[Q] Weird issue when connecting to PC via USB... - G4 Q&A, Help & Troubleshooting

Have the H811 set to MTP mode but everytime I open up Windows Explorer or LG PC Suite, either it doesn't detect the phone (PC Suite gives popup - Your device is not supported Use LG Bridge ??? to manage your device), and when I try to transfer anything via Windows Explorer it crashes.
Installed all the initial drivers, reinstalled PC Suite, and LG mobile support tool, LG Mobile driver etc.
I did run a backup of my D851 - G3 when I first got the G4 before I even connected it to my PC.
Also running Windows 10 TP Build 10125 if it makes any difference, although I doubt that's the issue.
Any help would be appreciated, thanks in advance

A H811? What's that for version? I have a H815?
And there is no pc suite version available yet.

*justintime* said:
A H811? What's that for version? I have a H815?
And there is no pc suite version available yet.
Click to expand...
Click to collapse
It's the US T-Mobile version.
Thanks for the reply, yeah I was tripping out for nothing I guess

Related

LG G3 D851 Windows 8.1 Driver

I am using an LG G3 D851 for T-Mobile
Whenever I connect my phone to the PC, it shows the following in Device Manager
CDC Serial
LGE Android Phone
LGE Android Phone
I downloaded the "LGUnitedMobileDriver_S50MAN311AP22_ML_WHQL_Ver_3.11.3" file and LG PC Suite
I've also restarted my PC several times and turned of driver signing.
I also called LG Tech Support but they weren't any help. They said their website isn't updated and I need to wait for the "official" drivers to appear there.
wirelessrevolution said:
I am using an LG G3 D851 for T-Mobile
Whenever I connect my phone to the PC, it shows the following in Device Manager
CDC Serial
LGE Android Phone
LGE Android Phone
I downloaded the "LGUnitedMobileDriver_S50MAN311AP22_ML_WHQL_Ver_3.11.3" file and LG PC Suite
I've also restarted my PC several times and turned of driver signing.
I also called LG Tech Support but they weren't any help. They said their website isn't updated and I need to wait for the "official" drivers to appear there.
Click to expand...
Click to collapse
Anyone please help??
wirelessrevolution said:
Anyone please help??
Click to expand...
Click to collapse
I have no luck on windows 7 either with at&t phone. Tried everything but can't get the phone to come up in explorer. I gave up for now.
xxtypeoxx said:
I have no luck on windows 7 either with at&t phone. Tried everything but can't get the phone to come up in explorer. I gave up for now.
Click to expand...
Click to collapse
I got it working in Windows 7. I'm having issues with Windows 8.1.
For Windows 7, download the drivers that I mentioned above and restart your PC. (Make sure your phone is not plugged in while you are installing the driver)
After your PC is fully loaded, plug your phone and that should do it. If it doesn't work then add the path to the driver in the ENVIRONMENT VARIABLES.
Just install LG PC Suite and do the update option under help then connect via USB and if it cannot find it, it'll ask if you want to re-install the USB drivers, do so and it'll work.
I've done the above on 8.1 and had no issues.
people still use a USB cable to connect their phones in 2014?
there are so many wireless solutions that work perfectly, why bother with USB cables?
I too am having the same issue. I have tried installing just the drivers and then installing LG PC suite. I have the same exact 3 devices listed:
CDC Serial
LGE Android Phone
LGE Android Phone
I also am on windows 8.1 update 1 (64 bit) and am very desperate to get this working so I can root my device. Any help would greatly be appreciated!
wase4711 said:
people still use a USB cable to connect their phones in 2014?
there are so many wireless solutions that work perfectly, why bother with USB cables?
Click to expand...
Click to collapse
Yes....
CAP3r5 said:
I too am having the same issue. I have tried installing just the drivers and then installing LG PC suite. I have the same exact 3 devices listed:
CDC Serial
LGE Android Phone
LGE Android Phone
I also am on windows 8.1 update 1 (64 bit) and am very desperate to get this working so I can root my device. Any help would greatly be appreciated!
Click to expand...
Click to collapse
O! the learned one's, could you please explain me how to flash a stock kdz without the usb cable? will be appreciated. as it gives CDC Serial error
waiting for genius answers. this is not Samsung that we will have mobile odin

[Q] LG Pcsuite

Hi, i have problems with the pc suite on windows 8. I have installed the usb drivers and can access LG mobile support tool, and it recognices my phone, but the Pc suite wont. The Pc suite also "claims" that there is a updated Pc suite that i should install, but when i press the install button i get this message: Could not confirm update with updateserver". Am i retarded or what gives?
(reason for wanting to use the Pc suite is for loading pictures to my pc. I know there are other options, but just want to give it a try. Does anyone else got this problem?
I have reinstalled usb drivers, and reinstalled the PC suite but with no sucsess. Also when i connect the usb cable is is in (MPT) mode, and have tried the (PTP) mode as well.
Thanks for your imput :good:
*Øyvind*
+1, I have exactly the same problems, feeling a bit nuts too..... There is no special reason to have vorking pc suite, but if its there, it should work.
Mailmanxxx said:
+1, I have exactly the same problems, feeling a bit nuts too..... There is no special reason to have vorking pc suite, but if its there, it should work.
Click to expand...
Click to collapse
Yeah it is anoying as hell! for me! I will try to delete the PC suite and USB drivers and try to install it all over again. Will post back if i can fix it.
Okay i got it fixed. I unistalled Lg Suite, LG mobile support tool and usb drivers. I then connected the phone to my pc via USB so that the drivers would install. After that i went to my computer and found an Icon for the LG (not a musicplayer or a harddrive, but a Mobile phone Icon) pressed it and followed the instructions. Looks like a got a newer verson of the LG suite than the one on their official webpage. File was bigger (229MB, and the old file was 206MB) After installing this everything worked.
ps Sorry for the language :silly:
Nice to see u managed to fix it. I'm gonna try that also. Gonna report back.
It still amazes me that LG have not added anything for Mac users. If you have a Mac product and an LG device, well forget it!
The version of PC suite from the website is fine, you just need to allow it to update itself, if you have done the old flashtool hacks in the past your hosts file is likely blocking the pc suite from running the update which is why you are having problems.
Lennyuk, my hosts file is good, I removed everything related to LG including all usb drivers, connected phone to pc let it install new drivers and voila, LG suite works. ? Seems like foxtrott2's solution works ?

G3 & windows 10

I updated my PC to windows 10 'from 8.1 which I had no problem)
Now my phone is not recognized. (MTP or PTP) --> LG Androidnet phone : driver unavailable
Latest LG USB drivers (from XDA) didn't hange anything.
I think that it's the same old sh*t than win7, when you don't have mediaplayer installed (MTP works once you installed mediaplayer).
I found a package for MTP on Microsoft website, but didn't change anything
Did someone have the same issue ?
This should help :
https://www.microsoft.com/en-us/download/confirmation.aspx?id=48231
i can't get the file for the moment.. I'm not sure If it will works. But It should.
yan74s said:
I updated my PC to windows 10 'from 8.1 which I had no problem)
Now my phone is not recognized. (MTP or PTP) --> LG Androidnet phone : driver unavailable
Latest LG USB drivers (from XDA) didn't hange anything.
I think that it's the same old sh*t than win7, when you don't have mediaplayer installed (MTP works once you installed mediaplayer).
I found a package for MTP on Microsoft website, but didn't change anything
Did someone have the same issue ?
Click to expand...
Click to collapse
Hi
I had the same problem. I re-installed the LG drivers for my D855 and still no luck. Then I downloaded and installed LG PC Suite, let update itself and now my G3 connect to the PC. I tried using the LG Mobile Support Tool but Windows 10 says it is incompatible. Hopefully LG will release new drivers and update the tool.
Stransky
Sent from my LG-D855 using Tapatalk
I find the way to do the job :
First : install Microsoft MTP driver
https://www.microsoft.com/en-us/download/confirmation.aspx?id=48231
Second : install LGUnitedMobileDriver_S52MAN314AP22_ML_WHQL_Ver_3.14.1.exe
http://18d5a.wpc.azureedge.net/8018D5A/tool/dn/downloader.dev?fileKey=UW00120120425
And then it works...
But if you wanna use download mode and fastboot this is what you will need to do also
yan74s said:
I find the way to do the job :
First : install Microsoft MTP driver
https://www.microsoft.com/en-us/download/confirmation.aspx?id=48231
Second : install LGUnitedMobileDriver_S52MAN314AP22_ML_WHQL_Ver_3.14.1.exe
http://18d5a.wpc.azureedge.net/8018D5A/tool/dn/downloader.dev?fileKey=UW00120120425
And then it works...
Click to expand...
Click to collapse
Didn't work for me :/
I had no problems after installing windows 7. I followed this guide for my LS990: http://forum.xda-developers.com/spr...de-how-to-restore-sprint-lg-g3-ls990-t2852042
I can confirm this method works with D855, followed what the posts and video said to install and do. Flashed back to stock ROM and rerooted worked without a drama with Win 10 64bit.
Cheers
It works well on d855 and D331. thank you
Haha!! Found a solution!
Sorry for necro-ing this thread, but even now I still have the problem (with my d852).
My solution was to go on LG's website for my specific model and install the USB driver in Software Updates -> Way2 USB.
Again, sorry for the necro, but I don't want people in the future struggling with this.
I know this is an old thread but I just had the same problem with my Lenovo T450 laptop. A few days ago it recognized my G3 LS990 but today it wouldn't. I fixed it by installing the latest USB driver from LG's web site. http://www.lg.com/us/support/software-firmware-drivers

LG G3 2/16 rooting problem on V30C

Hy,
I own LG G3 2/16 and I have problem with internal memory,its full altough I moved all aps,photos and media to SD card and I decided to root and refresh with custom ROM.
The problem is I'm on V30C ( Croatia ) and there is no root method for that version ( I tried newest Kingroot and previous versions without effect ) so I googled and found that if I flash with LG UP to V30B I can root phone with Kingroot.
Well,I installed LG drivers for G3,LG up recognizes there is LG device on COM port but these messages I get when I choose G3.
Windows 8.1 is operating system,but I tried on Windows 7 Ultimate and no effect.
I tried different USB cables,different ports and differents packs of drivers,G3 is recognized in Windows using MTP mount and in device manager,LG UP recognizes there is LG device but status is unknown so any help would be aprreciated.
Also where can I find V30B internation version for my G3 so I dont have to worry about bricking device ?
D85530b_00_0317.kdz
Have you tried plugging the phone in while in download mode ?
You need to use the LG mobile support tool from LG website ( LG UP sees phone as unknown model ) run LG mobile Support tool and in option choose UPGRADE RECOVERY
As long as you can get download mode it should recover
Kingroot works with v30c(february 2016 security update). That's how I rooted my phone.

LG Bridge "No mobile device connected"

Hello,
I just got myself a brand new LG G4 H815 and it is running Marshmallow. I want to upgrade to Nougat so I installed LG Bridge on my windows 10 PC, connected my phone with original USB cable but I get message "no mobile device connected". PC recognizes my phone and I can transfer files from and to the PC. I have LG universal mobile drivers installed and the phone is in MTP mode. Weirdly, once I switch it into charging mode, LG Bridge recognizes it but won't allow me to upgrade it since it must be in MTP mode. Can someone tell me a solution to this problem or tell me if I can update my phone in some other way? LG PC suite tells me that there's some sort of Verizon app built into my phone which will do it, but I cant find it anywhere.
This is a common problem. It is some sort if glitch with windows 10
In hardware devices window are u sure the driver doesn't appear as question mark after u connect?
Remove to device driver and let windows reinstall it automaticly when you restart windows
Try again
deltadiesel said:
This is a common problem. It is some sort if glitch with windows 10
In hardware devices window are u sure the driver doesn't appear as question mark after u connect?
Remove to device driver and let windows reinstall it automaticly when you restart windows
Try again
Click to expand...
Click to collapse
Yes, I've done it, since I had some issues with other device's drivers on win 10. It didn't help. I'll try on Win 7.
UnsuccessfulScreenRepair said:
Yes, I've done it, since I had some issues with other device's drivers on win 10. It didn't help. I'll try on Win 7.
Click to expand...
Click to collapse
Yes....windows 7 will work.
Nasty windows

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