MMS problems - Sprint Samsung Galaxy S6

Am I the only person experiencing MMS problems? I have always had MMS problems, pictures won't download, MMS won't send. I have been running mostly CM or other custom roms on my S4 for several years. I attributed my problems to the custom roms, maybe APN problems. I have been running stock OE2 for a couple days on my S6, and have already had similar MMS problems. Is this just the way it is on Sprint or do I have a fundamental problem with the app I am using? I have been using Hangouts. Is there something better or is this the best I can expect? All my family members have iPhones and never have any MMS problems. Not going there, but I am pretty feed up with Sprint, android, or Hangups MMS problems.

Hey I was just about to post something about this. I believe the issue is with googles messaging apps (Hangouts or messenger). For some reason both of these apps are determined to use mobile data to send MMs. This often times flat out doesn't work and you end up with MMS messages not coming through. Even when you are connected to wifi it will still try and send the MMS over mobile data.
However if you use the stock samsungs stock messaging app MMS sends MMS over wifi and is much better at sending and receiving over mobile data.
I am not sure why this is happening. Probably something with APNs. If anyone has any suggestions on how to make googles messaging apps work well with MMS let us know !

balistic2 said:
Hey I was just about to post something about this. I believe the issue is with googles messaging apps (Hangouts or messenger). For some reason both of these apps are determined to use mobile data to send MMs. This often times flat out doesn't work and you end up with MMS messages not coming through. Even when you are connected to wifi it will still try and send the MMS over mobile data.
However if you use the stock samsungs stock messaging app MMS sends MMS over wifi and is much better at sending and receiving over mobile data.
I am not sure why this is happening. Probably something with APNs. If anyone has any suggestions on how to make googles messaging apps work well with MMS let us know !
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@balistic2 thanks. I really like Hangouts, but don't like the MMS issue. I am going to switch to stock Samsung for awhile to see if it is any better.

Ya hangouts is great b/c is puts all your gchats and text into one conversation. However when I get an MMS it is awful.

Saafir said:
Trying Updating Profile to resolve MMS issues. System Update>Update Profile.
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Click to collapse
Been there done that. Tnx.
Sent from my SM-G920P using Tapatalk

Saafir said:
You should contact the carrier then ^_^
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Not if it is a hangouts issue. No problems so far on stock messenger, but too early to tell.

Ya something in Hangouts/Google Messenger doesn't use the correct APNs. To try it yourself get on wifi. Send an MMS with the samsung stock messaging app. Watch to see if your mobile data becomes active. (it shouldn't b/c you are on wifi). Now do the same thing with hangouts/Google Messenger while on wifi. Does your mobile data turn on when trying to send a MMS via a google app?

balistic2 said:
Ya something in Hangouts/Google Messenger doesn't use the correct APNs. To try it yourself get on wifi. Send an MMS with the samsung stock messaging app. Watch to see if your mobile data becomes active. (it shouldn't b/c you are on wifi). Now do the same thing with hangouts/Google Messenger while on wifi. Does your mobile data turn on when trying to send a MMS via a google app?
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Click to collapse
True!

I highly recommend Textra. Can't recommend it enough actually. It's smooth, pretty, and works with MMS over WiFi. Set it up like this: https://www.dropbox.com/s/9pwu3qth7x6rvxk/Screenshot_2015-07-11-10-50-45.png?dl=0

carlylemiii said:
I highly recommend Textra. Can't recommend it enough actually. It's smooth, pretty, and works with MMS over WiFi. Set it up like this: https://www.dropbox.com/s/9pwu3qth7x6rvxk/Screenshot_2015-07-11-10-50-45.png?dl=0
Click to expand...
Click to collapse
Thanks. Will give it a try.

Hi
I had the same issues as every one with not being able to send or receive mms.Believe me when i say i tried everything out there to no avail
My solution/problem was a very easy fix (after weeks of trial and error)Go to settings then data usage then turn mobile data on
you should see a graph with your usage.All you do is adjust your data usage to say 9 gig or something high and that is it
What i can gather why this works is because if your data is set at say 2 gig it restricts what can be downloaded ie mms
Good luck i hope this helps

Also try calling: ##update#
This will update your PRL and such, it could help

carlylemiii said:
I highly recommend Textra. Can't recommend it enough actually. It's smooth, pretty, and works with MMS over WiFi. Set it up like this: https://www.dropbox.com/s/9pwu3qth7x6rvxk/Screenshot_2015-07-11-10-50-45.png?dl=0
Click to expand...
Click to collapse
Been using Textra for a long time... It is probably the best app out there.

Related

Can't recieve MMS or send MMS on stock Android

Before, I was using sense 6.0 and MMS was working very well. I can use data and wifi at the same time to recieve or send MMS, and it was quick. I converted my phone to GPE, and now it MMS seems to not work. I know I'm recieving it but it never goes through. Any help? Is there a way I can use data and wifi to recieve MMS just like using Sense?
EDIT: LET ME REPHRASE IT. I can recieve or send MMS but only on LTE. With sense ROM when I'm recieving MMS on WiFi, it switches to LTE to recieve or send MMS. It doesn't work on stock Android. How do I do this on stock Android?
ThePwnie said:
Before, I was using sense 6.0 and MMS was working very well. I can use data and wifi at the same time to recieve or send MMS, and it was quick. I converted my phone to GPE, and now it MMS seems to not work. I know I'm recieving it but it never goes through. Any help? Is there a way I can use data and wifi to recieve MMS just like using Sense?
Click to expand...
Click to collapse
Did you set up the correct APN settings for your carrier?
exad said:
Did you set up the correct APN settings for your carrier?
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Click to collapse
I believe so. I'm using T-Mobile.
I'm also on WiFi.
Mms sends over cell service, not wifi. The reason it worked on the sense rom is that the sense messenger is designed to send it over cell. So even if you're on wifi, it's sending the mms over cell using a background service.
Messengers available on the market don't do this... I think because it would require root access but I never looked I to it so I'm not totally sure.
Sent from my HTC One_M8 using Tapatalk
Wizard Knight said:
Mms sends over cell service, not wifi. The reason it worked on the sense rom is that the sense messenger is designed to send it over cell. So even if you're on wifi, it's sending the mms over cell using a background service.
Messengers available on the market don't do this... I think because it would require root access but I never looked I to it so I'm not totally sure.
Sent from my HTC One_M8 using Tapatalk
Click to expand...
Click to collapse
Thanks, I realized this. I do have root access, and if you can post me a messenger app that works like sense messenger that would be great!
ThePwnie said:
Thanks, I realized this. I do have root access, and if you can post me a messenger app that works like sense messenger that would be great!
Click to expand...
Click to collapse
Bumping this up, I'm having the same trouble, running T-Mobile LTE/Wifi on my unlocked ATT HTC One M8.
Looked up several apn settings still no luck, anyone wanna post their tmobile m8's apn to compare mine? For some reason I don't get the option to select ipv4 or ipv6 in my apn settings which I think is my issue, but then again who knows. :/
I'm receiving, but I can't download them to display or send them via both LTE and wifi.
Just seeking help on my first android

Can't send sms/mms messages. I can receive but can't send.

Hey guys….I can receive SMS and MMS messages and emails. Everything is working great. Except…i cannot send SMS/MMS messages…..
Anyone see this before?
Are you using the stock Messaging app?
I'm having problems with some 3rd party options and working with a dev on it right now.
Edit: The obvious thing to check would be your APN configuration.
What carrier you on?
Have you registered your phone with your carrier? I reckon my carrier (Vodafone PT) won't recognize the Oppo, so i might have to go to a Vodafone shop and have that sorted out, i want my 4G LTE.
seanpr123 said:
Are you using the stock Messaging app?
I'm having problems with some 3rd party options and working with a dev on it right now.
Edit: The obvious thing to check would be your APN configuration.
What carrier you on?
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Click to collapse
Thanks Guys....I was using the 8SMS messaging app from KitKat. That was the problem. The issue went away when I switched back to the stock messaging app....
Thanks for all the help!
Hah yep, 8sms no go for me either.
I've spoken with a dev and sent them a logcat of the issue, hopefully they can make some headway.
I finally found Textra works great and HIGHLY recommend over stock Messages app. Give it a shot if not already familiar.
I have a question. I'm on Vodafone PT with a data plan. When i receive my Find 7a, will it work flawlessly with the carrier? I mean, 4G speeds out of the bat, MMS and SMS, etc? Or will i have to go to the carrier to sort it out. It's because, with all these threads on different forums about carrier issues i became really confused.
I can recieve messages but my problem is I cant send messages

[Q] MMS Not sending with WiFi on

Hi all, Just recently picked up the G3 after Trading in my HTC One M8. I'm having issues sending and receiving MMS while my wifi is on when using Evolve SMS. I know that Textra has a work around built in where it turns off Wifi To send the MMS over Data but I don't really care for the look of Textra. I'm not sure if maybe my settings are off with Evolve as when I had my M8 it would send and receive with no problem. Anyone else having issues with this or know of any other 3rd party MMS apps that have the work aroudn built in like Textra?
Thanks,
Believe it or not every phone is different. Download and test. What works for me hasn't worked for others
EggNogg421 said:
Hi all, Just recently picked up the G3 after Trading in my HTC One M8. I'm having issues sending and receiving MMS while my wifi is on when using Evolve SMS. I know that Textra has a work around built in where it turns off Wifi To send the MMS over Data but I don't really care for the look of Textra. I'm not sure if maybe my settings are off with Evolve as when I had my M8 it would send and receive with no problem. Anyone else having issues with this or know of any other 3rd party MMS apps that have the work aroudn built in like Textra?
Thanks,
Click to expand...
Click to collapse
It depends on the app. I have issues with hello sms, but had them with the Nexus 5 too. Chomp SMS works more reliably, but I never know if I'm missing messages. I've resorted to using hangouts with the SO for images, and use texting for sms only.
Convincing other users to jump on yet another messaging app is always a hassle.
havanahjoe said:
It depends on the app. I have issues with hello sms, but had them with the Nexus 5 too. Chomp SMS works more reliably, but I never know if I'm missing messages. I've resorted to using hangouts with the SO for images, and use texting for sms only.
Convincing other users to jump on yet another messaging app is always a hassle.
Click to expand...
Click to collapse
I went back to the stock messaging app because it was the only one that seemed to send and receive everything reliably while on wifi calling mode.
I mean, for one example, Google Hangouts doesn't even offer to resize pictures - and when you have a hard message size limit, that's a deal breaker. (The stock app indicates 1 MB is it.)

MMS problems

Is anyone else having MMS issues? I can never get MMS messages to send. Its rather annoying. I've heard of people adding a custom APN but my button to add an APN is greyed out.
The only thing I can do is toggle airplane mode a few times to get the messages to go through but it doesn't always work
Went to the sprint store today and they were baffled.
I have. New update 5/11 should take care of that. If you clear your cache it will take care of it.
Worked great man. Cleared cache on hangouts and MMS service seemed to do the trick
tyler.frost92 said:
Worked great man. Cleared cache on hangouts and MMS service seemed to do the trick
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Awww! Awesome.
Mig1234 said:
I have. New update 5/11 should take care of that. If you clear your cache it will take care of it.
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Click to collapse
that's what i did after update picture would not go through and text takes a long time to send
cleared app cache and data
all is right in the world with sms
I have had a similar issue and it was fixed by turning wifi off and the message would send
My APN settings can't be edited. It doesn't let me edit, only create NEW APN's. I have my MSL and still cant change my APN settings. I could use the hotspot on the S6 SM-G925P. I'm currently non-rooted due to the recent 5.1.1 Firmware version update. Thanks.
There has always been an issue with sprint phones + Google Hangouts + MMS. For some reason hangouts will only send and receive MMS over data. If you want to test it connect to wifi, try to send an MMS over hangouts (notice that your data icon in the top bar will show). If you have poor data reception your MMS might not even send and the phone radio can get very hot. Now disable hangouts and use the stock messaging app to send an MMS. Notice that the MMS sends fine over wifi and does not activate your data.
I really love hangouts, but the inability to send and receive MMS over wifi is a deal breaker for me. Turning on data every time I get an MMS is a battery killer for me. I doubt Google/sprint will ever address this issue as it has been going on since hangouts released when I had an S2.
balistic2 said:
There has always been an issue with sprint phones + Google Hangouts + MMS. For some reason hangouts will only send and receive MMS over data. If you want to test it connect to wifi, try to send an MMS over hangouts (notice that your data icon in the top bar will show). If you have poor data reception your MMS might not even send and the phone radio can get very hot. Now disable hangouts and use the stock messaging app to send an MMS. Notice that the MMS sends fine over wifi and does not activate your data.
I really love hangouts, but the inability to send and receive MMS over wifi is a deal breaker for me. Turning on data every time I get an MMS is a battery killer for me. I doubt Google/sprint will ever address this issue as it has been going on since hangouts released when I had an S2.
Click to expand...
Click to collapse
My experience has been the same since S2 also. Read all the MMS threads. Tried all kinds of changes to APNs. Most of the time I was running CM and blamed it for the issues. Finally tried Textra to find no problems with MMS. My conclusion was Hangouts. You can follow this Google thread if you have a couple hours to spend. All breeds of Hangouts users with same problem, with very little response from Google. My hope was for Hangouts to be for Android what imessage is to IOS. No such luck, but still hopeful. Until then, I use Textra with no problems.
I've been attempting to use XHangouts and the APN splicing feature to get Hangouts 4 to send / receive MMS through my carrier number, and no dice. Has anyone gotten this working on the Sprint S6? I'd, in theory, love to be able to use Hangouts for both the new Voice group chatting AND normal MMS functions but it seems like I can either downgrade to Hangouts 3 or deal with using another SMS client for carrier MMS.

Issues with the LG G3

Ok so the phone doesnt download any images or send any images while I am on wifi. Then the women in my family have the habit of sending big group messages and they appear as MMS and they never download either not on wifi or mobile network. Anyone gone through this. Thinking of rooting or getting a new phone. I've only had it for a few months and I love it. But as of late the images not going out or coming in have started to really annoy me. It is not rooted at all. It is from Tmobile if that helps.
Felixcgp said:
Ok so the phone doesnt download any images or send any images while I am on wifi. Then the women in my family have the habit of sending big group messages and they appear as MMS and they never download either not on wifi or mobile network. Anyone gone through this. Thinking of rooting or getting a new phone. I've only had it for a few months and I love it. But as of late the images not going out or coming in have started to really annoy me. It is not rooted at all. It is from Tmobile if that helps.
Click to expand...
Click to collapse
I was having the same issue at first, when i switched to hangouts as me default text and mms app everything went back to normal.
Yes, maybe try an alternative messaging app, like Hangouts, Textra, or Chomp.
Also, I don't have your variant or run stock anymore, but we had a similar issue with CM ROMs where the APN authentication was not set for MMS, causing failures while connected to wifi. Have a look in your Mobile Networks portion of Settings and see if there is an APN where MMS is the only APN type for one of them. Changing the authentication type and rebooting is what fixed it for us. That may not be there, but worth the look.

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