[Q] Touch sensitivity / registration issue ! - G4 Q&A, Help & Troubleshooting

Hello everybody, I just received my g4 yesterday so I had it now for 24hrs and sometimes soft /light touches does not register and I find myself touching the same icon again to make it work .
Coming from Galaxy S6 it seems the G4 sometimes skip a touch or two.
Is that normal? Did anyone else noticed the same ?
Can this be corrected by software updates or is it something wrong with my G4?

Press harder?

Sfkn2 said:
Press harder?
Click to expand...
Click to collapse
Obviously this is the solution but comparing to GS6 and HTC m8 this was never an issue so I am sharing my experience with LG G4 to compare and to find out if this is isolated case or mass issue !

The G4 does not run on super amoled, obviously. The review units seem to have the same 'issue' when compared with other phones. It's the type of screen.

Sfkn2 said:
The G4 does not run on super amoled, obviously. The review units seem to have the same 'issue' when compared with other phones. It's the type of screen.
Click to expand...
Click to collapse
Appreciate your feedback

I just picked up my G4 today and am noticing the same thing. My Note 4 had a setting where you could turn up sensitivity, I have yet to find it on this phone

Give this app a try https://play.google.com/store/apps/details?id=br.shop4apps.touchscreenbooster.com&hl=en I installed it and set it to Super Optimized and it seems to be making the sensitivity a little better. I am coming from the S6 so it was driving me crazy with all the missed registrations.

I'm finding it to be the opposite. While scrolling through my app drawer I end up starting up an app
Sent from my G4 using your mom

I'm having the same issue, however I am running a Mime tempered glass screen protector. My cousin has also reported the same issue where it is missing taps, he's running a Zagg tempered glass screen protector.
To those with the issue are you also running a tempered glass protector?

I have a tempered glass screen protector. I did use the phone for a day or so before I started using the protector. The outcome has been the same for me either way. 90~95 out of 100 taps and swipes are registered properly but the 5 to 10% missed taps are starting to get really annoying for me. Most of the time I won't notice or care in a non gaming scenario though.
I have used the app posted above and it doesn't seem to really make a difference for me. Very frustrating because everything else about the phone has been great (battery, camera, screen, sound, etc). Debating if it's worth rolling the dice on a new phone.. We are in 2015 and this shouldn't be happening, last time I had a phone that missed taps was like 2011.

I was having a similar touch issue. But I fixed mine--or resolved it. I discovered it while scrolling through the reddit Sync app. I would have to press links twice because it wouldn't register the first time. Then for some reason, I discovered the issue:
IF the screen is moving (as in still scrolling from a swipe) ANY AMOUNT at all, the first touch does not open the intended link/target. Even if the screen scroll has slowed to an absolute crawl, but isn't COMPLETELY stopped, the first touch only 'stops' the screen. If I wait to touch until the screen has come to a complete stop, it works every time. Maybe my previous phones didn't have as tight of a tolerance on how much the screen can be moving before registering touches.
Other than that, the screen may be slightly less sensitive than other phones.
Not sure if this is the same touch issue you're having, but I hope this helps someone.

I came from a Galaxy S3 and have the same issue. It's driving me crazy!

Just to add to the topic I've come from a Nexus 6 and I'm experiencing the same issue. Definitely missed taps.

HidYn said:
Just to add to the topic I've come from a Nexus 6 and I'm experiencing the same issue. Definitely missed taps.
Click to expand...
Click to collapse
I am assuming the N6 does not have touch issues like this... I am going to be jumping to it from the G4, I think this is just an unacceptable phone. How is the size / handling of the N6 compared to the G4? That's my only concern...

Darth Pooh said:
I am assuming the N6 does not have touch issues like this... I am going to be jumping to it from the G4, I think this is just an unacceptable phone. How is the size / handling of the N6 compared to the G4? That's my only concern...
Click to expand...
Click to collapse
Honestly I've had every Nexus device and the Nexus 6 I wasn't the biggest fan. It had none of the touch screen issues but the camera was not on the same level and in my experience neither was the battery life.
I also much prefer the size of the G4 and I'm not a fan of AMOLED screens I can't stand the black ghosting that occurs on them.
I've already contacted the Three store here in the UK where I got my G4 and they are happy to exchange but honestly I won't be switching from the G4. We just need more people like on here to make themselves heard and hopefully LG come up with a fix or it comes down to a bad batch.
That's not to say the Nexus 6 is a bad phone but if they can fix the touch screen issues on the G4 there really is no comparison in my opinion.

This was brought up by someone else, but for those that feel the touch sensitivity / registration is not workigng so well, do any of you have a screen protector? Whether it is Tempered Glass or a Protective Film it could be inteffiring with the display?
Also, if you are having problems and have something on your screen for protection, what type of protection is it and what brand? Just figure it is worth a shot asking and seeing if there is a pattern.

woozzy101 said:
This was brought up by someone else, but for those that feel the touch sensitivity / registration is not workigng so well, do any of you have a screen protector? Whether it is Tempered Glass or a Protective Film it could be inteffiring with the display?
Also, if you are having problems and have something on your screen for protection, what type of protection is it and what brand? Just figure it is worth a shot asking and seeing if there is a pattern.
Click to expand...
Click to collapse
I'm using a CaseBase Tempered Glass Protector but my other half is rocking a naked G4 and the issues are still present. I actually already have another Protector on the way from a different manufacture because I initially thought that it could be the problem.
Then I began reading on here and Reddit and discovered we are not the only ones with the issue.

woozzy101 said:
This was brought up by someone else, but for those that feel the touch sensitivity / registration is not workigng so well, do any of you have a screen protector? Whether it is Tempered Glass or a Protective Film it could be inteffiring with the display?
Also, if you are having problems and have something on your screen for protection, what type of protection is it and what brand? Just figure it is worth a shot asking and seeing if there is a pattern.
Click to expand...
Click to collapse
No screen protector for me.

No screen protector here either... it's just super frustrating to have a flagship phone perform this poorly.

Dennisg34 said:
I'm finding it to be the opposite. While scrolling through my app drawer I end up starting up an app
Sent from my G4 using your mom
Click to expand...
Click to collapse
I'm actually experiencing both the issue in the OP and the issue you're having where I try to swipe to scroll but it ends up tapping instead, though they happen at different times. There seems to be something wrong with these touchscreens since it seems to be a common problem.

Related

[Q] Xperia arc screen too sensitive?

Hi all,
I simply love this phone, but I'm facing a situation that my screen is too sensitive. The home screens were so sensitive a few programs were started without my knowledge. It got better after I switched to Launcher Pro.
However, it is still too sensitive in other areas. When I'm scrolling down, say, the apps in Market, I'll always end up selecting a few items accidentally before I reach the end of the list.
I've used HTC Desire in the past and I'm quite sure the problem is not due to me.
Does anyone else face the same problem, or I have a hardware problem? Or software problem? Can I be tweaked by any means?
Any feedback would be useful! Thanks!!!
KG
I faced this problem before... while swiping, apps accidentally open. But instead of "too sensitive" i thought it's insensitive... because a short swipe was sometimes interpreted as a tap (maybe because the swipe was not fully detected?).
Anyway, I had 2 layers on my device... the pre-applied sheet and another screen protector that came with the box.
I removed the second layer, leaving only the pre-applied sheet, and all is well again... no more accidental "taps"
vincent.hsy said:
I faced this problem before... while swiping, apps accidentally open. But instead of "too sensitive" i thought it's insensitive... because a short swipe was sometimes interpreted as a tap (maybe because the swipe was not fully detected?).
Anyway, I had 2 layers on my device... the pre-applied sheet and another screen protector that came with the box.
I removed the second layer, leaving only the pre-applied sheet, and all is well again... no more accidental "taps"
Click to expand...
Click to collapse
Dude, you mean the cause was the screen protector that came with the phone???
kargtan said:
Dude, you mean the cause was the screen protector that came with the phone???
Click to expand...
Click to collapse
For my case, maybe 2 layers is just too thick
I'm having the same problem. And that solution seems to make sense. I would give it a try, but if the problem still occurs, I'd be wasting one screen protector..
zha1 said:
I'm having the same problem. And that solution seems to make sense. I would give it a try, but if the problem still occurs, I'd be wasting one screen protector..
Click to expand...
Click to collapse
That was how I solved my problem. I actually put on the spare screen protector because when I got the set I didn't realize there was already a pre-applied layer.
Don't blame me if it doesn't work for you
perhaps some of you guys just have the shakes?! ;-p
I guess the screen is never to perfect for everyone.
kargtan, I've noticed the same about the tap sensitivity - I often accidentally "tap" when I mean to swipe. Came from an iPhone 3g and didn't notice this on that device. Might be a matter of getting used to it, not sure. Have you gotten any feedback from others in other forums?
I've noticed this too, and put it down to the screen protector. It's not android OS causing it, never had the problem on my htc hero...
However, now that i've gotten used to the phone it doesnt do it any more - guess my brain has automatically trained itself to drag the screen a little bit more firmly or something.
One thing i have noticed about the arc is: because the bezel around the screen is so thin, i often accidentally launch apps just by holding it. My fingers wrap around slightly & touch the edges of the screen.
Does any of you have problems while trying to swap a screen from another and instead of swapping you get like a "bounce" and stay on the same screen? because that happens to me all the time, I came from an htc Legend and this is making me crazy !
btw, this happens to me if I hold the phone with my right hand and try to do the swapping with my thumb, the only way to get it right is to hold the phone with my left hand and use the index of my right hand
Screen too/not sensitive
Hi guys,
I think the problem arises from the slowness of the phone, not "too sensitive". I used to use the HTC Desire in the past and I was very used to the screen scrolling very quickly. In contrast, the arc is slower and hence the screens don't scroll as fast and hence my way of handling the Desire would cause the problems stated.
I did a few things since my last posting and it seems better now:
Replace the SE Home with Launcher Pro - this seems to have improved on the speed of the phone, and hence better responsiveness to the touch.
Rooted the phone and uninstalled some stock programs.
Removed useless widgets on the desktops.
Adjusted my way of scrolling as someone has suggested.
This is quite frustrating at times, especially so because other than this problem, this phone is a gem, especially its form factor, the sound quality and most importantly, the quality of the camera.
I might sell the phone once the company issues me with a Blackberry (DANG!), but I am kinda unwilling because I have been taking lots of photos with my Android phones and these photos are generally well-liked by my Facebook friends.
agree with bezel thing and hard to use thumb.
noticed arc screen (the screen guard perhaps ) easily get oily and slippery.
had to wipe phone and wash hand so often that make me like some sort of disorder.
Don't know why you guys seem to be having problems... I don't have any issues with my screen swipes at all... smooth and fast.. both on stock and Launcher Pro..
Same deal here. But that's because the screen is sensitive beyond the display area including the black border, and the edge is too narrow. When I use one hand swiping or tapping, the palm of my hand touches the black border. The screen registers two touches in quick succession and thus jumps.
In Phone keypad, enter *#*#7378423#*#* (the numbers mean SERVICE word in keypad), you can go into test mode. Select [Service test]->[Touch Screen] to test the badly touch screen of SE Phones.
You will discover when you swipe the edge of touch screen, the touched result is very not satisfied. The lines you swiped will not accurate and appear like jags, or stick on the edge of the screen.
The touch panel made in China...? ;-)
Me too!
Hey!
i also have a xperia tipo....and i too have the sensitive problem
Could also be a kernel problem?
I remember I installed a kernel a while back that would make my screen hypersensitive; just hovering over the screen would already activate it!
I don't remember which one, it was back in the GB days. But I'm pretty sure it can be changed in the kernel.

Screen not responding well after putting on a protector

I put on a Skinomi screen protector last night and have noticed the screen isn't as responsive as before. Haven't experienced this with other phones before, wondering if anyone else has noticed this?
dspcap said:
I put on a Skinomi screen protector last night and have noticed the screen isn't as responsive as before. Haven't experienced this with other phones before, wondering if anyone else has noticed this?
Click to expand...
Click to collapse
I specifically didn't buy a Skinomi for this phone like I had for my previous phones because I read that people were having trouble not getting the liquid into the speakers. If you think about it, it makes sense, and I'm not going to take the chance I would have the same problem. I haven't read about that specific brand causing problems with the touchscreen, but I know cheap ones definitely can affect sensitivity.
Did any liquid get in the speakers during the application process? Does your phone have the slight gap in the side like several phones do? It's possible the liquid could have gotten in there and could be affecting the touchscreen.
Thus far I'm not having any issues with the touchscreen with my dry application iSmooth screen protector. *knock on wood*
IceDragon59 said:
I specifically didn't buy a Skinomi for this phone like I had for my previous phones because I read that people were having trouble not getting the liquid into the speakers. If you think about it, it makes sense, and I'm not going to take the chance I would have the same problem. I haven't read about that specific brand causing problems with the touchscreen, but I know cheap ones definitely can affect sensitivity.
Did any liquid get in the speakers during the application process? Does your phone have the slight gap in the side like several phones do? It's possible the liquid could have gotten in there and could be affecting the touchscreen.
Thus far I'm not having any issues with the touchscreen with my dry application iSmooth screen protector. *knock on wood*
Click to expand...
Click to collapse
I figured out my problem was an app I had loaded.
No problem with water as I waited 5 minutes before applying the application....
Thanks for your response as I learned from it.
Sent from my HTC6500LVW using Tapatalk 4

Screen sensitivity and glass protectors

Hey all,
I've had the G4 for about 3 weeks and the screen sensitivity is my only gripe. It sometimes takes several taps to get it to respond and when scrolling in various apps it will not always respond. Like many others I have a glass screen protector and I've read a few times that people think that might be part of the issue. I want to test this without destroying the current protector I have by removing it. I have also noticed that if I need to push for several seconds on the same spot (mainly for long pressing on the keyboard) my finger will move around slightly and not always tap the area I was aiming for.
Anyone else remove their glass screen protector and notice better performance? Or maybe switching to a non-glass protector? It can be frustrating when thinking you tapped the screen and then doing it again and again.
I went to return my phone, peeled off the screen protector, and the difference was huge. Still very weak touch response even without a protector, though. Less sensitive than a Samsung or iPhone anyways. I decided to just get used to it and it doesn't really bother me as much anymore. I went with a warranty replacement to be safe anyways, and it does seem to be a little better than my previous phone. Still a much weaker touch response than my S4 ever had, but i will say that my gf's iPhone 5 is much worse with her thicker glass protector (i bought a really thin .2mm one, which has already spidered within a week xP)
Thanks for the response Ryan. I'll probably remove the glass protector as well then. I bought the one that Verizon offered which I think is a generic brand. It looks great on the phone but with this issue it's not worth it. Thanks again!
Just a quick update. I replaced my glass screen protector with this one from Spigen and it is noticeably better. As Ryan mentioned previously, still not perfect which I believe is something that LG needs to work on. The phone is not as responsive as it should be. The previous glass protector was too thick and this Spigen one makes a huge difference. I still occasionally have to tap twice but this at least makes me want to throw the phone less.
I use an Invisashield and I haven't had a single issue with touch responsiveness. I just got my phone a few days ago so maybe it's got something different. I don't know.

Xperia XA1 Touch on the edge of display not working properly

I am having touch issue here with Xperia XA1. I bought two phones for me and my gf. Touch on the edges of the phone are not working properly on both phones. Keyboard keys like P and L are unresponsive.
I have seen other people complaining on Sony Forum.
Is anyone here having the same issue?
Thanks.
heinthetaung123 said:
I am having touch issue here with Xperia XA1. I bought two phones for me and my gf. Touch on the edges of the phone are not working properly on both phones. Keyboard keys like P and L are unresponsive.
I have seen other people complaining on Sony Forum.
Is anyone here having the same issue?
Thanks.
Click to expand...
Click to collapse
Not here. The full keyboard works without any trouble. If you enable "show taps" in developer options, you can see if your phone is actually detecting your touch.
It could be a faulty digitizer. Happens with even the best flag ships so it's not impossible.
Sent from my Sony Xperia XA1 using XDA Labs
Ticklefish said:
Not here. The full keyboard works without any trouble. If you enable "show taps" in developer options, you can see if your phone is actually detecting your touch.
It could be a faulty digitizer. Happens with even the best flag ships so it's not impossible.
Click to expand...
Click to collapse
It is not like cannot detect at all. When I type "apple apple apple apple", it shows like "aple appe ale apple".
May be export quality to EU and Asia are different. :laugh:
heinthetaung123 said:
It is not like cannot detect at all. When I type "apple apple apple apple", it shows like "aple appe ale apple".
May be export quality to EU and Asia are different. :laugh:
Click to expand...
Click to collapse
Hi there. I see that you are using an XA1, can I ask you something? Would you be so kind to share its stock wallpapers from its system files please? I know this is not related to your topic but I'm just so desperate to have them...:crying:
I have no Issues with my touch screen. Although when I bought a new cheap screen protector off ebay I am finding sometimes it becomes "unresponsive" (in the corners the screen protector "lifts up" due to the curved glass of the phone and starts collects dust/grime).
Removing the screen protector fixes the issue. Do you have a screen protector?
Another option would be to go into: Settings - About phone - Diagnostics to test the screen. you can tap/ swipe anywhere on the screen and it will give you feedback on if it registered the tap or not. Lets us know!
I also experienced this issue but after switching from Swiftkey keyboard to G-Board and it seems that the issue went away so I doubt it is a hardware issue.
I'm just going to provide an update and say that now even without the screen protector, this phone doesn't really register my touches at the bottom right hand side of the screen. Especially the letter "p", "l", and the backspace key.
Changing keyboards doesn't seem to fix anything. Not sure if I should request for a new phone, or if it could be software related.
EDIT: It seems to have gotten progressively worse. Now its almost impossible to press the "p", "L" and backspace keys and the touch registers maybe 20% of the time. I'm going to ask for a refund, or a replacement.
ross23 said:
I'm just going to provide an update and say that now even without the screen protector, this phone doesn't really register my touches at the bottom right hand side of the screen. Especially the letter "p", "l", and the backspace key.
Changing keyboards doesn't seem to fix anything. Not sure if I should request for a new phone, or if it could be software related.
EDIT: It seems to have gotten progressively worse. Now its almost impossible to press the "p", "L" and backspace keys and the touch registers maybe 20% of the time. I'm going to ask for a refund, or a replacement.
Click to expand...
Click to collapse
That's got to be hardware. I reckon your digitizer is faulty. You should be able to return it to the retailer for a replacement. Or get Sony to do it for free.
Sent from my Sony Xperia XA1 using XDA Labs
I have same problem and go to sony care 3 days. Everything work perfectly
I want to give a summary of my story here.
I bought two xperia xa1 about a month ago. Both phones are having touchscreen issue within a week (edges of the screen are not sensitive). I sent to local service center in Singapore.
Now I have got my phones back. They replaced the screen for both phones and they are working fine so far.
Thanks to Sony, my new phones become refurbished phones just after being bought.
I feel like I bought refurbished phones with premium price.
It appears , there are certain batch of devices which have digitizers issues along edges ....
There are similar complaints on amazon regarding the same.
karandpr said:
It appears , there are certain batch of devices which have digitizers issues along edges ....
There are similar complaints on amazon regarding the same.
Click to expand...
Click to collapse
I thought so. Reading through forums on Sony and other websites and you see quite a few people who have this issue.
I got mine replaced on the spot at the store I bought my phone from. So far no issues. But I keep my fingers crossed.
Sony should address this issue. It might be a cheap phone, but still it's their responsibility and should issue a recall, or a replacement for all phones that have this issue.
ross23 said:
I thought so. Reading through forums on Sony and other websites and you see quite a few people who have this issue.
I got mine replaced on the spot at the store I bought my phone from. So far no issues. But I keep my fingers crossed.
Sony should address this issue. It might be a cheap phone, but still it's their responsibility and should issue a recall, or a replacement for all phones that have this issue.
Click to expand...
Click to collapse
This is not the first time ,when a batch of devices faced an issue .AFAIK, Xperia Z has a lot with yellow tint. Also one another phone with really fragile speaker.
This might be issue with one particular batch , which might have escaped while testing.
Or issue with display vendor.
Otherwise a solid device.
You don't have to stick with the keyboard the phone came with also why not use the speech to text function and just talk
Yes. I too had the same issue. Did a screen and touch replacement under warranty. Working well
@ross23 @Ticklefish
What screen protector are you guys using ?
There are some reports about screen protectors interfering with touch.
I am not using any screen protection , just a generic rubber case for impact protection.
furankuM2 said:
You don't have to stick with the keyboard the phone came with also why not use the speech to text function and just talk
Click to expand...
Click to collapse
You can resize the keyboard to "deal" with the issue. But keep in mind that this touch screen issue affect all other apps too. Games and stuff. I personally don't think it is possible to use a phone with a defecting touch screen for long.
karandpr said:
@ross23 @Ticklefish
What screen protector are you guys using ?
There are some reports about screen protectors interfering with touch.
I am not using any screen protection , just a generic rubber case for impact protection.
Click to expand...
Click to collapse
I am currently using the Zuslab 3D curved tempered glass screen protector I bought off ebay.
Its good, it does cover the whole screen, including the curved edges of the phone, however, it only has adhesive around the edges of the screen protector, not in the middle. So the middle of the screen does feel a little "hollow" as it an air bubble and not adhesive.
karandpr said:
@[email protected]
What screen protector are you guys using ?
There are some reports about screen protectors interfering with touch.
I am not using any screen protection , just a generic rubber case for impact protection.
Click to expand...
Click to collapse
I'm just using a thin plastic one I bought from Amazon for a couple of bucks. It's really just to provide a bit of scratch protection. I'm using a proper case to protect the actual phone.
Sent from my Sony Xperia XA1 using XDA Labs
Maybe the touch issue is a software problem. A few hours ago someone on gsmarena said the problem was resolved with latest software update! (in the XA1 discussion).

Pixel 3 XL Touchscreen Sensitivity Issue

The lower left of my screen is not as sensitive as the rest. Clicks take a few tries and scrolling is missed. The only one?
Tanquen said:
The lower left of my screen is not as sensitive as the rest. Clicks take a few tries and scrolling is missed. The only one?
Click to expand...
Click to collapse
Is there a specific app you notice this on or just everything in general?
Obvious one, but do you have a screen protector on?
It’s in all apps and the fingerprint reader scroll is also not as sensitive. I have a thin film protector on the front but I have the same on the Pixel 2 XL and can barely touch it and it responds. LG vs Samsung?
Tanquen said:
It’s in all apps and the fingerprint reader scroll is also not as sensitive. I have a thin film protector on the front but I have the same on the Pixel 2 XL and can barely touch it and it responds. LG vs Samsung?
Click to expand...
Click to collapse
Could be a quality control issue. Just because it's the same brand doesn't mean it will behave exactly the same. Could be thicker in that portion and cause touch issues
Sent from my Pixel 3 XL using Tapatalk
Maybe the material makeup changes in different areas if quality control is really bad I guess. But I don't think the material is interfering with the touch sensitivity I think you would have to visually be able to see it's thicker in certain areas for to make a difference. I've got another one on the way and hopefully it changes things.
Top left of screen not sensitive anymore?
Something similar happened to my Google Pixel 3XL too. Top left corner not as sensitive as compared to when I first got it, not sure why?
Initially, I thought it's due to my new screen case, but after removing and putting it back, it did no difference.
Hello everyone.. i just bought pixel3Xl and i realised that
I miss Touch Screen Sensitivity....
Not every time but it happends and is so noisy..
I have a Good screen protector thow!!!
Any news if its a software bug or the screen protector?
Are you choose option hide notch on Developer option ?
Nop!
I'm having issues with touch. Last night when I was browsing as usual, my device started abnormal behavior and got stucked for unknown reason. After rebooting manually I found that touch response is so slow and have touch with force. Any kind of help on this is highly appreciated.

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