Did i buy a fake note 4? - Verizon Galaxy Note 4 Q&A, Help & Troubleshooting

hi , i recently bought a note 4 off of kijiji. i just realized that the box it came in was the fake box where it says n910 on the bottom left corner, yet when i check odin its all in english and shows n910-a, see the attachment, the phone on the left is my coworkers who got one from rogers ( local carrier here in Toronto Canada), mine is on the right side. when i try to run antutu benchmark i get 42-44000 points. the stylus looks like the original stylus but it doesnt activate air command when it comes out, i tried my friends stylus and it worked fine, cpuz shows that i have a snapdragon 805 processor and 32gigs of memory (24ish usable). did i get screwed or what? oh i checked the camera settings and its the same as on my friends camera, and it shows samsung logo during startup. i can take more pictures if anyone else needs it.. also i just noticed a tiny amount of backlight bleed from the bottom right corner where the screen meets the frame.

They look the same to me. Hard to tell, although the batteries look different for sure.

i watched this video
https://www.youtube.com/watch?v=yoCdjzEDQ5U
now here is what is confusing me :
1. my friends stylus pen is the same as mine, his will turn on air command and mine wont in either. ( bad pen?)
2. my camera settings are the exact same as his,
3. i have the cheap plastic backcover and his is kinda like leather,
4. i have a tiny amount of backlight bleed between the frame and back button on the bottom right corner.
5. cpuz shows that i have snapdragon 805 processor
6. baseband version shows as a legit phone.
see attachment below i took a screenshot of the about phone section
its like a bought a real note 4 that didnt pass quality control and got put in a fake note 4 box lol

You checked s pen settings for the air command?

my_handle said:
You checked s pen settings for the air command?
Click to expand...
Click to collapse
yes it is all on, my s pen looks exactly the same as his except its a tad bit lighter, it does not look like the fake one, mine wont work in his or mine ( the air command part, the actual pen itself works on the touchscreen) his s pen is detected by my phone and air command works fine on my phone.
did another antutu benchmark, 48000 was score.

One of the tell-tale signs that I started checking for a fake phone was A) processor (which you said was verified to be SD805?), and B) screen resolution. To actually check the resolution quickly and easily, take a screenshot, then open the screenshot in gallery, view info, and see the resolution. Typically fake phones come with 720p screens cuz they're dirt cheap. A 1440 screen, not so much. Maybe take a camera pic as well and do the same and verify the resolution of the image matches what its supposed to be as well (16MP).
I bought an International GS5 last summer off Swappa to use on ATT and be unlockable bootloader. Got the phone and immediately noticed weird things similar to you. Then checked the items I just told you about.... my screen resolution was actually 720 rather than 1080, my camera was only taking 5MP images, my processor was listed as 'unknown', and I had a random build number that there was no record of online. Kinda weird when your phone's build, when put into a google search, comes up with ZERO hits.

im meeting up with him for a "replacelement s pen" im gonna ask for a refund.

32adream said:
im meeting up with him for a "replacelement s pen" im gonna ask for a refund.
Click to expand...
Click to collapse
I agree with redapple63 i mean it looks legit except for the battery area.Can
you try getting them both in a picture and side by side for a better view??
Sent from my SM-N910V using XDA Premium HD app

rrjskj said:
I agree with redapple63 i mean it looks legit except for the battery area.Can
you try getting them both in a picture and side by side for a better view??
Sent from my SM-N910V using XDA Premium HD app
Click to expand...
Click to collapse
my first post has an attachment of a picture of my phone and a legit phone side by side (my phone is on right , legit phone on left)

32adream said:
my first post has an attachment of a picture of my phone and a legit phone side by side (my phone is on right , legit phone on left)
Click to expand...
Click to collapse
Yeah but its not in full view like the other one on left side kinda wanted to know what the s pen slot looked like and its a shame people gotta con others with bs phones just to make a quick buck .
Sent from my SM-N910V using XDA Premium HD app

rrjskj said:
Yeah but its not in full view like the other one on left side kinda wanted to know what the s pen slot looked like and its a shame people gotta con others with bs phones just to make a quick buck .
Sent from my SM-N910V using XDA Premium HD app
Click to expand...
Click to collapse
ill be definetly asking for a refund. he says he bought the phones in hong kong, also had some dual sim samsung phones as well. either he bought them not knowing they were fake or he knows they are fake and is trying to scam me.. luckily i have texts, emails , full name, cell phone number, license plate and make and model of his car. and his business card so next time i meet him in person ill ask for a full refund if he doesnt comply ill go to the police and report everything, ill also be recording our conversation next time i see him and get him to verify that he sold me that phone.

32adream said:
ill be definetly asking for a refund. he says he bought the phones in hong kong, also had some dual sim samsung phones as well. either he bought them not knowing they were fake or he knows they are fake and is trying to scam me.. luckily i have texts, emails , full name, cell phone number, license plate and make and model of his car. and his business card so next time i meet him in person ill ask for a full refund if he doesnt comply ill go to the police and report everything, ill also be recording our conversation next time i see him and get him to verify that he sold me that phone.
Click to expand...
Click to collapse
Lol i would be doing the same thing. Lol you really planned ahead on this to get all his info good job.
Sent from my SM-N910V using XDA Premium HD app

looks fake to me

Related

[Q] Help: About to buy an HTC one X "used"

I found an ad for a HTC one X that has apparently only been used for 3 days, so it is sorta brand new. The seller is asking for 425$ and most of the One Xs seem to retail for 600-700$. I've never bought a phone like this before and I am just a little skeptical. Is there any possible way to be scammed, i.e could this be a duped/fake One X? I guess my question is what sort of inspections can I perform to ensure that I am not being scammed and that the phone is in great condition? Thank you in advance.
Yes people can scam you but this is a great community. You can ask for imei number and check phone recycle sites to see if it recognised it. Also when paying through paypal you can always raise a dispute if he fails to send it and claim a refund. Request photos of it wrapped ready to send. See photos before u buy with his xda name and date on paper in the pic with the phone and get tracking number. If its in marketplace its a good place to buy people are trust worthy here just request pics like I said and stop worrieng
Sent from my HTC One X using Tapatalk 2
Ahh I see. I just messaged him asking for the IMEI number. I am actually meeting this seller in person. We are just going to meet at a local coffee shop and make the exchange so I will get to see the phone prior to buying it. Anything I should look out for/inspect? Haha, you're right, I should stop worrying. Thank for your advice man!!!
leejames55 said:
Yes people can scam you but this is a great community. You can ask for imei number and check phone recycle sites to see if it recognised it. Also when paying through paypal you can always raise a dispute if he fails to send it and claim a refund. Request photos of it wrapped ready to send. See photos before u buy with his xda name and date on paper in the pic with the phone and get tracking number. If its in marketplace its a good place to buy people are trust worthy here just request pics like I said and stop worrieng
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
SolidSnake1010 said:
Anything I should look out for/inspect?
Click to expand...
Click to collapse
Screen flicker, gaps, 'ripple screen', scratches, etc. Might not be a big problem but you can probably negotiate the price down a little if there is any.
Sent from a 15" screen.
cronus101 said:
Screen flicker, gaps, 'ripple screen', scratches, etc. Might not be a big problem but you can probably negotiate the price down a little if there is any.
Sent from a 15" screen.
Click to expand...
Click to collapse
These are good things to look out for to serve as a starting point. Also, are you a developer or you just want to own this vicious beast? You might want to check or ask the seller if this was a developer phone before?
I usually do the usual bootloader recovery check (Volume Down+Power Button) just to check if the bootloader is already unlocked, if it is the next question would be if the phone is rooted. Alhough rooting a phone is usually safe in the hands of people who knows how to deal with it, you might want to cover this ground as well...
I don't know man,seems kinda cheap for a phone that's been lauched just a couple of weeks ago.Check that everything works,a friend of mine had to go with his One X back at the store to get a new one because the camera wasn't working.Check absolutly everything before you buy the phone,even look for dead pixels or things like that.
Ow,and watch out because the Chinese already lauched replicas for One X.

Expansys selling a FULL white Gnex? Fake?

Exactly as said above, the entire Galaxy Nexus seems to be white, the digitialzer (which was always black before) is white also. Looks like a choppy image however, anyone bought it/planning on getting it and able to post pics?
http://www.expansys-usa.com/google-samsung-galaxy-nexus-i9250-white-unlocked-16gb-228182/
theking_13 said:
Exactly as said above, the entire Galaxy Nexus seems to be white, the digitialzer (which was always black before) is white also. Looks like a choppy image however, anyone bought it/planning on getting it and able to post pics?
http://www.expansys-usa.com/google-samsung-galaxy-nexus-i9250-white-unlocked-16gb-228182/
Click to expand...
Click to collapse
The Expansys solds phone worldwide,and even Japanese buy some "imported" phones at their country.
Well,I suggest contact for more information,if U still not trust them,U should not buy.
That's all.
Expansys is a very well known website looks legit to me. You can always call to make sure its not an error/inaccurate picture.
Sent from my Galaxy Nexus using xda premium
Don't think this phone exists... I feel like they just accidentally took one of the photos that was made when the first rumors of the white model came out.
It may or may not exist. They could have colored it themselves, and are selling it off as completely white, or it's like martonikaj said.
Do not check "yes this is a question" unless you are posting in Q&A.
I took the [Q] out of the title since this is a more general topic
Thanks
FNM
We definitely did not color it ourselves However, we are discontinuing them. Have a few more than backordered on the way in, but then we wont be offering them anymore.
Corey L said:
We definitely did not color it ourselves However, we are discontinuing them. Have a few more than backordered on the way in, but then we wont be offering them anymore.
Click to expand...
Click to collapse
Hi Corey, thanks for responding.
Just curious, where did you get fully white GNs? I thought they were never manufactured? Is this the work of a third party custom job?
it says the item is discontinued to me
If you check YouTube, you'll see several reviews of full-white Gnex's. It's legit, apparently.
sheik_yerbouti said:
If you check YouTube, you'll see several reviews of full-white Gnex's. It's legit, apparently.
Click to expand...
Click to collapse
I'm not finding it... Help?
Thanks.
staniotsui2012 said:
The Expansys solds phone worldwide,and even Japanese buy some "imported" phones at their country.
Well,I suggest contact for more information,if U still not trust them,U should not buy.
That's all.
Click to expand...
Click to collapse
I'm not saying that they're scammers or anything, I'm asking if people have actually seen this, or that its a fake picture, and will come white like other Galaxy Nexii. U should use "you", that is all.
IINexusII said:
it says the item is discontinued to me
Click to expand...
Click to collapse
Same, last night it said it was $409.00, should I post a screenshot?
Sent from my Galaxy Nexus using Tapatalk 2
theking_13 said:
I'm not saying that they're scammers or anything, I'm asking if people have actually seen this, or that its a fake picture, and will come white like other Galaxy Nexii. U should use "you", that is all.
Same, last night it said it was $409.00, should I post a screenshot?
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
We get them from a few different suppliers actually. I've never opened one myself. It will be back live on the site shortly, for the few remaining ones. We bought a large amount on a closeout, and then got enough to cover our orders + a few extra. Seems someone discontinued it a bit to early so we fixed it. Will come back online soon.
I wonder who made them. They must be custom built... right?
onthecouchagain said:
I wonder who made them. They must be custom built... right?
Click to expand...
Click to collapse
Probably, I haven't even seen white digitalizers for sale either, just white bodies.
Sent from my Galaxy Nexus using Tapatalk 2
White case, black face
I'm looking right this second at the white GN I bought from Expansys. The body of the phone is white (and gorgeous, might I add), while the front face is black. The photo on Expansys showed an entirely white phone, but I just assumed it was an incorrect photo. (And I was right.)
And, for what it's worth, it came with a UK (I believe? Definitely not standard USA) charger, and an adapter to fit it into a standard USA outlet.
Since it looks like one of the Expansys fellas is in this thread, thanks a lot. Really enjoying my purchase :]
sosquidtaste said:
I'm looking right this second at the white GN I bought from Expansys. The body of the phone is white (and gorgeous, might I add), while the front face is black. The photo on Expansys showed an entirely white phone, but I just assumed it was an incorrect photo. (And I was right.)
And, for what it's worth, it came with a UK (I believe? Definitely not standard USA) charger, and an adapter to fit it into a standard USA outlet.
Since it looks like one of the Expansys fellas is in this thread, thanks a lot. Really enjoying my purchase :]
Click to expand...
Click to collapse
Oh alright, thanks man! I was just confused and kinda hopeful at the same time.
Sent from my Galaxy Nexus using Tapatalk 2
I'm glad my purchase served a greater purpose than simply satisfying my annual gadget refresh compulsion :]
The photo on their page really is sort of confusing. But, given how many black-and-white shots and reviews I saw, I sort of went with Occum's Razor.
Really minor point, but definitely one that confused me for a bit too.
FWIW...I just ordered one the other day and it is white body with black face. I was hoping for something unique. But oh well. Still a pretty phone.
Awwww I was pretty excited as well.
Oh well, just buy a white skin and it'll look the same.
Sent from my Galaxy Nexus using Tapatalk 2

Tmobile Note 2 Bugs/Fixes

I know this is gonna happen so let us start it now. The first issue I've run into with my Note 2. I was listening to music via Google Music and I plugged into power source and music started skipping; when I unplugged it began to work normal again....any suggestions?
The first problem I noticed is that there is a typo on the phone battery cavity. It says 1300 mAh and it should read 3100
vinas1 said:
The first problem I noticed is that there is a typo on the phone battery cavity. It says 1300 mAh and it should read 3100
Click to expand...
Click to collapse
Lmfao, are you serious?
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Why is ther no support for FM radio on the TMobile version according to Engadget ( link: http://www.engadget.com/update/samsung-galaxy-note-ii-usa/ )
so with my music issue what I did was unplug and replug a few times to get it to stop skipping. I'm currently listening with no issue I haven't tried to recreate anything in fear of skipping music again. I will plug in and give it a whirl when I get home to see if it skips ..... if it doesn't then I'll just mark it down as weirdness
vinas1 said:
The first problem I noticed is that there is a typo on the phone battery cavity. It says 1300 mAh and it should read 3100
Click to expand...
Click to collapse
1300 is the charger... not the battery....
na7q said:
1300 is the charger... not the battery....
Click to expand...
Click to collapse
My international note says that too.
3.8V - 1300 mA.
So that means the fastest charging current is 1.3A? 3.5/1.3 = 2.7 hours to charge with the best charger?
- Frank
Ijust don't find the stylus a responsive as my finger sometimes. For example when Web browsing, I can't consistently get the bookmarks icon in the upper right corner of the screen in portrait orientation screen to consistently register when using the stylus. It works every time when I use my finger.
They said the tip of the stylus is rubbery, but when it taps the screen it clicks like it's made of plastic. I've never used the stylus for the first note but when they said rubber tip I was expecting it to be rubbery like an eraser but it still feels plasticy
AgDon said:
Why is ther no support for FM radio on the TMobile version according to Engadget ( link: http://www.engadget.com/update/samsung-galaxy-note-ii-usa/ )
Click to expand...
Click to collapse
Samsung has a track record of not including FM Radio on the US release of their phones. Not sure why that is. The One Series from HTC have them.
ChodTheWacko said:
My international note says that too.
3.8V - 1300 mA.
So that means the fastest charging current is 1.3A? 3.5/1.3 = 2.7 hours to charge with the best charger?
- Frank
Click to expand...
Click to collapse
My international charger is 2A...charges very fast. Wonder why T-Mo neutered the charging power for it's Note 2? It's the same 3100mAh battery...strange.
vinas1 said:
The first problem I noticed is that there is a typo on the phone battery cavity. It says 1300 mAh and it should read 3100
Click to expand...
Click to collapse
I am from Grand Rapids, MI and I have the T-mobile that I got today and it says 3100mah on the battery so maybe you just picked the wrong place to get your phone.... LOL You got a SanmSung....
**I also notice on the T-mobile version that when you go to the dialer and press *#0*# there are more test options....??**
mA and mAh are two different units. One is current, the other is electric charge.
Sent from my Nexus 7 using xda app-developers app
anybody notice a problem with pressing backspace sometimes?? i downloaded Multitouch Vis Test and that area messes up sometimes as i run my finger across it
Multi Window not working for me that's the main reason I got it
Sent from my SGH-T889 using Tapatalk 2
The first bug I encountered was every time I went into settings the phone would freeze and then reboot itself. After I did a battery pull the problem went away.
Sent from my SGH-T889 using Tapatalk 2
Us versions not rooted dont have multiwindow
Sent from my GT-N7100 using xda premium
shojus said:
I am from Grand Rapids, MI and I have the T-mobile that I got today and it says 3100mah on the battery so maybe you just picked the wrong place to get your phone.... LOL You got a SanmSung....
**I also notice on the T-mobile version that when you go to the dialer and press *#0*# there are more test options....??**
Click to expand...
Click to collapse
28th st store?
they said only one person bought one today so I assume it must be you. congrats I went to check it out in person to make sure I want it for sprint in the morning
donniegood said:
28th st store?
they said only one person bought one today so I assume it must be you. congrats I went to check it out in person to make sure I want it for sprint in the morning
Click to expand...
Click to collapse
Well your not too far off... I went to the store on Alpine in Grand Rapids and they had 3 Titanium in stock and they said the Samsung rep just left and he also told them that they most likely will not see any other storage configurations... That would blow... Gimme a 32gb!! I was the 1st person from that store to call about a Note 2 and was the first one to pick one up and that was at 12:30 this afternoon so the demand seems kinda low since they only had 3 and they still had all three after noon! I am the 100% 1st certified 'GEEK" to walk outta that store with a big smile...
shojus said:
Well your not too far off... I went to the store on Alpine in Grand Rapids and they had 3 Titanium in stock and they said the Samsung rep just left and he also told them that they most likely will not see any other storage configurations... That would blow... Gimme a 32gb!! I was the 1st person from that store to call about a Note 2 and was the first one to pick one up and that was at 12:30 this afternoon so the demand seems kinda low since they only had 3 and they still had all three after noon! I am the 100% 1st certified 'GEEK" to walk outta that store with a big smile...
Click to expand...
Click to collapse
Nice the sprint corp on Ivanrest has 4 of them. I didn't bother with the 28th st corp sprint because they for the most part have been useless and both times I have went there they botched my account.
donniegood said:
Nice the sprint corp on Ivanrest has 4 of them. I didn't bother with the 28th st corp sprint because they for the most part have been useless and both times I have went there they botched my account.
Click to expand...
Click to collapse
Ya I used to work at Sprint years ago as a technician but now, with most of all service centers closed down, they just give you a refurb instead of bothering with getting it fixed... It was good while it lasted but, as you know, the economy is not very well over here... :crying:

new replacement galaxy s3 something stuck between lcd and glass

After sending my faulty galaxy s3 in for repair at telus, then getting it back with a scratched/cracked camera lens, they gave me a brand new galaxy s3 replacement. Im not sure if "brand new" is actually brand new or not, but I saw the guy take it out of the box and everything. So I've had it for about 4 days and I noticed a blue dot on my screen, which kind of looks like a dead pixel but I can see the dot when the the device is turned off too, and it looks like its blue coloured.
Has anyone else had problems like this?
Also on a replacement device, do stores usually allow exchanges on them?
Thanks
rman12321 said:
After sending my faulty galaxy s3 in for repair at telus, then getting it back with a scratched/cracked camera lens, they gave me a brand new galaxy s3 replacement. Im not sure if "brand new" is actually brand new or not, but I saw the guy take it out of the box and everything. So I've had it for about 4 days and I noticed a blue dot on my screen, which kind of looks like a dead pixel but I can see the dot when the the device is turned off too, and it looks like its blue coloured.
Has anyone else had problems like this?
Also on a replacement device, do stores usually allow exchanges on them?
Thanks
Click to expand...
Click to collapse
Is taking a picture of this possible? You might get more responses if you do. If you cant take a picture, can you at least describe it a bit more like where its located?
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
Bruce Lee said:
Is taking a picture of this possible? You might get more responses if you do. If you cant take a picture, can you at least describe it a bit more like where its located?
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
Click to expand...
Click to collapse
its located about an inch above the bottom of the screen, and I cannot take a picture because the S3 camera is the best one i've got
rman12321 said:
its located about an inch above the bottom of the screen, and I cannot take a picture because the S3 camera is the best one i've got
Click to expand...
Click to collapse
Sounds like something underneath the screen. Heres an idea if you haven't tried it yet, have you tried taking a screen shot to if that shows anything?
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
You can dial *#0*# then go through the colors to check for dead pixels.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
took a screenshot, cant see anything on the screenshot

HTC10 Screen Problem.Is this hardware or software related?

Hey guys.I'm new here and I'm a HTC10 user for the first time.Before this phone I used LG Nexus4 and P970.
I'm loving this device so far.The device is with me for 7-8 months.But last month it snowed here in Turkey and I was on my way to basketball match at night in the Arena.I saw this issue for first time at that night.Thought it's about cold weather(because it's metal body?).BTW I've got a Spigen's 2 pieced case.
Also this device has been already RMAd once because of screen popped out(glue was not strong enough I guess).
But this month I'm seeing it almost everyday.When I touch screen with a little pressure it's going away for a second and comes back or not(it's just random sometimes).Sometimes I can't even take photo because of randomness of this issue.Also there's a little white dot in the bottom right corner of screen.It appears at white backgrounds and it's brighter than other areas.This is also an issue for me.
Tomorrow I'll RMA my phone to local service in here.
Just wanted to let you guys now about this and ask what it is all about?
It was my first subject in the forums.So sorry if I'm on the wrong place and sorry about my english.It's just not that good
Here's the album for images.I can't add images to forum yet.Please put "." instead of "*"
---imgur*com/a/9qVSe---
It has a lot of display problem. HTC 10 is flawed
Today I got the call from repair service.They said my device is repaired.Here's what's changed:
-Motherboard(New IMEI)
-Cpu (Dunno why)
-Lcd screen (From Sharp to Tianma)
Everything is perfect for now.Happy to get back on my musics with this phone and Hd598Cs. :highfive:
There's one thing I noticed because I used both LCD screens from Sharp and Tianma.
Sharp had a shadows(kinda look like it) on the side of panel.And Tianma has a yellow tint at bottom side of screen.Some guys said that It's glue and will go in time
burakksglu said:
Hey guys.I'm new here and I'm a HTC10 user for the first time.Before this phone I used LG Nexus4 and P970.
I'm loving this device so far.The device is with me for 7-8 months.But last month it snowed here in Turkey and I was on my way to basketball match at night in the Arena.I saw this issue for first time at that night.Thought it's about cold weather(because it's metal body?).BTW I've got a Spigen's 2 pieced case.
Also this device has been already RMAd once because of screen popped out(glue was not strong enough I guess).
But this month I'm seeing it almost everyday.When I touch screen with a little pressure it's going away for a second and comes back or not(it's just random sometimes).Sometimes I can't even take photo because of randomness of this issue.Also there's a little white dot in the bottom right corner of screen.It appears at white backgrounds and it's brighter than other areas.This is also an issue for me.
Tomorrow I'll RMA my phone to local service in here.
Just wanted to let you guys now about this and ask what it is all about?
It was my first subject in the forums.So sorry if I'm on the wrong place and sorry about my english.It's just not that good
Here's the album for images.I can't add images to forum yet.Please put "." instead of "*"
---imgur*com/a/9qVSe---
Click to expand...
Click to collapse
Sounds like they've repaired it rather than swap it out. A like for like would have been the best outcome for yourself.
dladz said:
Sounds like they've repaired it rather than swap it out. A like for like would have been the best outcome for yourself.
Click to expand...
Click to collapse
Yeah I'm happy with the way of solution.
Because someguy in here(Turkey),got a swap report and waited for a new device about 3 months.Because our services gather all devices in together once in month and at that time there was no swap unit for the guy.So he just waited,waited and waited...
But here's the thing,if you're going to change mobo,cpu and LCD;why don't you just swap? Only things that aren't repaired probably the camera,speakers,antennas etc.
burakksglu said:
Yeah I'm happy with the way of solution.
Because someguy in here(Turkey),got a swap report and waited for a new device about 3 months.Because our services gather all devices in together once in month and at that time there was no swap unit for the guy.So he just waited,waited and waited...
But here's the thing,if you're going to change mobo,cpu and LCD;why don't you just swap? Only things that aren't repaired probably the camera,speakers,antennas etc.
Click to expand...
Click to collapse
They look at the units creation date if it's BER then they'll swap it.
dladz said:
They look at the units creation date if it's BER then they'll swap it.
Click to expand...
Click to collapse
It's FA65 Series.So it's probably May production.
burakksglu said:
It's FA65 Series.So it's probably May production.
Click to expand...
Click to collapse
Released in April, I got mine on release day, could be a faulty batch. As you can't really communicate with htc directly (as in the tech who'll be looking at the phone) you have very little sway over what they do next.
It'd be interesting to see if they share notes with each other based on your case file, perhaps talking with them directly they can agree that a like for like replacement would be the most viable option moving forward. If not I'd say insurance would be the only other option, besides third party but at this point a patch up wouldn't fill me with confidence.
Sorry mate, not a lot more I can think of.
---------- Post added at 12:36 AM ---------- Previous post was at 12:36 AM ----------
burakksglu said:
It's FA65 Series.So it's probably May production.
Click to expand...
Click to collapse
Any idea how I could identify mine?
Nvm, mine is a sharp.
You can identify it with the Dev check app. Not sure if that's what you already used.
dladz said:
Released in April, I got mine on release day, could be a faulty batch. As you can't really communicate with htc directly (as in the tech who'll be looking at the phone) you have very little sway over what they do next.
It'd be interesting to see if they share notes with each other based on your case file, perhaps talking with them directly they can agree that a like for like replacement would be the most viable option moving forward. If not I'd say insurance would be the only other option, besides third party but at this point a patch up wouldn't fill me with confidence.
Sorry mate, not a lot more I can think of.
---------- Post added at 12:36 AM ---------- Previous post was at 12:36 AM ----------
Any idea how I could identify mine?
Nvm, mine is a sharp.
You can identify it with the Dev check app. Not sure if that's what you already used.
Click to expand...
Click to collapse
Yeah that's how I checked my screen.If you ask about serial number it was on the box or in the box.There was a sticker on my box when I bought.
And btw I got my phone back from repair last week.They repaired it quick,about 3 days.There's no problem but the yellow tint at bottom of screen.It's a common issue with Tianma,at least people say so.
burakksglu said:
Yeah that's how I checked my screen.If you ask about serial number it was on the box or in the box.There was a sticker on my box when I bought.
And btw I got my phone back from repair last week.They repaired it quick,about 3 days.There's no problem but the yellow tint at bottom of screen.It's a common issue with Tianma,at least people say so.
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Click to collapse
This the third? And theres a yellow tint? Sweet jesus you've not had much luck have you?
Sorry mate, but if that were me i'd be sending it back and asking for a new one, I'd cause hell over the phone with them. I'd make sure that the repair guys who are physically going to touch my device got the memo.
Really bad.
dladz said:
This the third? And theres a yellow tint? Sweet jesus you've not had much luck have you?
Sorry mate, but if that were me i'd be sending it back and asking for a new one, I'd cause hell over the phone with them. I'd make sure that the repair guys who are physically going to touch my device got the memo.
Really bad.
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Click to collapse
Well there's difference between UK Customer Services or HTC UK and HTC Turkey.For example: HTC Turkey says "You can replace it or get a reserve phone while yours is getting repaired,bla bla. But services say they'll give it to you if yours is not repaired after 10 work-days.Also HTC Turkey is not good at marketing,production or customer services.Some guys waited 3-6 months for replacement unit.
I'm using the same device but first time screen popped out from bottom left and changed.Also back button light was very dim than the other one.Then there was this screen problems at imgur album appeared,showed line like artifacts and white dot at bottom right(That's white dot is also common in a lot of users).Screen,mobo and CPU changed but still with the same metal body(I know it because there's a tiny dent at the body).
burakksglu said:
Well there's difference between UK Customer Services or HTC UK and HTC Turkey.For example: HTC Turkey says "You can replace it or get a reserve phone while yours is getting repaired,bla bla. But services say they'll give it to you if yours is not repaired after 10 work-days.Also HTC Turkey is not good at marketing,production or customer services.Some guys waited 3-6 months for replacement unit.
I'm using the same device but first time screen popped out from bottom left and changed.Also back button light was very dim than the other one.Then there was this screen problems at imgur album appeared,showed line like artifacts and white dot at bottom right(That's white dot is also common in a lot of users).Screen,mobo and CPU changed but still with the same metal body(I know it because there's a tiny dent at the body).
Click to expand...
Click to collapse
Appreciate different regions may have different levels of customer service, even though I strongly disagree with this.
Perhaps a complain to htc global? Explaining your predicament?
I'm not sure mate,

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