[Q] Phone stuck in bootloop and cant flash - ZenFone 2 Q&A, Help & Troubleshooting

I bought my phone with the CN version, and I try to change it to WW ..
so I root the phone and then the flash dont seccess so I desided to stop try to this day and turn on the phone. and he ask me update version so i accept , and I forget that if I update when the phone is root its causes to bootloop .
so now its stuck in bootloop.
so I try to flash and first of all I use the director to change CN/TW to WW.
after that I try to flash the firmware with "update with ADB" and when its arrive to 52% its stop the install and show me on the recovery view that :
"script aborted: can't install this this package (Sun Mar 8 17:1:34 CST 2015) over newer build (Thu May 21 20:28:54 CST 2015)"
how can I fix it ?

Did you successfully change CN to WW?
I have TW zenfone 2 and i want to chang it to WW.

hatake1206 said:
Did you successfully change CN to WW?
I have TW zenfone 2 and i want to chang it to WW.
Click to expand...
Click to collapse
Right, you'll need to go here - http://forum.xda-developers.com/zenfone2/general/asus-zenfone-2-flashing-recovery-mode-t3096596
Should provide all the info and files needed...

Related

CN version but firmware came with WW, should update to WW or CN?

The box says CN, but phone came in sealed box with WW_2.13.40.13.
I see WW update on 27-APR and CN update 20-APR. Is it safe to use latest WW update? I only ask because current version says WW.
Why not just release WW version to all areas and save everyone a big headache. Besides the point. What's your advice?
I saw a post where someone stated they ordered the TW version and were able to do an OTA update to the WW firmware.
The OTA is not offering me any update when checking. Doesn't say anything when I check. Checks for a minute, then just returns to the main update screen.
According to build it says build LRX21V.WW-ASUS_Z00A-2.13.40.13_20150401_8390_user.........
So strange they caution against using CN version with WW version and vice versa, but they gave me a CN phone with WW flashed. :| WTF? Just don't want to F the phone up.
damian5000 said:
The OTA is not offering me any update when checking. Doesn't say anything when I check. Checks for a minute, then just returns to the main update screen.
According to build it says build LRX21V.WW-ASUS_Z00A-2.13.40.13_20150401_8390_user.........
So strange they caution against using CN version with WW version and vice versa, but they gave me a CN phone with WW flashed. :| WTF? Just don't want to F the phone up.
Click to expand...
Click to collapse
My box said TW but phone came with WW firmware. I updated as recommended and have the new WW firmware and 100gb of free Google Drive storage.
You updated via OTA Twotems?
Installation aborted. Getting error:
Device image SKU: CN
OTA image SKU: WW
So this makes some sense, other than that current firmware says "WW".
There is newer CN ROM available according to Asus site, but OTA not offering it up. Suppose next step is to just use the latest CN software from the site.
damian5000 said:
Installation aborted. Getting error:
Device image SKU: CN
OTA image SKU: WW
So this makes some sense, other than that current firmware says "WW".
There is newer CN ROM available according to Asus site, but OTA not offering it up. Suppose next step is to just use the latest CN software from the site.
Click to expand...
Click to collapse
This difference is because of Recovery is of CN and Rom of WW. Boot into Recovery, I am sure it will be CN.
You need to flash Recovery image of WW.
smartbuddy said:
This difference is because of Recovery is of CN and Rom of WW. Boot into Recovery, I am sure it will be CN.
You need to flash Recovery image of WW.
Click to expand...
Click to collapse
Now that I've updated to latest CN version (because couldn't update to WW version), I have no Play and can't go back to WW because of the build.prop Sku is CN error. :|
Here is more about he current problem. http://forum.xda-developers.com/zenfone2/general/alternative-flash-method-t3095834
Sorry, maybe a mod can combine these two threads.
The error says specifically it's a build.prop issue, you think flashing WW recovery will fix that, and where to get it and how to flash it only?
I purchased two Chinese versions and converted them to WW. So easy and no issues
Are you able to get 3G in your home country? The Asus site isn't clear, it says 850/900/1900/2100 and 1900-2100 TD-SCDMA (China/India). Not sure if that means CN/IN version has only TD-SCDMA, or it has TD-SCDMA in addition to 850/900/1900/2100. What baseband are you on?
EDIT, NM: I've confirmed 3G/H+ working on 2100.
limestar said:
I purchased two Chinese versions and converted them to WW. So easy and no issues
Click to expand...
Click to collapse
Hi,
Could you please send me a link for this conversion?
Tnx
Sent from my Nexus 5 using XDA Free mobile app
limestar said:
I purchased two Chinese versions and converted them to WW. So easy and no issues
Click to expand...
Click to collapse
I'd also appreciate a link to how this is done, as I'm stuck on a CN ROM, but would prefer a WW version, a couple of links I've found point towards flashing boot images, but the links were dead.
Many thanks
birabi said:
Hi,
Could you please send me a link for this conversion?
Tnx
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
I found this thread, and followed the instructions, and now my CN phone is running the WW firmware with all the google apps that were missing from the phone when I got it!
http://forum.xda-developers.com/zenfone2/help/how-to-upgrade-cn-version-to-ww-t3101556
The biggest problem was getting my phone to be seen under fastboot commands, but I eventually seemed to fix tha by navigating to the folder where fastboot.exe was, and putting all the relevant files in there as well, then it seemed to work OK.
Finaly i use this solution and now my phone is on WW firmware.
Tnx!
Sent from my ASUS_Z00AD using XDA Free mobile app
Please give how to for beginner. I also have 2.13.40.13 ww but am sure flashed from Cn sku. Messaging is so buggy, won't receive text at times, and keeps reading/writing contacts and sms/mms
Sent from my ASUS_Z00AD using XDA Free mobile app
following this guide you will have a phone converted to ww and updated http://forum.xda-developers.com/zenfone2/general/guide-to-apply-ota-bootloop-rooted-zf2-t3127835

Downgrade MM to LP from sd CARD, NO more bricks :D video

On 551 Z00A or AD the official downgrade version of LP WW-52.20.40.196 firmware from any M stock firmware - via sd card
https://www.youtube.com/watch?v=_1T6SMJiUSg&feature=youtu.be
Success -- Downgrade of MM to LP works with the downgrade firmware above , works via update from sd in MM recovery ------- Marvelous
Stays on` updating IFWI ` for approx 8 mins but after that - bingo !
It also erases data after which it didnt updating in same OS
Also , i set it up -- after a reboot , it detected .134 and ..144 and .184 MM update packages and now also should detect .223 latest firmware if on ext SD if written like mentioned and shown in the video !
The above LP downgrade version is detected in .223 latest M firmware after a reboot.
Some pics
Seeing a lot of people bricking their devices downgrading to LP from M .
There is now no need for all these bricks when we can downgrade via M recovery to LP via ext sd card .
If you are on a stock rom MM bl and rooted TWRP ..you just need to flash stock boot.img and recovery for the MM build you are on . Reboot to stock M recovery. Follow above procedure.
If you are on M bl custom Rom and rooted TWRP but have no stock M back-up , flash back boot.img and recovery for.134 , sideload .134 stock. Then downgrade
That above applies to 551 Z00A .
Merry Xmas to all at XDA --Still seeing people looking to downgrade from M to LP even after posting this method above via ext SD card - WOW
So , my present to you is a video of the above process
Say NO to anymore bricks Say NO to ever having to use xFSTK downloader again
This makes our phones fully , changeable forwards and backwards via SD card (for good)
The process will go from .184 M to .196 LP on the 551 Z00AD or Z00A
If you Have MM bl custom rom - use giovix`s Modder tool to `return to stock option` flash boot.img - flash recovery option in Modder . Follow process.
Video Coming Soon ...........
Ps, i assume the process will be exactly the same for Z008 from the latest Stock M to LP but using the relevant downgrade version(whatever that is) from official ASUS site for Z008
I dont have a Z008 so if anyone wishes to attempt it and give me your results here , that would be great for others
pps, i decided to do the video due to either people dont trust this method or people are extremely shy about hitting the thanks button . Whichever -- help others
Yup, using the Asus files to downgrade from MM to LP bricked my brother's phone. I've tried a few methods with xFSTK to fix it but nothing has worked so far. Looks like the phone will be recycled Oh well, he seems pretty happy with his Samsung Note 3 for now
audit13 said:
Yup, using the Asus files to downgrade from MM to LP bricked my brother's phone. I've tried a few methods with xFSTK to fix it but nothing has worked so far. Looks like the phone will be recycled Oh well, he seems pretty happy with his Samsung Note 3 for now
Click to expand...
Click to collapse
Yup , even tho i can unbrick in xFSTK in less time it takes to downgrade (everytime success btw) -- pay attention to the video... on the edited files i show in file manager
timbernot said:
Yup , even tho i can unbrick in xFSTK in less time it takes to downgrade (everytime success btw) -- pay attention to the video... on the edited files i show in file manager
Click to expand...
Click to collapse
Thanks, I'll give it another go when I have a chance.
audit13 said:
Thanks, I'll give it another go when I have a chance.
Click to expand...
Click to collapse
You need to have a working device to downgrade via SD :good:
Okay, I was able to restore stock MM to the phone which is what it has before it bricked. Problem now is that I can't verify the Google account I tried both of my google accounts without success. I'll have to find some other method.
audit13 said:
Okay, I was able to restore stock MM to the phone which is what it has before it bricked. Problem now is that I can't verify the Google account I tried both of my google accounts without success. I'll have to find some other method.
Click to expand...
Click to collapse
But you was bricked a moment ago - no comprehendi ?:laugh:
If you used xFSTK you wouldnt need to downgrade , you would be in LP already.
If done on another device try later , maybe a reboot :good:
I was bricked and was able to iFSTK to get into the bootloader. I then used the Asus Flash tool to flash an MM raw file to at least get the phone booted. I was happy until I was stuck at the set up screen with no way to verify the google account.
Now its time to party vid coming soon .
All the very best wishes to each and all
audit13 said:
I was bricked and was able to iFSTK to get into the bootloader. I then used the Asus Flash tool to flash an MM raw file to at least get the phone booted. I was happy until I was stuck at the set up screen with no way to verify the google account.
Click to expand...
Click to collapse
MM raw file Hey , please share here ?
If there even is a MM raw file that is
Flash 5.0 raw for 5.0 then you wont need to downgrade btw
And this is nothing to do with downgrading via SD card btw - off topic
I believe I used the MM ww raw file from here: http://forum.xda-developers.com/zenfone2/general/guide-brick-soft-hard-bricked-zenfone-2-t3284256
audit13 said:
I believe I used the MM ww raw file from here: http://forum.xda-developers.com/zenfone2/general/guide-brick-soft-hard-bricked-zenfone-2-t3284256
Click to expand...
Click to collapse
Do you know what you are doing ?
Saying , posting ?
Do you have a zenfone ?
Let me know which one of my posts is confusing and I'll try to clarify.
On 551 Z00A or AD the official downgrade version of LP WW-52.20.40.196 firmware from any M stock firmware - via sd card
https://www.youtube.com/watch?v=_1T6SMJiUSg&feature=youtu.be
OP updated
Merry Xmas to all at XDA --Still seeing people looking to downgrade from M to LP even after posting this method above via ext SD card - WOW
So , my present to you is a video of the above process
Say NO to anymore bricks Say NO to ever having to use xFSTK downloader again
This makes our phones fully , changeable forwards and backwards via SD card (for good)
The process will go from .184 M to .196 LP on the 551 Z00AD or Z00A
If you Have MM bl custom rom - use giovix`s Modder tool to `return to stock option` flash boot.img - flash recovery option in Modder . Follow process.
Video Coming Soon ...........
Ps, i assume the process will be exactly the same for Z008 from the latest Stock M to LP but using the relevant downgrade version(whatever that is) from official ASUS site for Z008
I dont have a Z008 so if anyone wishes to attempt it and give me your results here , that would be great for others
pps, i decided to do the video due to either people dont trust this method or people are extremely shy about hitting the thanks button . Whichever -- help others
audit13 said:
Let me know which one of my posts is confusing and I'll try to clarify.
Click to expand...
Click to collapse
Hi , I understand where you went wrong , you flash raw again in boot loader ,where it stays on ' RESULT=OK ' a couple of mins into flash in on screen cmds , you close flash tools . Force close it...restart flash tools .put all stuff in again ...then press vol+ once.
Leave connected to PC from first part flash all the way through closing flash tools and restarting flash ..do not touch fone apart from vol + before second flash.
Serial will be corrected and you will boot into system.
There is a vid of this exact process in my unbrick thread.
Enjoy
Ps , I never let the first flash finish , due to knowing above process to correct serial..
So if you run into probs , you may need to re flash in xfstk again.
timbernot said:
Hi , I understand where you went wrong , you flash raw again in boot loader ,where it stays on ' RESULT=OK ' a couple of mins into flash in on screen cmds , you close flash tools . Force close it...restart flash tools .put all stuff in again ...then press vol+ once.
Leave connected to PC from first part flash all the way through closing flash tools and restarting flash ..do not touch fone apart from vol + before second flash.
Serial will be corrected and you will boot into system.
There is a vid of this exact process in my unbrick thread.
Enjoy
Ps , I never let the first flash finish , due to knowing above process to correct serial..
So if you run into probs , you may need to re flash in xfstk again.
Click to expand...
Click to collapse
THANK YOU, THANK YOU, THANK YOU! It worked.
This is what I did to cause the loss of serial #:
used the sd card method to downgrade from MM based on instructions from another forum (i.e. not XDA);
phone got stuck at the erasing portion of the process and stayed there for about 45 minutes so I powered off the phone;
used xFSTK to successfully flash the bootloader
successfully flashed MM raw file with Asus Flash Tool;
tried to downgrade to LP again and bricked again;
used SFSTK again but serial # was now abcde... in bootloader so I used Asus Flash Tool again. AFT never finished flashing a ROMand the phone was stuck on the bootloader screen with "Result: okay" so I just shut down the phone and left it off until I saw your post this morning.
Edit:
I set up the phone ran software update option from settings but the Android Version is 5.0? Also, when I boot into fastboot, I see the serial # as abcde... but I can get the proper serial # by pressing the volume up and down keys a few times. Lastly, my SD card is not seen in recovery but is seen in the ROM. When I boot to recovery from the bootloader, I see this:
Android system recovery <3e>
LRX21V.WW-ASUS_Z00A-2.20.40.198_20160930_8756_user
E:file path/tmp/last_install
E:file path /cache
E:file path /tmp
Finding update package
Opening update package
E: file path:/sdcard/MOFD_SDUPDATE.ZIP
E: failed to map file
SD installation aborted.
E: Installation failed with status 1
I'm not too worried as these things are cosmetic. The important thing is the phone now works
Just to clear things up.
You never bricked your device using the method in the OP regarding downgrading via sd card. So not to scare people off .
Mofd sdupdate method is for adb sideload using a cable.
In the video it shows how files must be written when downloaded for each stock firmware in file manager in the first few mins. To be recognised from ext sd
Lastly , 2.20 in firmware or raw = LP
4.21 = M which doesn't have a raw yet unless I missed it coming about

Help to unlock the bootloader

So I have been trying to install Cyanogenmod 14, but I am kind of new to this, so I will probably seem pretty stupid. I basically tried to install it but forgot to unlock my bootloader. It was messed up, but I got help to install 2.20.40.184, so it works again. Now, however, I still want to install cyanogenmod 14. Partly because I for some reason don't get the OTA updates (I live in Denmark, where the Zenfone 2 isn't sold, so that may be it), so I've been stuck on lollipop since I got the phone. I don't even get a software update section under settings. So after all this, I tried to unlock the bootloader with the official app that you can download from the Asus website, however, when I do that, I get an error message saying "This device model is not supported". So looking for manual ways to root, I only found one that works with marshmallow, and when I download a ROM for marshmallow, I don't get the notification about an available software update. I also cannot enter recovery mode.
Hope this made sense, and that I posted it in the right place. Thank you!
Asus Zenfone 2
ZE551ML
Z00AD
WW_2.20.40.184
Look for raw file .196 LP from RealYoti on here
Flash it in boot loader, with AFTool
You may have a china firmware converted to WW.
Once you flash try unlock ..or update from sd card to M ...Check my signature for flashing in AFT , also clues in downgrade link for how to write M to be recognised after a reboot for updating
If not got Chinese original serial you should be fine
Then when upgraded to M , Modder tool should be ok for unlocking bl in M
Then you can install 14.1
Hi, thank you very much for your reply.
Should I flash the raw file .196 even though I am using .184 right now? And which of the links in your signature is for flashing with AFtool (and where do I get AFTool?)
I have no idea if I have a chinese firmware converted to WW. Sorry, I am new to this xD
Yes, I am planning to use the modder tool once I have managed to update to Marshmallow.
Thank you very much

New note 10+ May 2021 firmware..... please read

I just noticed something, and just wanted to check this....
If you flash the new firmware via Odin..... you are stuck on this firmware and can't downgrade....
noticed by the firmware file, it's using a new bootloader, that has '7' instead of the '6' which the last lot of firmware had....
so is that right if we update to may 2021 version.... we are stuck in that?
Yes, you cannot downgrade FW to a lower bootloader version.
No problem for me...

Question CN to WW rom, Just can update once

Hi , I got my cn rog phone , and flash To WW.63 rom , and root it to change the vendor..country to WW in root explorer, I success updated once to 95 by zip, and kept root, but 2nd update to 97, it show system fail update , but I saw the country still is WW in root explorer
However ,I check the hw info, it show cn.
And product name,vendor name , finger print etc also show CN....
deeply appreciate if anyone could tell me how to fix it

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