Xperia XA1 Touch on the edge of display not working properly - Sony Xperia XA1 Questions & Answers

I am having touch issue here with Xperia XA1. I bought two phones for me and my gf. Touch on the edges of the phone are not working properly on both phones. Keyboard keys like P and L are unresponsive.
I have seen other people complaining on Sony Forum.
Is anyone here having the same issue?
Thanks.

heinthetaung123 said:
I am having touch issue here with Xperia XA1. I bought two phones for me and my gf. Touch on the edges of the phone are not working properly on both phones. Keyboard keys like P and L are unresponsive.
I have seen other people complaining on Sony Forum.
Is anyone here having the same issue?
Thanks.
Click to expand...
Click to collapse
Not here. The full keyboard works without any trouble. If you enable "show taps" in developer options, you can see if your phone is actually detecting your touch.
It could be a faulty digitizer. Happens with even the best flag ships so it's not impossible.
Sent from my Sony Xperia XA1 using XDA Labs

Ticklefish said:
Not here. The full keyboard works without any trouble. If you enable "show taps" in developer options, you can see if your phone is actually detecting your touch.
It could be a faulty digitizer. Happens with even the best flag ships so it's not impossible.
Click to expand...
Click to collapse
It is not like cannot detect at all. When I type "apple apple apple apple", it shows like "aple appe ale apple".
May be export quality to EU and Asia are different. :laugh:

heinthetaung123 said:
It is not like cannot detect at all. When I type "apple apple apple apple", it shows like "aple appe ale apple".
May be export quality to EU and Asia are different. :laugh:
Click to expand...
Click to collapse
Hi there. I see that you are using an XA1, can I ask you something? Would you be so kind to share its stock wallpapers from its system files please? I know this is not related to your topic but I'm just so desperate to have them...:crying:

I have no Issues with my touch screen. Although when I bought a new cheap screen protector off ebay I am finding sometimes it becomes "unresponsive" (in the corners the screen protector "lifts up" due to the curved glass of the phone and starts collects dust/grime).
Removing the screen protector fixes the issue. Do you have a screen protector?
Another option would be to go into: Settings - About phone - Diagnostics to test the screen. you can tap/ swipe anywhere on the screen and it will give you feedback on if it registered the tap or not. Lets us know!

I also experienced this issue but after switching from Swiftkey keyboard to G-Board and it seems that the issue went away so I doubt it is a hardware issue.

I'm just going to provide an update and say that now even without the screen protector, this phone doesn't really register my touches at the bottom right hand side of the screen. Especially the letter "p", "l", and the backspace key.
Changing keyboards doesn't seem to fix anything. Not sure if I should request for a new phone, or if it could be software related.
EDIT: It seems to have gotten progressively worse. Now its almost impossible to press the "p", "L" and backspace keys and the touch registers maybe 20% of the time. I'm going to ask for a refund, or a replacement.

ross23 said:
I'm just going to provide an update and say that now even without the screen protector, this phone doesn't really register my touches at the bottom right hand side of the screen. Especially the letter "p", "l", and the backspace key.
Changing keyboards doesn't seem to fix anything. Not sure if I should request for a new phone, or if it could be software related.
EDIT: It seems to have gotten progressively worse. Now its almost impossible to press the "p", "L" and backspace keys and the touch registers maybe 20% of the time. I'm going to ask for a refund, or a replacement.
Click to expand...
Click to collapse
That's got to be hardware. I reckon your digitizer is faulty. You should be able to return it to the retailer for a replacement. Or get Sony to do it for free.
Sent from my Sony Xperia XA1 using XDA Labs

I have same problem and go to sony care 3 days. Everything work perfectly

I want to give a summary of my story here.
I bought two xperia xa1 about a month ago. Both phones are having touchscreen issue within a week (edges of the screen are not sensitive). I sent to local service center in Singapore.
Now I have got my phones back. They replaced the screen for both phones and they are working fine so far.
Thanks to Sony, my new phones become refurbished phones just after being bought.
I feel like I bought refurbished phones with premium price.

It appears , there are certain batch of devices which have digitizers issues along edges ....
There are similar complaints on amazon regarding the same.

karandpr said:
It appears , there are certain batch of devices which have digitizers issues along edges ....
There are similar complaints on amazon regarding the same.
Click to expand...
Click to collapse
I thought so. Reading through forums on Sony and other websites and you see quite a few people who have this issue.
I got mine replaced on the spot at the store I bought my phone from. So far no issues. But I keep my fingers crossed.
Sony should address this issue. It might be a cheap phone, but still it's their responsibility and should issue a recall, or a replacement for all phones that have this issue.

ross23 said:
I thought so. Reading through forums on Sony and other websites and you see quite a few people who have this issue.
I got mine replaced on the spot at the store I bought my phone from. So far no issues. But I keep my fingers crossed.
Sony should address this issue. It might be a cheap phone, but still it's their responsibility and should issue a recall, or a replacement for all phones that have this issue.
Click to expand...
Click to collapse
This is not the first time ,when a batch of devices faced an issue .AFAIK, Xperia Z has a lot with yellow tint. Also one another phone with really fragile speaker.
This might be issue with one particular batch , which might have escaped while testing.
Or issue with display vendor.
Otherwise a solid device.

You don't have to stick with the keyboard the phone came with also why not use the speech to text function and just talk

Yes. I too had the same issue. Did a screen and touch replacement under warranty. Working well

@ross23 @Ticklefish
What screen protector are you guys using ?
There are some reports about screen protectors interfering with touch.
I am not using any screen protection , just a generic rubber case for impact protection.

furankuM2 said:
You don't have to stick with the keyboard the phone came with also why not use the speech to text function and just talk
Click to expand...
Click to collapse
You can resize the keyboard to "deal" with the issue. But keep in mind that this touch screen issue affect all other apps too. Games and stuff. I personally don't think it is possible to use a phone with a defecting touch screen for long.

karandpr said:
@ross23 @Ticklefish
What screen protector are you guys using ?
There are some reports about screen protectors interfering with touch.
I am not using any screen protection , just a generic rubber case for impact protection.
Click to expand...
Click to collapse
I am currently using the Zuslab 3D curved tempered glass screen protector I bought off ebay.
Its good, it does cover the whole screen, including the curved edges of the phone, however, it only has adhesive around the edges of the screen protector, not in the middle. So the middle of the screen does feel a little "hollow" as it an air bubble and not adhesive.

karandpr said:
@[email protected]
What screen protector are you guys using ?
There are some reports about screen protectors interfering with touch.
I am not using any screen protection , just a generic rubber case for impact protection.
Click to expand...
Click to collapse
I'm just using a thin plastic one I bought from Amazon for a couple of bucks. It's really just to provide a bit of scratch protection. I'm using a proper case to protect the actual phone.
Sent from my Sony Xperia XA1 using XDA Labs

Maybe the touch issue is a software problem. A few hours ago someone on gsmarena said the problem was resolved with latest software update! (in the XA1 discussion).

Related

[Q] Display dead when calling

Hello all of you,
I have been lurking around to buy the Xperia Play for quite some time and when our local store had a good christmas offer yesterday I got it. Everything I bought it for that makes it unique works like a charme but THE most basic functionality is not: making a call.
As with all my electronic gadgets before really going into it I updated the Play through PC companion and got the latest firmware 4.0.2.A.0.42 and android OS 2.3.4. I don't know or remember which versions were on it out of the box. So I can't say if the following problem would have occured even before the update.
Everytime I want to make a call or accept a call, be it a contact or dialed number, the display goes dead. It's black and doesn't react to touch or button inputs. When the call is finished (the other one has to hang up as I can't, of course) it takes some time and when switching to landscape mode AND sliding out the gamepad the Play becomes alive again (showing the Xperia Play Games as it normally does by default when sliding out the gamepad).
I emailed to SE support but an answer has yet to come. Do you have an idea? I reset the Play through PC companion but nothing changes (of course I can only reset with the latest firmware).
If you need any more information or files please let me know and I will post them.
Have you by any chance put a generic screen protector on your Play? The reason I ask is because I had a similar problem with my LG Ally. What I found out is that there is a thing called a proximity sensor that blanks the screen when you are talking on the phone to save power. Some screen protectors or sticker type skins or possibly a generic protective case will block the proximity sensor just enough to keep it from sensing whether the phone is up to your face. I ended up cutting out the spot where the proximity sensor was on my generic skin and protector, and things went back to normal.
It's also possible that you have a bad proximity sensor, in which case that would require service.
You're right!
I can't believe it, that's it! I put on the screen protector that came with the phone(!) and it really covers the sensor as well. I can't believe it. How could SE put something like that into the package? I was about to return the phone tomorrow, just because of the OEM screen protector. Unbelievable, really.
Thank you very much!
evothiast said:
I can't believe it, that's it! I put on the screen protector that came with the phone(!) and it really covers the sensor as well. I can't believe it. How could SE put something like that into the package? I was about to return the phone tomorrow, just because of the OEM screen protector. Unbelievable, really.
Thank you very much!
Click to expand...
Click to collapse
Actually screen protector works fine, your mistake was applying the spare one. All xperia plays come with a shatter proof screen protector factory fitted, so when you applied the spare one, you had 2 screen protectors fitted.
Sent from my R800i using Tapatalk

Replacement screen. LCD is smaller?! Keep missing onscreen buttons.

Hello everyone.
The LCD of my S3 was broken so I ordered a replacement screen on eBay.
It arrived and I replaced it without incident. (It was an LCD + Frame + digitizer assembly)
But after a couple hours I noticed that the LCD is a couple of millimeters smaller on each side.
It is really not noticeable on first sight. The first days I dismissed it because it was something that didn't bug me too much.
But I noticed that I keep mistyping when I'm using the keyboard. Also I keep missing other onscreen buttons and it drives me insane!
I think this is because the digitizer is made for a larger LCD.
First I thought that it was a software problem, but you can see the borders even when the display is off.
I tried taking a picture and you can definitely see it on the left and the bottom border.
http://i.imgur.com/qvkZFFM.jpg
http://i.imgur.com/PgR6gDd.jpg (I turned the brightness to the max here so you could see the borders.)
Should I ask for an RMA? Or am I seeing ghosts here??
Love to hear your thoughts.
That s not an SAMSUNG OEM LCD Display.. Look at capacitive buttons color...
Sent from my GT-I9300 using XDA Free mobile app
If you look at the spacing the Samsung logo at both the top and bottom, there is an extra bit of space and as you rightly said, the bezels on the sides are a bit thicker. If it gives you peace of mind, then go for the RMA, but chances are you might end up getting the same thing. Maybe you could try a different seller? Where did you purchase it from?
RazOne said:
That s not an SAMSUNG OEM LCD Display.. Look at capacitive buttons color...
Click to expand...
Click to collapse
Yeah probably not
The capacitive buttons are the normal white color. In the picture they are not on.
Xander_25 said:
If you look at the spacing the Samsung logo at both the top and bottom, there is an extra bit of space and as you rightly said, the bezels on the sides are a bit thicker. If it gives you peace of mind, then go for the RMA, but chances are you might end up getting the same thing. Maybe you could try a different seller? Where did you purchase it from?
Click to expand...
Click to collapse
This is the one I bought:
http://www.benl.ebay.be/itm/251511330397?ssPageName=STRK:MEWNX:IT&_trksid=p3984.m1497.l2649
Is there a seller you recommend?
I guess I'm just going to keep using it and wait for the next gen smartphones.
Thanks for the info!
Touch function Not working
Hi,
I am using Galaxy S3 Korean Version (SHV-E210L).
I have tried TraingleAway V2.35 to reset flash counter. But it did not reset flash counter, but damaged touch function. Now my phone display is working, but touch function is not working. I am using OTG cable with Mouse for urgent works.
I have two things which i need answer. Can some one help me.. ::crying:
1. Before i fix this, i need to reset flash counter anyway. But latest versions of TraingleAway are not working for this model and Previous versions from V2.35 is also give massge stating "Are you not using ICS". Phone has Android 4.3. So can some one give me a solution?
2. I want to fix touch problem and i search for digitizer in Ebay. But there are digitizers for GT-I9300, but not for SHV-E210L? Is digitizer for 9300is compatible for SHV-E210L? Further waht is screen lens means? Is it digitizer?
Thanks a lot
conspiracyBE said:
Hello everyone.
The LCD of my S3 was broken so I ordered a replacement screen on eBay.
........
Should I ask for an RMA? Or am I seeing ghosts here??
Love to hear your thoughts.
Click to expand...
Click to collapse
Hi, that's about the price I paid for supposedly genuine (but not) screens on ebay for my S3, my buttons are also not white as mentioned above.
The first screen I fitted went faulty after about an hour, took a while to get a refund, I had to pay postage back.
Second screen cracked after a very small drop, digitiser was OK, bought replacement screen but when changing it (with heat, etc) the digitiser separated from its backing rather than the screen.... maybe me being ham fisted but I think it was a different bonding used
Third screen/digitiser assembly now has a crack running right across it, and I've not ever dropped it! It still works so I'm leaving it alone and buying a new phone this time.
Also I find the paint comes off the frame very easily by taking it out of a hard case or screen mount and mine looks a mess after a couple of months, and the frame joint is obvious and creaks when pressed.
So these screen aren't very good - but I couldn't find a definitely genuine screen for a price that was worth bothering to fix the phone.... I would definitely get a tempered glass protector if I did fit another of these.....

[Q] Touch sensitivity / registration issue !

Hello everybody, I just received my g4 yesterday so I had it now for 24hrs and sometimes soft /light touches does not register and I find myself touching the same icon again to make it work .
Coming from Galaxy S6 it seems the G4 sometimes skip a touch or two.
Is that normal? Did anyone else noticed the same ?
Can this be corrected by software updates or is it something wrong with my G4?
Press harder?
Sfkn2 said:
Press harder?
Click to expand...
Click to collapse
Obviously this is the solution but comparing to GS6 and HTC m8 this was never an issue so I am sharing my experience with LG G4 to compare and to find out if this is isolated case or mass issue !
The G4 does not run on super amoled, obviously. The review units seem to have the same 'issue' when compared with other phones. It's the type of screen.
Sfkn2 said:
The G4 does not run on super amoled, obviously. The review units seem to have the same 'issue' when compared with other phones. It's the type of screen.
Click to expand...
Click to collapse
Appreciate your feedback
I just picked up my G4 today and am noticing the same thing. My Note 4 had a setting where you could turn up sensitivity, I have yet to find it on this phone
Give this app a try https://play.google.com/store/apps/details?id=br.shop4apps.touchscreenbooster.com&hl=en I installed it and set it to Super Optimized and it seems to be making the sensitivity a little better. I am coming from the S6 so it was driving me crazy with all the missed registrations.
I'm finding it to be the opposite. While scrolling through my app drawer I end up starting up an app
Sent from my G4 using your mom
I'm having the same issue, however I am running a Mime tempered glass screen protector. My cousin has also reported the same issue where it is missing taps, he's running a Zagg tempered glass screen protector.
To those with the issue are you also running a tempered glass protector?
I have a tempered glass screen protector. I did use the phone for a day or so before I started using the protector. The outcome has been the same for me either way. 90~95 out of 100 taps and swipes are registered properly but the 5 to 10% missed taps are starting to get really annoying for me. Most of the time I won't notice or care in a non gaming scenario though.
I have used the app posted above and it doesn't seem to really make a difference for me. Very frustrating because everything else about the phone has been great (battery, camera, screen, sound, etc). Debating if it's worth rolling the dice on a new phone.. We are in 2015 and this shouldn't be happening, last time I had a phone that missed taps was like 2011.
I was having a similar touch issue. But I fixed mine--or resolved it. I discovered it while scrolling through the reddit Sync app. I would have to press links twice because it wouldn't register the first time. Then for some reason, I discovered the issue:
IF the screen is moving (as in still scrolling from a swipe) ANY AMOUNT at all, the first touch does not open the intended link/target. Even if the screen scroll has slowed to an absolute crawl, but isn't COMPLETELY stopped, the first touch only 'stops' the screen. If I wait to touch until the screen has come to a complete stop, it works every time. Maybe my previous phones didn't have as tight of a tolerance on how much the screen can be moving before registering touches.
Other than that, the screen may be slightly less sensitive than other phones.
Not sure if this is the same touch issue you're having, but I hope this helps someone.
I came from a Galaxy S3 and have the same issue. It's driving me crazy!
Just to add to the topic I've come from a Nexus 6 and I'm experiencing the same issue. Definitely missed taps.
HidYn said:
Just to add to the topic I've come from a Nexus 6 and I'm experiencing the same issue. Definitely missed taps.
Click to expand...
Click to collapse
I am assuming the N6 does not have touch issues like this... I am going to be jumping to it from the G4, I think this is just an unacceptable phone. How is the size / handling of the N6 compared to the G4? That's my only concern...
Darth Pooh said:
I am assuming the N6 does not have touch issues like this... I am going to be jumping to it from the G4, I think this is just an unacceptable phone. How is the size / handling of the N6 compared to the G4? That's my only concern...
Click to expand...
Click to collapse
Honestly I've had every Nexus device and the Nexus 6 I wasn't the biggest fan. It had none of the touch screen issues but the camera was not on the same level and in my experience neither was the battery life.
I also much prefer the size of the G4 and I'm not a fan of AMOLED screens I can't stand the black ghosting that occurs on them.
I've already contacted the Three store here in the UK where I got my G4 and they are happy to exchange but honestly I won't be switching from the G4. We just need more people like on here to make themselves heard and hopefully LG come up with a fix or it comes down to a bad batch.
That's not to say the Nexus 6 is a bad phone but if they can fix the touch screen issues on the G4 there really is no comparison in my opinion.
This was brought up by someone else, but for those that feel the touch sensitivity / registration is not workigng so well, do any of you have a screen protector? Whether it is Tempered Glass or a Protective Film it could be inteffiring with the display?
Also, if you are having problems and have something on your screen for protection, what type of protection is it and what brand? Just figure it is worth a shot asking and seeing if there is a pattern.
woozzy101 said:
This was brought up by someone else, but for those that feel the touch sensitivity / registration is not workigng so well, do any of you have a screen protector? Whether it is Tempered Glass or a Protective Film it could be inteffiring with the display?
Also, if you are having problems and have something on your screen for protection, what type of protection is it and what brand? Just figure it is worth a shot asking and seeing if there is a pattern.
Click to expand...
Click to collapse
I'm using a CaseBase Tempered Glass Protector but my other half is rocking a naked G4 and the issues are still present. I actually already have another Protector on the way from a different manufacture because I initially thought that it could be the problem.
Then I began reading on here and Reddit and discovered we are not the only ones with the issue.
woozzy101 said:
This was brought up by someone else, but for those that feel the touch sensitivity / registration is not workigng so well, do any of you have a screen protector? Whether it is Tempered Glass or a Protective Film it could be inteffiring with the display?
Also, if you are having problems and have something on your screen for protection, what type of protection is it and what brand? Just figure it is worth a shot asking and seeing if there is a pattern.
Click to expand...
Click to collapse
No screen protector for me.
No screen protector here either... it's just super frustrating to have a flagship phone perform this poorly.
Dennisg34 said:
I'm finding it to be the opposite. While scrolling through my app drawer I end up starting up an app
Sent from my G4 using your mom
Click to expand...
Click to collapse
I'm actually experiencing both the issue in the OP and the issue you're having where I try to swipe to scroll but it ends up tapping instead, though they happen at different times. There seems to be something wrong with these touchscreens since it seems to be a common problem.

[Survey] How many of you have experienced the screen peeling problem?

Hi everyone,
I am seriously considering buying the Moto Z2 Force as a replacement of my old Moto X 2014 (I still love it but my screen got a bit shattered one year ago:crying.
The only thing that is holding me back is that screen peeling problem I heard of. So, after reading some threads I would like to see how spread the problem is by proposing you this survey.
In case you had the issue, it would be very useful for me to know how you solved (got a replacement, removed the shutterproof screen protector, ...?)
Thanks a lot!
Here I am, replying to my own survey!
Unfortunately, not as I would like to...
I bought it and on day 2 I noticed this issue https://youtu.be/KfEjQWtvckQ which is how everything starts I suppose...?? So, I think this will be a "In the first month case".
Now I have to think of what to do:
Keep it and wait for it... (what then?!)
Send it back to seller asking for a refund => Buy another model, other brand (It would be really sad though)
Send it back to seller asking for a change with another one (what if the new one will have the same issue?)
Removing somehow the screen protector and the glue (any tutorials? Will it void the warranty?)
Any suggestion is much appreciated
Thanks a lot
I knot sure what that video was suppose to show. But to me it showed nothing of importance.. I have had my z2 Force for about 2 months with no issues.. Use a screen protector or a case with one, and you should have zero issues.
doubledragon5 said:
I knot sure what that video was suppose to show. But to me it showed nothing of importance.. I have had my z2 Force for about 2 months with no issues.. Use a screen protector or a case with one, and you should have zero issues.
Click to expand...
Click to collapse
The video is supposed to show a problem with the shattershield screen where the outer screen protector lense is detached from the inner layer.
Some people on Lenovo forums reported screen peeling issue after experiencing something like the video shows.
On the same forum, some other people claim they had a screen protector on when the peeling started.
Anyway, I contacted Motorola Support and they:
Confirmed that if you remove the outer layer, the warranty is permanently voided for the whole phone... Not good
Suggested me to refer to the seller for a substitution since I am in the first two weeks after buying the phone
Still deciding what to do...
I tried the tempered glass screen protector I ordered.
It doesn't adhere correctly on the top of the screen but especially on the bottom, near the fingerprint scanner.
So, the screen is not perfectly flat.
kir89 said:
I tried the tempered glass screen protector I ordered.
It doesn't adhere correctly on the top of the screen but especially on the bottom, near the fingerprint scanner.
So, the screen is not perfectly flat.
Click to expand...
Click to collapse
I purchased a Otter Box Defender, and that might be why I have no issues.. On my G5 Plus I had a Otter Box commuter and a screen protector and they worked well as well.. If your nervous about that pone, best bet might be to replace with a different model.. I sure as hell would. Good luck.
kir89 said:
Here I am, replying to my own survey!
Unfortunately, not as I would like to...
I bought it and on day 2 I noticed this issue
which is how everything starts I suppose...?? So, I think this will be a "In the first month case".
Now I have to think of what to do:
Keep it and wait for it... (what then?!)
Send it back to seller asking for a refund => Buy another model, other brand (It would be really sad though)
Send it back to seller asking for a change with another one (what if the new one will have the same issue?)
Removing somehow the screen protector and the glue (any tutorials? Will it void the warranty?)
Any suggestion is much appreciated
Thanks a lot
Click to expand...
Click to collapse
Have the same issue and can hear that. But it seems to be normal. I can push in the screen a little bit. I think it's not the original foil of the top, which is pelling. I think it's hearable because it's plastic and elastic. I can see (by screen on) that's not the foil while I'm pressing the screen in. It's more the complete screen. Would it be the foil, I wouldn't see what I see by pushing in the screen. Plastic is easly elastic. That's all.
Here is an update.
Yesterday I received the other plastic screen protector I ordered.
It fits perfectly, since it's not as rigid as glass.
Since many of you have the same "clicking" noise while pressing the screen, I think I will try to use it in the next days to see how it goes. I have some weeks to think about keeping it or sending it back to the seller.
Hope everything will be ok, I'll keep you updated
kir89 said:
Here is an update.
Yesterday I received the other plastic screen protector I ordered.
It fits perfectly, since it's not as rigid as glass.
Since many of you have the same "clicking" noise while pressing the screen, I think I will try to use it in the next days to see how it goes. I have some weeks to think about keeping it or sending it back to the seller.
Hope everything will be ok, I'll keep you updated
Click to expand...
Click to collapse
It's not the foil, right? That's the plastic which is"clicking". I'm short-sighted and I'm pretty sure that I can see that's just elastic at the bottom. Looks so that the foil is ok and 100% save on the screen. But it's nice to have a elastic screen :laugh: No scratches after month. So, don't need a screen protector. The quality seems good. It's like wings of a airplane. Elastic, too And there is all ok, too. Normally
allrightlite said:
It's not the foil, right? That's the plastic which is"clicking". I'm short-sighted and I'm pretty sure that I can see that's just elastic at the bottom. Looks so that the foil is ok and 100% save on the screen. But it's nice to have a elastic screen :laugh: No scratches after month. So, don't need a screen protector. The quality seems good. It's like wings of a airplane. Elastic, too And there is all ok, too. Normally
Click to expand...
Click to collapse
I am not sure it's the foil or not... However, I don't think is the screen which is moving, that's probably more a refraction effect. We should ask to those that removed the protection layer, if they where experiencing this and after the removal it stopped.
Foil or not, if the "clicking" sound is so common even in devices without peeling issues, I will give it a try.
I just need to use it, only time will say if it was a good idea to keep it :fingers-crossed:
kir89 said:
I am not sure it's the foil or not... However, I don't think is the screen which is moving, that's probably more a refraction effect. We should ask to those that removed the protection layer, if they where experiencing this and after the removal it stopped.
Foil or not, if the "clicking" sound is so common even in devices without peeling issues, I will give it a try.
I just need to use it, only time will say if it was a good idea to keep it :fingers-crossed:
Click to expand...
Click to collapse
Screen is moving down at the bottom, for me it's 100% so. And if I do it carefully, I can see it without hearing it. But yes, would be nice if anyone can test it without the foil. But, I can trust what I see, all real. So, it's the plastic. Hope anyone else can confirm this.
Another problem, what I have seen. I have burn in at the bottom. The navigation buttons keeps/burn in. Now I have set up the moto fingerprint navigation and it should gone next time. And that's really good. Works very well. And the space of the screen is now bigger, nice effect.
But, good to know with the burn in. This smartphones are made for a short time, maybe 2 years. On my computer monitor I have never seen burn ins like that. So, it's a market/business. Screen not made for working over years
And what really is very very good is the battery. Have last time good 8.5-9h sot. So, that's better than many people think.
But back to the screen. That's the topic here. Maybe we have to bring it to the repair center after 1.5 years. Maybe because burn ins, peeling and so on. We will see
If you guys do the warranty replacement through Motorola and not your carrier they will send you a new moto z2 force with a 2nd gen screen if you ask em about it. They have a fix for it lol I just got mine back and it's totally different
ninjakira said:
If you guys do the warranty replacement through Motorola and not your carrier they will send you a new moto z2 force with a 2nd gen screen if you ask em about it. They have a fix for it lol I just got mine back and it's totally different
Click to expand...
Click to collapse
Ok, maybe I have a newer one. Here no scratches after months. Foil ok. Just the clicker at pushing. You don't hear that on your device? Which versions are 2. generation, after which produce date?
allrightlite said:
Ok, maybe I have a newer one. Here no scratches after months. Foil ok. Just the clicker at pushing. You don't hear that on your device? Which versions are 2. generation, after which produce date?
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Click to collapse
What am I supposed to be hearing on my device lol? And idk I just personally call it a 2nd gen screen cause it's easier to explain it like that to the people that I live around in my area ??there not to bright lol. I do know it's not the original shatter screen stuff that was peeling. it honestly was pretty hard for me to understand what my moto agent was saying to me when he explained it so I only caught bits and pieces. My model number is still xt1789-04 TMobile variant. I don't have a clicker also

Adhesive screen problem. I no longer trust Xperia

Hi. Sorry for my English. I have a problem with the display on my XZ1c. The same problem as with my previous z3c (3 times!). The screen takes off in the upper left corner. They have repaired it and after 1 year .... again !! Has anyone had that problem? I have had 9 Sony Xperia but I no longer trust ...
I do not want a larger size and the ONLY possible option is the future Iphone 12 (same size as XZ1c). But I like Android ...
gabrieltg said:
Has anyone had that problem?
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No issues here, and I've had mine from the start.
gabrieltg said:
and the ONLY possible option is the future Iphone 12
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I'd rather have a slightly larger screen than any iPhone, so if you consider that to be an option of any kind I'd jump ship now.
Any video sample
SXUsr said:
No issues here, and I've had mine from the start.
I'd rather have a slightly larger screen than any iPhone, so if you consider that to be an option of any kind I'd jump ship now.
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Thank you.
I prefer Android. I have never used Iphone. I know this forum is from Android but ... why don't you advise using IPhone?
It's a really annoying problem that I had many times with my Z3Cs. The device still has a lot of support but I'd never go back to it.
I currently have two X Compacts and two XZ1 Compacts and fortunately none of them have this issue (yet). I haven't seen any other reports of it on here before.
gabrieltg said:
Hi. Sorry for my English. I have a problem with the display on my XZ1c. The same problem as with my previous z3c (3 times!). The screen takes off in the upper left corner. They have repaired it and after 1 year .... again !! Has anyone had that problem? I have had 9 Sony Xperia but I no longer trust ...
I do not want a larger size and the ONLY possible option is the future Iphone 12 (same size as XZ1c). But I like Android ...
Click to expand...
Click to collapse
I replaced the screen on my XZ1c because I was having the same issue with the screen lifting up and the screen also had weird splotches of color either from it being bent out all kinds of stuff getting in there. Here are my experiences.
The way I fixed it was to buy some b7000 glue from Amazon and just put glue where the screen is lifting up.
https://www.amazon.com/Catpalm-Adhe...keywords=b7000+adhesive&qid=1590475714&sr=8-3
If that doesn't work I would recommend removing the whole screen, purchasing the screen adhesive strip from somewhere like witrigs
Link to adhesive:
https://www.witrigs.com/witrigs-back-cover-sticker-for-sony-xperia-xz1-compact
Then glue the screen back on with the adhesive strip and put a layer of b7000 all around the back of the screen. Just make sure not to put too much. This worked for me and I tested it and it's still waterproof.
But obviously I wouldn't recommend testings that.
Also if any of the glue is sticking out at the end it can be cut off our pulled off after it has dried.
gabrieltg said:
Hi. Sorry for my English. I have a problem with the display on my XZ1c. The same problem as with my previous z3c (3 times!). The screen takes off in the upper left corner. They have repaired it and after 1 year .... again !! Has anyone had that problem? I have had 9 Sony Xperia but I no longer trust ...
I do not want a larger size and the ONLY possible option is the future Iphone 12 (same size as XZ1c). But I like Android ...
Click to expand...
Click to collapse
I would recommend checking out the Galaxy S10e, it is a pretty great device which is not much larger than our beloved XZ1c, and some of the XZ1c developers are moving over to it too.
Here are the specifications for the Galaxy S10e:
https://m.gsmarena.com/samsung_galaxy_s10e-9537.php
I also attached a picture showing the size of the phones next to each other and some other phones.
One last thing,
I would recommend looking at this thread to see if they have other phone ideas:
https://forum.xda-developers.com/xperia-xz1-compact/help/alternative-to-xz1c-t3890142/page1
The Galaxy S10e 5.8“ is substantially larger than the XZ1C 4.6“ screen. I'd go with a Pixel 1 at 5.0" before going to a 5.8" screen.
betacrypt said:
The Galaxy S10e 5.8“ is substantially larger than the XZ1C 4.6“ screen. I'd go with a Pixel 1 at 5.0" before going to a 5.8" screen.
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That's true.
Though the overall size of the S10e is the same as the Pixel 1. The S10e has a larger screen since it has smaller bezels all around.
So if phone size is important it and not specifically the screen size I think it has better hardware, although worse developer support for now, I'm guessing. And battery life also isn't as good.
Link of phone size comparison:
https://mobiledevicesize.com/compare/#888,1182,678;1
(Comparison in attached pictures)
Old thread, but still very relevant.
I am interested to know what would be the best solution in this case for the XZ1 Compact. I can see that even the adhesive Sony is selling to ASWO for this device is not gluing the screen onto the body properly.
Ephesus said:
If that doesn't work I would recommend removing the whole screen, purchasing the screen adhesive strip from somewhere like witrigs
Link to adhesive:
https://www.witrigs.com/witrigs-back-cover-sticker-for-sony-xperia-xz1-compact
Click to expand...
Click to collapse
How is that Witrigs adhesive? Is it water resistent in and of itself or just as good as the Sony one?
Did anyone try heating it up before and after placing the screen onto the body?
EDIT: The adhesive is Hot-Melt. Heat it up to at least 60 C and it will glue the screen like factory.

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