Anyone else having touchscreen issues? - G4 Q&A, Help & Troubleshooting

Every once in a while I can't swipe down the notifications bar and the top 10% ish of the screen doesn't respond to touches.
Also, I seem to get quite a few false touches

I think i may have issue but not too sure will keep a eye out
Sent from my LG-H811 using XDA Free mobile app

misteroh said:
Every once in a while I can't swipe down the notifications bar and the top 10% ish of the screen doesn't respond to touches.
Also, I seem to get quite a few false touches
Click to expand...
Click to collapse
I have an issue that is 100% reproducible on my G4.
1. I set in Dev option for the animations to be .5x
2. Swipe between home screens left, right left, then press any of the shortcuts in the persistent are of the screen (phone, camera etc).
3. Now try to do the same thing but press any app shortcut or even the recents button. it works fine. I think this is a software issue.
I freaking starting to hate LG UI.

No issues on my G4, however...
I had the same exact issues on the G2 where the digitizer and the screen had to be replaced time and time again, and it'd just break again. Seems like the heat makes it so touches don't register.

I posted the other day about an issue mainly in Pinball Arcade, where taps occasionally weren't registering a flipper activation. This problem seemed to extend into the OS itself, as I have had some hiccups while typing or navigating. I just wiped everything and am trying again...we'll see. But I want this figured out by early next week so I can take advantage of the 14-day period.

Seems to happen when the top part of the phone is really hot

I'm having issues with the touch screen just not registering taps randomly. i can be in chrome scrolling and just have it stop scrolling then decided to start up again and i have to press an app icon multiple times to get it to register. ive only had the phone for 5 hours now. very pissed.
going to go return it now. was going to get the nexus 6 and i should have in the first place.

Some taps not registering here too...sucks, but i don't see any other phone I like out there.

same here I'm having bad touch screen issue, will be returning just paid $635 for this

.. I just started having this issue after the recent tmo update.. Wtf

Don't seem to be having any touchscreen issues. Mine is only heat related. Getting new phone delivered today. Hopefully that will fix it.

rsbenedict said:
Don't seem to be having any touchscreen issues. Mine is only heat related. Getting new phone delivered today. Hopefully that will fix it.
Click to expand...
Click to collapse
It's normal to heat up the first few days while it downloads and installs all your data.

I've had my phone two weeks. It heats up to over 107F while listening to Tune-in Radio. Yesterday at the T-Mobile store it went from 81-107F after 5 minutes of talking on the phone and about 5 minutes of Tune-In Radio. The hottest I've noticed is 117F. This is under normal operation and NEVER happened with any other smart phone I've had (I've had smart phones since 2005). It will be in my pocket and I have to take it out because it's so hot. I don't play intensive games or do anything really intensive on it. The most intensive thing I do is watch youtube videos or periscope. I use this phone exactly as I used my G3 two weeks ago. Nothing has changed and no new apps.

rsbenedict said:
I've had my phone two weeks. It heats up to over 107F while listening to Tune-in Radio. Yesterday at the T-Mobile store it went from 81-107F after 5 minutes of talking on the phone and about 5 minutes of Tune-In Radio. The hottest I've noticed is 117F. This is under normal operation and NEVER happened with any other smart phone I've had (I've had smart phones since 2005). It will be in my pocket and I have to take it out because it's so hot. I don't play intensive games or do anything really intensive on it. The most intensive thing I do is watch youtube videos or periscope. I use this phone exactly as I used my G3 two weeks ago. Nothing has changed and no new apps.
Click to expand...
Click to collapse
Yeah, that's probably not normal if it's been two weeks. Mine was only warm the first two days, but it quickly resolved once everything's properly set up.

What's funny, is she went down a list of why my phone might be hot: did you leave it in the sun? are you playing intensive games? a case can cause the phone to get hot. using your screen at high brightness can cause the phone to overheat. LOL
I told her that when play store updates 2 apps, it gets hot. She said she could fix that and promptly went to my settings and turned off auto-update. REALLY?

Valkyrie743 said:
I'm having issues with the touch screen just not registering taps randomly. i can be in chrome scrolling and just have it stop scrolling then decided to start up again and i have to press an app icon multiple times to get it to register. ive only had the phone for 5 hours now. very pissed.
going to go return it now. was going to get the nexus 6 and i should have in the first place.
Click to expand...
Click to collapse
I bought phone last week and experiencing the same exact thing. Also when texting. Very mad too as I was going to get Nexus 6 too. Well within 14 days so returning tomorrow
---------- Post added at 07:55 AM ---------- Previous post was at 07:51 AM ----------
rsbenedict said:
I've had my phone two weeks. It heats up to over 107F while listening to Tune-in Radio. Yesterday at the T-Mobile store it went from 81-107F after 5 minutes of talking on the phone and about 5 minutes of Tune-In Radio. The hottest I've noticed is 117F. This is under normal operation and NEVER happened with any other smart phone I've had (I've had smart phones since 2005). It will be in my pocket and I have to take it out because it's so hot. I don't play intensive games or do anything really intensive on it. The most intensive thing I do is watch youtube videos or periscope. I use this phone exactly as I used my G3 two weeks ago. Nothing has changed and no new apps.
Click to expand...
Click to collapse
Mines got pretty hot too when updating apps the first day of use, hottest I've ever felt a phone. I've been working at T-Mobile since 2009 and I always thought customers would exaggerate about a hot phone.

Different kind of touch issue
When i place my mobile on bed or any soft surface, the touch does not respond. Am unable to pull down the notification bar. Tried multi touch app and it does not recognize the touches itself. Someone help me out pls.

misteroh said:
Every once in a while I can't swipe down the notifications bar and the top 10% ish of the screen doesn't respond to touches.
Also, I seem to get quite a few false touches
Click to expand...
Click to collapse
Mine is perfect except if it's plugged in and charging. It's much less responsive then, and needs a much firmer touch.
Sent from my VS986 using Tapatalk

brainwash1 said:
Mine is perfect except if it's plugged in and charging. It's much less responsive then, and needs a much firmer touch.
Sent from my VS986 using Tapatalk
Click to expand...
Click to collapse
I just noticed this last night as well. I had it plugged in and it started to slow down a bit (Thermal throttling) and touches were less responsive.
At this moment it's working great. I really hope this isn't a heat/hardware thing

rsbenedict said:
I've had my phone two weeks. It heats up to over 107F while listening to Tune-in Radio. Yesterday at the T-Mobile store it went from 81-107F after 5 minutes of talking on the phone and about 5 minutes of Tune-In Radio. The hottest I've noticed is 117F. This is under normal operation and NEVER happened with any other smart phone I've had (I've had smart phones since 2005). It will be in my pocket and I have to take it out because it's so hot. I don't play intensive games or do anything really intensive on it. The most intensive thing I do is watch youtube videos or periscope. I use this phone exactly as I used my G3 two weeks ago. Nothing has changed and no new apps.
Click to expand...
Click to collapse
If you don't mind me asking, what are you using to monitor the temp?

Related

Robo Defense

I sent an email to the developer of Robo Defense to let him know that game isn't working on our phones and that it's causing freezing issues as well as overheating. He asked me to send him the log dump from my phone and he just responded with an inquiry to test it out without the sound enabled. He's suspecting sound to be cause of the issue
Now i just played the game for 10minute or so without sound enabled and it ran great without a hitch and it didn't get hot enough for me to get worried
Can some of you run the game without sound for a prolong period of time to see if it works?
Also based on the description, it looks like there is an issue with sound with atrix as well
Atrix: Disable sound to improve stability
Click to expand...
Click to collapse
I have always played RD with disabled sound, and it works just fine on SGS2. It does heat up however quite high, and eats TONS of battery juice. With sound off (my usual mode) I would say it heats up about as much as "Aporkalypse" or "Plants vs Zombies" (both no sound too)
P.S. thanks for doing the work with the dev.
Same on mine. No sound it works, sound it freezes. Mine doesnt get any hotter than my n1 did while playing and its still chugging after a year and a half so I'm taking that to mean that the heat is not an issue..... hopefully lol
krabman said:
Same on mine. No sound it works, sound it freezes. Mine doesnt get any hotter than my n1 did while playing and its still chugging after a year and a half so I'm taking that to mean that the heat is not an issue..... hopefully lol
Click to expand...
Click to collapse
If you run it with sound on and it freezes, it gets hot if you don't close out robo defense
So i got quite a few levels of robo defense completed with sound turned off and it plays great without any issues. No high heat issues either
ph00ny said:
If you run it with sound on and it freezes, it gets hot if you don't close out robo defense
Click to expand...
Click to collapse
I cant say as I ever sat there with it froze waiting to see if the phone would get hot. It does not when it is running gimped with the sound off, it gets no hotter than it did when functioning normally as on the N1.
It's true of other games unfortunately. Galcon and Apparatus both also crash when sound is enabled. Some games of the market specifically indicate to disable sound to increase stability, though don't specifically say this device.
I have reported issues to the Apparatus developer(s) and they indicated difficulty tracking down causes for freezing.
I've been playing it since I got my GS2 4 weeks ago. Its running fine without the sounds. I do not have a problem with heat. Its the same with other games when played for long periods of time. Good game
krabman said:
I cant say as I ever sat there with it froze waiting to see if the phone would get hot. It does not when it is running gimped with the sound off, it gets no hotter than it did when functioning normally as on the N1.
Click to expand...
Click to collapse
Sadly i had to since i was trying to get the author of the game some fresh logs while it was freezing up and it got hot enough to get me worried after a few minutes
Ah, thanks for that. I had some oddity when I was on villian rom where the phone would overheat and shut down. Never did find figure it out but there is most def a problem with the cpu going to 100% and not clocking back down for whatever reason under certain conditions and I would guess you were seeing that here. My phone shut down a few times before I figured out it was heat as it would do it sitting idle after use and I had to "catch it in the act" before I figured out it was overheating. Then I stuck it out and tried to associate it with an app or service but failed to do so. Must have overheated it a half dozen times before I started getting nervous and switched roms. At any rate I know that at least my phone can take a few overheats to shut down and survive. In the back of my mind though is the thought that I might have taken some of the life out of the phone as who knows how good the thermal protections are?
I have had this problem on the sgs2 but I stopped it freezing by ticking the option "reduce framerate". I still get sound but both sound and graphics are not as good. This game was awesome on my Nexus One
Just a +1 from me with Robodefence and the SGS2
Robodefence freezes every few minutes, but there does seem to be a pattern in that it will freeze on exactly the same level several times in a row. If I manually save and exit every level or two then it will run for about 5 levels after the last game save and then freeze.
I have submitted several error reports.
OVMorat said:
Just a +1 from me with Robodefence and the SGS2
Robodefence freezes every few minutes, but there does seem to be a pattern in that it will freeze on exactly the same level several times in a row. If I manually save and exit every level or two then it will run for about 5 levels after the last game save and then freeze.
I have submitted several error reports.
Click to expand...
Click to collapse
Go into options and untick enable sound. Not as good without sound but you soon get used to it....still keeps me amused for an hour each day
i played two variantes of robodefense (simple+HD)(sound enabeled) and had no problems so far ,now is the first time i hear about this in this thread
ledavi said:
i played two variantes of robodefense (simple+HD)(sound enabeled) and had no problems so far ,now is the first time i hear about this in this thread
Click to expand...
Click to collapse
Same here, played it for 2 months with sound on and off and haven't had a single issue.
heavygunner from com2us also crashes on sgs2 when the sound is turned on. wierd.

Handset getting very hot

Hi all,
I know this has been asked before but instead of hijacking someone else’s thread I thought it best to start my own.
I got the HTC one X last Saturday (07/04/12) I have been messing around and getting used to the phone for a week now as I was an iPhone user. So I have not done much with the phone lately. Today I decided on my lunch break to play the game Where's My Water. After about 20 mins I noticed that the screen was very hot. In fact it was that hot it was uncomfortable to touch (mainly at the top) also the back of the phone (mainly at the top) was hot.
I know some people have mentioned that the handset get warm but mine is getting very hot, is this normal for this phone or would this be classed as a fault?? If this is a fault what should I do, contact HTC or go back to the retailer?
Thanks
As far as I know, you would check with retailer for replacement, if this turns out to be a defect. Mine never got that hot, but I don't remember playing for more than few minutes.
THanks schriss for a quick responce. I would also like to hear from other users who have done a bit of gaming on the phone to see if they also experience the same heat issue.
I have this problem too, but I've seen many others report this so I'm wondering if this is just the way the phone is made.
Is there any definitive way to find out how hot my phone gets, without relying on my feeling, such that I can send some actual numbers to HTC support/cross verify with you guys that this is actually an individual phone defect, and not just bad design present on all of the HOXs?
How much is infrared/laser thermometer?
---------- Post added at 03:24 PM ---------- Previous post was at 03:01 PM ----------
I just launched Shadowgun for 5 mins and phone got worm, not nowhere near "hot". It didn't become wormer and wormer, just stayed "worm".
mine tends to get really warm on charging and when im on a long duration call..otherwise its okay..
Official HTC Statement: HTC One X is normal to overheat
Well that's a big party pooper.
JayceOoi: My wife found the exact same link yesterday at work and sent it to me. I decided to try and call the retailer anyway and they agreed to swap it out. So today I have a new phone and will need to pop it on charge tonight and see what it does after a gaming session.
I know they can get warm but not the temps I was getting Fingers crossed.
It's subjective.. I guess until we all get infrared/laser temp, we can't compare. For me it never gets hot, its always either worm or very worm, but I would never call it hot.
Abernus said:
Hi all,
I know this has been asked before but instead of hijacking someone else’s thread I thought it best to start my own.
I got the HTC one X last Saturday (07/04/12) I have been messing around and getting used to the phone for a week now as I was an iPhone user. So I have not done much with the phone lately. Today I decided on my lunch break to play the game Where's My Water. After about 20 mins I noticed that the screen was very hot. In fact it was that hot it was uncomfortable to touch (mainly at the top) also the back of the phone (mainly at the top) was hot.
I know some people have mentioned that the handset get warm but mine is getting very hot, is this normal for this phone or would this be classed as a fault?? If this is a fault what should I do, contact HTC or go back to the retailer?
Thanks
Click to expand...
Click to collapse
I have this problem of overheating too...
which is also playing games mostly
at the top part too...
I knew how hot it was by using this app called batter indicator
it went to 55 degrees Celcius and as mentioned by the previous post it's normal
it always happens though, whenever I play games and have to stop
I'm also wondering whether I should check with my retailer
may I know where you got your phone from?
Abernus: How is the result of your new set?
for me i experienced this one time , i was just starting a call and i felt the phone is getting so hot next to my ear , i ended the call as soon as i can ( it was my boss , i dont htin he will belive me if i told her that i have to end up the call becaus emy phone is geytting hot ) and the device temp didn't go down so i turned it off for a while the turned it , it seemed fine after that
I noticed mine was getting quite hot today just in stand by mode it shut its self off after a while, think i may have a fault on the handset as when i checked to see how the battery was doing just before it shut down it was on 28%
This happened to me browsing for 20 minutes straight on the 1.28 OTA. The battery monitor was reading 55C. I do not understand the reason for all this heat. I guess I can see gaming getting it that hot, but browsing with no Flash?
Needless to stay I think I'm going to stick with the Galaxy Nexus for a while longer and send back the One X. Too many issues for a $700 phone.
Well after having my new handset for a few days now I can confirm it gets nowhere near as hot as the old one did. However there is a different fault now. The screen seems loose in one corner of the device.
I have been reading reports of screen flexing. When I press (not hard) on the bottom left of the screen you have hear the screen stick back down the pop up again. If you give it a slightly harder press it will stay stuck for a while and then pop back up. There is no visible gap between the screen but there is play in the screen. Not sure if I should take this one back or just leave it as the phone still works.
Well after having my new handset for a few days now I can confirm it gets no where near as hot as the old one did. Hwoever there is a different fault now. The screen sems loose in one corner of the device.
Mine went for 100% to 70% in 1 hour and i was not running anything on it, it got hot just under the camera, it went up to 45.9c , I checked running processes and facebook was using 10% my highest process, strange how i have never even used it, I killed it and it re-appeared, I decided to re-boot the phone and everything went back to normal.
I have not played a single game on my HOX since i got it, so much for ICS , and android closing down misbehaving software automatically.
John.

Impressions & Questions

I've had this phone for a little over three days now. Overall, I absolutely love it. The only smartphones I've ever owned were the Evo lines, so this was a big leap for me, and I'm not sorry. However, there are a few issues with it.
First is a strange antenna issue. I have the Sprint version of the Optimus G, updated and rooted. When the network mode is set to LTE/CDMA, the 3G antenna will only turn on very rarely, leaving me entirely without internet access. I was about to return in when I realized that the issue is solved when I change it to CDMA only. We don't have LTE in my area, so I don't mind leaving my LTE antenna off. I'm not sure if it's an issue with my phone alone, or if it's a software issue that others have.
Then there's the screen. The screen itself is BEAUTIFUL, and I have no issues with it. But the screen scratches like crazy! I am extremely careful with my phones, and this one in particular. I kinda bought it on impulse, so I didn't have time to order a screen protector for it (one should be in tomorrow though). So I have been treating it with extra, almost paranoid caution. It's only ever been in my pocket while at work (nice khakis, so nothing harsh), and otherwise it's been undisturbed on a table. I check my pocket for any abrasive lint often since there's no screen protector on it. But the screen has developed about a dozen or so scratches, and one of them deep enough to distort the screen when it's on. I don't know how this is happening (the deep one happened in the space of five minutes, inbetween two texts, and was merely put into and removed from my pocket.)
Also, the battery life is kinda crappy. I live near a tower, so always have full signal. At work I'm on wifi, so that's not an issue. The battery scarcely lasts through work, with VERY light usage, and is nearly dead by the time I get home. Today, from the time I woke up with it at 100% to the time I got to work (about 2 hours, with constant near-full signal), the phone dropped from 100% to 76%.
Are these normal issues, or am I the only one experiencing them? I want to love this phone so much, but these seem like serious flaws to me.
I too had to change to CDMA so dont know what is wrong with that. And the scratches is weird ive dropped mine a few times and dropped my keys on the screen and nothing. And my battery is phenomenal. Seems like you have a dud.
Sent from my LG-LS970 using xda premium
In regards to the screen....this may sound like a stupid question and I don't mean to offend, but did you remove the temp screen protector that it comes with? I've not had one issue with my screen being scratched and I can't say I've been all that good to it for the last week.
I've had the phone for a full week now and I have not experienced 3G drops with LTE/CDMA mode enabled. Also haven't scratched it either (thankfully). I constantly put it in and out of my jean pocket throughout the day, so I don't really understand how yours got to be that way.
As far as battery life, I too don't see the issues you're having. Typically I pull it off the charger at around 7AM and can easily get 12 hrs+ with normal usage. Even with Android OS taking up the bulk of my battery (seems to be awake a lot). Lot's of people saying its a battery drain bug, etc. etc. etc...but if I'm getting 12 hrs easily, and 24 hrs with light usage, I don't have a problem with that.
-Screen brightness at 60%
-Wifi on all the time (connected at home and at work - probably helps, lol)
-2 Gmail accounts pushed constantly, Facebook messenger, and a few other apps that auto-update on schedule (news readers n stuff)
-My commutes to and from work - I listen/watch podcasts and/or read. Which means the screen is on the entire time (approx a 1hr commute). All said, my screen-on time sits at around 3 hrs for me.
I'll post some screenshots in a minute...
Here
Sent from my LG-LS970 using Tapatalk 2
No scratches or weird battery issues here. My first two days the battery life was horrid. Afterwards I did some update and poof like magic.
Anyone have any info on the boot loader unlock initiative? I miss aosp
got this phone for sprint yesterday after having a BB for 5 years .. and i'm loving the beautiful screen,.
Only hiccups is maybe the battery... Yesteday i had it full on 100% then after 2 hours went down to 80%..
I'm currently in the office charging the phone to 100% will remove it and do normal routine on it and see how long it last.
JSchoey said:
In regards to the screen....this may sound like a stupid question and I don't mean to offend, but did you remove the temp screen protector that it comes with? I've not had one issue with my screen being scratched and I can't say I've been all that good to it for the last week.
Click to expand...
Click to collapse
Haha, I actually checked for this before posting. It is absolutely something I'd do.
After reading these and other comments about the phone, I realized I probably had a dud. I went to the Sprint store a couple days ago and swapped it out for a new one, and it's running beautifully, with none of these issues. So I guess I just got a faulty one. Thanks all for responding!
Smyc151 said:
Haha, I actually checked for this before posting. It is absolutely something I'd do.
After reading these and other comments about the phone, I realized I probably had a dud. I went to the Sprint store a couple days ago and swapped it out for a new one, and it's running beautifully, with none of these issues. So I guess I just got a faulty one. Thanks all for responding!
Click to expand...
Click to collapse
Good to hear! Sorry, I had to ask...my girlfriend had the same problem with her phone she got a couple months ago and it was because the temporary screen protector was still on the phone!
Anyone finding it gets kinda hot? I've read some owners complaining about this and it was mentioned in some review somewhere. Wondering how widespread it might be. Might be that people keep all 4 cores running 24/7. I don't see the point if you're web surfing, talking, texting. I keep it on Eco Mode most the time.
I've only notice it get warm once or twice, but even then it was barely noticeable. But I've had eco mode on since I got the phone, and it's not hesitated or stuttered once.
Sent from my LG-LS970 using xda app
We are thinking of switching to Sprint, so we went to Best Buy and picked up one of these phones and I'm very impressed with it so far.
Actually this is the second one because the first one had a factory defect in the chrome around the screen. It get home with the 2nd one and notice there is a speck of dust under the glass.
I'm going to return this one in a day or two and see if the third one is a charm. If not, I'm not getting a forth one!
Any suggestions on a different phone for Sprint if this one doesn't work out? To me the only other phone to get would be the Note 2 and then the GS3.
A little help here guys. I was planning to return mine because of battery problem. Like i tried playing Dead Trigger, current battery is 54%, 30 brightness, sync and data is off. I played for good 5 minutes and it dropped to 48%. One more test is after it got 100% full charged, i unplugged it, Wifi is on still 30% and not using it for a couple of minutes it dropped to 97% and im not even using it!
So i want to return it.
The question is:
Do i have to pay for replacement? I got mine at BestBuy for 99$ almost a month ago.
2nd is will still they accept it now it got scratch on four sides. Any suggestion?
iibishop said:
A little help here guys. I was planning to return mine because of battery problem. Like i tried playing Dead Trigger, current battery is 54%, 30 brightness, sync and data is off. I played for good 5 minutes and it dropped to 48%. One more test is after it got 100% full charged, i unplugged it, Wifi is on still 30% and not using it for a couple of minutes it dropped to 97% and im not even using it!
So i want to return it.
The question is:
Do i have to pay for replacement? I got mine at BestBuy for 99$ almost a month ago.
2nd is will still they accept it now it got scratch on four sides. Any suggestion?
Click to expand...
Click to collapse
As long as it hasn't been over 30 days and the phone doesn't look "abused" then you should be fine, also if it's been under 30 days i would add geeksquad protection especially if you plan on rooting, i thought it was a bad investment at first, then when talking to a tech after my evo4g bricked he just said to "make sure the device doesn't power on" and they will replace it needless to say i took a ballpeen hammer too it and got a shiny new one 2 days later.
I took the LG back and got the GS3. I've already had to clear the cache on the galaxy because of excessive battery drain.
If the GS3 fails me, I'm gonna try the Note 2.
Sent from my SPH-L710 using xda app-developers app
Yep, on eco mode the battery is outstanding. The phones is faster than my wifes S3 on eco mode, and I get nearly 2 days without charging. I had the note II for a week and that is just as good but was too big for me. This phone impresses me everyday.
Sent from my Nexus 7 using xda app-developers app

Serious over heating issue

So ive had my Tmobile G4 for about 3 weeks now. Ive been using the G series since it started. I love the G4 but wow ive never had a phone with this type of heating issue.
There is not a time when the phone js not at least warm to touch. Few times a day it gets to the point where its too hot to touch at all. Forget about making a phone call way to hot to lut against face.
Im not doing muxh of anything either. Web browse etc... But its hot at idle screen off just sitting there.
Anyone have issues with heating? Multiple times its given me the over heating message and shuts off phone.
Last night for example it got to 80c.... Thats fricken hot!
Could factory reset help it? I dont know what to do at this point? Am i just having to get a replacement? As i type this from my g4 sensors showing high 60 to low 70C.
The heat is generating from the top half of the phone btw. Like at the camera it feels like.
Any suggestions or help? Thanks
Syntax323 said:
So ive had my Tmobile G4 for about 3 weeks now. Ive been using the G series since it started. I love the G4 but wow ive never had a phone with this type of heating issue.
There is not a time when the phone js not at least warm to touch. Few times a day it gets to the point where its too hot to touch at all. Forget about making a phone call way to hot to lut against face.
Im not doing muxh of anything either. Web browse etc... But its hot at idle screen off just sitting there.
Anyone have issues with heating? Multiple times its given me the over heating message and shuts off phone.
Last night for example it got to 80c.... Thats fricken hot!
Could factory reset help it? I dont know what to do at this point? Am i just having to get a replacement? As i type this from my g4 sensors showing high 60 to low 70C.
The heat is generating from the top half of the phone btw. Like at the camera it feels like.
Any suggestions or help? Thanks
Click to expand...
Click to collapse
Is the battery draining abnormally fast? Check the usage for play service, could need that fix
If you live in a hot area like me, such as LA, then you probably experienced phone shutting down while using phone as a GPS due to the overheat.
I've never Had that problems with all of my previous phones but I'd give few software updates for optimization.
Sent from my LG-H811 using XDA Free mobile app
Yeah battery is draibing very fasy. I use a battery monitor and nothing is sucking it up.
Also, i live in Arizona where it has been 110 degrees daily. Though it hasnt shut down from heat outside or when using gps yet.
It shut down with over heat warning last night in my apartment where its 67 degrees in here while i was on google.com just browsing. So im clueless right now.
I just cleared cache partition and booted to safe mode to see if it runs any better.
I can leave my phone on my table for an hour and pick it up and itll still be scorching hot doing nothing. Its literally never not hot to touch.
Yeah. That's the mytmobile app... Unchecked all the boxes in the settings. Helped me
Sent from my LG-H811 using Tapatalk
My 1st Tmobile G4 Online Preorder had some problems mostly screen. I sent it back. I went to the store and bought one. That one was always hot as well. It was always throwing warnings at me. I had Gmaps on in my car with the AC on and only 70F out the time and it shut down on me. I called Tmobile and did some master reset etc and still was the same. I finally just went back to the store and told them to exchange it after they seen how hot it got in store. Tired to tell me I was at 15days when I went back in but I called in a few days before and asked what day was the 14th Monday or Tuesday I guess they count Purchase day as day 1 and that's what I thought but the person I talked to said no but they called Manager and they honored it. This phone finally seems to be good a few little issue's but they should get worked out soon with software we all hope. The 1st 2 phone's I had the Update Pushed to my phone the 3rd one was already on the phone so might be newer batch ? I was not happy spending over $600 on the phone with the issue's I had on those til this 3rd one which is good so far.
Syntax323 said:
I can leave my phone on my table for an hour and pick it up and itll still be scorching hot doing nothing. Its literally never not hot to touch.
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Click to collapse
Then I'd say that even when it's doing nothing, it's still actually doing something, maybe just something it shouldn't be doing.
My Verizon G4 ran warm, and I was disappointed with the battery life. Different monitoring tools were unable to point me to what app (?) was causing the problem. Sometimes it would stay cooler after a reboot. Mine was never just constantly hot, however. Mine would be cool sometimes when sitting around, and then sometimes warm. Like taking it off the charger in the mornings, some days it would be cool, others it would be warm (~95F or so), when it had been just sitting there with the screen off.
Just now for example. After i replied here i out my phone on my table. I just now picked it up and it was 74 C. Scorching. Like its just gonna melt ibro a pile of G4 goo lol.
I guess ill call my store on Monday. Safe mode and clearing cache partition didnt help at all.
Syntax323 said:
Just now for example. After i replied here i out my phone on my table. I just now picked it up and it was 74 C. Scorching. Like its just gonna melt ibro a pile of G4 goo lol.
I guess ill call my store on Monday. Safe mode and clearing cache partition didnt help at all.
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Click to collapse
Are you using a case with it? I recently had overheating issues and figured out that the leather wallet case I was using was causing my G4 leather to overheat. It went as high as 112°5F But as soon as removed it it went back to normal.
Sent from my LG-H811 using XDA Free mobile app
jjdevega said:
Are you using a case with it? I recently had overheating issues and figured out that the leather wallet case I was using was causing my G4 leather to overheat. It went as high as 112°5F But as soon as removed it it went back to normal.
Sent from my LG-H811 using XDA Free mobile app
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Click to collapse
Nah I have the black version normal backing not the leather version. I have the thin Tech21 case but i took it off a week ago to see if this helps.
As im typing this my phone is at 75C which is 167 degrees F! So hot!
Possible a Facorty reset could help? I really dont have many apps installed right now either. Since its relatively new ive been slowly installing apps. I started blank, didnt install anything from backups etc. The apps i do have installed are pretty basic. Nothing syncing or running. Ive been clear the recents aswell just to try. Frustrating
Have you tried turning off WiFi? I've noticed occasionally that my phone will constantly drop WiFi on my home router and reconnect a few seconds later, repeating this until I restart the router. All of that constant disconnecting and reconnecting makes it pretty hot...
Sent from my LG-H811 using Tapatalk
All latest smartphones heat up
Sent from my SM-G920T
Supersanborn said:
Have you tried turning off WiFi? I've noticed occasionally that my phone will constantly drop WiFi on my home router and reconnect a few seconds later, repeating this until I restart the router. All of that constant disconnecting and reconnecting makes it pretty hot...
Sent from my LG-H811 using Tapatalk
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Click to collapse
Yeah its happening regardless. I turn data off when im on wifi and my wifi never loses connection, it stays constant. Though i did try a few days ago using no data or wifi and same dral, just hot.
Have you tried a factory reset? I leave my wifi on and stream music and everything. The only time it gets warm is when I Fast Charge. But I mostly wirelessly charge so its still cool.
Maybe you should exchange it.
I'm second on that doing factory reset. Seems like you have a corrupted profile or rogue app, or both.
Sent from my LG-H811 using XDA Free mobile app
What sensors are you referring to? With wich app? That's fundamental
I were having over heating problems on my G4. It were so hot at one point that my 6 year old daughter picked it up to play a game on it. The phone was that hot my daughter actually started crying cause the phone burnt her hand. This is not good. I have an awful lot of applications on my handset, over 300 so before I contacted LG I did a LG backup and reset. I restored probably half the apps what I had and a week after I haven't had a problem and the phone seems to be running as it should. The phone isn't even warm.
My theory is the G4 has 64bit processors. The snapdragon 810 processors were known for over heating and the G4 uses the snapdragon 808 processors for this reason. The 64bit processors deal with twice the data at the same time to the old 32bit processors and this contributes to them getting too hot. I feel that a few tweaks by developers and updates from LG is what's needed to combat the over heating. Time is our friend here and a bit of common sense. When you install a new app and overheating occurs then just remove the problem app. I always see how the app affects the handset now for over heating problems.
The 64bit processors in the G4 are new and need to have some updates to combat the overheating I feel. I recommend a system restore, debloating and only using the apps what you need.
I remember when pc's went from 32bit to 64bit processors. There were processors burning out, melting, water cooling became popular and bigger fans to combat the over heating. In time it sorted itself out so I feel this is the case for the G4 and other new handsets running 64bit processors.
Hope this helps.
Did anyone try unchecking the boxes in the my T-Mobile app? My phone went from 50% to %5 in less than 30 mins running crazy hot. You could also try uninstalling the app updates, or using the debloater tool on xda to disable it.
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Same here, although not so hot that it "burns". iPhone 6 got warm but never so hot - software improvements should help combat this over time. +1 on the debloat tool.
One may argue the dead air via removable back cover can act as an insulator vs a compact design. Maybe just get an Otterbox/Thick case so you can't notice the heat as much? Could possibly lower battery lifespan though.
I've had my AT&T G4 for a little over a week. The first couple days the battery life was horrendous so I did a factory reset. The battery life improved greatly however that's when I noticed the top half of my screen getting unbearably hot. Another factory reset didn't solve the issue. So I talked with an AT&T Rep and am taking mine in for a replacement now. Hopefully will resolve this issue. Will update.

Is your Replacement Note 7 working properly?

Hey guys, replacement day is approaching, and I keep reading these articles about overheating / overdraining battery issues in the replacement Note 7.
I wanted to open a main thread about how everybody who got a replacement Note 7 is doing and if they can report any issue...
So, if you have replaced your Note 7, how is it doing?
tnx for participating!
Edited:
Check this out...
http://money.cnn.com/2016/09/27/technology/samsung-galaxy-note-7-fire-china/index.html?source=zacks
Doesn't look like a Hoax.
Whadda???
As well as the first. No issues here?
Got mine a week or so ago, no issues here. I managed to root it again using Sprint userdebug and it runs much better than the previous note did. Battery also seems to run very cool. The highest temp Ive seen was 34ºc, which is incredibly cool. That was while I was out playing Pokemon Go during a hot afternoon by the way!!
No issues here, other than occasional SD820 lag.
No problems here either...
Agreed, Jo issues other then slight SD820 lag but since the new update its far smoother than the old Note 7 I had and only has the occasional stutter.
Edit: Battery life is still fairly similarr, however, I think that's due to my personal usage.
Works great, the was a couple of minor things that were different. I can't remember what since they were so insignificant
.
Got the replacement on Sep 21
Today, Sep 25, about 11 am, my note 7 got uncomfortably warm, it can be felt both on the back through the synthetic leather cover (wallet case) and on the front, but mostly on the back.
Turned the phone off for at least 5 minutes, then turned it back on, within a minute it gets warm again, and in about 4-5 min. it gets warmer, unusually warm.
Turned it back off for at least 30 min., turned it back on again, and this time I can't even input my security PIN, the screen isn't responding.
I turned it back off, take off my 256 GB SD card.
Called Samsung (The recall Phone#), they answered right away (very surprised) told them what happened, she then told me that this is not the first time they had this issue with the new replacement Note7, she transfer me to the support department, she told me the tech support department should issue me some kind of report# or whatever, I forgot, so that I could bring that to ATT to get another replacement phone.
The support reps just told me to bring the phone to the store to get it replaced.
Went to ATT Corporate Store in Rancho Cucamonga, CA.
The sales person told me that I'm the second person with the same issue. The store can't issue a second replacement phone, she suggested me to bring it to ATT Device Support Center in Rancho Cucamonga.
But by then it's already close to 5 PM, Sunday. The office/store will be closed in few minutes.
So the ATT store clerk says to bring it to Best Buy where they have ATT reps inside to get it replaced.
So I went there, bad news....the wait is long...I decided to come back the next day.
End of story.
Now, Sep 25, Sunday night, I tried once more to powered up the Note7
It works, it didn't get warm, battery is at 40%
Put the SD card back in, and back up everything.
About an hour later, the phone gets warm again!
This time I didn't turn it off, I just stop using it and leave it on, I set the battery to "Medium Power" Saving Mode.
Battery now at 25%.
I think this time, it could be a software issue.
I remember when I change my 2009 iMac hard drive with SSD, I had to install a software to make the Fan work properly.
Samsung need to call that software company
The only issue that I'm having is when I'm scrolling through the app drawer with my finger is very slow. When I scroll with the S pen it's very fast. Other than that no complaints the phone hasn't overheated at all.
Sent from my SM-N930T using Tapatalk
I'm noticing some bluetooth issues.
It won't connect to my asus zenwatch2.
It will connect to my macbook pro for a few minutes.
I've cleared the bluetooth data and cache and turned bluetooth on and off.
Ditto on the bluetooth issues here. I use a Bluetooth continuous glucose monitor that worked great before I swapped. Cleared cache, reset, et cetera but connectivity is still intermittent.
KeeganWolf said:
Ditto on the bluetooth issues here. I use a Bluetooth continuous glucose monitor that worked great before I swapped. Cleared cache, reset, et cetera but connectivity is still intermittent.
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Click to collapse
I m getting the note 7 would you guys recommend me getting one
no problems at all! wonderful phone!
Exynos model here, no problems.
Replaced Exynos working well.
With new N7 I got better battery life and the phone doesn't heat up at all during fast charge (V1 did a little). If anything, the touch was not registering too well, sometimes I had to press twice to register. That was yesterday, today it's fine now, so maybe I just need to wait for things to settle, since I was downloading 3 GB of programs and data and still setting things up.
Im having bluetooth issues as well. it keeps disconnecting from my gear fit 2 and i have to manually open the app and hit connect, which works about 75% of the time. Also battery does not last as long as my previous one. its not horrible but i notice the difference.
Does anyone have gap problem in the replacement note 7?!
Devboy8040 said:
Does anyone have gap problem in the replacement note 7?!
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Click to collapse
yeah i can slide a sticky note along both sides of the frame and glass on mine. my previous one was almost as bad. From what I understand this is by design.
erider said:
yeah i can slide a sticky note along both sides of the frame and glass on mine. my previous one was almost as bad. From what I understand this is by design.
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The phone have water resistant ? Or because this problem phone lose water resistant?

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