Raised glass at bottom? - ZenFone 2 Q&A, Help & Troubleshooting

Hi
Been using this phone for last 2 weeks. Must say its great. Only defect I noticed in build is that the lower edge of the glass near the capacitive buttons is raised slightly in the middle. It is not 100% flush across the length on the screen.
Is this a common problem?

Mine bends slightly upwards on the left side due to a somewhat sloppy screen repair on my part. However the glue under there is not a drying adhesive, so you can try to leave it under pressure for a couple of hours and you may see some improvement.

Mine's as smooth as a baby's butt

lollyjay said:
Mine's as smooth as a baby's butt
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I couldn't have explained any better:highfive::laugh:

[email protected] said:
I couldn't have explained any better:highfive::laugh:
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I can't say this as I don't make it a habit to stroke babies butts, but there is no issue on either of mine...

Had 5 kids... no choice when changing diapers.

dodongobongo said:
Mine bends slightly upwards on the left side due to a somewhat sloppy screen repair on my part. However the glue under there is not a drying adhesive, so you can try to leave it under pressure for a couple of hours and you may see some improvement.
Click to expand...
Click to collapse
Does this mean you don't need blowdryer or heat gun to melt the glue? Just hold it in place?

Yeah, I just pressed it in place and it's almost unnoticeable at this point.

Raised screen at the lower left
Good day.. Me too I have the same problem. Is this considered as a manufacturer defect? May I wmask what actions did you do regarding this problem. Thanks

Me too having the same problem
Sent from my ASUS_Z00AD using XDA Free mobile app

Mine sits flush as well.

Same problem here

Related

Did anybody notice...?

The little plastic bits at each side of the keyboard. I've just noticed them now. They're like the screen protecter film you get on electronic devices. I wonder if they indicate areas of possible wear and tear
Yes ... they are at the rear of the keyboard and on the underside of the screen half as well.
I found with mine that at the back there were a couple of scratches in this plastic indicating that the mechanism was so tight that it did mark. Hard to say what it would be like over time.
Did you check your PM re the screen ?
Also ... can you confirm your tilt is very stiff ... particularly the initial movement ... and that when you push the screen back down, just before it goes flat ... that you get a distinct click like a dislocation ?
Paul.
pgamble said:
Yes ... they are at the rear of the keyboard and on the underside of the screen half as well.
I found with mine that at the back there were a couple of scratches in this plastic indicating that the mechanism was so tight that it did mark. Hard to say what it would be like over time.
Did you check your PM re the screen ?
Also ... can you confirm your tilt is very stiff ... particularly the initial movement ... and that when you push the screen back down, just before it goes flat ... that you get a distinct click like a dislocation ?
Paul.
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Paul, I just got mine today and you are right, the tilt is stiff at the initial movement and it also has a click (mechanical) sound just before it goes flat.
as far as scratches are concerned, there are none that i can see.
however, there seems to be a gap between the keys and the screen panel, so there should be no problem in that area pertaining to scratches or friction.
Any sign of that pinched top surface about 1/2" down from the top as the front surface touches the left chrome edge ?
pgamble said:
Any sign of that pinched top surface about 1/2" down from the top as the front surface touches the left chrome edge ?
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Well if the screen is facing towards me then this is happening on the right side surface. Also the protector on the right side (of the keyboard) is a bit worn out so may be that is the reason.
Do you think removing the protector (from either sides of keyboard) will result in scratches?
I too have a stiff one. Yes, the tilt. And when I tilt it back again it has a click. I think the phone feels strong and well-made. I'm already happy with it.
Gutted that I screwed up putting the screen protector on.
<starts searching for new screen protector>
rb14 said:
I too have a stiff one. >
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Click to collapse
lol, you'll just have to play with it for a bit...
rb14 said:
I too have a stiff one. And when I tilt it back again it has a click.
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LOL, that's too funny! Sounds like a viagra commercial
Tomo said:
The little plastic bits at each side of the keyboard. I've just noticed them now. They're like the screen protecter film you get on electronic devices. I wonder if they indicate areas of possible wear and tear
Click to expand...
Click to collapse
The left-hand plastic managed to get tangled up in the slide mechanism this morning. Was a bit of a mission to get it out but I'm just gonna get rid of that bit. Will leave the right side on for the time being.
Incidentally, the screen protector in the box is very soft and gets marked really easily!
dazultra2000 said:
The left-hand plastic managed to get tangled up in the slide mechanism this morning. Was a bit of a mission to get it out but I'm just gonna get rid of that bit. Will leave the right side on for the time being.
Incidentally, the screen protector in the box is very soft and gets marked really easily!
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Click to collapse
If you remove one, I would remove the other one too. Otherwise on side of the screen will experience more friction, what can't be good for the ballance.
I knew you lot would get all double entendrey with that post. For the record, I've been playing with it lots all over the weekend and it's not got any softer. Still nice and firm.
Don't. Just don't.

How fragile is the Xperia Play

Is it safe to use it without a case (in case of a drop from like belt height), have you has drops like this and no signs of damage, or you have broken the screen or damaged something from less than that height.
And what about the trident case will it protect good from drops from belt height?
thanks
0mega007 said:
Is it safe to use it without a case (in case of a drop from like belt height), have you has drops like this and no signs of damage, or you have broken the screen or damaged something from less than that height.
And what about the trident case will it protect good from drops from belt height?
thanks
Click to expand...
Click to collapse
Screen is scratch proof basically, I dropped mine 3 times already at waist level still working fine and im not using any case protector as there is no available stuff like that here on my country yet. I advice you use I-shield for your phone.
I've dropped my play from a bit higher than belt height. The battery case popped off and the battery fell out, but once I snapped it back together, it's like it never fell
I have found that the R800x has been no more fragile than any other phone. I had one of those silicone covers on mine for a while but I had to take it off to use the docking station. So after a while I quit using it, and I haven't had any problems. YMMV.
I dropped mine and it fell face down and it hit the screen. It hit the corner of my desk where the those sharp corners are.
Still the screen works fine!
Sent from my R800i using XDA
Wow thanks, i didn't expect it to be so resistant, especially with a big glass screen.
On the other hand, the white plastic is not so fragile.
On my first drop, it hit the ground on the bottom right corner (the Search button area), and a small piece of the white plastic fell off.
vemoxy said:
On the other hand, the white plastic is not so fragile.
On my first drop, it hit the ground on the bottom right corner (the Search button area), and a small piece of the white plastic fell off.
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Click to collapse
What white plastic? The part that the battery back locks in to?
And I believe your choice of words should be "the white plastic is very fragile," indicating that it breaks easily.
It's not that good, I dropped mine on concrete and the digitizer broke straight away, LCD was fine though, before that i also dropped it on the bus and they have that special gritted rubber floor and it scratched the case and the bottons on the back (L1 and R1)
Guess i just have bad luck
ff7fan4eva said:
It's not that good, I dropped mine on concrete and the digitizer broke straight away, LCD was fine though, before that i also dropped it on the bus and they have that special gritted rubber floor and it scratched the case and the bottons on the back (L1 and R1)
Guess i just have bad luck
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I'm a noob so have to ask this. What is the difference between the screen digitizer breaking and the LCD not ?
So you could see everything on screen but the touch screen wasn't working ?
sufy1000 said:
I'm a noob so have to ask this. What is the difference between the screen digitizer breaking and the LCD not ?
So you could see everything on screen but the touch screen wasn't working ?
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Click to collapse
Well digitizer registers screen touches and lcd displays everything, the digitizer is made from glass so it shatters, in my case it shattered but still registered touches
Dropped from belt level, Just some scratches on one corner, otherwise no damage.
I drop mine several times a week. Never from above 2 or 3 feet, and on carpet, but it's like I never did.
I also regularly wake up and find I'm lying on it.
The most I've dropped previous phones is once or twice (the whole time I've had them), if ever.
I don't know why I drop this phone all the time. Every time I do I think, "That's it, that's the one that ****s it up". Not yet though...
It's a tough phone.
Sent from my R800i using XDA
i droped mine on stairs ... digitizer fully broken, but still recgnoized the touch commands (good work se )
I buyed a new one at Ebay from HongKong for only 20€, open the play, droped out the old and insert the new digitizer and now i'm happy with this great phone again
It won't be as durable as keyboardless phones, I find the Samsung Galaxy phones to be much more durable with Gorilla glass. I can press against the screen to distort the liquid crystal. I have dirt under the screen also, which never happens with the Samsung.
I think all slide out phones require extra care so I will definitely get a case for it, especially the plastic seems easy to scratch.
Well my friend dropped it on the screen at sitting level. It worked fine. I threw it out of my hand once and it fell flat on the screen and it slid down the car ramp on the sidewalks. It survived with only one tiny scrape on the corner, close to the screen. Ever since I took my case off two weeks ago I've been dropping my phone many times. My friend knocked my phone straight out of my hand yesterday and I had chance to catch it. I got lucky.anyway tthis week has been the worst week for my phone because it has been dropped more than any electronic I ever had in aa year!!!
Sent from my R800x using XDA
In my opinion it's a pretty ****ty build quality. Yeah the screen does survive falls from waist height but you should be expecting that from any phone. The hard buttons on the front are quite badly scratched on mine just from normal use. Also I have some scrapes on the corners from the odd drop. And the game pad is scratched I think from sliding the screen up and down so I'm not impressed. I also hate how wobbly the screen is.
Sent from my R800i using XDA
MilkyJoePD said:
I also regularly wake up and find I'm lying on it.
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LOL, that happens to me too! Good thing is that when you do, the screen becomes smooooth! Sadly it heats up the phone and the digitizer acts up crazy for at least 10 minutes. And yes, it's a tough phone, true that.
Sent from the best gaming android smartphone in the world with the best forum android app in the world
DanielEGVi said:
LOL, that happens to me too! Good thing is that when you do, the screen becomes smooooth! Sadly it heats up the phone and the digitizer acts up crazy for at least 10 minutes. And yes, it's a tough phone, true that.
Sent from the best gaming android smartphone in the world with the best forum android app in the world
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I love my Xperia PLAY !
-josh- said:
In my opinion it's a pretty ****ty build quality. Yeah the screen does survive falls from waist height but you should be expecting that from any phone. The hard buttons on the front are quite badly scratched on mine just from normal use. Also I have some scrapes on the corners from the odd drop. And the game pad is scratched I think from sliding the screen up and down so I'm not impressed. I also hate how wobbly the screen is.
Sent from my R800i using XDA
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Yes the gamepad on mine is pretty scratched and my screen is wobbly because I threw my phone in rage with the gamepad slid out.
Sent from my R800x using XDA

HTC One X - Tear Down Photos

http://fashion.pconline.com.cn/mobile/1204/2754053.html
Just like the sensation the One X can function seperate from its shell
However these photos also reveal the screen is one part with the metal lining which in tern locks into the polycarbonate
the problems some people are facing is a flex between the screen and the metal frame! glue problem or do we have clips there too?
Also you can see how to replace the battery
Great news that the battery is easily replaceable, hopefully the part is available to the public either first or third-party...
Sent from my Transformer TF101 using XDA
Great to see someone has been brave.... Must have large pockets or large stones.....
Sent from my HTC One X using XDA Premium HD app
the bad news is the flex, is between the metal and screen, that's certainly a defect
i guess the glue is pooping out due to structural pressure or heat
knoxploration said:
Great news that the battery is easily replaceable, hopefully the part is available to the public either first or third-party...
Sent from my Transformer TF101 using XDA
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Not so easy.... To change battery, have to remove mainboard (battery connector laying under)= warranty void...
jires said:
Not so easy.... To change battery, have to remove mainboard (battery connector laying under)= warranty void...
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Your warranty is void anyway, or you wouldn't be changing the battery yourself. ;-)
the more i think about it the more i realize most of the different issues around here are coming of this particular screen defect, where the glass is pulling from the metal frame around, i thought its glue
but i tried my hardest to lock mine back and now its locked into place
so i dont think it glued back, there most be also clips in there for the screen too to clip it with the metal frame
everyone with the flex issue should shut down the phone and try to lock it back
If I put quite a lot of pressure on mine it does stop it from creaking for a short while but it soon comes back.
I've noticed the creaking is worse when the device is cold too. For obvious reasons I guess
DaveDesire said:
If I put quite a lot of pressure on mine it does stop it from creaking for a short while but it soon comes back.
I've noticed the creaking is worse when the device is cold too. For obvious reasons I guess
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yes but im trying it now the more i apply pressure the more it becomes rigid, the gap is almost gone too
try around the whole rim and not just the affected area with the device turned off (no fast boot)
That big sheet of copper is for heat spread. Just so you know where all those heat is coming from. Apparently it needs a copper sheet to spread the heat about.
Just saying, for those who dont know yet. My chinese is horrible. That is about the only thing I can roughly understand.
townay said:
That big sheet of copper is for heat spread. Just so you know where all those heat is coming from. Apparently it needs a copper sheet to spread the heat about.
Just saying, for those who dont know yet. My chinese is horrible. That is about the only thing I can roughly understand.
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Automatic google translate helps a lot.
townay said:
That big sheet of copper is for heat spread. Just so you know where all those heat is coming from. Apparently it needs a copper sheet to spread the heat about.
Just saying, for those who dont know yet. My chinese is horrible. That is about the only thing I can roughly understand.
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thanks man, can you translate how the screen clips in?
auto translate won't work, its written on the image
Just what we did not need a great big hot copper sheet attached to the battery, heat kills battery`s
John.
Tinderbox (UK) said:
Just what we did not need a great big hot copper sheet attached to the battery, heat kills battery`s
John.
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still the device is a marvel, surely they have tested
actually whats aggravating the heat is the charging and wifi, tegra3 on its own is fine
Tested, COME ON! , have you see all the faults/features they barley test anything nowadays, and i still love my HOX
John.
hamdir said:
still the device is a marvel, surely they have tested
actually whats aggravating the heat is the charging and wifi, tegra3 on its own is fine
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I wonder where's the 32gb storage....
hamdir said:
thanks man, can you translate how the screen clips in?
auto translate won't work, its written on the image
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Sorry, I cant. Even though I am Taiwanese, I've been studying English overseas since young. My Chinese is absolutely horrible
Tinderbox (UK) said:
Just what we did not need a great big hot copper sheet attached to the battery, heat kills battery`s
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That copper will be transferring heat away from hotter areas, and towards cooler ones. The battery will be one of the hotter areas.
Also, it's likely there for RF shielding to some degree.
Tinderbox (UK) said:
Just what we did not need a great big hot copper sheet attached to the battery, heat kills battery`s
John.
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This explains why my phone won't charge at the same time as running something processor and graphically intensive.
It says...
"The opposite of taking it apart. As you put the phone back together, push the top area into the calycarbonate casing first then slowly work your way down the sides into the casing. The putback process was similiar to the Sensation, however the One X design may be for making the device more compact and thinner."
hamdir said:
thanks man, can you translate how the screen clips in?
auto translate won't work, its written on the image
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Display loose

Hi guys
Can you check curved edges part of display near top and bottom portion to see when pressed with little pressure whether screen goes down ? Especially near front facing camera .
Thank You
Checked near the front camera area and yes ,the screen goes down a little upon pressing in the edges with little pressure.
raserdude said:
Hi guys
Can you check curved edges part of display near top and bottom portion to see when pressed with little pressure whether screen goes down ? Especially near front facing camera .
Thank You
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Mine as well.
@Yash24 , @tiberiuharcsa thanks guys for confirming regarding this issue.
Have it, too. But no problem. Seems to be normal.
allrightlite said:
Have it, too. But no problem. Seems to be normal.
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Well I would't call a loose and slightly moving screen something normal...
tiberiuharcsa said:
Well I would't call a loose and slightly moving screen something normal...
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And what is to do now? Maybe all Z Plays have this. You must look very critical to see this "issue". For me it's ok. There is no 100% perfect phone.
But is the issue bigger, then I would call the support.
allrightlite said:
And what is to do now? Maybe all Z Plays have this. You must look very critical to see this "issue". For me it's ok. There is no 100% perfect phone.
Click to expand...
Click to collapse
I agree, it's not a major issue, I was thinking to take of the screen completley and reglue it using some duble sided tape... But there is a risk of breaking the screen in the proces... It's not worth it
What about putting duck tape across top and bottom of the screen? Don't forget to make holes for loudspeaker, front camera and proximity sensor. And for microphone and fingerprint at bottom
So, you're all saying that tbe whole screen is moving a bit in the case? Check teardown and you'll see that is actually glued. Not my favorite solution but I suppose is cost effective.
Sent from my XT1635-02 using Tapatalk
Zeljko1234 said:
What about putting duck tape across top and bottom of the screen? Don't forget to make holes for loudspeaker, front camera and proximity sensor. And for microphone and fingerprint at bottom
So, you're all saying that tbe whole screen is moving a bit in the case? Check teardown and you'll see that is actually glued. Not my favorite solution but I suppose is cost effective.
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Yah it's glued and very liberally glued at the top and the bottom of the screen. How do I know? Broke my screen a few months ago and replaced my screen myself.
flashallthetime said:
Yah it's glued and very liberally glued at the top and the bottom of the screen. How do I know? Broke my screen a few months ago and replaced my screen myself.
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That's good news, actually. I've watched some tear down videos and guy was heating screen before trying to take it off.
From where and for how much you got replacement?
Zeljko1234 said:
That's good news, actually. I've watched some tear down videos and guy was heating screen before trying to take it off.
From where and for how much you got replacement?
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Click to collapse
Bought a screen off eBay, yes you need to heat up the glue underneath the screen with a heat gun.
Got the new screen in after I had to remove all the small piece of glass that was still glued but it's not an easy repair and I still have screen issues I assume the screen isn't the same quality as the original one which comes with a silver backing plate.
In bright sunlight my screen turns blue
The battery maybe will never die, because a bigger LiPo much longer live as a small one and we just load again all 2 or 3 days. So that's ok that's build in. Maybe the screen is much earlier broken. Hope it doesn't broke
My battery has 3600mAh(3597)
flashallthetime said:
Bought a screen off eBay, yes you need to heat up the glue underneath the screen with a heat gun.
Got the new screen in after I had to remove all the small piece of glass that was still glued but it's not an easy repair and I still have screen issues I assume the screen isn't the same quality as the original one which comes with a silver backing plate.
In bright sunlight my screen turns blue
Click to expand...
Click to collapse
So Moto should make it even less glued for easy repair
Btw, you forgot the price
Zeljko1234 said:
So Moto should make it even less glued for easy repair
Btw, you forgot the price
Click to expand...
Click to collapse
175 Canadian labour free because I did the repair.
No moto shouldn't use any less glue, just don't drop your phone is my advise
flashallthetime said:
175 Canadian labour free because I did the repair.
No moto shouldn't use any less glue, just don't drop your phone is my advise
Click to expand...
Click to collapse
I don't think that anyone is planning to drop the phone. Except maybe Turbo 2/Force.
https://youtu.be/fTJOL5ikuZA
Ironically, mine got green lines literally sitting on the desk.
I can confirm my phone has the same problem near the top left corner. It is so disappointing to see such a bad build quality.
If you observe carefully just above volume up button screen is not even inside the aluminum frame there is slight gap. And if you apply little pressure screen goes down. Is this normal ?
raserdude said:
If you observe carefully just above volume up button screen is not even inside the aluminum frame there is slight gap. And if you apply little pressure screen goes down. Is this normal ?
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Click to collapse
Yes, normal. Maybe it's make easier to get the sceen away to replace the battery. Normally you can't see this. You must really look exactly
allrightlite said:
Yes, normal. Maybe it's make easier to get the sceen away to replace the battery. Normally you can't see this. You must really look exactly
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Click to collapse
One more feature discovered

is this normal?

Hi, please see the picture and tell me if it's happened to you, the back glass not fitting correctly after only 3 months of normal use, no drop, and what do you suggest a solution? thank you.
I was just noticing this on mine a few days ago. But I cant remember if it was always this way. I noticed it after my phone got super hot from charging, at 1st I though it was the battery swelling. Device cares app says my battery is healthy. So idk but the seams seem to be consistent all around just wider than I thought they were.
denism81 said:
I was just noticing this on mine a few days ago. But I cant remember if it was always this way. I noticed it after my phone got super hot from charging, at 1st I though it was the battery swelling. Device cares app says my battery is healthy. So idk but the seams seem to be consistent all around just wider than I thought they were.
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Click to collapse
i bought it brand-new before only 3 months and i am very careful about the battery, i am not charging it above 80% and no heating.
alsartawi said:
i bought it brand-new before only 3 months and i am very careful about the battery, i am not charging it above 80% and no heating.
Click to expand...
Click to collapse
I have a slight wobble when phone is placed screen down from right side top corner. Does yours do that?
denism81 said:
I have a slight wobble when phone is placed screen down from right side top corner. Does yours do that?
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Click to collapse
no it doesn't.
alsartawi said:
Hi, please see the picture and tell me if it's happened to you, the back glass not fitting correctly after only 3 months of normal use, no drop, and what do you suggest a solution? thank you.
Click to expand...
Click to collapse
Probably an adhesive failure/improper assembly. May or may not effect it's water/dust resistance.
Needs to be disassembled to be examined/ repaired.
Extreme heat weakens the adhesive bond of the strips used to secure the back panel. It's possible that careful heating and then pressing down could reseat it, but given the cost of the phone probably best to leave it to an experienced tech. Also the adhesive surface may have by now become contaminated with dust making simple attachment impossible without replacing the strip.

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