Changing lock screen password returns to lock screen; Locked out - G4 Q&A, Help & Troubleshooting

So I have got kind of a strange buggy problem. I have an LG G4 with Android 6.0. I recently encrypted my phone with the standard Android encryption method. I used a six character password for this. After about a month my phone prompted that I had to change my password because it had expired. I must change the password in order to gain entry to the phone. So, I click 'change password', type in my old password, click continue and then it returns me to the lock screen?! Locked! It never actually lets me change my password. So I'm kinda stuck.
I tried using software like dr.fone to gain entry to at least save my files, but my phones default pc connection setting is charging and since I can't gain entry, I can't set it to MTP sharing. So I can't even gain entry through my PC.
Is this a known bug? I couldn't find anything on the internet about this. Anybody have any idea? I know I can just factory reset, but I really want to try saving my files. There's some pretty important stuff on my phone.
Thanks in advance,
Greetings,
Luca

lucade2210 said:
So I have got kind of a strange buggy problem. I have an LG G4 with Android 6.0. I recently encrypted my phone with the standard Android encryption method. I used a six character password for this. After about a month my phone prompted that I had to change my password because it had expired. I must change the password in order to gain entry to the phone. So, I click 'change password', type in my old password, click continue and then it returns me to the lock screen?! Locked! It never actually lets me change my password. So I'm kinda stuck.
I tried using software like dr.fone to gain entry to at least save my files, but my phones default pc connection setting is charging and since I can't gain entry, I can't set it to MTP sharing. So I can't even gain entry through my PC.
Is this a known bug? I couldn't find anything on the internet about this. Anybody have any idea? I know I can just factory reset, but I really want to try saving my files. There's some pretty important stuff on my phone.
Thanks in advance,
Greetings,
Luca
Click to expand...
Click to collapse
Bootloader is locked I assume.
So your phone will not let you log in until you change the password but will not let you change the password

Related

Can't change screen lock (set by an application)

UPDATE: Solution found
I was able to get the administrator of the "Good" application at my company to push out a policy for android users to force a longer password. This forced a new password when I opened the application and corrected the problem.
Maybe this will help someone in the future.
I installed an app (Good for Enterprise) to be able to access work email/etc. During setup it required me to set a device password. I set it, through the Good application, but only set it to a 2 character password. I have since uninstalled the application and now I can not change my password. When I attempt to change it I am alerted that password must be 4 characters. Thankfully the device still locks and unlocks with the 2 character password but I was hoping to change it.
Can I mod a file directly to change password or full in thinking it is not set?
Any help would be appreciated.
dave.
running 6.3 rooted fire

HTC M8 pattern password not accepted or resetting.

Somehow my password pattern is suddenly not detectable and it shows as wrong password. As there is no more option in lollipop for "forgot password" and using the gmail account to log in. How do I reset the password on a HTC M8 without doing a reset? I've tried logging into the google account, and I can use the "find" option in the device manager to locate the device, but if i press the "lock" button and try to enter a new password, for a split second it says "We have sent a lock request to the device", but then it says "Since Google has verified that a screen lock is already set, the password you entered won't be needed." Wtf is going on? I am stuck with a pattern locked phone of whose password i know but the phone doesnt detect it anymore. Is there another way to reset the password?
No replies?
Well.......
Let me start by saying that this is a delicate matter, what if the device is stolen and somebody wants to get the info or device to work without wiping it. I know that this is probably not your intention and that it is hard to prove otherwise. But the possibility could be there in the worst case scenario !
Now don't get the above personal, it's written from another point of view, as i am running HTC phones for the past 6 years and never encountered this all of a sudden at any point. So from my point of view i find it difficult to believe.
To get to your point ...... not sure if it can be done otherwise but to reset the device. Depends if it's rooted or not for instance ?
Cheers
No reply ?
According to the story, looks like either : 3rd party apps are interfering (can also be malware/virus) OR someone physically got hold of the device and changed the password(perhaps he thinks its his own)
Try restarting the device while holding the volume up button only, android will go into safe mode and disable all 3rd party apps. If the password still doesn't work, then you have 2 options:
1) if S-ON : factory reset and lose all user data
2) if S-OFF or bootloader unlocked: remove password (this is the most details I can give without being an accomplice)

Bypass lockscreen?

Greetings dellow xda dev's, I am currently running a Tmobile galaxy note 3, with the newest stock odexed FOL1 firmware, rooted, running twrp 2.8.5.0, I hav been installing apps and setting things up all day as a recent problem has forced me to factory reset my phone. Due to the way I use tasker to lock my phone (using secure settings to set a password) and restoring the old tasker profiles, my password appears to have been corrupted in some form or another as I have entered it a bunch of times and it won't unlock, claiming that the password is wrong. I have spent most of the evening looking at exploits and bypasses but none seem to work with my phone, there is no password.key file in the data/system folder, and deleting the gesture.key doesn't help. Using android device manager I can send a message to my phone and 'lock' it, but there is no unlock option anywhere on the screen; until I hit the home button and it simply sends me back to the normal lockscreen, and whatever new password I punched in with the manager doesn't work. I have tried several flashable zip files (lockscreen security bypass and pattern password disable), I have also tried everything mentioned in :http://forum.xda-developers.com/showthread.php?t=2620456 that article, as well as poking around in adb and in twrp's file manager, as well as some old lockscreen vulnerabilities (sadly copy and paste do not appear on the emergency dialer or the password field).
I am rather desperate to get my phone unlocked without a factory reset, as I just barely recovered from one recently, and need my phone for work tomorrow morning. I do have some tasker and autoremote profiles running that will tell my phone to setoff an alarm through tasker, and that will alert my phone to when my tablets battery life is low, but I don't know if either of those will help. I do not have any trusted bluetooth devices that can unlock the phone, nor do I ever seem to find a password reset/forgot your password option after typing in my password.
Any help or guidance would be greatly appreciated and tried come morning before work.

Follow the path.. What'd I do?!

Hey guys -
Need some detective help. I did something to my 10, and I think I did something with the encryption, but I'm not sure how or what.
Follow me here, since I'm not sure what caused it, I'll start at the beginning, and see if anything raises a red flag..
Got phone from HTC, US unlocked version. Got it in.. heck, this past June, I think.
Unlocked bootloader. Got Sunshine, ran it, but never paid and never turned S-OFF.
Never set PIN or Fingerprint.
Installed Viper10 when it was out.
Went to do fingerprint. Got screen saying that for backup, needed to set PIN. Set PIN, then taught it some fingerprints.
Never had data issues, and as far as I know, never encrypted phone. TWRP, when run, did not need me to enter any password or key to access the phone. On bootup, would get PIN prompt, but AFTER Android loaded.
Never got any RUUs, never upgraded Viper10.
Installed CM13 today. Whohoo!
Install went fine, no issues. Restored apps from TiBu, deleted unused bloatware, including the built-in Android keyboard.
Set up other options, and finally got to enter in fingerprints.
It gives me the same screen I got on Viper. This time, though (and I have no idea why), I back out back to Security settings, and enter in PIN there.
Then train fingerprints!
Now, when I reboot system, or boot to TWRP, I get a prompt asking for password (TWRP) or PIN (Android). HOWEVER.. I can enter my pin in TWRP just fine. But not Android. Apparently, since it hasn't booted, Swype doesn't work, and I get no keyboard. Can't enter PIN in at all.
That is my mistake, however, as I removed the built-in Android keyboard. (Something I've done countless times before on other Android versions without issue..)
So I restore Nandroid backup of Viper10. I still get the PIN entry, and STILL have no keyboard.
I see reference in TWRP about PINs not working, so I delete that locksettings.db file (from memory, filename is likely wrong here..)
Phone boots up. Yay. No PIN prompt. Yay.
But now I do NOT have data - as in, it's acting like my phone is unencrypted now.
So, what I'd like to know is -
If NOW my phone is unencrypted, and I'm getting the 'No Data' issue, what was my phone doing BEFORE, when I didn't have to enter PIN, but was getting data?
How can I get BACK to not having to enter PIN and still get data? (In my case, will the instructions for unencrypted work? Or is my phone now 'special'?)
How did I set the PIN the first time on Viper10, and not have it encrypt my phone? I'd like to ultimately get back to THAT scenario - where the lockscreen asks for PIN, but nothing else does (TWRP, Bootup, etc).
Thanks guys!
-Mike
I may be pointing the obvious, but have you do a full wipe before restoring your nandroid? If so, did you try to clean flash your rom to see what happens?
Maybe by removing stock keyboard something got messed up and keeps the keyboard in your nandroid from properly installing.
Yup, I tried restoring the Nandroid several times, some with wiping, some without. Also, I always clean-flash my new ROMs (i.e. ones not restored from nandroid backup, installed new, like going from Viper10 -> CM13)
Going to try again today while at work, see what happens.
During setup in CM13, there should be option to require PIN at startup (It is usually checked by default). Uncheck it and your phone will remain encrypted without requiring a PIN to start.
jackebuehner said:
During setup in CM13, there should be option to require PIN at startup (It is usually checked by default). Uncheck it and your phone will remain encrypted without requiring a PIN to start.
Click to expand...
Click to collapse
Technically correct (encrypted) but effectively incorrect: encryption is moot if a password is not required to decrypt it. It would be like locking your door and leaving the key in it: it's locked but it's not secure.
You need a system keyboard to be able to enter PIN on bootup; hence, the pre-installed keyboard (Google on vanilla, TouchPal on htc) isn't really 'bloatware' as it's necessary. Google makes a good keyboard; TouchPal, though, yeah, necessary bloatware in this case.
Rolo42 said:
Technically correct (encrypted) but effectively incorrect: encryption is moot if a password is not required to decrypt it. It would be like locking your door and leaving the key in it: it's locked but it's not secure.
Click to expand...
Click to collapse
Ah, so in previous ROMs (both OEM and Viper10, it technically WAS encrypted, I just never set the password? .. Huh.
Rolo42 said:
You need a system keyboard to be able to enter PIN on bootup; hence, the pre-installed keyboard (Google on vanilla, TouchPal on htc) isn't really 'bloatware' as it's necessary. Google makes a good keyboard; TouchPal, though, yeah, necessary bloatware in this case.
Click to expand...
Click to collapse
Interesting, thanks for this; good to know. A shame, but good to know that's just how it is.
coyttl said:
Ah, so in previous ROMs (both OEM and Viper10, it technically WAS encrypted, I just never set the password? .. Huh.
Interesting, thanks for this; good to know. A shame, but good to know that's just how it is.
Click to expand...
Click to collapse
Correct. The password is to get at the encryption key; it isn't the encryption key itself.
Bitlocker/SED works the same way. Otherwise, a password change would mean re-encrypting everything.
If you put in the wrong password, it'll look like you have no data.

Urgent, bypass pincode possible?

My father in law died last weekend and we don't know the pincode of his stock Nexus 5X. We can access his Google account and we know the pincode of his sim card. I hope someone can help us out to get access to his phone. Things we've tried:
- The vingerprint reader was setup but we've tried a lot of possible pins. We've tried his vinger yesterday but because of the attempts the pin is also required now.
- With a pattern lock you'll get a possibility to unlock through the Google account password after some attempts but his phone was secured with a vingerprint and/or pincode. Only the delay between attempts get increased, currently 16 minutes between them.
- The lock option from https://www.google.com/android/devicemanager, but because there is already a pin lock it doesn't work. The pin doesn't change.
- I've tried to access the phone through ADB, booted into the recovery but "adb devices" doesn't see the phone. When I choose to "install update through adb" I see the devices with "adb devices" but I can't use "adb shell", only sideloading works.
- Installing a custom recovery could work but the bootloader is locked, when I unlock it a full wipe will be performed so we still can't access the data.
- From the Play store in the browser on my Mac I've installed the androidlost.com app on the phone, but the app needs to be opened once before it can be used.
- A rubber ducky could help us out, but I don't have one and the time between attempts get increased and increased... it would take weeks, months or years to unlock.
What other possibilities do I have?
First sorry for your lost!
Second, i don´t know for sure, but maybe get the phone to the store where you bought it and explain the situation, maybe they will give a correct advice or like you said the phone is registed in google ( device manager) maybe if you contact them they will help you with that ( the problem is they probably will take a long time to reply or don´t reply at all) or wait for a more expert user than me here in xda,
again, sorry for your lost and hope you solve this problem,
cheers
If the phone was rooted with a recovery installed, YES, you could delete the passcode files and get into it, without root/recovery, you cannot get into it without the password, that is the point of encryption and passwords and all that jazz.... Yes there is probably a way for some high level hacker to do it but good luck finding that.... If you just want to be able to USE the phone, do a factory reset from recovery....

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