Cricket sms delay - ZenFone 2 Q&A, Help & Troubleshooting

I activated my ZF2 with cricket this past weekend (5 days by now) on the $40 plan and the service and call quality have been great. However I am still receiving messages on my old iPhone 4 and sometimes i can only read replies on it and they don't show on the ZF2. Has anyone else experienced this problem and how long should I expect this issue. The website states this should only occur for up to 8 hours.
Sent from my ASUS_Z00AD using XDA Free mobile app

Sounds strange. I just switched from Cricket, put my sim in my phone and everything switched over almost instantly. Old phone stopped working almost immediately after I did the activation and after a few hours things were good.

I plan on switching to Cricket from MetroPCs when I get mine in today. Glad to hear that it will work with this phone.

Are you sure you are not getting iMessages instead of SMS? Those will never switch...
I had this issue a while back when Cricket was Aio, one of our phones wouldn't get SMS messages... Had to call customer support and have them resend the port request (or re-broadcast something, I don't remember exactly), within a 30 minutes or so it was working.
Part of the porting process requires you to have your old phone OFF when the port happens, it should not be attached to the mobile network when the port occurs or errors can occur... That is why the instructions for activation specifically state your old phone must be off when activate the new SIM.

No delay with Cricket for me.

It sounds like the OP is receiving imessages. The iphone without a sim card should receive sms.

alex.o said:
It sounds like the OP is receiving imessages. The iphone without a sim card should receive sms.
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I think you mean an iPhone without a SIM CANNOT receive sms messages.

I have the same thought, that the messages are from iMessage and not SMS. I use Cricket and have no delays unless I am in an area with little or no reception (I travel a lot for my job so it happens from time to time). Back in the bad old days of Verizon I would sometimes not get texts until days later... ugh.

Related

[Q] Evo on Metro - Not Receiving Text Messages

I just bought an evo and had it flashed to metro. So far talk, and data works fine, data is a lil slow but that was expected on metro. Just a couple of issues tho, one I cant receive text messages, but I can send them. Two, the speed dial to my mailbox (#1) is still set to the old number of the privious owner, and don't know how to change it.
Can anyone help me out? any solutions?
Thanks in advanced
Take it to the place you had flash it.
They told me I have to wait at least 24 hours since I ported my number from Verizon. So I'll have to wait and see. I'll post an update later if its working or not so if anyone else has done it, they're aware of the 24hr wait.
Ok so after a day and a half or so. Everything is working fine, and I'm really happy with the phone. Data, txt, talk on the $45 plan on metro.
Now I'm trying to get my email app to work. Works with wifi, but not with regular phone signal. If I use the yahoo or gmail mail apps, it works with regular signal which i dont mine having to user their apps, but still need to figure out how to get my pop email accounts from my shared hosting. I set up all the correct incoming and outgoing setting but keep receiving errors. Just any FYI for any other EVO on Metro users.
Glad im not the only one that had this issue, I just flashed my evo 3d to metro from sprint.
Everything works but receiving texts. I can only get texts from other metro users but no one else yet.
Ill give it a day or 2 to see

[HELP] Received SMS Messages cut off with word "null"

Hey guys
I'm having an issue where some of my received SMS messages are getting cut off at the end. The last part is essentially being replaced with the word "null".
Details
-Happens on stock message app (regardless of whether Textra or GO SMS are installed), Textra, and GO SMS
-Affected messages are usually over 160 characters
-Not all messages over 160 characters are cut like this
-Has happened with 2 contacts, one on H2O wireless
-I'm using a rooted T-Mobile Note 3 running stock TW on 4.4.2 with the NE6 build and the NF1 baseband. Was happening before I flashed the new baseband
I've searched for a similar issue, but I haven't found anything like it. Do you guys know what it could be? Thanks in advance:good:
Wow, that's a new one to me....My first guess would be something funky happening on T-Mobile's end. Maybe call Tech Support and have them reset you? That's just a wild guess, though....
Sent from my SM-N900T
I'm having the same exact issue. On tmobile prepaid with my HTC One. No resolution so far with TMobile.
on tmobile chat support now, they tried to get me to master reset. been having this issue for a while now. thought it might be an iphone thing, but turns out android users also have this happen to their texts. im on the t-mobile htc m8 firmware 3.32.531.2 ARHD 22.2. will report back if anything is resolved
so technical care is looking into it. they said they will do something with my signal and monitor it for 3 days. ill get a call back when everything seems fine. will try to report back when they do contact me
ok so they said everything is fine on the network. all of the texts are going thru correctly so my phone SHOULD be downloading and displaying them correctly. so they said it could either be my phone or my sim card. they are shipping me a new sim card. if this happens again i will switch sim cards out. last resort will be a phone replacement. again i will try to report here any further info if anyone is interested
Same exact issue I've had for a couple months now and numerous others. New sim card or replacement phone didn't help (HTC ONE M8)- it's definitely something with T-mobile .. https:// support.t-mobile.com/thread/73266 an active thread about this matter too. They'll keep giving you the run like they've been doing to me the past month. ( i had to make space between https:// and support since I have less than 10 posts..)

Not receiving texts

My wife's Capitvate Glide stopped receiving texts a couple of days ago. The phone is running stock ICS, not rooted. She can send texts just fine, and she can make and receive phone calls. ATT says they don't see anything wrong on their end. I've tried rebooting, pulling the SIM and battery, but it still doesn't receive texts.
Hi
I found that as a possible answer:
AT&T indicated that it was a problem with the network registration, given every piece of my phone's communication worked except for receiving SMS. This turned out to be true. The solution was to put the sim card in another phone, which overrode the network registration for my number. After about a minute, the second phone received all of the texts that the first had not been able to get, and then I could move the sim card back into my regular phone and receive texts as normal.
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Click to collapse
The woman at the ATT store did that and it did fix it, sort of. Later in the day the phone was still receiving texts but could not send them - it just said "Failed". I pulled the battery for about 15-20 minutes and that issue was fixed.
I think we'll be getting a new phone for my wife soon...

First issue text calls not going through

Two days in a row now, incoming calls don't ring your phone and text messages timeout on the phone before being sent.
Called Tmobile US customer care. They said that they have multiple reports of this. They said they're working with samsung and expect a bug fix...no time frame given.
I've found that restarting the phone recitfies the situation temporarily. It's like the phone/sim is getting lost in the server and needs to be restarted to be recognized again.
I am using the new R15 sim that came with the phone. My wife also has this issue, new S20fe and new R15 sim. 3rd phone in house is S9 with a sim from 2017...working great.

Question Group MMS Issues - 6 Pro

Is anyone experiencing issues receiving group messages from iPhone users?
No issue here on my 6 pro or my wife's 6. Could it be a carrier issue for you?
The reason I say that is my wife and I are in a mms group chat with family that has iphones but we're all on the same carrier
No issues on Google Fi, other than the annoying separate message every time someone reacts to a post.
spart0n said:
No issue here on my 6 pro or my wife's 6. Could it be a carrier issue for you?
The reason I say that is my wife and I are in a mms group chat with family that has iphones but we're all on the same carrier
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Click to collapse
I've tried 3 different carriers and sent my device back to Google with no luck. I can't receive MMS messages from two iphone users. No idea why.
State.of.mind said:
Is anyone experiencing issues receiving group messages from iPhone users?
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Click to collapse
No issues on T-Mo that I've noticed. I've received SMS/MMS from Verizon, AT&T, and T-Mo subscribers today.
spart0n said:
No issue here on my 6 pro or my wife's 6. Could it be a carrier issue for you?
The reason I say that is my wife and I are in a mms group chat with family that has iphones but we're all on the same carrier
Click to expand...
Click to collapse
I've tried 3 different carriers and sent my device back to Google with no luck. I can't receive MMS messages from two iphone users. No
NYCHitman1 said:
No issues on T-Mo that I've noticed. I've received SMS/MMS from Verizon, AT&T, and T-Mo subscribers today.
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Click to collapse
I'm starting to think that this issue was somehow associated with my number. Originally I was on T-Mobile and ported my number to to Xfinity Mobile. Since the port, I've been having strange issues with group MMS messages. I feel like at this point I might have to get a new number.
State.of.mind said:
I've tried 3 different carriers and sent my device back to Google with no luck. I can't receive MMS messages from two iphone users. No
I'm starting to think that this issue was somehow associated with my number. Originally I was on T-Mobile and ported my number to to Xfinity Mobile. Since the port, I've been having strange issues with group MMS messages. I feel like at this point I might have to get a new number.
Click to expand...
Click to collapse
It could be related, but it could also not be. I don't think it's specific to the device though, tbh.
NYCHitman1 said:
It could be related, but it could also not be. I don't think it's specific to the device though, tbh.
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Click to collapse
I put my sim in another phone and I'm still having the same issue
I would try having the sim replaced before I get a new number
And are we talking about a delay or "never comes, not today, not tomorrow and not in a hundred years"?
If it's about the former, is your phone rooted? Do you have any battery saving apps? Did you tinker with any ADB commands?
If the SIM/your phone number itself is the culprit, that should be relatively easy to find out. Just put it into the phone of someone else (they can create a guest account) and see if that works.
I know my family (all iphone users) say that sometimes i (and other Android users) miss some of their texts. I blame Apple
I updated my plan last week and have not received group messages. I was on a chat with Verizon today for like 2 hrs because I ordered a new sim but it wouldn't activate so they activated then after about 45 minutes they were able to get my group messaging working. It seemed like they removed group messaging from my service then added it back and everything has been fine since. Good luck it was driving me crazy for the past 5 days
It's likely an issue with the sender's carrier. Once upon a time I absolutely would not receive any mms from any iPhone on at&t on time. They'd come in days late, and out of order. Made group texts a nightmare.
If you can, get your people to switch to Signal. It's like iMessage, but it works cross platform.
Morgrain said:
And are we talking about a delay or "never comes, not today, not tomorrow and not in a hundred years"?
If it's about the former, is your phone rooted? Do you have any battery saving apps? Did you tinker with any ADB commands?
If the SIM/your phone number itself is the culprit, that should be relatively easy to find out. Just put it into the phone of someone else (they can create a guest account) and see if that works.
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Click to collapse
Thanks. I've tried putting the SIM in another phone and it's the same issue. I'm starting to think something went wrong during the port.
xray49er said:
I updated my plan last week and have not received group messages. I was on a chat with Verizon today for like 2 hrs because I ordered a new sim but it wouldn't activate so they activated then after about 45 minutes they were able to get my group messaging working. It seemed like they removed group messaging from my service then added it back and everything has been fine since. Good luck it was driving me crazy for the past 5 days
Click to expand...
Click to collapse
I've tried r mobile, Xfinity Mobile, and now I'm o AT&T. Are you able to get more info on what the steps the rep took?
State.of.mind said:
Thanks. I've tried putting the SIM in another phone and it's the same issue. I'm starting to think something went wrong during the port.
I've tried r mobile, Xfinity Mobile, and now I'm o AT&T. Are you able to get more info on what the steps the rep took?
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Click to collapse
I am not sure but I am still having problems intermittently. I'll get some texts then I may not get a text in between. I am just starting to think the Feb update broke something and hopefully it will be fixed with the march update.
xray49er said:
I am not sure but I am still having problems intermittently. I'll get some texts then I may not get a text in between. I am just starting to think the Feb update broke something and hopefully it will be fixed with the march update.
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Click to collapse
Interesting. Thanks for sharing

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