HTC M8 pattern password not accepted or resetting. - One (M8) Q&A, Help & Troubleshooting

Somehow my password pattern is suddenly not detectable and it shows as wrong password. As there is no more option in lollipop for "forgot password" and using the gmail account to log in. How do I reset the password on a HTC M8 without doing a reset? I've tried logging into the google account, and I can use the "find" option in the device manager to locate the device, but if i press the "lock" button and try to enter a new password, for a split second it says "We have sent a lock request to the device", but then it says "Since Google has verified that a screen lock is already set, the password you entered won't be needed." Wtf is going on? I am stuck with a pattern locked phone of whose password i know but the phone doesnt detect it anymore. Is there another way to reset the password?

No replies?

Well.......
Let me start by saying that this is a delicate matter, what if the device is stolen and somebody wants to get the info or device to work without wiping it. I know that this is probably not your intention and that it is hard to prove otherwise. But the possibility could be there in the worst case scenario !
Now don't get the above personal, it's written from another point of view, as i am running HTC phones for the past 6 years and never encountered this all of a sudden at any point. So from my point of view i find it difficult to believe.
To get to your point ...... not sure if it can be done otherwise but to reset the device. Depends if it's rooted or not for instance ?
Cheers

No reply ?

According to the story, looks like either : 3rd party apps are interfering (can also be malware/virus) OR someone physically got hold of the device and changed the password(perhaps he thinks its his own)
Try restarting the device while holding the volume up button only, android will go into safe mode and disable all 3rd party apps. If the password still doesn't work, then you have 2 options:
1) if S-ON : factory reset and lose all user data
2) if S-OFF or bootloader unlocked: remove password (this is the most details I can give without being an accomplice)

Related

[Q] device encryption

If you use device encryption, do you then have to enter a password each time you turn the screen on, or only each time you power the phone on after it had been powered down?
And can you later decide to undo the encryption?
After further searching, I've discovered that the device-encryption password is only entered when the device powers up (reboots). However, the UI forces the same password to be used for the unlock screen as for the device encryption, so it's just as though the device-encryption password has to be used for each unlock. (There are hacks to work around that restriction, but they require rooting.)
New question for anyone using device encryption, please: Are you still able to set a long delay (up to one hour) before the lock screen engages, or does it always engage immediately when the device is encrypted, requiring password entry each time you pick up the phone?
Also, still wondering if anyone who's tried it knows whether device encryption can later be reversed/disabled. If so, I'll just go ahead and experiment. But I'd rather not do so if I'd have to factory-reset in order to undo it.

Fingerprint scanner vanished - Alternate password forgotten

Guys,
I done goofed.
Allowed the young one to play with the tablet, lo and behold, the fingerprint scanner was "gone" and the tablet was requesting the alternate password, which I'm ashamed to say I have no Idea what it is.
I've tried to access the tablet with Android Device Manager, which gives me 3 options, RING - BLOCK - ERASE
After researching, I read that clicking on block and setting up a password there would work, but it doesn't. It just gives me a message saying that "Since google has verified that a screen lock is already set, the password that you entered won’t be needed"
There's no samsung account set.
While I know I could do a factory reset, It would be sad to lose some of the photos and files on the device.
Crazy ideas to help this fool here?
cheers,
Dan
factory reset wont delete your photos and files. it just delete system related data/install apps. unless you format your internal drive.
Hmm I thought that could be the case, but the only way I can do as reset now is going into that special mode by pressing power, home, volume buttons when the tablet is off right?
Won't the option I find there more drastic that a regular factory reset?
I haven't tried yet because I was hopeful for another solution :/
No other option available, would be terrible if there was (security bug!) Just do a factory reset in recovery mode, never got my personal files deleted that way, even Bluetooth downloads and old app folders stayed there

Urgent, bypass pincode possible?

My father in law died last weekend and we don't know the pincode of his stock Nexus 5X. We can access his Google account and we know the pincode of his sim card. I hope someone can help us out to get access to his phone. Things we've tried:
- The vingerprint reader was setup but we've tried a lot of possible pins. We've tried his vinger yesterday but because of the attempts the pin is also required now.
- With a pattern lock you'll get a possibility to unlock through the Google account password after some attempts but his phone was secured with a vingerprint and/or pincode. Only the delay between attempts get increased, currently 16 minutes between them.
- The lock option from https://www.google.com/android/devicemanager, but because there is already a pin lock it doesn't work. The pin doesn't change.
- I've tried to access the phone through ADB, booted into the recovery but "adb devices" doesn't see the phone. When I choose to "install update through adb" I see the devices with "adb devices" but I can't use "adb shell", only sideloading works.
- Installing a custom recovery could work but the bootloader is locked, when I unlock it a full wipe will be performed so we still can't access the data.
- From the Play store in the browser on my Mac I've installed the androidlost.com app on the phone, but the app needs to be opened once before it can be used.
- A rubber ducky could help us out, but I don't have one and the time between attempts get increased and increased... it would take weeks, months or years to unlock.
What other possibilities do I have?
First sorry for your lost!
Second, i don´t know for sure, but maybe get the phone to the store where you bought it and explain the situation, maybe they will give a correct advice or like you said the phone is registed in google ( device manager) maybe if you contact them they will help you with that ( the problem is they probably will take a long time to reply or don´t reply at all) or wait for a more expert user than me here in xda,
again, sorry for your lost and hope you solve this problem,
cheers
If the phone was rooted with a recovery installed, YES, you could delete the passcode files and get into it, without root/recovery, you cannot get into it without the password, that is the point of encryption and passwords and all that jazz.... Yes there is probably a way for some high level hacker to do it but good luck finding that.... If you just want to be able to USE the phone, do a factory reset from recovery....

Forgot my pin and Android device manager didn't work.

Hi friends, Yesterday i just tried to change my lock pin on my M9 (running latest naugat)but somehow i forgot it after setting it up.(stupid me). Then i tried to use android device manager to clear the pin .After signing in into manager,i could see my device and it presented couple of options.One of then was LOCK.After entering into Lock, Android device manager prompted me to enter temporary password and i entered it.But it didn't work.
At one point i thought i was going to loose all of my pics,data.But fortunately somehow i managed to enter the right pin after couple of tries.
So can't android manager be used to clear the pin on M9?I would like to know if in future someone gets into this kind of problem.Thanks
Android manager is basically an emergency lock out security app which gives you the ability to remotely lock the device and destroy the private data on it before it is compromised, effectively making the device 'useless' until it is flashed. It doesn't protect the phone except for reporting its location if connected to the Internet, it protects only the data on the phone. Nothing more.
Beamed in by telepathy.
shivadow said:
Android manager is basically an emergency lock out security app which gives you the ability to remotely lock the device and destroy the private data on it before it is compromised, effectively making the device 'useless' until it is flashed. It doesn't protect the phone except for reporting its location if connected to the Internet, it protects only the data on the phone. Nothing more.
Beamed in by telepathy.
Click to expand...
Click to collapse
Thanks for the reply.So is there any way to recover phone via google account login without loosing data or pictures?

Changing lock screen password returns to lock screen; Locked out

So I have got kind of a strange buggy problem. I have an LG G4 with Android 6.0. I recently encrypted my phone with the standard Android encryption method. I used a six character password for this. After about a month my phone prompted that I had to change my password because it had expired. I must change the password in order to gain entry to the phone. So, I click 'change password', type in my old password, click continue and then it returns me to the lock screen?! Locked! It never actually lets me change my password. So I'm kinda stuck.
I tried using software like dr.fone to gain entry to at least save my files, but my phones default pc connection setting is charging and since I can't gain entry, I can't set it to MTP sharing. So I can't even gain entry through my PC.
Is this a known bug? I couldn't find anything on the internet about this. Anybody have any idea? I know I can just factory reset, but I really want to try saving my files. There's some pretty important stuff on my phone.
Thanks in advance,
Greetings,
Luca
lucade2210 said:
So I have got kind of a strange buggy problem. I have an LG G4 with Android 6.0. I recently encrypted my phone with the standard Android encryption method. I used a six character password for this. After about a month my phone prompted that I had to change my password because it had expired. I must change the password in order to gain entry to the phone. So, I click 'change password', type in my old password, click continue and then it returns me to the lock screen?! Locked! It never actually lets me change my password. So I'm kinda stuck.
I tried using software like dr.fone to gain entry to at least save my files, but my phones default pc connection setting is charging and since I can't gain entry, I can't set it to MTP sharing. So I can't even gain entry through my PC.
Is this a known bug? I couldn't find anything on the internet about this. Anybody have any idea? I know I can just factory reset, but I really want to try saving my files. There's some pretty important stuff on my phone.
Thanks in advance,
Greetings,
Luca
Click to expand...
Click to collapse
Bootloader is locked I assume.
So your phone will not let you log in until you change the password but will not let you change the password

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