collapse
I have the assistant working. Got it after updating the Google app.
I feel that device is getting bit warm while normal tasks and hot while playing games. Is is due to the metal back or my device has issue of that? anybody else having same feeling?
vinyasmusic said:
I have the assistant working. Got it after updating the Google app.
Click to expand...
Click to collapse
I have updated Google app(17-march) but still google assistant is not working.
---------- Post added at 10:18 AM ---------- Previous post was at 10:12 AM ----------
sagar27691 said:
I feel that device is getting bit warm while normal tasks and hot while playing games. Is is due to the metal back or my device has issue of that? anybody else having same feeling?
Click to expand...
Click to collapse
In my case during normal use no issues. Yes during gaming it does get warm but not hot. The temperature always remain around 40°C while gaming. And yes you are correct due metallic back the whole back surface may feel warm since metal dissipate the heat to keep the Cpu cool.
If your device gets temperature around 45°C then its getting heated up.
Ankit_29 said:
I have updated Google app(17-march) but still google assistant is not working.
---------- Post added at 10:18 AM ---------- Previous post was at 10:12 AM ----------
In my case during normal use no issues. Yes during gaming it does get warm but not hot. The temperature always remain around 40°C while gaming. And yes you are correct due metallic back the whole back surface may feel warm since metal dissipate the heat to keep the Cpu cool.
If your device gets temperature around 45°C then its getting heated up.
Click to expand...
Click to collapse
Yeah... I checked the temp. in CPU-Z app it was around at 39... So it is normal right? Its not issue? Also here in my city it already a very hot environment, so may be due to that I am having that kind of feeling.
sagar27691 said:
Yeah... I checked the temp. in CPU-Z app it was around at 39... So it is normal right? Its not issue? Also here in my city it already a very hot environment, so may be due to that I am having that kind of feeling.
Click to expand...
Click to collapse
Yes bro don't worry it won't be the case as G4+. Don't panic if your device temp goes around 40 the Soc inside is the best midrange all-rounder. Be happy and use it. This device is just awesome and development are gonna come soon, thanks to squid2.
Ankit_29 said:
Yes bro don't worry it won't be the case as G4+. Don't panic if your device temp goes around 40 the Soc inside is the best midrange all-rounder. Be happy and use it. This device is just awesome and development are gonna come soon, thanks to squid2.
Click to expand...
Click to collapse
Yeah... I am very happy to have this device as I was on Osprey which is also a great device. I am also more than happy as squid2 is going to buy it and support the development for G5 Plus as well. His work and contribution for osprey is remarkable. Sometime I wish Someday I will also compile a custom ROM successfully and give my contribution to this community.
:good::good::good::good::good::good:
Can anyone share what type of battery life they are experiencing ?
(edit)Made a new thread as suggested by @rayzen6, for all your help move on to this thread
https://forum.xda-developers.com/g5-plus/help/battery-life-moto-g5-t3577331
Ankit_29 said:
Can anyone share what type of battery life they are experiencing ? How much SOT they are getting and how much time does it take to full charge the device ? Just wanted to check whether I'm getting the same or not.
Click to expand...
Click to collapse
Start a specific thread for that. Let's fill this space.
sharan.nyn said:
I didn't get Google Assistant out of the box. I updated the Google App but no luck. So I ended up disabling Google app. I don't really use the app.
And for the bug fix OTA update, it has not yet come for me.
Click to expand...
Click to collapse
For solution head on to this thread.
https://forum.xda-developers.com/g5-plus/how-to/enable-google-assistant-t3577380
Display issue?
Guys I have come to know that under specific lighting conditions there's some visible horizontal lines all over display is seen for some guys here.
https://forums.lenovo.com/t5/Moto-G5-Moto-G5-Plus/Moto-g5-plus-Disply/td-p/3614361
Any of you also have this? Is this issue or what? My unit is still in transit lol.
rayzen6 said:
Guys I have come to know that under specific lighting conditions there's some visible horizontal lines all over display is seen for some guys here.
https://forums.lenovo.com/t5/Moto-G5-Moto-G5-Plus/Moto-g5-plus-Disply/td-p/3614361
Any of you also have this? Is this issue or what? My unit is still in transit lol.
Click to expand...
Click to collapse
I didn't noticed such lines. Have to check that in different lighting. I too see these types of line in my moto e(1st gen) but its vertical and no issue. They are only noticed in direct sunlight at an angle.
Ankit_29 said:
I didn't noticed such lines. Have to check that in different lighting. I too see these types of line in my moto e(1st gen) but its vertical and no issue. They are only noticed in direct sunlight at an angle.
Click to expand...
Click to collapse
Yuss. Guess what sun is a *****?? do check it in the morning plz. But I guess that shouldn't be an issue just like what mods are saying at lenovo forums.

Poor Reception

Hello,
Is there any modems that I can try loading to improve reception? I had a Moto Z Play before this and got great reception. Now, when I visit my second company site, sometimes I wont get texts or calls for hours because I am not getting reception... In my main company location, I struggle to get reception too, but it works...
Maybe any Rom suggestions that may improve my reception?
Thanks!
Joshua
EspElement said:
Hello,
Is there any modems that I can try loading to improve reception? I had a Moto Z Play before this and got great reception. Now, when I visit my second company site, sometimes I wont get texts or calls for hours because I am not getting reception... In my main company location, I struggle to get reception too, but it works...
Maybe any Rom suggestions that may improve my reception?
Thanks!
Joshua
Click to expand...
Click to collapse
well i'll go ahead and tell you that Oos will give you slightly better signal than most custom roms (at least in my experience). but thats not saying theres not anything out there that I haven't seen...... but AFAIK no.
Stay on OxygenOS, but you can't do miracles because our op5t is not exactly a champ in signal reception. In my experience it's easily beaten by Xperia xz1 and Galaxy S7, and that is something the "reviewers" forget to mention, though.
Agreed with the latest 2 comments, nothing much you can do, but I've tried several roms, and found out the best experience is yet with OOS roms.
Aanze said:
Agreed with the latest 2 comments, nothing much you can do, but I've tried several roms, and found out the best experience is yet with OOS roms.
Click to expand...
Click to collapse
I have T mobile, and a left over Oneplus ONE at home, so I am going to upgrade up to the 6T and sell off this 5T, breaking even... Lol
Such a shame... Thanks for the reply's guys!
Hey All ,
I dont really have bad reception but when my signal drops like gone and I get back into a better area it takes forever to reconnect. Sometimes i just toggle flight mode but it's really annoying . Is this my 5t having a hard time or could it be a carrier thing ? Using O2 in Germany
Thanks
BigLuck1977 said:
Hey All ,
I dont really have bad reception but when my signal drops like gone and I get back into a better area it takes forever to reconnect. Sometimes i just toggle flight mode but it's really annoying . Is this my 5t having a hard time or could it be a carrier thing ? Using O2 in Germany
Thanks
Click to expand...
Click to collapse
Same here, I feel your pain, my car is parked in my garage where I have no reception at all, every time I get out with my car it takes forever to reconnect and for Waze to find traffic information.
Not your device bro, not your carrier either, just regular OP5T daily issue. Using Orange in France.

Do you have problem with signal on your mate 20?

Anybody has same problem?
PhoneTechShop said:
Anybody has same problem?
Click to expand...
Click to collapse
No, i use 2 simcards and have a perfect signal on both of them. The same for Wi-Fi.
Pierre118 said:
No, i use 2 simcards and have a perfect signal on both of them. The same for Wi-Fi.
Click to expand...
Click to collapse
Mine is up n down
https://imgur.com/a/Ab1pEzR
PhoneTechShop said:
Mine is up n down
https://imgur.com/a/Ab1pEzR
Click to expand...
Click to collapse
That is very bad signal. Bring you phone back and try another one in the shop
i dont get full signal but it is fine
mustafa811 said:
i dont get full signal but it is fine
Click to expand...
Click to collapse
So, it is not a problem?
Pierre118 said:
So, it is not a problem?
Click to expand...
Click to collapse
my old note 5 was getting full signal but dropped calls and was out of coverage most of time
with this mate 20 i get a 3-5 signal but no dropped calls or coverage till now
as long as all calls quality are normal dont worry
mustafa811 said:
my old note 5 was getting full signal but dropped calls and was out of coverage most of time
with this mate 20 i get a 3-5 signal but no dropped calls or coverage till now
as long as all calls quality are normal dont worry
Click to expand...
Click to collapse
You started this topic with the question 'anybody has same problem?' But now you say it is not a problem.
Pierre118 said:
You started this topic with the question 'anybody has same problem?' But now you say it is not a problem.
Click to expand...
Click to collapse
i did not start the topic .. the thread isnt mine .. check your glasses and stop crying
as to my description of the subject : the signal bar is not a constant thing .. it is variable it differs across place and time .. i used to get full signal all the time on my note 5 but despite this reception was not that good .. on mate 20 i dont get full signal most of the time and hence i wrote 3-5 signals .. but the talk quality is good and no dropped calls or reception .. so i dont know why my comments seems to offend you ?! but i dont care
as to post owner : did you try to fiddle with your network settings and try the 3g network instead and see if that matters ?!
mustafa811 said:
i did not start the topic .. the thread isnt mine .. check your glasses and stop crying
as to my description of the subject : the signal bar is not a constant thing .. it is variable it differs across place and time .. i used to get full signal all the time on my note 5 but despite this reception was not that good .. on mate 20 i dont get full signal most of the time and hence i wrote 3-5 signals .. but the talk quality is good and no dropped calls or reception .. so i dont know why my comments seems to offend you ?! but i dont care
as to post owner : did you try to fiddle with your network settings and try the 3g network instead and see if that matters ?!
Click to expand...
Click to collapse
Do you have tip where I can check my glasses? The AOD is hard to see sometimes
I had seems to be alright now.. maybe they been doing something with local towers
PhoneTechShop said:
I had seems to be alright now.. maybe they been doing something with local towers
Click to expand...
Click to collapse
Good that it is solved, good to hear!

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